SlideShare ist ein Scribd-Unternehmen logo
1 von 2
1. The threat of the entry of new competitors

Profitable markets that yield high returns will attract new firms. This results in many new
entrants, which eventually will decrease profitability for all firms in the industry. Unless the
entry of new firms can be blocked by incumbents, the abnormal profit rate will tend towards
zero (perfect competition).

       The existence of barriers to entry (patents, rights, etc.) The most attractive segment is
       one in which entry barriers are high and exit barriers are low. Few new firms can
       enter and non-performing firms can exit easily.
       Economies of product differences
       Brand equity
       Switching costs or sunk costs
       Capital requirements
       Access to distribution
       Customer loyalty to established brands
       Absolute cost
       Industry profitability; the more profitable the industry the more attractive it will be to
       new competitors.

2.The threat of substitute products or services

The existence of products outside of the realm of the common product boundaries increases
thepropensity of customers to switch to alternatives:

       Buyer propensity to substitute
       Relative price performance of substitute
       Buyer switching costs
       Perceived level of product differentiation
       Number of substitute products available in the market
       Ease of substitution. Information-based products are more prone to substitution, as
       online product can easily replace material product.
       Substandard product
       Quality depreciation

3. The bargaining power of customers (buyers)

The bargaining power of customers is also described as the market of outputs: the ability of
customers to put the firm under pressure, which also affects the customer's sensitivity to price
changes.

       Buyer concentration to firmconcentration ratio
       Degree of dependency upon existing channels of distribution
       Bargaining leverage, particularly in industries with high fixed costs
       Buyer volume
       Buyer switching costs relative to firm switching costs
       Buyer information availability

       Availability of existing substitute products
       Buyer price sensitivity
Differential advantage (uniqueness) of industry products
       RFM Analysis

4. The bargaining power of suppliers

The bargaining power of suppliers is also described as the market of inputs. Suppliers of raw
materials, components, labor, and services (such as expertise) to the firm can be a source of
power over the firm, when there are few substitutes. Suppliers may refuse to work with the
firm, or, e.g., charge excessively high prices for unique resources.

       Supplier switching costs relative to firm switching costs
       Degree of differentiation of inputs
       Impact of inputs on cost or differentiation
       Presence of substitute inputs
       Strength of distribution channel
       Supplier concentration to firm concentration ratio
       Employee solidarity (e.g. labor unions)
       Supplier competition - ability to forward vertically integrate and cut out the BUYER

Ex.: If you are making biscuits and there is only one person who sells flour, you have no
alternative but to buy it from him.5.The intensity of competitive rivalry

For most industries, the intensity of competitive rivalry is the major determinant of the
competitiveness of the industry.

       Sustainable competitive advantage through innovation
       Competition between online and offline companies
       Level of advertising expense
       Powerful competitive strategy

Weitere ähnliche Inhalte

Was ist angesagt?

Marketing Channels and Supply Chain Management
Marketing Channels and Supply Chain ManagementMarketing Channels and Supply Chain Management
Marketing Channels and Supply Chain Management
mandalina landy
 
Distribution network management
Distribution network managementDistribution network management
Distribution network management
shoma chatterjee
 
Vaibhav PurwarPorter's5 forces
Vaibhav PurwarPorter's5 forcesVaibhav PurwarPorter's5 forces
Vaibhav PurwarPorter's5 forces
neerajsingh
 
WAL-MART_MARKETING_PLAN_POWERPOINT_PRESENTATION
WAL-MART_MARKETING_PLAN_POWERPOINT_PRESENTATIONWAL-MART_MARKETING_PLAN_POWERPOINT_PRESENTATION
WAL-MART_MARKETING_PLAN_POWERPOINT_PRESENTATION
DAVID KAMORE
 
Business law
Business lawBusiness law
Business law
Khl Omar
 

Was ist angesagt? (19)

Marketing channels
Marketing channelsMarketing channels
Marketing channels
 
Ch11
Ch11Ch11
Ch11
 
Value chain management
Value chain managementValue chain management
Value chain management
 
Marketing Intermediary
Marketing IntermediaryMarketing Intermediary
Marketing Intermediary
 
Lec 4-analyzing-supply-market
Lec 4-analyzing-supply-marketLec 4-analyzing-supply-market
Lec 4-analyzing-supply-market
 
Channels of distribution
Channels of distributionChannels of distribution
Channels of distribution
 
Ch5
Ch5Ch5
Ch5
 
Economics
EconomicsEconomics
Economics
 
Marketing Channels and Supply Chain Management
Marketing Channels and Supply Chain ManagementMarketing Channels and Supply Chain Management
Marketing Channels and Supply Chain Management
 
Distribution network management
Distribution network managementDistribution network management
Distribution network management
 
Vertical marketing
Vertical marketingVertical marketing
Vertical marketing
 
Marketing Channels
Marketing ChannelsMarketing Channels
Marketing Channels
 
Logistic services marketing
Logistic services marketingLogistic services marketing
Logistic services marketing
 
Chapter 10-marketing-channels-and-supply-chain-management
Chapter 10-marketing-channels-and-supply-chain-managementChapter 10-marketing-channels-and-supply-chain-management
Chapter 10-marketing-channels-and-supply-chain-management
 
Ch10
Ch10Ch10
Ch10
 
Vaibhav PurwarPorter's5 forces
Vaibhav PurwarPorter's5 forcesVaibhav PurwarPorter's5 forces
Vaibhav PurwarPorter's5 forces
 
Ch2
Ch2Ch2
Ch2
 
WAL-MART_MARKETING_PLAN_POWERPOINT_PRESENTATION
WAL-MART_MARKETING_PLAN_POWERPOINT_PRESENTATIONWAL-MART_MARKETING_PLAN_POWERPOINT_PRESENTATION
WAL-MART_MARKETING_PLAN_POWERPOINT_PRESENTATION
 
Business law
Business lawBusiness law
Business law
 

Andere mochten auch (7)

Porters 5 force model
Porters 5 force model Porters 5 force model
Porters 5 force model
 
Stm porters 5 Force model
Stm porters 5 Force modelStm porters 5 Force model
Stm porters 5 Force model
 
Michael Porter's 5 forces model
Michael Porter's 5 forces modelMichael Porter's 5 forces model
Michael Porter's 5 forces model
 
Porters 5 force & aaker brand equity model
Porters 5 force & aaker brand equity modelPorters 5 force & aaker brand equity model
Porters 5 force & aaker brand equity model
 
Porter’s five forces
Porter’s five forcesPorter’s five forces
Porter’s five forces
 
Porter's 5 Force Model
Porter's 5 Force ModelPorter's 5 Force Model
Porter's 5 Force Model
 
Slideshare.Com Powerpoint
Slideshare.Com PowerpointSlideshare.Com Powerpoint
Slideshare.Com Powerpoint
 

Ähnlich wie Michael porters 5 force model

Topic2 Str Analysis
Topic2 Str AnalysisTopic2 Str Analysis
Topic2 Str Analysis
guest8fdbdd
 
Applying Michael Porter's Five Forces
Applying Michael Porter's Five ForcesApplying Michael Porter's Five Forces
Applying Michael Porter's Five Forces
Wesley Shu
 
A.N. Professor Ofer Meilich Bus 444 9232016 5F5I .docx
A.N. Professor Ofer Meilich Bus 444   9232016 5F5I  .docxA.N. Professor Ofer Meilich Bus 444   9232016 5F5I  .docx
A.N. Professor Ofer Meilich Bus 444 9232016 5F5I .docx
ronak56
 
A.N. Professor Ofer Meilich Bus 444 9232016 5F5I .docx
A.N. Professor Ofer Meilich Bus 444   9232016 5F5I  .docxA.N. Professor Ofer Meilich Bus 444   9232016 5F5I  .docx
A.N. Professor Ofer Meilich Bus 444 9232016 5F5I .docx
daniahendric
 
Competitive business environment ppt
Competitive  business environment ppt Competitive  business environment ppt
Competitive business environment ppt
Shlok Kumar
 

Ähnlich wie Michael porters 5 force model (20)

Porter 5 Forces
Porter 5 ForcesPorter 5 Forces
Porter 5 Forces
 
Industry and Competitor Analysis-SM-MBA
Industry and Competitor Analysis-SM-MBAIndustry and Competitor Analysis-SM-MBA
Industry and Competitor Analysis-SM-MBA
 
Marketing Management - Porter's Five Forces
Marketing Management - Porter's Five ForcesMarketing Management - Porter's Five Forces
Marketing Management - Porter's Five Forces
 
Michael porter's five force model ( porter's competitive enviroment analysis)
Michael porter's five force model ( porter's competitive enviroment analysis)Michael porter's five force model ( porter's competitive enviroment analysis)
Michael porter's five force model ( porter's competitive enviroment analysis)
 
Porters 5 forces model
Porters 5 forces modelPorters 5 forces model
Porters 5 forces model
 
Topic2 Str Analysis
Topic2 Str AnalysisTopic2 Str Analysis
Topic2 Str Analysis
 
Applying Michael Porter's Five Forces
Applying Michael Porter's Five ForcesApplying Michael Porter's Five Forces
Applying Michael Porter's Five Forces
 
Porter’s Five Forces Model of Competitive Analysis
Porter’s Five Forces Model of Competitive AnalysisPorter’s Five Forces Model of Competitive Analysis
Porter’s Five Forces Model of Competitive Analysis
 
A.N. Professor Ofer Meilich Bus 444 9232016 5F5I .docx
A.N. Professor Ofer Meilich Bus 444   9232016 5F5I  .docxA.N. Professor Ofer Meilich Bus 444   9232016 5F5I  .docx
A.N. Professor Ofer Meilich Bus 444 9232016 5F5I .docx
 
A.N. Professor Ofer Meilich Bus 444 9232016 5F5I .docx
A.N. Professor Ofer Meilich Bus 444   9232016 5F5I  .docxA.N. Professor Ofer Meilich Bus 444   9232016 5F5I  .docx
A.N. Professor Ofer Meilich Bus 444 9232016 5F5I .docx
 
Analyzing Competitivee environment_pt3_Spring 19_Students.pptx
Analyzing Competitivee environment_pt3_Spring 19_Students.pptxAnalyzing Competitivee environment_pt3_Spring 19_Students.pptx
Analyzing Competitivee environment_pt3_Spring 19_Students.pptx
 
Ch02a
Ch02aCh02a
Ch02a
 
Porter 5 forces
Porter 5 forcesPorter 5 forces
Porter 5 forces
 
Environmental analysis and Strategies for medium to large companies
Environmental analysis and Strategies for medium to large companiesEnvironmental analysis and Strategies for medium to large companies
Environmental analysis and Strategies for medium to large companies
 
Industry analysis- Fundamental analysis
Industry analysis- Fundamental analysis Industry analysis- Fundamental analysis
Industry analysis- Fundamental analysis
 
Porter's 5 Forces Model
Porter's 5 Forces ModelPorter's 5 Forces Model
Porter's 5 Forces Model
 
Competitive business environment ppt
Competitive  business environment ppt Competitive  business environment ppt
Competitive business environment ppt
 
Porter 5 forces model
Porter 5 forces modelPorter 5 forces model
Porter 5 forces model
 
Porters Five Forces
Porters Five ForcesPorters Five Forces
Porters Five Forces
 
Environmental scanning
Environmental scanningEnvironmental scanning
Environmental scanning
 

Kürzlich hochgeladen

Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
amitlee9823
 
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Anamikakaur10
 
Call Girls From Raj Nagar Extension Ghaziabad❤️8448577510 ⊹Best Escorts Servi...
Call Girls From Raj Nagar Extension Ghaziabad❤️8448577510 ⊹Best Escorts Servi...Call Girls From Raj Nagar Extension Ghaziabad❤️8448577510 ⊹Best Escorts Servi...
Call Girls From Raj Nagar Extension Ghaziabad❤️8448577510 ⊹Best Escorts Servi...
lizamodels9
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
dollysharma2066
 
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
lizamodels9
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
dlhescort
 
Call Girls In Nangloi Rly Metro ꧂…….95996 … 13876 Enjoy ꧂Escort
Call Girls In Nangloi Rly Metro ꧂…….95996 … 13876 Enjoy ꧂EscortCall Girls In Nangloi Rly Metro ꧂…….95996 … 13876 Enjoy ꧂Escort
Call Girls In Nangloi Rly Metro ꧂…….95996 … 13876 Enjoy ꧂Escort
dlhescort
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
dlhescort
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
amitlee9823
 
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai KuwaitThe Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
daisycvs
 

Kürzlich hochgeladen (20)

SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
 
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
 
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
Call Girls From Raj Nagar Extension Ghaziabad❤️8448577510 ⊹Best Escorts Servi...
Call Girls From Raj Nagar Extension Ghaziabad❤️8448577510 ⊹Best Escorts Servi...Call Girls From Raj Nagar Extension Ghaziabad❤️8448577510 ⊹Best Escorts Servi...
Call Girls From Raj Nagar Extension Ghaziabad❤️8448577510 ⊹Best Escorts Servi...
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
 
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
Lundin Gold - Q1 2024 Conference Call Presentation (Revised)
 
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
 
Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
 
Malegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort Service
Malegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort ServiceMalegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort Service
Malegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort Service
 
Business Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)-  A new venture conceptBusiness Model Canvas (BMC)-  A new venture concept
Business Model Canvas (BMC)- A new venture concept
 
Call Girls In Nangloi Rly Metro ꧂…….95996 … 13876 Enjoy ꧂Escort
Call Girls In Nangloi Rly Metro ꧂…….95996 … 13876 Enjoy ꧂EscortCall Girls In Nangloi Rly Metro ꧂…….95996 … 13876 Enjoy ꧂Escort
Call Girls In Nangloi Rly Metro ꧂…….95996 … 13876 Enjoy ꧂Escort
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
 
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai KuwaitThe Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
 

Michael porters 5 force model

  • 1. 1. The threat of the entry of new competitors Profitable markets that yield high returns will attract new firms. This results in many new entrants, which eventually will decrease profitability for all firms in the industry. Unless the entry of new firms can be blocked by incumbents, the abnormal profit rate will tend towards zero (perfect competition). The existence of barriers to entry (patents, rights, etc.) The most attractive segment is one in which entry barriers are high and exit barriers are low. Few new firms can enter and non-performing firms can exit easily. Economies of product differences Brand equity Switching costs or sunk costs Capital requirements Access to distribution Customer loyalty to established brands Absolute cost Industry profitability; the more profitable the industry the more attractive it will be to new competitors. 2.The threat of substitute products or services The existence of products outside of the realm of the common product boundaries increases thepropensity of customers to switch to alternatives: Buyer propensity to substitute Relative price performance of substitute Buyer switching costs Perceived level of product differentiation Number of substitute products available in the market Ease of substitution. Information-based products are more prone to substitution, as online product can easily replace material product. Substandard product Quality depreciation 3. The bargaining power of customers (buyers) The bargaining power of customers is also described as the market of outputs: the ability of customers to put the firm under pressure, which also affects the customer's sensitivity to price changes. Buyer concentration to firmconcentration ratio Degree of dependency upon existing channels of distribution Bargaining leverage, particularly in industries with high fixed costs Buyer volume Buyer switching costs relative to firm switching costs Buyer information availability Availability of existing substitute products Buyer price sensitivity
  • 2. Differential advantage (uniqueness) of industry products RFM Analysis 4. The bargaining power of suppliers The bargaining power of suppliers is also described as the market of inputs. Suppliers of raw materials, components, labor, and services (such as expertise) to the firm can be a source of power over the firm, when there are few substitutes. Suppliers may refuse to work with the firm, or, e.g., charge excessively high prices for unique resources. Supplier switching costs relative to firm switching costs Degree of differentiation of inputs Impact of inputs on cost or differentiation Presence of substitute inputs Strength of distribution channel Supplier concentration to firm concentration ratio Employee solidarity (e.g. labor unions) Supplier competition - ability to forward vertically integrate and cut out the BUYER Ex.: If you are making biscuits and there is only one person who sells flour, you have no alternative but to buy it from him.5.The intensity of competitive rivalry For most industries, the intensity of competitive rivalry is the major determinant of the competitiveness of the industry. Sustainable competitive advantage through innovation Competition between online and offline companies Level of advertising expense Powerful competitive strategy