This document provides an overview of IT competency and key concepts. It discusses what competence means and signs of competence. There are different categories of IT jobs that require various IT competencies. The document also discusses how IT competency affects personal and business life through education and communication. Finally, it identifies 4 important internet services: connecting with others, accessing news, education resources, and supporting business/advertising.

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Table of content
Table of content…………………………………………………………………… page 1
Introduction………………………………………………………………………... page 2
What is competence……………………………………………………………… page 3
Concept of IT competency………………………………………………………. . page 4
Categories of IT……………………………………………………………………. page 5
4 internet services…………………………………………………………………. Page 7
Conclusion…………………………………………………………………………. Page 9

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Introduction
IT is permitting us to reshape our lives, jobs, businesses and entire societies.
IT is the branch of engineering that deals with the use of computers and
telecommunications to retrieve and store and transmit information. IT is very
important to mankind, it helps mankind to do knowledge research, and develop a
society. Base to the period of time, IT has grown to all human aspects and
developing itself. By the time IT is growing, human needs to create a group,
organization or a basic for human to able control the IT. IT has many functions to
human needs, and IT became multifunction. Create a group, organization and basic
for human about IT is not easy as we thought, we have to spread the group,
organization and human with IT basic to different type of their skills related to IT
Then we can continue to next step. To infuse the human about IT, we should have a
competence among the society. The competence in IT and among the people that
live with IT environment is IT competency as we called. This IT competency must be
appearing in a society especially in a society who lives with IT environment, and
must be a basic for individuals to be more and more in IT. IT competency is
important to be a basic in each individual, it helps them to learn easier, fast, and
ability to work. Without IT competency we can’t expand IT depends on it needs, IT
competency is one of a way for human to be more develop and advanced. Step by
step we explore IT competency in society and each individual according to the IT
needs and improve the people about IT. As we know People or individuals with IT
basic and IT skills is IT professional. What we need to be an IT professional is we
have IT competency and capability in IT. IT competency is appeared cause of
problems among the people about information technology, and there are types or
categories of IT based on the function of IT itself.

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What is competence?
Competence is the quality of being competent. We can say a person is
competent when we have proof of them working over a period of time to a required
standard. The proof, or evidence, must show that they can bring the many parts of a
job together. When the parts merge they take on a new form. Thus, competence is
an abstract thing it’s more than a set of 'competencies' stacked on top of one
another.
Signs of competence
Competence only has meaning in the context of the workplace. A person is
competent not just because of what they can do but because of how they apply that
ability in the workplace. Competence emerges when a person exhibits a blend of
technical skills and other less easily defined traits. We can think of the technical
components as being 'hard' (because they can be defined clearly) and the other
components as being 'soft' (because they are more fuzzy to define). In spite of the
difficulty in defining the soft components, they are still essential. They are typically
the qualities that can be observed only in the real world conditions of the workplace.
When competent behavior occurs we can generally observe several typical
indicators. These are listed below. See how the list begins with the 'hard'
components but the remaining indicators are all 'soft'.
The driver is skilful: he or she can perform the physical and mental skills
consistently to the standard, with little conscious effort.
 The driver can transfer learning: he or she can adapt quickly to new
vehicles, driving conditions and work environments.
 The driver can deal with problems: he or she solves common problems,
relying on a 'storehouse' of solutions. He or she has the resourcefulness to

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work out answers to more complex problems. Competent drivers are not
perfect drivers: they recognise when they make mistakes and do things to
improve.
 The driver does it in the 'real world': he or she can deal with the pressures
and challenges of the work environment while maintaining performance
consistent with the standard. Competent drivers have the 'people skills' to
work effectively with peers and the public, conveying a professional image for
the service; and they do this without supervision.
The indicators in the list above could not be observed while a person is still
undergoing training. Even assessment in 'simulated conditions' cannot be relied
upon as valid indications of competence. The whole point of making a judgement
about competence is that it must refer to the real world of the workplace.
Concept of IT competency
Refer to IT competency; we should take apart from the complications and
problems which appear in the IT department from all aspects in our daily life and
among the society. Most of IT complications and problems are come out from our
own side that we haven’t ready yet to face the development or expansion of
information technology. Since in the end of 20 century, information technology has
been developed by the first and second world countries, after the world war two
information technology is growing fast and more development. Many researches
were done, and after that information technology is being one of the popular objects
among the people in the world. It’s because information technology help the people
to do their job to be easier. Almost all mankind in different purpose is using
information technology to assist them. By the time information technology or as we
called IT as the short form is more and more develop, and expand, we are required
to introduce to the people in our society about what, and how information technology
is working or in easier understanding is how do they work.

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IT is the branch of engineering that deals with the use of computers and
telecommunications to retrieve and store and transmit information. By the
interpretation of IT, it means that we need IT professional, IT engineer, and IT user
to perform IT itself. IT has moved almost to all mankind aspects such as our daily
life, business life, organization, etc. The movement of IT that so fast and participate
to mankind’s life make us to be more and more flexible to use in order for our own
benefit. And to build people to be IT professional we should have IT competency. We
do need a concept to proceed and produce an IT professional. How we obtain to
those entire IT professional or how we are able to carry the society to be one of IT
professional. By the IT competency we will produce IT professional to the society.
There are ways and concept to produce IT professional by IT competency into the
society or in a country.
Regarding to the topic, there are categories of IT which is need IT
competency, Such as:
1. Web developer / programmer.
Requirement IT competency
- Design web page with multimedia.
- CGI programming
2. Web designer
Requirement IT competency
- Ability to capture digital image
- Design web page with multimedia
3. Database Administrator Database Administrator
Requirement It competency
- Monitor and administrator a database

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4. System administrator
Requirement IT competency
- Connect hardware
- Execute windows installation
- Execute linux installation
- Set and configuration mail server, ftp server, web server
- Understanding routing
5. Network administrator
Requirement IT competency
- Connect hardware
- Administrator and operating system configuration which is support the
network
- Administrator network equipments
- Understanding routing
- Look for network problem source and repair it
- Manage network security
- Monitor and administrator network security
6. Help desk
Requirement IT competency
- Using software and internet software based on windows
7. Technical support
Requirement IT competency
- Using software and internet software based on windows
- Connect hardware
- Installation Microsoft windows
- Execute linux installation
- Look for network problem source and repair it
- Set and configuration mail server, ftp server, web server
All categories must have standard core competency. Ability to operate hardware and
access internet. IT competency is needed by every individual, without IT competency
a person will not be able to operate and obtain information from IT equipments. In

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this period IT is very important for everybody, we can get any information from there.
A society must know how the IT is working among them, they have to understand
how to operate and using it. There are steps and programs to implement IT and to
create IT competency in a society, such as:
1. Development IT programs into the public society segment, government,
business, education , and communication.
2. Development IT programs by multi partnership with various party.
3. Development activity by outsourcing mechanism.
4. Implement cooperation and outsourcing that involve internal human
resource
All steps are based on information technology and communication. We have to use
the benefit of information technology in optimal to create IT competency among the
society and each individual.
IT competency is a set of congruent behaviors, attitudes, and policies that
come together in a system, agency, or among professional that enables effective
work in information technology situations.
Why is it important?, is connect us to one each other and help us to do our
work in effective, and help us to get specific information in a less time.
There are many ways for IT competency affecting our personal life, and
business life. Some of them is affecting via education and communication. IT is an
education, in the school, college, and university, we learn IT following the period of
developing time and by technologies that have been found. Education is the first step
we will know about information technology, knowledge, discovery, resource must be
sent to education to study its. The last is communication, by communication we can
get information from one to another. Communication is a process of transferring
information from one entity to another. Today the communication has gaining and
high technology, most of the communication today is using the benefit of information
technology, by this kind of communication information technology is affecting our life.

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If you are a current user of Internet, describe 4 internet services
that have been of value to you
1. Internet as connector
By internet we can connect us to our friends all over the world in
anytime. We can share information with our friends which is close or in
faraway place.
2. News
By internet we can get, seek, and look for news. In internet we can find
news which is current, recently, breaking news. And even we can get
the old news in about 5 to 10 years ago or news that became a history.
3. Education
By internet we can get information regarding education. There is e-
book that we can get by download it. Internet helps us to find data and
search knowledge that we need.
4. Advertisement / business
By internet we can advertise our advertisement about our product to all
over the world. We can use internet to trade our product or services.
We can do some payment as well, we can access our bank account via
the bank website. Some of bank and businessman such as online shop
is using internet for they trading purposes.
Those above are four internet services that have been of value to me, there are
more benefits of internet that we can use for our personal purpose, organization
purpose and society purpose. We can get more benefits of internet or information
technology by do more research. Internet is about a capability to access information
in a less time with good quality information and options for us to collect the
information based on the information quantity. The Internet is a global system of
interconnected computer networks that use the standardized Internet Protocol Suite
(TCP/IP), serving billions of users. It is a network of networks that consists of millions
of private and public, academic, business, and government networks of local to
global scope that are linked by copper wires, fiber-optic cables, wireless
connections, and other technologies.

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Conclusion
Competence is the quality of being competent. We can say a person is
competent when we have proof of them working over a period of time to a required
standard. The proof, or evidence, must show that they can bring the many parts of a
job together. When the parts merge they take on a new form. Thus, competence is
an abstract thing it’s more than a set of 'competencies' stacked on top of one
another. IT is the branch of engineering that deals with the use of computers and
telecommunications to retrieve and store and transmit information. IT competency is
a set of congruent behaviors, attitudes, and policies that come together in a system,
agency, or among professional that enables effective work in information technology
situations. Why is it important?, is connect us to one each other and help us to do
our work in effective, and help us to get specific information in a less time. There are
many ways for IT competency affecting our personal life, and business life. Some of
them is affecting via education and communication. IT is an education, in the school,
college, and university, we learn IT following the period of developing time and by
technologies that have been found. Education is the first step we will know about
information technology, knowledge, discovery, resource must be sent to education to
study its. The last is communication, by communication we can get information from
one to another. Communication is a process of transferring information from one
entity to another. Today the communication has gaining and high technology, most
of the communication today is using the benefit of information technology, by this
kind of communication information technology is affecting our life.
4 internet services that have been of value are internet as connector, news,
education, and business / advertisement. Internet as connector is a media to connect
us to the worldwide web, to connect us to our friends all over the world which is in
the network. News, in internet we can find news which is current, recently, breaking
news. And even we can get the old news in about 5 to 10 years ago or news that
became a history. Education, we can get information regarding education such as e-
book, articles, history, story, and research for our studies. Business/advertisement,
advertise our advertisement about our product to all over the world. We can use
internet to trade our product or services. We can do some payment as well.

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