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Midata Thoughts
   Draft v1.2
        Simon Deane-Johns
        Consultant Solicitor and
Member of the Midata Interoperability Board



                                       14 December 2012
Contents

•   Overview

•   Participants/roles

•   Process flows

•   Developing co-regulatory environment

•   Scenario diagrams

•   Common operational risks, controls, challenges

•   Midata-specific challenges
Overview

• The voluntary Midata programme involves a Supplier making
  each Customer’s transaction data available to the Customer
  in computer-readable format (“midata”).

• This suggests three types of scenario:

   1. Release of midata by the Supplier to the Customer

   2. Release of midata by the Supplier to the Customer’s duly
      authorised Personal Information Manager (“PIM”)

   3. Release of midata by Supplier to Customer/PIM, who transfers
      it to a third party supplier (“3PS”)
Participants/Roles

•   Supplier
     – Supplier of goods or services whose systems generate midata (e.g. utility,
       bank, telco)
     – Includes Supplier’s own outsourced service provider(s)
•   Customer
     – person or micro-business who interacts with Supplier to produce midata
•   Personal Information Manager acting for the Customer (“PIM”)
     – Passive data repository
         • Only receives, stores and/or transmits the data
         • can’t ‘see’ or otherwise process content
         • ‘mere conduit’?
     – Active data repository
         • Stores data
         • Adds value by analysing or otherwise processing data
         • May alter content
•   Third Party Supplier (“3PS”)
     – Entity other than the Supplier/PIM to whom Customer/PIM supplies ‘midata’
       for use only for the purpose of supplying goods or services to the Customer
Process Flows


Midata involves two separate process flows:
• Transaction flows
   – Offer and acceptance => contract between each of Customer,
     Supplier and PIM
   – Messaging, including identification of each party, data release
     request, confirmation of receipt etc.
• Midata flows
   – Actual transfers of midata


[Funds flows related to payments due between participants
are currently out of scope]
Developing Co-regulatory Environment

•   Data Protection Act 1998 (“DPA”) etc supervised by Information
    Commissioner’s Office (“ICO”) and related exemptions
•   Guidance etc issued by ICO
•   Sector-specific law/regulation
     – Sections 9 DPA and 159 of Consumer Credit Act 1974, applicable to credit
       reference agency data
     – Electricity Act, Gas Act => Data and Communications Company
     – [new Telecoms/banking/consumer credit regulation]
•   Industry Codes
     –   Principles of Reciprocity (Credit Reference Agency data)
     –   Smart Energy Code
     –   [Other sector codes]
     –   Security standards, Privacy by Design etc.
     –   [Midata Principlesstandard permissions, rules on liablility etc?]
•   Contracts
     – Consents etc given under Contracts
     – [standard Midata permissions or Midata sharing agreements?]
Midata Scenario 1




                  1. ID authentication (“auth”)
                  2. Midata request

       Supplier                                   Customer

                      3. Midata transfer




Supply contract
Midata Scenario 2a


                                                             PIM


                                         4. ID auth.                6. Midata
                                         5. Midata Request          transfer


                  1. ID auth   2. Midata request

      Supplier                                           Customer

                          3. Midata transfer



Supply contract   PIM Service contract
Midata Scenario 2b


                                                PIM



                                                 3. ID auth.
                                                 4. Midata request



      Supplier                                Customer
                          1. ID auth
                          2. Midata Request



Supply contract   PIM Service contract
Midata Scenario 2b

Co-regulatory
                                                PIM
relationship?



                                                 3. ID auth.
                                                 4. Midata request



      Supplier                                Customer
                          1. ID auth
                          2. Midata Request



Supply contract   PIM Service contract
Midata Scenario 3a

                  8. Data transfer

          3PS     7. ID auth                                     PIM


                                                                 Transaction flow
                                                                 3. ID auth; 4. Request




      Supplier                                               Customer
                          Transaction flow
                          1. ID auth; 2. Request



Supply contract   PIM Service contract    3PS Service contract
Midata Scenario 3a

                  8. Data transfer

          3PS     7. ID auth                                     PIM


                                                                 Transaction flow
                                                                 3. ID auth; 4. Request




      Supplier                                               Customer
                          Transaction flow
                          1. ID auth; 2. Request


                                                                       Co-regulatory
Supply contract   PIM Service contract    3PS Service contract
                                                                       relationships?
Midata Scenario 3b

                  8. Data transfer

          3PS     7. ID auth                                    PIM


                                         4. ID auth.                   6. Midata
                                         5. Midata Request             transfer


                  1. ID auth   2. Midata request

      Supplier                                              Customer

                          3. Midata transfer



Supply contract   PIM Service contract   3PS Service contract
Midata Scenario 3b

                  8. Data transfer

          3PS     7. ID auth                                    PIM


                                         4. ID auth.                        6. Midata
                                         5. Midata Request                  transfer


                  1. ID auth   2. Midata request

      Supplier                                              Customer

                          3. Midata transfer


                                                                      Co-regulatory
Supply contract   PIM Service contract   3PS Service contract
                                                                      relationships?
Midata Scenario 3c


          3PS

                                              6. Midata
                                              transfer
                  4. ID auth.
                  5. Midata Request


                             1. ID auth

      Supplier               2. 2. Midata request              Customer

                             3. Midata transfer



Supply contract      PIM Service contract   3PS Service contract
Common Operational Risks

•   Failure to identify one or more parties
•   Fraudulent impersonation of one or more parties
•   ‘Wrongful’ refusal to release midata
•   Interception of messaging and/or midata in transit
•   Wrong midata released
•   Midata is inaccurate, late and/or unreliable
•   Midata is false, altered or corrupted
•   Midata misuse:
    –   loss
    –   destruction
    –   storage longer than agreed/necessary
    –   wrongful disclosure
    –   use for an illicit purpose (including breach of IPRs)
Common Operational Controls/Challenges

• Identity authentication/assurance for all parties
• Release of correct midata
• Secure transmission, processing, storage of midata
• Preserving secrecy/confidentiality of midata content
• Maintaining authenticity and integrity of midata
• Ensuring accuracy, timeliness and reliability of midata
• Guarding against various types of midata misuse
• Vesting and protection of intellectual property rights in midata
  and/or midata databases
Midata-specific Challenges

• Midata portability?

• Extent of ‘agency’ involved in personal information
  management by PIM

• Midata ‘community’ issues:
   –   Principles of reciprocity?
   –   Appropriate grounds for refusal to release?
   –   Mirror CRA and/or DCC environment?
   –   Apportionment of liability for various heads of loss or damage?
   –   Complaints handling?
   –   Enforcement?
   –   Mapping midata to legal rights/obligations to customer permissions
       => a ‘personal data mark-up language’ (WEF “Rethinking Personal
       Data”)
Comments


       Comments welcome via the related post at
                  The Fine Print:
http://sdj-thefineprint.blogspot.co.uk/2012/12/midata-thoughts-no-1.html

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Midata Thoughts No. 1

  • 1. Midata Thoughts Draft v1.2 Simon Deane-Johns Consultant Solicitor and Member of the Midata Interoperability Board 14 December 2012
  • 2. Contents • Overview • Participants/roles • Process flows • Developing co-regulatory environment • Scenario diagrams • Common operational risks, controls, challenges • Midata-specific challenges
  • 3. Overview • The voluntary Midata programme involves a Supplier making each Customer’s transaction data available to the Customer in computer-readable format (“midata”). • This suggests three types of scenario: 1. Release of midata by the Supplier to the Customer 2. Release of midata by the Supplier to the Customer’s duly authorised Personal Information Manager (“PIM”) 3. Release of midata by Supplier to Customer/PIM, who transfers it to a third party supplier (“3PS”)
  • 4. Participants/Roles • Supplier – Supplier of goods or services whose systems generate midata (e.g. utility, bank, telco) – Includes Supplier’s own outsourced service provider(s) • Customer – person or micro-business who interacts with Supplier to produce midata • Personal Information Manager acting for the Customer (“PIM”) – Passive data repository • Only receives, stores and/or transmits the data • can’t ‘see’ or otherwise process content • ‘mere conduit’? – Active data repository • Stores data • Adds value by analysing or otherwise processing data • May alter content • Third Party Supplier (“3PS”) – Entity other than the Supplier/PIM to whom Customer/PIM supplies ‘midata’ for use only for the purpose of supplying goods or services to the Customer
  • 5. Process Flows Midata involves two separate process flows: • Transaction flows – Offer and acceptance => contract between each of Customer, Supplier and PIM – Messaging, including identification of each party, data release request, confirmation of receipt etc. • Midata flows – Actual transfers of midata [Funds flows related to payments due between participants are currently out of scope]
  • 6. Developing Co-regulatory Environment • Data Protection Act 1998 (“DPA”) etc supervised by Information Commissioner’s Office (“ICO”) and related exemptions • Guidance etc issued by ICO • Sector-specific law/regulation – Sections 9 DPA and 159 of Consumer Credit Act 1974, applicable to credit reference agency data – Electricity Act, Gas Act => Data and Communications Company – [new Telecoms/banking/consumer credit regulation] • Industry Codes – Principles of Reciprocity (Credit Reference Agency data) – Smart Energy Code – [Other sector codes] – Security standards, Privacy by Design etc. – [Midata Principlesstandard permissions, rules on liablility etc?] • Contracts – Consents etc given under Contracts – [standard Midata permissions or Midata sharing agreements?]
  • 7. Midata Scenario 1 1. ID authentication (“auth”) 2. Midata request Supplier Customer 3. Midata transfer Supply contract
  • 8. Midata Scenario 2a PIM 4. ID auth. 6. Midata 5. Midata Request transfer 1. ID auth 2. Midata request Supplier Customer 3. Midata transfer Supply contract PIM Service contract
  • 9. Midata Scenario 2b PIM 3. ID auth. 4. Midata request Supplier Customer 1. ID auth 2. Midata Request Supply contract PIM Service contract
  • 10. Midata Scenario 2b Co-regulatory PIM relationship? 3. ID auth. 4. Midata request Supplier Customer 1. ID auth 2. Midata Request Supply contract PIM Service contract
  • 11. Midata Scenario 3a 8. Data transfer 3PS 7. ID auth PIM Transaction flow 3. ID auth; 4. Request Supplier Customer Transaction flow 1. ID auth; 2. Request Supply contract PIM Service contract 3PS Service contract
  • 12. Midata Scenario 3a 8. Data transfer 3PS 7. ID auth PIM Transaction flow 3. ID auth; 4. Request Supplier Customer Transaction flow 1. ID auth; 2. Request Co-regulatory Supply contract PIM Service contract 3PS Service contract relationships?
  • 13. Midata Scenario 3b 8. Data transfer 3PS 7. ID auth PIM 4. ID auth. 6. Midata 5. Midata Request transfer 1. ID auth 2. Midata request Supplier Customer 3. Midata transfer Supply contract PIM Service contract 3PS Service contract
  • 14. Midata Scenario 3b 8. Data transfer 3PS 7. ID auth PIM 4. ID auth. 6. Midata 5. Midata Request transfer 1. ID auth 2. Midata request Supplier Customer 3. Midata transfer Co-regulatory Supply contract PIM Service contract 3PS Service contract relationships?
  • 15. Midata Scenario 3c 3PS 6. Midata transfer 4. ID auth. 5. Midata Request 1. ID auth Supplier 2. 2. Midata request Customer 3. Midata transfer Supply contract PIM Service contract 3PS Service contract
  • 16. Common Operational Risks • Failure to identify one or more parties • Fraudulent impersonation of one or more parties • ‘Wrongful’ refusal to release midata • Interception of messaging and/or midata in transit • Wrong midata released • Midata is inaccurate, late and/or unreliable • Midata is false, altered or corrupted • Midata misuse: – loss – destruction – storage longer than agreed/necessary – wrongful disclosure – use for an illicit purpose (including breach of IPRs)
  • 17. Common Operational Controls/Challenges • Identity authentication/assurance for all parties • Release of correct midata • Secure transmission, processing, storage of midata • Preserving secrecy/confidentiality of midata content • Maintaining authenticity and integrity of midata • Ensuring accuracy, timeliness and reliability of midata • Guarding against various types of midata misuse • Vesting and protection of intellectual property rights in midata and/or midata databases
  • 18. Midata-specific Challenges • Midata portability? • Extent of ‘agency’ involved in personal information management by PIM • Midata ‘community’ issues: – Principles of reciprocity? – Appropriate grounds for refusal to release? – Mirror CRA and/or DCC environment? – Apportionment of liability for various heads of loss or damage? – Complaints handling? – Enforcement? – Mapping midata to legal rights/obligations to customer permissions => a ‘personal data mark-up language’ (WEF “Rethinking Personal Data”)
  • 19. Comments Comments welcome via the related post at The Fine Print: http://sdj-thefineprint.blogspot.co.uk/2012/12/midata-thoughts-no-1.html