SlideShare ist ein Scribd-Unternehmen logo
1 von 33
Downloaden Sie, um offline zu lesen
Continuing the Conversation
About Me

           10+ years Digital Marketing

           WebsiteBiz.com

           MarketerInsight.com

           Twitter.com/kbconnect

           Kyle@websitebiz.com
About My Company
              WebsiteBiz is a Digital Marketing Agency
              Founded in 1997
              Headquartered in Charlotte, NC
              52nd Fastest Private Growing Company




CONFIDENTIAL                                3             WebsiteBiz
CONFIDENTIAL   4   WebsiteBiz
Customers Are in Control




CONFIDENTIAL              5               WebsiteBiz
Customers Are in Control




CONFIDENTIAL              6               WebsiteBiz
Rules Have Changed. The Stakes Are High




CONFIDENTIAL                      7                  WebsiteBiz
Fueling Communication
Website
Blogs
Types of Content
  ○   Original Stories
  ○   Product/Service Info
  ○   News/Trends
  ○   PR
  ○   Case Studies
  ○   Research
Communicating to a Segment of One



  Personal
  Relevant
  Timely
Triangle Offense of Communication




             Your
            Website
Email – The Backbone of Communication


                1.   Get Permission
                2.   Know Your Subscribers
                3.   Integrate
                4.   Be Consistent
                5.   Design for Mobile!
Using Email for Business
       1. Newsletters
               ○ Targeted
               ○ Scheduled Broadcasts
               ○ Educational                    Email
       2. Promotions
               ○ Breaking News
               ○ New Products/Services
               ○ Special Offers
       3. Event and Webinar
                                              CRM   Web
               ○ Invites
               ○ RSVP
               ○ Surveys




CONFIDENTIAL                             12               WebsiteBiz
CONFIDENTIAL   13   WebsiteBiz
CONFIDENTIAL   14   WebsiteBiz
Social Media - Show of Hands




CONFIDENTIAL                      15          WebsiteBiz
Using Facebook for Business

 Establish a company policy
 Create a Business Page (Different from Personal)
 Set objectives – Seek “Likes”
 Determine content strategy
   ○   What will you publish?
   ○   Who will publish and monitor?
   ○   Integrate with website & email
   ○   Consider advertising for audience targeting
CONFIDENTIAL   18   WebsiteBiz
CONFIDENTIAL   19   WebsiteBiz
CONFIDENTIAL   20   WebsiteBiz
Using LinkedIn for Business
       1. Create a Company Profile
               ○ Post events, white papers, news
               ○ Maintain and update
       2. Create and Use Groups
               ○   Industry topics
               ○   Associations
               ○   Trends
               ○   Product
       3. Seed the groups with members
               ○ Encourage employees, alumni, partners, customers to join
               ○ Provide time for employee to spend on the tool
               ○ Coach your employees to answer questions and offer input




CONFIDENTIAL                                  21                            WebsiteBiz
LinkedIn Applications
 Wordpress App- Integrate a blog with your profile
 Slideshare.net app - Showcase presentations and add a
  video that autoplays when people land on your profile.
 Synch your Twitter and LinkedIn profiles
 LinkedIn Events App – allows you to promote events
 LinkedIn Polls App - allows you to easily find answers to
  your business and market research questions




                             22
What is Twitter?

        Real-time
        Opt-in communication
        Accessible Anywhere
        Tweets are public messages of up to 140 characters
        Anyone can read, write and share tweets
        Users subscribe to messages by following your account.
        Followers receive your messages in their timeline, a feed
         of all the accounts they have subscribed to.




CONFIDENTIAL                       23                         WebsiteBiz
“Best Practices
 Listen
   o Monitor comments about your brand and industry
   o Follow your customers & industry leaders
   o Search.Twitter.com
 Share
   o Photos and behind the scenes info about your business.
   o Reference articles and interesting links
 Engage
   o   Employ a direct, genuine a likable tone from your business
   o   Ask questions and poll your followers
   o   Respond to comments and queries
   o   Retweet and reply publicly to great tweets
   o   Tweet updates about special offers and time-sensitive deals.

                                  24
CONFIDENTIAL   25   WebsiteBiz
CONFIDENTIAL   26   WebsiteBiz
Mobile – Extending the Desktop


                  Top Activities:
                  1. Sent Text Message (SMS)
                  2. Took Photos
                  3. Sent email
                  4. Accessed Social Network
                  5. Surfed Web



                                   Source – Comscore 2010
Mobile for Business?

       Build a mobile-friendly web site
       Design email campaigns for mobile
       Offer SMS content to your subscribers
       Test mobile advertising
       Capitalize on location–based technology




CONFIDENTIAL                      29              WebsiteBiz
30
Build a mobile-friendly web site
Design email campaigns for mobile
Offer SMS content to your subscribers
Test mobile advertising
Capitalize on location–based technology




                       31
Communicating to a Segment of One



  Personal
  Relevant
  Timely
Triangle Offense of Communication




             Your
            Website

Weitere ähnliche Inhalte

Ähnlich wie Continuing the Conversation Online

AnyMeeting Small Business Webinar Series: Digital Marketing for Small Business
AnyMeeting Small Business Webinar Series: Digital Marketing for Small BusinessAnyMeeting Small Business Webinar Series: Digital Marketing for Small Business
AnyMeeting Small Business Webinar Series: Digital Marketing for Small Business
AnyMeeting, Inc.
 
Marketing, Advertising & PR on a Tight Budget by Marta Kagan
Marketing, Advertising & PR on a Tight Budget by Marta KaganMarketing, Advertising & PR on a Tight Budget by Marta Kagan
Marketing, Advertising & PR on a Tight Budget by Marta Kagan
suhailmirza
 
LinkedIn Content Marketing ebook
LinkedIn Content Marketing ebookLinkedIn Content Marketing ebook
LinkedIn Content Marketing ebook
Bree Roberts
 
How effective sales people are making the most of social media
How effective sales people are making the most of social mediaHow effective sales people are making the most of social media
How effective sales people are making the most of social media
Cindy Rosen
 
Social media marketing - LinkedIn
Social media marketing - LinkedInSocial media marketing - LinkedIn
Social media marketing - LinkedIn
alois31
 
LinkedIn Presentation
LinkedIn PresentationLinkedIn Presentation
LinkedIn Presentation
Noushin Aslam
 

Ähnlich wie Continuing the Conversation Online (20)

AnyMeeting Small Business Webinar Series: Digital Marketing for Small Business
AnyMeeting Small Business Webinar Series: Digital Marketing for Small BusinessAnyMeeting Small Business Webinar Series: Digital Marketing for Small Business
AnyMeeting Small Business Webinar Series: Digital Marketing for Small Business
 
Social Media Strategies and Tactics for Business
Social Media Strategies and Tactics for BusinessSocial Media Strategies and Tactics for Business
Social Media Strategies and Tactics for Business
 
3 Easy Tweaks to Drive Leads to Your Company’s LinkedIn Page
3 Easy Tweaks to Drive Leads to Your Company’s LinkedIn Page3 Easy Tweaks to Drive Leads to Your Company’s LinkedIn Page
3 Easy Tweaks to Drive Leads to Your Company’s LinkedIn Page
 
Four B2B Social Media Success Stories: How B2B Companies Can (and should) Use...
Four B2B Social Media Success Stories: How B2B Companies Can (and should) Use...Four B2B Social Media Success Stories: How B2B Companies Can (and should) Use...
Four B2B Social Media Success Stories: How B2B Companies Can (and should) Use...
 
Marketing, Advertising & PR on a Tight Budget
Marketing, Advertising & PR on a Tight BudgetMarketing, Advertising & PR on a Tight Budget
Marketing, Advertising & PR on a Tight Budget
 
Marketing, Advertising & PR on a Tight Budget by Marta Kagan
Marketing, Advertising & PR on a Tight Budget by Marta KaganMarketing, Advertising & PR on a Tight Budget by Marta Kagan
Marketing, Advertising & PR on a Tight Budget by Marta Kagan
 
Effectively Managing Your LinkedIn Presence
Effectively Managing Your LinkedIn PresenceEffectively Managing Your LinkedIn Presence
Effectively Managing Your LinkedIn Presence
 
LinkedIn Content Marketing ebook
LinkedIn Content Marketing ebookLinkedIn Content Marketing ebook
LinkedIn Content Marketing ebook
 
Content Marketing Taktiken mit LinkedIn: Besser Lead Generierung
Content Marketing Taktiken mit LinkedIn: Besser Lead Generierung Content Marketing Taktiken mit LinkedIn: Besser Lead Generierung
Content Marketing Taktiken mit LinkedIn: Besser Lead Generierung
 
How effective sales people are making the most of social media
How effective sales people are making the most of social mediaHow effective sales people are making the most of social media
How effective sales people are making the most of social media
 
Engage B2B Buyers On LinkedIn
Engage B2B Buyers On LinkedInEngage B2B Buyers On LinkedIn
Engage B2B Buyers On LinkedIn
 
Social media marketing - LinkedIn
Social media marketing - LinkedInSocial media marketing - LinkedIn
Social media marketing - LinkedIn
 
LinkedIn for a "Business Marketer"
LinkedIn for a "Business Marketer"LinkedIn for a "Business Marketer"
LinkedIn for a "Business Marketer"
 
LinkedIn Presentation
LinkedIn PresentationLinkedIn Presentation
LinkedIn Presentation
 
LinkedIn For a Business Marketer
LinkedIn For a Business MarketerLinkedIn For a Business Marketer
LinkedIn For a Business Marketer
 
digital marketing pdf
digital marketing pdfdigital marketing pdf
digital marketing pdf
 
digital marketing.pptx
digital marketing.pptxdigital marketing.pptx
digital marketing.pptx
 
CiscoWebEx Case Study
CiscoWebEx Case StudyCiscoWebEx Case Study
CiscoWebEx Case Study
 
Indiana Construction Roundtable Presentation
Indiana Construction Roundtable PresentationIndiana Construction Roundtable Presentation
Indiana Construction Roundtable Presentation
 
The New Rules of Content Marketing
The New Rules of Content MarketingThe New Rules of Content Marketing
The New Rules of Content Marketing
 

Mehr von WebsiteBiz (12)

User Intent
User IntentUser Intent
User Intent
 
Marketing Ecosystems
Marketing EcosystemsMarketing Ecosystems
Marketing Ecosystems
 
The Triangle Offense of Digial Marketing
The Triangle Offense of Digial MarketingThe Triangle Offense of Digial Marketing
The Triangle Offense of Digial Marketing
 
Get More Conversions with Retargeting
Get More Conversions with RetargetingGet More Conversions with Retargeting
Get More Conversions with Retargeting
 
Effective Landing Pages
Effective Landing PagesEffective Landing Pages
Effective Landing Pages
 
10 SEO Metrics Demystified
10 SEO Metrics Demystified10 SEO Metrics Demystified
10 SEO Metrics Demystified
 
Exact Target Email & Social Integration
Exact Target Email & Social IntegrationExact Target Email & Social Integration
Exact Target Email & Social Integration
 
Landing Page Best Practices
Landing Page Best PracticesLanding Page Best Practices
Landing Page Best Practices
 
Improving Marketing ROI With Web Analytics
Improving Marketing ROI With Web AnalyticsImproving Marketing ROI With Web Analytics
Improving Marketing ROI With Web Analytics
 
Integrating Social Media, SEO, and Web Analytics Webinar
Integrating Social Media, SEO, and Web Analytics   WebinarIntegrating Social Media, SEO, and Web Analytics   Webinar
Integrating Social Media, SEO, and Web Analytics Webinar
 
Online Marketing Best Practices
Online Marketing Best PracticesOnline Marketing Best Practices
Online Marketing Best Practices
 
State of B2B Online Marketing - Connections 09
State of B2B Online Marketing - Connections 09State of B2B Online Marketing - Connections 09
State of B2B Online Marketing - Connections 09
 

Kürzlich hochgeladen

unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
Abortion pills in Kuwait Cytotec pills in Kuwait
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
amitlee9823
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Dipal Arora
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
lizamodels9
 

Kürzlich hochgeladen (20)

Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
Pharma Works Profile of Karan Communications
Pharma Works Profile of Karan CommunicationsPharma Works Profile of Karan Communications
Pharma Works Profile of Karan Communications
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSM
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 

Continuing the Conversation Online

  • 2. About Me 10+ years Digital Marketing WebsiteBiz.com MarketerInsight.com Twitter.com/kbconnect Kyle@websitebiz.com
  • 3. About My Company  WebsiteBiz is a Digital Marketing Agency  Founded in 1997  Headquartered in Charlotte, NC  52nd Fastest Private Growing Company CONFIDENTIAL 3 WebsiteBiz
  • 4. CONFIDENTIAL 4 WebsiteBiz
  • 5. Customers Are in Control CONFIDENTIAL 5 WebsiteBiz
  • 6. Customers Are in Control CONFIDENTIAL 6 WebsiteBiz
  • 7. Rules Have Changed. The Stakes Are High CONFIDENTIAL 7 WebsiteBiz
  • 8. Fueling Communication Website Blogs Types of Content ○ Original Stories ○ Product/Service Info ○ News/Trends ○ PR ○ Case Studies ○ Research
  • 9. Communicating to a Segment of One Personal Relevant Timely
  • 10. Triangle Offense of Communication Your Website
  • 11. Email – The Backbone of Communication 1. Get Permission 2. Know Your Subscribers 3. Integrate 4. Be Consistent 5. Design for Mobile!
  • 12. Using Email for Business 1. Newsletters ○ Targeted ○ Scheduled Broadcasts ○ Educational Email 2. Promotions ○ Breaking News ○ New Products/Services ○ Special Offers 3. Event and Webinar CRM Web ○ Invites ○ RSVP ○ Surveys CONFIDENTIAL 12 WebsiteBiz
  • 13. CONFIDENTIAL 13 WebsiteBiz
  • 14. CONFIDENTIAL 14 WebsiteBiz
  • 15. Social Media - Show of Hands CONFIDENTIAL 15 WebsiteBiz
  • 16.
  • 17. Using Facebook for Business  Establish a company policy  Create a Business Page (Different from Personal)  Set objectives – Seek “Likes”  Determine content strategy ○ What will you publish? ○ Who will publish and monitor? ○ Integrate with website & email ○ Consider advertising for audience targeting
  • 18. CONFIDENTIAL 18 WebsiteBiz
  • 19. CONFIDENTIAL 19 WebsiteBiz
  • 20. CONFIDENTIAL 20 WebsiteBiz
  • 21. Using LinkedIn for Business 1. Create a Company Profile ○ Post events, white papers, news ○ Maintain and update 2. Create and Use Groups ○ Industry topics ○ Associations ○ Trends ○ Product 3. Seed the groups with members ○ Encourage employees, alumni, partners, customers to join ○ Provide time for employee to spend on the tool ○ Coach your employees to answer questions and offer input CONFIDENTIAL 21 WebsiteBiz
  • 22. LinkedIn Applications  Wordpress App- Integrate a blog with your profile  Slideshare.net app - Showcase presentations and add a video that autoplays when people land on your profile.  Synch your Twitter and LinkedIn profiles  LinkedIn Events App – allows you to promote events  LinkedIn Polls App - allows you to easily find answers to your business and market research questions 22
  • 23. What is Twitter?  Real-time  Opt-in communication  Accessible Anywhere  Tweets are public messages of up to 140 characters  Anyone can read, write and share tweets  Users subscribe to messages by following your account.  Followers receive your messages in their timeline, a feed of all the accounts they have subscribed to. CONFIDENTIAL 23 WebsiteBiz
  • 24. “Best Practices  Listen o Monitor comments about your brand and industry o Follow your customers & industry leaders o Search.Twitter.com  Share o Photos and behind the scenes info about your business. o Reference articles and interesting links  Engage o Employ a direct, genuine a likable tone from your business o Ask questions and poll your followers o Respond to comments and queries o Retweet and reply publicly to great tweets o Tweet updates about special offers and time-sensitive deals. 24
  • 25. CONFIDENTIAL 25 WebsiteBiz
  • 26. CONFIDENTIAL 26 WebsiteBiz
  • 27. Mobile – Extending the Desktop Top Activities: 1. Sent Text Message (SMS) 2. Took Photos 3. Sent email 4. Accessed Social Network 5. Surfed Web Source – Comscore 2010
  • 28.
  • 29. Mobile for Business? Build a mobile-friendly web site Design email campaigns for mobile Offer SMS content to your subscribers Test mobile advertising Capitalize on location–based technology CONFIDENTIAL 29 WebsiteBiz
  • 30. 30
  • 31. Build a mobile-friendly web site Design email campaigns for mobile Offer SMS content to your subscribers Test mobile advertising Capitalize on location–based technology 31
  • 32. Communicating to a Segment of One Personal Relevant Timely
  • 33. Triangle Offense of Communication Your Website