The document discusses how to get value from social media. It recommends knowing your customers and understanding how well your customers know you. It also suggests getting informed on changing paradigms, learning faster by staying connected, and using social media as a leader's tool. The document is authored by Pierre E. Neis, a management consultant and scrum & lean coach.

1. How can I
get value
from
Social
Media? 1

2. Who am I?
Pierre E. Neis 2

3. Me
Myself
&I

4. #1
Know your
customer
#2
How well does
my customer
knows me?

5. Get informed

7. Changing paradigms

9. Learn faster

11. Stay connected

22. Changing paradigms

23. Pierre E. Neis 24

25. Questions?
Pierre E. Neis 26

26. PLöRK
The leader’s tool

27. Thanks
Pierre E. Neis 28

28. Pierre E. NEIS
Management Consultant
Scrum & Lean Coach
29