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Production
 Operations management



Chapter 8

Production Technology
Production Technology
               FACTORY AUTOMATION



  Production automation is fundamental to Japan's
competitiveness in terms of the cost and quality of its
consumer electronic products.
  In addition, a growing labor shortage, demands for
improved working environments, and company-wide
computer-integrated manufacturing have made automation a
necessity for many companies.
  Since most fabrication activities have already been
automated, the current focus of attention is on the
automation of assembly lines, where labor content has been
highest.
  There are several stages of assembly line automation, with
varying impacts on flexibility and product design.
Production Technology
               FACTORY AUTOMATION



   The move from hand assembly to robot assembly of
existing products can be termed "first-generation"
automation. "Second-generation" lines require some product
design changes for assembly line automation. Automation
that requires broad product design changes is termed "third-
generation" automation.
   The JTEC panel observed widespread automation during
its plant tours. The leading Japanese electronic companies
have implemented the following FA concepts (Kahaner
1993, 33-56):
   in-line systems with a series of progressive operations
Production Technology
               FACTORY AUTOMATION



  computer control of raw material storage and retrieval
  automated guided vehicles used in the delivery of material
to the assembly line, and in some cases, automated loading
of the assembly equipment
  bar code identification of raw material and product mix
  machine instructions downloaded from a host computer
  in-line automated assembly and process equipment
  in-line automated inspection and testing equipment
following each preceding assembly or fabrication operation
  automated real-time process control to achieve automated
calibration of assembly equipment and products
Production Technology
                FACTORY AUTOMATION



  Key benefits cited for the use of automation include
reducing factory set-up time, manufacturing defects, product
lead time, and direct labor, and increasing the ability to
rapidly deploy manufacturing operations around the world.
  Sony management described the following as an example
of the benefits gained from the company's factory
automation activities: It took three to four months to start up
   Sony's original production lines in Japan, but it required
only two to three weeks to bring replicated lines up to speed
in Singapore and France. Changing models required only
9.1% of additional capital investment in Sony's first
changeover, 3.5% in the second changeover, and only 1.5%
in the third changeover.
Production Technology
               FACTORY AUTOMATION



   In addition, the move to automation resulted in improved
quality. The best defect rate using manual labor was 2000
parts per million (PPM), compared to 20 PPM after the first
week of automation.
    Sony's personnel policy was to remove employees from
manual labor jobs through automation so that "they could
become more creative in solving problems and improving
operations."
   Due to Sony's strong knowledge base in automation and
its focus on design for manufacturability, between 1987 and
1990 it increased sales by 121% with an increase of only 35
employees.
Production Technology
               FACTORY AUTOMATION



  Automation for Miniaturization
  Japanese electronics companies have made and continue
to make large investments in production technologies and
factory automation because of their commitment to
miniaturization as well as to high product reliability and low
product cost. As electronic components shrink to as small as
1.0 mm by 0.5 mm (called "1005" parts), and as component
lead pitch approaches 0.2 mm, human assembly is no longer
feasible.
  The Japanese strategy to develop key components for use
in electronic products has also required investments in
equipment development.
Production Technology
               FACTORY AUTOMATION



  "Off-the-shelf" equipment is generally inadequate to meet
the manufacturing needs of new component technologies.
Without exception, each Japanese company the JTEC panel
visited was designing and building critical equipment in-
house. According to these companies, equipment provides a
major competitive advantage because it is designed to
respond to the specific manufacturing requirements of the
companies' components or products.
  The JTEC panel was impressed by the fact that some
Japanese component suppliers also supplied buyers with the
equipment required to assemble their advanced components.
TDK, Murata, and Matsushita,
Production Technology
               FACTORY AUTOMATION



  for example, developed internally the production
technology to make 1005 parts, and they also supplied the
assembly equipment required for customers to utilize these
ultra small parts in SMD assembly. The equipment makers
introduced the equipment at the same time as the new
miniature parts were made available to the market. The
production technology is being developed to ensure that new
components are rapidly included in next-generation product
designs.
  Miniaturization is forcing assembly technologies to
become faster and more precise. Precision robots have
improved repeatability from .05 to .01 mm over the past
decade.
Production Technology
           FACTORY AUTOMATION ISSUES

   Final Assembly Design Techniques
   In assembly operations, parts handling and feeding and
line control are very complex; however, with the advances
made in equipment, production control, and computers over
the past decade, automated assembly lines are no longer
unusual.. There are three critical advances (Kahaner 1993,
34):
   positioning technology for robot control
   flexible line construction technology for mixed flow
production of multiple product models
modular product design technology for assembly line
automation
Production Technology
            FACTORY AUTOMATION ISSUES

   Positioning is the most common problem for assembly
automation. Different sizes and shapes of components make
assembly difficult. Precision positioning of parts for printed
circuit boards in consumer electronic products is especially
challenging.
   If the board is out of position, the problem is compounded.
This is a problem with board warp age where accurate sensor
detection is especially difficult. NEC in Gunma Prefecture
developed a triangular measuring optical sensor that is used
in a procedure to detect the height of three points on a print
board.
Production Technology
           FACTORY AUTOMATION ISSUES

   A two-dimensional curving warp can be represented by
three points, so the company had to come up with
innovations in measurement point selection and interpolation
techniques.
   Jigs are fundamental to positioning parts properly before
assembly. Complex part shapes can make such positioning
difficult.
   Visual sensors can detect the positions of parts and also
allow for mixed-flow production operations. These sensors
can also detect parts' shapes and therefore are useful in
product quality control applications.
    Toshiba's most recent application of CCD technology to
visual sensors has allowed for 0.02 mm positioning accuracy.
Production Technology
            FACTORY AUTOMATION ISSUES

  More typical sensors, combined with the mechanical error
of a robot, result in errors of several hundred microns.
  Flexible lines are required to cope with the demands of
multiple-model, mixed-flow production. Movable jigs and
visual sensors are used to adjust to changing parts shapes. In
mixed-flow assembly lines, product model information must
be controlled to match parts with the models on the line.
Some companies have used memory cards on parts pallets to
achieve this control. Integration of such parts flows with
mixed-line assembly is based on sophisticated parts-feeding
equipment, which may account for 80% of the automation
success.
Production Technology
           FACTORY AUTOMATION ISSUES

  Modular product designs are used to reduce equipment
costs and to improve product reliability. It is essential to
implement design features that are compatible with
automated assembly operations. It is then possible to
simplify assembly and enhance operational reliability by
orienting all the assembly steps in one direction or
employing connection techniques amenable to automation.
For complex assembly operations that could be handled by
robots, Fujitsu developed special supplemental mechanisms
that required changes in such details as screw shape.
  Product structures are divided into a number of modules
for design purposes.
Production Technology
           FACTORY AUTOMATION ISSUES



  Each module is assembled on a sublime, and the assembly
operations not amenable to automation are concentrated in
the final assembly line. It is easy to achieve higher
automation rates in the total assembly process because each
module is designed to be compatible with automated
assembly. In the personal computer, for example, every
component used in final assembly simply slides into a slot or
connector without difficulty. At NEC's PC assembly factory,
each module is designed to be compatible with automation of
the total assembly process.
Production Technology
           FACTORY AUTOMATION ISSUES

   Now that robots have become highly functional, Seiko
Epson has designed its printers for the lowest total
manufacturing cost and then constructed its assembly line
accordingly. It has set about improving the automation rate
while developing ways to handle multiple-module, mixed-
flow production. The mixed-flow production approach helps
hold down equipment costs and allows for flexibility in
adjusting to demand fluctuations. Development of designs
compatible with assembly automation is a new key concept
that has great potential.
Production Technology
            Automated Manufacturing Systems

  CAD ,CAE ,CAPP
  CAM ,CIM
  Computer Aided
  Fixed Automation (transfer lines)
  Hard automation, automation for mass production
  Produces large numbers of nearly identical parts
  High initial investment for custom engineered
equipment
  Product design must be stable over its life
  Advantages: equipment fine tuned to application -
decreased cycle time, infrequent setups, automated
material handling - fast and efficient movement of parts,
very little WIP
  Disadvantage: inflexible
Production Technology
                  Types of Automation


Programmable Automation (NC, CNC, robots)
  Sequence controlled by a program
  High investment in general purpose equipment
  Lower production rates
  Flexibility to deal with variation
  Suitable for batch production
  Smaller volumes (than fixed) of many different parts
  More flexible than fixed automation
  Major disadvantage: setup prior to each new part
  Large batch size (due to setups)
  Speed sacrificed for flexibility
Production Technology
                Types of Automation



 Flexible Automation (FMS)
   Extension of programmable automation
   No time lost for change over
   High investment in custom-engineered systems
   Production of product mix
   Flexibility to deal with design variations
   Low to medium quantities
   Compromise between fixed and programmable
automation in speed and flexibility
   Advantage: programming and setup performed off-
line
Production Technology
                  Types of Automation


 More expensive - size and tool change capabilities
  Small batch sizes are justified - reduced WIP and lead
time
  Typical parts are expensive, large and require some
complex machining
  Strengths of Humans
  Sense unexpected stimuli
  Develop new solutions to problems
  Cope with abstract problems
  Adapt to change
  Generalize from observations
  Learn from experience
  Make difficult decisions based on incomplete data
Production Technology
   AUTOMATION PRINCIPLES AND STRATEGIES


Ten Strategies for Automation
1. Specialization of operations.
2. Combined operations.
3. Simultaneous operations.
4. Integration of operations.
5. Increased flexibility.
6. Improved material handling and storage.
7. On line inspection.
8. Process control and optimization.
9. Plant operations control.
10. Computer integrated manufacturing (CIM).
Production Technology
   AUTOMATION PRINCIPLES AND STRATEGIES




Automation Migration Strategy
Phase 1: Manual production using single station
manned cells operating independently.
Phase 2: Automated production using single station
automated cells operating independently.
Phase 3: Automated integrated production using a multi-
station automated system with serial operations and
automated transfer of work units between stations.
Production Technology
                 AUTOMATION ADVANTAGES


Reduce work-in-process
parts being processed, part waiting to be processed
large WIP: longer time to fill orders, more storage space, value
of unfinished goods that could be invested elsewhere
reduced WIP: better control and scheduling
   Reduce manufacturing lead time
processing time, setup time, waiting time
setup time: flexible automation, common fixtures and tooling
processing time: combining or eliminating operations, increase
speed (work measurement principles)
   Increase quality
repeatable operations through every cycle - tighter control
limits, easier detection when process is out of control
status of manufacturing operations
Production Technology
            AUTOMATION ADVANTAGES




Increase productivity
Reduce labor cost
Address labor shortages
Reduce or eliminate routine manual and clerical tasks
Health and Safety
May be the only option
Stay up-to-date (avoid cost of catching up)
Production Technology
          Factories of Future
  Aerospace
  Typically, complex, three-dimensional shapes, exotic
materials, medium-volume to low-volume production
quantities
  Military and space technology filters down to industrial
applications
  Pioneered work in NC machining, CAD/CAM, composites
and flexible manufacturing system applications
  Goals: energy efficiency, high strength-to-weight ratio
Production Technology
           Factories of Future
   Automotive
   Relatively large production quantities, multiple options:
automated assembly is difficult
   Traditionally, primary processes were metalworking:
machining of power train parts, forming and bending sheet
metal; assembly by spot welding and mechanical fasteners;
finishing by spray painting and plating
   New materials: plastics, fiberglass
   Increasing automation: robots for spot welding and spray
painting
   Improved quality with production groups that assemble
large portions of the automobile
Production Technology
          Factories of Future
  Chemical
  Chemical processes for man-made fibers and plastics, oil
distillation and pharmaceutical industries
  Continuous flow of product and byproducts; some batch
processing
  reasonably easy to automate
  Food
  Large volume industry
  Standard products and operations, therefore reasonably
easy to automate
  Many products use continuous processes; discrete
processes includes packaging
Production Technology
          Factories of Future
   Semiconductor
   Large volume industry
   Emphasis on design and production of low-cost integrated
circuits
   Smaller size and more stringent requirements for
cleanliness
   Process requirements have forced automation
Plant Utilities




End Of

Chapter 8
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Production Technology

  • 2. Production Technology FACTORY AUTOMATION Production automation is fundamental to Japan's competitiveness in terms of the cost and quality of its consumer electronic products. In addition, a growing labor shortage, demands for improved working environments, and company-wide computer-integrated manufacturing have made automation a necessity for many companies. Since most fabrication activities have already been automated, the current focus of attention is on the automation of assembly lines, where labor content has been highest. There are several stages of assembly line automation, with varying impacts on flexibility and product design.
  • 3. Production Technology FACTORY AUTOMATION The move from hand assembly to robot assembly of existing products can be termed "first-generation" automation. "Second-generation" lines require some product design changes for assembly line automation. Automation that requires broad product design changes is termed "third- generation" automation. The JTEC panel observed widespread automation during its plant tours. The leading Japanese electronic companies have implemented the following FA concepts (Kahaner 1993, 33-56): in-line systems with a series of progressive operations
  • 4. Production Technology FACTORY AUTOMATION computer control of raw material storage and retrieval automated guided vehicles used in the delivery of material to the assembly line, and in some cases, automated loading of the assembly equipment bar code identification of raw material and product mix machine instructions downloaded from a host computer in-line automated assembly and process equipment in-line automated inspection and testing equipment following each preceding assembly or fabrication operation automated real-time process control to achieve automated calibration of assembly equipment and products
  • 5. Production Technology FACTORY AUTOMATION Key benefits cited for the use of automation include reducing factory set-up time, manufacturing defects, product lead time, and direct labor, and increasing the ability to rapidly deploy manufacturing operations around the world. Sony management described the following as an example of the benefits gained from the company's factory automation activities: It took three to four months to start up Sony's original production lines in Japan, but it required only two to three weeks to bring replicated lines up to speed in Singapore and France. Changing models required only 9.1% of additional capital investment in Sony's first changeover, 3.5% in the second changeover, and only 1.5% in the third changeover.
  • 6. Production Technology FACTORY AUTOMATION In addition, the move to automation resulted in improved quality. The best defect rate using manual labor was 2000 parts per million (PPM), compared to 20 PPM after the first week of automation. Sony's personnel policy was to remove employees from manual labor jobs through automation so that "they could become more creative in solving problems and improving operations." Due to Sony's strong knowledge base in automation and its focus on design for manufacturability, between 1987 and 1990 it increased sales by 121% with an increase of only 35 employees.
  • 7. Production Technology FACTORY AUTOMATION Automation for Miniaturization Japanese electronics companies have made and continue to make large investments in production technologies and factory automation because of their commitment to miniaturization as well as to high product reliability and low product cost. As electronic components shrink to as small as 1.0 mm by 0.5 mm (called "1005" parts), and as component lead pitch approaches 0.2 mm, human assembly is no longer feasible. The Japanese strategy to develop key components for use in electronic products has also required investments in equipment development.
  • 8. Production Technology FACTORY AUTOMATION "Off-the-shelf" equipment is generally inadequate to meet the manufacturing needs of new component technologies. Without exception, each Japanese company the JTEC panel visited was designing and building critical equipment in- house. According to these companies, equipment provides a major competitive advantage because it is designed to respond to the specific manufacturing requirements of the companies' components or products. The JTEC panel was impressed by the fact that some Japanese component suppliers also supplied buyers with the equipment required to assemble their advanced components. TDK, Murata, and Matsushita,
  • 9. Production Technology FACTORY AUTOMATION for example, developed internally the production technology to make 1005 parts, and they also supplied the assembly equipment required for customers to utilize these ultra small parts in SMD assembly. The equipment makers introduced the equipment at the same time as the new miniature parts were made available to the market. The production technology is being developed to ensure that new components are rapidly included in next-generation product designs. Miniaturization is forcing assembly technologies to become faster and more precise. Precision robots have improved repeatability from .05 to .01 mm over the past decade.
  • 10. Production Technology FACTORY AUTOMATION ISSUES Final Assembly Design Techniques In assembly operations, parts handling and feeding and line control are very complex; however, with the advances made in equipment, production control, and computers over the past decade, automated assembly lines are no longer unusual.. There are three critical advances (Kahaner 1993, 34): positioning technology for robot control flexible line construction technology for mixed flow production of multiple product models modular product design technology for assembly line automation
  • 11. Production Technology FACTORY AUTOMATION ISSUES Positioning is the most common problem for assembly automation. Different sizes and shapes of components make assembly difficult. Precision positioning of parts for printed circuit boards in consumer electronic products is especially challenging. If the board is out of position, the problem is compounded. This is a problem with board warp age where accurate sensor detection is especially difficult. NEC in Gunma Prefecture developed a triangular measuring optical sensor that is used in a procedure to detect the height of three points on a print board.
  • 12. Production Technology FACTORY AUTOMATION ISSUES A two-dimensional curving warp can be represented by three points, so the company had to come up with innovations in measurement point selection and interpolation techniques. Jigs are fundamental to positioning parts properly before assembly. Complex part shapes can make such positioning difficult. Visual sensors can detect the positions of parts and also allow for mixed-flow production operations. These sensors can also detect parts' shapes and therefore are useful in product quality control applications. Toshiba's most recent application of CCD technology to visual sensors has allowed for 0.02 mm positioning accuracy.
  • 13. Production Technology FACTORY AUTOMATION ISSUES More typical sensors, combined with the mechanical error of a robot, result in errors of several hundred microns. Flexible lines are required to cope with the demands of multiple-model, mixed-flow production. Movable jigs and visual sensors are used to adjust to changing parts shapes. In mixed-flow assembly lines, product model information must be controlled to match parts with the models on the line. Some companies have used memory cards on parts pallets to achieve this control. Integration of such parts flows with mixed-line assembly is based on sophisticated parts-feeding equipment, which may account for 80% of the automation success.
  • 14. Production Technology FACTORY AUTOMATION ISSUES Modular product designs are used to reduce equipment costs and to improve product reliability. It is essential to implement design features that are compatible with automated assembly operations. It is then possible to simplify assembly and enhance operational reliability by orienting all the assembly steps in one direction or employing connection techniques amenable to automation. For complex assembly operations that could be handled by robots, Fujitsu developed special supplemental mechanisms that required changes in such details as screw shape. Product structures are divided into a number of modules for design purposes.
  • 15. Production Technology FACTORY AUTOMATION ISSUES Each module is assembled on a sublime, and the assembly operations not amenable to automation are concentrated in the final assembly line. It is easy to achieve higher automation rates in the total assembly process because each module is designed to be compatible with automated assembly. In the personal computer, for example, every component used in final assembly simply slides into a slot or connector without difficulty. At NEC's PC assembly factory, each module is designed to be compatible with automation of the total assembly process.
  • 16. Production Technology FACTORY AUTOMATION ISSUES Now that robots have become highly functional, Seiko Epson has designed its printers for the lowest total manufacturing cost and then constructed its assembly line accordingly. It has set about improving the automation rate while developing ways to handle multiple-module, mixed- flow production. The mixed-flow production approach helps hold down equipment costs and allows for flexibility in adjusting to demand fluctuations. Development of designs compatible with assembly automation is a new key concept that has great potential.
  • 17. Production Technology Automated Manufacturing Systems CAD ,CAE ,CAPP CAM ,CIM Computer Aided Fixed Automation (transfer lines) Hard automation, automation for mass production Produces large numbers of nearly identical parts High initial investment for custom engineered equipment Product design must be stable over its life Advantages: equipment fine tuned to application - decreased cycle time, infrequent setups, automated material handling - fast and efficient movement of parts, very little WIP Disadvantage: inflexible
  • 18. Production Technology Types of Automation Programmable Automation (NC, CNC, robots) Sequence controlled by a program High investment in general purpose equipment Lower production rates Flexibility to deal with variation Suitable for batch production Smaller volumes (than fixed) of many different parts More flexible than fixed automation Major disadvantage: setup prior to each new part Large batch size (due to setups) Speed sacrificed for flexibility
  • 19. Production Technology Types of Automation Flexible Automation (FMS) Extension of programmable automation No time lost for change over High investment in custom-engineered systems Production of product mix Flexibility to deal with design variations Low to medium quantities Compromise between fixed and programmable automation in speed and flexibility Advantage: programming and setup performed off- line
  • 20. Production Technology Types of Automation More expensive - size and tool change capabilities Small batch sizes are justified - reduced WIP and lead time Typical parts are expensive, large and require some complex machining Strengths of Humans Sense unexpected stimuli Develop new solutions to problems Cope with abstract problems Adapt to change Generalize from observations Learn from experience Make difficult decisions based on incomplete data
  • 21. Production Technology AUTOMATION PRINCIPLES AND STRATEGIES Ten Strategies for Automation 1. Specialization of operations. 2. Combined operations. 3. Simultaneous operations. 4. Integration of operations. 5. Increased flexibility. 6. Improved material handling and storage. 7. On line inspection. 8. Process control and optimization. 9. Plant operations control. 10. Computer integrated manufacturing (CIM).
  • 22. Production Technology AUTOMATION PRINCIPLES AND STRATEGIES Automation Migration Strategy Phase 1: Manual production using single station manned cells operating independently. Phase 2: Automated production using single station automated cells operating independently. Phase 3: Automated integrated production using a multi- station automated system with serial operations and automated transfer of work units between stations.
  • 23. Production Technology AUTOMATION ADVANTAGES Reduce work-in-process parts being processed, part waiting to be processed large WIP: longer time to fill orders, more storage space, value of unfinished goods that could be invested elsewhere reduced WIP: better control and scheduling Reduce manufacturing lead time processing time, setup time, waiting time setup time: flexible automation, common fixtures and tooling processing time: combining or eliminating operations, increase speed (work measurement principles) Increase quality repeatable operations through every cycle - tighter control limits, easier detection when process is out of control status of manufacturing operations
  • 24. Production Technology AUTOMATION ADVANTAGES Increase productivity Reduce labor cost Address labor shortages Reduce or eliminate routine manual and clerical tasks Health and Safety May be the only option Stay up-to-date (avoid cost of catching up)
  • 25. Production Technology Factories of Future Aerospace Typically, complex, three-dimensional shapes, exotic materials, medium-volume to low-volume production quantities Military and space technology filters down to industrial applications Pioneered work in NC machining, CAD/CAM, composites and flexible manufacturing system applications Goals: energy efficiency, high strength-to-weight ratio
  • 26. Production Technology Factories of Future Automotive Relatively large production quantities, multiple options: automated assembly is difficult Traditionally, primary processes were metalworking: machining of power train parts, forming and bending sheet metal; assembly by spot welding and mechanical fasteners; finishing by spray painting and plating New materials: plastics, fiberglass Increasing automation: robots for spot welding and spray painting Improved quality with production groups that assemble large portions of the automobile
  • 27. Production Technology Factories of Future Chemical Chemical processes for man-made fibers and plastics, oil distillation and pharmaceutical industries Continuous flow of product and byproducts; some batch processing reasonably easy to automate Food Large volume industry Standard products and operations, therefore reasonably easy to automate Many products use continuous processes; discrete processes includes packaging
  • 28. Production Technology Factories of Future Semiconductor Large volume industry Emphasis on design and production of low-cost integrated circuits Smaller size and more stringent requirements for cleanliness Process requirements have forced automation
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