17. WHAT MAKES BRAND COMMUNICATION FLOURISH? Recognition: oliver twist
18. WHAT MAKES BRAND COMMUNICATION FLOURISH? Memories Must Not exceed dream?
19. When memories exceed dreams the end is near. The Hallmark of a successful organization is in willingness to abandon what made it successful and start afresh -Michael Hammer
20. WHAT MAKES BRAND COMMUNICATION FLOURISH? People must be at the centre