John Girard’s presentation “Guiding Organizations into the Future” at International Conference on the Knowledge Economy (ICKE), East London, South Africa.

1. Link
for
slides
and
paper:
www.sagology.com/605
2
Guiding
Organiza7ons
into
the
Future
1
John
P.
Girard,
Ph.D.
john.girard@minotstateu.edu
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
It
is
all
about
People!
Pre-­‐conference
Workshop
DVD
3
4
Sagology
is
dedicated
to
connec%ng
people
with
people
to
facilitate
collabora%on,
learning,
and
knowledge
sharing
through
keynotes,
workshops,
and
consul7ng.
sagology
[sāj-­‐ol-­‐uh-­‐jee]
-­‐noun
1. the
study
of
organiza%onal
wisdom
in
all
its
forms,
esp.
with
reference
to
technology,
leadership,
culture,
process,
and
measurement
2. the
study
of
one
venerated
for
experience,
judgment,
and
wisdom.
Origin:
2008;
Canadian
English,
from
Middle
English
sage
+
-­‐ology.
Sage
[Middle
English,
from
Old
French,
from
Vulgar
La7n
*sapius,
from
La7n
sapere,
to
be
wise;
see
sep-­‐
in
Indo-­‐European
roots.]
-­‐ology
[Middle
English
-­‐logie,
from
Old
French,
from
La7n
-­‐logia,
from
Greek
-­‐logiā
(from
logos,
word,
speech;
see
leg-­‐
in
Indo-­‐
European
roots)
and
from
-­‐logos,
one
who
deals
with
(from
legein,
to
speak;
see
leg-­‐
in
Indo-­‐European
roots).]
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Knowledge
Sharing
–
Nothing
New?
A
New
View
of
KM
5
6
Knowledge Management is the Measurement
creation, transfer, and exchange of Leadership
organizational knowledge to achieve
a [competitive] advantage.
Technology
Process
Culture
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
www.sagology.com
1
info@sagology.com

2. Pufng
our
Task
in
Context
Empowering
Knowledge
Workers
7
8
Chapter
8:
Produc7vity
Through
People
More
ques7ons
than
answers!
1982
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Success
demands
we
consider
the
South
African
View
A
lijle
TLC
goes
a
long
way!
9
10
Leadership
Measurement
• Transparency
Leadership
• Vision and example
Technology
• Resources (including time) Process
Culture
Technology Culture
• Help or hinder • Need to Share vs
Need to Know
• Ease of access
• Privacy
• Tending toward
free • Content Creators
and Joiners
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
TLC:
Technology
The
Social
Technographics™
Ladder
11
12
Creators
Creators
make
social
content
go.
They
write
blogs
or
upload
Cri%cs
respond
to
content
from
video,
music,
or
text.
others.
They
post
reviews,
Cri%cs
CompuServe
comment
on
blogs,
par7cipate
in
forums,
and
edit
wiki
ar7cles.
Collectors
organize
content
for
Collectors
themselves
or
others
using
RSS
feeds,
tags,
and
vo7ng
sites
like
Digg.com
“A
social
trend
in
which
people
Joiners
connect
in
social
Joiners
networks
like
MySpace
and
use
technologies
to
get
the
Facebook
things
they
need
from
each
Spectators
consume
social
other,
rather
than
from
Spectators
content
including
blogs,
user-­‐
tradi7onal
ins7tu7ons
like
generated
video,
podcasts,
Inac%ves
neither
create
nor
forums,
or
reviews
corpora7ons.”
groundswell.forrester.com
consume
social
content
of
any
Inac%ves
kind
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
www.sagology.com
2
info@sagology.com

3. The
Social
Technographics™
Ladder
The
Internet
Big
Picture
US
Adults
13
14
2007
2010
Creators
US
18-­‐24
US
35-­‐44
US
55+
18%
24%
46%
23%
12%
Cri%cs
25%
37%
50%
34%
28%
Collectors
12%
21%
38%
20%
12%
Joiners
25%
51%
85%
54%
26%
Spectators
48%
73%
89%
73%
64%
Inac%ves
44%
18%
3%
17%
30%
hjp://www.internetworldstats.com/stats.htm
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
South
African
Data
Coming
Soon
15
16
http://www.globalwebindex.net
http://www.globalwebindex.net
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Africa
Internet
Usage
–
March
2011
Why
Majers
17
18
>350
million
>
800
million
>
400
million
ac7ve
mobile
ac7ve
users
login
daily
users
2
billion
posts
250
million
130
friends
is
are
liked
per
photos
up
per
average
hjp://www.internetworldstats.com/stats1.htm
day
day
South
Africa:
6,800,000 Internet users Dec/10, 13.9% of the
population, per WWW.
Average
user
75%
of
users
4,095,280 Facebook users on June 30/11, 8.4%
connected
to
penetration rate.
outside
USA
hjp://www.internetworldstats.com/africa.htm#za
80
pages
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
www.sagology.com
3
info@sagology.com

4. According
to
Facebook
19
20
— 4,123,980
Facebook
users
live
in
South
Africa
(age
18
or
older)
Personal
or
Organiza7onal
— 2,064,220
Facebook
users
live
in
Johannesburg
(age
18
and
older)
— 59,100
users
live
in
East
London
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Word
Bank
ICT:
1995
vs
2009
New
Technology
21
22
The Newest always is Best …
hjp://info.worldbank.org/etools/kam2/KAM_page7.asp
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
The
Right
Technology
History
of
KM:
Leadership
23
24
c. 350 BC 17th Century 1950s 1990s 2000s
Aristotle Sir Francis Bacon Michael Polanyi Carla O’Dell
Classification
of
Knowledge
Aristotle
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
www.sagology.com
4
info@sagology.com

5. TLC:
Leadership
Open
Leadership
25
26
Share
constantly
Respect
that
your
to
build
trust.
customers
and
Nurture
curiosity
employees
have
and
humility.
power.
Hold
openness
Forgive
failure.
accountable.
Including Ray Downey, Special Operations Command lost 95 men that day –
totaling 1,600 years of experience. (emphasis added)
http://www.charleneli.com/resources/new-­‐rules/
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Openness
Audit
TLC:
Culture
27
28
http://www.slideshare.net/charleneli/openness-­‐audit
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Tribal
Leadership
Twijer
Revolu7on
29
30
See
Sonia
Ben
Jaafer:
www.slideshare.net/KMMiddleEast
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
www.sagology.com
5
info@sagology.com

6. The
Genera7on
Game
Genera7on
Z
31
32
Are
we
ready
for
them?
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Cultural
Dimensions:
Collec7vism
Cultural
Dimensions:
Power
Distance
33
34
Canada
Canada
6
6
5
5
Singapore
USA
Singapore
USA
4
4
3
3
2
2
1
1
Japan
0
England
Japan
0
England
South
Africa
(B)
Australia
South
Africa
(B)
Australia
South
Africa
(W)
South
Africa
(W)
Power
Distance
Prac7ce
Power
Distance
Value
Collec7vism
Prac7ce
Collec7vism
Value
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
www.strategy-­‐business.com/ar7cle/11404
35
36
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
www.sagology.com
6
info@sagology.com

7. Exchange
and
Transfer
of
Knowledge
37
38
TACIT
n Ext
tio ern
za a
i
ial
liz
Soc
ati
on
EXPLICIT
TACIT
on
Measurement
Co
ati
Leadership
mb
liz
a in
a ti
Technology
Process rn on
Inte
Culture
EXPLICIT
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
The
impact
of
not
.
.
.
sharing
Interrela7onship
of
DM,
IM,
KM*
39
40
Records Artificial Communities
Data Management
Integration Intelligence of
Taxonomies Practice
Subject
Expertise
Data Classification
Ontologies Locator
Warehouse
Document
Enterprise After
Management
Portal Action Review
According to Computer Associates . . . Database
Management
Forms
Management
Web
Portal
Group Ware
Virtual
Content Collaboration
Management Search
Engine
Storytelling
Data Information Knowledge
Management Management Management
* Developed by Denise Charbonneau (TBS) and Dr. John Girard
http://www.youtube.com/watch?v=lH39xjXaLW8
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Are
You
Ready?
A
word
on
incen7ves
41
42
hjp://socialnomics.net/
hjp://www.youtube.com/watch?v=GEHilEXW_wY
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
www.sagology.com
7
info@sagology.com

8. 43
Guiding
Organiza7ons
into
the
Future
44
John
P.
Girard,
Ph.D.
john@sagology.com
www.sagology.com
Leading
Organiza:ons
into
the
Future
©
2011,
John
P.
Girard,
Ph.D.
www.sagology.com
8
info@sagology.com