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TENANT
                                                                                           RIGHTS
    Some landlords prefer oral agreements, but it is         from other tenants’ wrongful behavior. Of course,
    more common for them to require your signature           you may not disturb other tenants either. Except
    on a written lease. Be sure to read the lease care-      under certain circumstances and subject to certain
    fully before you sign it. If you want to change a part   conditions, a landlord may not interrupt utilities to
    of the lease, discuss it with the landlord. If the       a tenant unless the interruption results from bona
    landlord agrees, the two of you should decide how        fide repairs, construction or emergency.
    you want to word the change and then write it into
    the agreement. Both you and the landlord should          YOUR RIGHT TO
    then initial the change. For example, many stan-         HEALTH & SAFETY
    dard leases prohibit pets, but your landlord may be      You have a right to demand that the landlord repair
    willing to accept a pet if you put down extra money      any condition that materially affects your health
    as security.                                             and safety. Under Texas law, by renting you the
                                                             property, the landlord guarantees that the unit will
LANDLORD-TENANT                                              be a fit place to live. Under certain conditions, you
disputes are common and can become very emo-                 and the landlord may have a written agreement
tional. You should know your legal rights and obliga-        that you will make needed repairs.
tions. The relationship between Texas landlords and
their tenants is governed by several statutes, partic-       The landlord does not have a duty to pay for or
ularly Chapter 92 of the Texas Property Code, and by         make repairs if you or your guests cause an unsafe
various court rulings. However, the most important           or unhealthy condition through negligence, care-
source of information about your relationship with           lessness, abuse or accident—unless the condition
your landlord is your rental agreement, whether it           resulted from “normal wear and tear.” Also, the
is written or oral.                                          landlord must provide smoke detectors. You may
                                                             not waive that provision, and you may not discon-
                                                             nect or disable the smoke detector.
    YOUR RIGHT TO
    PEACE AND QUIET                                          YOUR RIGHT TO SECURITY
    Your rights as a tenant include the right to “quiet      Although there are some specific exceptions,
    enjoyment” as it is called in the law. This means        under Texas law a dwelling must be equipped with
    the landlord cannot evict you without cause or           security devices such as window latches, keyed
    otherwise disturb your right to live in peace and        dead bolts on exterior doors, sliding door pin
    quiet. If other tenants in your building are disturb-    locks, sliding door handle latches or sliding door
    ing you, you should complain to the landlord. The        security bars and door viewers. These devices
    landlord has a duty to see that you are protected        must be installed at the landlord’s expense. If such
devices are missing or are defective, you have the right to       not materially affect your health and safety. If you try this
request their installation or repair.                             method, the landlord may file suit against you.

IF YOU HAVE PROBLEMS...                                           RECOVERING YOUR DEPOSIT
If the landlord won’t make repairs needed to protect your         Most landlords require you to pay a security deposit
health, safety or security and you follow the procedures          to cover any repairs needed when you move out or to
required by law, you may be entitled to:                          cover your failure to pay the last month’s rent. By law,
• End the lease;                                                  landlords cannot refuse to return the deposit without a valid
• Have the problem repaired and deduct the cost of the            reason.
  repair from the rent or
• File suit to force the landlord to make the repairs.            DEDUCTIONS FOR DAMAGES
                                                                  Under Texas law, you must give the landlord a forwarding
You MUST Follow These Steps:                                      address and the landlord must return the deposit—less
1. Send the landlord a dated letter by certified mail, return-    any amount deducted for damages—within 30 days. If the
   receipt requested, or by registered mail, outlining            landlord withholds part or all of your deposit, he or she
   the needed repairs. You may also deliver the letter in         must give you an itemized list of deductions with a descrip-
   person. Keep a copy of the letter. Be sure that your rent      tion of the damages.
   is current when the notice is received.
2. Your landlord should make a diligent effort to repair the      NORMAL WEAR AND TEAR
   problem within a reasonable time after receipt of the          The landlord may not charge you for normal wear and tear
   notice. The law presumes seven days to be a reasonable         on the premises and may only charge for actual damage.
   time, but the landlord can rebut this presumption. If the      For example, if the carpet simply becomes more worn
   landlord has not made a diligent effort to complete the        because you and your guests walked on it for a year, the
   repair within seven days and you did not have the first        landlord may not charge you for a new carpet. If your water
   notice letter delivered to your landlord via certified mail,   bed leaks and the carpet becomes mildewed as a result,
   return receipt requested, or via registered mail, send a       you may be charged.
   second notice letter regarding the needed repairs.
3. If the landlord still has not made diligent efforts to
   repair the problem within a reasonable time after
                                                                  ADVANCE NOTICE REQUIREMENTS
                                                                  You should check your rental agreement to see if it requires
   receipt of the notice letter sent by certified mail, return
                                                                  you to give the landlord advance notice that you are
   receipt requested, or by registered mail, you may be
                                                                  moving. Many leases require 30 days notice as a condition
   entitled to terminate the lease, repair the problem and
                                                                  of returning your deposit. Also, you may be required to give
   deduct the cost from your rent or get a court to order
                                                                  notice to end your lease.
   that the repairs be made. You should consult with an
   attorney before taking any of these actions.
                                                                  If you give your landlord your new address in writing and
                                                                  you do not receive your deposit or an explanation within 30
Under Texas law, it is illegal for a landlord to retaliate
                                                                  days of your departure, contact the landlord. If you cannot
against you for complaining in good faith about necessary
                                                                  resolve the problem satisfactorily, call your lawyer. Also
repairs for a period of six months from the date you made
                                                                  contact the Better Business Bureau or your local tenant’s
such a complaint. Of course, you can always be evicted if
                                                                  council about potential dispute resolution services. You can
you fail to pay your rent on time, threaten the safety of the
                                                                  contact our office to file a complaint.
landlord or intentionally damage the property. You do not
have a right to withhold rent because the landlord fails
to make repairs when the condition needing repair does




 A    P U B L I C A T I O N             O F     T H E      A T T O R N E Y         G E N E R A L         O F     T E X A S
ADDITIONAL TENANT’S
     RIGHTS INFORMATION
     If you would like to learn more about tenant’s rights,
     the Public Information Department of the State Bar
     of Texas publishes a pamphlet containing a more
     detailed description of Texas law and tenant’s
     rights. To obtain this pamphlet, you can contact
     the State Bar of Texas at (800) 204-2222 ext. 1800
     (in Austin, call 427-1800) or by email at pamphlets@
     texasbar.com.


     CONTACT INFORMATION
     BY US MAIL
     Office of the Attorney General
     Consumer Protection Division/010
     P. O. Box 12548
     Austin, Texas 78711-2548

     ON THE INTERNET
     Web site: www.oag.state.tx.us

     BY TELEPHONE
     Main agency switchboard
     (512) 463-2100
     Consumer Protection Division
     (800)621-0508
     or Regional Offices
     Austin.....................(512) 463-2070
     Dallas.....................(214) 969-5310
     El Paso...................(915) 834-5800
     Houston.................(713) 223-5886
     Lubbock.................(806) 747-5238
     McAllen..................(956) 682-4547
     San Antonio..........(210) 225-4191

     PUBLIC INFORMATION & ASSISTANCE
     (512) 463-2007
     (800) 252-8011




                                                                                                   REV 01/08


A   P U B L I C A T I O N                  O F   T H E   A T T O R N E Y   G E N E R A L   O F   T E X A S

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Tenant rights

  • 1. TENANT RIGHTS Some landlords prefer oral agreements, but it is from other tenants’ wrongful behavior. Of course, more common for them to require your signature you may not disturb other tenants either. Except on a written lease. Be sure to read the lease care- under certain circumstances and subject to certain fully before you sign it. If you want to change a part conditions, a landlord may not interrupt utilities to of the lease, discuss it with the landlord. If the a tenant unless the interruption results from bona landlord agrees, the two of you should decide how fide repairs, construction or emergency. you want to word the change and then write it into the agreement. Both you and the landlord should YOUR RIGHT TO then initial the change. For example, many stan- HEALTH & SAFETY dard leases prohibit pets, but your landlord may be You have a right to demand that the landlord repair willing to accept a pet if you put down extra money any condition that materially affects your health as security. and safety. Under Texas law, by renting you the property, the landlord guarantees that the unit will LANDLORD-TENANT be a fit place to live. Under certain conditions, you disputes are common and can become very emo- and the landlord may have a written agreement tional. You should know your legal rights and obliga- that you will make needed repairs. tions. The relationship between Texas landlords and their tenants is governed by several statutes, partic- The landlord does not have a duty to pay for or ularly Chapter 92 of the Texas Property Code, and by make repairs if you or your guests cause an unsafe various court rulings. However, the most important or unhealthy condition through negligence, care- source of information about your relationship with lessness, abuse or accident—unless the condition your landlord is your rental agreement, whether it resulted from “normal wear and tear.” Also, the is written or oral. landlord must provide smoke detectors. You may not waive that provision, and you may not discon- nect or disable the smoke detector. YOUR RIGHT TO PEACE AND QUIET YOUR RIGHT TO SECURITY Your rights as a tenant include the right to “quiet Although there are some specific exceptions, enjoyment” as it is called in the law. This means under Texas law a dwelling must be equipped with the landlord cannot evict you without cause or security devices such as window latches, keyed otherwise disturb your right to live in peace and dead bolts on exterior doors, sliding door pin quiet. If other tenants in your building are disturb- locks, sliding door handle latches or sliding door ing you, you should complain to the landlord. The security bars and door viewers. These devices landlord has a duty to see that you are protected must be installed at the landlord’s expense. If such
  • 2. devices are missing or are defective, you have the right to not materially affect your health and safety. If you try this request their installation or repair. method, the landlord may file suit against you. IF YOU HAVE PROBLEMS... RECOVERING YOUR DEPOSIT If the landlord won’t make repairs needed to protect your Most landlords require you to pay a security deposit health, safety or security and you follow the procedures to cover any repairs needed when you move out or to required by law, you may be entitled to: cover your failure to pay the last month’s rent. By law, • End the lease; landlords cannot refuse to return the deposit without a valid • Have the problem repaired and deduct the cost of the reason. repair from the rent or • File suit to force the landlord to make the repairs. DEDUCTIONS FOR DAMAGES Under Texas law, you must give the landlord a forwarding You MUST Follow These Steps: address and the landlord must return the deposit—less 1. Send the landlord a dated letter by certified mail, return- any amount deducted for damages—within 30 days. If the receipt requested, or by registered mail, outlining landlord withholds part or all of your deposit, he or she the needed repairs. You may also deliver the letter in must give you an itemized list of deductions with a descrip- person. Keep a copy of the letter. Be sure that your rent tion of the damages. is current when the notice is received. 2. Your landlord should make a diligent effort to repair the NORMAL WEAR AND TEAR problem within a reasonable time after receipt of the The landlord may not charge you for normal wear and tear notice. The law presumes seven days to be a reasonable on the premises and may only charge for actual damage. time, but the landlord can rebut this presumption. If the For example, if the carpet simply becomes more worn landlord has not made a diligent effort to complete the because you and your guests walked on it for a year, the repair within seven days and you did not have the first landlord may not charge you for a new carpet. If your water notice letter delivered to your landlord via certified mail, bed leaks and the carpet becomes mildewed as a result, return receipt requested, or via registered mail, send a you may be charged. second notice letter regarding the needed repairs. 3. If the landlord still has not made diligent efforts to repair the problem within a reasonable time after ADVANCE NOTICE REQUIREMENTS You should check your rental agreement to see if it requires receipt of the notice letter sent by certified mail, return you to give the landlord advance notice that you are receipt requested, or by registered mail, you may be moving. Many leases require 30 days notice as a condition entitled to terminate the lease, repair the problem and of returning your deposit. Also, you may be required to give deduct the cost from your rent or get a court to order notice to end your lease. that the repairs be made. You should consult with an attorney before taking any of these actions. If you give your landlord your new address in writing and you do not receive your deposit or an explanation within 30 Under Texas law, it is illegal for a landlord to retaliate days of your departure, contact the landlord. If you cannot against you for complaining in good faith about necessary resolve the problem satisfactorily, call your lawyer. Also repairs for a period of six months from the date you made contact the Better Business Bureau or your local tenant’s such a complaint. Of course, you can always be evicted if council about potential dispute resolution services. You can you fail to pay your rent on time, threaten the safety of the contact our office to file a complaint. landlord or intentionally damage the property. You do not have a right to withhold rent because the landlord fails to make repairs when the condition needing repair does A P U B L I C A T I O N O F T H E A T T O R N E Y G E N E R A L O F T E X A S
  • 3. ADDITIONAL TENANT’S RIGHTS INFORMATION If you would like to learn more about tenant’s rights, the Public Information Department of the State Bar of Texas publishes a pamphlet containing a more detailed description of Texas law and tenant’s rights. To obtain this pamphlet, you can contact the State Bar of Texas at (800) 204-2222 ext. 1800 (in Austin, call 427-1800) or by email at pamphlets@ texasbar.com. CONTACT INFORMATION BY US MAIL Office of the Attorney General Consumer Protection Division/010 P. O. Box 12548 Austin, Texas 78711-2548 ON THE INTERNET Web site: www.oag.state.tx.us BY TELEPHONE Main agency switchboard (512) 463-2100 Consumer Protection Division (800)621-0508 or Regional Offices Austin.....................(512) 463-2070 Dallas.....................(214) 969-5310 El Paso...................(915) 834-5800 Houston.................(713) 223-5886 Lubbock.................(806) 747-5238 McAllen..................(956) 682-4547 San Antonio..........(210) 225-4191 PUBLIC INFORMATION & ASSISTANCE (512) 463-2007 (800) 252-8011 REV 01/08 A P U B L I C A T I O N O F T H E A T T O R N E Y G E N E R A L O F T E X A S