TMA World's Terence Brake explains new demands placed on global leaders in today's international business environment.

1. New thinking on
developing global
leaders
TMA World Viewpoint

2. The context of global leadership
“Back in 1997, I published a book called
The Global Leader (McGraw-Hill).
That was 12 years ago; times have changed!”
Terence Brake, President, TMA World-Americas
While globalization and technologies have
changed the game, some things haven‟t changed
so much as they have intensified. The VUCA
framework - developed in the military - helps
highlight the „stable‟ factors in the environment:
• Volatility
• Uncertainty
• Complexity
• Ambiguity
As the context changes, so must our leadership
capability models.

3. Capabilities for today's global leader
Examining global leadership through three powerful lenses
highlights the following:
1 2 3
The The The
Environmental Interpersonal Personal
Lens Lens Lens

4. Capabilities for today's global leader
The Environmental Lens
• Ambassadorial Talent: Models a
global corporate culture that acts as an
integrative force
• Digital Smarts: Takes full advantage
of the push and pull capabilities of new
media to engage others
• Organizational Know-How:
Capitalizes on capabilities and
resources from across the enterprise
• Strategic Learning: Engages in
ongoing strategy making through
continuous environmental analysis
• Universal Perspective: Incorporates
global and local needs to generate
optimal results

5. Capabilities for today's global leader
The Interpersonal Lens
• Collaboration: Partners across
distances to create new value for the
business
• Conflict Management &
Negotiation: Builds bridges across
distances
• Emotional & Cultural Intelligence:
Develops and maintains relationships
across borders
• Dialogue: Engages in learning
conversations to increase the depth
and scope of shared understanding
• Networking: Reaches out globally to
develop personal capacity and learning

6. Capabilities for today's global leader
The Personal Lens
• Confidence: Has the self assurance
that difficulties can be worked through
• Creativity: Applies imagination in
solving the „wicked‟ problems arising in
a global business context
• Curiosity: Enjoys opportunities to
learn about self and others through
new experiences
• Integrative Thinking: Sees problems
in their totality and „connects the dots‟
• Endurance: Has the toughness to
work through setbacks

7. Developing global leaders for a
complex and connected world
Holistic View of Global Leader Development
EXPERIENTIAL
Concrete experience real-life
problem solving
• On-the-job training • Global forums
• Project-based assignments • Communities of practice / interest
• Global team assignments • Targeted online networking
• Coaching
CLOSED OPEN
Global Leadership:
Relatively „bound‟ Three Lenses Relatively „unbound‟
initiatives initiatives
• F2F & Virtual training programs, • Online networking
e.g., TMA World The Global • Mobile informational resources, e.g., TMA World
Leader, The Global Team Leader Country Navigator
• E-learning • Mobile learning resources
• Action learning • Blogging, podcasting
INSTRUCTIONAL
Conceptual & informational
understanding, skills building

8. Paying attention to potential barriers
In implementing global leadership initiatives there are many
barriers to overcome. A number of them are listed below.
Look for warning signs, and step in quickly and decisively.
• Initiatives not closely linked to global business strategy
• Senior leaders not having accountability or commitment
• Unfamiliarity with Enterprise 2.0
opportunities
• Large gaps between L&D and line
management perspectives
• Conflicting cultural messages
• Lack of internal marketing investment
• Inconsistent, un-sustained
deployment
• Lack of measurement/monitoring to
support the business case
• Fragmented rather than holistic approach

9. To learn more about how TMA World can help
your organization unlock the secrets of global
leadership, please contact us at
enquiries@tmaworld.com or visit
www.tmaworld.com/leadership.cfm