Feedback from participants in our two day Introduction to Urban Design and Placemaking Module - Redlands City Council. In summary, 69% of participants provided feedback: - Broad participation - including two Councillors - The average score for the quality of the program was 9.4 and the presenter was 9.3 out of 10. - 100% of participants said the course met or exceeded their expectations, with 88% stating it exceeded their expectations; - 100% of participants said the course content was good to excellent; and - 100% of participants said it was relevant to their job and would recommend it. “Blistering pace of 'light bulb moments'. Couldn't recommend it enough to all.” “Eye opening, braining opening and heart opening experiences.” "An amazing tool set – direct access to proven and demonstrated interventions that work” "Loved the videos & pictures, they gave real world examples.” “Really excellent course, provided excellent examples of protocol methods to improve our centres and areas." “Being in local government the content is very relevant. Whilst I am aware of urban design principles, its really great to undertake activities with colleagues to reinforce principles”. “Instant solutions and ideas. Fantastic”

1. COURSE FEEDBACK
▸ Module: Introduction to Urban
Design + Placemaking
▸ Client: Redlands City Council
▸ Location: Redlands City
Council
▸ Date: 2-3 May 2013
▸ Number of participants: 29
▸ Feedback received from
participants 20 (69%)
▸ Facilitator: Andrew Hammonds
▸ www.placefocus.com
Middle St, Cleveland, QLD, AUS

2. Empathy Map, IUDP Redland City Council
BROAD PARTICIPANT BACKGROUND
▸ Planners
▸ Councillors
▸ Civil Engineers
▸ Architects
▸ Landscape
Architects

3. Walking Tour, IUDP Redland City Council
YOU RATED US HIGHLY
▸ The average score for the
quality of the program was
9.4 out of 10
▸ The quality of the presenter
was 9.3 out of 10.

4. Preparing Place Proposals - IUDP Redland City Council
YOUR EVALUATION - RELEVANT
▸ 100% of participants said the
Urban Design + Placemaking
met or exceeded their
expectations
▸ with 88% stating it exceeded
their expectations
▸ 100% of participants said the
Urban Design + Placemaking
content was good to excellent
▸ with 60% stating it was excellent
▸ 100% of participants found the
Urban Design + Placemaking
relevant to their job
▸ 100% of participants would
recommend the Urban Design +
Placemaking to others

5. Preparing Place Proposals - IUDP Redland City Council
▸ “Blistering pace of 'light bulb
moments'. Couldn't
recommend it enough to all.”
▸ “Couldn't have asked for
more.”
▸ “Good course, I would highly
recommend it.”
▸ “Excellent content, excellent
presentation.”
▸ “Eye opening, braining
opening and heart opening
experiences.”
▸ An amazing tool set – direct
access to proven and
demonstrated interventions
that work”
WHAT YOU SAID...

6. Preparing Place Proposals - IUDP Redland City Council
▸ “Loved the videos & pictures, they
gave real world examples.”
▸ “Really excellent course, provided
excellent examples of protocol
methods to improve our centres and
areas.
▸ “Really good course highly relevant to
current day where economics doesn't
provide great push for development to
occur but allows change to happen.”
▸ “Lots of examples, experts and related
to local area. As an infrastructure
planner it gives me the ability to
integrate urban design principles in
everyday projects. It was easy to learn
and interesting.”
▸ “It was great to be able to walk straight
out to Cleveland as a field trip.”
WHAT YOU SAID... GREAT EXAMPLES

7. ▸ “Very relevant and engaging
content.”
▸ “Good thorough content.”
▸ “Very effective and
informative. It brought out
knowledge I had into
examples for applications. It
was above my expectations
with good documentation
and presentation. Very
engaging.”
▸ “Being in local government
the content is very relevant.
Whilst I am aware of urban
design principles, its really
great to undertake activities
with colleagues to reinforce
principles”.
WHAT YOU SAID... ENGAGING
Redland Business Park, Place Proposal, IUDP Redland City Council

8. WHAT YOU SAID...
▸ “Instant
solutions and
ideas.
Fantastic”
▸ Placemaking
really the key to
implementing
our master
plans and
structure
plans..”
▸ “Good
information,
thought building
and sources for
further
research.”
Capalaba Central Place Proposal, IUDP Redland City Council

9. IDEAS FOR THE OFFICE
Redland City Module, The Briefcase, Redland, QLD, AUS

10. WHAT CAN I DO DIFFERENTLY?

11. FEEDBACK DURING THE COURSE
6 Thinking Hats, Feedback, Redland City Council, QLD, AUS

12. FEEDBACK DURING THE COURSE
6 Thinking Hats, Feedback, Redland City Council, QLD, AUS

13. Victoria Point Shopping Centre, Place Proposal, IUDP Redland City Council
PLACE PROPOSAL – VICTORIA POINT

14. Kinross Road, Place Proposal, IUDP Redland City Council
PLACE PROPOSAL – KINROSS ROAD

15. Cleveland Place Proposal, IUDP Redland City Council
PLACE PROPOSAL – CLEVELAND

16. Bloomfield St, Cleveland, QLD, AUS
▸ Placefocus: training and
information on urban design
and placemaking
▸ “We are passionate about
creating places for people”
▸ www.placefocus.com
▸ Andrew Hammonds
(0407466615)
▸ andrew@placefocus.com
▸ Follow us on twitter,
Facebook and Instagram
(Placefocus)
▸ Connect on Linkedin or watch
our PPT's on Slideshare
OUR DETAILS