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Global Interactive Kiosks Industry
Published on February 2010

                                                                                                           Report Summary

This report analyzes the worldwide markets for Interactive Kiosks in US$ Million and Unit Volumes by the following end-use
segments: Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications,
and Others. The report provides separate comprehensive analytics for North America, Europe, Asia-Pacific, and Rest of World.
Annual forecasts are provided for each region for the period 2007 through 2015. Also, a seven-year historic analysis is provided for
these markets. The report profiles 118 companies including many key and niche players worldwide such as 5Point, aVinci Media
Corporation, Diebold, Friendlyway AG, Hashtech Systems Pvt. Ltd., IER SA, ImageXpres Corporation, In-Touch Survey Systems Ltd.,
International Business Machines Corporation, Internet Kiosk, KIOSK Information Systems, Inc., Kiosk Terminals Technology LLP,
Lucidiom, Inc., Meridian Kiosks LLC, Motorola, Inc., NCR Corporation, NeoProducts Group, Netkey, Inc., Phoenix Kiosk, Inc., Rittal
GmbH & Co. KG, RoboServer Systems Corporation, Slabb,Inc., Sprocket Kiosks, ULTIMedia, ViVOtech, Inc., Eastman Kodak, Movie
Gallery/ Hollywood Entertainment Corp., and Xerox Corporation. Market data and analytics are derived from primary and secondary
research. Company profiles are mostly extracted from URL research and reported select online sources.




                                                                                                           Table of Content


INTERACTIVE KIOSKS MCP-6055
A GLOBAL STRATEGIC BUSINESS REPORT



                                     CONTENTS



 I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS


     Study Reliability and Reporting Limitations                  I-1
     Disclaimers                                   I-2
     Data Interpretation & Reporting Level                       I-2
      Quantitative Techniques & Analytics                        I-3
     Product Definitions and Scope of Study                       I-3



II. EXECUTIVE SUMMERY


 1. INDUSTRY OVERVIEW                                            II-1
     Introduction                                  II-1
      A Versatile Machine to Boost Customer Service                     II-1
      A Media to Build Business                           II-1
      A Morale Booster for Employees                         II-2



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      A Revenue Earner                                       II-2
     The Success of Kiosk Strategy                                  II-2
     A Peek Into History of Interactive Kiosks                         II-3
     Outlook                                         II-3
     Key Growth Drivers                                      II-4
      Investments in Self-Service Solutions Sector Soars                       II-4
      Do-it-Yourself: The New Buzz Word in Retail                            II-4
      Customer Service Synonymous to Self-Service                               II-4
      To Achieve Enhanced Levels in Consumer Comforts                                 II-5
      Relentless Growth for Kiosk Industry                            II-5
      Guaranteed Returns Induce Investments                                  II-5
      Kiosk Vendors Change Strategy to Sustain Growth                               II-5
      Demand for Self-Service Kiosk Technologies Soars                              II-6
      Senior Citizens: A Whole New Lot of Potent Travelers                          II-6
      Upselling: For Bettering Average Sale Per Customer                            II-6
     Key Growth Constraints                                    II-7
      Web Replaces Kiosk as the Preferred Mode of Passenger Check-
       in System                                      II-7
      Food Service Industry Remains Cautious                                II-7
     Challenges Lie Ahead                                     II-8
      Better Vendor-Client Interaction: Key to Sustain Future
       Development                                      II-8
      Building Trusted and Secured Electronic Payments: A Challenge                         II-8
      Need for Newer ROI Models and Quantifiable Metrics                             II-8
      Technology For the Future                                 II-9
     Airline Industry - Emerging Area of Application For
      Interactive Kiosks                                II-9
     Competition Scenario                                    II-10
      Evolution of the Touch Screens Market Vis-à-vis Interactive
       Kiosks                                        II-10
      To Get the Most Out of the IT Infrastructure                      II-11
      Strategies for Kiosks Vendors to Improve Their Competitive
       Advantage                                       II-11


 2. END-USE MARKET ANALYSIS                                                   II-12
     Retail Segment                                      II-12
      Self Service Kiosks in Retail Industry                         II-12
      Benefits of Self-Service Kiosks                            II-13
     Consumer Self Checkout Segment                                        II-13
     Photo Processing Segment                                       II-13
      Emergence and Future Projections of Photo Kiosk Systems                              II-13
       Table 1: Global Photo Kiosk Industry (2007): Acceptance
       Level of Different Storage Media Into Kiosks (includes
       corresponding Graph/Chart)                                   II-14


       Table 2: Worldwide Installation Base for Digital Mini-labs
       and Kiosks (4X6 Printing Kiosks, Non-Printing Kiosks and
       8X10 Printing Kiosks): For 2006 to 2008 Estimates and 2009
       Forecasts (includes corresponding Graph/Chart)                          II-15
     Government Segment                                         II-15


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     Financial Industry Segment                                 II-16
      Financial Kiosks and ATMs to Experience Rapid Growth                            II-16
     Leisure & Travel Segment                                   II-17
     Communications Segment                                          II-17
     Others                                          II-17
      Healthcare Industry                                    II-18
       Self-Service Solutions Suppliers Expecting Growth in Health
        Care Segment                                     II-18
      Gaming Industry                                    II-18
       Table 3: Global Total Teller Function Kiosks Installation
       Base (2007 & 2008) - For North America, Rest of World                         II-18
      Education Sector                                   II-18
       Kiosks For Online Registration and Enrollment Into Distance
        Education Courses                                    II-18


 3. PRODUCT OVERVIEW                                                   II-19
     Interactive Kiosks: A Primer                              II-19
     Classification By Type                                  II-19
      Classification Based on Functionality                           II-21
     Classification Based on Application                             II-21
      Informational Kiosks                                   II-21
      Transactional Kiosks                                   II-21
     Major Application Areas of Interactive Kiosks                       II-22
     Innovative Kiosk Solutions Changing the Way People Live                          II-23
      Coin Counting Kiosks From Coinstar                               II-23
      Digital Kiosks                                  II-23
       Increased Profitability With Digital Kiosks                    II-23
       An Economic Model of a Digital Kiosk                            II-24
      DVD Kiosks                                        II-24
       Table 4: US DVD Kiosks Market: Number of DVD Kiosks in
       Operations Across the US for the Period 2005 to 2009
       (includes corresponding Graph/Chart)                            II-24
     Basic Components of a Kiosk                                     II-25
     Factors to be Considered While Designing An Interactive Kiosk                      II-25
      Designing a Kiosk - Vendor's Point-of-View                         II-25
      Deploying a Kiosk - Company's Point-of-View                             II-26
     Framework of Interactive Kiosks                                 II-27
     Interactive Kiosk Software                                II-28
      Operating System Software (OS)                                  II-28
      Application Software                                   II-28
      Kiosk Management Software                                      II-28
       Security Tasks                                   II-29
       Application Tasks                                 II-29
       Management Tasks                                        II-29


 4. PRODUCT INNOVATIONS/INTRODUCTIONS                                                        II-30
     Star Micronics Rolls Out TUP500 Kiosk Printer Range                             II-30
     Maxatec Unveils CognitiveTPG Kiosk Printers                              II-30
     Sony Ericsson Introduces PlayNow' Kiosk                                 II-30
     Intel Launches Self-Service Kiosk                               II-31


Global Interactive Kiosks Industry                                                                                               Page 3/21
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     Phoenix Kiosk Unveils Celsius Kiosk                          II-31
     Hashtech Systems Rolls Out Nano Kiosk Range                            II-31
     X2O Media Launches Xpresenter vClips                            II-31
     Nuance-Watson Introduces Product Authentication Kiosk                    II-32
     Givex Unveils Touch-Screen Kiosks                            II-32
     State Bank of India Rolls Out New Kiosk Bank                     II-32
     ITESmedia Launches ITESmedia SUITE v4                                 II-33
     Hashkiosk Launches Superior, Customer-friendly Touch Screen
      Kiosk System                                  II-33
     NCR and R3 Omni Unveils Kiosk Solution                          II-33
     NCR Launches the Latest Point-of-Decision Kiosk                       II-34
     ViVOtech Introduces ViVOpay Kiosk                             II-34
     Via to Unveil Kiosks for Online Bus Ticket Booking               II-35
     Nokia Rolls Out Integrated Nokia Kiosk                       II-35
     Xerox Launches Photo Kiosk                              II-35
     HP Introduces Self-service Kiosks                       II-35
     Rotana Unveils Rotana Ahlan Kiosk                            II-36
     Meridian Kiosks Launches Titan                          II-36
     Universal Travel Group Rolls Out TRIPEASY Travel Service Kiosks II-36
     ImageXpres Introduces iPowerStation Kiosk                        II-37
     EMN8 and Boddie-Noell Enterprise Launches EMN8 Kiosks                           II-37
     Umm Suqeim Center Introduces Special Online-kiosks                       II-37
     SoloHealth Introduces EyeSite Interactive Vision Testing Kiosk               II-38
     Qwest Communications Unveils Retail Kiosks                           II-38
     NCR Launches Hotel Check-in Kiosk                             II-38
     DNRD Introduces 'Amer' Video Conference Kiosk                          II-39
     AVinci Media Introduces MyMovieMaker Gold Plus Kiosks                         II-39
     Xerox and Imaxel Collaborate, Plans to Launch Photo Kiosk
      Solution                                   II-39
     PNI Digital Unveils PNI Connected Kiosk                        II-40
     DNP Photo Imaging America to Introduce Several Products at
      Photo Marketing Association                           II-40
     IBM Launches IBM AnyPlace Entry-Level Kiosk                           II-40
     New Self Service Kiosks Unveiled in Dubai                      II-41
     Nethotzone and Ahem! Management Solutions Launches New Kiosk
      Systems                                     II-41
     OKI Introduces SUKIT                                 II-41
     KIOSK Information Systems Launches Outdoor Kiosk                         II-42
     Fame Malad Launched ATM Kiosk for Movie Tickets                          II-42
     Sony Launches Photofinishing Kiosk                           II-42
     Source Technologies Introduces Interactive Kiosks                    II-43
     Datacard Group Launches Datacard® SP55k Kiosk Card Printer                       II-43
     Reliance Money Rolls Out Web-Enabled Share Trading Kiosks                       II-43
     Hand Held Products Unveils Image Kiosk 8560                          II-44
     Target to launch TargetLists system                      II-44
     Diebold Unveils Advanced Skimming Detection Technology                        II-44
     Diebold Introduces New Intelligent Depository Technology                 II-45
     Experticity and NCR Corporation with NCR EasyPoint Kiosks to
      Launch Customer-Service Platform                            II-45
     Kings County Hospital Center to Roll Out Self-Service Kiosks             II-45


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     NCR Introduces New Branch Kiosk Program                               II-46
     NCR Launches NCR Xpress Hotel Software                                II-46
     NCR Unveils NCR EasyPoint Advantage                                  II-46
     Kodak introduces Picture Kiosks                            II-47


 5. RECENT INDUSTRY ACTIVITY                                             II-48
     CTS Acquires GA Services                                   II-48
     Noritsu America to Take Over Lucidiom                          II-48
     NCR Acquires TNR Holdings Corp                                 II-48
     Jaco Electronics Enters into Alliance with AIS                 II-49
     China Southern Airlines Establishes NCR Touchport Kiosks                      II-49
     Indian Bank Collaborates with NCR                            II-49
     Chinese subsidiary of Northport Capital and China Netcom Ink
      Agreement                                        II-50
     Blackstone Inks Agreement with Viscom International                        II-50
     Global Display Solutions Acquires ADM Italia                       II-50
     Pacific Financial Solutions Merges with EZ CARD & KIOSK                       II-50
     TRM Copy Centers Takes Over Solvport                                II-51
     In-Touch Survey Systems Takes Over NCI Mobility                            II-51
     Vilocity Interactive Acquires WebNesting                      II-51
     Vision Point of Sale Takes Over Resolute TAP Services                       II-52
     Typhoon Ventures Takes Over Typhoon Touch Technologies' Music
      Business                                        II-52
     Retec Digital and NCR Enter into Partnership                       II-52
     Wincor Nixdorf Receives Offer from SKF                             II-52
     BCA Selects Wincor Nixdorf ATM and Kiosk Technologies                          II-52
     Blockbuster Signs Agreement with NCR                               II-53
     Banco do Brasil and Diebold Ink Agreement                           II-53
     Diebold Signs Agreement with Union Bank                             II-53
     Viscom International and Blackstone ink an agreement                       II-53
     Sprocket Kiosks Enters Into Partnership with Head Union                     II-53
     SBI Introduces Internet Kiosks at Railway Stations                   II-54
     DIVDAT Enters Into an Alliance with Fireside Bank                     II-54
     US Airways Enters into Agreement with NCR                            II-54
     Roboserver Systems to Take Over Premier Fortis                         II-55
     Cardtronics Acquires 7-Eleven's ATM operations in the US                     II-55
     Terrace Ventures to Acquire Stake in Solara Technologies                     II-55
     CHS Takes Over Mountain Mudd Espresso                                 II-55
     Netkey Takes Over Webpavement                                  II-55
     Kodak and IBM Ink Agreement                                 II-55
     Impart Media Advertising Takes Over 3 New Accounts                          II-56
     B-WASA and NADRA Ink Agreement                                      II-56
     Infonox Enters Into Partnership with Elan Financial Services                II-56
     Rautakirja unit of SanomaWSOY Enters into JV with OOO Partner
      Service                                     II-57
     Felix Group Signs Agreement with Bank Machine                          II-57
     KT Technology Bags a Contract for Supply of Internet Phone Kiosks II-57
     Gilbarco Takes Over Intermedia Kiosks                          II-58
     Marketing Associates USA and Cyphermint to Design Bellsouth's
      Kiosk Network                                     II-58


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     Wincor Nixdorf and AGS Infotech Supply Kiosk Systems to
      Reliance Money                                   II-58


 6. FOCUS ON SELECT GLOBAL PLAYERS                                               II-59
     Key Vendors of Kiosk Hardware/Software                             II-59
      5Point (US)                                   II-59
      aVinci Media Corporation (US)                            II-59
      Diebold (US)                                   II-59
      Friendlyway AG (Germany)                                 II-59
      Hashtech Systems Pvt. Ltd. (India)                        II-59
      IER SA (France)                                 II-60
      ImageXpres Corporation (US)                               II-60
      In-Touch Survey Systems Ltd. (Canada)                            II-60
      International Business Machines Corporation (US)                       II-60
      Internet Kiosk (UK)                             II-61
      KIOSK Information Systems, Inc. (US)                           II-61
      Kiosk Terminals Technology LLP (UK)                             II-61
      Lucidiom, Inc. (US)                              II-61
      Meridian Kiosks LLC (US)                               II-61
      Motorola, Inc. (US)                             II-62
      NCR Corporation (US)                                   II-62
      NeoProducts Group (Australia)                            II-62
      Netkey, Inc. (US)                               II-62
      Phoenix Kiosk, Inc. (US)                              II-63
      Rittal GmbH & Co. KG (Germany)                                 II-63
      RoboServer Systems Corporation (US)                              II-63
      Slabb,Inc. (US)                                II-63
      Sprocket Kiosks (Australia)                            II-64
      ULTIMedia (France)                                II-64
      ViVOtech, Inc. (US)                              II-64
     Key End-Users of Kiosk Systems                                 II-64
      Eastman Kodak Company (US)                                     II-64
      Movie Gallery/ Hollywood Entertainment Corp. (US)                      II-65
      Xerox Corporation (US)                                II-65


 7. GLOBAL MARKET PERSPECTIVE                                                II-66
     Volume Analytics                                  II-66
      Table 5: World Recent Past, Current & Future Analysis for
      Interactive Kiosks by Region - North America, Europe,
      Asia-Pacific (including Japan), and Rest of World Markets
      Independently Analyzed with Annual Sales Figures in Number of
      Units for Years 2007 through 2015 (includes corresponding
      Graph/Chart)                                   II-66


      Table 6: World Historic Perspective for Interactive Kiosks by
      Region - North America, Europe, Asia-Pacific (including
      Japan), and Rest of World Markets Independently Analyzed with
      Annual Sales Figures in Number of Units for Years 2000
      through 2006 (includes corresponding Graph/Chart)                       II-67




Global Interactive Kiosks Industry                                                                                         Page 6/21
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      Table 7: World 12-Year Perspective for Interactive Kiosks by
      Region -Percentage Breakdown of Volume Sales for North
      America, Europe, Asia-Pacific (including Japan), and Rest of
      World Markets for 2003, 2009 & 2015 (includes corresponding
      Graph/Chart)                                   II-68


      Table 8: World Recent Past, Current & Future Analysis for
      Interactive Kiosks in the Retail Application Segment by
      Region - North America, Europe, Asia-Pacific (including
      Japan), and Rest of World Markets Independently Analyzed with
      Annual Sales Figures in Number of Units for Years 2007
      through 2015 (includes corresponding Graph/Chart)                 II-69


      Table 9: World Historic Perspective for Interactive Kiosks in
      the Retail Application Segment by Region - North America,
      Europe, Asia-Pacific (including Japan), and Rest of World
      Markets Independently Analyzed with Annual Sales Figures in
      Number of Units for Years 2000 through 2006 (includes
      corresponding Graph/Chart)                             II-70


      Table 10: World 12-Year Perspective for Interactive Kiosks in
      the Retail Application Segment by Region -Percentage
      Breakdown of Volume Sales for North America, Europe,
      Asia-Pacific (including Japan), and Rest of World Markets for
      2003, 2009 & 2015 (includes corresponding Graph/Chart)              II-71


      Table 11: World Recent Past, Current & Future Analysis for
      Interactive Kiosks in the Consumer Self Checkout Application
      Segment by Region - North America, Europe, Asia-Pacific
      (including Japan), and Rest of World Markets Independently
      Analyzed with Annual Sales Figures in Number of Units for
      Years 2007 through 2015 (includes corresponding Graph/Chart)              II-72


      Table 12: World Historic Perspective for Interactive Kiosks
      in the Consumer Self Checkout Application Segment by Region -
      North America, Europe, Asia-Pacific (including Japan), and
      Rest of World Markets Independently Analyzed with Annual
      Sales Figures in Number of Units for Years 2000 through 2006
      (includes corresponding Graph/Chart)                      II-73


      Table 13: World 12-Year Perspective for Interactive Kiosks in
      the Consumer Self Checkout Application Segment by Region-
      Percentage Breakdown of Volume Sales for North America,
      Europe, Asia-Pacific (including Japan), and Rest of World
      Markets for 2003, 2009 & 2015 (includes corresponding
      Graph/Chart)                                   II-74


      Table 14: World Recent Past, Current & Future Analysis for
      Interactive Kiosks in the Photo Processing Application
      Segment by Region - North America, Europe, Asia-Pacific


Global Interactive Kiosks Industry                                                                                  Page 7/21
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      (including Japan), and Rest of World Markets Independently
      Analyzed with Annual Sales Figures in Number of Units for
      Years 2007 through 2015 (includes corresponding Graph/Chart)               II-75


      Table 15: World Historic Perspective for Interactive Kiosks
      in the Photo Processing Application Segment by Region - North
      America, Europe, Asia-Pacific (including Japan), and Rest of
      World Markets Independently Analyzed with Annual Sales
      Figures in Number of Units for Years 2000 through 2006
      (includes corresponding Graph/Chart)                       II-76


      Table 16: World 12-Year Perspective for Interactive Kiosks in
      the Photo Processing Application Segment by Region-
      Percentage Breakdown of Volume Sales for North America,
      Europe, Asia-Pacific (including Japan), and Rest of World
      Markets for 2003, 2009 & 2015 (includes corresponding
      Graph/Chart)                                   II-77


      Table 17: World Recent Past, Current & Future Analysis for
      Interactive Kiosks in the Government Application Segment by
      Region - North America, Europe, Asia-Pacific (including
      Japan), and Rest of World Markets Independently Analyzed with
      Annual Sales Figures in Number of Units for Years 2007
      through 2015 (includes corresponding Graph/Chart)                  II-78


      Table 18: World Historic Perspective for Interactive Kiosks
      in the Government Application Segment by Region - North
      America, Europe, Asia-Pacific (including Japan), and Rest of
      World Markets Independently Analyzed withAnnual Sales Figures
      in Number of Units for Years2000 through 2006 (includes
      correspondingGraph/Chart)                              II-79


      Table 19: World 12-Year Perspective for Interactive Kiosks in
      the Government Application Segment by Region -Percentage
      Breakdown of Volume Sales for North America, Europe,
      Asia-Pacific (including Japan), and Rest of World Markets for
      2003, 2009 & 2015 (includes corresponding Graph/Chart)               II-80


      Table 20: World Recent Past, Current & Future Analysis for
      Interactive Kiosks in the Financial Industry by Region -
      North America, Europe, Asia-Pacific (including Japan), and
      Rest of World Markets Independently Analyzed with Annual
      Sales Figures in Number of Units for Years 2007 through 2015
      (includes corresponding Graph/Chart)                       II-81


      Table 21: World Historic Perspective for Interactive Kiosks
      in the Financial Industry by Region - North America, Europe,
      Asia-Pacific (including Japan), and Rest of World Markets
      Independently Analyzed with Annual Sales Figures in Number of
      Units for Years 2000 through 2006 (includes corresponding


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      Graph/Chart)                                   II-82


      Table 22: World 12-Year Perspective for Interactive Kiosks in
      the Financial Industry by Region -Percentage Breakdown of
      Volume Sales for North America, Europe, Asia-Pacific
      (including Japan), and Rest of World Markets for 2003, 2009 &
      2015 (includes corresponding Graph/Chart)                      II-83


      Table 23: World Recent Past, Current & Future Analysis for
      Interactive Kiosks in the Leisure & Travel Segment by Region
      - North America, Europe, Asia-Pacific (including Japan), and
      Rest of World Markets Independently Analyzed with Annual
      Sales Figures in Number of Units for Years 2007 through 2015
      (includes corresponding Graph/Chart)                      II-84


      Table 24: World Historic Perspective for Interactive Kiosks
      in the Leisure & Travel Segment by Region - North America,
      Europe, Asia-Pacific (including Japan), and Rest of World
      Markets Independently Analyzed with Annual Sales Figures in
      Number of Units for Years 2000 through 2006 (includes
      corresponding Graph/Chart)                             II-85


      Table 25: World 12-Year Perspective for Interactive Kiosks in
      the Leisure & Travel Segment by Region - Percentage Breakdown
      of Volume Sales for North America, Europe, Asia-Pacific
      (including Japan), and Rest of World Markets for 2003, 2009 &
      2015 (includes corresponding Graph/Chart)                      II-86


      Table 26: World Recent Past, Current & Future Analysis for
      Interactive Kiosks in the Communications Segment by Region -
      North America, Europe, Asia-Pacific (including Japan), and
      Rest of World Markets Independently Analyzed with Annual
      Sales Figures in Number of Units for Years 2007 through 2015
      (includes corresponding Graph/Chart)                      II-87


      Table 27: World Historic Perspective for Interactive Kiosks
      in the Communications Segment by Region - North America,
      Europe, Asia-Pacific (including Japan), and Rest of World
      Markets Independently Analyzed with Annual Sales Figures in
      Number of Units for Years 2000 through 2006 (includes
      corresponding Graph/Chart)                             II-88


      Table 28: World 12-Year Perspective for Interactive Kiosks in
      the Communications Segment by Region -Percentage Breakdown of
      Volume Sales for North America, Europe, Asia-Pacific
      (including Japan), and Rest of World Markets for 2003, 2009 &
      2015 (includes corresponding Graph/Chart)                      II-89


      Table 29: World Recent Past, Current & Future Analysis for
      Interactive Kiosks in the Others Segment by Region - North


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      America, Europe, Asia-Pacific (including Japan), and Rest of
      World Markets Independently Analyzed with Annual Sales
      Figures in Number of Units for Years 2007 through 2015
      (includes corresponding Graph/Chart)                       II-90


      Table 30: World Historic Perspective for Interactive Kiosks
      in the Others Segment by Region - North America, Europe,
      Asia-Pacific (including Japan), and Rest of World Markets
      Independently Analyzed with Annual Sales Figures in Number of
      Units for Years 2000 through 2006 (includes corresponding
      Graph/Chart)                                   II-91


      Table 31: World 12-Year Perspective for Interactive Kiosks in
      the Others Segment by Region -Percentage Breakdown of Volume
      Sales for North America, Europe, Asia-Pacific (including
      Japan), and Rest of World Markets for 2003, 2009 & 2015
      (includes corresponding Graph/Chart)                       II-92
     Value Analytics                                 II-93
      Table 32: World Recent Past, Current & Future Analysis for
      Interactive Kiosks by Region - North America, Europe,
      Asia-Pacific (including Japan), and Rest of World Markets
      Independently Analyzed with Annual Sales Figures in US$
      Million for Years 2007 through 2015 (includes corresponding
      Graph/Chart)                                   II-93


      Table 33: World Historic Perspective for Interactive Kiosks
      by Region - North America, Europe, Asia-Pacific (including
      Japan), and Rest of World Markets Independently Analyzed with
      Annual Sales Figures in US$ Million for Years 2000 through
      2006 (includes corresponding Graph/Chart)                      II-94


      Table 34: World 12-Year Perspective for Interactive Kiosks by
      Region -Percentage Breakdown of Dollar Sales for North
      America, Europe, Asia-Pacific (including Japan), and Rest of
      World Markets for 2003, 2009 & 2015 (includes corresponding
      Graph/Chart)                                   II-95


      Table 35: World Recent Past, Current & Future Analysis for
      Interactive Kiosks in the Retail Application Segment by
      Region - North America, Europe, Asia-Pacific (including
      Japan), and Rest of World Markets Independently Analyzed with
      Annual Sales Figures in US$ Million for Years 2007 through
      2015 (includes corresponding Graph/Chart)                      II-96


      Table 36: World Historic Perspective for Interactive Kiosks
      in the Retail Application Segment by Region - North America,
      Europe, Asia-Pacific (including Japan), and Rest of World
      Markets Independently Analyzed with Annual Sales Figures in
      US$ Million for Years 2000 through 2006 (includes
      corresponding Graph/Chart)                             II-97


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      Table 37: World 12-Year Perspective for Interactive Kiosks in
      the Retail Application Segment by Region -Percentage
      Breakdown of Dollar Sales for North America, Europe,
      Asia-Pacific (including Japan), and Rest of World Markets for
      2003, 2009 & 2015 (includes corresponding Graph/Chart)              II-98


      Table 38: World Recent Past, Current & Future Analysis for
      Interactive Kiosks in the Consumer Self Checkout Application
      Segment by Region - North America, Europe, Asia-Pacific
      (including Japan), and Rest of World Markets Independently
      Analyzed with Annual Sales Figures in US$ Million for Years
      2007 through 2015 (includes corresponding Graph/Chart)              II-99


      Table 39: World Historic Perspective for Interactive Kiosks
      in the Consumer Self Checkout Application Segment by Region -
      North America, Europe, Asia-Pacific (including Japan), and
      Rest of World Markets Independently Analyzed with Annual
      Sales Figures in US$ Million for Years 2000 through 2006
      (includes corresponding Graph/Chart)                       II-100


      Table 40: World 12-Year Perspective for Interactive Kiosks in
      the Consumer Self Checkout Application Segment by Region-
      Percentage Breakdown of Dollar Sales for North America,
      Europe, Asia-Pacific (including Japan), and Rest of World
      Markets for 2003, 2009 & 2015 (includes corresponding
      Graph/Chart)                                   II-101


      Table 41: World Recent Past, Current & Future Analysis for
      Interactive Kiosks in the Photo Processing Application
      Segment by Region - North America, Europe, Asia-Pacific
      (including Japan), and Rest of World Markets Independently
      Analyzed with Annual Sales Figures in US$ Million for Years
      2007 through 2015 (includes corresponding Graph/Chart)              II-102


      Table 42: World Historic Perspective for Interactive Kiosks
      in the Photo Processing Application Segment by Region - North
      America, Europe, Asia-Pacific (including Japan), and Rest of
      World Markets Independently Analyzed with Annual Sales
      Figures in US$ Million for Years 2000 through 2006 (includes
      corresponding Graph/Chart)                              II-103


      Table 43: World 12-Year Perspective for Interactive Kiosks in
      the Photo Processing Application Segment by Region
      -Percentage Breakdown of Dollar Sales for North America,
      Europe, Asia-Pacific (including Japan), and Rest of World
      Markets for 2003, 2009 & 2015 (includes corresponding
      Graph/Chart)                                   II-104


      Table 44: World Recent Past, Current & Future Analysis for


Global Interactive Kiosks Industry                                                                                  Page 11/21
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ReportLinker                                                                                and Market Statistics


      Interactive Kiosks in the Government Application Segment by
      Region - North America, Europe, Asia-Pacific (including
      Japan), and Rest of World Markets Independently Analyzed with
      Annual Sales Figures in US$ Million for Years 2007 through
      2015 (includes corresponding Graph/Chart)                        II-105


      Table 45: World Historic Perspective for Interactive Kiosks
      in the Government Application Segment by Region - North
      America, Europe, Asia-Pacific (including Japan), and Rest of
      World Markets Independently Analyzed with Annual Sales
      Figures in US$ Million for Years 2000 through 2006 (includes
      corresponding Graph/Chart)                              II-106


      Table 46: World 12-Year Perspective for Interactive Kiosks in
      the Government Application Segment by Region -Percentage
      Breakdown of Dollar Sales for North America, Europe,
      Asia-Pacific (including Japan), and Rest of World Markets for
      2003, 2009 & 2015 (includes corresponding Graph/Chart)                    II-107


      Table 47: World Recent Past, Current & Future Analysis for
      Interactive Kiosks in the Financial Industry by Region -
      North America, Europe, Asia-Pacific (including Japan), and
      Rest of World Markets Independently Analyzed with Annual
      Sales Figures in US$ Million for Years 2007 through 2015
      (includes corresponding Graph/Chart)                       II-108


      Table 48: World Historic Perspective for Interactive Kiosks
      in the Financial Industry by Region - North America, Europe,
      Asia-Pacific (including Japan), and Rest of World Markets
      Independently Analyzed with Annual Sales Figures in US$
      Million for Years 2000 through 2006 (includes corresponding
      Graph/Chart)                                   II-109


      Table 49: World 12-Year Perspective for Interactive Kiosks in
      the Financial Industry by Region -Percentage Breakdown of
      Dollar Sales for North America, Europe, Asia-Pacific
      (including Japan), and Rest of World Markets for 2003, 2009 &
      2015 (includes corresponding Graph/Chart)                        II-110


      Table 50: World Recent Past, Current & Future Analysis for
      Interactive Kiosks in the Leisure & Travel Segment by Region -
      North America, Europe, Asia-Pacific (including Japan), and
      Rest of World Markets Independently Analyzed with Annual
      Sales Figures in US$ Million for Years 2007 through 2015
      (includes corresponding Graph/Chart)                       II-111


      Table 51: World Historic Perspective for Interactive Kiosks
      in the Leisure & Travel Segment by Region - North America,
      Europe, Asia-Pacific (including Japan), and Rest of World
      Markets Independently Analyzed with Annual Sales Figures in


Global Interactive Kiosks Industry                                                                                     Page 12/21
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      US$ Million for Years 2000 through 2006 (includes
      corresponding Graph/Chart)                              II-112


      Table 52: World 12-Year Perspective for Interactive Kiosks in
      the Leisure & Travel Segment by Region - Percentage Breakdown
      of Dollar Sales for North America, Europe, Asia-Pacific
      (including Japan), and Rest of World Markets for 2003, 2009 &
      2015 (includes corresponding Graph/Chart)                        II-113


      Table 53: World Recent Past, Current & Future Analysis for
      Interactive Kiosks in the Communications Segment by Region -
      North America, Europe, Asia-Pacific (including Japan), and
      Rest of World Markets Independently Analyzed with Annual
      Sales Figures in US$ Million for Years 2007 through 2015
      (includes corresponding Graph/Chart)                       II-114


      Table 54: World Historic Perspective for Interactive Kiosks
      in the Communications Segment by Region - North America,
      Europe, Asia-Pacific (including Japan), and Rest of World
      Markets Independently Analyzed with Annual Sales Figures in
      US$ Million for Years 2000 through 2006 (includes
      corresponding Graph/Chart)                              II-115


      Table 55: World 12-Year Perspective for Interactive Kiosks in
      the Communications Segment by Region - Percentage Breakdown
      of Dollar Sales for North America, Europe, Asia-Pacific
      (including Japan), and Rest of World Markets for 2003, 2009 &
      2015 (includes corresponding Graph/Chart)                        II-116


      Table 56: World Recent Past, Current & Future Analysis for
      Interactive Kiosks in the Others Segment by Region - North
      America, Europe, Asia-Pacific (including Japan), and Rest of
      World Markets Independently Analyzed with Annual Sales
      Figures in US$ Million for Years 2007 through 2015 (includes
      corresponding Graph/Chart)                              II-117


      Table 57: World Historic Perspective for Interactive Kiosks
      in the Others Segment by Region - North America, Europe,
      Asia-Pacific (including Japan), and Rest of World Markets
      Independently Analyzed with Annual Sales Figures in US$
      Million for Years 2000 through 2006 (includes corresponding
      Graph/Chart)                                   II-118


      Table 58: World 12-Year Perspective for Interactive Kiosks in
      the Others Segment by Region -Percentage Breakdown of Dollar
      Sales for North America, Europe Asia-Pacific (including
      Japan), and Rest of World Markets for 2003, 2009 & 2015
      (includes corresponding Graph/Chart)                       II-119




Global Interactive Kiosks Industry                                                                                Page 13/21
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ReportLinker                                                                                        and Market Statistics


III. MARKET


 1. NORTH AMERICA                                                  III-1
     A.Market Analysis                                     III-1
       Outlook                                     III-1
       Key Trends Prevailing in the Region                            III-1
        Self Service Payment Systems to Witness Robust Growth                        III-1
        Self-Service: For Making Life Simpler                         III-2
        Looking Beyond 4X6 Prints                                  III-2
       Product Launches                                    III-3
       Strategic Corporate Developments                                III-15
       Key Players                                   III-22
     B.Market Analytics                                    III-28
       Volume Terms                                    III-28
        Table 59: North American Recent Past, Current & Future
        Analysis for Interactive Kiosks by End-Use Application -
        Retail, Consumer Self Checkout, Photo Processing,
        Government, Financial Industry, Leisure & Travel,
        Communications, and Other End-Use Markets Independently
        Analyzed with Annual Sales Figures in Number of Units for
        Years 2007 through 2015 (includes corresponding
        Graph/Chart)                                 III-28


        Table 60: North American Historic Perspective for
        Interactive Kiosks by End-Use Applications - Retail,
        Consumer Self Checkout, Photo Processing, Government,
        Financial Industry, Leisure & Travel, Communications, and
        Other End-Use Markets Independently Analyzed with Annual
        Sales Figures in Number of Units for Years 2000 through
        2006 (includes corresponding Graph/Chart)                          III-29


        Table 61: North American 12-Year Perspective for
        Interactive Kiosks by End-Use Application - Percentage
        Breakdown of Volume Sales for Retail, Consumer Self
        Checkout, Photo Processing, Government, Financial Industry,
        Leisure & Travel, Communications, and Other End-Use Markets
        for 2003, 2009 & 2015 (includes corresponding Graph/Chart)                   III-30
       Value Terms                                    III-31
        Table 62: North American Recent Past, Current & Future
        Analysis for Interactive Kiosks by End-Use Application -
        Retail, Consumer Self Checkout, Photo Processing,
        Government, Financial Industry, Leisure & Travel,
        Communications, and Other End-Use Markets Independently
        Analyzed with Annual Sales Figures in US$ Million for Years
        2007 through 2015 (includes corresponding Graph/Chart)                      III-31


        Table 63: North American Historic Perspective for
        Interactive Kiosks by End-Use Applications - Retail,
        Consumer Self Checkout, Photo Processing, Government,
        Financial Industry, Leisure & Travel, Communications, and


Global Interactive Kiosks Industry                                                                                             Page 14/21
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ReportLinker                                                                                    and Market Statistics


        Other End-Use Markets Independently Analyzed with Annual
        Sales Figures in US$ Million for Years 2000 through 2006
        (includes corresponding Graph/Chart)                          III-32


        Table 64: North American 12-Year Perspective for
        Interactive Kiosks by End-Use Application Segments -
        Percentage Breakdown of Dollar Sales for Retail, Consumer
        Self Checkout, Photo Processing, Government, Financial
        Industry, Leisure & Travel, Communications, and Other
        End-Use Markets for 2003, 2009 & 2015 (includes
        corresponding Graph/Chart)                                 III-33


 2. EUROPE                                                III-34
     A.Market Analysis                                     III-34
       Outlook                                         III-34
       Competition Scenario in the European Turf                            III-34
        Vendors Need to Adopt Customer-centric Rather Than Product
         -centric Approach                                 III-34
        Evolving Applications for Interactive Kiosks                   III-35
       Product Launches                                     III-35
       Strategic Corporate Developments                               III-36
       Key Players                                       III-38
     B.Market Analytics                                    III-40
       Volume Terms                                        III-40
        Table 65: European Recent Past, Current & Future Analysis
        for Interactive Kiosks by End-Use Application - Retail,
        Consumer Self Checkout, Photo Processing, Government,
        Financial Industry, Leisure & Travel, Communications, and
        Other End-Use Markets Independently Analyzed with Annual
        Sales Figures in Number of Units for Years 2007 through
        2015 (includes corresponding Graph/Chart)                           III-40


        Table 66: European Historic Perspective for Interactive
        Kiosks by End-Use Applications - Retail, Consumer Self
        Checkout, Photo Processing, Government, Financial Industry,
        Leisure & Travel, Communications, and Other End-Use Markets
        Independently Analyzed with Annual Sales Figures in Number
        of Units for Years 2000 through 2006 (includes
        corresponding Graph/Chart)                                 III-41


        Table 67: European 12-Year Perspective fo Interactive
        Kiosks by End-Use Application - Percentage Breakdown of
        Volume Sales for Retail, Consumer Self Checkout, Photo
        Processing, Government, Financial Industry, Leisure &
        Travel, Communications, and Other End-Use Markets for 2003,
        2009 & 2015 (includes corresponding Graph/Chart)                        III-42
       Value Terms                                       III-43
        Table 68: European Recent Past, Current & Future Analysis
        for Interactive Kiosks by End-Use Application - Retail,
        Consumer Self Checkout, Photo Processing, Government,


Global Interactive Kiosks Industry                                                                                         Page 15/21
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ReportLinker                                                                                 and Market Statistics


        Financial Industry, Leisure & Travel, Communications, and
        Other End-Use Markets Independently Analyzed with Annual
        Sales Figures in US$ Million for Years 2007 through 2015
        (includes corresponding Graph/Chart)                          III-43


        Table 69: European Historic Perspective for Interactive
        Kiosks by End-Use Applications - Retail, Consumer Self
        Checkout, Photo Processing, Government, Financial Industry,
        Leisure & Travel, Communications, and Other End-Use Markets
        Independently Analyzed with Annual Sales Figures in US$
        Million for Years 2000 through 2006 (includes corresponding
        Graph/Chart)                                   III-44


        Table 70: European 12-Year Perspective for Interactive
        Kiosks by End-Use Application Segments - Percentage
        Breakdown of Dollar Sales for Retail, Consumer Self
        Checkout, Photo Processing, Government, Financial Industry,
        Leisure & Travel, Communications, and Other End-Use Markets
        for 2003, 2009 & 2015 (includes corresponding Graph/Chart)                III-45


 3. ASIA-PACIFIC                                             III-46
     A.Market Analysis                                      III-46
       Outlook                                      III-46
       Select Regional Markets                                 III-46
        China                                       III-46
         Industrial Computers Sector: An Overview                        III-46
         Entertainment Kiosks Popularity Soars                          III-47
        India                                      III-47
         Kiosk Systems in Railways                              III-47
         Project 'Gyandoot'                                 III-47
         Kiosks in the Banking and Finance Sector                        III-48
         Future of Kiosks in India                           III-48
         Competition Scenario in the Indian Turf                      III-48
       Product Launches                                      III-49
       Strategic Corporate Developments                               III-51
       Key Players                                    III-53
     B.Market Analytics                                     III-55
       Volume Terms                                         III-55
        Table 71: Asia Pacific Recent Past, Current & Future
        Analysis for Interactive Kiosks by End-Use Application -
        Retail, Consumer Self Checkout, Photo Processing,
        Government, Financial Industry, Leisure & Travel,
        Communications, and Other End-Use Markets Independently
        Analyzed with Annual Sales Figures in Number of Units for
        Years 2007 through 2015 (includes corresponding
        Graph/Chart)                                   III-55


        Table 72: Asia Pacific Historic Perspective for Interactive
        Kiosks by End-Use Applications - Retail, Consumer Self
        Checkout, Photo Processing, Government, Financial Industry,


Global Interactive Kiosks Industry                                                                                      Page 16/21
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ReportLinker                                                                                and Market Statistics


        Leisure & Travel, Communications, and Other End-Use Markets
        Independently Analyzed with Annual Sales Figures in Number
        of Units for Years 2000 through 2006 (includes
        corresponding Graph/Chart)                              III-56


        Table 73: Asia Pacific 12-Year Perspective for Interactive
        Kiosks by End-Use Application - Percentage Breakdown of
        Volume Sales for Retail, Consumer Self Checkout, Photo
        Processing, Government, Financial Industry, Leisure &
        Travel, Communications, and Other End-Use Markets for 2003,
        2009 & 2015 (includes corresponding Graph/Chart)                    III-57
       Value Terms                                     III-58
        Table 74: Asia Pacific Recent Past, Current & Future
        Analysis for Interactive Kiosks by End-Use Application -
        Retail, Consumer Self Checkout, Photo Processing,
        Government, Financial Industry, Leisure & Travel,
        Communications, and Other End-Use Markets Independently
        Analyzed with Annual Sales Figures in US$ Million for Years
        2007 through 2015 (includes corresponding Graph/Chart)                III-58


        Table 75: Asia Pacific Historic Perspective for Interactive
        Kiosks by End-Use Applications - Retail, Consumer Self
        Checkout, Photo Processing, Government, Financial Industry,
        Leisure & Travel, Communications, and Other End-Use Markets
        Independently Analyzed with Annual Sales Figures in US$
        Million for Years 2000 through 2006 (includes corresponding
        Graph/Chart)                                   III-59


        Table 76: Asia Pacific 12-Year Perspective for Interactive
        Kiosks by End-Use Application Segments - Percentage
        Breakdown of Dollar Sales for Retail, Consumer Self
        Checkout, Photo Processing, Government, Financial Industry,
        Leisure & Travel, Communications, and Other End-Use Markets
        for 2003, 2009 & 2015 (includes corresponding Graph/Chart)             III-60


 4. REST OF WORLD                                               III-61
     A.Market Analysis                                   III-61
       Outlook                                      III-61
       Product Launches                                   III-61
       Strategic Corporate Developments                            III-63
     B.Market Analytics                                  III-64
       Volume Terms                                      III-64
        Table 77: Rest of World Recent Past, Current & Future
        Analysis for Interactive Kiosks by End-Use Application -
        Retail, Consumer Self Checkout, Photo Processing,
        Government, Financial Industry, Leisure & Travel,
        Communications, and Other End-Use Markets Independently
        Analyzed with Annual Sales Figures in Number of Units for
        Years 2007 through 2015 (includes corresponding
        Graph/Chart)                                   III-64


Global Interactive Kiosks Industry                                                                                     Page 17/21
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ReportLinker                                                                             and Market Statistics



        Table 78: Rest of World Historic Perspective for
        Interactive Kiosks by End-Use Applications - Retail,
        Consumer Self Checkout, Photo Processing, Government,
        Financial Industry, Leisure & Travel, Communications, and
        Other End-Use Markets Independently Analyzed with Annual
        Sales Figures in Number of Units for Years 2000 through
        2006 (includes corresponding Graph/Chart)                  III-65


        Table 79: Rest of World 12-Year Perspective for Interactive
        Kiosks by End-Use Application - Percentage Breakdown of
        Volume Sales for Retail, Consumer Self Checkout, Photo
        Processing, Government, Financial Industry, Leisure &
        Travel, Communications, and Other End-Use Markets for 2003,
        2009 & 2015 (includes corresponding Graph/Chart)                 III-66
       Value Terms                                    III-67
        Table 80: Rest of World Recent Past, Current & Future
        Analysis for Interactive Kiosks by End-Use Application -
        Retail, Consumer Self Checkout, Photo Processing,
        Government, Financial Industry, Leisure & Travel,
        Communications, and Other End-Use Markets Independently
        Analyzed with Annual Sales Figures in US$ Million for Years
        2007 through 2015 (includes corresponding Graph/Chart)              III-67


        Table 81: Rest of World Historic Perspective for
        Interactive Kiosks by End-Use Applications - Retail,
        Consumer Self Checkout, Photo Processing, Government,
        Financial Industry, Leisure & Travel, Communications, and
        Other End-Use Markets Independently Analyzed with Annual
        Sales Figures in US$ Million for Years 2000 through 2006
        (includes corresponding Graph/Chart)                    III-68


        Table 82: Rest of World 12-Year Perspective for Interactive
        Kiosks by End-Use Application Segments - Percentage
        Breakdown of Dollar Sales for Retail, Consumer Self
        Checkout, Photo Processing, Government, Financial Industry,
        Leisure & Travel, Communications, and Other End-Use Markets
        for 2003, 2009 & 2015 (includes corresponding Graph/Chart)           III-69



IV. COMPETITIVE LANDSCAPE


    Total Companies Profiled: 118 (including Divisions/Subsidiaries - 121)


    ------------------------------------------
    Region/Country                          Players
    ------------------------------------------
    The United States                         63
    Canada                                6
    Japan                               2


Global Interactive Kiosks Industry                                                                                  Page 18/21
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ReportLinker                                                      and Market Statistics


    Europe                               32
       France                            5
       Germany                               7
       The United Kingdom                            10
       Italy                         1
       Rest of Europe                            9
    Asia-Pacific (Excluding Japan)                    16
    Middle-East                              2
    ------------------------------------------




Global Interactive Kiosks Industry                                                           Page 19/21
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Global Interactive Kiosks Industry

  • 1. Find Industry reports, Company profiles ReportLinker and Market Statistics >> Get this Report Now by email! Global Interactive Kiosks Industry Published on February 2010 Report Summary This report analyzes the worldwide markets for Interactive Kiosks in US$ Million and Unit Volumes by the following end-use segments: Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Others. The report provides separate comprehensive analytics for North America, Europe, Asia-Pacific, and Rest of World. Annual forecasts are provided for each region for the period 2007 through 2015. Also, a seven-year historic analysis is provided for these markets. The report profiles 118 companies including many key and niche players worldwide such as 5Point, aVinci Media Corporation, Diebold, Friendlyway AG, Hashtech Systems Pvt. Ltd., IER SA, ImageXpres Corporation, In-Touch Survey Systems Ltd., International Business Machines Corporation, Internet Kiosk, KIOSK Information Systems, Inc., Kiosk Terminals Technology LLP, Lucidiom, Inc., Meridian Kiosks LLC, Motorola, Inc., NCR Corporation, NeoProducts Group, Netkey, Inc., Phoenix Kiosk, Inc., Rittal GmbH & Co. KG, RoboServer Systems Corporation, Slabb,Inc., Sprocket Kiosks, ULTIMedia, ViVOtech, Inc., Eastman Kodak, Movie Gallery/ Hollywood Entertainment Corp., and Xerox Corporation. Market data and analytics are derived from primary and secondary research. Company profiles are mostly extracted from URL research and reported select online sources. Table of Content INTERACTIVE KIOSKS MCP-6055 A GLOBAL STRATEGIC BUSINESS REPORT CONTENTS I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS Study Reliability and Reporting Limitations I-1 Disclaimers I-2 Data Interpretation & Reporting Level I-2 Quantitative Techniques & Analytics I-3 Product Definitions and Scope of Study I-3 II. EXECUTIVE SUMMERY 1. INDUSTRY OVERVIEW II-1 Introduction II-1 A Versatile Machine to Boost Customer Service II-1 A Media to Build Business II-1 A Morale Booster for Employees II-2 Global Interactive Kiosks Industry Page 1/21
  • 2. Find Industry reports, Company profiles ReportLinker and Market Statistics A Revenue Earner II-2 The Success of Kiosk Strategy II-2 A Peek Into History of Interactive Kiosks II-3 Outlook II-3 Key Growth Drivers II-4 Investments in Self-Service Solutions Sector Soars II-4 Do-it-Yourself: The New Buzz Word in Retail II-4 Customer Service Synonymous to Self-Service II-4 To Achieve Enhanced Levels in Consumer Comforts II-5 Relentless Growth for Kiosk Industry II-5 Guaranteed Returns Induce Investments II-5 Kiosk Vendors Change Strategy to Sustain Growth II-5 Demand for Self-Service Kiosk Technologies Soars II-6 Senior Citizens: A Whole New Lot of Potent Travelers II-6 Upselling: For Bettering Average Sale Per Customer II-6 Key Growth Constraints II-7 Web Replaces Kiosk as the Preferred Mode of Passenger Check- in System II-7 Food Service Industry Remains Cautious II-7 Challenges Lie Ahead II-8 Better Vendor-Client Interaction: Key to Sustain Future Development II-8 Building Trusted and Secured Electronic Payments: A Challenge II-8 Need for Newer ROI Models and Quantifiable Metrics II-8 Technology For the Future II-9 Airline Industry - Emerging Area of Application For Interactive Kiosks II-9 Competition Scenario II-10 Evolution of the Touch Screens Market Vis-à-vis Interactive Kiosks II-10 To Get the Most Out of the IT Infrastructure II-11 Strategies for Kiosks Vendors to Improve Their Competitive Advantage II-11 2. END-USE MARKET ANALYSIS II-12 Retail Segment II-12 Self Service Kiosks in Retail Industry II-12 Benefits of Self-Service Kiosks II-13 Consumer Self Checkout Segment II-13 Photo Processing Segment II-13 Emergence and Future Projections of Photo Kiosk Systems II-13 Table 1: Global Photo Kiosk Industry (2007): Acceptance Level of Different Storage Media Into Kiosks (includes corresponding Graph/Chart) II-14 Table 2: Worldwide Installation Base for Digital Mini-labs and Kiosks (4X6 Printing Kiosks, Non-Printing Kiosks and 8X10 Printing Kiosks): For 2006 to 2008 Estimates and 2009 Forecasts (includes corresponding Graph/Chart) II-15 Government Segment II-15 Global Interactive Kiosks Industry Page 2/21
  • 3. Find Industry reports, Company profiles ReportLinker and Market Statistics Financial Industry Segment II-16 Financial Kiosks and ATMs to Experience Rapid Growth II-16 Leisure & Travel Segment II-17 Communications Segment II-17 Others II-17 Healthcare Industry II-18 Self-Service Solutions Suppliers Expecting Growth in Health Care Segment II-18 Gaming Industry II-18 Table 3: Global Total Teller Function Kiosks Installation Base (2007 & 2008) - For North America, Rest of World II-18 Education Sector II-18 Kiosks For Online Registration and Enrollment Into Distance Education Courses II-18 3. PRODUCT OVERVIEW II-19 Interactive Kiosks: A Primer II-19 Classification By Type II-19 Classification Based on Functionality II-21 Classification Based on Application II-21 Informational Kiosks II-21 Transactional Kiosks II-21 Major Application Areas of Interactive Kiosks II-22 Innovative Kiosk Solutions Changing the Way People Live II-23 Coin Counting Kiosks From Coinstar II-23 Digital Kiosks II-23 Increased Profitability With Digital Kiosks II-23 An Economic Model of a Digital Kiosk II-24 DVD Kiosks II-24 Table 4: US DVD Kiosks Market: Number of DVD Kiosks in Operations Across the US for the Period 2005 to 2009 (includes corresponding Graph/Chart) II-24 Basic Components of a Kiosk II-25 Factors to be Considered While Designing An Interactive Kiosk II-25 Designing a Kiosk - Vendor's Point-of-View II-25 Deploying a Kiosk - Company's Point-of-View II-26 Framework of Interactive Kiosks II-27 Interactive Kiosk Software II-28 Operating System Software (OS) II-28 Application Software II-28 Kiosk Management Software II-28 Security Tasks II-29 Application Tasks II-29 Management Tasks II-29 4. PRODUCT INNOVATIONS/INTRODUCTIONS II-30 Star Micronics Rolls Out TUP500 Kiosk Printer Range II-30 Maxatec Unveils CognitiveTPG Kiosk Printers II-30 Sony Ericsson Introduces PlayNow' Kiosk II-30 Intel Launches Self-Service Kiosk II-31 Global Interactive Kiosks Industry Page 3/21
  • 4. Find Industry reports, Company profiles ReportLinker and Market Statistics Phoenix Kiosk Unveils Celsius Kiosk II-31 Hashtech Systems Rolls Out Nano Kiosk Range II-31 X2O Media Launches Xpresenter vClips II-31 Nuance-Watson Introduces Product Authentication Kiosk II-32 Givex Unveils Touch-Screen Kiosks II-32 State Bank of India Rolls Out New Kiosk Bank II-32 ITESmedia Launches ITESmedia SUITE v4 II-33 Hashkiosk Launches Superior, Customer-friendly Touch Screen Kiosk System II-33 NCR and R3 Omni Unveils Kiosk Solution II-33 NCR Launches the Latest Point-of-Decision Kiosk II-34 ViVOtech Introduces ViVOpay Kiosk II-34 Via to Unveil Kiosks for Online Bus Ticket Booking II-35 Nokia Rolls Out Integrated Nokia Kiosk II-35 Xerox Launches Photo Kiosk II-35 HP Introduces Self-service Kiosks II-35 Rotana Unveils Rotana Ahlan Kiosk II-36 Meridian Kiosks Launches Titan II-36 Universal Travel Group Rolls Out TRIPEASY Travel Service Kiosks II-36 ImageXpres Introduces iPowerStation Kiosk II-37 EMN8 and Boddie-Noell Enterprise Launches EMN8 Kiosks II-37 Umm Suqeim Center Introduces Special Online-kiosks II-37 SoloHealth Introduces EyeSite Interactive Vision Testing Kiosk II-38 Qwest Communications Unveils Retail Kiosks II-38 NCR Launches Hotel Check-in Kiosk II-38 DNRD Introduces 'Amer' Video Conference Kiosk II-39 AVinci Media Introduces MyMovieMaker Gold Plus Kiosks II-39 Xerox and Imaxel Collaborate, Plans to Launch Photo Kiosk Solution II-39 PNI Digital Unveils PNI Connected Kiosk II-40 DNP Photo Imaging America to Introduce Several Products at Photo Marketing Association II-40 IBM Launches IBM AnyPlace Entry-Level Kiosk II-40 New Self Service Kiosks Unveiled in Dubai II-41 Nethotzone and Ahem! Management Solutions Launches New Kiosk Systems II-41 OKI Introduces SUKIT II-41 KIOSK Information Systems Launches Outdoor Kiosk II-42 Fame Malad Launched ATM Kiosk for Movie Tickets II-42 Sony Launches Photofinishing Kiosk II-42 Source Technologies Introduces Interactive Kiosks II-43 Datacard Group Launches Datacard® SP55k Kiosk Card Printer II-43 Reliance Money Rolls Out Web-Enabled Share Trading Kiosks II-43 Hand Held Products Unveils Image Kiosk 8560 II-44 Target to launch TargetLists system II-44 Diebold Unveils Advanced Skimming Detection Technology II-44 Diebold Introduces New Intelligent Depository Technology II-45 Experticity and NCR Corporation with NCR EasyPoint Kiosks to Launch Customer-Service Platform II-45 Kings County Hospital Center to Roll Out Self-Service Kiosks II-45 Global Interactive Kiosks Industry Page 4/21
  • 5. Find Industry reports, Company profiles ReportLinker and Market Statistics NCR Introduces New Branch Kiosk Program II-46 NCR Launches NCR Xpress Hotel Software II-46 NCR Unveils NCR EasyPoint Advantage II-46 Kodak introduces Picture Kiosks II-47 5. RECENT INDUSTRY ACTIVITY II-48 CTS Acquires GA Services II-48 Noritsu America to Take Over Lucidiom II-48 NCR Acquires TNR Holdings Corp II-48 Jaco Electronics Enters into Alliance with AIS II-49 China Southern Airlines Establishes NCR Touchport Kiosks II-49 Indian Bank Collaborates with NCR II-49 Chinese subsidiary of Northport Capital and China Netcom Ink Agreement II-50 Blackstone Inks Agreement with Viscom International II-50 Global Display Solutions Acquires ADM Italia II-50 Pacific Financial Solutions Merges with EZ CARD & KIOSK II-50 TRM Copy Centers Takes Over Solvport II-51 In-Touch Survey Systems Takes Over NCI Mobility II-51 Vilocity Interactive Acquires WebNesting II-51 Vision Point of Sale Takes Over Resolute TAP Services II-52 Typhoon Ventures Takes Over Typhoon Touch Technologies' Music Business II-52 Retec Digital and NCR Enter into Partnership II-52 Wincor Nixdorf Receives Offer from SKF II-52 BCA Selects Wincor Nixdorf ATM and Kiosk Technologies II-52 Blockbuster Signs Agreement with NCR II-53 Banco do Brasil and Diebold Ink Agreement II-53 Diebold Signs Agreement with Union Bank II-53 Viscom International and Blackstone ink an agreement II-53 Sprocket Kiosks Enters Into Partnership with Head Union II-53 SBI Introduces Internet Kiosks at Railway Stations II-54 DIVDAT Enters Into an Alliance with Fireside Bank II-54 US Airways Enters into Agreement with NCR II-54 Roboserver Systems to Take Over Premier Fortis II-55 Cardtronics Acquires 7-Eleven's ATM operations in the US II-55 Terrace Ventures to Acquire Stake in Solara Technologies II-55 CHS Takes Over Mountain Mudd Espresso II-55 Netkey Takes Over Webpavement II-55 Kodak and IBM Ink Agreement II-55 Impart Media Advertising Takes Over 3 New Accounts II-56 B-WASA and NADRA Ink Agreement II-56 Infonox Enters Into Partnership with Elan Financial Services II-56 Rautakirja unit of SanomaWSOY Enters into JV with OOO Partner Service II-57 Felix Group Signs Agreement with Bank Machine II-57 KT Technology Bags a Contract for Supply of Internet Phone Kiosks II-57 Gilbarco Takes Over Intermedia Kiosks II-58 Marketing Associates USA and Cyphermint to Design Bellsouth's Kiosk Network II-58 Global Interactive Kiosks Industry Page 5/21
  • 6. Find Industry reports, Company profiles ReportLinker and Market Statistics Wincor Nixdorf and AGS Infotech Supply Kiosk Systems to Reliance Money II-58 6. FOCUS ON SELECT GLOBAL PLAYERS II-59 Key Vendors of Kiosk Hardware/Software II-59 5Point (US) II-59 aVinci Media Corporation (US) II-59 Diebold (US) II-59 Friendlyway AG (Germany) II-59 Hashtech Systems Pvt. Ltd. (India) II-59 IER SA (France) II-60 ImageXpres Corporation (US) II-60 In-Touch Survey Systems Ltd. (Canada) II-60 International Business Machines Corporation (US) II-60 Internet Kiosk (UK) II-61 KIOSK Information Systems, Inc. (US) II-61 Kiosk Terminals Technology LLP (UK) II-61 Lucidiom, Inc. (US) II-61 Meridian Kiosks LLC (US) II-61 Motorola, Inc. (US) II-62 NCR Corporation (US) II-62 NeoProducts Group (Australia) II-62 Netkey, Inc. (US) II-62 Phoenix Kiosk, Inc. (US) II-63 Rittal GmbH & Co. KG (Germany) II-63 RoboServer Systems Corporation (US) II-63 Slabb,Inc. (US) II-63 Sprocket Kiosks (Australia) II-64 ULTIMedia (France) II-64 ViVOtech, Inc. (US) II-64 Key End-Users of Kiosk Systems II-64 Eastman Kodak Company (US) II-64 Movie Gallery/ Hollywood Entertainment Corp. (US) II-65 Xerox Corporation (US) II-65 7. GLOBAL MARKET PERSPECTIVE II-66 Volume Analytics II-66 Table 5: World Recent Past, Current & Future Analysis for Interactive Kiosks by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2007 through 2015 (includes corresponding Graph/Chart) II-66 Table 6: World Historic Perspective for Interactive Kiosks by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2000 through 2006 (includes corresponding Graph/Chart) II-67 Global Interactive Kiosks Industry Page 6/21
  • 7. Find Industry reports, Company profiles ReportLinker and Market Statistics Table 7: World 12-Year Perspective for Interactive Kiosks by Region -Percentage Breakdown of Volume Sales for North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) II-68 Table 8: World Recent Past, Current & Future Analysis for Interactive Kiosks in the Retail Application Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2007 through 2015 (includes corresponding Graph/Chart) II-69 Table 9: World Historic Perspective for Interactive Kiosks in the Retail Application Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2000 through 2006 (includes corresponding Graph/Chart) II-70 Table 10: World 12-Year Perspective for Interactive Kiosks in the Retail Application Segment by Region -Percentage Breakdown of Volume Sales for North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) II-71 Table 11: World Recent Past, Current & Future Analysis for Interactive Kiosks in the Consumer Self Checkout Application Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2007 through 2015 (includes corresponding Graph/Chart) II-72 Table 12: World Historic Perspective for Interactive Kiosks in the Consumer Self Checkout Application Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2000 through 2006 (includes corresponding Graph/Chart) II-73 Table 13: World 12-Year Perspective for Interactive Kiosks in the Consumer Self Checkout Application Segment by Region- Percentage Breakdown of Volume Sales for North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) II-74 Table 14: World Recent Past, Current & Future Analysis for Interactive Kiosks in the Photo Processing Application Segment by Region - North America, Europe, Asia-Pacific Global Interactive Kiosks Industry Page 7/21
  • 8. Find Industry reports, Company profiles ReportLinker and Market Statistics (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2007 through 2015 (includes corresponding Graph/Chart) II-75 Table 15: World Historic Perspective for Interactive Kiosks in the Photo Processing Application Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2000 through 2006 (includes corresponding Graph/Chart) II-76 Table 16: World 12-Year Perspective for Interactive Kiosks in the Photo Processing Application Segment by Region- Percentage Breakdown of Volume Sales for North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) II-77 Table 17: World Recent Past, Current & Future Analysis for Interactive Kiosks in the Government Application Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2007 through 2015 (includes corresponding Graph/Chart) II-78 Table 18: World Historic Perspective for Interactive Kiosks in the Government Application Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed withAnnual Sales Figures in Number of Units for Years2000 through 2006 (includes correspondingGraph/Chart) II-79 Table 19: World 12-Year Perspective for Interactive Kiosks in the Government Application Segment by Region -Percentage Breakdown of Volume Sales for North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) II-80 Table 20: World Recent Past, Current & Future Analysis for Interactive Kiosks in the Financial Industry by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2007 through 2015 (includes corresponding Graph/Chart) II-81 Table 21: World Historic Perspective for Interactive Kiosks in the Financial Industry by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2000 through 2006 (includes corresponding Global Interactive Kiosks Industry Page 8/21
  • 9. Find Industry reports, Company profiles ReportLinker and Market Statistics Graph/Chart) II-82 Table 22: World 12-Year Perspective for Interactive Kiosks in the Financial Industry by Region -Percentage Breakdown of Volume Sales for North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) II-83 Table 23: World Recent Past, Current & Future Analysis for Interactive Kiosks in the Leisure & Travel Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2007 through 2015 (includes corresponding Graph/Chart) II-84 Table 24: World Historic Perspective for Interactive Kiosks in the Leisure & Travel Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2000 through 2006 (includes corresponding Graph/Chart) II-85 Table 25: World 12-Year Perspective for Interactive Kiosks in the Leisure & Travel Segment by Region - Percentage Breakdown of Volume Sales for North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) II-86 Table 26: World Recent Past, Current & Future Analysis for Interactive Kiosks in the Communications Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2007 through 2015 (includes corresponding Graph/Chart) II-87 Table 27: World Historic Perspective for Interactive Kiosks in the Communications Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2000 through 2006 (includes corresponding Graph/Chart) II-88 Table 28: World 12-Year Perspective for Interactive Kiosks in the Communications Segment by Region -Percentage Breakdown of Volume Sales for North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) II-89 Table 29: World Recent Past, Current & Future Analysis for Interactive Kiosks in the Others Segment by Region - North Global Interactive Kiosks Industry Page 9/21
  • 10. Find Industry reports, Company profiles ReportLinker and Market Statistics America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2007 through 2015 (includes corresponding Graph/Chart) II-90 Table 30: World Historic Perspective for Interactive Kiosks in the Others Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2000 through 2006 (includes corresponding Graph/Chart) II-91 Table 31: World 12-Year Perspective for Interactive Kiosks in the Others Segment by Region -Percentage Breakdown of Volume Sales for North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) II-92 Value Analytics II-93 Table 32: World Recent Past, Current & Future Analysis for Interactive Kiosks by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2007 through 2015 (includes corresponding Graph/Chart) II-93 Table 33: World Historic Perspective for Interactive Kiosks by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2006 (includes corresponding Graph/Chart) II-94 Table 34: World 12-Year Perspective for Interactive Kiosks by Region -Percentage Breakdown of Dollar Sales for North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) II-95 Table 35: World Recent Past, Current & Future Analysis for Interactive Kiosks in the Retail Application Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2007 through 2015 (includes corresponding Graph/Chart) II-96 Table 36: World Historic Perspective for Interactive Kiosks in the Retail Application Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2006 (includes corresponding Graph/Chart) II-97 Global Interactive Kiosks Industry Page 10/21
  • 11. Find Industry reports, Company profiles ReportLinker and Market Statistics Table 37: World 12-Year Perspective for Interactive Kiosks in the Retail Application Segment by Region -Percentage Breakdown of Dollar Sales for North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) II-98 Table 38: World Recent Past, Current & Future Analysis for Interactive Kiosks in the Consumer Self Checkout Application Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2007 through 2015 (includes corresponding Graph/Chart) II-99 Table 39: World Historic Perspective for Interactive Kiosks in the Consumer Self Checkout Application Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2006 (includes corresponding Graph/Chart) II-100 Table 40: World 12-Year Perspective for Interactive Kiosks in the Consumer Self Checkout Application Segment by Region- Percentage Breakdown of Dollar Sales for North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) II-101 Table 41: World Recent Past, Current & Future Analysis for Interactive Kiosks in the Photo Processing Application Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2007 through 2015 (includes corresponding Graph/Chart) II-102 Table 42: World Historic Perspective for Interactive Kiosks in the Photo Processing Application Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2006 (includes corresponding Graph/Chart) II-103 Table 43: World 12-Year Perspective for Interactive Kiosks in the Photo Processing Application Segment by Region -Percentage Breakdown of Dollar Sales for North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) II-104 Table 44: World Recent Past, Current & Future Analysis for Global Interactive Kiosks Industry Page 11/21
  • 12. Find Industry reports, Company profiles ReportLinker and Market Statistics Interactive Kiosks in the Government Application Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2007 through 2015 (includes corresponding Graph/Chart) II-105 Table 45: World Historic Perspective for Interactive Kiosks in the Government Application Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2006 (includes corresponding Graph/Chart) II-106 Table 46: World 12-Year Perspective for Interactive Kiosks in the Government Application Segment by Region -Percentage Breakdown of Dollar Sales for North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) II-107 Table 47: World Recent Past, Current & Future Analysis for Interactive Kiosks in the Financial Industry by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2007 through 2015 (includes corresponding Graph/Chart) II-108 Table 48: World Historic Perspective for Interactive Kiosks in the Financial Industry by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2006 (includes corresponding Graph/Chart) II-109 Table 49: World 12-Year Perspective for Interactive Kiosks in the Financial Industry by Region -Percentage Breakdown of Dollar Sales for North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) II-110 Table 50: World Recent Past, Current & Future Analysis for Interactive Kiosks in the Leisure & Travel Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2007 through 2015 (includes corresponding Graph/Chart) II-111 Table 51: World Historic Perspective for Interactive Kiosks in the Leisure & Travel Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in Global Interactive Kiosks Industry Page 12/21
  • 13. Find Industry reports, Company profiles ReportLinker and Market Statistics US$ Million for Years 2000 through 2006 (includes corresponding Graph/Chart) II-112 Table 52: World 12-Year Perspective for Interactive Kiosks in the Leisure & Travel Segment by Region - Percentage Breakdown of Dollar Sales for North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) II-113 Table 53: World Recent Past, Current & Future Analysis for Interactive Kiosks in the Communications Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2007 through 2015 (includes corresponding Graph/Chart) II-114 Table 54: World Historic Perspective for Interactive Kiosks in the Communications Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2006 (includes corresponding Graph/Chart) II-115 Table 55: World 12-Year Perspective for Interactive Kiosks in the Communications Segment by Region - Percentage Breakdown of Dollar Sales for North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) II-116 Table 56: World Recent Past, Current & Future Analysis for Interactive Kiosks in the Others Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2007 through 2015 (includes corresponding Graph/Chart) II-117 Table 57: World Historic Perspective for Interactive Kiosks in the Others Segment by Region - North America, Europe, Asia-Pacific (including Japan), and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2006 (includes corresponding Graph/Chart) II-118 Table 58: World 12-Year Perspective for Interactive Kiosks in the Others Segment by Region -Percentage Breakdown of Dollar Sales for North America, Europe Asia-Pacific (including Japan), and Rest of World Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) II-119 Global Interactive Kiosks Industry Page 13/21
  • 14. Find Industry reports, Company profiles ReportLinker and Market Statistics III. MARKET 1. NORTH AMERICA III-1 A.Market Analysis III-1 Outlook III-1 Key Trends Prevailing in the Region III-1 Self Service Payment Systems to Witness Robust Growth III-1 Self-Service: For Making Life Simpler III-2 Looking Beyond 4X6 Prints III-2 Product Launches III-3 Strategic Corporate Developments III-15 Key Players III-22 B.Market Analytics III-28 Volume Terms III-28 Table 59: North American Recent Past, Current & Future Analysis for Interactive Kiosks by End-Use Application - Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Other End-Use Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2007 through 2015 (includes corresponding Graph/Chart) III-28 Table 60: North American Historic Perspective for Interactive Kiosks by End-Use Applications - Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Other End-Use Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2000 through 2006 (includes corresponding Graph/Chart) III-29 Table 61: North American 12-Year Perspective for Interactive Kiosks by End-Use Application - Percentage Breakdown of Volume Sales for Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Other End-Use Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) III-30 Value Terms III-31 Table 62: North American Recent Past, Current & Future Analysis for Interactive Kiosks by End-Use Application - Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Other End-Use Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2007 through 2015 (includes corresponding Graph/Chart) III-31 Table 63: North American Historic Perspective for Interactive Kiosks by End-Use Applications - Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Global Interactive Kiosks Industry Page 14/21
  • 15. Find Industry reports, Company profiles ReportLinker and Market Statistics Other End-Use Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2006 (includes corresponding Graph/Chart) III-32 Table 64: North American 12-Year Perspective for Interactive Kiosks by End-Use Application Segments - Percentage Breakdown of Dollar Sales for Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Other End-Use Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) III-33 2. EUROPE III-34 A.Market Analysis III-34 Outlook III-34 Competition Scenario in the European Turf III-34 Vendors Need to Adopt Customer-centric Rather Than Product -centric Approach III-34 Evolving Applications for Interactive Kiosks III-35 Product Launches III-35 Strategic Corporate Developments III-36 Key Players III-38 B.Market Analytics III-40 Volume Terms III-40 Table 65: European Recent Past, Current & Future Analysis for Interactive Kiosks by End-Use Application - Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Other End-Use Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2007 through 2015 (includes corresponding Graph/Chart) III-40 Table 66: European Historic Perspective for Interactive Kiosks by End-Use Applications - Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Other End-Use Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2000 through 2006 (includes corresponding Graph/Chart) III-41 Table 67: European 12-Year Perspective fo Interactive Kiosks by End-Use Application - Percentage Breakdown of Volume Sales for Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Other End-Use Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) III-42 Value Terms III-43 Table 68: European Recent Past, Current & Future Analysis for Interactive Kiosks by End-Use Application - Retail, Consumer Self Checkout, Photo Processing, Government, Global Interactive Kiosks Industry Page 15/21
  • 16. Find Industry reports, Company profiles ReportLinker and Market Statistics Financial Industry, Leisure & Travel, Communications, and Other End-Use Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2007 through 2015 (includes corresponding Graph/Chart) III-43 Table 69: European Historic Perspective for Interactive Kiosks by End-Use Applications - Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Other End-Use Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2006 (includes corresponding Graph/Chart) III-44 Table 70: European 12-Year Perspective for Interactive Kiosks by End-Use Application Segments - Percentage Breakdown of Dollar Sales for Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Other End-Use Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) III-45 3. ASIA-PACIFIC III-46 A.Market Analysis III-46 Outlook III-46 Select Regional Markets III-46 China III-46 Industrial Computers Sector: An Overview III-46 Entertainment Kiosks Popularity Soars III-47 India III-47 Kiosk Systems in Railways III-47 Project 'Gyandoot' III-47 Kiosks in the Banking and Finance Sector III-48 Future of Kiosks in India III-48 Competition Scenario in the Indian Turf III-48 Product Launches III-49 Strategic Corporate Developments III-51 Key Players III-53 B.Market Analytics III-55 Volume Terms III-55 Table 71: Asia Pacific Recent Past, Current & Future Analysis for Interactive Kiosks by End-Use Application - Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Other End-Use Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2007 through 2015 (includes corresponding Graph/Chart) III-55 Table 72: Asia Pacific Historic Perspective for Interactive Kiosks by End-Use Applications - Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Global Interactive Kiosks Industry Page 16/21
  • 17. Find Industry reports, Company profiles ReportLinker and Market Statistics Leisure & Travel, Communications, and Other End-Use Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2000 through 2006 (includes corresponding Graph/Chart) III-56 Table 73: Asia Pacific 12-Year Perspective for Interactive Kiosks by End-Use Application - Percentage Breakdown of Volume Sales for Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Other End-Use Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) III-57 Value Terms III-58 Table 74: Asia Pacific Recent Past, Current & Future Analysis for Interactive Kiosks by End-Use Application - Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Other End-Use Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2007 through 2015 (includes corresponding Graph/Chart) III-58 Table 75: Asia Pacific Historic Perspective for Interactive Kiosks by End-Use Applications - Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Other End-Use Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2006 (includes corresponding Graph/Chart) III-59 Table 76: Asia Pacific 12-Year Perspective for Interactive Kiosks by End-Use Application Segments - Percentage Breakdown of Dollar Sales for Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Other End-Use Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) III-60 4. REST OF WORLD III-61 A.Market Analysis III-61 Outlook III-61 Product Launches III-61 Strategic Corporate Developments III-63 B.Market Analytics III-64 Volume Terms III-64 Table 77: Rest of World Recent Past, Current & Future Analysis for Interactive Kiosks by End-Use Application - Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Other End-Use Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2007 through 2015 (includes corresponding Graph/Chart) III-64 Global Interactive Kiosks Industry Page 17/21
  • 18. Find Industry reports, Company profiles ReportLinker and Market Statistics Table 78: Rest of World Historic Perspective for Interactive Kiosks by End-Use Applications - Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Other End-Use Markets Independently Analyzed with Annual Sales Figures in Number of Units for Years 2000 through 2006 (includes corresponding Graph/Chart) III-65 Table 79: Rest of World 12-Year Perspective for Interactive Kiosks by End-Use Application - Percentage Breakdown of Volume Sales for Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Other End-Use Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) III-66 Value Terms III-67 Table 80: Rest of World Recent Past, Current & Future Analysis for Interactive Kiosks by End-Use Application - Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Other End-Use Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2007 through 2015 (includes corresponding Graph/Chart) III-67 Table 81: Rest of World Historic Perspective for Interactive Kiosks by End-Use Applications - Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Other End-Use Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2006 (includes corresponding Graph/Chart) III-68 Table 82: Rest of World 12-Year Perspective for Interactive Kiosks by End-Use Application Segments - Percentage Breakdown of Dollar Sales for Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Other End-Use Markets for 2003, 2009 & 2015 (includes corresponding Graph/Chart) III-69 IV. COMPETITIVE LANDSCAPE Total Companies Profiled: 118 (including Divisions/Subsidiaries - 121) ------------------------------------------ Region/Country Players ------------------------------------------ The United States 63 Canada 6 Japan 2 Global Interactive Kiosks Industry Page 18/21
  • 19. Find Industry reports, Company profiles ReportLinker and Market Statistics Europe 32 France 5 Germany 7 The United Kingdom 10 Italy 1 Rest of Europe 9 Asia-Pacific (Excluding Japan) 16 Middle-East 2 ------------------------------------------ Global Interactive Kiosks Industry Page 19/21
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