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  Red	
  Ocean	
  Disrup/on	
  (R.O.D.)	
  Scorecard:	
  4	
  ROD	
  Ques*ons	
  
	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Cost-­‐effec*vely	
  Improve	
  and	
  Innovate	
  on	
  Products,	
  Services,	
  and	
  Business	
  Models	
  
Date:	
  ………………………………..	
  
VISION	
  (“LEAP	
  OF	
  FAITH”):	
  What	
  do	
  customers	
  &	
  non-­‐customers	
  (stakeholders/“tribes”)	
  ul*mately	
  
want	
  or	
  need	
  from	
  the	
  system/business	
  model?	
  
	
  
	
  
	
  
PRESENT	
  PERFORMANCE	
  (“RED	
  OCEAN”):	
  What	
  is	
  the	
  present	
  performance,	
  conven*on,	
  or	
  
paradigm,	
  given	
  the	
  func*on	
  (job-­‐to-­‐get-­‐done)	
  of	
  the	
  system/business	
  model?	
  
	
  
	
  
	
  
	
  
STRATEGY,	
  BUSINESS	
  MODEL,	
  AND	
  EXECUTION	
  CYCLE:	
  How	
  must	
  the	
  present	
  
performance,	
  conven*on,	
  paradigm,	
  or	
  “Red	
  Ocean”	
  of	
  the	
  system/business	
  model	
  be	
  disrupted	
  while	
  
geSng	
  to	
  the	
  future	
  performance,	
  conven*on,	
  paradigm,	
  or	
  “Blue	
  Ocean”?	
  
	
  
	
  
	
  
FUTURE	
  PERFORMANCE	
  (“BLUE	
  OCEAN”):	
  What	
  is	
  the	
  desired	
  future	
  performance,	
  
conven*on,	
  or	
  paradigm,	
  given	
  the	
  func*on	
  (job-­‐to-­‐get-­‐done)	
  of	
  the	
  system/business	
  model?	
  
	
  
	
  
	
  
	
  
	
  
	
  
4
1
3
2
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hQp://businessmodels.ning.com	
  &	
  hQp://twiQer.com/RodKuhnKing	
  
VISION:	
  INSANELY	
  GREAT	
  CUSTOMER	
  EXPERIENCE:	
  Seamless	
  Music	
  Experience	
  (Everywhere);	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
“A	
  Thousand	
  Songs	
  in	
  Your	
  Pocket”	
  -­‐	
  Luxury	
  SpoUers	
  
	
  
PRESENT	
  PERFORMANCE:	
  Listen	
  to	
  Music	
  (System/Product:	
  Portable	
  Music	
  Player)	
  
Pain	
  of	
  Tradi*onal	
  Portable	
  Music	
  Players	
  
u  Limited	
  Song	
  Storage	
  
u  “Ugly”	
  Design	
  
u  Limited	
  BaUery	
  Life	
  
u  Bulky/Thick	
  (Not	
  Pocketable);	
  Skipped	
  Songs	
  
Delight	
  of	
  Tradi*onal	
  Music	
  Players	
  
u  Portable	
  Music	
  
	
  
STRATEGY,	
  BUSINESS	
  MODEL,	
  AND	
  EXECUTION	
  CYCLE:	
  
u  Red	
  Ocean	
  Disrup*on	
  (R.O.D.)	
  Strategy	
  including	
  E.R.I.C.	
  (Eliminate;	
  Reduce;	
  Increase;	
  Create)	
  Tac*cs	
  
u  Business	
  Model	
  Disrup*on/Paern/Resources:	
  Luxury	
  Spot;	
  Asset	
  Sale	
  
u  Lean	
  Startup	
  Project	
  Execu*on	
  (LSPE):	
  DB-­‐MAIL	
  (Define;	
  Build;	
  Measure;	
  Analyze;	
  Improve;	
  Learn)	
  Cycle	
  
&	
  Business	
  Model	
  Storyboard	
  
FUTURE	
  PERFORMANCE:	
  Listen	
  to	
  Music	
  (System/Product:	
  Digital	
  Portable	
  Music	
  Player)	
  
Delight	
  of	
  Classic	
  iPod	
  
u  “A	
  Thousand	
  Songs	
  in	
  Your	
  Pocket”	
  
u  AUrac*ve	
  “Cool”	
  Design/Long	
  BaUery	
  Life/As	
  Thin	
  As	
  a	
  Deck	
  of	
  Playing	
  Cards	
  
u  Seamless	
  Music	
  Catalog	
  Organiza*on	
  and	
  Experience	
  
	
  
4
1
3
2
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Red	
  Ocean	
  Disrup/on	
  (R.O.D.)	
  Scorecard	
  for	
  Apple’s	
  iPod	
  (2001)	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
How	
  Steve	
  Jobs/Apple	
  Answered	
  the	
  4	
  ROD	
  Ques*ons	
  and	
  Rapidly	
  Disrupted	
  the	
  Music	
  Industry	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hQp://businessmodels.ning.com	
  &	
  hQp://twiQer.com/RodKuhnKing	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Zoom-­‐in	
  View	
  of	
  Red	
  Ocean	
  Disrup/on	
  (R.O.D.)	
  Scorecard	
  for	
  Apple’s	
  iPod	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
How	
  Steve	
  Jobs/Apple	
  Answered	
  the	
  4	
  ROD	
  Ques*ons	
  and	
  Rapidly	
  Disrupted	
  the	
  Music	
  Industry	
  
	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  VISION:	
  Seamless	
  Music	
  Experience	
  (Everywhere);	
  “A	
  Thousand	
  Songs	
  in	
  Your	
  Pocket”	
  
E:	
  Eliminate	
  
•  Control	
  BuUons	
  
•  Gray/Black	
  Color	
  
•  On-­‐off	
  Switch	
  
R:	
  Reduce	
  
•  Size/Weight	
  
•  Thickness	
  
•  Complexity	
  of	
  Use	
  
I:	
  Increase	
  
•  Price	
  
•  Song	
  Storage	
  
•  BaUery	
  Life	
  
C:	
  Create	
  
•  LCD	
  Screen	
  
•  Scroll	
  Wheel	
  
•  Packaging	
  
•  Fast	
  Download	
  
•  Unique	
  Ads	
  
•  Disrup*ve	
  Business	
  
Model	
  
	
  	
  
	
  	
  
	
  	
  
	
  	
  
	
  	
  
E.R.I.C.	
  Tac/cs	
  
Limited	
  Song	
  Storage	
  
Limited	
  	
  
BaQery	
  Life	
  
“Ugly”	
  Design	
  
Skipped	
  
Songs	
  
Bulky/Thick	
  
Portable	
  Music	
  
Pain	
   Pain	
  
Delight	
  Delight	
  
Red	
  Ocean	
  
Specifica/ons	
  
(Features/Metrics)	
  
Blue	
  Ocean	
  
Specifica/ons	
  
(Features/Metrics)	
  
PRESENT	
  PERFORMANCE	
  
(Customer	
  Experience:	
  Pain/Delight)	
  
FUTURE	
  PERFORMANCE	
  
(Customer	
  Experience:	
  Pain/Delight)	
  
Job	
  To	
  Get	
  Done:	
  Listen	
  to	
  
Music	
  (with	
  Zero	
  Pain)	
  
Job	
  To	
  Get	
  Done:	
  Listen	
  to	
  
Music	
  (with	
  Zero	
  Pain)	
  
4
1
3
2
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hQp://businessmodels.ning.com	
  &	
  hQp://twiQer.com/RodKuhnKing	
  
Present	
  	
  
Performance:	
  
Products	
  That	
  “Suck”	
  -­‐	
  
Red	
  Ocean	
  Specifica*ons	
  
	
  
	
  
	
  
	
  
	
  
Future	
  
Performance:	
  
Insanely	
  Great	
  Product/
Service/Business	
  Model	
  -­‐	
  
Blue	
  Ocean	
  Specifica*ons	
  
1	
  
	
  
	
  
	
  
Strategy,	
  Business	
  Model,	
  and	
  Execu/on	
  
Cycle	
  	
  
(ERIC	
  Tac*cs;	
  DB-­‐MAIL	
  Cycle):	
  
Red	
  Ocean	
  Disrup7on-­‐Lean	
  Startup	
  Project	
  Execu7on	
  
To	
  Do	
  
	
  	
  	
  	
  Zoom-­‐out	
  View	
  of	
  Red	
  Ocean	
  Disrup/on	
  Scorecard	
  for	
  Apple’s	
  iPod	
  (2001)	
  
	
  	
  	
  	
  	
  How	
  Steve	
  Jobs/Apple	
  Answered	
  the	
  4	
  ROD	
  Ques*ons	
  and	
  Rapidly	
  Disrupted	
  the	
  Music	
  Industry	
  
Vision	
  (Ideal	
  Final	
  Result):	
  
UNCONTESTED	
  MARKET	
  SPACE	
  	
  
IN	
  THE	
  MUSIC	
  INDUSTRY-­‐	
  
	
  	
  	
  	
  	
  Ideal	
  Bus.	
  Model	
  Specifica*ons	
  
	
  	
  	
  	
  	
  *	
  	
  “Seamless	
  Music	
  	
  
	
  	
  	
  	
  Experience	
  (Everywhere)”	
  
	
  	
  	
  	
  	
  *	
  “A	
  Thousand	
  Songs	
  
	
  	
  	
  	
  	
  	
  	
  	
  in	
  Your	
  Pocket”	
  
Short/Medium/Long-­‐term	
  
Doing	
  Done	
  
Past	
  	
  
Performance	
  
(Analog/An*log)	
  -­‐	
  
Black	
  Ocean	
  Specifica*ons	
  
	
  
	
  
	
  
	
  
	
  
Key	
  
MVP	
  is	
  an	
  acronym	
  for	
  “Minimum	
  Viable	
  Product”	
  
ERIC	
  is	
  an	
  acronym	
  for	
  “Eliminate;	
  Reduce;	
  Increase;	
  Create”	
  
DB-­‐MAIL	
  is	
  an	
  acronym	
  for	
  “Define;	
  Build;	
  Measure;	
  Analyze;	
  Improve;	
  Learn”	
  
Business	
  Model	
  (Baseline/Prototype:	
  MVP)	
  
	
  	
  
	
  	
  
	
  	
  
	
  	
  
	
  	
  
0
3
42
1
3
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hQp://businessmodels.ning.com	
  &	
  hQp://twiQer.com/RodKuhnKing	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Benefits	
  of	
  Using	
  a	
  Red	
  Ocean	
  Disrup/on	
  (R.O.D.)	
  Scorecard	
  
	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Cost-­‐effec*vely	
  Improve	
  and	
  Innovate	
  on	
  Products,	
  Services,	
  and	
  Business	
  Models	
  
q  The	
  Red	
  Ocean	
  Disrup*on	
  (R.O.D.)	
  Scorecard	
  is	
  a	
  portable,	
  holis*c,	
  dynamic,	
  and	
  
extremely	
  versa*le	
  tool/roadmap:	
  use	
  it	
  to	
  describe/develop/rate	
  stories	
  for	
  
planning,	
  improvement,	
  marke*ng,	
  and	
  innova*on	
  projects	
  	
  
q  Simpler	
  to	
  understand	
  and	
  use	
  especially	
  in	
  an	
  environment	
  of	
  great	
  uncertainty	
  
	
  
q  Common	
  visual	
  language	
  and	
  shared	
  understanding	
  for	
  planners,	
  strategists,	
  
improvers,	
  marketers,	
  and	
  innovators	
  in	
  various	
  disciplines	
  
q  Accelerated	
  learning	
  in	
  improvement,	
  marke*ng,	
  and	
  innova*on	
  projects	
  
q  Rapid	
  formula*on	
  and	
  implementa*on	
  of	
  ideas	
  as	
  well	
  as	
  plans	
  and	
  strategies	
  
q  Seamless	
  knowledge	
  transfer	
  within	
  and	
  between	
  domains	
  
q  Can	
  be	
  customized	
  or	
  adapted	
  for	
  specific	
  domains	
  
q  Solu*on	
  of	
  apparently	
  impossible	
  problems	
  and	
  trade-­‐offs	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hQp://businessmodels.ning.com	
  &	
  hQp://twiQer.com/RodKuhnKing	
  
Templates	
  
For	
  
Rapidly	
  and	
  Itera*vely	
  Answering	
  
The	
  4	
  Red	
  Ocean	
  Disrup/on	
  (ROD)	
  
Ques/ons	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Red	
  Ocean	
  Disrup/on	
  (R.O.D.)	
  Scorecard:	
  4	
  ROD	
  Topics	
  (General)	
  
	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Cost-­‐effec*vely	
  Improve	
  and	
  Innovate	
  on	
  Products,	
  Services,	
  and	
  Business	
  Models	
  
VISION	
  (“LEAP	
  OF	
  FAITH”):	
  
	
  
	
  
	
  
	
  
PRESENT	
  PERFORMANCE	
  (“RED	
  OCEAN”):	
  
	
  
	
  
	
  
	
  
	
  
STRATEGY,	
  BUSINESS	
  MODEL,	
  AND	
  EXECUTION	
  CYCLE:	
  
	
  
	
  
	
  
	
  
	
  
FUTURE	
  PERFORMANCE	
  (“BLUE	
  OCEAN”):	
  
	
  
	
  
	
  
	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hQp://businessmodels.ning.com	
  &	
  hQp://twiQer.com/RodKuhnKing	
  
Date:	
  ………………………………..	
  
4
1
3
2
Red	
  Ocean	
  Disrup/on	
  (R.O.D.)	
  Scorecard:	
  4	
  ROD	
  Topics	
  (Annotated)	
  
	
  
Cost-­‐effec*vely	
  Improve	
  and	
  Innovate	
  on	
  Products,	
  Services,	
  and	
  Business	
  Models	
  
VISION	
  (“LEAP	
  OF	
  FAITH”):	
  
q  Vision	
  Statement	
  (Ul*mate	
  Want	
  or	
  Need)	
  
	
  
q 	
  	
  	
  Customer	
  Segment	
  (“Tribe”)	
  
	
  
PRESENT	
  PERFORMANCE	
  (“RED	
  OCEAN”):	
  
q  Job-­‐To-­‐Get-­‐Done	
  &	
  Product/Service/Tool/System	
  
	
  
q  Pain	
  
	
  
q  Delight	
  
	
  
STRATEGY,	
  BUSINESS	
  MODEL,	
  AND	
  EXECUTION	
  CYCLE:	
  
u  Red	
  Ocean	
  Disrup*on	
  (R.O.D.)	
  Strategy	
  including	
  E.R.I.C.	
  (Eliminate;	
  Reduce;	
  Increase;	
  Create)	
  Tac*cs	
  
u  Business	
  Model	
  Disrup*on/Paern/Resources:	
  	
  
u  Lean	
  Startup	
  Project	
  Execu*on	
  (LSPE):	
  DB-­‐MAIL	
  (Define;	
  Build;	
  Measure;	
  Analyze;	
  Improve;	
  Learn)	
  Cycle	
  
&	
  Business	
  Model	
  Storyboard	
  
	
  
FUTURE	
  PERFORMANCE	
  (“BLUE	
  OCEAN”):	
  
q 	
  	
  	
  Job-­‐To-­‐Get-­‐Done	
  &	
  Product/Service/Tool/System	
  
	
  
q  Pain	
  
	
  
q  Delight	
  
	
  
	
  
	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hQp://businessmodels.ning.com	
  &	
  hQp://twiQer.com/RodKuhnKing	
  
Date:	
  ………………………………..	
  
4
1
3
2
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Red	
  Ocean	
  Disrup/on	
  (R.O.D.)	
  Scorecard:	
  4	
  ROD	
  Ques*ons	
  
	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Cost-­‐effec*vely	
  Improve	
  and	
  Innovate	
  on	
  Products,	
  Services,	
  and	
  Business	
  Models	
  
Date:	
  ………………………………..	
  
VISION	
  (“LEAP	
  OF	
  FAITH”):	
  What	
  do	
  customers	
  &	
  non-­‐customers	
  (stakeholders/“tribes”)	
  ul*mately	
  
want	
  or	
  need	
  from	
  the	
  system/business	
  model?	
  
	
  
	
  
	
  
PRESENT	
  PERFORMANCE	
  (“RED	
  OCEAN”):	
  What	
  is	
  the	
  present	
  performance,	
  conven*on,	
  or	
  
paradigm,	
  given	
  the	
  func*on	
  (job-­‐to-­‐get-­‐done)	
  of	
  the	
  system/business	
  model?	
  
	
  
	
  
	
  
	
  
STRATEGY,	
  BUSINESS	
  MODEL,	
  AND	
  EXECUTION	
  CYCLE:	
  How	
  must	
  the	
  present	
  
performance,	
  conven*on,	
  paradigm,	
  or	
  “Red	
  Ocean”	
  of	
  the	
  system/business	
  model	
  be	
  disrupted	
  while	
  
geSng	
  to	
  the	
  future	
  performance,	
  conven*on,	
  paradigm,	
  or	
  “Blue	
  Ocean”?	
  
	
  
	
  
	
  
FUTURE	
  PERFORMANCE	
  (“BLUE	
  OCEAN”):	
  What	
  is	
  the	
  desired	
  future	
  performance,	
  
conven*on,	
  or	
  paradigm,	
  given	
  the	
  func*on	
  (job-­‐to-­‐get-­‐done)	
  of	
  the	
  system/business	
  model?	
  
	
  
	
  
	
  
	
  
	
  
	
  
4
1
3
2
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hQp://businessmodels.ning.com	
  &	
  hQp://twiQer.com/RodKuhnKing	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Red	
  Ocean	
  Disrup/on	
  (R.O.D.)	
  Scorecard:	
  	
  4	
  ROD	
  Descrip*ons	
  
	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Cost-­‐effec*vely	
  Improve	
  and	
  Innovate	
  on	
  Products,	
  Services,	
  and	
  Business	
  Models	
  
VISION	
  (“LEAP	
  OF	
  FAITH”):	
  Brief	
  statement	
  or	
  tagline	
  that	
  describes	
  a	
  dream	
  benefit,	
  trade-­‐off,	
  
ul*mate	
  want/need,	
  apparently	
  impossible	
  goal,	
  or	
  ideal	
  final	
  result	
  of	
  a	
  system	
  (project/business	
  model/
product/service)	
  for	
  a	
  targeted	
  customer	
  segment	
  (“tribe”)	
  
	
  
	
  
	
  
PRESENT	
  PERFORMANCE	
  (“RED	
  OCEAN”):	
  Current	
  level	
  of	
  outcomes,	
  results,	
  trade-­‐offs,	
  
specifica*ons	
  of	
  a	
  business	
  model	
  (system/product/service)	
  from	
  business	
  (internal)	
  and	
  customer	
  
(external)	
  perspec*ves	
  for	
  a	
  product/service/business	
  model/tool/system	
  
	
  
	
  
	
  
STRATEGY,	
  BUSINESS	
  MODEL,	
  AND	
  EXECUTION	
  CYCLE:	
  Set	
  of	
  itera*ve	
  processes	
  and	
  
ac*vi*es	
  as	
  well	
  as	
  business	
  model	
  disrup*on	
  for	
  winning	
  customers	
  in	
  a	
  compe**ve	
  environment	
  as	
  well	
  
as	
  detailed	
  tac*cs	
  and	
  experimental	
  ac*ons	
  for	
  the	
  business	
  model	
  (system/product/service)	
  to	
  achieve	
  
future	
  performance	
  specifica*ons	
  
	
  
	
  
FUTURE	
  PERFORMANCE	
  (“BLUE	
  OCEAN”):	
  Desired,	
  proposed,	
  or	
  hypothe*cal	
  level	
  of	
  
outcomes	
  (results,	
  trade-­‐offs,	
  or	
  specifica*ons)	
  in	
  the	
  short/medium/long-­‐term	
  from	
  business	
  (internal)	
  
and	
  customer	
  perspec*ves	
  for	
  a	
  product/service/business	
  model/tool/system	
  
	
  
	
  
4
1
3
2
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hQp://businessmodels.ning.com	
  &	
  hQp://twiQer.com/RodKuhnKing	
  
Date:	
  ………………………………..	
  
 	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Zoom-­‐in	
  View	
  of	
  Red	
  Ocean	
  Disrup/on	
  (R.O.D.)	
  Scorecard	
  
	
  	
  	
  	
  	
  Cost-­‐effec*vely	
  Improve	
  and	
  Innovate	
  on	
  Products,	
  Services,	
  and	
  Business	
  Models	
  
	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  VISION:	
  ……………………………………………………………………….…….……….	
  
	
  	
  
	
  	
  
	
  	
  
	
  	
  
	
  	
  
E.R.I.C.	
  Tac/cs	
  
R:	
  Reduce	
  
I:	
  Increase	
  
C:	
  Create	
  
	
  
E:	
  Eliminate	
  
Pain	
   Pain	
  
Delight	
  Delight	
  
Red	
  Ocean	
  
Specifica/ons	
  
(Features/Metrics)	
  
Blue	
  Ocean	
  
Specifica/ons	
  
(Features/Metrics)	
  
PRESENT	
  PERFORMANCE	
  
(Customer	
  Experience:	
  Pain/Delight)	
  
FUTURE	
  PERFORMANCE	
  
(Customer	
  Experience:	
  Pain/Delight)	
  
q  PRODUCT	
  
q  SERVICE	
  
q  BUSINESS	
  MODEL	
  
q  TOOL/SYSTEM	
  
q  PRODUCT	
  
q  SERVICE	
  
q  BUSINESS	
  MODEL	
  
q  TOOL/SYSTEM	
  
4
1
3
2
Job	
  To	
  Get	
  Done:	
  
…………………………………….	
  
Job	
  To	
  Get	
  Done:	
  
…………………………………….	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hQp://businessmodels.ning.com	
  &	
  hQp://twiQer.com/RodKuhnKing	
  
Date:	
  ………………………………..	
  
Present	
  	
  
Performance:	
  
Products	
  That	
  “Suck”	
  -­‐	
  
Red	
  Ocean	
  Specifica*ons	
  
	
  
	
  
	
  
	
  
	
  
Future	
  
Performance:	
  
Insanely	
  Great	
  Product/
Service/Business	
  Model	
  -­‐	
  
Blue	
  Ocean	
  Specifica*ons	
  
	
  
	
  
	
  
	
  
To	
  Do	
  
Vision	
  (Ideal	
  Final	
  Result):	
  
UNCONTESTED	
  MARKET	
  SPACE	
  	
  
IN	
  ……………	
  INDUSTRY	
  -­‐	
  
	
  	
  	
  	
  	
  Ideal	
  Bus.	
  Model	
  Specifica*ons	
  
Short/Medium/Long-­‐term	
  
Doing	
  Done	
  
Past	
  	
  
Performance	
  
(Analog/An*log)	
  -­‐	
  
Black	
  Ocean	
  Specifica*ons	
  
	
  
	
  
	
  
	
  
	
  
Key	
  
MVP	
  is	
  an	
  acronym	
  for	
  “Minimum	
  Viable	
  Product”	
  
ERIC	
  is	
  an	
  acronym	
  for	
  “Eliminate;	
  Reduce;	
  Increase;	
  Create”	
  
DB-­‐MAIL	
  is	
  an	
  acronym	
  for	
  “Define;	
  Build;	
  Measure;	
  Analyze;	
  Improve;	
  Learn”	
  
0 42
1
Business	
  Model	
  (Baseline/Prototype:	
  MVP)	
  
	
  	
  
	
  	
  
	
  	
  
	
  	
  
	
  	
  
3
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Zoom-­‐out	
  View	
  of	
  Red	
  Ocean	
  Disrup/on	
  (R.O.D.)	
  Scorecard	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Cost-­‐effec*vely	
  Improve	
  and	
  Innovate	
  on	
  Products,	
  Services,	
  and	
  Business	
  Models	
  
Strategy,	
  Business	
  Model,	
  and	
  Execu/on	
  
cycle	
  	
  
(ERIC	
  Tac*cs;	
  DB-­‐MAIL	
  Cycle):	
  
Red	
  Ocean	
  Disrup7on-­‐Lean	
  Startup	
  Project	
  Execu7on	
  
3
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hQp://businessmodels.ning.com	
  &	
  hQp://twiQer.com/RodKuhnKing	
  
Date:	
  ………………………………..	
  
 
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hQp://businessmodels.ning.com	
  &	
  hQp://twiQer.com/RodKuhnKing	
  
PRESENT	
  
PERFORMANCE	
  
(“RED	
  OCEAN”)	
  
STRATEGY,	
  
BUSINESS	
  MODEL,	
  AND	
  
EXECUTION	
  CYCLE	
  
FUTURE	
  
PERFORMANCE	
  
(“BLUE	
  OCEAN”)	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Red	
  Ocean	
  Disrup/on	
  (ROD)	
  Storyboard	
  
Cost-­‐effec*vely	
  Improve	
  and	
  Innovate	
  on	
  Products,	
  Services,	
  and	
  Business	
  Models	
  
VISION	
  (“LEAP	
  OF	
  FAITH”)	
  
(Customer	
  Segment/“Tribe”):	
  
4
1
32
 
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hQp://businessmodels.ning.com	
  &	
  hQp://twiQer.com/RodKuhnKing	
  
PRESENT	
  
PERFORMANCE	
  
(“RED	
  OCEAN”)	
  
STRATEGY,	
  
BUSINESS	
  MODEL,	
  AND	
  
EXECUTION	
  CYCLE	
  
FUTURE	
  
PERFORMANCE	
  
(“BLUE	
  OCEAN”)	
  
	
  
	
  
STRATEGY	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
BUSINESS	
  MODEL/RESOURCES	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
EXECUTION	
  CYCLE	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
PRODUCT/SERVICE/TOOL	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  PAIN	
  (-­‐)	
  
	
  
	
  
	
  
DELIGHT	
  (+)	
  
	
  
	
  
	
  
PRODUCT/SERVICE/TOOL	
  
	
  
	
  
	
  
PAIN	
  (-­‐)	
  
	
  
	
  
	
  
DELIGHT	
  (+)	
  
	
  
	
  
	
  
Red	
  Ocean	
  Disrup/on	
  (ROD)	
  Storyboard	
  -­‐	
  Annotated	
  
	
  Cost-­‐effec*vely	
  Improve	
  and	
  Innovate	
  on	
  Products,	
  Services,	
  and	
  Business	
  Models	
  
4
1
32
VISION	
  (“LEAP	
  OF	
  FAITH”)	
  
(Customer	
  Segment/“Tribe”):	
  

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The Red Ocean Disruption (ROD) Scorecard: How Steve Jobs Differently Answered the 4 ROD Questions and Rapidly Disrupted the Music Industry

  • 1.                            Red  Ocean  Disrup/on  (R.O.D.)  Scorecard:  4  ROD  Ques*ons                                    Cost-­‐effec*vely  Improve  and  Innovate  on  Products,  Services,  and  Business  Models   Date:  ………………………………..   VISION  (“LEAP  OF  FAITH”):  What  do  customers  &  non-­‐customers  (stakeholders/“tribes”)  ul*mately   want  or  need  from  the  system/business  model?         PRESENT  PERFORMANCE  (“RED  OCEAN”):  What  is  the  present  performance,  conven*on,  or   paradigm,  given  the  func*on  (job-­‐to-­‐get-­‐done)  of  the  system/business  model?           STRATEGY,  BUSINESS  MODEL,  AND  EXECUTION  CYCLE:  How  must  the  present   performance,  conven*on,  paradigm,  or  “Red  Ocean”  of  the  system/business  model  be  disrupted  while   geSng  to  the  future  performance,  conven*on,  paradigm,  or  “Blue  Ocean”?         FUTURE  PERFORMANCE  (“BLUE  OCEAN”):  What  is  the  desired  future  performance,   conven*on,  or  paradigm,  given  the  func*on  (job-­‐to-­‐get-­‐done)  of  the  system/business  model?               4 1 3 2   #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hQp://businessmodels.ning.com  &  hQp://twiQer.com/RodKuhnKing  
  • 2. VISION:  INSANELY  GREAT  CUSTOMER  EXPERIENCE:  Seamless  Music  Experience  (Everywhere);                                                             “A  Thousand  Songs  in  Your  Pocket”  -­‐  Luxury  SpoUers     PRESENT  PERFORMANCE:  Listen  to  Music  (System/Product:  Portable  Music  Player)   Pain  of  Tradi*onal  Portable  Music  Players   u  Limited  Song  Storage   u  “Ugly”  Design   u  Limited  BaUery  Life   u  Bulky/Thick  (Not  Pocketable);  Skipped  Songs   Delight  of  Tradi*onal  Music  Players   u  Portable  Music     STRATEGY,  BUSINESS  MODEL,  AND  EXECUTION  CYCLE:   u  Red  Ocean  Disrup*on  (R.O.D.)  Strategy  including  E.R.I.C.  (Eliminate;  Reduce;  Increase;  Create)  Tac*cs   u  Business  Model  Disrup*on/Paern/Resources:  Luxury  Spot;  Asset  Sale   u  Lean  Startup  Project  Execu*on  (LSPE):  DB-­‐MAIL  (Define;  Build;  Measure;  Analyze;  Improve;  Learn)  Cycle   &  Business  Model  Storyboard   FUTURE  PERFORMANCE:  Listen  to  Music  (System/Product:  Digital  Portable  Music  Player)   Delight  of  Classic  iPod   u  “A  Thousand  Songs  in  Your  Pocket”   u  AUrac*ve  “Cool”  Design/Long  BaUery  Life/As  Thin  As  a  Deck  of  Playing  Cards   u  Seamless  Music  Catalog  Organiza*on  and  Experience     4 1 3 2                                                        Red  Ocean  Disrup/on  (R.O.D.)  Scorecard  for  Apple’s  iPod  (2001)                           How  Steve  Jobs/Apple  Answered  the  4  ROD  Ques*ons  and  Rapidly  Disrupted  the  Music  Industry     #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hQp://businessmodels.ning.com  &  hQp://twiQer.com/RodKuhnKing  
  • 3.                      Zoom-­‐in  View  of  Red  Ocean  Disrup/on  (R.O.D.)  Scorecard  for  Apple’s  iPod                           How  Steve  Jobs/Apple  Answered  the  4  ROD  Ques*ons  and  Rapidly  Disrupted  the  Music  Industry                                                                    VISION:  Seamless  Music  Experience  (Everywhere);  “A  Thousand  Songs  in  Your  Pocket”   E:  Eliminate   •  Control  BuUons   •  Gray/Black  Color   •  On-­‐off  Switch   R:  Reduce   •  Size/Weight   •  Thickness   •  Complexity  of  Use   I:  Increase   •  Price   •  Song  Storage   •  BaUery  Life   C:  Create   •  LCD  Screen   •  Scroll  Wheel   •  Packaging   •  Fast  Download   •  Unique  Ads   •  Disrup*ve  Business   Model                       E.R.I.C.  Tac/cs   Limited  Song  Storage   Limited     BaQery  Life   “Ugly”  Design   Skipped   Songs   Bulky/Thick   Portable  Music   Pain   Pain   Delight  Delight   Red  Ocean   Specifica/ons   (Features/Metrics)   Blue  Ocean   Specifica/ons   (Features/Metrics)   PRESENT  PERFORMANCE   (Customer  Experience:  Pain/Delight)   FUTURE  PERFORMANCE   (Customer  Experience:  Pain/Delight)   Job  To  Get  Done:  Listen  to   Music  (with  Zero  Pain)   Job  To  Get  Done:  Listen  to   Music  (with  Zero  Pain)   4 1 3 2   #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hQp://businessmodels.ning.com  &  hQp://twiQer.com/RodKuhnKing  
  • 4. Present     Performance:   Products  That  “Suck”  -­‐   Red  Ocean  Specifica*ons             Future   Performance:   Insanely  Great  Product/ Service/Business  Model  -­‐   Blue  Ocean  Specifica*ons   1         Strategy,  Business  Model,  and  Execu/on   Cycle     (ERIC  Tac*cs;  DB-­‐MAIL  Cycle):   Red  Ocean  Disrup7on-­‐Lean  Startup  Project  Execu7on   To  Do          Zoom-­‐out  View  of  Red  Ocean  Disrup/on  Scorecard  for  Apple’s  iPod  (2001)            How  Steve  Jobs/Apple  Answered  the  4  ROD  Ques*ons  and  Rapidly  Disrupted  the  Music  Industry   Vision  (Ideal  Final  Result):   UNCONTESTED  MARKET  SPACE     IN  THE  MUSIC  INDUSTRY-­‐            Ideal  Bus.  Model  Specifica*ons            *    “Seamless  Music            Experience  (Everywhere)”            *  “A  Thousand  Songs                  in  Your  Pocket”   Short/Medium/Long-­‐term   Doing  Done   Past     Performance   (Analog/An*log)  -­‐   Black  Ocean  Specifica*ons             Key   MVP  is  an  acronym  for  “Minimum  Viable  Product”   ERIC  is  an  acronym  for  “Eliminate;  Reduce;  Increase;  Create”   DB-­‐MAIL  is  an  acronym  for  “Define;  Build;  Measure;  Analyze;  Improve;  Learn”   Business  Model  (Baseline/Prototype:  MVP)                       0 3 42 1 3   #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hQp://businessmodels.ning.com  &  hQp://twiQer.com/RodKuhnKing  
  • 5.                              Benefits  of  Using  a  Red  Ocean  Disrup/on  (R.O.D.)  Scorecard                                        Cost-­‐effec*vely  Improve  and  Innovate  on  Products,  Services,  and  Business  Models   q  The  Red  Ocean  Disrup*on  (R.O.D.)  Scorecard  is  a  portable,  holis*c,  dynamic,  and   extremely  versa*le  tool/roadmap:  use  it  to  describe/develop/rate  stories  for   planning,  improvement,  marke*ng,  and  innova*on  projects     q  Simpler  to  understand  and  use  especially  in  an  environment  of  great  uncertainty     q  Common  visual  language  and  shared  understanding  for  planners,  strategists,   improvers,  marketers,  and  innovators  in  various  disciplines   q  Accelerated  learning  in  improvement,  marke*ng,  and  innova*on  projects   q  Rapid  formula*on  and  implementa*on  of  ideas  as  well  as  plans  and  strategies   q  Seamless  knowledge  transfer  within  and  between  domains   q  Can  be  customized  or  adapted  for  specific  domains   q  Solu*on  of  apparently  impossible  problems  and  trade-­‐offs     #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hQp://businessmodels.ning.com  &  hQp://twiQer.com/RodKuhnKing  
  • 6. Templates   For   Rapidly  and  Itera*vely  Answering   The  4  Red  Ocean  Disrup/on  (ROD)   Ques/ons  
  • 7.                            Red  Ocean  Disrup/on  (R.O.D.)  Scorecard:  4  ROD  Topics  (General)                                      Cost-­‐effec*vely  Improve  and  Innovate  on  Products,  Services,  and  Business  Models   VISION  (“LEAP  OF  FAITH”):           PRESENT  PERFORMANCE  (“RED  OCEAN”):             STRATEGY,  BUSINESS  MODEL,  AND  EXECUTION  CYCLE:             FUTURE  PERFORMANCE  (“BLUE  OCEAN”):             #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hQp://businessmodels.ning.com  &  hQp://twiQer.com/RodKuhnKing   Date:  ………………………………..   4 1 3 2
  • 8. Red  Ocean  Disrup/on  (R.O.D.)  Scorecard:  4  ROD  Topics  (Annotated)     Cost-­‐effec*vely  Improve  and  Innovate  on  Products,  Services,  and  Business  Models   VISION  (“LEAP  OF  FAITH”):   q  Vision  Statement  (Ul*mate  Want  or  Need)     q       Customer  Segment  (“Tribe”)     PRESENT  PERFORMANCE  (“RED  OCEAN”):   q  Job-­‐To-­‐Get-­‐Done  &  Product/Service/Tool/System     q  Pain     q  Delight     STRATEGY,  BUSINESS  MODEL,  AND  EXECUTION  CYCLE:   u  Red  Ocean  Disrup*on  (R.O.D.)  Strategy  including  E.R.I.C.  (Eliminate;  Reduce;  Increase;  Create)  Tac*cs   u  Business  Model  Disrup*on/Paern/Resources:     u  Lean  Startup  Project  Execu*on  (LSPE):  DB-­‐MAIL  (Define;  Build;  Measure;  Analyze;  Improve;  Learn)  Cycle   &  Business  Model  Storyboard     FUTURE  PERFORMANCE  (“BLUE  OCEAN”):   q       Job-­‐To-­‐Get-­‐Done  &  Product/Service/Tool/System     q  Pain     q  Delight           #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hQp://businessmodels.ning.com  &  hQp://twiQer.com/RodKuhnKing   Date:  ………………………………..   4 1 3 2
  • 9.                            Red  Ocean  Disrup/on  (R.O.D.)  Scorecard:  4  ROD  Ques*ons                                    Cost-­‐effec*vely  Improve  and  Innovate  on  Products,  Services,  and  Business  Models   Date:  ………………………………..   VISION  (“LEAP  OF  FAITH”):  What  do  customers  &  non-­‐customers  (stakeholders/“tribes”)  ul*mately   want  or  need  from  the  system/business  model?         PRESENT  PERFORMANCE  (“RED  OCEAN”):  What  is  the  present  performance,  conven*on,  or   paradigm,  given  the  func*on  (job-­‐to-­‐get-­‐done)  of  the  system/business  model?           STRATEGY,  BUSINESS  MODEL,  AND  EXECUTION  CYCLE:  How  must  the  present   performance,  conven*on,  paradigm,  or  “Red  Ocean”  of  the  system/business  model  be  disrupted  while   geSng  to  the  future  performance,  conven*on,  paradigm,  or  “Blue  Ocean”?         FUTURE  PERFORMANCE  (“BLUE  OCEAN”):  What  is  the  desired  future  performance,   conven*on,  or  paradigm,  given  the  func*on  (job-­‐to-­‐get-­‐done)  of  the  system/business  model?               4 1 3 2   #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hQp://businessmodels.ning.com  &  hQp://twiQer.com/RodKuhnKing  
  • 10.                          Red  Ocean  Disrup/on  (R.O.D.)  Scorecard:    4  ROD  Descrip*ons                                        Cost-­‐effec*vely  Improve  and  Innovate  on  Products,  Services,  and  Business  Models   VISION  (“LEAP  OF  FAITH”):  Brief  statement  or  tagline  that  describes  a  dream  benefit,  trade-­‐off,   ul*mate  want/need,  apparently  impossible  goal,  or  ideal  final  result  of  a  system  (project/business  model/ product/service)  for  a  targeted  customer  segment  (“tribe”)         PRESENT  PERFORMANCE  (“RED  OCEAN”):  Current  level  of  outcomes,  results,  trade-­‐offs,   specifica*ons  of  a  business  model  (system/product/service)  from  business  (internal)  and  customer   (external)  perspec*ves  for  a  product/service/business  model/tool/system         STRATEGY,  BUSINESS  MODEL,  AND  EXECUTION  CYCLE:  Set  of  itera*ve  processes  and   ac*vi*es  as  well  as  business  model  disrup*on  for  winning  customers  in  a  compe**ve  environment  as  well   as  detailed  tac*cs  and  experimental  ac*ons  for  the  business  model  (system/product/service)  to  achieve   future  performance  specifica*ons       FUTURE  PERFORMANCE  (“BLUE  OCEAN”):  Desired,  proposed,  or  hypothe*cal  level  of   outcomes  (results,  trade-­‐offs,  or  specifica*ons)  in  the  short/medium/long-­‐term  from  business  (internal)   and  customer  perspec*ves  for  a  product/service/business  model/tool/system       4 1 3 2   #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hQp://businessmodels.ning.com  &  hQp://twiQer.com/RodKuhnKing   Date:  ………………………………..  
  • 11.                                                                        Zoom-­‐in  View  of  Red  Ocean  Disrup/on  (R.O.D.)  Scorecard            Cost-­‐effec*vely  Improve  and  Innovate  on  Products,  Services,  and  Business  Models                                                                    VISION:  ……………………………………………………………………….…….……….                       E.R.I.C.  Tac/cs   R:  Reduce   I:  Increase   C:  Create     E:  Eliminate   Pain   Pain   Delight  Delight   Red  Ocean   Specifica/ons   (Features/Metrics)   Blue  Ocean   Specifica/ons   (Features/Metrics)   PRESENT  PERFORMANCE   (Customer  Experience:  Pain/Delight)   FUTURE  PERFORMANCE   (Customer  Experience:  Pain/Delight)   q  PRODUCT   q  SERVICE   q  BUSINESS  MODEL   q  TOOL/SYSTEM   q  PRODUCT   q  SERVICE   q  BUSINESS  MODEL   q  TOOL/SYSTEM   4 1 3 2 Job  To  Get  Done:   …………………………………….   Job  To  Get  Done:   …………………………………….     #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hQp://businessmodels.ning.com  &  hQp://twiQer.com/RodKuhnKing   Date:  ………………………………..  
  • 12. Present     Performance:   Products  That  “Suck”  -­‐   Red  Ocean  Specifica*ons             Future   Performance:   Insanely  Great  Product/ Service/Business  Model  -­‐   Blue  Ocean  Specifica*ons           To  Do   Vision  (Ideal  Final  Result):   UNCONTESTED  MARKET  SPACE     IN  ……………  INDUSTRY  -­‐            Ideal  Bus.  Model  Specifica*ons   Short/Medium/Long-­‐term   Doing  Done   Past     Performance   (Analog/An*log)  -­‐   Black  Ocean  Specifica*ons             Key   MVP  is  an  acronym  for  “Minimum  Viable  Product”   ERIC  is  an  acronym  for  “Eliminate;  Reduce;  Increase;  Create”   DB-­‐MAIL  is  an  acronym  for  “Define;  Build;  Measure;  Analyze;  Improve;  Learn”   0 42 1 Business  Model  (Baseline/Prototype:  MVP)                       3                                                  Zoom-­‐out  View  of  Red  Ocean  Disrup/on  (R.O.D.)  Scorecard                                                                    Cost-­‐effec*vely  Improve  and  Innovate  on  Products,  Services,  and  Business  Models   Strategy,  Business  Model,  and  Execu/on   cycle     (ERIC  Tac*cs;  DB-­‐MAIL  Cycle):   Red  Ocean  Disrup7on-­‐Lean  Startup  Project  Execu7on   3   #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hQp://businessmodels.ning.com  &  hQp://twiQer.com/RodKuhnKing   Date:  ………………………………..  
  • 13.   #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hQp://businessmodels.ning.com  &  hQp://twiQer.com/RodKuhnKing   PRESENT   PERFORMANCE   (“RED  OCEAN”)   STRATEGY,   BUSINESS  MODEL,  AND   EXECUTION  CYCLE   FUTURE   PERFORMANCE   (“BLUE  OCEAN”)                                                                                         Red  Ocean  Disrup/on  (ROD)  Storyboard   Cost-­‐effec*vely  Improve  and  Innovate  on  Products,  Services,  and  Business  Models   VISION  (“LEAP  OF  FAITH”)   (Customer  Segment/“Tribe”):   4 1 32
  • 14.   #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hQp://businessmodels.ning.com  &  hQp://twiQer.com/RodKuhnKing   PRESENT   PERFORMANCE   (“RED  OCEAN”)   STRATEGY,   BUSINESS  MODEL,  AND   EXECUTION  CYCLE   FUTURE   PERFORMANCE   (“BLUE  OCEAN”)       STRATEGY                 BUSINESS  MODEL/RESOURCES                 EXECUTION  CYCLE                         PRODUCT/SERVICE/TOOL                    PAIN  (-­‐)         DELIGHT  (+)         PRODUCT/SERVICE/TOOL         PAIN  (-­‐)         DELIGHT  (+)         Red  Ocean  Disrup/on  (ROD)  Storyboard  -­‐  Annotated    Cost-­‐effec*vely  Improve  and  Innovate  on  Products,  Services,  and  Business  Models   4 1 32 VISION  (“LEAP  OF  FAITH”)   (Customer  Segment/“Tribe”):