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Developing a
                    Revenue
                      Generating
                       Social Media
                            Strategy
Presented by: Genia K. Stevens, MBA
608.466.7612
gks@geniastevens.com
Q: What’s the benefit of your
     brand utilizing social media?




A:  People talk. They’re talking to each other
about your brand on social networks. You can
be a part of that conversation.
Before you get too
excited . . . STOP!

Make a plan.

Develop your social
media strategy.

Developing a strategy
helps you avoid pitfalls
down the road.
To Develop a Revenue Generating Social Media
Strategy, Your Strategy Will Address These
Questions:
•Who’s your target market?
•Who are you?
•What are you trying to accomplish?
•Who will create, implement and manage
your campaign?
•What tools will you use?
•Where will your content come from?
•What milestones will you establish
•How will you measure your progress?
•How will you manage your brand’s reputation?
Who’s Your Target Market?

•Determine your target market
•What social networks do they use?
•How will you locate them on the various social
networks?
•How will you approach them?
•When will you approach them?
Who
      are
      you?
•What does your organization/company do?
•How does it benefit your target market?
Who Will Create, Implement and Manage
Your Campaign?

•Senior level marketing staff (create)
•Mid level marketing staff (implement)
•Entry level marketing staff (manage
 ongoing tasks)
•Interns (manage ongoing tasks)
•Outsourced 3rd party (create,
implement or manage ongoing tasks)
•Knowledgeable
•Passionate about building and
maintaining relationships
What Tools Will You Use?

•Blogs
•Your web site
•Video sharing web sites
•Social networking web sites
•Social media press releases
Where Will Your Content Come From?
•Articles
•Blog posts
•Videos
•Press releases
•News from trusted and reliable resources
•E-Newsletters you subscribe to
•Pictures
•Contests
•Surveys (quantitative and qualitative)
•Share your connections’ content
What Milestones Will You Establish?

•Establish timeframes for accomplishing
major goals (3 months, 6 months)
•Time milestones with product/site
launches
•Establish weekly and monthly tasks
How Will You Measure Your Progress?

•Use Bit.ly (or similar URL shortener)
•Track how often your content is shared
•Monitor level of engagement
•Install Google Analytics
•Utilize Facebook fan page insights
•Track community growth
•Track sales related to social media activity
•Track leads obtained using social media activity
How Will You Manage Your Brand’s Reputation?
Assign a person or team to do the following:
•Stay alert on the various social networks
•Subscribe to Google alerts
•Monitor brand mentions on all social
networks
•Put out fires quickly
•Respond to questions/comments
 about your company/product
Brands that take the time to write a solid social
media strategy:

1. Develop great relationships with their social
   community
2. Avoid common pitfalls that damage their brand
3. Create great content that get their community engaged
   and keep them engaged
4. Turn their community members into brand
   ambassadors who sell their product or service to their
   friends and family
5. Increase their revenue and growth by 60% (versus 8%
   for businesses that don’t use social media - Marketo
   Report, 2010)
Questions? Comments?

Genia K. Stevens, MBA
608.466.7612
gks@geniastevens.com
www.GeniaStevens.com
    Developing a Revenue Generating Social Media Strategy
    Presented April 10, 2012 – via Webinar to Chicago Area Businesses

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Developing a Revenue Generating Social Media Strategy [Genia Stevens]

  • 1. Developing a Revenue Generating Social Media Strategy Presented by: Genia K. Stevens, MBA 608.466.7612 gks@geniastevens.com
  • 2. Q: What’s the benefit of your brand utilizing social media? A: People talk. They’re talking to each other about your brand on social networks. You can be a part of that conversation.
  • 3. Before you get too excited . . . STOP! Make a plan. Develop your social media strategy. Developing a strategy helps you avoid pitfalls down the road.
  • 4. To Develop a Revenue Generating Social Media Strategy, Your Strategy Will Address These Questions: •Who’s your target market? •Who are you? •What are you trying to accomplish? •Who will create, implement and manage your campaign? •What tools will you use? •Where will your content come from? •What milestones will you establish •How will you measure your progress? •How will you manage your brand’s reputation?
  • 5. Who’s Your Target Market? •Determine your target market •What social networks do they use? •How will you locate them on the various social networks? •How will you approach them? •When will you approach them?
  • 6. Who are you? •What does your organization/company do? •How does it benefit your target market?
  • 7. Who Will Create, Implement and Manage Your Campaign? •Senior level marketing staff (create) •Mid level marketing staff (implement) •Entry level marketing staff (manage ongoing tasks) •Interns (manage ongoing tasks) •Outsourced 3rd party (create, implement or manage ongoing tasks) •Knowledgeable •Passionate about building and maintaining relationships
  • 8. What Tools Will You Use? •Blogs •Your web site •Video sharing web sites •Social networking web sites •Social media press releases
  • 9. Where Will Your Content Come From? •Articles •Blog posts •Videos •Press releases •News from trusted and reliable resources •E-Newsletters you subscribe to •Pictures •Contests •Surveys (quantitative and qualitative) •Share your connections’ content
  • 10. What Milestones Will You Establish? •Establish timeframes for accomplishing major goals (3 months, 6 months) •Time milestones with product/site launches •Establish weekly and monthly tasks
  • 11. How Will You Measure Your Progress? •Use Bit.ly (or similar URL shortener) •Track how often your content is shared •Monitor level of engagement •Install Google Analytics •Utilize Facebook fan page insights •Track community growth •Track sales related to social media activity •Track leads obtained using social media activity
  • 12. How Will You Manage Your Brand’s Reputation? Assign a person or team to do the following: •Stay alert on the various social networks •Subscribe to Google alerts •Monitor brand mentions on all social networks •Put out fires quickly •Respond to questions/comments about your company/product
  • 13. Brands that take the time to write a solid social media strategy: 1. Develop great relationships with their social community 2. Avoid common pitfalls that damage their brand 3. Create great content that get their community engaged and keep them engaged 4. Turn their community members into brand ambassadors who sell their product or service to their friends and family 5. Increase their revenue and growth by 60% (versus 8% for businesses that don’t use social media - Marketo Report, 2010)
  • 14. Questions? Comments? Genia K. Stevens, MBA 608.466.7612 gks@geniastevens.com www.GeniaStevens.com Developing a Revenue Generating Social Media Strategy Presented April 10, 2012 – via Webinar to Chicago Area Businesses