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Developing Capabilities

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Presentation made by Stephen Byrne from StepTwo Designs on developing KM capabilities at the 2011 actKM Conference in Melbourne.

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Developing capabilities ActKM 2011 Stephen Byrne, Senior consultant Step Two Designs
Agenda ,[object Object],[object Object],[object Object],[object Object]
Follow up
Formative career disciplines ,[object Object],[object Object],[object Object],[object Object]
The context
Client environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Methodology ,[object Object],[object Object],[object Object],[object Object]
The headache
At first glance… ,[object Object],[object Object],[object Object],[object Object],[object Object]
Looking more closley… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Executive headaches ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Solving the headache
Needed a model to … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Introducing a capability framework ,[object Object],[object Object]
Why is it useful? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Where does it come from? ,[object Object],[object Object],[object Object],[object Object]
Introducing the UCF … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
In practice
How do you use it … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Define the KM role … ,[object Object],[object Object],[object Object],[object Object],[object Object]
Sort the cards … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The results
Capability matrix – KM role
Client outcomes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Additional resources ,[object Object],[object Object],[object Object]
 

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Developing Capabilities

Hinweis der Redaktion

  1. Information Architecture Essentials Sydney, April 2008