Suche senden
Hochladen
Workplace Violence Prevention - What Every Employer Should Know
•
6 gefällt mir
•
2,980 views
Alcott HR
Folgen
Business
Melden
Teilen
Melden
Teilen
1 von 41
Jetzt herunterladen
Downloaden Sie, um offline zu lesen
Empfohlen
How To Prevent Workplace Violence
How To Prevent Workplace Violence
KPADealerWebinars
Workplace Violence Prevention Training by OSHA
Workplace Violence Prevention Training by OSHA
Atlantic Training, LLC.
Work place Violence &; Security Presentation
Work place Violence &; Security Presentation
Faheem Ul Hasan
Work Place Violence
Work Place Violence
Anm Zahid
Behavior basedsafety by_texas mutual
Behavior basedsafety by_texas mutual
Paulo H Bueno
Workplace violence
Workplace violence
Praveen Kumar
Workplace Violence
Workplace Violence
John Toay
Emergency Preparedness and Response Training by BCMSA
Emergency Preparedness and Response Training by BCMSA
Atlantic Training, LLC.
Empfohlen
How To Prevent Workplace Violence
How To Prevent Workplace Violence
KPADealerWebinars
Workplace Violence Prevention Training by OSHA
Workplace Violence Prevention Training by OSHA
Atlantic Training, LLC.
Work place Violence &; Security Presentation
Work place Violence &; Security Presentation
Faheem Ul Hasan
Work Place Violence
Work Place Violence
Anm Zahid
Behavior basedsafety by_texas mutual
Behavior basedsafety by_texas mutual
Paulo H Bueno
Workplace violence
Workplace violence
Praveen Kumar
Workplace Violence
Workplace Violence
John Toay
Emergency Preparedness and Response Training by BCMSA
Emergency Preparedness and Response Training by BCMSA
Atlantic Training, LLC.
Workplace violence ppt
Workplace violence ppt
NA
Workplace Violence Prevention by LM
Workplace Violence Prevention by LM
Atlantic Training, LLC.
Safety (Security) Training
Safety (Security) Training
worksteadc
Workplace Violence Training
Workplace Violence Training
Jeffery Martin
Workplace Violence Prevention 2017
Workplace Violence Prevention 2017
Meg Oser
Accident Investigation Training- Safety First!
Accident Investigation Training- Safety First!
davidhongwei
Workplace Violence Training by PA L&I
Workplace Violence Training by PA L&I
Atlantic Training, LLC.
Identification of hazard industry and risk assessment
Identification of hazard industry and risk assessment
NishanPrasad1
Creating a safety program
Creating a safety program
Lijo M Loyid
Violence at Workplace
Violence at Workplace
Hanisah Aziz
unsafe acts & unsafe conditions.ppt
unsafe acts & unsafe conditions.ppt
VipinChhabra5
Induction process for new employee
Induction process for new employee
seamjami
The Keys to Unlocking Safety Culture
The Keys to Unlocking Safety Culture
Medgate Inc.
Health And Safety Induction
Health And Safety Induction
pauljanicki
Proactive Health and Safety Management
Proactive Health and Safety Management
The Windsdor Consulting Group, Inc.
Behavior Based Safety
Behavior Based Safety
Surendra Marchande
Workplace Health & Safety
Workplace Health & Safety
finnlaura
Employee Training Program For Workplace Accidents PowerPoint Presentation Slides
Employee Training Program For Workplace Accidents PowerPoint Presentation Slides
SlideTeam
Safety Culture : An Overview
Safety Culture : An Overview
Handito aji Saroso
How to Develop a Positive Safety Culture
How to Develop a Positive Safety Culture
KPADealerWebinars
Workplace Violence in America- By Richard Garrity
Workplace Violence in America- By Richard Garrity
Richard Garrity
Work place violence
Work place violence
YAWAR HASSAN KHAN
Weitere ähnliche Inhalte
Was ist angesagt?
Workplace violence ppt
Workplace violence ppt
NA
Workplace Violence Prevention by LM
Workplace Violence Prevention by LM
Atlantic Training, LLC.
Safety (Security) Training
Safety (Security) Training
worksteadc
Workplace Violence Training
Workplace Violence Training
Jeffery Martin
Workplace Violence Prevention 2017
Workplace Violence Prevention 2017
Meg Oser
Accident Investigation Training- Safety First!
Accident Investigation Training- Safety First!
davidhongwei
Workplace Violence Training by PA L&I
Workplace Violence Training by PA L&I
Atlantic Training, LLC.
Identification of hazard industry and risk assessment
Identification of hazard industry and risk assessment
NishanPrasad1
Creating a safety program
Creating a safety program
Lijo M Loyid
Violence at Workplace
Violence at Workplace
Hanisah Aziz
unsafe acts & unsafe conditions.ppt
unsafe acts & unsafe conditions.ppt
VipinChhabra5
Induction process for new employee
Induction process for new employee
seamjami
The Keys to Unlocking Safety Culture
The Keys to Unlocking Safety Culture
Medgate Inc.
Health And Safety Induction
Health And Safety Induction
pauljanicki
Proactive Health and Safety Management
Proactive Health and Safety Management
The Windsdor Consulting Group, Inc.
Behavior Based Safety
Behavior Based Safety
Surendra Marchande
Workplace Health & Safety
Workplace Health & Safety
finnlaura
Employee Training Program For Workplace Accidents PowerPoint Presentation Slides
Employee Training Program For Workplace Accidents PowerPoint Presentation Slides
SlideTeam
Safety Culture : An Overview
Safety Culture : An Overview
Handito aji Saroso
How to Develop a Positive Safety Culture
How to Develop a Positive Safety Culture
KPADealerWebinars
Was ist angesagt?
(20)
Workplace violence ppt
Workplace violence ppt
Workplace Violence Prevention by LM
Workplace Violence Prevention by LM
Safety (Security) Training
Safety (Security) Training
Workplace Violence Training
Workplace Violence Training
Workplace Violence Prevention 2017
Workplace Violence Prevention 2017
Accident Investigation Training- Safety First!
Accident Investigation Training- Safety First!
Workplace Violence Training by PA L&I
Workplace Violence Training by PA L&I
Identification of hazard industry and risk assessment
Identification of hazard industry and risk assessment
Creating a safety program
Creating a safety program
Violence at Workplace
Violence at Workplace
unsafe acts & unsafe conditions.ppt
unsafe acts & unsafe conditions.ppt
Induction process for new employee
Induction process for new employee
The Keys to Unlocking Safety Culture
The Keys to Unlocking Safety Culture
Health And Safety Induction
Health And Safety Induction
Proactive Health and Safety Management
Proactive Health and Safety Management
Behavior Based Safety
Behavior Based Safety
Workplace Health & Safety
Workplace Health & Safety
Employee Training Program For Workplace Accidents PowerPoint Presentation Slides
Employee Training Program For Workplace Accidents PowerPoint Presentation Slides
Safety Culture : An Overview
Safety Culture : An Overview
How to Develop a Positive Safety Culture
How to Develop a Positive Safety Culture
Andere mochten auch
Workplace Violence in America- By Richard Garrity
Workplace Violence in America- By Richard Garrity
Richard Garrity
Work place violence
Work place violence
YAWAR HASSAN KHAN
Workplace Violence With Script
Workplace Violence With Script
HR Mgmt Svcs
Unit 101 health and safety in the Facilities Industry
Unit 101 health and safety in the Facilities Industry
rfelters
Workplace Violence Prevention: A Practical Guide to Security on the Job
Workplace Violence Prevention: A Practical Guide to Security on the Job
Specialty Technical Publishers
Transformation Work Group (TWG) Meeting Presentation (08-25-2006)
Transformation Work Group (TWG) Meeting Presentation (08-25-2006)
MHTP Webmastere
Strategic HR Issues - The Brokers
Strategic HR Issues - The Brokers
Ikenna Okike, Assoc CIPD
Harassment At Work [4 Shocking Statistics]
Harassment At Work [4 Shocking Statistics]
Richard Celler
Managing Domestic Violence in the Workplace
Managing Domestic Violence in the Workplace
W. Barry Nixon, SPHR
Active Shooter Guide
Active Shooter Guide
Tari Schreider
Tabletop Exercise for Managing an Active Shooter Scenario
Tabletop Exercise for Managing an Active Shooter Scenario
Don Haverty
Preventing Violence at The Workplace.O138215098112295.OS
Preventing Violence at The Workplace.O138215098112295.OS
Eiyla Hamdan
Active Shooter Slides_v3 - Jan's
Active Shooter Slides_v3 - Jan's
William Gage
Mental Health Awareness Training Courses
Mental Health Awareness Training Courses
The Pathway Group
Safety Matters - OH&S in the Workplace
Safety Matters - OH&S in the Workplace
Maurice Blackburn Lawyers
Workplace Mental Health
Workplace Mental Health
Ralph Hatem
A Realistic Look at the Active Shooter Situation
A Realistic Look at the Active Shooter Situation
Lowers & Associates
Ensuring health and safety standard in the workplace
Ensuring health and safety standard in the workplace
david_adewuyi
Office safety
Office safety
GPurssell
Andere mochten auch
(19)
Workplace Violence in America- By Richard Garrity
Workplace Violence in America- By Richard Garrity
Work place violence
Work place violence
Workplace Violence With Script
Workplace Violence With Script
Unit 101 health and safety in the Facilities Industry
Unit 101 health and safety in the Facilities Industry
Workplace Violence Prevention: A Practical Guide to Security on the Job
Workplace Violence Prevention: A Practical Guide to Security on the Job
Transformation Work Group (TWG) Meeting Presentation (08-25-2006)
Transformation Work Group (TWG) Meeting Presentation (08-25-2006)
Strategic HR Issues - The Brokers
Strategic HR Issues - The Brokers
Harassment At Work [4 Shocking Statistics]
Harassment At Work [4 Shocking Statistics]
Managing Domestic Violence in the Workplace
Managing Domestic Violence in the Workplace
Active Shooter Guide
Active Shooter Guide
Tabletop Exercise for Managing an Active Shooter Scenario
Tabletop Exercise for Managing an Active Shooter Scenario
Preventing Violence at The Workplace.O138215098112295.OS
Preventing Violence at The Workplace.O138215098112295.OS
Active Shooter Slides_v3 - Jan's
Active Shooter Slides_v3 - Jan's
Mental Health Awareness Training Courses
Mental Health Awareness Training Courses
Safety Matters - OH&S in the Workplace
Safety Matters - OH&S in the Workplace
Workplace Mental Health
Workplace Mental Health
A Realistic Look at the Active Shooter Situation
A Realistic Look at the Active Shooter Situation
Ensuring health and safety standard in the workplace
Ensuring health and safety standard in the workplace
Office safety
Office safety
Ähnlich wie Workplace Violence Prevention - What Every Employer Should Know
Safety Forum
Safety Forum
AGC of California
Performance Management For Your Human Capital
Performance Management For Your Human Capital
Alcott HR
Employment and Labour Seminar 2013: Sticks and Stones an Update on Workplace ...
Employment and Labour Seminar 2013: Sticks and Stones an Update on Workplace ...
This account is closed
Risk management in Human Capital
Risk management in Human Capital
Seta Wicaksana
CHRO Webinar
CHRO Webinar
HR ACUITY LLC
NSS Stress 2014 V3
NSS Stress 2014 V3
Chris Gill
Code of conduct and Business Ethics
Code of conduct and Business Ethics
Samarpita Sahani
CH 12 BSAD 310 Fall 2019
CH 12 BSAD 310 Fall 2019
Janice Robinson
OH&S Risk Management: Due Diligence in the Workplace
OH&S Risk Management: Due Diligence in the Workplace
Drake International
Safety Basics for the Non-Safety Professional [Live Session]
Safety Basics for the Non-Safety Professional [Live Session]
HNI Risk Services
Occupational Safety And Health
Occupational Safety And Health
Bhawna Gupta
Work Comp: Simple Tactics to Control a Complex Cost
Work Comp: Simple Tactics to Control a Complex Cost
brsivillo
UNIT 1 MWM.pptx
UNIT 1 MWM.pptx
ssuser1ecccc
Workplace Ethics Presantation 2016
Workplace Ethics Presantation 2016
Monwa Herman Rasego
Recruiting and Hiring — Practical Tips and Techniques
Recruiting and Hiring — Practical Tips and Techniques
Alcott HR
Patrick Reilly: Taming the Abrasive Manager
Patrick Reilly: Taming the Abrasive Manager
Bay Area Consultants Network
Patrick Reilly: Taming the Abrasive Manager
Patrick Reilly: Taming the Abrasive Manager
Bay Area Consultants Network
Toxic Employees in the Workplace: Hidden Costs and How to Spot Them
Toxic Employees in the Workplace: Hidden Costs and How to Spot Them
Cornerstone OnDemand
When people don’t want to follow safety
When people don’t want to follow safety
Terry Penney
SAFETY FIRST.pdf .........................
SAFETY FIRST.pdf .........................
Muhammad Saqib
Ähnlich wie Workplace Violence Prevention - What Every Employer Should Know
(20)
Safety Forum
Safety Forum
Performance Management For Your Human Capital
Performance Management For Your Human Capital
Employment and Labour Seminar 2013: Sticks and Stones an Update on Workplace ...
Employment and Labour Seminar 2013: Sticks and Stones an Update on Workplace ...
Risk management in Human Capital
Risk management in Human Capital
CHRO Webinar
CHRO Webinar
NSS Stress 2014 V3
NSS Stress 2014 V3
Code of conduct and Business Ethics
Code of conduct and Business Ethics
CH 12 BSAD 310 Fall 2019
CH 12 BSAD 310 Fall 2019
OH&S Risk Management: Due Diligence in the Workplace
OH&S Risk Management: Due Diligence in the Workplace
Safety Basics for the Non-Safety Professional [Live Session]
Safety Basics for the Non-Safety Professional [Live Session]
Occupational Safety And Health
Occupational Safety And Health
Work Comp: Simple Tactics to Control a Complex Cost
Work Comp: Simple Tactics to Control a Complex Cost
UNIT 1 MWM.pptx
UNIT 1 MWM.pptx
Workplace Ethics Presantation 2016
Workplace Ethics Presantation 2016
Recruiting and Hiring — Practical Tips and Techniques
Recruiting and Hiring — Practical Tips and Techniques
Patrick Reilly: Taming the Abrasive Manager
Patrick Reilly: Taming the Abrasive Manager
Patrick Reilly: Taming the Abrasive Manager
Patrick Reilly: Taming the Abrasive Manager
Toxic Employees in the Workplace: Hidden Costs and How to Spot Them
Toxic Employees in the Workplace: Hidden Costs and How to Spot Them
When people don’t want to follow safety
When people don’t want to follow safety
SAFETY FIRST.pdf .........................
SAFETY FIRST.pdf .........................
Kürzlich hochgeladen
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
Andy Lambert
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
amitlee9823
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
kapoorjyoti4444
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
allensay1
Falcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in india
Falcon Invoice Discounting
Business Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)- A new venture concept
P&CO
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
Neil Kimberley
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Sheetaleventcompany
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
Roland Driesen
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Seo
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
dollysharma2066
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
lizamodels9
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
rwgiffor
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
IlamathiKannappan
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
uneakwhite
Phases of negotiation .pptx
Phases of negotiation .pptx
nandhinijagan9867
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
karancommunications
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
Aggregage
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
dlhescort
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
Workforce Group
Kürzlich hochgeladen
(20)
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
Call Girls Service In Old Town Dubai ((0551707352)) Old Town Dubai Call Girl ...
Falcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in india
Business Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)- A new venture concept
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
Phases of negotiation .pptx
Phases of negotiation .pptx
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
Workplace Violence Prevention - What Every Employer Should Know
1.
Workplace Violence Prevention- What
Every Employer Should Know Presented by: Bob Byrnes, C.S.P. Risk Manager
2.
This program has
been approved for 1 General recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. To receive a certificate of completion, please email: marketing@alcottgroup.com with your request. © 2012 Alcott HR Group LLC
3.
About Alcott
We are a Professional Employer Organization (PEO) providing outsourced human resource services, support and administration to small and mid-sized companies Over 25 years in business Accreditations: - Employer Services Assurance Corp (ESAC) - Certification Institute for Workers’ Compensation Risk Management Industry Leadership - NAPEO/NYSAPEO - ESAC Board of Directors 3 © 2012 Alcott HR Group LLC
4.
What We Will
Cover • What is Workplace Violence? • Prevention Best Practices • Incident Response • OSHA • OSHA Abatement Methods • Elements of a Comprehensive Workplace Violence Program • Questions © 2012 Alcott HR Group LLC
5.
Workplace Violence Prevention WHAT
IS WORKPLACE VIOLENCE?
6.
Definition
Workplace violence is any physical assault, threatening behavior, or verbal abuse occurring in the work setting. A workplace may be any location either permanent or temporary where an employee performs any work-related duty. This includes, but is not limited to, the buildings and the surrounding perimeters, including the parking lots, field locations, clients’ homes and traveling to and from work assignments. 6 © 2012 Alcott HR Group LLC
7.
Sources of Violence
Sources of Violence Workplace Violence Includes Types of Workplace Violence • Employees • Beatings Violence by: • Former Employees • Stabbings • Co-workers • Customers • Suicides • Customers or Clients • Other Outsiders • Shootings • Personal Relations • Criminals • Rapes • Strangers • Terrorists • Threats/Intimidation 7 © 2012 Alcott HR Group LLC
8.
Triggers of Violence
Layoff Firing Bad Behavior Warning Poor Performance Review Conflict with Co-worker Customer Interactions Domestic Violence Disputes with Ex-partners Alcohol or Drug Abuse Emotional Financial Difficulties Random Acts of Violence 8 © 2012 Alcott HR Group LLC
9.
Statistics on Workplace
Violence • Homicide is the fourth leading cause of death in the workplace • In 2010 there were 4,547 fatal occupational injuries, 506 were workplace homicide (11.1%) • Assaults and threats of violence number almost 2 million a year • Most common was simple assaults: 1.5 million a year • Aggravated assaults: 396,000 • Rapes and sexual assaults: 51,000 • Robberies: 84,000 1600000 1400000 1200000 simple assaults 1000000 aggravated assaults 800000 rapes, sexual assaults 600000 robberies homicides 400000 200000 0 9 © 2012 Alcott HR Group LLC
10.
Economic Impact of
Workplace Violence • Cost 500,000 employees 1,175,100 lost work days each year • Lost wages: $55 million annually • Lost productivity, legal expenses, property damage, diminished public image, increased security: $Billions$ 10 © 2012 Alcott HR Group LLC
11.
Workplace Violence Prevention BEST
PRACTICES
12.
Spot the Signs
• Threats to others – Both verbal and physical • Blaming others • Talking about violence or weapons • Holding grudges • Threatening words or movements 12 © 2012 Alcott HR Group LLC
13.
Follow Security Procedures
• Report Strangers • Escort Visitors • Wear ID • Lock Valuables • Report missing items or signs of break-in • Use danger signal 13 © 2012 Alcott HR Group LLC
14.
Work Safely After
Hours • Let people know • Avoid being alone • Stay near phones • Lock office door • Let security know when you leave • Walk out with someone • Check car before getting in 14 © 2012 Alcott HR Group LLC
15.
Workplace Violence Prevention INCIDENT
RESPONSE
16.
First Response
• Remain Calm • Show Respect • Focus on Problem • Alert Co-workers • Report the incident • Don’t argue or raise voice • Don’t mimic an angry persons behavior 16 © 2012 Alcott HR Group LLC
17.
Post-Incident Response
Provide comprehensive treatment for victimized employees and employees who may be traumatized by witnessing a workplace violence incident • Trauma crisis counseling • Critical incident stress debriefing • Employee assistance programs to assist victims 17 © 2012 Alcott HR Group LLC
18.
The Aftermath
• Signs of Distress – Withdrawn from peers – Calling in sick – Overworking – Difficulty concentrating – Withdrawal from family, friends • Ways of Coping – Talk about it – Spend time with loved ones – Turn TV coverage off – Seek professional help (EAP) 18 © 2012 Alcott HR Group LLC
19.
Workplace Violence Prevention OSHA
20.
General Duty Clause:
Section 5 (a)(1) Each employer shall furnish to each of his employees employment and a place of employment which are free from recognized hazards that are causing or likely to cause death or serious physical harm. This includes the prevention and control of the hazard of workplace violence. OSHA will rely on Section 5 (a)(1) of the OSHAct for enforcement authority. 20 © 2012 Alcott HR Group LLC
21.
OSHA Guidelines
for Workplace Violence Prevention • Intended for use by employers who are seeking to provide a safe and healthful workplace through effective workplace violence programs – Not a new standard or regulation – Advisory in nature and informational in content 21 © 2012 Alcott HR Group LLC
22.
OSHA Directive
Directive Number: CPL 02-01-052 (Eff. 9/18/11) “Enforcement procedures for investigating or inspecting workplace violence” • Workplace violence is recognized as an occupational hazard in some industries and environments which, like other safety issues, can be avoided or minimized if employers and employees take appropriate precautions • OSHA Identified high-risk industries – Health Care & Social Service Settings – Late Night Retail Settings 22 © 2012 Alcott HR Group LLC
23.
Workplace Violence Prevention OSHA
ABATEMENT METHODS
24.
OSHA Potential Abatement
Methods Management Commitment and Employee Involvement Worksite Analysis Hazard Prevention and Control Training and Education Recordkeeping and Evaluation of Program 24 © 2012 Alcott HR Group LLC
25.
Management Commitment and
Employee Involvement • Complementary and essential • Management commitment provides the motivating force to deal effectively with workplace violence • Employee involvement and feedback enable workers to develop and express their commitment to safety and health 25 © 2012 Alcott HR Group LLC
26.
Management Commitment and
Employee Involvement Management Commitment • Organizational concern for employee emotional and physical safety and health • Equal commitment to worker safety and health • System of accountability for involved managers and employees • Create and disseminate a clear policy of zero tolerance for workplace violence • Ensure no reprisals are taken against employees who report incidents • Encourage employees to promptly report incidents and suggest ways to reduce or eliminate risks • Outline a comprehensive plan for maintaining security in the workplace • Assign responsibility and authority for program to individuals with appropriate training and skills • Affirm management commitment to worker supportive environment • Setup company briefings as part of the initial effort to address safety issues 26 © 2012 Alcott HR Group LLC
27.
Management Commitment and
Employee Involvement Employee Involvement • Understand and comply with the workplace violence prevention program and other safety and security measures • Participate in employee complaints or suggestion procedures covering safety and security concerns • Prompt and an accurate reporting of violent incidents 27 © 2012 Alcott HR Group LLC
28.
Worksite Analysis
• Step-by-step look at the workplace, to find existing or potential hazards for workplace violence • A “Threat Assessment Team” or similar task force may assess the vulnerability to workplace violence and determine appropriate actions 28 © 2012 Alcott HR Group LLC
29.
Worksite Analysis
Recommended Program • Analyzing and tracking records • Monitoring trends and analyzing incidents • Screening surveys • Analyzing workplace security 29 © 2012 Alcott HR Group LLC
30.
Hazard Prevention and
Control • Engineering controls and workplace adaptation • Administrative and work practice controls • Post incident response 30 © 2012 Alcott HR Group LLC
31.
Hazard Prevention and
Control Engineering Controls • Alarm systems and other security devices • Metal detectors • Closed-circuit video recording for high-risk areas • Safe rooms for use during emergencies 31 © 2012 Alcott HR Group LLC
32.
Hazard Prevention and
Control Administrative & Work Practice Controls • State clearly to employees that violence will not be tolerated or permitted • Establish liaison with local police and state prosecutors • Require employees to report all assaults and threats • Setup trained response teams to respond to emergencies 32 © 2012 Alcott HR Group LLC
33.
Training and Education •
Ensure that all staff are aware of potential security hazards & ways of protecting themselves • Employees should understand concept of “Universal Precautions for Violence”, ie., that violence should be expected but can be avoided or mitigated through preparation • Employees should be instructed to limit physical interventions in workplace altercations unless designated emergency response team or security personnel are available • Training program should involve all employees, including supervisors and managers • Workplace violence prevention policy • Risk factors that cause or contribute to assaults • Early recognition of escalating behavior or warning signs • Ways to prevent volatile situations • Standard response action plan for violent situations • Location and operation of safety devices 33 © 2012 Alcott HR Group LLC
34.
Recordkeeping and Evaluation
Recordkeeping and evaluation of the violence prevention program are necessary to determine overall effectiveness and identity deficiencies or changes that should be made 34 © 2012 Alcott HR Group LLC
35.
Recordkeeping and Evaluation
Recordkeeping • OSHA Log of Injury and Illness (OSHA 300) • Medical reports of work injuries assaults • Incidents of abuse, verbal attacks or aggressive behavior • Minutes of safety meetings, records of hazard analyses and corrective actions • Records of all training programs 35 © 2012 Alcott HR Group LLC
36.
Recordkeeping and Evaluation
Evaluation • Establish uniform violence reporting system and regular review of reports • Review reports of minutes from staff meetings on safety issues • Analyze trends and rates in illness/injury or fatalities caused by violence • Measure improvements based on lowering frequency and severity of workplace violence 36 © 2012 Alcott HR Group LLC
37.
Workplace Violence Prevention ELEMENTS
OF A COMPREHENSIVE WORKPLACE VIOLENCE PROGRAM
38.
Workplace Violence Program •
Develop a written, comprehensive workplace violence prevention program, which should include: o Policy statement regarding potential violence in the workplace, assignment of oversight and prevention responsibilities. o Workplace violence hazard assessment and security analysis. A list of the risk factors identified in the assessment and how the employer will address the specific hazards identified. o Development of workplace violence controls including the implementation of engineering and administrative controls and methods to prevent potential workplace violence incidents. o Recordkeeping system designed to report any violent incidents. Reports must be in writing and maintained for review after each incident. o Analyze incident trends at least annually. © 2012 Alcott HR Group LLC
39.
Workplace Violence Program
(cont) o Development of a workplace violence training program. o Annual review of the workplace violence prevention program. Identify any mitigating steps taken in response to any workplace violence incidents. o Development of procedures and responsibilities to be taken in the event of a violent incident in the workplace. o Development of a response team responsible for: o Immediate care of victims. o Re-establishment of work areas and processes . o Providing debriefing sessions with victims and co-workers. o Contact Employee Assistance Programs, Human Resource Professionals and local mental health and emergency service personnel for input in developing these strategies. © 2012 Alcott HR Group LLC
40.
Sources of Assistance •
OSHA Consultation Program • OSHA website @ www.osha.gov • NIOSH • Public Safety Officials • Trade Associations • Unions and Insurers • Human Resources and Employee Assistance Professionals © 2012 Alcott HR Group LLC
41.
If you would
like a copy of this presentation or further information about Alcott HR Group, please call 1-888-4ALCOTT or email: marketing@alcottgroup.com © 2012 Alcott HR Group LLC
Jetzt herunterladen