CMIS (Content Management Interoperability Services) is an emerging Web Services integration standard that provides many benefits, including being language agnostic and decoupling web services and content. CMIS is becoming the best way to deliver integration with Alfresco, with a variety of benefits and capabilities. In this session SugarCRM Vice President of Engineering Majed Itani will use the SugarCRM-Alfresco integration project as a case study for developing Alfresco integrations. We will be showing how SugarCRM integrated with Alfresco using CMIS to bring the world’s fastest growing CRM and your favorite content platform together. We will show you the power and the flexibility of both platforms as we dive into the code.

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2. SugarCRM + Alfresco
Using CMIS to bring them together!
©2010 SugarCRM Inc. All rights reserved.

3. About Me…
! VP of Development
! @SugarCRM for 7+ years
! Berkeley Grad
! Previously worked @ Apple, Ariba, Adobe
! Just got married!!!
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4. What is SugarCRM?
Why SugarCRM +
Alfresco?
How?

5. What is CRM?
Customer
Relationship
Management

6. CRM is about Customers

7. CRM is about Growing and
Retaining Customers

8. SugarCRM: The World’s Fastest Growing CRM Company
! Business
 The world’s fastest growing CRM company
 $46M in financing from NEA, DFJ, & Walden Intl.
 Founded April 2004; 150+ Employees; Cupertino, CA
! Market Traction
 8,000+ customers in 80+ countries
 800,000+ users on 80,000+systems
 World’s 3rd largest CRM company (by user count)
 220+ partners on five continents
! Growth/Momentum
 Cash flow positive
 Over 52% billings growth FY 2010 vs FY 2009
 7 consecutive quarters of record growth
 More than 2,200 new customers in FY 2010
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10. But why SugarCRM + Alfresco
! Actually SugarCRM + CMIS
! Bring Sanity to Document Overload
! Single Source Of Truth
! Systems Designed for True Content Management
! Powerful query syntax
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11. SugarCRM + ExternalAPI
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12. SugarCRM + CMIS
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13. What is CMIS?
! Content Management Interoperability Service
! Repository to Repository
! Application to Repository
! Supports Folders and Documents
! Query language for searching documents
! Versioning, Revisions, ACLs, Discovery etc…
! Common between multiple vendors
! Authentication is NOT
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14. How…
©2010 SugarCRM Inc. All rights reserved
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glass).

15. We are hiring!!!!
! Developers Developers Developers!!!
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16. Any Questions? majed@sugarcrm.com
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