1. C.L. Services, Inc.
Prosponsive ®
Solutions

2. Know Your Partner
• Debt free
• 17-year old company
• 141 customers and 96 transportation
outsourcing contracts
• Customers include: Kroger, Nestle, DOD,
U.S. Mail, Costco, Duraflame, FramGroup

3. ®
Prosponsive Defined
• Through exhaustive research we have uncovered
what our customers say is important to them and
then set out to train our staff to meet their needs
• We are:
• Knowledgeable
• Dependable
• Accurate
• Dedicated to raving customer service
• These values are so important to us we
®
trademarked our term Prosponsive -- It’s not a
word, it’s our mission

4. Right-Sized Solution
• A privately owned and operated logistics
outsourcing company providing flexibility and
customized solutions to our clients
• Our operations team consists of:
• CTB/TIA trained CSRs
• Business/pricing analysts
• Dispatch managers
• Warehouse managers
• TMS professionals
• Project managers

5. Typical Daily Shipments
Chicago
Boston
San Fran
Atlanta
Dallas

6. Carrier Compliance
We provide capacity
17,000 qualified carriers
• We are in direct contact on every load throughout the dispatch and delivery
process
• Our company utilizes small contract carrier fleets and private fleets. On a
week-to-week basis we utilize about 700 of our “Excellence in Service”
carriers, which average about 40 trucks per fleet
• No carriers are added to our database that have less than the following
standards of criteria:
• Safersys (FMCSA) • Satisfactory or none
• Active Authority • Contract, Common, DOT
• Active insurance • Cargo, auto liability,
worker’s comp.
• CSA BASICs • No service failures
• TIA Watchdog reports • No negative reports
• Carrier Performance Report (CPR) • A, B or N records

7. Certifiably Different
Transportation brokers are required
by law to have a $75,000 surety
bond. Less than one half of one
percent of U.S. transportation
brokers have a $100,000 surety
bond. We are in that ½ of one
percent.
There are 3,330 companies listed
on the SmartWay Partners site.
Only 456 are “non asset based
carriers.” C.L. Services, Inc. is of
the 2% of transportation brokers
who are SmartWay Partners.

8. Service & Technology
Cradle to Grave
Human touch
C.L. Services, Inc. complements Only upon delivery
receives Phone, technology in check verification is the
Fax, email, EDI calls through to delivery load released to
order confirmation billing
Order is entered Details are captured via Invoicing is initiated
into the platform GPS for tracking to and delivered via
and all shipper delivery and customer eco-friendly EDI,
SOPs are auto- self-service Web access
or 214 EDI updates
ACH, email, or via
populated paper invoices
Software Upon dispatch,
carrier is delivered Carrier supplies C. L. Services, Inc.
full shipping and driver cell phone, maintains full visibility
delivery instructions trailer, truck #s for and in control through
after compliance the entire process
tracking or EDI or
confirmation
GPS

9. Summary
• National Coverage
• Experienced and trained professionals (CTB certified by
TIA) staff
• Scalable – technology + staff - asset limitations
• Risk mitigation through quality carrier selection and
verification
• Documented, repeatable processes ensuring quality
control
• Dependability 24/7/365
• Network and technology access/visibility
• Clear Sense of Urgency
®
“Prosponsive ” it’s not a word, it’s our mission