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International Marketing



      Dr. A. Kaul
Syllabus
1. Financial Transactions
   Between exporter & importer, open account
   D/P,D/A, letter of credit ,etc. – exchange
   control regulations regarding export and
   foreign exchange expenditure on export
   promotion, pre-shipment and post-shipment
   finance from banks – policies of ECGC

Dr. A.             Take Notes
Kaul
Syllabus
                                              Syllabus



2. Decision and Need to Enter into International
   Market
   International marketing organization problems –
   international marketing environment –
   institutions in world economy, GATT/UNCTAD –
   trade groups in different countries – legal
   environment of international marketing –
   political environment – cultural environment –
   economic environment – India’s trade relations
   with other countries – government assistance
   for export
Dr. A.               Take Notes
Kaul
Syllabus
                                                Syllabus



3. International Marketing Intelligence and Task
   Appraising opportunities and risks – product
   planning and development – managing channels
   of distribution, foreign market channels & global
   logistics – study of U.S.A., Canada, Latin
   America, Middle East, Africa, South East Asia,
   and Europe for export potential – marketing
   research and export promotion – international
   marketing operations and communications –
   export pricing and costing – case studies
Dr. A.                Take Notes
Kaul
Syllabus
                                              Syllabus



4. Export Procedures and Documentation
   Registration with various agencies – compulsory
   quality control and pre-shipment with
   inspection – processing export orders – export
   production and packing – procedure for claim of
   central excise duty on export goods – customs
   and shipment procedure – duty drawback –
   procedures to claim REP license and cash
   assistance – export houses, etc.
Dr. A.               Take Notes
Kaul
Reference Texts
1.   International Marketing – Onkvisit and Shaw
2.   International Marketing – Keegan
3.   International Marketing – Cotera
4.   International Marketing - Bhattacharya




Dr. A.                Take Notes
Kaul
Financial Transactions                11



• The international market is generally very
  competitive and sensitive, and the credit
  facilities made available to the buyers are one
  of the important determinants of export
  business




Dr. A.
Kaul
11




• The extent to which credit must be extended
  to the importer depends on the sale terms

• If the exporter gets cash in advance, there is
  no issue of financing;
  but this is not common


Dr. A.
Kaul
11




• It, therefore, becomes necessary to make
  institutional credit available to the export
  sector to
  meet pre-shipment and post-shipment
  financial requirements
• Such credit facilities will enable the exporter
  to extend reasonable credit facilities to
  foreign buyers
Dr. A.
Kaul
11


            Payment Terms
• Involves export financing methods and
  process
     1. Cash in Advance
     2. Open Account
     3. Consignment Sale
     4. Document Against Payment – D/P
     5. Document on Acceptance – D/A
     6. Letter of Credit
Dr. A.
Kaul
11

                                            Payment
                                             Payment
                                             Terms
                                              Terms



1. Cash in Advance
     Most Advantages for Seller
     With Order or Before Shipment
     Draft, Check, Electronic Transfer

         Seldom Acceptable to Buyer
         Insisted when Customized Manufacture, to
         order, and specifications of the buyers
Dr. A.
Kaul
11

                                             Payment
                                              Payment
                                              Terms
                                               Terms



     Necessary when Buyer is Unknown to
           Seller
     Buyer’s Creditworthiness is Doubtful
     Seller’s Monopoly Exists
     Sellers Market Condition Exists
• Fortunately, the International Market is
  Inherently very Competitive
Dr. A.
Kaul
11

                                                Payment
                                                 Payment
                                                 Terms
                                                  Terms


2. Open Account
     Exporter Ships Goods with no Financial
            Documents
     Only Commercial Invoice
     Seller Carries Financial Risk

         Restricted to Intra-Company Transactions
         Seller and Buyer have Established
                Relationship
Dr. A.
Kaul
11

                                             Payment
                                              Payment
                                              Terms
                                               Terms



• Indian exporters are allowed to sell on the
  Open Account basis only with special
  permission from the Reserve Bank of India

• This permission is given only to foreign
  companies operating in India


Dr. A.
Kaul
11

                                           Payment
                                            Payment
                                            Terms
                                             Terms



3. Consignment Sale
     Exporter consigns to Agent or Rep in the
          foreign market
     Agent of Rep arranges Sale and Pays the
          Exporter
     Exporter retains the Title until the Sale


Dr. A.
Kaul
11

                                          Payment
                                           Payment
                                           Terms
                                            Terms



     No Bill of Exchange is Involved
     Seller Exposed to Default Risk
     Exchange Risk exists if Consignee is
           Inefficient or Dishonest
• An Indian exporter selling goods on
  consignment basis must furnish a declaration
  regarding the full export value of the goods
Dr. A.
Kaul
11

                                             Payment
                                              Payment
                                              Terms
                                               Terms



     4. Document Against Payment – D/P
          Same as Cash Against Documents – C.A.D.
          Exporter Ships Goods to Foreign Buyer
          Documents giving Title handed over
                through Bank only on Payment
          Until Payment Ownership of Goods
                remains with Seller
     Dr. A.
     Kaul
Dr. A.
11

                                                Payment
                                                 Payment
                                                 Terms
                                                  Terms



         Exporter can obtain Finance from the
              Bank against the D/P Bill

• If the bank is satisfied, it may finance the
  exporter by purchasing the D/P Bill, usually on
  a ‘with recourse’ basis
• In the event of non-payment by the buyer, the
  bank has recourse to the drawer
Dr. A.
Kaul
11

                                           Payment
                                            Payment
                                            Terms
                                             Terms



5. Documents on Acceptance
     Buyer Accepts the Bill of Exchange by
          Signing it
     Documents and Title to the Goods are
          handed over by the Bank
     Exporter extends 30, 60, 90 days credit to
          the Importer
Dr. A.
Kaul
11

                                            Payment
                                             Payment
                                             Terms
                                              Terms



• Bank may extend finance to Exporter by
  purchasing the D/A Bill ‘with recourse’

• The exporter relies on the honesty and
  creditworthiness of the buyer, and the D/A is
  extended only to parties with integrity,
  financial stability, and reputation

Dr. A.
Kaul
11

                                            Payment
                                             Payment
                                             Terms
                                              Terms



6. Letter of Credit
     Letter of Credit is used most often Globally
     Importer arranges L/C with a Bank
     Document gives Bank Guarantee
     Draft is Drawn on Importer’s Bank
     Bank will Honor the Draft when
           submitted by Exporter
Dr. A.
Kaul
11

                                               Payment
                                                Payment
                                                Terms
                                                 Terms



         L/C Eliminates Risk for Exporter
         Exporter must fulfill obligation of
              Shipment

• Immediately after shipment of the goods the
  exporter can present the Bill of Exchange
  and other documents specified in the L/C to
  obtain payment through exporters own Bank
Dr. A.
Kaul
11

                                               Payment
                                                Payment
                                                Terms
                                                 Terms


•    There are different types of Letters of Credit
       Clean L/C – no attached documents
       Documentary L/C – additional documents
       Assignable Credit – transferable
       Non-Assignable Credit – non-transferable
       Cash Credit – payment in cash
       Acceptance Credit – bank merely ‘accepts’,
             exporter then sells draft to bank
Dr. A.
Kaul
11

                                                Payment
                                                 Payment
                                                 Terms
                                                  Terms



         Revocable Credit – can be cancelled
         Irrevocable Credit – cannot be revoked
         Confirmed Credit – a bank in exporter’s
               country confirms the L/C
         Back-to-Back Credit – original L/C used for
               secondary credit
         Revolving Credit – for similar transactions
         Red Clause Credit – predetermined advance
Dr. A.
Kaul
11

         Irrevocable Letter of Credit    Payment
                                          Payment
                                          Terms
                                           Terms



• It is generally used in international
  transactions
• It cannot be revoked, amended, or modified
  by the issuing bank without express consent
  of all the parties
• Is a definite undertaking provided shipment
  terms and conditions are complied with

Dr. A.
Kaul
11

                 Example –
         Irrevocable Letter of Credit
• US Buyer, Indian Seller
• Indian Exporter requests US Importer to
  arrange for an Irrevocable Letter of Credit
• US Importer applies to own bank in the US to
  issue an L/C
• In the application the US Importer will indicate
  the terms of the sale and the documents to
  accompany
Dr. A.
Kaul
11
                                              Example
                                               Example
                                            -Irrevocable
                                             -Irrevocable
                                          Letter of Credit
                                           Letter of Credit


• If the US Bank is prepared to issue the L/C, the
  US Importer will sign the L/C Contract
  agreeing to reimburse the bank

• The US Bank will now notify the Indian
  Exporter’s bank in India, mentioned in the L/C,
  and to confirm the L/C to the Indian Exporter

Dr. A.
Kaul
11
                                            Example
                                             Example
                                          -Irrevocable
                                           -Irrevocable
                                        Letter of Credit
                                         Letter of Credit


• The notifying Indian Bank will now confirm to
  the Indian Exporter that an irrecoverable L/C
  has been arranged, and will describe the
  terms under which the shipment must be
  made before the Indian Exporter’s payment
  draft will be honored


Dr. A.
Kaul
11
                                            Example
                                             Example
                                          -Irrevocable
                                           -Irrevocable
                                        Letter of Credit
                                         Letter of Credit


• This makes the contract binding on both the
  issuing US Bank and the confirming Indian
  Bank
• The Indian Exporter will now ship the goods to
  the US Buyer, and draw a time draft on the
  issuing US Bank with documents, and present
  it to the confirming Indian Bank
• The Indian Seller may sell the draft and
  documents to the confirming Indian Bank
Dr. A.
Kaul
11
                                              Example
                                               Example
                                            -Irrevocable
                                             -Irrevocable
                                          Letter of Credit
                                           Letter of Credit


• The confirming Indian Bank will send the draft
  and documents to its own corresponding bank in
  the US, which will present it to the issuing or
  drawer US Bank, of the US Buyer, for acceptance
• The accepting/issuing US Bank will deliver the
  draft and documents to the US Importer/Buyer,
  with a Trust Receipt, an instrument under which
  the bank retains title to the merchandize
Dr. A.
Kaul
11
                                          Example
                                           Example
                                        -Irrevocable
                                         -Irrevocable
                                      Letter of Credit
                                       Letter of Credit


• The US Importer/Buyer is expected to make
  full payment when the draft matures




Dr. A.
Kaul
11

         Institutional Finance for
                  Exports
• Exporter’s Pre-Shipment Financing Requirements
     Purchase of Raw Materials and
           Components
     Processing
     Packaging
     Packing
     Marking
     Transactions
     Warehousing
Dr. A.
Kaul
11
                                       Institutional
                                        Institutional
                                        Finance for
                                         Finance for
                                          Exports
                                           Exports


• Exporter’s Post-shipment Financing
  Requirements
     To cover period between the shipment of
     the goods and the receipt of payment




Dr. A.
Kaul
11


          Pre-Shipment Credit
• Pre-shipment finance, also known as packing
  credit, refers to the credit extended to the
  exporter prior to the shipment of goods
• To met working-capital requirements
• Is short-term finance
• Also advanced against export incentives


Dr. A.
Kaul
11
                                          Pre-
                                           Pre-
                                       Shipment
                                        Shipment
                                         Credit
                                          Credit


• Providers
     Indian and foreign commercial banks
  which are members of the Foreign Exchange
  Dealers’ Association




Dr. A.
Kaul
11
                                               Pre-
                                                Pre-
                                            Shipment
                                             Shipment
                                              Credit
                                               Credit


• Advances by Commercial Banks are governed
  by the Packing Credit Scheme of the Reserve
  Bank of India
• The Features are:
      The loan is advanced only on receipt of an
            export order
      The exporter should deliver either a L/C or
      a confirmed export order
Dr. A.
Kaul
11

                                              Features
                                               Features



         Advances must be repaid from the
               proceeds of the relative export bill
         Packing credits are eligible for interest
               subsidy
         Available against incentives
         Concessional rates of interest
         Sub-supplier must submit documents from
Dr. A.         Export House/Merchant Exporter
Kaul
11


        Post-Shipment Finance
• Supplier’s Credit
       Credit extended to Overseas Buyer to pay
             for goods imported from Exporter
       Generally, advanced for capital goods
• Line of Credit
       Extended to a financial institution in the
       buyer’s country when a number of buyers
Dr. A.
       are involved
Kaul
11
                                             Post-
                                              Post-
                                           Shipment
                                            Shipment
                                             Credit
                                              Credit


• Short-term Finance
       Provided by commercial banks under L/C,
       by purchasing D/P and D/A bills, against
       export bills, export incentives, etc.
Medium and Long-Term Finance
       By commercial banks
       Industrial Development Bank of India
Dr. A.
            (IDBI), but now Exim Bank
Kaul
11


                   Finance
• The export-import (EXIM) bank, commercial
  banks, and certain financial institutions like
  specified cooperative banks provide
  pre-shipment and
  post-shipment finance
  to exporters


Dr. A.
Kaul
11

                                                   Finance
                                                    Finance



• Some of these institutions also provide
  suppliers’ credit, including line of credit to
  promote exports

• Export credits generally carry concessional
  interest rates


Dr. A.
Kaul
11


                  Exim Bank
• The Export-Import Bank of India was set-up in
  1982, for the purpose of financing, facilitating
  and promoting foreign trade in India, and
  is the principal financial institution in the
  country for
  coordinating working of institutions engaged
  in financing exports and imports

Dr. A.
Kaul
11

                                             Exim
                                              Exim
                                             Bank
                                              Bank



• It is fully owned by the Government of India
• Managed by a Board of Directors – from
  government, financial institutions, banks, and
  business community
• Finance Operations – cover projects, trade,
  and foreign investments
• It is supported by Planning and Co-ordination
  Groups
Dr. A.
Kaul
11


         Objectives and Functions              Exim
                                                Exim
                                               Bank
                                                Bank



1. Grants loans and advances in India – solely or
   jointly with commercial banks
2. Grants lines of credit in foreign countries – to
   governments, financial institutions,
   organizations
3. Handles transactions with mix – government
   credit and commercial credit

Dr. A.
Kaul
11

                                                Exim
                                                 Exim
                                                Bank
                                                 Bank



4. Purchases, discount, negotiate export bills
5. Sells or discounts export bills in international
   markets
6. Provides refinance facilities
7. Issues guarantees for imports
8. Confirms/endorses L/Cs

Dr. A.
Kaul
11

                                           Exim
                                            Exim
                                           Bank
                                            Bank



9. Buys or sells foreign exchange
10. Undertakes and finances research, surveys,
    market studies
11. Provides technical, administrative, and
    financial assistance
12. Provides funded and non-funded assistance
    for promotion of foreign trade
Dr. A.
Kaul
11


                 Strategy                 Exim
                                           Exim
                                          Bank
                                           Bank



• Three Aspects
    Provides Funds for Exports
    Information and Consulting
    Research and Analysis – market, industry




Dr. A.
Kaul
11

             Exchange Control
                Regulations
• The Export-Import Policy (Exim Policy) reflects
  the foreign trade policy of India

• Implemented under the framework of the
  Foreign Trade (Development and Regulation)
  Act (FTDR), 1992


Dr. A.
Kaul
11
                                           Exchange
                                            Exchange
             Other Regulations              Control
                                             Control
                                          Regulations
                                           Regulations


•   Indian Coffee Act, 1942
•   Tea Act, 1953
•   Antiques and Art Treasures Act, 1972
•   Foreign Exchange Regulation Act (FERA), 1973




Dr. A.
Kaul
11


         Export Development
• Government of India promotes exports

• Export development is important to the Firm
  and the Economy




Dr. A.
Kaul
11

                                        Export
                                         Export
                                     Development
                                      Development


• Benefits
     Economies-of-Scale
     Surplus Supply of Commodities
     Export-Led Growth
     Counter Domestic Recession
     Earn Foreign Exchange
     Reduce Trade Deficits
     Compete in the Global Market

Dr. A.
Kaul
11


           Government’s Role
• Establish and Sponsor Organizations
  Ministry of Commerce
  Autonomous Bodies:
     1. Commodity Boards
     2. Export Inspection Council
     3. Indian Institute of Foreign Trade
     4. Indian Institute of Packaging
Dr. A.
Kaul
11

                                             Government‘s
                                              Government‘s
                                                 Role
                                                  Role



         5. Export Promotion Councils
         6. Federation of Indian Export Organizations
         7. Indian Council of Arbitration
         8. Marine Products Export Development
                     Authority
         9. Agricultural and Processed Food Products
               Export Development Authority
         10. Indian Trade Promotion Organization
Dr. A.
Kaul
11

          India Trade Promotion
            Organization (ITPO)
• Functions
1.Develop and promote exports, imports, and
  upgrade technology through fairs in India and
  abroad
2.Compile and disseminate trade related
  information
3.Publicity
Dr. A.
Kaul
11
                                            India trade
                                             India trade
                                            Promotion
                                             Promotion
                                           Organization
                                           Organization


4. Organize visits of foreign buyers and traders
5. Foreign delegations
6. Assist Indian companies in trade
   development




Dr. A.
Kaul
11


                  Incentives
• Export incentives are a widely employed
  strategy of export promotion

• The objective is to increase the profitability of
  export business by encouraging exports



Dr. A.
Kaul
11

                                         Incentives
                                          Incentives



• Types:
     Duty Exemption/Drawback
     Income Tax Concession
     Cash Compensatory Support
     International Price Reimbursement
           Scheme
     Interest Subsidies
     Freight Subsidies
Dr. A.
Kaul
11


         Marketing Assistance
• Assisting with Marketing Surveys and
  Research
• Providing Marketing Information
• Organizing International Trade Fairs and
  Exhibitions
• Credit and Insurance Facilities


Dr. A.
Kaul
11

                                         Marketing
                                          Marketing
                                         Assistance
                                          Assistance



• Release of Foreign Exchange for Marketing
  Activities
• Assistance in Export Procedures
• Quality Control and Pre-Shipment Inspection
• Identifying Markets and Products with Export
  Potential
• Helping Buyer-Seller Interactions
Dr. A.
Kaul
11


            Foreign Exchange
• Foreign exchange is released for undertaking
  approved market development activities such
  as:
  participation in trade fairs and exhibitions,
  foreign travel for export promotion,
  advertising abroad, market research,
  procurement of samples and technical
  information
Dr. A.
Kaul
11


         Export Risk Insurance
• International Business involves different types
  of risks for which insurance coverage can be
  obtained from
      The Export Credit Guarantee Corporation
      (ECGC)



Dr. A.
Kaul
11

         Export Credit Guarantee
           Corporation (ECGC)
• The ECGC has policies objectives covering:
     Different political and commercial risks
            associated with export marketing
     Certain types of risks associated with
            foreign investments
     Risks due to exchange rate fluctuations
     Insurance coverage to banks against export
     credit

Dr. A.
Kaul
11


             Extent of Cover
• ECGC normally pays 90% of the losses on
  account of political or commercial risk

• No coverage if Payment is in Advance or by
  Irrevocable Letter of Credit



Dr. A.
Kaul
Dr. A.
Kaul
Decision and Need to Enter   22
           International Market




Dr. A.
Kaul
Decision and Need to Enter            22
           International Market
• International marketing is not the same thing
  as international trade
• Only a part of international trade flows
  represent international marketing
• There is an aspect of international marketing
  that is not captured by the international trade
  statistics

Dr. A.
Kaul
22

               Definition –
         International Marketing
• The marketing of goods and services across
  national frontiers, and
  the marketing operations of an organization
  that sells and/or produces within a given
  country when:
     1. the organization is part of, or associated
        with, an enterprise which also operates
        in other countries; and
Dr. A.
Kaul
22
                                              Definition ––
                                               Definition
                                             International
                                              International
                                               Marketing
                                                Marketing


         2. there is some degree of influence on or
            control of the organization’s marketing
            activities from outside the country in
            which it sells and/or produces




Dr. A.
Kaul
22
                                            Definition ––
                                             Definition
                  Definition               International
                                            International
                                             Marketing
                                              Marketing


• International marketing is simply an attitude
  of mind,
  the approach of a company with a truly global
  outlook,
  seeking its profit impartially around the world,
  ‘home’ market included,
  on a planned and systematic basis
Dr. A.
Kaul
22


                 Definition
• International marketing is the marketing
  function of multinational companies




Dr. A.
Kaul
22

              Need to Enter                Definition ––
                                            Definition
                                          International
                                           International
          International Markets             Marketing
                                             Marketing


• The Decision and Need to Enter may be due
  to:
      Pull Factor – attractiveness of the
            foreign market, profitability and
            growth
      Push Factor – lack of growth in domestic
            markets, mature PLC of major
            products, international competition
Dr. A.
Kaul
22

              Reasons for Going
                International
•   Profit
•   Growth Opportunities
•   Domestic Market Constraints
•   Competition
•   Government Policies and Regulations



Dr. A.
Kaul
22
                         Reasons for
                          Reasons for
                            Going
                             Going
                        International
                         International


•   Monopoly Power
•   Spin-Off Benefits
•   Strategic Vision
•   Globalization




Dr. A.
Kaul
22
                                          Reasons for
                                           Reasons for
                                             Going
                                              Going
                                         International
                                          International


• Profit
     Increase Sales
     Reduce Costs – cheap labor, free trade
           agreements
     Increase Profit Margins
• Growth Opportunities
     Short-Term Growth – developed markets
     Base in Foreign Market – US, Singapore
     Future Growth Potential – emerging markets
Dr. A.
Kaul
22
                                           Reasons for
                                            Reasons for
                                              Going
                                               Going
                                          International
                                           International


• Domestic Market Constraints
     Matured PLC Portfolio – for major
  products
     Insufficient Economies of Scale – stable
           market share in domestic market
     Recession in Domestic Market – reduce
           economic risk, HMT
Dr. A.
Kaul
22
                                         Reasons for
                                          Reasons for
                                            Going
                                             Going
                                        International
                                         International


• Competition
    Economic Liberalization – reduction in
          domestic protection and trade
          barriers
    Counter International Competition –
          change in business strategy, IBM
          against Fujitsu, Hitachi


Dr. A.
Kaul
22
                                         Reasons for
                                          Reasons for
                                            Going
                                             Going
                                        International
                                         International


• Government Policies and Regulations
     Export Promotion Policies - incentives
     Foreign Direct Investment Policies –
          restrictions eliminated
     Environmental Regulations – may be less
          stringent
     Trade Agreements – EU, NAFTA, SAARC
Dr. A.
Kaul
22
                                         Reasons for
                                          Reasons for
                                            Going
                                             Going
                                        International
                                         International


• Monopoly Power
    Patents – pharmaceuticals
    Technology Advantage – VCR, Panasonic
    High Market Share – few competitors
    Product Differentiation – color TV, Sony
    Raw Material Resources - tea

Dr. A.
Kaul
22
                                         Reasons for
                                          Reasons for
                                            Going
                                             Going
                                        International
                                         International


• Spin-Off Benefits
     Branding – build identity and image
     Foreign Exchange – easier imports
     Government Incentives – export incentives
     Product Development – product
           improvements
     New Products/Technologies – foreign R&D
Dr. A.
Kaul
22
                                          Reasons for
                                           Reasons for
                                             Going
                                              Going
                                         International
                                          International


• Strategic Vision
      Future Grow – long-range plan
      Retain Competitive Edge – survival
      To Diversify – acquire new businesses
      Reduce Economic Risk – build a business
           portfolio

Dr. A.
Kaul
22
                                         Reasons for
                                          Reasons for
                                            Going
                                             Going
                                        International
                                         International


• Globalization
     Global Corporation – become one
     Resource Globally – materials,
           components, manufacturing,
           advertising, financing, management
     Changing Business Environment – stay
                ahead
Dr. A.
Kaul
22

           International Marketing
                  Decisions
•   International Business Decision
•   Market Selection Decision
•   Entry and Operating Decisions
•   Marketing-Mix Decisions
•   International Organization Decision



Dr. A.
Kaul
22
                                         International
                                          International
                                           Marketing
                                            Marketing
                                           Decisions
                                            Decisions


• International Business Decision
      Current and Future Opportunities
      Current Domestic Opportunities
      Firm Resources
           Skill Base, Experience,
           Production, Marketing,
           Finances
Dr. A.
Kaul
22
                                         International
                                          International
                                           Marketing
                                            Marketing
                                           Decisions
                                            Decisions


• Market Selection Decision
     Analysis of International Markets
     Analysis of Marketing Environments
• Entry and Operating Decisions
     Export, Licensing, Franchising,
     Distribution, Contract, Manufacturing,
     Joint Venture, Acquisition, Merger
Dr. A.
Kaul
22
                                           International
                                            International
                                             Marketing
                                              Marketing
                                             Decisions
                                              Decisions


• Marketing-Mix Decisions
      Uncontrollable Factors
      Controllable Factors
            Product, Price, Promotion, Place
• International Organization Decision
      Export Department, Foreign Marketing
      Division, Manufacturing Subsidiary,
      International Division, Global Organization
Dr. A.
Kaul
22

                    International Marketing
                           Decisions
 Company Objectives
  Company Objectives                                   Company Resources
                                                        Company Resources
                          International Marketing
                           International Marketing
   Market Potential               Decision
                                   Decision            Environmental Factors
   Market Potential                                     Environmental Factors

                             Market Selection
                             Market Selection
                                Decision
                                 Decision

                            Entry and Operating
                             Entry and Operating
                                 Decisions
                                  Decisions

         Product
          Product             Marketing-Mix
                              Marketing-Mix                    Price
                                                                Price
                                Decisions
                                 Decisions
          Place
           Place                                            Promotion
                                                             Promotion
                         International Organization
                          International Organization
                                  Decision
                                   Decision
Dr. A.
Kaul
22

         Problems in International
                Marketing
• Special Problems due to Differences
1.Political and Legal – complex, regional within
2.Cultural – significant compared to domestic
3.Economic – free or freer market economy
4.Currency – exchange rate fluctuations,
      monetary policy
5.Language – can be managed easily

Dr. A.
Kaul
22
                                            Problems in
                                             Problems in
                                           International
                                            International
                                             marketing
                                              marketing


6. Infrastructure – developed, developing
7. Marketing – advertising media
8. Trade Policies – restrictions, import controls
9. Logistics – transportation, insurance
10.Trade Practices – customs clearance, duty



Dr. A.
Kaul
22

            Changed Company
               Orientation
• Reflect company goals and philosophy
• Lead to different management strategies and
  planning procedures for international operations
• Orientation
      Ethnocentric – domestic
      Polycentric – foreign
      Regiocentric – regional
      Geocentric - world
Dr. A.
Kaul
22


         Internationalization Stages
               Domestic Company
                Domestic Company
               Exporting, Licensing, Franchising
                Exporting, Licensing, Franchising   Ethnocentric
                                                     Ethnocentric

                    International Company
                     International Company
               Extending marketing-mix to
                Extending marketing-mix to
                  foreign markets
                   foreign markets                  Polycentric
                                                     Polycentric
               Creating international division
                Creating international division

                   Multinational Company
                    Multinational Company
               Unique strategy in each country
                Unique strategy in each country     Regiocentric
                                                     Regiocentric
               Creating regional subsidiaries
                Creating regional subsidiaries

                    Global/Transnational
                     Global/Transnational
                          Company
                           Company
               Global sourcing, development,
                Global sourcing, development,       Geocentric
                                                     Geocentric
Dr. A.           production, marketing
                  production, marketing
Kaul
22


              Driving Forces
• Liberalization and Privatization
     Under National Policy
     Under WTO Agreements
     Global Mergers and Acquisitions
     Foreign Direct Investments (FDIs)
• Multinational Corporations (MNCs)
     Growing Number and Networks
Dr. A.
Kaul
22

                                  Driving
                                   Driving
                                  Forces
                                   Forces


• Technology
     Advances – new products
     Economies of Scale –better
     Break-Even – lower
• Transportation
     Faster
     Lower Costs
     Safer
Dr. A.
Kaul
22

                                          Driving
                                           Driving
                                          Forces
                                           Forces


• Communications
     Wireless
     Satellite
     Internet
• IT
     Applications – commercial packages
     Control and Display – processes
     Processing – seed, accuracy,
Dr. A.
Kaul
22

                                   Driving
                                    Driving
                                   Forces
                                    Forces


• Product Development Costs
     Quick Payback
• Product and Process Quality
     Driving Demand and Supply
• Consumer Aspirations
     Improved Standard of Living
• Competition
     Increasing Rapidly
Dr. A.
Kaul
22

                                           Driving
                                            Driving
                                           Forces
                                            Forces



• Economic Trends
     Free markets
     Emerging Markets – China, India, Brazil
• Regional Integration
     European Union (EU)
     North Atlantic Free Trade Agreement (NAFTA)
     South Asian Association for regional
            Cooperation (SAARC)
Dr. A.
Kaul
22

           International Marketing
                 Environment
•   Economic – stage of development
•   Socio-Cultural – customs, tastes, preferences
•   Demographic – size, age, households, income
•   Political – parties, platforms, control
•   Government – nature, policies
•   Technological – breakthroughs, diffusion

Dr. A.
Kaul
Dr. A.
Kaul

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International_Marketing

  • 2. Syllabus 1. Financial Transactions Between exporter & importer, open account D/P,D/A, letter of credit ,etc. – exchange control regulations regarding export and foreign exchange expenditure on export promotion, pre-shipment and post-shipment finance from banks – policies of ECGC Dr. A. Take Notes Kaul
  • 3. Syllabus Syllabus 2. Decision and Need to Enter into International Market International marketing organization problems – international marketing environment – institutions in world economy, GATT/UNCTAD – trade groups in different countries – legal environment of international marketing – political environment – cultural environment – economic environment – India’s trade relations with other countries – government assistance for export Dr. A. Take Notes Kaul
  • 4. Syllabus Syllabus 3. International Marketing Intelligence and Task Appraising opportunities and risks – product planning and development – managing channels of distribution, foreign market channels & global logistics – study of U.S.A., Canada, Latin America, Middle East, Africa, South East Asia, and Europe for export potential – marketing research and export promotion – international marketing operations and communications – export pricing and costing – case studies Dr. A. Take Notes Kaul
  • 5. Syllabus Syllabus 4. Export Procedures and Documentation Registration with various agencies – compulsory quality control and pre-shipment with inspection – processing export orders – export production and packing – procedure for claim of central excise duty on export goods – customs and shipment procedure – duty drawback – procedures to claim REP license and cash assistance – export houses, etc. Dr. A. Take Notes Kaul
  • 6. Reference Texts 1. International Marketing – Onkvisit and Shaw 2. International Marketing – Keegan 3. International Marketing – Cotera 4. International Marketing - Bhattacharya Dr. A. Take Notes Kaul
  • 7. Financial Transactions 11 • The international market is generally very competitive and sensitive, and the credit facilities made available to the buyers are one of the important determinants of export business Dr. A. Kaul
  • 8. 11 • The extent to which credit must be extended to the importer depends on the sale terms • If the exporter gets cash in advance, there is no issue of financing; but this is not common Dr. A. Kaul
  • 9. 11 • It, therefore, becomes necessary to make institutional credit available to the export sector to meet pre-shipment and post-shipment financial requirements • Such credit facilities will enable the exporter to extend reasonable credit facilities to foreign buyers Dr. A. Kaul
  • 10. 11 Payment Terms • Involves export financing methods and process 1. Cash in Advance 2. Open Account 3. Consignment Sale 4. Document Against Payment – D/P 5. Document on Acceptance – D/A 6. Letter of Credit Dr. A. Kaul
  • 11. 11 Payment Payment Terms Terms 1. Cash in Advance Most Advantages for Seller With Order or Before Shipment Draft, Check, Electronic Transfer Seldom Acceptable to Buyer Insisted when Customized Manufacture, to order, and specifications of the buyers Dr. A. Kaul
  • 12. 11 Payment Payment Terms Terms Necessary when Buyer is Unknown to Seller Buyer’s Creditworthiness is Doubtful Seller’s Monopoly Exists Sellers Market Condition Exists • Fortunately, the International Market is Inherently very Competitive Dr. A. Kaul
  • 13. 11 Payment Payment Terms Terms 2. Open Account Exporter Ships Goods with no Financial Documents Only Commercial Invoice Seller Carries Financial Risk Restricted to Intra-Company Transactions Seller and Buyer have Established Relationship Dr. A. Kaul
  • 14. 11 Payment Payment Terms Terms • Indian exporters are allowed to sell on the Open Account basis only with special permission from the Reserve Bank of India • This permission is given only to foreign companies operating in India Dr. A. Kaul
  • 15. 11 Payment Payment Terms Terms 3. Consignment Sale Exporter consigns to Agent or Rep in the foreign market Agent of Rep arranges Sale and Pays the Exporter Exporter retains the Title until the Sale Dr. A. Kaul
  • 16. 11 Payment Payment Terms Terms No Bill of Exchange is Involved Seller Exposed to Default Risk Exchange Risk exists if Consignee is Inefficient or Dishonest • An Indian exporter selling goods on consignment basis must furnish a declaration regarding the full export value of the goods Dr. A. Kaul
  • 17. 11 Payment Payment Terms Terms 4. Document Against Payment – D/P Same as Cash Against Documents – C.A.D. Exporter Ships Goods to Foreign Buyer Documents giving Title handed over through Bank only on Payment Until Payment Ownership of Goods remains with Seller Dr. A. Kaul Dr. A.
  • 18. 11 Payment Payment Terms Terms Exporter can obtain Finance from the Bank against the D/P Bill • If the bank is satisfied, it may finance the exporter by purchasing the D/P Bill, usually on a ‘with recourse’ basis • In the event of non-payment by the buyer, the bank has recourse to the drawer Dr. A. Kaul
  • 19. 11 Payment Payment Terms Terms 5. Documents on Acceptance Buyer Accepts the Bill of Exchange by Signing it Documents and Title to the Goods are handed over by the Bank Exporter extends 30, 60, 90 days credit to the Importer Dr. A. Kaul
  • 20. 11 Payment Payment Terms Terms • Bank may extend finance to Exporter by purchasing the D/A Bill ‘with recourse’ • The exporter relies on the honesty and creditworthiness of the buyer, and the D/A is extended only to parties with integrity, financial stability, and reputation Dr. A. Kaul
  • 21. 11 Payment Payment Terms Terms 6. Letter of Credit Letter of Credit is used most often Globally Importer arranges L/C with a Bank Document gives Bank Guarantee Draft is Drawn on Importer’s Bank Bank will Honor the Draft when submitted by Exporter Dr. A. Kaul
  • 22. 11 Payment Payment Terms Terms L/C Eliminates Risk for Exporter Exporter must fulfill obligation of Shipment • Immediately after shipment of the goods the exporter can present the Bill of Exchange and other documents specified in the L/C to obtain payment through exporters own Bank Dr. A. Kaul
  • 23. 11 Payment Payment Terms Terms • There are different types of Letters of Credit Clean L/C – no attached documents Documentary L/C – additional documents Assignable Credit – transferable Non-Assignable Credit – non-transferable Cash Credit – payment in cash Acceptance Credit – bank merely ‘accepts’, exporter then sells draft to bank Dr. A. Kaul
  • 24. 11 Payment Payment Terms Terms Revocable Credit – can be cancelled Irrevocable Credit – cannot be revoked Confirmed Credit – a bank in exporter’s country confirms the L/C Back-to-Back Credit – original L/C used for secondary credit Revolving Credit – for similar transactions Red Clause Credit – predetermined advance Dr. A. Kaul
  • 25. 11 Irrevocable Letter of Credit Payment Payment Terms Terms • It is generally used in international transactions • It cannot be revoked, amended, or modified by the issuing bank without express consent of all the parties • Is a definite undertaking provided shipment terms and conditions are complied with Dr. A. Kaul
  • 26. 11 Example – Irrevocable Letter of Credit • US Buyer, Indian Seller • Indian Exporter requests US Importer to arrange for an Irrevocable Letter of Credit • US Importer applies to own bank in the US to issue an L/C • In the application the US Importer will indicate the terms of the sale and the documents to accompany Dr. A. Kaul
  • 27. 11 Example Example -Irrevocable -Irrevocable Letter of Credit Letter of Credit • If the US Bank is prepared to issue the L/C, the US Importer will sign the L/C Contract agreeing to reimburse the bank • The US Bank will now notify the Indian Exporter’s bank in India, mentioned in the L/C, and to confirm the L/C to the Indian Exporter Dr. A. Kaul
  • 28. 11 Example Example -Irrevocable -Irrevocable Letter of Credit Letter of Credit • The notifying Indian Bank will now confirm to the Indian Exporter that an irrecoverable L/C has been arranged, and will describe the terms under which the shipment must be made before the Indian Exporter’s payment draft will be honored Dr. A. Kaul
  • 29. 11 Example Example -Irrevocable -Irrevocable Letter of Credit Letter of Credit • This makes the contract binding on both the issuing US Bank and the confirming Indian Bank • The Indian Exporter will now ship the goods to the US Buyer, and draw a time draft on the issuing US Bank with documents, and present it to the confirming Indian Bank • The Indian Seller may sell the draft and documents to the confirming Indian Bank Dr. A. Kaul
  • 30. 11 Example Example -Irrevocable -Irrevocable Letter of Credit Letter of Credit • The confirming Indian Bank will send the draft and documents to its own corresponding bank in the US, which will present it to the issuing or drawer US Bank, of the US Buyer, for acceptance • The accepting/issuing US Bank will deliver the draft and documents to the US Importer/Buyer, with a Trust Receipt, an instrument under which the bank retains title to the merchandize Dr. A. Kaul
  • 31. 11 Example Example -Irrevocable -Irrevocable Letter of Credit Letter of Credit • The US Importer/Buyer is expected to make full payment when the draft matures Dr. A. Kaul
  • 32. 11 Institutional Finance for Exports • Exporter’s Pre-Shipment Financing Requirements Purchase of Raw Materials and Components Processing Packaging Packing Marking Transactions Warehousing Dr. A. Kaul
  • 33. 11 Institutional Institutional Finance for Finance for Exports Exports • Exporter’s Post-shipment Financing Requirements To cover period between the shipment of the goods and the receipt of payment Dr. A. Kaul
  • 34. 11 Pre-Shipment Credit • Pre-shipment finance, also known as packing credit, refers to the credit extended to the exporter prior to the shipment of goods • To met working-capital requirements • Is short-term finance • Also advanced against export incentives Dr. A. Kaul
  • 35. 11 Pre- Pre- Shipment Shipment Credit Credit • Providers Indian and foreign commercial banks which are members of the Foreign Exchange Dealers’ Association Dr. A. Kaul
  • 36. 11 Pre- Pre- Shipment Shipment Credit Credit • Advances by Commercial Banks are governed by the Packing Credit Scheme of the Reserve Bank of India • The Features are: The loan is advanced only on receipt of an export order The exporter should deliver either a L/C or a confirmed export order Dr. A. Kaul
  • 37. 11 Features Features Advances must be repaid from the proceeds of the relative export bill Packing credits are eligible for interest subsidy Available against incentives Concessional rates of interest Sub-supplier must submit documents from Dr. A. Export House/Merchant Exporter Kaul
  • 38. 11 Post-Shipment Finance • Supplier’s Credit Credit extended to Overseas Buyer to pay for goods imported from Exporter Generally, advanced for capital goods • Line of Credit Extended to a financial institution in the buyer’s country when a number of buyers Dr. A. are involved Kaul
  • 39. 11 Post- Post- Shipment Shipment Credit Credit • Short-term Finance Provided by commercial banks under L/C, by purchasing D/P and D/A bills, against export bills, export incentives, etc. Medium and Long-Term Finance By commercial banks Industrial Development Bank of India Dr. A. (IDBI), but now Exim Bank Kaul
  • 40. 11 Finance • The export-import (EXIM) bank, commercial banks, and certain financial institutions like specified cooperative banks provide pre-shipment and post-shipment finance to exporters Dr. A. Kaul
  • 41. 11 Finance Finance • Some of these institutions also provide suppliers’ credit, including line of credit to promote exports • Export credits generally carry concessional interest rates Dr. A. Kaul
  • 42. 11 Exim Bank • The Export-Import Bank of India was set-up in 1982, for the purpose of financing, facilitating and promoting foreign trade in India, and is the principal financial institution in the country for coordinating working of institutions engaged in financing exports and imports Dr. A. Kaul
  • 43. 11 Exim Exim Bank Bank • It is fully owned by the Government of India • Managed by a Board of Directors – from government, financial institutions, banks, and business community • Finance Operations – cover projects, trade, and foreign investments • It is supported by Planning and Co-ordination Groups Dr. A. Kaul
  • 44. 11 Objectives and Functions Exim Exim Bank Bank 1. Grants loans and advances in India – solely or jointly with commercial banks 2. Grants lines of credit in foreign countries – to governments, financial institutions, organizations 3. Handles transactions with mix – government credit and commercial credit Dr. A. Kaul
  • 45. 11 Exim Exim Bank Bank 4. Purchases, discount, negotiate export bills 5. Sells or discounts export bills in international markets 6. Provides refinance facilities 7. Issues guarantees for imports 8. Confirms/endorses L/Cs Dr. A. Kaul
  • 46. 11 Exim Exim Bank Bank 9. Buys or sells foreign exchange 10. Undertakes and finances research, surveys, market studies 11. Provides technical, administrative, and financial assistance 12. Provides funded and non-funded assistance for promotion of foreign trade Dr. A. Kaul
  • 47. 11 Strategy Exim Exim Bank Bank • Three Aspects Provides Funds for Exports Information and Consulting Research and Analysis – market, industry Dr. A. Kaul
  • 48. 11 Exchange Control Regulations • The Export-Import Policy (Exim Policy) reflects the foreign trade policy of India • Implemented under the framework of the Foreign Trade (Development and Regulation) Act (FTDR), 1992 Dr. A. Kaul
  • 49. 11 Exchange Exchange Other Regulations Control Control Regulations Regulations • Indian Coffee Act, 1942 • Tea Act, 1953 • Antiques and Art Treasures Act, 1972 • Foreign Exchange Regulation Act (FERA), 1973 Dr. A. Kaul
  • 50. 11 Export Development • Government of India promotes exports • Export development is important to the Firm and the Economy Dr. A. Kaul
  • 51. 11 Export Export Development Development • Benefits Economies-of-Scale Surplus Supply of Commodities Export-Led Growth Counter Domestic Recession Earn Foreign Exchange Reduce Trade Deficits Compete in the Global Market Dr. A. Kaul
  • 52. 11 Government’s Role • Establish and Sponsor Organizations Ministry of Commerce Autonomous Bodies: 1. Commodity Boards 2. Export Inspection Council 3. Indian Institute of Foreign Trade 4. Indian Institute of Packaging Dr. A. Kaul
  • 53. 11 Government‘s Government‘s Role Role 5. Export Promotion Councils 6. Federation of Indian Export Organizations 7. Indian Council of Arbitration 8. Marine Products Export Development Authority 9. Agricultural and Processed Food Products Export Development Authority 10. Indian Trade Promotion Organization Dr. A. Kaul
  • 54. 11 India Trade Promotion Organization (ITPO) • Functions 1.Develop and promote exports, imports, and upgrade technology through fairs in India and abroad 2.Compile and disseminate trade related information 3.Publicity Dr. A. Kaul
  • 55. 11 India trade India trade Promotion Promotion Organization Organization 4. Organize visits of foreign buyers and traders 5. Foreign delegations 6. Assist Indian companies in trade development Dr. A. Kaul
  • 56. 11 Incentives • Export incentives are a widely employed strategy of export promotion • The objective is to increase the profitability of export business by encouraging exports Dr. A. Kaul
  • 57. 11 Incentives Incentives • Types: Duty Exemption/Drawback Income Tax Concession Cash Compensatory Support International Price Reimbursement Scheme Interest Subsidies Freight Subsidies Dr. A. Kaul
  • 58. 11 Marketing Assistance • Assisting with Marketing Surveys and Research • Providing Marketing Information • Organizing International Trade Fairs and Exhibitions • Credit and Insurance Facilities Dr. A. Kaul
  • 59. 11 Marketing Marketing Assistance Assistance • Release of Foreign Exchange for Marketing Activities • Assistance in Export Procedures • Quality Control and Pre-Shipment Inspection • Identifying Markets and Products with Export Potential • Helping Buyer-Seller Interactions Dr. A. Kaul
  • 60. 11 Foreign Exchange • Foreign exchange is released for undertaking approved market development activities such as: participation in trade fairs and exhibitions, foreign travel for export promotion, advertising abroad, market research, procurement of samples and technical information Dr. A. Kaul
  • 61. 11 Export Risk Insurance • International Business involves different types of risks for which insurance coverage can be obtained from The Export Credit Guarantee Corporation (ECGC) Dr. A. Kaul
  • 62. 11 Export Credit Guarantee Corporation (ECGC) • The ECGC has policies objectives covering: Different political and commercial risks associated with export marketing Certain types of risks associated with foreign investments Risks due to exchange rate fluctuations Insurance coverage to banks against export credit Dr. A. Kaul
  • 63. 11 Extent of Cover • ECGC normally pays 90% of the losses on account of political or commercial risk • No coverage if Payment is in Advance or by Irrevocable Letter of Credit Dr. A. Kaul
  • 65. Decision and Need to Enter 22 International Market Dr. A. Kaul
  • 66. Decision and Need to Enter 22 International Market • International marketing is not the same thing as international trade • Only a part of international trade flows represent international marketing • There is an aspect of international marketing that is not captured by the international trade statistics Dr. A. Kaul
  • 67. 22 Definition – International Marketing • The marketing of goods and services across national frontiers, and the marketing operations of an organization that sells and/or produces within a given country when: 1. the organization is part of, or associated with, an enterprise which also operates in other countries; and Dr. A. Kaul
  • 68. 22 Definition –– Definition International International Marketing Marketing 2. there is some degree of influence on or control of the organization’s marketing activities from outside the country in which it sells and/or produces Dr. A. Kaul
  • 69. 22 Definition –– Definition Definition International International Marketing Marketing • International marketing is simply an attitude of mind, the approach of a company with a truly global outlook, seeking its profit impartially around the world, ‘home’ market included, on a planned and systematic basis Dr. A. Kaul
  • 70. 22 Definition • International marketing is the marketing function of multinational companies Dr. A. Kaul
  • 71. 22 Need to Enter Definition –– Definition International International International Markets Marketing Marketing • The Decision and Need to Enter may be due to: Pull Factor – attractiveness of the foreign market, profitability and growth Push Factor – lack of growth in domestic markets, mature PLC of major products, international competition Dr. A. Kaul
  • 72. 22 Reasons for Going International • Profit • Growth Opportunities • Domestic Market Constraints • Competition • Government Policies and Regulations Dr. A. Kaul
  • 73. 22 Reasons for Reasons for Going Going International International • Monopoly Power • Spin-Off Benefits • Strategic Vision • Globalization Dr. A. Kaul
  • 74. 22 Reasons for Reasons for Going Going International International • Profit Increase Sales Reduce Costs – cheap labor, free trade agreements Increase Profit Margins • Growth Opportunities Short-Term Growth – developed markets Base in Foreign Market – US, Singapore Future Growth Potential – emerging markets Dr. A. Kaul
  • 75. 22 Reasons for Reasons for Going Going International International • Domestic Market Constraints Matured PLC Portfolio – for major products Insufficient Economies of Scale – stable market share in domestic market Recession in Domestic Market – reduce economic risk, HMT Dr. A. Kaul
  • 76. 22 Reasons for Reasons for Going Going International International • Competition Economic Liberalization – reduction in domestic protection and trade barriers Counter International Competition – change in business strategy, IBM against Fujitsu, Hitachi Dr. A. Kaul
  • 77. 22 Reasons for Reasons for Going Going International International • Government Policies and Regulations Export Promotion Policies - incentives Foreign Direct Investment Policies – restrictions eliminated Environmental Regulations – may be less stringent Trade Agreements – EU, NAFTA, SAARC Dr. A. Kaul
  • 78. 22 Reasons for Reasons for Going Going International International • Monopoly Power Patents – pharmaceuticals Technology Advantage – VCR, Panasonic High Market Share – few competitors Product Differentiation – color TV, Sony Raw Material Resources - tea Dr. A. Kaul
  • 79. 22 Reasons for Reasons for Going Going International International • Spin-Off Benefits Branding – build identity and image Foreign Exchange – easier imports Government Incentives – export incentives Product Development – product improvements New Products/Technologies – foreign R&D Dr. A. Kaul
  • 80. 22 Reasons for Reasons for Going Going International International • Strategic Vision Future Grow – long-range plan Retain Competitive Edge – survival To Diversify – acquire new businesses Reduce Economic Risk – build a business portfolio Dr. A. Kaul
  • 81. 22 Reasons for Reasons for Going Going International International • Globalization Global Corporation – become one Resource Globally – materials, components, manufacturing, advertising, financing, management Changing Business Environment – stay ahead Dr. A. Kaul
  • 82. 22 International Marketing Decisions • International Business Decision • Market Selection Decision • Entry and Operating Decisions • Marketing-Mix Decisions • International Organization Decision Dr. A. Kaul
  • 83. 22 International International Marketing Marketing Decisions Decisions • International Business Decision Current and Future Opportunities Current Domestic Opportunities Firm Resources Skill Base, Experience, Production, Marketing, Finances Dr. A. Kaul
  • 84. 22 International International Marketing Marketing Decisions Decisions • Market Selection Decision Analysis of International Markets Analysis of Marketing Environments • Entry and Operating Decisions Export, Licensing, Franchising, Distribution, Contract, Manufacturing, Joint Venture, Acquisition, Merger Dr. A. Kaul
  • 85. 22 International International Marketing Marketing Decisions Decisions • Marketing-Mix Decisions Uncontrollable Factors Controllable Factors Product, Price, Promotion, Place • International Organization Decision Export Department, Foreign Marketing Division, Manufacturing Subsidiary, International Division, Global Organization Dr. A. Kaul
  • 86. 22 International Marketing Decisions Company Objectives Company Objectives Company Resources Company Resources International Marketing International Marketing Market Potential Decision Decision Environmental Factors Market Potential Environmental Factors Market Selection Market Selection Decision Decision Entry and Operating Entry and Operating Decisions Decisions Product Product Marketing-Mix Marketing-Mix Price Price Decisions Decisions Place Place Promotion Promotion International Organization International Organization Decision Decision Dr. A. Kaul
  • 87. 22 Problems in International Marketing • Special Problems due to Differences 1.Political and Legal – complex, regional within 2.Cultural – significant compared to domestic 3.Economic – free or freer market economy 4.Currency – exchange rate fluctuations, monetary policy 5.Language – can be managed easily Dr. A. Kaul
  • 88. 22 Problems in Problems in International International marketing marketing 6. Infrastructure – developed, developing 7. Marketing – advertising media 8. Trade Policies – restrictions, import controls 9. Logistics – transportation, insurance 10.Trade Practices – customs clearance, duty Dr. A. Kaul
  • 89. 22 Changed Company Orientation • Reflect company goals and philosophy • Lead to different management strategies and planning procedures for international operations • Orientation Ethnocentric – domestic Polycentric – foreign Regiocentric – regional Geocentric - world Dr. A. Kaul
  • 90. 22 Internationalization Stages Domestic Company Domestic Company Exporting, Licensing, Franchising Exporting, Licensing, Franchising Ethnocentric Ethnocentric International Company International Company Extending marketing-mix to Extending marketing-mix to foreign markets foreign markets Polycentric Polycentric Creating international division Creating international division Multinational Company Multinational Company Unique strategy in each country Unique strategy in each country Regiocentric Regiocentric Creating regional subsidiaries Creating regional subsidiaries Global/Transnational Global/Transnational Company Company Global sourcing, development, Global sourcing, development, Geocentric Geocentric Dr. A. production, marketing production, marketing Kaul
  • 91. 22 Driving Forces • Liberalization and Privatization Under National Policy Under WTO Agreements Global Mergers and Acquisitions Foreign Direct Investments (FDIs) • Multinational Corporations (MNCs) Growing Number and Networks Dr. A. Kaul
  • 92. 22 Driving Driving Forces Forces • Technology Advances – new products Economies of Scale –better Break-Even – lower • Transportation Faster Lower Costs Safer Dr. A. Kaul
  • 93. 22 Driving Driving Forces Forces • Communications Wireless Satellite Internet • IT Applications – commercial packages Control and Display – processes Processing – seed, accuracy, Dr. A. Kaul
  • 94. 22 Driving Driving Forces Forces • Product Development Costs Quick Payback • Product and Process Quality Driving Demand and Supply • Consumer Aspirations Improved Standard of Living • Competition Increasing Rapidly Dr. A. Kaul
  • 95. 22 Driving Driving Forces Forces • Economic Trends Free markets Emerging Markets – China, India, Brazil • Regional Integration European Union (EU) North Atlantic Free Trade Agreement (NAFTA) South Asian Association for regional Cooperation (SAARC) Dr. A. Kaul
  • 96. 22 International Marketing Environment • Economic – stage of development • Socio-Cultural – customs, tastes, preferences • Demographic – size, age, households, income • Political – parties, platforms, control • Government – nature, policies • Technological – breakthroughs, diffusion Dr. A. Kaul

Hinweis der Redaktion

  1. . Sellers monopoly – when only one seller is available or has major market penetration . Sellers market condition – high demand, few sellers or suppliers
  2. . Goods consigned abroad include tea, coffee, wool, etc., which cannot be easily standardized
  3. . Consignee – agent or rep
  4. . Drawer is the exporter
  5. . Parties - companies
  6. . Acceptance – exporter then sells the draft to the accepting bank, other banks, or exchange dealers
  7. . Confirmed – is not the exporter’s bank . Red – advance mentioned on the L/C
  8. . Export incentives – cash assistance, refund of excise and customs duty, and reimbursement of price differentials between domestic and international prices of certain raw materials
  9. . 1 to exporters, foreign projects, foreign consultancy, solely or jointly with commercial banks . 2 ,
  10. . HMT – Hindustan Machine Tools – took to exports seriously due to recession in late 1960s; recession in the automobile industry in early 1990s encouraged auto parts manufacturers to explore export markets
  11. . IBM – trying to protect its main frame computer business
  12. . ASEAN – association of southeast Asian nations . SAARC - Afghanistan, Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan and Sri Lanka South Asian Association for Regional Cooperation
  13. . Tea – India, China
  14. . Has uncontrollable variables; controllable are 4P’s
  15. . MNCs becoming Global Corporations – leveraging their resources with global opportunities
  16. . NAFTA – US, Canada, Mexico . SAARC – India, Bangladesh, Nepal, Sri Lanka, Nepal, Pakistan, Maldives, Afganistan
  17. . Stage of development classification also consists of – low income, middle, high income economies