Using alfresco share as a corporate intranet
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Presentation from webinar with the Blue Fish Development Group on using Alfresco Share as a Corproate Intranet.
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Using alfresco share as a corporate intranet
- 1. Using Alfresco Share as a Corporate Intranet Michael Trafton Founder and Chief Architect
- 2. 2 Who the Heck is Blue Fish? • Alfresco Certified Partner • Focused on ECM for 11 years • Web Content Management • Document Management • Collaboration • Custom Application Development • Fixed Price Projects • Turnkey ECM Solutions • Alfresco Expertise in "Small Bites"
- 3. 3 Agenda • Why Intranet Projects are Hard • What to look out for • Ideas for making them easier • Using Share to Create a Network of Intranet Sites • Demo: Blue Fish’s FishNet in Action •Q&A
- 4. 4 Poll Question #1 • Who is Working on an Intranet Project Right Now? • Construction/Implementation Underway • In Planning Phase Now • Likely To Start Within 6 Months • More Than 6 Months Out • Not Planning One Answer Here
- 5. 5 Poll Question #2 • How Challenging is a Typical Intranet Project? • Piece of Cake • No Big Deal • About Average for an IT Project • Challenging, but Not the End of the World • Very Challenging Answer Here
- 6. Why Are Intranets So Hard?
- 7. 7 3 Reasons
- 8. Reason #1 – Intranets are Asked 8 to Serve Many Masters • Individual Employees – Want to use it to Find and Discover Useful Information • Management – Wants to use it to Inform Employees of Important Information • Teams – Want to use it to Collaborate on Projects and Deliverables
- 9. Complicating Factor: Use Cases 9 Being Addressed 1. Consuming (Find & Discover) • What’s hard: Organizing information the way that makes the most sense 2. Publish (Inform) • What’s hard: Avoiding “Internal Spam” 3. Creating (Collaborating) • What’s hard: Keeping irrelevant information hidden 4. Archive (Retain & Decommission) • What’s hard: Deciding what information to archive and when to archive it
- 10. Reason #2 – Success Is 10 Measured In Subjective Terms • Create a one-stop shop for important information • Provide all staff with the information they need to do their jobs • Create a central repository for key corporate information • Efficiently disseminate accurate information in a timely manner • Improve access to useful information • Deliver an easy to use source of relevant and accurate information Interpretation varies based on the consumer
- 12. Reason #3: Everyone Has An 12 Opinion • Often Informed By Lesson Learned Narrow Experiences • If Management’s Top-Down Communications are • Management Desires Given Too Much Weight, Employees Won’t Use the Site Regularly Heavily Weighted • Recommendation • Focus first on the employees’ needs • Make it a tool they will use every day • Leave space for management to post their messages • Ex: Announcements Feed on User Dashboard • Use advertising as your inspiration • A newspaper’s content is what brings in the eyeballs • Treat news and announcements like advertising
- 13. 13 Problem Summary • It’s hard to have a single Intranet site that… • Organizes diverse information in the best way for each individual • Supports a multitude of use cases • Is a place that most employees visit frequently • Keeps irrelevant information out of search results • Lets management push messages without feeling like “Internal Spam” • Makes it easy to decommission obsolete information • Accommodates diverse opinions across the company
- 14. Using Alfresco Share to Create a Network of Intranet Sites
- 15. 15 Alfresco Share • Multiple Sites • Diverse Membership • Sites are User- Configurable • Document Library • Wiki • Blog • Calendar • Discussions • Search
- 16. 16 Components of an Intranet • Announcements • Blogs • General Web Pages • Wiki • Documents (Excel, PDFs, Etc.) • Document Library • Employee Directory • Members • Notifications & Activity Updates • Activity Feeds • FAQs & Helpdesk • Discussions • Events • Calendar • Links to Applications and Other • Links Sites
- 17. 17 Network of Share Sites Process Sites New Employee Delivery Departments Recruiting Client Projects Ramp Up Methodology Marketing Client A Sales Client B User Dashboard Product Client C Development Employees Finance Client D Internal Projects Web Site Office Move Network Upgrade Redesign
- 18. 18 One Person’s Network Delivery Recruiting Methodology Client A User Dashboard Product Client C Development Employees Network Upgrade
- 19. 19 Types of Sites in the Network • Team Collaboration Sites • Project Sites (i.e. Office Move) • Team Sites (i.e. Finance) • Not Typically Shared Outside of Team • Self-Organized • Archived when Project is Complete or Team is Disbanded • Curated Sites (Governed) • Designed with Consumers in Mind • Organized How Consumers Expect It, Not How Authors Think About It • Only Released Versions to Minimize Distractions • Read-Only For Most Members • Content Typically Created Elsewhere and Published Here • Hybrids
- 20. 20 Problem Summary • Could the network of Share sites… • Organize diverse information in the best way for each individual • Support a multitude of use cases • Be a place that most employees visit frequently • Keep irrelevant information out of search results • Let management push messages without feeling like “Internal Spam” • Make it easy to decommission obsolete information • Accommodate diverse opinions across the company
- 21. FishNet: Blue Fish’s Intranet
- 22. 22 Customizations and Roadmap • Customizations • Link Picker in Wiki • Publish Documents to Other Sites • Site Templates • Future Roadmap • Tagging Sites • Announcement Feeds
- 23. 23 Agenda • Why Intranet Projects are Hard • What to look out for • Ideas for making them easier • Using Share to Create a Network of Intranet Sites • Demo: Blue Fish’s FishNet in Action •Q&A
- 24. 24 Final Poll Question • On a scale of 0 to 10, how likely would you be to recommend this webinar to a friend or colleague? Answer Here
- 25. 25 Questions? • Contact Mike Trafton for more information • 512-469-9300 x101 • mikey@bluefishgroup.com • See Us In Person at a Lunch and Learn in July • Houston, TX • Austin, TX • San Antonio, TX • Orlando, FL • St. Louis, MO
- 26. 26 The Small Bites Menu Quick Start Package • Appetizers • Alfresco Sandbox • Alfresco Solution Conceptualization • Alfresco Evaluation • Alfresco System Architecture • Alfresco Solution Design • Alfresco Sandbox • Alfresco Configuration • Entrées • Alfresco Planning Workshop • Alfresco Architecture Review • Alfresco Solution Conceptualization • Alfresco System Architecture From $2,500 • Alfresco Solution Design to $20,000 • Alfresco Configuration • Dessert • Alfresco Solution Testing
- 27. 27 Questions? • Contact Mike Trafton for more information • 512-469-9300 x101 • mikey@bluefishgroup.com • See Us In Person at a Lunch and Learn in July • Houston, TX • Austin, TX • San Antonio, TX • Orlando, FL • St. Louis, MO