1. PERSONAL SKILLS “For a successful business presentation”. Alexandra Sáenz Katherine Dávila Paola Cardona

2. CONTENTS Introduction The voice The body Active Listening Nerves Questions Habits Tips and techniques for great presentations Conclusion Bibliography

3. 1. Introduction Personal skills, is the ability that we have to adopt during a business presentation. The human language elements needed in the audience, or public.

4. 2. The voice VOICE Volume Vocalization Tone Pronunciation Pitch Pace

5. Two methods for improving your voice Practice listening to your voice at home To stay with someone that judge your practice before the presentation

7. 4. Active listening “Good speakers not only inform their audience, they also listen to them” Some good traits of effective listeners

8. 5. Nerves Main enemy TENSION Ruins Voice Spontaneity Posture

9. 6. Questions

11. A good way to break some of them

13. 9. Conclusion Ways of talking (pauses, stress words) Appearance Body contact Head movements Posture PERSONAL SKILLS Sounds (voice) Facial expression Hand movements

14. 10. Bibliography Nonverbal Communications http://www.cultsock.ndirect.co.uk/MUHome/cshtml/index.html Gestures: Body Language and Nonverbal Communication http://www.csupomona.edu/~tassi/gestures.htm#gestures http://www.mindtools.com/pages/article/PresentationNerves.htm About Body Language http://www.angelfire.com/co/bodylanguage/