This report analyzes the worldwide markets for Interactive Kiosks in US$ Million and Unit Volumes by the following end-use segments: Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications, and Others. The report provides separate comprehensive analytics for North America, Europe, Asia-Pacific, and Rest of World. Annual forecasts are provided for each region for the period 2007 through 2015. Also, a seven-year historic analysis is provided for these markets. The report profiles 118 companies including many key and niche players worldwide such as 5Point, aVinci Media Corporation, Diebold, Friendlyway AG, Hashtech Systems Pvt. Ltd., IER SA, ImageXpres Corporation, In-Touch Survey Systems Ltd., International Business Machines Corporation, Internet Kiosk, KIOSK Information Systems, Inc., Kiosk Terminals Technology LLP, Lucidiom, Inc., Meridian Kiosks LLC, Motorola, Inc., NCR Corporation, NeoProducts Group, Netkey, Inc., Phoenix Kiosk, Inc., Rittal GmbH & Co. KG, RoboServer Systems Corporation, Slabb,Inc., Sprocket Kiosks, ULTIMedia, ViVOtech, Inc., Eastman Kodak, Movie Gallery/ Hollywood Entertainment Corp., and Xerox Corporation. Market data and analytics are derived from primary and secondary research. Company profiles are mostly extracted from URL research and reported select online sources.
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Global Interactive Kiosks Industry
Published on February 2010
Report Summary
This report analyzes the worldwide markets for Interactive Kiosks in US$ Million and Unit Volumes by the following end-use
segments: Retail, Consumer Self Checkout, Photo Processing, Government, Financial Industry, Leisure & Travel, Communications,
and Others. The report provides separate comprehensive analytics for North America, Europe, Asia-Pacific, and Rest of World.
Annual forecasts are provided for each region for the period 2007 through 2015. Also, a seven-year historic analysis is provided for
these markets. The report profiles 118 companies including many key and niche players worldwide such as 5Point, aVinci Media
Corporation, Diebold, Friendlyway AG, Hashtech Systems Pvt. Ltd., IER SA, ImageXpres Corporation, In-Touch Survey Systems Ltd.,
International Business Machines Corporation, Internet Kiosk, KIOSK Information Systems, Inc., Kiosk Terminals Technology LLP,
Lucidiom, Inc., Meridian Kiosks LLC, Motorola, Inc., NCR Corporation, NeoProducts Group, Netkey, Inc., Phoenix Kiosk, Inc., Rittal
GmbH & Co. KG, RoboServer Systems Corporation, Slabb,Inc., Sprocket Kiosks, ULTIMedia, ViVOtech, Inc., Eastman Kodak, Movie
Gallery/ Hollywood Entertainment Corp., and Xerox Corporation. Market data and analytics are derived from primary and secondary
research. Company profiles are mostly extracted from URL research and reported select online sources.
Table of Content
INTERACTIVE KIOSKS MCP-6055
A GLOBAL STRATEGIC BUSINESS REPORT
CONTENTS
I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS
Study Reliability and Reporting Limitations I-1
Disclaimers I-2
Data Interpretation & Reporting Level I-2
Quantitative Techniques & Analytics I-3
Product Definitions and Scope of Study I-3
II. EXECUTIVE SUMMERY
1. INDUSTRY OVERVIEW II-1
Introduction II-1
A Versatile Machine to Boost Customer Service II-1
A Media to Build Business II-1
A Morale Booster for Employees II-2
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A Revenue Earner II-2
The Success of Kiosk Strategy II-2
A Peek Into History of Interactive Kiosks II-3
Outlook II-3
Key Growth Drivers II-4
Investments in Self-Service Solutions Sector Soars II-4
Do-it-Yourself: The New Buzz Word in Retail II-4
Customer Service Synonymous to Self-Service II-4
To Achieve Enhanced Levels in Consumer Comforts II-5
Relentless Growth for Kiosk Industry II-5
Guaranteed Returns Induce Investments II-5
Kiosk Vendors Change Strategy to Sustain Growth II-5
Demand for Self-Service Kiosk Technologies Soars II-6
Senior Citizens: A Whole New Lot of Potent Travelers II-6
Upselling: For Bettering Average Sale Per Customer II-6
Key Growth Constraints II-7
Web Replaces Kiosk as the Preferred Mode of Passenger Check-
in System II-7
Food Service Industry Remains Cautious II-7
Challenges Lie Ahead II-8
Better Vendor-Client Interaction: Key to Sustain Future
Development II-8
Building Trusted and Secured Electronic Payments: A Challenge II-8
Need for Newer ROI Models and Quantifiable Metrics II-8
Technology For the Future II-9
Airline Industry - Emerging Area of Application For
Interactive Kiosks II-9
Competition Scenario II-10
Evolution of the Touch Screens Market Vis-à-vis Interactive
Kiosks II-10
To Get the Most Out of the IT Infrastructure II-11
Strategies for Kiosks Vendors to Improve Their Competitive
Advantage II-11
2. END-USE MARKET ANALYSIS II-12
Retail Segment II-12
Self Service Kiosks in Retail Industry II-12
Benefits of Self-Service Kiosks II-13
Consumer Self Checkout Segment II-13
Photo Processing Segment II-13
Emergence and Future Projections of Photo Kiosk Systems II-13
Table 1: Global Photo Kiosk Industry (2007): Acceptance
Level of Different Storage Media Into Kiosks (includes
corresponding Graph/Chart) II-14
Table 2: Worldwide Installation Base for Digital Mini-labs
and Kiosks (4X6 Printing Kiosks, Non-Printing Kiosks and
8X10 Printing Kiosks): For 2006 to 2008 Estimates and 2009
Forecasts (includes corresponding Graph/Chart) II-15
Government Segment II-15
Global Interactive Kiosks Industry Page 2/21
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Financial Industry Segment II-16
Financial Kiosks and ATMs to Experience Rapid Growth II-16
Leisure & Travel Segment II-17
Communications Segment II-17
Others II-17
Healthcare Industry II-18
Self-Service Solutions Suppliers Expecting Growth in Health
Care Segment II-18
Gaming Industry II-18
Table 3: Global Total Teller Function Kiosks Installation
Base (2007 & 2008) - For North America, Rest of World II-18
Education Sector II-18
Kiosks For Online Registration and Enrollment Into Distance
Education Courses II-18
3. PRODUCT OVERVIEW II-19
Interactive Kiosks: A Primer II-19
Classification By Type II-19
Classification Based on Functionality II-21
Classification Based on Application II-21
Informational Kiosks II-21
Transactional Kiosks II-21
Major Application Areas of Interactive Kiosks II-22
Innovative Kiosk Solutions Changing the Way People Live II-23
Coin Counting Kiosks From Coinstar II-23
Digital Kiosks II-23
Increased Profitability With Digital Kiosks II-23
An Economic Model of a Digital Kiosk II-24
DVD Kiosks II-24
Table 4: US DVD Kiosks Market: Number of DVD Kiosks in
Operations Across the US for the Period 2005 to 2009
(includes corresponding Graph/Chart) II-24
Basic Components of a Kiosk II-25
Factors to be Considered While Designing An Interactive Kiosk II-25
Designing a Kiosk - Vendor's Point-of-View II-25
Deploying a Kiosk - Company's Point-of-View II-26
Framework of Interactive Kiosks II-27
Interactive Kiosk Software II-28
Operating System Software (OS) II-28
Application Software II-28
Kiosk Management Software II-28
Security Tasks II-29
Application Tasks II-29
Management Tasks II-29
4. PRODUCT INNOVATIONS/INTRODUCTIONS II-30
Star Micronics Rolls Out TUP500 Kiosk Printer Range II-30
Maxatec Unveils CognitiveTPG Kiosk Printers II-30
Sony Ericsson Introduces PlayNow' Kiosk II-30
Intel Launches Self-Service Kiosk II-31
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Phoenix Kiosk Unveils Celsius Kiosk II-31
Hashtech Systems Rolls Out Nano Kiosk Range II-31
X2O Media Launches Xpresenter vClips II-31
Nuance-Watson Introduces Product Authentication Kiosk II-32
Givex Unveils Touch-Screen Kiosks II-32
State Bank of India Rolls Out New Kiosk Bank II-32
ITESmedia Launches ITESmedia SUITE v4 II-33
Hashkiosk Launches Superior, Customer-friendly Touch Screen
Kiosk System II-33
NCR and R3 Omni Unveils Kiosk Solution II-33
NCR Launches the Latest Point-of-Decision Kiosk II-34
ViVOtech Introduces ViVOpay Kiosk II-34
Via to Unveil Kiosks for Online Bus Ticket Booking II-35
Nokia Rolls Out Integrated Nokia Kiosk II-35
Xerox Launches Photo Kiosk II-35
HP Introduces Self-service Kiosks II-35
Rotana Unveils Rotana Ahlan Kiosk II-36
Meridian Kiosks Launches Titan II-36
Universal Travel Group Rolls Out TRIPEASY Travel Service Kiosks II-36
ImageXpres Introduces iPowerStation Kiosk II-37
EMN8 and Boddie-Noell Enterprise Launches EMN8 Kiosks II-37
Umm Suqeim Center Introduces Special Online-kiosks II-37
SoloHealth Introduces EyeSite Interactive Vision Testing Kiosk II-38
Qwest Communications Unveils Retail Kiosks II-38
NCR Launches Hotel Check-in Kiosk II-38
DNRD Introduces 'Amer' Video Conference Kiosk II-39
AVinci Media Introduces MyMovieMaker Gold Plus Kiosks II-39
Xerox and Imaxel Collaborate, Plans to Launch Photo Kiosk
Solution II-39
PNI Digital Unveils PNI Connected Kiosk II-40
DNP Photo Imaging America to Introduce Several Products at
Photo Marketing Association II-40
IBM Launches IBM AnyPlace Entry-Level Kiosk II-40
New Self Service Kiosks Unveiled in Dubai II-41
Nethotzone and Ahem! Management Solutions Launches New Kiosk
Systems II-41
OKI Introduces SUKIT II-41
KIOSK Information Systems Launches Outdoor Kiosk II-42
Fame Malad Launched ATM Kiosk for Movie Tickets II-42
Sony Launches Photofinishing Kiosk II-42
Source Technologies Introduces Interactive Kiosks II-43
Datacard Group Launches Datacard® SP55k Kiosk Card Printer II-43
Reliance Money Rolls Out Web-Enabled Share Trading Kiosks II-43
Hand Held Products Unveils Image Kiosk 8560 II-44
Target to launch TargetLists system II-44
Diebold Unveils Advanced Skimming Detection Technology II-44
Diebold Introduces New Intelligent Depository Technology II-45
Experticity and NCR Corporation with NCR EasyPoint Kiosks to
Launch Customer-Service Platform II-45
Kings County Hospital Center to Roll Out Self-Service Kiosks II-45
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NCR Introduces New Branch Kiosk Program II-46
NCR Launches NCR Xpress Hotel Software II-46
NCR Unveils NCR EasyPoint Advantage II-46
Kodak introduces Picture Kiosks II-47
5. RECENT INDUSTRY ACTIVITY II-48
CTS Acquires GA Services II-48
Noritsu America to Take Over Lucidiom II-48
NCR Acquires TNR Holdings Corp II-48
Jaco Electronics Enters into Alliance with AIS II-49
China Southern Airlines Establishes NCR Touchport Kiosks II-49
Indian Bank Collaborates with NCR II-49
Chinese subsidiary of Northport Capital and China Netcom Ink
Agreement II-50
Blackstone Inks Agreement with Viscom International II-50
Global Display Solutions Acquires ADM Italia II-50
Pacific Financial Solutions Merges with EZ CARD & KIOSK II-50
TRM Copy Centers Takes Over Solvport II-51
In-Touch Survey Systems Takes Over NCI Mobility II-51
Vilocity Interactive Acquires WebNesting II-51
Vision Point of Sale Takes Over Resolute TAP Services II-52
Typhoon Ventures Takes Over Typhoon Touch Technologies' Music
Business II-52
Retec Digital and NCR Enter into Partnership II-52
Wincor Nixdorf Receives Offer from SKF II-52
BCA Selects Wincor Nixdorf ATM and Kiosk Technologies II-52
Blockbuster Signs Agreement with NCR II-53
Banco do Brasil and Diebold Ink Agreement II-53
Diebold Signs Agreement with Union Bank II-53
Viscom International and Blackstone ink an agreement II-53
Sprocket Kiosks Enters Into Partnership with Head Union II-53
SBI Introduces Internet Kiosks at Railway Stations II-54
DIVDAT Enters Into an Alliance with Fireside Bank II-54
US Airways Enters into Agreement with NCR II-54
Roboserver Systems to Take Over Premier Fortis II-55
Cardtronics Acquires 7-Eleven's ATM operations in the US II-55
Terrace Ventures to Acquire Stake in Solara Technologies II-55
CHS Takes Over Mountain Mudd Espresso II-55
Netkey Takes Over Webpavement II-55
Kodak and IBM Ink Agreement II-55
Impart Media Advertising Takes Over 3 New Accounts II-56
B-WASA and NADRA Ink Agreement II-56
Infonox Enters Into Partnership with Elan Financial Services II-56
Rautakirja unit of SanomaWSOY Enters into JV with OOO Partner
Service II-57
Felix Group Signs Agreement with Bank Machine II-57
KT Technology Bags a Contract for Supply of Internet Phone Kiosks II-57
Gilbarco Takes Over Intermedia Kiosks II-58
Marketing Associates USA and Cyphermint to Design Bellsouth's
Kiosk Network II-58
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Wincor Nixdorf and AGS Infotech Supply Kiosk Systems to
Reliance Money II-58
6. FOCUS ON SELECT GLOBAL PLAYERS II-59
Key Vendors of Kiosk Hardware/Software II-59
5Point (US) II-59
aVinci Media Corporation (US) II-59
Diebold (US) II-59
Friendlyway AG (Germany) II-59
Hashtech Systems Pvt. Ltd. (India) II-59
IER SA (France) II-60
ImageXpres Corporation (US) II-60
In-Touch Survey Systems Ltd. (Canada) II-60
International Business Machines Corporation (US) II-60
Internet Kiosk (UK) II-61
KIOSK Information Systems, Inc. (US) II-61
Kiosk Terminals Technology LLP (UK) II-61
Lucidiom, Inc. (US) II-61
Meridian Kiosks LLC (US) II-61
Motorola, Inc. (US) II-62
NCR Corporation (US) II-62
NeoProducts Group (Australia) II-62
Netkey, Inc. (US) II-62
Phoenix Kiosk, Inc. (US) II-63
Rittal GmbH & Co. KG (Germany) II-63
RoboServer Systems Corporation (US) II-63
Slabb,Inc. (US) II-63
Sprocket Kiosks (Australia) II-64
ULTIMedia (France) II-64
ViVOtech, Inc. (US) II-64
Key End-Users of Kiosk Systems II-64
Eastman Kodak Company (US) II-64
Movie Gallery/ Hollywood Entertainment Corp. (US) II-65
Xerox Corporation (US) II-65
7. GLOBAL MARKET PERSPECTIVE II-66
Volume Analytics II-66
Table 5: World Recent Past, Current & Future Analysis for
Interactive Kiosks by Region - North America, Europe,
Asia-Pacific (including Japan), and Rest of World Markets
Independently Analyzed with Annual Sales Figures in Number of
Units for Years 2007 through 2015 (includes corresponding
Graph/Chart) II-66
Table 6: World Historic Perspective for Interactive Kiosks by
Region - North America, Europe, Asia-Pacific (including
Japan), and Rest of World Markets Independently Analyzed with
Annual Sales Figures in Number of Units for Years 2000
through 2006 (includes corresponding Graph/Chart) II-67
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Table 7: World 12-Year Perspective for Interactive Kiosks by
Region -Percentage Breakdown of Volume Sales for North
America, Europe, Asia-Pacific (including Japan), and Rest of
World Markets for 2003, 2009 & 2015 (includes corresponding
Graph/Chart) II-68
Table 8: World Recent Past, Current & Future Analysis for
Interactive Kiosks in the Retail Application Segment by
Region - North America, Europe, Asia-Pacific (including
Japan), and Rest of World Markets Independently Analyzed with
Annual Sales Figures in Number of Units for Years 2007
through 2015 (includes corresponding Graph/Chart) II-69
Table 9: World Historic Perspective for Interactive Kiosks in
the Retail Application Segment by Region - North America,
Europe, Asia-Pacific (including Japan), and Rest of World
Markets Independently Analyzed with Annual Sales Figures in
Number of Units for Years 2000 through 2006 (includes
corresponding Graph/Chart) II-70
Table 10: World 12-Year Perspective for Interactive Kiosks in
the Retail Application Segment by Region -Percentage
Breakdown of Volume Sales for North America, Europe,
Asia-Pacific (including Japan), and Rest of World Markets for
2003, 2009 & 2015 (includes corresponding Graph/Chart) II-71
Table 11: World Recent Past, Current & Future Analysis for
Interactive Kiosks in the Consumer Self Checkout Application
Segment by Region - North America, Europe, Asia-Pacific
(including Japan), and Rest of World Markets Independently
Analyzed with Annual Sales Figures in Number of Units for
Years 2007 through 2015 (includes corresponding Graph/Chart) II-72
Table 12: World Historic Perspective for Interactive Kiosks
in the Consumer Self Checkout Application Segment by Region -
North America, Europe, Asia-Pacific (including Japan), and
Rest of World Markets Independently Analyzed with Annual
Sales Figures in Number of Units for Years 2000 through 2006
(includes corresponding Graph/Chart) II-73
Table 13: World 12-Year Perspective for Interactive Kiosks in
the Consumer Self Checkout Application Segment by Region-
Percentage Breakdown of Volume Sales for North America,
Europe, Asia-Pacific (including Japan), and Rest of World
Markets for 2003, 2009 & 2015 (includes corresponding
Graph/Chart) II-74
Table 14: World Recent Past, Current & Future Analysis for
Interactive Kiosks in the Photo Processing Application
Segment by Region - North America, Europe, Asia-Pacific
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(including Japan), and Rest of World Markets Independently
Analyzed with Annual Sales Figures in Number of Units for
Years 2007 through 2015 (includes corresponding Graph/Chart) II-75
Table 15: World Historic Perspective for Interactive Kiosks
in the Photo Processing Application Segment by Region - North
America, Europe, Asia-Pacific (including Japan), and Rest of
World Markets Independently Analyzed with Annual Sales
Figures in Number of Units for Years 2000 through 2006
(includes corresponding Graph/Chart) II-76
Table 16: World 12-Year Perspective for Interactive Kiosks in
the Photo Processing Application Segment by Region-
Percentage Breakdown of Volume Sales for North America,
Europe, Asia-Pacific (including Japan), and Rest of World
Markets for 2003, 2009 & 2015 (includes corresponding
Graph/Chart) II-77
Table 17: World Recent Past, Current & Future Analysis for
Interactive Kiosks in the Government Application Segment by
Region - North America, Europe, Asia-Pacific (including
Japan), and Rest of World Markets Independently Analyzed with
Annual Sales Figures in Number of Units for Years 2007
through 2015 (includes corresponding Graph/Chart) II-78
Table 18: World Historic Perspective for Interactive Kiosks
in the Government Application Segment by Region - North
America, Europe, Asia-Pacific (including Japan), and Rest of
World Markets Independently Analyzed withAnnual Sales Figures
in Number of Units for Years2000 through 2006 (includes
correspondingGraph/Chart) II-79
Table 19: World 12-Year Perspective for Interactive Kiosks in
the Government Application Segment by Region -Percentage
Breakdown of Volume Sales for North America, Europe,
Asia-Pacific (including Japan), and Rest of World Markets for
2003, 2009 & 2015 (includes corresponding Graph/Chart) II-80
Table 20: World Recent Past, Current & Future Analysis for
Interactive Kiosks in the Financial Industry by Region -
North America, Europe, Asia-Pacific (including Japan), and
Rest of World Markets Independently Analyzed with Annual
Sales Figures in Number of Units for Years 2007 through 2015
(includes corresponding Graph/Chart) II-81
Table 21: World Historic Perspective for Interactive Kiosks
in the Financial Industry by Region - North America, Europe,
Asia-Pacific (including Japan), and Rest of World Markets
Independently Analyzed with Annual Sales Figures in Number of
Units for Years 2000 through 2006 (includes corresponding
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Graph/Chart) II-82
Table 22: World 12-Year Perspective for Interactive Kiosks in
the Financial Industry by Region -Percentage Breakdown of
Volume Sales for North America, Europe, Asia-Pacific
(including Japan), and Rest of World Markets for 2003, 2009 &
2015 (includes corresponding Graph/Chart) II-83
Table 23: World Recent Past, Current & Future Analysis for
Interactive Kiosks in the Leisure & Travel Segment by Region
- North America, Europe, Asia-Pacific (including Japan), and
Rest of World Markets Independently Analyzed with Annual
Sales Figures in Number of Units for Years 2007 through 2015
(includes corresponding Graph/Chart) II-84
Table 24: World Historic Perspective for Interactive Kiosks
in the Leisure & Travel Segment by Region - North America,
Europe, Asia-Pacific (including Japan), and Rest of World
Markets Independently Analyzed with Annual Sales Figures in
Number of Units for Years 2000 through 2006 (includes
corresponding Graph/Chart) II-85
Table 25: World 12-Year Perspective for Interactive Kiosks in
the Leisure & Travel Segment by Region - Percentage Breakdown
of Volume Sales for North America, Europe, Asia-Pacific
(including Japan), and Rest of World Markets for 2003, 2009 &
2015 (includes corresponding Graph/Chart) II-86
Table 26: World Recent Past, Current & Future Analysis for
Interactive Kiosks in the Communications Segment by Region -
North America, Europe, Asia-Pacific (including Japan), and
Rest of World Markets Independently Analyzed with Annual
Sales Figures in Number of Units for Years 2007 through 2015
(includes corresponding Graph/Chart) II-87
Table 27: World Historic Perspective for Interactive Kiosks
in the Communications Segment by Region - North America,
Europe, Asia-Pacific (including Japan), and Rest of World
Markets Independently Analyzed with Annual Sales Figures in
Number of Units for Years 2000 through 2006 (includes
corresponding Graph/Chart) II-88
Table 28: World 12-Year Perspective for Interactive Kiosks in
the Communications Segment by Region -Percentage Breakdown of
Volume Sales for North America, Europe, Asia-Pacific
(including Japan), and Rest of World Markets for 2003, 2009 &
2015 (includes corresponding Graph/Chart) II-89
Table 29: World Recent Past, Current & Future Analysis for
Interactive Kiosks in the Others Segment by Region - North
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America, Europe, Asia-Pacific (including Japan), and Rest of
World Markets Independently Analyzed with Annual Sales
Figures in Number of Units for Years 2007 through 2015
(includes corresponding Graph/Chart) II-90
Table 30: World Historic Perspective for Interactive Kiosks
in the Others Segment by Region - North America, Europe,
Asia-Pacific (including Japan), and Rest of World Markets
Independently Analyzed with Annual Sales Figures in Number of
Units for Years 2000 through 2006 (includes corresponding
Graph/Chart) II-91
Table 31: World 12-Year Perspective for Interactive Kiosks in
the Others Segment by Region -Percentage Breakdown of Volume
Sales for North America, Europe, Asia-Pacific (including
Japan), and Rest of World Markets for 2003, 2009 & 2015
(includes corresponding Graph/Chart) II-92
Value Analytics II-93
Table 32: World Recent Past, Current & Future Analysis for
Interactive Kiosks by Region - North America, Europe,
Asia-Pacific (including Japan), and Rest of World Markets
Independently Analyzed with Annual Sales Figures in US$
Million for Years 2007 through 2015 (includes corresponding
Graph/Chart) II-93
Table 33: World Historic Perspective for Interactive Kiosks
by Region - North America, Europe, Asia-Pacific (including
Japan), and Rest of World Markets Independently Analyzed with
Annual Sales Figures in US$ Million for Years 2000 through
2006 (includes corresponding Graph/Chart) II-94
Table 34: World 12-Year Perspective for Interactive Kiosks by
Region -Percentage Breakdown of Dollar Sales for North
America, Europe, Asia-Pacific (including Japan), and Rest of
World Markets for 2003, 2009 & 2015 (includes corresponding
Graph/Chart) II-95
Table 35: World Recent Past, Current & Future Analysis for
Interactive Kiosks in the Retail Application Segment by
Region - North America, Europe, Asia-Pacific (including
Japan), and Rest of World Markets Independently Analyzed with
Annual Sales Figures in US$ Million for Years 2007 through
2015 (includes corresponding Graph/Chart) II-96
Table 36: World Historic Perspective for Interactive Kiosks
in the Retail Application Segment by Region - North America,
Europe, Asia-Pacific (including Japan), and Rest of World
Markets Independently Analyzed with Annual Sales Figures in
US$ Million for Years 2000 through 2006 (includes
corresponding Graph/Chart) II-97
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Table 37: World 12-Year Perspective for Interactive Kiosks in
the Retail Application Segment by Region -Percentage
Breakdown of Dollar Sales for North America, Europe,
Asia-Pacific (including Japan), and Rest of World Markets for
2003, 2009 & 2015 (includes corresponding Graph/Chart) II-98
Table 38: World Recent Past, Current & Future Analysis for
Interactive Kiosks in the Consumer Self Checkout Application
Segment by Region - North America, Europe, Asia-Pacific
(including Japan), and Rest of World Markets Independently
Analyzed with Annual Sales Figures in US$ Million for Years
2007 through 2015 (includes corresponding Graph/Chart) II-99
Table 39: World Historic Perspective for Interactive Kiosks
in the Consumer Self Checkout Application Segment by Region -
North America, Europe, Asia-Pacific (including Japan), and
Rest of World Markets Independently Analyzed with Annual
Sales Figures in US$ Million for Years 2000 through 2006
(includes corresponding Graph/Chart) II-100
Table 40: World 12-Year Perspective for Interactive Kiosks in
the Consumer Self Checkout Application Segment by Region-
Percentage Breakdown of Dollar Sales for North America,
Europe, Asia-Pacific (including Japan), and Rest of World
Markets for 2003, 2009 & 2015 (includes corresponding
Graph/Chart) II-101
Table 41: World Recent Past, Current & Future Analysis for
Interactive Kiosks in the Photo Processing Application
Segment by Region - North America, Europe, Asia-Pacific
(including Japan), and Rest of World Markets Independently
Analyzed with Annual Sales Figures in US$ Million for Years
2007 through 2015 (includes corresponding Graph/Chart) II-102
Table 42: World Historic Perspective for Interactive Kiosks
in the Photo Processing Application Segment by Region - North
America, Europe, Asia-Pacific (including Japan), and Rest of
World Markets Independently Analyzed with Annual Sales
Figures in US$ Million for Years 2000 through 2006 (includes
corresponding Graph/Chart) II-103
Table 43: World 12-Year Perspective for Interactive Kiosks in
the Photo Processing Application Segment by Region
-Percentage Breakdown of Dollar Sales for North America,
Europe, Asia-Pacific (including Japan), and Rest of World
Markets for 2003, 2009 & 2015 (includes corresponding
Graph/Chart) II-104
Table 44: World Recent Past, Current & Future Analysis for
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Interactive Kiosks in the Government Application Segment by
Region - North America, Europe, Asia-Pacific (including
Japan), and Rest of World Markets Independently Analyzed with
Annual Sales Figures in US$ Million for Years 2007 through
2015 (includes corresponding Graph/Chart) II-105
Table 45: World Historic Perspective for Interactive Kiosks
in the Government Application Segment by Region - North
America, Europe, Asia-Pacific (including Japan), and Rest of
World Markets Independently Analyzed with Annual Sales
Figures in US$ Million for Years 2000 through 2006 (includes
corresponding Graph/Chart) II-106
Table 46: World 12-Year Perspective for Interactive Kiosks in
the Government Application Segment by Region -Percentage
Breakdown of Dollar Sales for North America, Europe,
Asia-Pacific (including Japan), and Rest of World Markets for
2003, 2009 & 2015 (includes corresponding Graph/Chart) II-107
Table 47: World Recent Past, Current & Future Analysis for
Interactive Kiosks in the Financial Industry by Region -
North America, Europe, Asia-Pacific (including Japan), and
Rest of World Markets Independently Analyzed with Annual
Sales Figures in US$ Million for Years 2007 through 2015
(includes corresponding Graph/Chart) II-108
Table 48: World Historic Perspective for Interactive Kiosks
in the Financial Industry by Region - North America, Europe,
Asia-Pacific (including Japan), and Rest of World Markets
Independently Analyzed with Annual Sales Figures in US$
Million for Years 2000 through 2006 (includes corresponding
Graph/Chart) II-109
Table 49: World 12-Year Perspective for Interactive Kiosks in
the Financial Industry by Region -Percentage Breakdown of
Dollar Sales for North America, Europe, Asia-Pacific
(including Japan), and Rest of World Markets for 2003, 2009 &
2015 (includes corresponding Graph/Chart) II-110
Table 50: World Recent Past, Current & Future Analysis for
Interactive Kiosks in the Leisure & Travel Segment by Region -
North America, Europe, Asia-Pacific (including Japan), and
Rest of World Markets Independently Analyzed with Annual
Sales Figures in US$ Million for Years 2007 through 2015
(includes corresponding Graph/Chart) II-111
Table 51: World Historic Perspective for Interactive Kiosks
in the Leisure & Travel Segment by Region - North America,
Europe, Asia-Pacific (including Japan), and Rest of World
Markets Independently Analyzed with Annual Sales Figures in
Global Interactive Kiosks Industry Page 12/21
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US$ Million for Years 2000 through 2006 (includes
corresponding Graph/Chart) II-112
Table 52: World 12-Year Perspective for Interactive Kiosks in
the Leisure & Travel Segment by Region - Percentage Breakdown
of Dollar Sales for North America, Europe, Asia-Pacific
(including Japan), and Rest of World Markets for 2003, 2009 &
2015 (includes corresponding Graph/Chart) II-113
Table 53: World Recent Past, Current & Future Analysis for
Interactive Kiosks in the Communications Segment by Region -
North America, Europe, Asia-Pacific (including Japan), and
Rest of World Markets Independently Analyzed with Annual
Sales Figures in US$ Million for Years 2007 through 2015
(includes corresponding Graph/Chart) II-114
Table 54: World Historic Perspective for Interactive Kiosks
in the Communications Segment by Region - North America,
Europe, Asia-Pacific (including Japan), and Rest of World
Markets Independently Analyzed with Annual Sales Figures in
US$ Million for Years 2000 through 2006 (includes
corresponding Graph/Chart) II-115
Table 55: World 12-Year Perspective for Interactive Kiosks in
the Communications Segment by Region - Percentage Breakdown
of Dollar Sales for North America, Europe, Asia-Pacific
(including Japan), and Rest of World Markets for 2003, 2009 &
2015 (includes corresponding Graph/Chart) II-116
Table 56: World Recent Past, Current & Future Analysis for
Interactive Kiosks in the Others Segment by Region - North
America, Europe, Asia-Pacific (including Japan), and Rest of
World Markets Independently Analyzed with Annual Sales
Figures in US$ Million for Years 2007 through 2015 (includes
corresponding Graph/Chart) II-117
Table 57: World Historic Perspective for Interactive Kiosks
in the Others Segment by Region - North America, Europe,
Asia-Pacific (including Japan), and Rest of World Markets
Independently Analyzed with Annual Sales Figures in US$
Million for Years 2000 through 2006 (includes corresponding
Graph/Chart) II-118
Table 58: World 12-Year Perspective for Interactive Kiosks in
the Others Segment by Region -Percentage Breakdown of Dollar
Sales for North America, Europe Asia-Pacific (including
Japan), and Rest of World Markets for 2003, 2009 & 2015
(includes corresponding Graph/Chart) II-119
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III. MARKET
1. NORTH AMERICA III-1
A.Market Analysis III-1
Outlook III-1
Key Trends Prevailing in the Region III-1
Self Service Payment Systems to Witness Robust Growth III-1
Self-Service: For Making Life Simpler III-2
Looking Beyond 4X6 Prints III-2
Product Launches III-3
Strategic Corporate Developments III-15
Key Players III-22
B.Market Analytics III-28
Volume Terms III-28
Table 59: North American Recent Past, Current & Future
Analysis for Interactive Kiosks by End-Use Application -
Retail, Consumer Self Checkout, Photo Processing,
Government, Financial Industry, Leisure & Travel,
Communications, and Other End-Use Markets Independently
Analyzed with Annual Sales Figures in Number of Units for
Years 2007 through 2015 (includes corresponding
Graph/Chart) III-28
Table 60: North American Historic Perspective for
Interactive Kiosks by End-Use Applications - Retail,
Consumer Self Checkout, Photo Processing, Government,
Financial Industry, Leisure & Travel, Communications, and
Other End-Use Markets Independently Analyzed with Annual
Sales Figures in Number of Units for Years 2000 through
2006 (includes corresponding Graph/Chart) III-29
Table 61: North American 12-Year Perspective for
Interactive Kiosks by End-Use Application - Percentage
Breakdown of Volume Sales for Retail, Consumer Self
Checkout, Photo Processing, Government, Financial Industry,
Leisure & Travel, Communications, and Other End-Use Markets
for 2003, 2009 & 2015 (includes corresponding Graph/Chart) III-30
Value Terms III-31
Table 62: North American Recent Past, Current & Future
Analysis for Interactive Kiosks by End-Use Application -
Retail, Consumer Self Checkout, Photo Processing,
Government, Financial Industry, Leisure & Travel,
Communications, and Other End-Use Markets Independently
Analyzed with Annual Sales Figures in US$ Million for Years
2007 through 2015 (includes corresponding Graph/Chart) III-31
Table 63: North American Historic Perspective for
Interactive Kiosks by End-Use Applications - Retail,
Consumer Self Checkout, Photo Processing, Government,
Financial Industry, Leisure & Travel, Communications, and
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Other End-Use Markets Independently Analyzed with Annual
Sales Figures in US$ Million for Years 2000 through 2006
(includes corresponding Graph/Chart) III-32
Table 64: North American 12-Year Perspective for
Interactive Kiosks by End-Use Application Segments -
Percentage Breakdown of Dollar Sales for Retail, Consumer
Self Checkout, Photo Processing, Government, Financial
Industry, Leisure & Travel, Communications, and Other
End-Use Markets for 2003, 2009 & 2015 (includes
corresponding Graph/Chart) III-33
2. EUROPE III-34
A.Market Analysis III-34
Outlook III-34
Competition Scenario in the European Turf III-34
Vendors Need to Adopt Customer-centric Rather Than Product
-centric Approach III-34
Evolving Applications for Interactive Kiosks III-35
Product Launches III-35
Strategic Corporate Developments III-36
Key Players III-38
B.Market Analytics III-40
Volume Terms III-40
Table 65: European Recent Past, Current & Future Analysis
for Interactive Kiosks by End-Use Application - Retail,
Consumer Self Checkout, Photo Processing, Government,
Financial Industry, Leisure & Travel, Communications, and
Other End-Use Markets Independently Analyzed with Annual
Sales Figures in Number of Units for Years 2007 through
2015 (includes corresponding Graph/Chart) III-40
Table 66: European Historic Perspective for Interactive
Kiosks by End-Use Applications - Retail, Consumer Self
Checkout, Photo Processing, Government, Financial Industry,
Leisure & Travel, Communications, and Other End-Use Markets
Independently Analyzed with Annual Sales Figures in Number
of Units for Years 2000 through 2006 (includes
corresponding Graph/Chart) III-41
Table 67: European 12-Year Perspective fo Interactive
Kiosks by End-Use Application - Percentage Breakdown of
Volume Sales for Retail, Consumer Self Checkout, Photo
Processing, Government, Financial Industry, Leisure &
Travel, Communications, and Other End-Use Markets for 2003,
2009 & 2015 (includes corresponding Graph/Chart) III-42
Value Terms III-43
Table 68: European Recent Past, Current & Future Analysis
for Interactive Kiosks by End-Use Application - Retail,
Consumer Self Checkout, Photo Processing, Government,
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Financial Industry, Leisure & Travel, Communications, and
Other End-Use Markets Independently Analyzed with Annual
Sales Figures in US$ Million for Years 2007 through 2015
(includes corresponding Graph/Chart) III-43
Table 69: European Historic Perspective for Interactive
Kiosks by End-Use Applications - Retail, Consumer Self
Checkout, Photo Processing, Government, Financial Industry,
Leisure & Travel, Communications, and Other End-Use Markets
Independently Analyzed with Annual Sales Figures in US$
Million for Years 2000 through 2006 (includes corresponding
Graph/Chart) III-44
Table 70: European 12-Year Perspective for Interactive
Kiosks by End-Use Application Segments - Percentage
Breakdown of Dollar Sales for Retail, Consumer Self
Checkout, Photo Processing, Government, Financial Industry,
Leisure & Travel, Communications, and Other End-Use Markets
for 2003, 2009 & 2015 (includes corresponding Graph/Chart) III-45
3. ASIA-PACIFIC III-46
A.Market Analysis III-46
Outlook III-46
Select Regional Markets III-46
China III-46
Industrial Computers Sector: An Overview III-46
Entertainment Kiosks Popularity Soars III-47
India III-47
Kiosk Systems in Railways III-47
Project 'Gyandoot' III-47
Kiosks in the Banking and Finance Sector III-48
Future of Kiosks in India III-48
Competition Scenario in the Indian Turf III-48
Product Launches III-49
Strategic Corporate Developments III-51
Key Players III-53
B.Market Analytics III-55
Volume Terms III-55
Table 71: Asia Pacific Recent Past, Current & Future
Analysis for Interactive Kiosks by End-Use Application -
Retail, Consumer Self Checkout, Photo Processing,
Government, Financial Industry, Leisure & Travel,
Communications, and Other End-Use Markets Independently
Analyzed with Annual Sales Figures in Number of Units for
Years 2007 through 2015 (includes corresponding
Graph/Chart) III-55
Table 72: Asia Pacific Historic Perspective for Interactive
Kiosks by End-Use Applications - Retail, Consumer Self
Checkout, Photo Processing, Government, Financial Industry,
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Leisure & Travel, Communications, and Other End-Use Markets
Independently Analyzed with Annual Sales Figures in Number
of Units for Years 2000 through 2006 (includes
corresponding Graph/Chart) III-56
Table 73: Asia Pacific 12-Year Perspective for Interactive
Kiosks by End-Use Application - Percentage Breakdown of
Volume Sales for Retail, Consumer Self Checkout, Photo
Processing, Government, Financial Industry, Leisure &
Travel, Communications, and Other End-Use Markets for 2003,
2009 & 2015 (includes corresponding Graph/Chart) III-57
Value Terms III-58
Table 74: Asia Pacific Recent Past, Current & Future
Analysis for Interactive Kiosks by End-Use Application -
Retail, Consumer Self Checkout, Photo Processing,
Government, Financial Industry, Leisure & Travel,
Communications, and Other End-Use Markets Independently
Analyzed with Annual Sales Figures in US$ Million for Years
2007 through 2015 (includes corresponding Graph/Chart) III-58
Table 75: Asia Pacific Historic Perspective for Interactive
Kiosks by End-Use Applications - Retail, Consumer Self
Checkout, Photo Processing, Government, Financial Industry,
Leisure & Travel, Communications, and Other End-Use Markets
Independently Analyzed with Annual Sales Figures in US$
Million for Years 2000 through 2006 (includes corresponding
Graph/Chart) III-59
Table 76: Asia Pacific 12-Year Perspective for Interactive
Kiosks by End-Use Application Segments - Percentage
Breakdown of Dollar Sales for Retail, Consumer Self
Checkout, Photo Processing, Government, Financial Industry,
Leisure & Travel, Communications, and Other End-Use Markets
for 2003, 2009 & 2015 (includes corresponding Graph/Chart) III-60
4. REST OF WORLD III-61
A.Market Analysis III-61
Outlook III-61
Product Launches III-61
Strategic Corporate Developments III-63
B.Market Analytics III-64
Volume Terms III-64
Table 77: Rest of World Recent Past, Current & Future
Analysis for Interactive Kiosks by End-Use Application -
Retail, Consumer Self Checkout, Photo Processing,
Government, Financial Industry, Leisure & Travel,
Communications, and Other End-Use Markets Independently
Analyzed with Annual Sales Figures in Number of Units for
Years 2007 through 2015 (includes corresponding
Graph/Chart) III-64
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Table 78: Rest of World Historic Perspective for
Interactive Kiosks by End-Use Applications - Retail,
Consumer Self Checkout, Photo Processing, Government,
Financial Industry, Leisure & Travel, Communications, and
Other End-Use Markets Independently Analyzed with Annual
Sales Figures in Number of Units for Years 2000 through
2006 (includes corresponding Graph/Chart) III-65
Table 79: Rest of World 12-Year Perspective for Interactive
Kiosks by End-Use Application - Percentage Breakdown of
Volume Sales for Retail, Consumer Self Checkout, Photo
Processing, Government, Financial Industry, Leisure &
Travel, Communications, and Other End-Use Markets for 2003,
2009 & 2015 (includes corresponding Graph/Chart) III-66
Value Terms III-67
Table 80: Rest of World Recent Past, Current & Future
Analysis for Interactive Kiosks by End-Use Application -
Retail, Consumer Self Checkout, Photo Processing,
Government, Financial Industry, Leisure & Travel,
Communications, and Other End-Use Markets Independently
Analyzed with Annual Sales Figures in US$ Million for Years
2007 through 2015 (includes corresponding Graph/Chart) III-67
Table 81: Rest of World Historic Perspective for
Interactive Kiosks by End-Use Applications - Retail,
Consumer Self Checkout, Photo Processing, Government,
Financial Industry, Leisure & Travel, Communications, and
Other End-Use Markets Independently Analyzed with Annual
Sales Figures in US$ Million for Years 2000 through 2006
(includes corresponding Graph/Chart) III-68
Table 82: Rest of World 12-Year Perspective for Interactive
Kiosks by End-Use Application Segments - Percentage
Breakdown of Dollar Sales for Retail, Consumer Self
Checkout, Photo Processing, Government, Financial Industry,
Leisure & Travel, Communications, and Other End-Use Markets
for 2003, 2009 & 2015 (includes corresponding Graph/Chart) III-69
IV. COMPETITIVE LANDSCAPE
Total Companies Profiled: 118 (including Divisions/Subsidiaries - 121)
------------------------------------------
Region/Country Players
------------------------------------------
The United States 63
Canada 6
Japan 2
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Europe 32
France 5
Germany 7
The United Kingdom 10
Italy 1
Rest of Europe 9
Asia-Pacific (Excluding Japan) 16
Middle-East 2
------------------------------------------
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