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THE LITTLE
BOOK OF
LEADERSHIP
      A FREE e-book from
   www.TheLeadershipHub.com
          Pass it on
THE 60 SECOND PHD IN LEADERSHIP
LEADERSHIP   Think back to the best boss and the worst boss you ever had.

             1.  Make a list of all things done to you that you abhorred.
    IN           DON’T DO THEM TO OTHERS. EVER.
             2.
             3.  Make another list of things done to you that you loved.
                 DO THEM TO OTHERS. ALWAYS.
             4.
             And you thought leadership was complicated.
60 SECONDS
             Source: Dee Hock, founder of Visa




                                          1
A      “A leader is the one who climbs the tallest tree, surveys the entire
         situation, and yells: ‘Wrong jungle!’”
         Stephen Covey
LEADER
         Very true. But, don’t make the mistake of assuming the top of the
         tree equates with the top of the organization. Listen to leadership
         wherever it is expressed.
 IS 



                                         3
LEADERSHIP
    IS

               “The first problem with all of the stuff that’s out there on leadership
               is that we haven’t got a clue what we’re talking about.” We
               typically think of the leader as being the person at the top. “But if
PROBABLY NOT   you define a leader as an executive, then you absolutely deny
               everyone else in an organization the opportunity to be a
               leader.”
 WHAT YOU      Peter Senge


 THINK IT IS
                                                  5
IT’S NOT   “Many of you want to be leaders, to make a difference. But
           you might be spending too much time self-marketing and not
           enough time researching, building bridges by taking an interest

ABOUT      in someone
In true leadership situations, listening comes before
           arm-waving.”

           Yahoo’s Tim Sanders, blogging on www.execubooksblog.com
 YOU


                                          7
LEADERS
               “The job of a leader today is not to create followers. It’s to create
               more leaders.”
DON’T CREATE
               Ralph Nader

FOLLOWERS


                                                 9
THINK

‘ACTS OF LEADERSHIP’   The great sociologist Max Weber said, over 100 years ago, that the
                       organizations that will survive and thrive will be those that foster
                       acts of leadership throughout the system, rather than assuming
                       leaders only exist at the top.
        NOT

     ‘LEADERS’
                                                        11
Great leaders become leaders to achieve something, not to be
        ‘TO DO             someone.

                           John Boyd, the fighter pilot who invented the OODA loop fast
                           decision-making matrix (Observe, Orientate, Decide, Act) said
           OR              it’s the fundamental choice facing us all in life: to do or to be. Too
                           many leaders sacrifice integrity to ‘become’ a leader. They work
                           out how to get there and play the system. Hence the paradox that
        TO BE?’            a large number of great leaders are not in formal leadership
                           positions within the hierarchy, as they refuse to choose placement
                           over integrity. There’s a lot of truth in that. Positional leaders – those
                           who are most driven by the need to be the leader – often have a
THAT IS THE QUESTION       stifling effect on growth, as they see other potential and existing
                           leaders as threats.
   (Hamlet got it wrong)   Phil Dourado

                                                               13
“ONLY
                “Your job is to touch everyone and get into their soul. Every mo-
CONNECT”        ment you are in your office, you are useless.”
                Jack Welch


E. M. Forster


                                                15
Great leaders

                1.    tell a compelling story about themselves: who they are,
GREAT LEADERS   where they come from, what they stand for, what they expect.
                2.    tell a compelling story about the organization: its mission and
                purpose, why it is a great place to work, invest in and buy from.
                3.    make people feel an essential part of the story through the
    TELL        work they do every day
Remember this mythical JFK anecdote?
                The president was visiting NASA headquarters and stopped to talk
                to a man who was holding a mop. “And what do you do?” he
                asked. The man, a janitor, replied, “I’m helping to put a man on
THREE STORIES   the moon, sir.” Knowing their part in your organization’s story
                engages people and gives them a sharp sense of purpose.
                Phil Dourado


                                                  17
Lincoln was once asked how long it took him to write The
ALL LEADERSHIP   Gettysburg Address. He replied: ‘All my life.’

                 People need to know who you are and what you stand for
                 before they agree to be led by you. Leadership is an agreement.
      IS         You lead with permission. If your self-story is not absolutely
                 consistent and based on integrity – who you really are – people will
                 see through it and not give you permission to lead them. Most
                 often they will hide their disagreement and your apparent
AUTOBIOGRAPHY    leadership will be fake.
                 Phil Dourado



                                                  19
DON’T GET HUNG UP
                    “If I had to run a company on three measures, those measures
  ON TOO MANY       would be customer satisfaction, employee satisfaction and cash
                    flow.”
                    Jack Welch, former CEO of GE
    TARGETS

 AND MEASURES
                                                   21
RUDY’S THREE   Rudy Giuliani, the former mayor of New York, tells us in his book
               Leadership that there are three keys to leadership:

               1.   If you are going to lead, be optimistic. If you are not, your
  KEYS TO      followers can hardly be expected to be.
               2.   If you don’t love people, do something else.
               3.   Be absolutely clear what you stand for.
LEADERSHIP


                                                  23
The philosopher and author Tom Morris holds up as a model the
                Aristotlean virtues of leadership. He lists them as:

THE QUALITIES   ‱    Courage                 ‱     Good temper
                ‱    Temperance              ‱     Friendliness
                ‱    Liberality              ‱     Truthfulness
                ‱	   Magnificence	 	    	    ‱	    Wittiness
  OF GREAT      ‱    Pride                   ‱     Justice

                How many corporate leaders could you tick off all those qualities
                against?...How great would your leadership culture be if everyone
  LEADERS       were held to account against those ten virtues? Acts of leadership
                from all corners of the organization is what you would get.
                Phil Dourado


                                                  25
LEAD BY
                   The research proves it: Good questions uncover reality
and let
                   other people find solutions rather than having to rely on you. So, why
                   do leaders instruct rather than ask questions?
ASKING QUESTIONS
                   The problem leaders have with questions derives from two related
                   leadership misconceptions:
     NOT BY        1.    The need to appear infallible and
                   2.	   The	concept	of	the	leader	as	trouble-shooter	or	solution-finder.

    ISSUING        There’s a common third reason leaders don’t ask questions: they are
                   afraid they’ll get answers they don’t like.
                   Phil Dourado

 INSTRUCTIONS
                                                     27
ARE YOU A        In 1977 Abraham Zaleznik, in the Harvard Business Review, created
                     the myth that managers don’t make good leaders. The implicit
                     assumption is that leaders are more highly evolved, and somehow
                     better. Leaders do strategy; managers do detail. This is wholly wrong.
LEADER OR MANAGER?   Distance from detail is not a badge of leadership. It’s a sign of
                     detachment from reality. The essential truth is that management and
                     leadership are different modes, but managers and leaders are the
                     same people.
      BOTH!          Phil Dourado




                                                      29
HOW DO I LEAD   “You convince the higher-ups of the need for change by doing
                it, not by brilliant Powerpoint presentations. Find common cause.
                Identify fellow freaks across your organization and work with them
WHEN I’M NOT    to make changes you can then show to the bosses after you have
                done it.”

                Source: Tom Peters
  THE BOSS?


                                                31
FAILURE IS
              “The Bob Dylan line always appealed to me: ‘There’s no success like
              failure and failure is no success at all.’ It was a while before I
 NOT THE      understood it. Leaders need the ability to fail and then get up and
              go on. It doesn’t matter if you don’t learn from the failure. But, it
              does matter that you get up and get on.”
OPPOSITE OF   Bob Geldof, speaking at Leaders in London, 2006




 SUCCESS
                                               33
ONLY

 MAKE      Make sure people learn and grow from mistakes, and that they
           share that learning. But, don’t accept the same mistake twice.
           Make it clear that the rule is: ‘Only make new mistakes’.
           Phil Dourado
  NEW

MISTAKES

                                           35
The relationship between the one and the many is at the heart of
THE ONE    leadership. Lord Byron put it this way: ‘And when we think we lead,
           we are most led.’ This may at first glance appear like that old saw,
           ‘Quickly, I must hurry, for there go my people and I am their leader.’
           But, Byron meant something else. Great leadership senses what is
  AND      emerging. It’s about tapping into and being part of the zeitgeist. It’s
           about leaders being part of things, not an external change agent
           acting upon them. Great leaders ride change, they don’t manage
THE MANY   it, just as surfers do not create the waves they surf.
           Phil Dourado




                                             37
“I spent 26 years leading expeditions that looked for a lost city under
 BE     the desert – I wasn’t out there for the whole 26 years, I just repeat-
        edly went back to try and find it. It was found by sheer good luck.
        It turned out it was under the base camp I had been using for the
        previous 26 years to launch expeditions to find it
”
LUCKY   Sir Ranulph Fiennes, Explorer




                                          39
The consultants McKinsey asked people ‘What makes for a fantastic
 THE THREE    work environment?’ The three top answers were:

                   It’s honest and open: ‘I can trust my boss.’
              1.
                   I’m stretched and valued: ‘If I’m not there, I know I’ll be
              2.
  THINGS      missed.’
                   Permission to take risks by making decisions: ‘Don’t give me
              3.
              tasks. Let me make decisions.’
PEOPLE WANT   Source: Rene Carayol




                                               41
AND, FINALLY
   “Leadership, like swimming, cannot be learnt by reading about it.”

                Henry Mintzberg
JUST DIVE IN.



                                                43
Taken
         THREE ACTS OF LEADERSHIP FOR YOU TO DO NOW
                                                                                from
                                                                                the
1. If you liked this book, email it to your boss, colleagues, direct reports,
the Board - anyone you think could benefit from it. Leadership is viral.        book
Pass it on.

                                                                                                             by
2. If you are not already a member, join www.TheLeadershipHub.com,
                                                                                                             Phil
where leadership practitioners and experts gather to learn from each
other.
                                                                                                             Dourado
3. Consider setting up your own in-house leadership collaboration and
development platform, using The Leadership Hub(TM) as a model. We                                            Published
can help you build and run one.                                                                              by
Enquiries: Phil@60SecondLeader.com                                                                           Capstone
                                                                                         Available through

                      www.PhilDourado.com                                       www.amazon.com    www.amazon.co.uk
                    www.TheLeadershipHub.com                                      www.amazon.fr   www.amazon.de
JOIN THE
LEADERSHIP
REVOLUTION
        www.TheLeadershipHub.com

  Online leadership development community.

          Connect. Share. Create.
       Learn. Teach. Inspire. Become a
                better leader.

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The Little Book of Leadership PDF

  • 1. THE LITTLE BOOK OF LEADERSHIP A FREE e-book from www.TheLeadershipHub.com Pass it on
  • 2. THE 60 SECOND PHD IN LEADERSHIP LEADERSHIP Think back to the best boss and the worst boss you ever had. 1. Make a list of all things done to you that you abhorred. IN DON’T DO THEM TO OTHERS. EVER. 2. 3. Make another list of things done to you that you loved. DO THEM TO OTHERS. ALWAYS. 4. And you thought leadership was complicated. 60 SECONDS Source: Dee Hock, founder of Visa 1
  • 3. A “A leader is the one who climbs the tallest tree, surveys the entire situation, and yells: ‘Wrong jungle!’” Stephen Covey LEADER Very true. But, don’t make the mistake of assuming the top of the tree equates with the top of the organization. Listen to leadership wherever it is expressed. IS 
 3
  • 4. LEADERSHIP IS
 “The first problem with all of the stuff that’s out there on leadership is that we haven’t got a clue what we’re talking about.” We typically think of the leader as being the person at the top. “But if PROBABLY NOT you define a leader as an executive, then you absolutely deny everyone else in an organization the opportunity to be a leader.” WHAT YOU Peter Senge THINK IT IS 5
  • 5. IT’S NOT “Many of you want to be leaders, to make a difference. But you might be spending too much time self-marketing and not enough time researching, building bridges by taking an interest ABOUT in someone
In true leadership situations, listening comes before arm-waving.” Yahoo’s Tim Sanders, blogging on www.execubooksblog.com YOU 7
  • 6. LEADERS “The job of a leader today is not to create followers. It’s to create more leaders.” DON’T CREATE Ralph Nader FOLLOWERS 9
  • 7. THINK ‘ACTS OF LEADERSHIP’ The great sociologist Max Weber said, over 100 years ago, that the organizations that will survive and thrive will be those that foster acts of leadership throughout the system, rather than assuming leaders only exist at the top. NOT ‘LEADERS’ 11
  • 8. Great leaders become leaders to achieve something, not to be ‘TO DO someone. John Boyd, the fighter pilot who invented the OODA loop fast decision-making matrix (Observe, Orientate, Decide, Act) said OR it’s the fundamental choice facing us all in life: to do or to be. Too many leaders sacrifice integrity to ‘become’ a leader. They work out how to get there and play the system. Hence the paradox that TO BE?’ a large number of great leaders are not in formal leadership positions within the hierarchy, as they refuse to choose placement over integrity. There’s a lot of truth in that. Positional leaders – those who are most driven by the need to be the leader – often have a THAT IS THE QUESTION stifling effect on growth, as they see other potential and existing leaders as threats. (Hamlet got it wrong) Phil Dourado 13
  • 9. “ONLY “Your job is to touch everyone and get into their soul. Every mo- CONNECT” ment you are in your office, you are useless.” Jack Welch E. M. Forster 15
  • 10. Great leaders 1. tell a compelling story about themselves: who they are, GREAT LEADERS where they come from, what they stand for, what they expect. 2. tell a compelling story about the organization: its mission and purpose, why it is a great place to work, invest in and buy from. 3. make people feel an essential part of the story through the TELL work they do every day
Remember this mythical JFK anecdote? The president was visiting NASA headquarters and stopped to talk to a man who was holding a mop. “And what do you do?” he asked. The man, a janitor, replied, “I’m helping to put a man on THREE STORIES the moon, sir.” Knowing their part in your organization’s story engages people and gives them a sharp sense of purpose. Phil Dourado 17
  • 11. Lincoln was once asked how long it took him to write The ALL LEADERSHIP Gettysburg Address. He replied: ‘All my life.’ People need to know who you are and what you stand for before they agree to be led by you. Leadership is an agreement. IS You lead with permission. If your self-story is not absolutely consistent and based on integrity – who you really are – people will see through it and not give you permission to lead them. Most often they will hide their disagreement and your apparent AUTOBIOGRAPHY leadership will be fake. Phil Dourado 19
  • 12. DON’T GET HUNG UP “If I had to run a company on three measures, those measures ON TOO MANY would be customer satisfaction, employee satisfaction and cash flow.” Jack Welch, former CEO of GE TARGETS AND MEASURES 21
  • 13. RUDY’S THREE Rudy Giuliani, the former mayor of New York, tells us in his book Leadership that there are three keys to leadership: 1. If you are going to lead, be optimistic. If you are not, your KEYS TO followers can hardly be expected to be. 2. If you don’t love people, do something else. 3. Be absolutely clear what you stand for. LEADERSHIP 23
  • 14. The philosopher and author Tom Morris holds up as a model the Aristotlean virtues of leadership. He lists them as: THE QUALITIES ‱ Courage ‱ Good temper ‱ Temperance ‱ Friendliness ‱ Liberality ‱ Truthfulness ‱ Magnificence ‱ Wittiness OF GREAT ‱ Pride ‱ Justice How many corporate leaders could you tick off all those qualities against?...How great would your leadership culture be if everyone LEADERS were held to account against those ten virtues? Acts of leadership from all corners of the organization is what you would get. Phil Dourado 25
  • 15. LEAD BY The research proves it: Good questions uncover reality
and let other people find solutions rather than having to rely on you. So, why do leaders instruct rather than ask questions? ASKING QUESTIONS The problem leaders have with questions derives from two related leadership misconceptions: NOT BY 1. The need to appear infallible and 2. The concept of the leader as trouble-shooter or solution-finder. ISSUING There’s a common third reason leaders don’t ask questions: they are afraid they’ll get answers they don’t like. Phil Dourado INSTRUCTIONS 27
  • 16. ARE YOU A In 1977 Abraham Zaleznik, in the Harvard Business Review, created the myth that managers don’t make good leaders. The implicit assumption is that leaders are more highly evolved, and somehow better. Leaders do strategy; managers do detail. This is wholly wrong. LEADER OR MANAGER? Distance from detail is not a badge of leadership. It’s a sign of detachment from reality. The essential truth is that management and leadership are different modes, but managers and leaders are the same people. BOTH! Phil Dourado 29
  • 17. HOW DO I LEAD “You convince the higher-ups of the need for change by doing it, not by brilliant Powerpoint presentations. Find common cause. Identify fellow freaks across your organization and work with them WHEN I’M NOT to make changes you can then show to the bosses after you have done it.” Source: Tom Peters THE BOSS? 31
  • 18. FAILURE IS “The Bob Dylan line always appealed to me: ‘There’s no success like failure and failure is no success at all.’ It was a while before I NOT THE understood it. Leaders need the ability to fail and then get up and go on. It doesn’t matter if you don’t learn from the failure. But, it does matter that you get up and get on.” OPPOSITE OF Bob Geldof, speaking at Leaders in London, 2006 SUCCESS 33
  • 19. ONLY MAKE Make sure people learn and grow from mistakes, and that they share that learning. But, don’t accept the same mistake twice. Make it clear that the rule is: ‘Only make new mistakes’. Phil Dourado NEW MISTAKES 35
  • 20. The relationship between the one and the many is at the heart of THE ONE leadership. Lord Byron put it this way: ‘And when we think we lead, we are most led.’ This may at first glance appear like that old saw, ‘Quickly, I must hurry, for there go my people and I am their leader.’ But, Byron meant something else. Great leadership senses what is AND emerging. It’s about tapping into and being part of the zeitgeist. It’s about leaders being part of things, not an external change agent acting upon them. Great leaders ride change, they don’t manage THE MANY it, just as surfers do not create the waves they surf. Phil Dourado 37
  • 21. “I spent 26 years leading expeditions that looked for a lost city under BE the desert – I wasn’t out there for the whole 26 years, I just repeat- edly went back to try and find it. It was found by sheer good luck. It turned out it was under the base camp I had been using for the previous 26 years to launch expeditions to find it
” LUCKY Sir Ranulph Fiennes, Explorer 39
  • 22. The consultants McKinsey asked people ‘What makes for a fantastic THE THREE work environment?’ The three top answers were: It’s honest and open: ‘I can trust my boss.’ 1. I’m stretched and valued: ‘If I’m not there, I know I’ll be 2. THINGS missed.’ Permission to take risks by making decisions: ‘Don’t give me 3. tasks. Let me make decisions.’ PEOPLE WANT Source: Rene Carayol 41
  • 23. AND, FINALLY
 “Leadership, like swimming, cannot be learnt by reading about it.” Henry Mintzberg JUST DIVE IN. 43
  • 24. Taken THREE ACTS OF LEADERSHIP FOR YOU TO DO NOW from the 1. If you liked this book, email it to your boss, colleagues, direct reports, the Board - anyone you think could benefit from it. Leadership is viral. book Pass it on. by 2. If you are not already a member, join www.TheLeadershipHub.com, Phil where leadership practitioners and experts gather to learn from each other. Dourado 3. Consider setting up your own in-house leadership collaboration and development platform, using The Leadership Hub(TM) as a model. We Published can help you build and run one. by Enquiries: Phil@60SecondLeader.com Capstone Available through www.PhilDourado.com www.amazon.com www.amazon.co.uk www.TheLeadershipHub.com www.amazon.fr www.amazon.de
  • 25. JOIN THE LEADERSHIP REVOLUTION www.TheLeadershipHub.com Online leadership development community. Connect. Share. Create. Learn. Teach. Inspire. Become a better leader.