From survival of the fittest to survival of the most cooperative

1. From Survival of the Fittest to Survival of the most Cooperative [email_address] Zurich, October 31st 2008 Somesso

2. What happens in Western Society? T O P D O W N B O T T O M U P Push oriented Pull oriented TOPDOWN ICT PLANNING MARKETING POLITICS LINUX / WIKI /CSN PROTOTYPING SALES COURTS OF JUSTICE NEWSPAPER © F. van der Reep EUROPEAN RULING PRIVATE INITIATIVES REFERENDUM INNOVATION PLANNING

3. OUTSOURCING CORE-EXCELLENCE Away BPM OPERATIONAL EXCELLENCE Excellent way Who’s my PAL COMMUNICATIONAL EXCELLENCE All-ways MANAGEMENT & CONTROL CONTROL EXCELLENCE © F. van der Reep simple complex dynamic environment static environment One way Recognise and accept diversity& subcultures Always ??

4. © F. van der Reep simple complex CAMOUFLAGE Stand up Accept multiple viewpoints

5. Maintainer, focus on what is known Entrepreneur, focus on what is not known visible certain static invisible uncertain dynamic Right Practice Control Hold grip Best Practice Enlarge quantity Shared Practice Outsourcing Delegate Next Practice Enhance Relationships Trust

6. European 3C segmentation examples Functional Cost Saver Outsourcer Flexible Source: Peter van den Heuvel, Frans van der Reep company segmentation based on research data or estimation SIMPLE COMPLEX DYNAMIC WORLD STATIC WORLD 3C

7. Current Research: Taxonomy of Social Configurations according to Robert Scheltens Multiple Goals Single ‘smart’ Goal © Robert Scheltens Club Political Arena Society (Gemeinschaft,Genootschap) Company (Gesellschaft, Gezelschap) Low external pressure Clan Coalition Task force Team High external pressure Closed Open Closed Open Criteria for membership (Access) Goal Orientation

10. Be transparant, consequent and clear in your intentions © F. van der Reep Cooperation is a personal decision

11. Process management © F. van der Reep Procedures ICT $ HRM Process Target

12. Company Reference Grid © F. van der Reep 1.1 ….. 2.1 … 3.1 … 5.1 … 6.1 … Business Process Applicaties IT Infrastructuur Organisation /HRM Visie 1.2 … 2.2 … 3.2 … 5.2 … 6.2 … Assesment 1.3 … 2.3 … 3.3 … 5.3 … 6.3 … Designrules Solution Scenario´s 1.4 … 2.4 … 3.4 … 5.4 … 6.4 … Development 1.5 … 2.5 … 3.5 … 5.5 … 6.5 … implementation 1.6 … 2.6 … 3.6 … 5.6 … 6.6 … maintenance CRG 4.1 … 4.2 … 4.3 … 4.4 … 4.5 … 4.6 … Data Operational power

14. Measurement Information architecture: 4 bullets DSS Workflow management Production systems Admin Technology Stock transaction Marketing Sales delivery processes maintenance construction