4. Getting the most from today
You need confidence in our You’ll want to understand
• Ability to deliver • What we can do for you?
• Scale of operation • What is our vision for the future?
• Level of expertise • What do customers think of us?
• Long term stability • How we can make a difference to
your business?
• How we are different?
4
5. About Colt
Reach Credibility
• Exceptional owned / operated • Over 35,000 organisations trust us
European network and 19
data centres • Providing mission-critical services
in demanding market sectors
• Unrivalled reach to 100 cities
throughout Europe • We manage thousands of IT
systems for our customers
• Extensive integrated
IT infrastructure • Trusted by other carriers
Capability Performance
• IT managed services, data and • Revenues of €1,622m in 2009
voice services
• 2009 EBITDA of €318.7m and
• Working with the leading technology profit of €85m
vendors and 600 channel partners
• Shareholder stability
• 5,000 employees in 15 countries
5
6. Businesses dependent on Colt
More than 35,000 European organisations across all market segments rely
on Colt to deliver high performance network and computing solutions
6
7. Our customers’ words
“ We were very impressed
with Colt’s holistic approach to our needs
“ Thanks to Colt
Managed Services, ING is
much better placed to expand
assessment and our decision was based on our
market share and go from
belief that because Colt owned the network
strength to strength.”
infrastructure and assets they were able to offer
scalable ‘best in class’ managed services solutions
specific to our business needs.” ING
SDU Uitgevers
“ Colt’s Managed Services
provide us with a stable IT
“ Colt is a great company to work with as it is open
and agile. We have regular access to Colt’s
technical experts and senior business
infrastructure characterised
executives and they really give us confidence
by high flexibility.”
that they take our business seriously.”
Direct Line Versicherung AG
NEC Europe
7
8. Opinions of the analysts
“ Colt isof managed hosting
also a leading
provider
services. Best suited for European “ Other would-betelcos such as AT&T
offerings from
enterprise cloud
firms looking for aggressive Synaptic, Verizon computing as a
Ethernet performance and best service and BT Group VDC are not
prices.” as advanced as Colt.”
Forrester
The 451 Group
“ [Colt] isEthernet Services
bringing
a leader in
“ Colt is anits network and
bringing
early-mover in
to Market.”
managed services together in
Gartner
a joined-up and coherent
single point of sale.”
Current Analysis
8
10. Is the information explosion changing business?
14 hours of video uploaded to You Tube every minute
5 billion items of content uploaded every day
3,000 books published everyday
2008 worldwide retail eCommerce spending, excluding
travel, totalled $438 billion
Over 1 million people make a living on eBay
Growth in data volumes DOUBLING every year
Internet traffic growing at 50% every year
In 2005 the human race produced an estimated 150 exabytes*
of data, in 2010 this will grow to 1,200 exabytes
*1 exabyte = 1 billion gigabytes
10
11. Can IT bear the burden of change?
“Most IT organisations spend 70 to 80 percent of their time updating,
patching, and maintaining applications…the real value is being able to
understand the business requirements and then proposing…the best way
for the corporation to utilize technology to achieve their goals”
Business Challenge IT Response
More system automation, introduction
Economic uncertainty is driving of new applications, ‘As a service’ e.g.
need for greater efficiency Enterprise cloud infrastructure
Changing market demands Systems need to be able to rapidly
driving constantly changing cope with change, scalability, flexibility
business models e.g. SOA, next generation networking
Increasing speed of change More flexibility and scalability in
making speed to market critical infrastructure e.g. virtualisation, utility
computing
11
12. Balancing priorities in the face of complexity
Pay-as-you-go services IT optimisation Legacy systems
Risk Mitigation Flexibility capital shortage
Cost Reduction
Business Transformation Security
Headcount Scalable services
Skills shortage Innovation Speed to market
12
13. The analyst’s view:
“Acceleration in the adoption of technologies such as
cloud computing and virtualisation will result in a fifth of
businesses owning no IT assets whatsoever by 2012”
Gartner, Top Predictions for IT Organizations and Users in 2010 and Beyond
29 December 2009
How likely is this for your organisation?
13
15. The advantages of integrating network and IT
The separation of IT and The Colt approach offers:
network resources results in
major challenges:
• True application-centric SLAs
• Transparent connections
• No application SLA’s between cloud and enterprise
• Multiple vendor management resources
• Increased security concerns • Flexible resource allocation
• Regulatory issues • On demand provisioning/billing
• Limited on-demand • Complete security
provisioning and billing • Ability to meet local data
compliance requirements
15
16. Powered by three critical elements
Information delivery platform
for European Business
• It’s the combination of three
critical elements:
– Networks
– IT infrastructure & services
– Expertise in IT managed
services and networking
• A powerful resource enabling
our customers to share, process
and store their vital business
information.
16
17. Pioneering European Ethernet and IP networks
Networks
• High performance European
networks delivering focused IT
managed services, connectivity
and telephony.
• Leadership in Ethernet is a key
catalyst for the information
delivery platform.
• Designed and engineered
exclusively for the needs of
business customers.
17
19. Ethernet - the catalyst for the delivery platform
Traditional capacity management is inefficient
Peak need
Demand / capacity
A dumb pipe is Insufficient
capacity Deployed capacity
no longer viable
Wasted
capacity
• Bandwidth is easy to upgrade
• Rapid scalability of services
• End-to-end application visibility
Ethernet is key to
• Applications perform better due to lower latency
managed service
delivery • High speeds available throughout the network
• Integrated security
19
20. The platform for success
IT Infrastructure
• 19 pan-European data centres act as
a platform for creating a range of
powerful business focused IT
managed services.
• High performance, security and
reliability that supports the needs of
the most demanding customers.
IT Services
• One of the widest portfolios of
managed infrastructure, application
and security solutions.
• Partnering with leading vendors we
develop flexible services and deliver
them over our unique network.
20
21. Quality through integrated resources
• Purpose built data centres across Europe • Supporting over:
• 19 fully integrated data centres connected – 5,000 customer racks
by our fibre network
– Tens of thousands of devices
– Over 31,000m2 hosting space available
– Petabytes of storage under
• 24x7 dedicated Security Operations Centre management
– ISO/IEC 27001 certified
21
22. Delivering success through IT Managed Services
1. Understanding the customer journey
Business issues Consultancy IT solutions X-as-a service
• Cost control • Building a joint • Selecting the right • In conjunction
• Speed to market understanding solution with in-house IT
• Risk management
• IT optimisation
2. Selecting the right delivery model
XaaS/Cloud
Traditional IT Managed services
services adoption
model, relying on adoption using
purchasing
internal third party IT
subscription
resources operations
services
22
23. Creating intelligent solutions
Expertise
• We bring together all the
components to form successful
integrated solutions.
• Industry focused experts experienced
and developing customer solutions.
• Professional services consultants
with experience of all the
leading technologies.
• Quality service management
underpinned by industry best practice
e.g. ITILv3, ISO.
• Keeping the customer in control by
providing end to end visibility
and management.
23
25. Bringing it all together
At Colt we bring it all together to
ensure:
• You get the end to end service level
assurance that your business needs.
• You stay in control of what you
manage and what we manage.
• Your business processes are as
secure as they need to be.
• Your business environment meets
external and regulatory requirements.
• You know what you are paying for
and your charges reflect your
changing needs.
• Access to the local experts who know
how to bring these elements together
for your business.
25
26. A shared journey
“The illiterate of the 21st century will not be those who cannot read
and write, but those who can’t learn, unlearn and re-learn”
- Alvin Toffler (futurologist)
• Changing business models bring changing IT priorities and approaches
• Colt knows that change is constant and works with customers to help them
find the right solutions for their business
• Matching business needs to technology solutions
• An information delivery platform which is a powerful resource for our
customers
26
28. Why work with Colt?
• The leading information delivery
platform for European business.
• Customers can depend on Colt
for an innovative approach.
• Exclusively focused on the needs
of European businesses.
• Environmentally and socially
responsibility.
• Delivering an outstanding
customer experience is standard.
28
29. Making a business impact
• Reducing capital expenditure • Contributing to environmental and
energy goals
• Making assets work harder
• Bringing your new services to market, • Doing more with less
faster • Bringing on the right services when
you need them
• Keeping you in control
• Innovative approach to resolving
customer issues
29
