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3rd Annual  Managing Talent in Pharma   Diversity Strategy   Uxio Malvido EMEAC Diversity and Work Environment Leader Prague, March 19-20th 2009
About Merck & Co / MSD ,[object Object],[object Object],[object Object],AP / Japan  Global Operations External Recognition Latin America  US  EMEAC
Topics we will cover today Inclusion demographic trends Female Leadership Global Constituency Groups Business Case Employer Branding Flexibility Health 2.0 Multicultural Diversity Differently Able LGBT Generations Diversity Strategy Work-Life Balance Interfaith Social Networks Talent management practices Respect in the workplace External partnerships Engagement
Introduction Diversity Approach Business perspective: Impact of social changes in the workplace/marketplace Compliance: Equal Opportunities legislation in all major markets (global trend) Values: Mission and vision of the organization Business  Case
Demography Social Values Tecnology The future is already here,  It’s just not evenly distributed . Workplace Business  Case Workforce Talent Marketplace Customers
Demography Physicians Demography:  Feminization and Multiculturalism Source : FundaciĂłn CESM. DemografĂ­a MĂ©dica.  Business  Case
Multicultural Diversity implications Personality Culture Human Nature Universal Group Individual Innate and learned Learned Innate Ref: “Cultures and Organizations”,  Hofstede, Geert Multicultural  Diversity
Multicultural Diversity Implications Rituals Heroes Symbols Practices Ref: “Cultures and Organizations”,  Hofstede, Geert SYMBOLS: Words, gestures, images and objects HEROES: people dead or alive, real or no who are behavioural models RITUALS: collective activities socially considered esential … Practices: group of symbols, heroes and rituals which can be seen although true meaning is only interpretable by group members Geert-Hofstede Model Multicultural  Diversity Values ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Multicultural Diversity implications ,[object Object],Multicultural  Diversity Italy France Spain Latin US UK Anglo Nordic Germanic Germany The Netherlands Sweden Norway Denmark Need for Harmony Colectivism Source : Different Cultures, Similar Perceptions: Stereotyping of Western European Business Leaders.  Catalyst
Talent Management in European Cultures ENGAGEMENT Source : Talent Management in European Cultures.  Catalyst Positive view of job Positive view of company Commitment to doing a good job Turnover Intentions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Multicultural  Diversity
Female Talent: Business Case The company have made a public commitment to increase female representation at senior manager level  from 29% to 36% in 2012   (CSR Report) @ Merck ,[object Object],[object Object],Healthcare ,[object Object],[object Object],[object Object],Female Leadership ,[object Object],[object Object],Profitability
Managing Female Representation Female  Talent 40% Executive Country A (45%; 45%) Country B (46%; 36%) Country D (31%; 32%) Country C (45%; 26%) Retention Progression (Manager and Executive Levels ) Progression (Executive level ) 30% 50% C 50% 40% Manager 36%  (Merck reference) Within the Region: Setting different local measures  Company Marketplace Promotion  (in) Promotion  (out) Recruitment Turnover + _ Within the Countries: Understanding drivers of representation
Diversity Strategy: GCG Model Asian Black Differently  Able Generational LGBT Inter-Faith Latino/ Hispanic Native/ Indigenous Women Men Global   Constituency   Groups ,[object Object],Diversity  Strategy
GCG Approach: 4 Common Questions  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],CV related questions HPO related questions Goal: Vital Few Recommendations Diversity  Strategy
GCGs and ERGs Global  Constituency Groups ERG’s Society Social Networks Diversity  Strategy
GCG Journey in 2008 February Global Launch March – April Expanding the  Network June – Sep GCGs / CoEs Partnership October EC review and approval May Virtual Strategy  Summit Initial thoughts on 4 Qs Input from SMEs Insights from Company strategic initiatives Each GCG self-organize around 4 Qs Input from other employees Research and benchmarking Each GCG integrates input from workstreams Identification of key success factors Prioritization Come as “One Voice” across GCG’s Refine work with CoE & Line to develop  recommendations  for EC 8 Vital Few  Recommendations  4 internal and 4 external 17 quick-wins and medium-term actions
Complete installation of GCG recommend-ations; DWE&ER begins auditing regions/divisions for global diversity objectives Full integration of Diversity and Inclusion into our business model; all Merck operations engaged in D&I objectives Culture Survey scores at goal for our regions/divi-sions; best-in-class external recognition Timeline for Diversity realization Diversity  Strategy Roll-out of initial GCG recommenda-tions; Expansion of ERGs to ex-US operations; global D&I training curriculum installed 2009 2012 2010 2011
Flexibility: Business Case Workforce Trends: Macro Trends: Flexibility
Business Case for Flexibility in the Workplace ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Benchmarking Research on Benefits A consistent request Solid benefits Achievable Employee input Flexibility
Flexibility Survey A Employees ,[object Object],[object Object],[object Object],[object Object],[object Object],B Supervisors ,[object Object],[object Object],[object Object],C Satisfaction and  Engagement E Comments D Background ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Global Flexible Work Arrangement - Policy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Flexibility
Global Flexible Work Arrangements – Guiding Principles Flexibility is good for our business and good for our people. Equitable consideration Flexible work arrangements are  not an entitlement.   Results  are what count, not "face time."  1 2 3 4 The  reason  for a flexibility request is  not part of the process.   Flexibility does  not limit career opportunities . Flexibility helps the company become an  Employer of Choice.    Flexibility is a  two-way street 5 8 6 7
Support tools Flexibility
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2009_03 Diversity Strategy (Talent Management in Pharma)

  • 1. 3rd Annual Managing Talent in Pharma Diversity Strategy Uxio Malvido EMEAC Diversity and Work Environment Leader Prague, March 19-20th 2009
  • 2.
  • 3. Topics we will cover today Inclusion demographic trends Female Leadership Global Constituency Groups Business Case Employer Branding Flexibility Health 2.0 Multicultural Diversity Differently Able LGBT Generations Diversity Strategy Work-Life Balance Interfaith Social Networks Talent management practices Respect in the workplace External partnerships Engagement
  • 4. Introduction Diversity Approach Business perspective: Impact of social changes in the workplace/marketplace Compliance: Equal Opportunities legislation in all major markets (global trend) Values: Mission and vision of the organization Business Case
  • 5. Demography Social Values Tecnology The future is already here, It’s just not evenly distributed . Workplace Business Case Workforce Talent Marketplace Customers
  • 6. Demography Physicians Demography: Feminization and Multiculturalism Source : FundaciĂłn CESM. DemografĂ­a MĂ©dica. Business Case
  • 7. Multicultural Diversity implications Personality Culture Human Nature Universal Group Individual Innate and learned Learned Innate Ref: “Cultures and Organizations”, Hofstede, Geert Multicultural Diversity
  • 8.
  • 9.
  • 10.
  • 11.
  • 12. Managing Female Representation Female Talent 40% Executive Country A (45%; 45%) Country B (46%; 36%) Country D (31%; 32%) Country C (45%; 26%) Retention Progression (Manager and Executive Levels ) Progression (Executive level ) 30% 50% C 50% 40% Manager 36% (Merck reference) Within the Region: Setting different local measures Company Marketplace Promotion (in) Promotion (out) Recruitment Turnover + _ Within the Countries: Understanding drivers of representation
  • 13.
  • 14.
  • 15. GCGs and ERGs Global Constituency Groups ERG’s Society Social Networks Diversity Strategy
  • 16. GCG Journey in 2008 February Global Launch March – April Expanding the Network June – Sep GCGs / CoEs Partnership October EC review and approval May Virtual Strategy Summit Initial thoughts on 4 Qs Input from SMEs Insights from Company strategic initiatives Each GCG self-organize around 4 Qs Input from other employees Research and benchmarking Each GCG integrates input from workstreams Identification of key success factors Prioritization Come as “One Voice” across GCG’s Refine work with CoE & Line to develop recommendations for EC 8 Vital Few Recommendations 4 internal and 4 external 17 quick-wins and medium-term actions
  • 17. Complete installation of GCG recommend-ations; DWE&ER begins auditing regions/divisions for global diversity objectives Full integration of Diversity and Inclusion into our business model; all Merck operations engaged in D&I objectives Culture Survey scores at goal for our regions/divi-sions; best-in-class external recognition Timeline for Diversity realization Diversity Strategy Roll-out of initial GCG recommenda-tions; Expansion of ERGs to ex-US operations; global D&I training curriculum installed 2009 2012 2010 2011
  • 18. Flexibility: Business Case Workforce Trends: Macro Trends: Flexibility
  • 19.
  • 20.
  • 21.
  • 22. Global Flexible Work Arrangements – Guiding Principles Flexibility is good for our business and good for our people. Equitable consideration Flexible work arrangements are not an entitlement. Results are what count, not "face time." 1 2 3 4 The reason for a flexibility request is not part of the process. Flexibility does not limit career opportunities . Flexibility helps the company become an Employer of Choice. Flexibility is a two-way street 5 8 6 7
  • 24. Q&A