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Issue 3 May 2011
The cultural trends magazine from
Ogilvy & Mather Asia Pacific

Edited & designed by Kunal Sinha
Editorial assistant: Madhumita Bhattacharyya

Correspondents:

Naima Hamid (Dhaka)
Sabih Ahmed (Dhaka)
Donna Alcoseba (Makati City)
Tania Chan (Singapore)
Justin Chow(Singapore)
Naoko Ito (Tokyo)
Azusa Fukai (Tokyo)
Nayumi Nagase (Tokyo)
Serena Park (Seoul)
Natalie Gruis (Ho Chi Minh City)
Siddharth Roy (Colombo)
Mei Wu (Taipei)
Caryl Heah (Kuala Lumpur)
Beatrice Yong (Kuala Lumpur)
Josephine Phang (Kuala Lumpur)
Maulshree Kalothia (Mumbai)
Natasha Soonthornwiratne (Bangkok)




© Ogilvy & Mather Asia Pacific, 2011
Asia has been through tremendous tumult in the last
two months.

There was a tsunami and nuclear disaster in Japan; and
the team from Tokyo has chronicled the touching
response to a tragedy.

The last bastion of communism in the world‘s largest
democracy just fell. One third of all Indian states are
now governed by a woman Chief Minister.

Pakistan erupted as the Americans racheted up their
war on terror.

The cricket World Cup turned into an Asian Cup;
unleashing the longest, wildest party the
subcontinent may have seen.

Amidst all this cultural and political maelstrom, fresh
content kept gushing – underlying our belief that
sometimes, the best ideas emerge during times of
great adversity.
14 countries.

       20 correspondents deeply immersed in
         popular and leading edge culture.
                                                   JAPAN
TAIWAN        Bring you Cultural Insights
     that will make a difference to your business.
CONTENTS

      Look who‘s talking:
   Shop assistants in Asia
Knowing me, Knowing you:
         Asian teenagers
      Playing on my iPod
            Rage Against
              Waiting List
         Special section:
           Japan United
 Everyone‘s talking About

     The Last Book I Read
The voice of the cultural commentator
In this issue, we feature shop assistants
across Asia‘s bustling markets.
Look who’s talking …
                                                               I left Croma feeling satisfied and headed to
                                                               the Food Bazaar on the opposite side of the
                                                               mall. The store was deserted, with just two
                                                               to three customers, and the staff was
                                                               preoccupied with stock checking. My
                                                               wandering attracted the attention of a sales
                                                               manager – which was a bit of a surprise --
                                                               and asked me what I was looking for. I said
                                                               that I was just looking, and asked why it
                                                               was so quiet. ―It‘s a weekday, people come
                                                               only post 6pm,‖ the sales manager rather
                                                               curtly replied. I then approached a
                                                               salesman who spoke to me while stocking.
                                                               ―On weekday evenings we get a lot of
The job of a salesman can be very tricky, dealing with         singles and young couples. On weekends
people from different backgrounds, temperaments,               there is a rush after 4pm: families with kids
attitudes and knowledge levels all through the day… A          and couples come to do their weekly
salesman needs to be thoughtful, diplomatic, sensitive,        shopping.‖
tactful and of course needs to possess a lot of product
knowledge. It‘s a tough job.,,perhaps that‘s why there are     There is a difference in the nature of
only far and few good salespeople.                             Croma and Food Bazaar, of course, and in
                                                               all probability there is a difference in the
Croma is a chain of electronics supermarket in India.          training they receive on customer
Visiting at about 2pm on a Tuesday, I was greeted with a       interaction . Whatever be the reason, I am
wide smile (surprise #1) from Javed, a young, timid
                                                               more likely to drop into Croma to browse
looking man in his mid 20s. ‖I‘m looking for a 32-inch full
                                                               in the future than Food Bazaar!
HD LED or LCD TV,‖ I told Javed. ―Sir, LCD and LED are
two completely different technologies. May I know exactly
what your usage be?‖ he asked (surprise # 2). I realized
that he knew what he was talking about and could help me.
I spent the next 15 minutes explaining my usage patterns
to Javed, who then took me around the section explaining
the quality differences and the pros of an LED over an LCD.

After spending a good 30 minutes pondering, watching,
fiddling and tinkering, we short-listed 2 LED TVs that were
suitable for me with almost comparable features, an LG
and a Videocon. At this stage I told him I would need some
time to think and asked him a few general questions. His
body language didn‘t suddenly become cold or
disinterested; he was still warm and willing to help
(surprise # 3).

During his time at Croma, Javed has observed that the
fastest moving products are Blackberrys, ―the latest
craze‖, the Curve in particular. Bigger electronic items are
what sell at Croma most: fridge, AC, TV. Smaller items like
kitchenware, laptops and high-end cameras are not very
fast-moving. There is a rush of people through the week,
enquiring, taking down prices, but sales happen more on
weekends and holidays. Customers come with their
families to make the final purchase.
Look who’s talking …




                                                         ―Sometimes I see that the man and the woman go
                                                         different ways – the woman is in the foods section,
                                                         while the man may pick up items like washing
                                                         powder, batteries, light bulbs, and they meet again
                                                         at the checkout. It must be a way of optimizing
                                                         time. I‘ve found, though, that when a woman
                                                         shopper sees something new, she usually asks her
                                                         partner to take a look as well.‖
Xu Ming is 24 years old, but looks older than her
years. She‘s lived in Shanghai, away from her home
                                                         Once Xu Ming is done rearranging the cookies, she
in Jiangsu province, for five years. ―It could be this
                                                         steps off the ladder. ―Our discount displays are
way or that,‖ she says. ―I could find a better job at
                                                         very popular,‖ she tells us. ―Every month, we have
an office next month, or I may still be working here
                                                         an area that is marked off for promotions. Like now,
arranging packs of cookies. I hope I fall into the
                                                         it‘s clothes because we have to sell off our winter
arms of a laowai (foreigner) from the top of this
                                                         overstock. Before school opens after the summer
stepladder,‖ she adds, only half jokingly.
                                                         holidays, we have a huge display of all the school
                                                         necessities.‖
From her vantage point, Xu Ming has a very good
sense of who comes to Carrefour at Gubei and what
                                                         Do people notice the product displays that
they load their shopping carts with.
                                                         companies put up? ―It depends. If it is something
                                                         they need, then sure. But it is up to the people who
―When the shop gates open at 8.00am, we have all
                                                         are in charge of the display. Some just stand there
the 60-year-olds streaming in. Many of them come
                                                         like zombies, while others walk up to shoppers and
straight from the park after their exercise. They
                                                         suggest they try out the product.‖
shop not only for themselves but also for their kids‘
families. They‘re after fresh vegetables and fruits,
which are cheaper here than at the wet market;
they also get a free bus ride home. Whenever we
have discounts on cooking oil or rice, they don‘t
mind standing in queue for half an hour,‖ she
explains.

―In the evening, we find many couples dropping in
on the way back from office. Most of these folks are
quite well off. I guess their parents don‘t live with
them, which is why they must do the shopping
themselves. They buy a mix of local and foreign
brands; they may buy Bright yogurt and Huiyuan
juice, but always foreign milk and milk powder. I
think they‘re still worried about the milk scandal.
Look who’s talking …




Cargills Food City has been rated the most valued        There are also male shoppers, who come in the
retail brand in the island. Today, one transaction is    evening to pick up goods that they have been
recorded every second at a Cargill‘s outlet in Sri       instructed to bring on their way home (bread,
Lanka. It is the fastest growing retail network in the   vegetables, dairy products, soft drinks, medicine).
country with over 150 outlets across 20 districts.       Some come to pay their phone, credit card or bank
                                                         dues. They might also pick up alcohol and snacks.
Being the only retail network with its own out-
grower network, Cargills Food City buys from             Family shopping is seen on weekends: husband
suppliers at higher prices while aiming to deliver       and wife with children and sometimes even
high-quality goods to the consumer at the lowest         grandparents. They spend an hour or so shopping.
possible price.                                          Some parents leave the kids at home as it gets quite
                                                         difficult to shop while controlling them. This is a
Kaveendra Thilakratne, senior operations manager,        relief for the staff as they too need to be always on
comes from Beligala, Kegalle district. He joined         the look out when kids are around.
Cargills as an executive trainee in 2001. ―Cargills
has taught me many things. One learning I really         Weekdays witnesses the heaviest traffic to the
hold close to my heart is that one can make a            store, while it also fills up on Tuesdays, Thursdays
mistake once but must never repeat it,‖ he says.         and Fridays between 6pm and 9.30pm when
                                                         working people visit the supermarket on their way
Women are the most the prolific shoppers, says           home. Sundays are most crowded over the
Kaveendra. They can be segregated to two                 weekend, especially from 9am to noon and 5pm to
categories:                                              9pm.
1. Monthly shoppers – shop as per pre-decided list;
come mostly alone in the late morning, spending          The new products to have caught shopper interest
around 45 minutes to an hour. Average spend is           are Bairaha pre-cooked chicken products, which
between LKR 8,000and 15,000.                             had advertised on TV during the ICC CWC 2011
2. Regular shoppers – shopping for daily needs,          matches. Surf Excel and Sunlight detergent
mostly working mothers who visit the store in the        powders have also been in demand following
evening to buy specific goods such as vegetables,        promotional offers run by Unilever (bundle offer,
sugar, dairy products, meat foods, with a basket         buy-1-get-1). Promotions can also lead customers
value of between LKR 1,000 and 5,000.                    to try new products, such as Dettol Hand Sanitizer
                                                         launched in the supermarket through in-store
                                                         promotion/trial.
Look who’s talking …




Mr Foo is the store manager of Village Grocer
supermarket in Kuala Lumpur. He has managed
and run the daily operation there since it started in
2004. Situated in Bangsar, a wealthy residential
suburb on the outskirts of the city, Village Grocer
mainly draws a middle-aged crowd of affluent
Malaysians and expatriates. Both men and women
are spotted shopping on a weekly basis, with their
kids and maids in tow. They typically spend 30
minutes to one hour in the store. Traffic on Fridays
to Sundays is bumper-to-bumper through the day.
Mondays are also a popular shopping day, as this is     The shopping behavior of Village Grocer patrons
the only day wet markets are closed. An average         is very different compared to the average
transaction in Village Grocer is RM 200 (US$ 66) --     Malaysian. As most Malaysians have low to
approximately double the amount spent per               middle income, price plays a huge part in their
transaction in an average Malaysian supermarket.        purchase       decisions.    Therefore,      most
                                                        supermarkets and hypermarkets compete on
Shoppers at Village Grocer are not swayed by            ‗value‘, meaning price-offs and promotions. The
discounts and promotions. In fact, these are likely     size of the shopping basket is also proportionate
to have the opposite effect, as discounted products     to money in the bank: bigger baskets are seen
are believed to be defective and low quality goods      once salaries are paid and smaller basket are
that the store wants to get rid of. Customers prefer    seen around the end of the month.
high quality products that have health benefits --
such as low sugar and salt foods. An organic            There are also differences in shopping behavior
section opened four months ago to better serve          when it comes to the Malays and the Chinese.
these health-conscious customers. Village Grocer        Malays buy what they can afford when they can
is also the only supermarket in Selangor that does      afford it, so stores that offer payment by
not carry plastic bags.                                 installments or credit are popular amongst this
                                                        group. The typical Chinese shopper looks for
Best-selling categories are imported products such      opportunity. If an item is on sale, they will stock
as drinks and cereals. Many shoppers buy foreign        up regardless of the amount they need. They also
branded water by the carton as the water quality in     tend to purchase in bigger volumes to bring down
Malaysia is not high.                                   price per unit.
Look who’s talking …




Anne is a sales supervisor in the Metro Manila
supermarket. The heavy shopper traffic is on the
weekends, most customers coming in after lunch.
On a shopping trip, customers may also stop for a
meal or drop by the kids‘ play area and
drugstores. Children and husbands usually come
along, though they mainly linger in particular
aisles.  Children     like   the   juice, snacks,
confectionery, baby care and hair products
sections. Husbands check out deodorants,
fragrances and hair styling products.

Products you are most likely to see in shopping
baskets     are:    Toothpaste,       shampoo/hair
conditioner, body and laundry soaps, milk and
coffee. Feminine hygiene products are common
purchases, as are toilet cleaners, insecticides and
other household care products.


                                                      In Singapore‘s markets, the peak shopping days
                                                      are Wednesdays, Thursdays and Saturdays. At
                                                      around 10am, the housewives arrive, followed by
                                                      the working crowd at about 2pm. From 7pm, the
                                                      after-work crowd comes in. Singapore has also
                                                      seen a rise in the number of 24-hour supermarkets
                                                      like Cold Storage over the past year to cater to the
                                                      burgeoning number of working adults who have no
                                                      choice but to pick up their groceries after they are
                                                      done with work.

                                                      It is mostly the women of the house who do the
                                                      shopping in supermarkets. Even when maids
                                                      come, more often than not, their ma‘am is there too.
                                                      In some shops, you might even see some unusual
                                                      products: square watermelons, black garlic that
                                                      costs $60.
Look who’s talking …


                                                      Meet three supermarket managers in Taiwan:
                                                      Huang Qi-xin, with 19 years of experience in
                                                      the business, and Yang De-feng, with 10 years
                                                      of experience, both employees of PX Mart,
                                                      which has 500 stores in Taiwan. And Peng
                                                      Yong-tian, a veteran of 20 years, who works at
                                                      Matsusei supermarket, which owns 100 stores
                                                      in Taiwan.

                                                      The main customers at the supermarkets are
                                                      married women, aged 30 to 50. From 10am to
                                                      noon, customers in the 55-plus bracket come to
                                                      buy fresh food and commodities. Between noon
We spoke to a sales person at a very well known       and 2pm, office workers purchase drinks and
supermarket of Bangladesh (who did not wish to        snacks. From 4pm to 7pm, high school students
be named) to learn more about the sales, peak         come in for after-school snacks and single
shopping times and nature of the clientele.           office workers come in for instant noodles,
Fridays, Saturdays and Mondays are the peak           snacks, and drinks, or to buy provisions for
days for shoppers. Within the day, most footfalls     dinner. From 9pm to 10pm, the night shift
occur between 11am and 12.30pm. That is when          workers arrive, along with students from
stay-at-home moms and housewives are the main         tutorial centers.
customers. After office hours, people come with
their families. Most people choose to come by         Working women mostly visit on Mondays to
themselves and would not send their domestic          buy drinks and snacks for office. Families come
helpers, as they might to the country‘s traditional   in over the weekends. Couples, older and
markets.                                              younger, mainly buy household commodities
                                                      and fresh food for the next two to three days.
A new booth from BRAC Agro selling cacti,             With higher consumption, they stay longer in
orchids and bonsai has been attracting many           the store.
customers at the store. It is the first dedicated
space for plants to have opened in a supermarket.     Those aged 55 and above are the new customer
Other products that are attracting interest are       base. ―They come to buy something in the
newly-launched baby diapers and toiletries.           morning after exercise or in the evening, they
Shoppers with children who spend a long time in       purchase a small amount of food,‖ said Peng.
the store might also visit the food corner to buy     More people in this category are now living
their kids a treat.                                   alone, and also have their own preferences of
                                                      product and brand. To target this segment,
Bangladesh got its first supermarket in 2001 with     many companies have set up counters in the
Rahimafrooz Superstores Ltd launching its chain       supermarket, even those buying back old gold.
Agora. Now there are four more large players in
the market. The superstores are open from 9am to      Another new segment is married men from 30
8pm every day. The customer rush is seen mostly       to 45 years. ―They often come to the
in the mornings and evenings. Most of the             supermarket after work and buy commodities
employees in these stores are young and well-         or fresh foods, and sometimes have a shopping
educated, some with masters and business              list with them written by their wives,‖ said
management degrees.                                   Yang.
Look who’s talking …
                                                         To reach the consumer, new modes for selling
                                                         merchandise have emerged. Some supermarkets
                                                         in Taiwan provide free membership with the aim
                                                         to retain and gain new customers. Members get
                                                         10 percent discounts on weekly days for members
                                                         (top left). Cards accumulate points to offset cash
                                                         purchases. Home and office delivery is also
                                                         catching on. "Many people are too busy to shop,
                                                         and elderly people are unable to lift heavy goods.
                                                         If they order over the phone or come to the store
                                                         to purchase directly, we will send things to their
                                                         home,‖ explained Peng.

                                                         Single-pack and loose products are also gaining
                                                         ground with the increase in Taiwan‘s single
                                                         population and small families.
Teenagers also come on their own sometimes.
―They don‘t necessarily like to eat what their           Exhibitions are also organized to promote
mothers buy, so they come with friends after             products. Taiwan consumers have a high
school,‖ Peng explained.                                 acceptance of foods from Japan (below, top),
                                                         South Korea and the US. "We hold two to three
With the number of foreign workers brought in as         international food exhibitions a year,‖ said Peng.
domestic help on the rise, many of them come in          Then there are special displays for particular
with shopping lists written by their employers.          products, such as chocolate (below, bottom)
―They ask us to prepare the shopping for them,‖          where there is a high concentration of working
said Huang.                                              women.

There has also been a change in shopping habits.
Buyers pay attention to product details. The milk
scandal in China in 2008 and health problems due
to stress and the change in eating habits have
affected consumption. Consumers look at the
origin of the product, country of manufacture;
composition, calorie content, authentication mark.
They may even ask staff to help them learn more.
In addition to cheapness, customers also require
quality. Taiwanese shop in supermarkets because
of lower prices, so a sense of trust in the quality is
important. "Cheap prices are the most basic need
for consumers, but they prefer to buy products of
well-known brands at good prices,‖ Huang said.

Popular products are:
* Health food: Sugar-free tea, green tea and
herbal tea, oatmeal, high-protein snacks like
small dried fish and nuts.
* Organic and natural products: Married women
especially pay attention to the safety of food and
commodities. Whole grains, organic certified
vegetables are catching on.
* Cleaners made of natural ingredients.
Intimate profiles of one group whose
lives & opinions we believe matter.
Knowing me, Knowing You




Nizrah, Singapore

In Singapore, the education system is such that
children are told from a very young age whether
they are ‗normal‘, ‗special‘ or ‗gifted‘. The system
basically divides children at the tender age of nine
based on academic aptitude. Unfortunately, that
leaves some kids to believe they are inferior and as
they grow into teenagers, more often than not this
becomes a self-fulfilling prophecy.

We met Nizrah, 16, when he attended a focus group
discussion for a government client. He goes to ITE,
a tertiary institute at the bottom of Singapore‘s
educational ladder. He smokes a pack of cigarettes
a day and has been smoking since he was 10. He          Salman, Karachi
picked up his first cigarette because he wanted to
copy his dad. He thinks he‘s ―overweight‖ though        Salman wakes up at 7am to get ready for school,
he‘s clearly skinny because in his mind, being          and leaves home around 7:45. In school, he and
healthy equals being muscular and tall.                 his friends meet and discuss current events
                                                        related to their interests, such as cricket, or they
He uses Facebook to find young girls his age. They      talk about their teachers. While they wait for
meet, hook up and then go their separate ways.          their cars to pick them up on the way home, they
He‘s also slept with prostitutes but never used a       talk about studies, school issues like recent
condom till one of his schoolmates contracted an        fights. He is home by 2.30pm, after which he
STD. Once, he even landed up in bed with a              changes and watches TV, usually a movie or a
transgender person.                                     cricket match. ―I eat lunch while watching TV
                                                        and say my prayers after that. I play Playstation
He knows that society frowns on him, his                in my free time or text my friends.‖
upbringing and his environment. Every day, he
changes out of his uniform as soon as he can to         He likes playing and watching soccer. He spends
distance himself from an institute that pigeonholes     some time on Facebook. He likes eating
him.                                                    chocolate and his favorite drink is Coke.

His one wish? To be born again. A new life with         ―I don‘t like it when someone yells at me,‖ says
new options.                                            Salman. ―I don‘t ever listen to my teachers if they
                                                        yell at me. I don‘t like my tutors because I never
As we wrapped up the group, Nizrah turned to the        wanted tutors. I like math as a subject and I hate
moderator and asked, ―What did you think of me          chemistry.‖
when I first walked into the room? Did you think I
was normal?‖                                            Salman chooses his own clothes and usually buys
                                                        them from a local mall. ―I always save something
Isn‘t it quite obvious why Nizrah didn‘t want himself   from my pocket money. I would also like to have
photographed?                                           a collection of watches.‖
Knowing me, Knowing You




Antriksh Garg, Pune

His Facebook profile has 1,579 friends, 860            Antriksh likes to party (prefers house parties),
photographs, status updates every hour. For            drink and socialize. He says he has one unusual
Antriksh, as for most teenagers, more is good,         hobby: unconventional travel; or traveling by
more is better, more is cooler. How many of these      uncommon modes of transport to offbeat
1,579 friends does he really know? At best about       destinations and staying in unconventional places.
15.                                                    He says his most recent trip was to a small village
                                                       called Satara and he got there by asking a truck
Antriksh Garg is an 18-year-old guy doing his          driver for a lift. ―It‘s fascinating to meet these
bachelors degree in commerce from Mahindra             people and talk to them. What‘s surprising is how
International College in Pune, an educational hub      friendly and warm they actually are,‖ says
in India. He is a Punjabi from Delhi and has studied   Antriksh.
at the elite Shri Ram School. He has just recently
moved to Pune. What does he love most about the        But as we chatted, it gradually emerged that this
city? ―The hot women. And oh yeah, the weather         was his first such trip, and it just happened and was
too!‖                                                  completely unplanned. He was drunk and he
                                                       hitched a ride. It seemed as though for him, this
Antriksh is stylish, flamboyant and tech savvy. If     was a cool thing to do, to say, to put up on his
you glance through the ‗info‘ section on his           Facebook status: ―Back from a truck trip on the
Facebook page, you will notice how candid he is        highway.‖
about his life, choices and preferences. Interested
in: Women. Relationship status: Single. About me:      The last question to Antriksh: ―What do you want to
I‘m available on BB Pin…. Religious views: For         be when you grow up?‖His answer: ―Who knows?‖
racists and hypocrites. Political views: Very
Liberal.
Knowing me, Knowing You




Li Yu, Shanghai

Lively and talkative, it is hard not to instantly like   Social networking sites and the Internet are also
Li Yu. A keen trombonist (from the age of 9) and         key to showcasing his identity and keeping in
sportsman, Li Yu is the kind of person who will be       touch with friends. ―We use the easiest ways to
out and about more often than not. He plays for          connect…. Everybody has Renren.‖ Even if the
the school orchestra and a marching band. He             'GFW' (Great Firewall) didn't block Facebook, he
loves the team spirit, and has reaped the rewards,       says people still wouldn't use it, as they would
having already won the regional championships.           choose Renren. And instead of Skype and MSN,
                                                         QQ is king.
To relax, he practices his skills as a goalkeeper
and basketball player with his friends, watches TV       Li Yu feels kids of 90s prefer Renren.com, while
(Lie To Me is his favorite), plays Call of Duty (an      the 80s generation uses kaixin001.com. Chinese
immensely popular shooting game) and listens to          youth are always keen on highlighting the
music. He listens to some jazz and marching band         difference between themselves and those older
music, but rock is where it's at. His iShuffle           than them. They want to open up China and see
(―Apple is cool‖) has plenty of English and              more interaction with other countries. ―We can
Chinese music, and his favorite band is Mayday.          change ourselves and maybe the next
He also listens to a whole spectrum of rock: Sum         generation.‖
41, Linkin Park, Avril Lavigne, Metallica, Muse.

Li Yu would buy an iPhone if he had the money.
―People in China are crazy about the iPhone.‖
Instead he has a Motorola CLIQ. This is all part of
crafting a new identity for himself, and
appearance is one way to do this. Some of his
friends would even ―spend 1,000 RMB on a single
piece of clothing‖, says Li Yu, though he is less
extravagant and shops at H&M, Uniqlo and Zara.
Knowing me, Knowing You



Tracy Mcshane, Colombo

Tracy (far right) is 18 years old. A ‗typical
international school girl‘ is how most Colombo
youngsters would tag Tracy. She is currently
finishing her A-levels at Colombo International
School, after which she desperately wants to get
out of Colombo to pursue her studies. Her dream
is to join Monash University, Australia. ―There
aren‘t too many good colleges here,‖ she says.
―You need very good grades to get into Colombo
University. Plus, there are more and better job
opportunities outside Sri Lanka.‖

She lives in the Battaramulla suburb, which has a
large     expat    community.       Some     of   the
neighbourhood kids are already in Australia and
whenever they come down on vacation and share
their stories, Tracy‘s desire to join them increases.
Her parents are supportive of her plans – they just     Jin Ling, Taipei
want her to do well in her ‗A‘ Levels so she can get
a good scholarship.                                     Jin Ling (above right, flashing V-sign)), 17, is a
                                                        first-year student in nursing school. Her father
Tracy‘s life in Colombo is fairly routine. School,      owns a small mobile phone shop. Her parents
tuition classes and study assignments govern her        wanted her to go to college, get a degree and
weekdays. Her only ‗me time‘ is dinner with the         work at a big company. But Jin insisted that it is
family, after which she‘s on Facebook and on the        more important to have expertise than academic
phone texting her friends to make weekend plans.        qualifications. ―I heard on TV that many people
                                                        don‘t know what to do after graduating from
Weekends are quite ―action-packed‖ for Tracy:           college, so I think finding a job I am interested in
shopping at Crescat and Odel, a quick bite at           is more important than studies. Nurses can help
Coffee Bean or KFC, a movie at Majestic City. And       many people, so I hope that I am a good nurse,‖
hitting the Amuseum dance floor on Saturday             said Jin.
night is a must.
                                                        While she was growing up, Jin witnessed the
Tracy loves to dance. She ―digs‖ hip-hop and            economic downturn during which her father
Usher is her favorite. When she was out partying        worked very hard. She feels she is being practical
with friends, she was introduced to Nilantha, a         and hopes to be independent as soon as possible.
professional dancer. He commented on her                ―I work part-time three nights a week in a
natural ability to move and convinced her to            restaurant. Though the income is not much, it lets
attend their weekend sessions. She went for it,         me buy clothes I like and go to the movies with
thoroughly enjoyed herself and has decided to           friends. I don‘t have to take money from my
join them to learn hip-hop. ―I‘m doing it ‘cos I just   father,‖ she explained.
love dancing. I know a lot of people take it up as a
full-time profession, but I don‘t think I wanna do      Jin likes to go shopping. Luo Zhi-Xiang is her
that. There aren‘t many opportunities here and my       favorite singer because he is handsome and has a
parents won‘t approve of it.‖                           cheerful personality. ―I hope I am as lively and
                                                        cheerful as he is and have a lot of friends.‖
Knowing me, Knowing You




Gia Macrohon, Cebu City

―I‘m a teenager. I go gaga over anything cute,
useful, useless, cheap, expensive, pretty, classic,
fattening, slimming, completes my closet, feeds my
hunger, conceals my imperfections, and… yogurt.‖
                                                         Angelyna Lee, Kuala Lumpur
Seventeen-year-old Gia Macrohon is a freshman at
University of San Carlos, Cebu City. For her, the        Angelyna Lee is a 16-year-old high school
proper start to any day is a long shower with music      student from Kuala Lumpur. She‘s never snuck
turned up loud, and coffee to accompany                  out of the house before, but would like to for the
everything that needs to be done.                        thrill of it. She used to blog but doesn't see the
                                                         point these days, as she feels only people who
This year, she is determined to save her allowance       are bored blog. She doesn‘t much care about
to make a nice nest egg for when she starts              being popular.
working and is likely to get a salary even smaller
than her allowance. Her challenge lies in                She plans to marry around the age of 28-32 and
continuing to feed the real loves of her life –          only wants to start a family when she‘s earning a
photography, food and painting -- which do not           fixed salary. She speaks four languages fluently:
come cheap but are a form of therapy for hectic          Malay, English, Chinese and Japanese. She
days in school.                                          believes education is important in getting
                                                         somewhere in life, and standing out in this
This teenager thinks she‘s lucky because of the          competitive world.
many ways she can find solace. ―I think I‘m pretty
good at dealing with stuff. It helps that I have a lot   She‘s most proud that she placed third in a
of ways to process and vent. And I have a support        mental math competition, beating participants
system everywhere – my family, my friends, my            who were more than twice her age. She aims to
classmates – and I can get in touch with them            study an average of three hours a day, hoping to
through text, chat, Facebook, email.‖                    get the grades to score her a scholarship to study
                                                         in Australia.
Gia thinks of life situations in terms of music. Thus,
the running soundtrack of her life was born. ―As         Angelyna has taken on the responsible role as
every day happens, many songs get added to this          the eldest of three siblings, spending the
list. It‘s just a fun way to kind of reflect and think   weekends babysitting. She can really relate to
about my life.‖                                          the book My Sisters Keeper. She puts family first,
                                                         above school, friends and her own interests. She
Amid the load of schoolwork and her other duties,        is intensely private about her family problems.
Gia is thinking of ways to make this summer
―epic‖. With a little help from her friends, the close   Angelyna‘s hero is her father. She admires his
proximity to Cebu City‘s many beaches, and               success and devotion to the family - something
camera in hand, she thinks this summer is going to       she feels not many parents have.
be one for the books.
Knowing me, Knowing You
Farifta Nawsheen, Dhaka

Farifta is studying for her ‗A‘ Levels at Maple Leaf International School. She loves
fancy accessories. She carries a Sony Ericsson phone, uses JLo Live perfume
which she finds ―trendy and fresh‖. As her skin is dry, she likes using Dove
products for face, body and hair. Her everyday footwear is flip-flops or
Converse, and she loves Chanel, Jimmy Choo and Louis Vuitton handbags. She
admires Hollywood star Megan Fox, and her dream is to be rich and famous.




                                                    Natalie S., Bangkok

                                                    Natalie S (above). just turned 19. She thinks that
                                                    she‘s ‗different‘ from typical Thai girls. She studied
                                                    abroad seven years ago and is fluent in Thai and
                                                    English. She flaunts the ‗I don‘t care‘ attitude, and
                                                    believes that she is an adult who should be allowed
                                                    or do what she wants. Her girlfriends are dating but
                                                    she is yet to have a boyfriend. She spends more than
                                                    half of her waking time either in front of her laptop
                                                    or chatting on her cellphone. She likes to read book,
                                                    but hasn‘t made the switch to ebooks yet as she
                                                    doesn‘t have an iPad or a Kindle.
Playing on my iPod*




            * or at my favorite
                    KTV parlor
Taipei                                             Singapore
                                                                   Kaskade
                  Singapore singer Yan-zi Sun
                                                                   “Dynasty”
                  “It’s Time”
                                                                   http://www.youtube.com/
                  http://www.youtube.com/wat                       watch?v=VUjdiDeJ0xg
                  ch?v=pgdgaDdNgwo




                                                                 John Mayer

                                                                 “Heartbreak Warfare”
                                                                 from the album Battle
                                                                 Studies

                                                                 http://www.youtube.com/w
                                                                 atch?v=jErySliSYBc
Matzka, a Taiwanese reggae band

“I love you nohaha ”

http://www.youtube.com/watch?v=7u
r0P-e20-I                                       Kuala Lumpur


Colombo

                                                               http://www.youtube.com/
                                                               watch?v=KQ6zr6kCPj8




                                                               Bruno Mars

                                                               “Grenade (The Hooligan
Iraj Weeraratne                                                Remix)”

“Lion Nation”                                                  http://www.youtube.com/watc
                                                               h?v=arCkRl_kGj4&feature=rela
http://www.youtube.com/watch?v                                 ted
=LlLdJO9gZRQ
Playing on my iPod*

Shanghai                                   Dhaka

             F.I.R.
                                                   Justin Bieber, ft. Ludacris
             “Rang Ai Chongsheng”
                                                   “Baby”
             http://v.youku.com/v_show/i
                                                   http://www.youtube.com
             d_XMjYwMDE2Mzc2.html
                                                   /watch?v=kffacxfA7G4
             ml

                                                   Pitbull
           Xu Song
                                                   “I Know You Want Me”
           “Weibo Kong”
                                                   http://www.youtube.co
           http://v.youku.com/v_show/id            m/watch?v=E2tMV96x
           _XMjU5ODM4MjA4.html                     ULk




Karachi                                Bangkok
           Ali Zafar
                                                   Original Sound Track of
           “Jhoom”                                 Suckseed

           http://www.youtube.co                   Toom Yu Nai Jai
           m/watch?v=nVtlzJ9I244
                                                   http://www.youtube.c
                                                   om/watch?v=K_x3lE
                                                   C01wc


                                                   Singular
Manila                                             “One”
             From ‗Glee‘
                                                   http://www.yout
             “Get It Right”                        ube.com/watch?
             http://www.youtube.com/               v=rvAoD8boyYI
             watch?v=1_LBp1CFlM4
Playing on my iPod*

      India’s indie musicians

      Young, talented Sneha Khanwalkar makes music on the
      road, finds folk references across India and has worked
      with some of the best names in Bollywood. Music runs in
      her genes – her family trained in the Gwalior gharana
      (school) of Hindustani classical music; and she is one of the
      rare female composers in the film industry.

      Her song Oye Lucky! Lucky Oye! Is a chartbuster. Hear
      her and the eponymous film‘s director here:

      www.youtube.com/watch?v=7HmwGXlIlq8

                       Scribe's new album Mark of Teja is packed,
                       stacked and ready for release! After
                       dragging their frozen butts from Oslo, the
                       boys are back to Bombay's scorching
                       conditions and are all set to make your
                       neighbour's life hell again with Indian
                       Hardcore Madness! A tale of power and
                       potatoes, Mark of Teja speaks of myths and
                       mysteries beyond time and dominions.

                       Prashant Shah – Guitars, Akshay Rajpurohit
                       – Guitars, Srinivas Sunderrajan - Bass,
                       Vishwesh     Krishnamoorthy     –  Vocals,
                       Virendra Kaith – Drums. Hear them here:

                       www.youtube.com/watch?v=uAlenRFm8Ko


Ankur Tewari is the funky voice of Hindi pop-rock. After
performing in dingy bars in small town India, directing a few
plays in New Delhi and learning the ropes of film making, he
finally got the opportunity to record his first album, Jannat.

This all-acoustic album emphasizes good songwriting – and
earned him the Male Vocalist of the Year award at the JD Rock
Awards 2010.

Hear Ankur here:
www.youtube.com/watch?v=mZ6nwhObKTI
What‘s making people really angry,
                        and why?
Rage against …

                                               Monopolies




Malfunctioning wheels
A man in Shenyang, China, was
reportedly so frustrated by his 2010 Land
Rover     Range       Rover‘s    repeated
breakdowns that he towed it to the dealer
and asked for a full refund. To add an
extra dash of insult, the angry owner had
the stricken SUV towed by a pair of
donkeys!                                    Teachers & parents
Apparently the man had paid ¥2 million      Many teenagers in Bangladesh harbor quiet rage
(about $304,000) for the vehicle in 2010.   against their schoolteachers. They feel that
Since the purchase, the car had             teachers exert unnecessary pressure on them to do
reportedly broken down six times and        things that they don‘t need any guidance on. They
eventually needed a new engine. When it     believe that some parts of their studies are better
died a seventh time, the owner was          left alone as they prefer doing them in their own
apparently at his wit's end. The dealer     style. Teenagers also believe that they could
was dumbfounded, but still refused to       perform better if they were not pressurized by
give the customer a refund.                 teachers. And if they wanted their teachers‘ help,
                                            they could always ask for it.

                                            Teens in Bangladesh also nurse a little bit of anger
                                            towards their parents. While this is probably true of
                                            teenagers in any part of the world, in Bangladesh,
                                            teens compare themselves with their counterparts
                                            in other countries and aren‘t happy with their own
                                            lot. They believe they are not given as much
                                            freedom as teens in the West.
Rage against …


                                                           Unilateral American actions
                                                                           in Pakistan

                                                       The government attempted to stay neutral,
                                                       saying that the matter was in the hands of the
                                                       judiciary. Pakistan‘s American allies sent over
                                                       Senator John Kerry to pressurize the government
                                                       to unconditionally release Davis, after
                                                       suspending trilateral talks between Pakistan,
                                                       America and Afghanistan till the matter was
                                                       resolved. Much criticism was directed at the
                                                       senator, and a federal minister was removed
                                                       from her post for speaking in favor of Davis.
On January 27, Raymond Davis, an American, was
arrested by the Pakistani police in Lahore for the     The families of the victims received threats and
murder of two men. He shot them at close range         the uncle of the girl that committed suicide was
in    the    back,    through   his   windshield,      allegedly forced to consume a poisoned pill by
photographed the dead bodies and attempted to          two men who had broken into his home, but
flee. While citizens detained him, the mysterious      were then chased away by agitated and
American called someone on his cell phone and          concerned neighbors. The threats against the
before the police could arrive, an SUV raced           families continued till March 16, when the
down the wrong side of the road against the flow       bereaved families suddenly invoked Shariah
of traffic, killing an innocent bystander. Upon        Law and pardoned Davis after receiving over Rs
seeing the commotion, the SUV fled the scene.          25 million in blood money, each.

Davis, it emerged, held a diplomatic visa and was      Social networks and media outlets were
a consultant with Hyperion Security and worked         immediately aflame, but there was little they
with the US Consulate in Lahore.                       could do about it as Davis was already on a
                                                       plane to Bagram Airbase by the time the news
The nation was furious. Media and the public           broke.
screamed for blood. What followed set the nation
ablaze: the young wife of the innocent bystander       If that was the trailer, the dramatic capture
attempted suicide and then made a plea for             and killing of Osama Bin Laden, right under
justice from her hospital bed. She did not survive.    the noses of the Pakistan Army – in what was
Rumors were circulated about the men who were          ostensibly one of the most heavily guarded
shot: that they were muggers, intelligence             parts of Pakistan, has infuriated people and
officials, ordinary boys riding their motorcycle. It   the army alike. The people believe that they
was later learned that they were both ISI              have been shamed by their leaders and
members and had been tailing a CIA operative           protectors – by someone who they believed
who was talking to terrorist elements in the           was their ally. It is the loss of trust that many
troubled Pakistani tribal district.                    Pakistanis find most infuriating.
Rage against …
                                                      Insensitive politicians & media
                                                      Malaysia made global headlines again -- for all
                                                      the wrong reasons. Malay-language daily Berita
                                                      Harian sparked controversy when it published a
                                                      cartoon of the recent Japanese tsunami, which
                                                      has claimed tens of thousands of lives. Then,
                                                      First Lady Rosmah Mansor came under fire for
                                                      saying that the tragedy in Japan was a result of
                                                      carelessness in implementing environmentally-
                                                      friendly planning and development in the
                                                      country.




The Other Woman
In The Fierce Wife, a Taiwanese TV drama, a
happy marriage is rocked when the husband
cheats on his wife with her cousin. The show is
being widely discussed, with the audience
increasingly annoyed with the mistress. It
seems to have touched a nerve with the                Here are some of tweets that followed:
audience because it highlights the deepest            ―Congrats, Malaysia – we‘re officially
worries of many women and the problems with           dumbasses. Thanks, Rosmah!‖
marital infidelity. This is also seen in the ―anti-   ―Thousands of lives destroyed in horrific watery
mistress league‖ that has formed on Facebook,         graves. And FLOM (First Lady of Malaysia) puts
attracting over 4,000 members. Many people            her foot in her mouth. Sigh. Malaysia Boleh
have been sharing their feelings about how            (Malaysia Can).‖
they have suffered due to an extramarital
affair.

Here are a few lines from The Fierce Wife:

• ―The one who is not loved is the outsider in a
three-person relationship.‖
• ―As a woman, you must love yourself more
because another woman will spend your
money, live in your home, take care of your
kids, and sleep with your husband when you
burn out.‖                                            Malaysians are sick of key public figures
• ―There are three things that terrify a wife:        putting their foot in their mouth, making
being hit by a car, encountering a ghost, and         Malaysians look ignorant in the eyes of the
seeing a mistress.‖                                   world.
Rage against …                                                       Capital punishment




                                                       Three Filipinos convicted of drug trafficking in
                                                       China were executed on March 31, prompting
                                                       grief and outrage among Filipinos. The
                                                       Philippines government insisted it did all it
                                                       could to save the lives of the three. In pleas for
                                                       clemency in the months leading up to the
                                                       executions, the government said that the trio,
Delay in tackling corruption                           who are among 227 Filipinos jailed in China
                                                       for drug offenses, were from poor families and
It took a 73-year-old Gandhian, Anna Hazare, to        had been duped by international crime
shake India out of its collective slumber in the       syndicates into becoming drug couriers.
face of corruption. Hazare started a hunger strike
to persuade the government to draft an effective       The execution of Sally Ordinario-Villanueva
Lokpal Bill, a legislation that has the capacity to    was the hardest to accept as there is evidence
hold public office accountable, including that of      that she may have been set up by the
the Prime Minister, and he had the whole nation        recruiting agency that hired her. Recruiter Tita
rallying behind him and his effort.                    Cacayan — who it turns out has of string of
                                                       cases pending against her — had allegedly
Corruption has percolated to all the levels of civil   duped Sally into bringing a bag to Xiamen that
society in India and although there have been          was lined with 4,110g of heroin. She told Sally
protests in the past, they never took the shape of     to give it to her new boss, as he had left the
a mass movement. This time, not only was there         bag in Manila on his last trip there.
strong participation from social activists and
celebrities, the common Indian joined in as well.
Jantar Mantar, a monument with a royal legacy,
became the new battlefield for the citizen of India
to raise his voice against corruption. Countless
people sat with Hazare for four days on hunger
strike till finally the government agreed to their
demands. Although it‘s a small beginning, Hazare
has become part of a nation‘s consciousness and
has shone a new ray of hope in the fight against
corruption.
Rage against …

                                                 Coconuts & cricket

                                                 The very mention of the word ‗island‘ conjures
                                                 up images of a coconut-tree fringed coastline.
                                                 It‘s no different in Sri Lanka where coconuts
                                                 are ubiquitous. Drinking coconut water from a
                                                 freshly cut ‗thambili‘ (king coconut) is perhaps
                                                 one of the most refreshing experiences.
                                                 Coconut is also intrinsic to Sri Lankan cuisine.
                                                 However, coconuts are becoming a rarity in
                                                 Sri Lanka now, mainly due to infection
                                                 affecting local plantations. As a result, not only
                                                 have coconut prices skyrocketed, the
                                                 government is contemplating imports that will
                                                 further raise prices. There has been a great
                                                 deal of dissatisfaction over this issue. An anti-
                                                 government newspaper mentioned in jest that
                                                 the real reason for the sudden disappearance
Racial profiling                                 of coconuts is due to opposition supporters
                                                 offering copious quantities of them at temples
                                                 to appease the gods and bring about a change
An interesting drama has been unfolding in       in government.
Singapore since the end of March. A woman
by the name of Samantha called into a radio
show     and     criticised HDB    (Housing
Development Board) heartlanders for being
―uncultured‖ and asked them to ―stay away‖
from her neighbourhood – the upmarket
Holland Village.

The backlash was huge, occupying headlines
of blogs and news portals the island over. All
this culminated in a protest on April 9 after
disgruntled video game developer Gerald
Tock created a Facebook event entitled ‗1,000    And then, of course, there was cricket. On
peeps to Holland V in Singlets, Shorts and       March 26, Sri Lanka faced Pakistan during a
Slippers Day‘ (clothes Samantha had criticized   World Cup Cricket league match. Sri Lanka
in her phone call).                              was the favorite, yet it lost by 11 runs. Mahela
                                                 Jayawardene – the vice captain of the team, a
Gerald did not come close to bringing in the     player of immense repute -- scored a measly
1,000 people he had hoped for, but a sizable     two runs.
number did turn up in neon singlets and
rubber flip flops. A few came with placards      That led to a popular TV channel (ITN)
that read ―Samantha for Holland V MP!‖ But       accusing Mahela of accepting a bribe to throw
most came with friends and family to take a      his wicket. Public uproar followed, demanding
closer look at all the hype surround Samantha    an official apology from the channel and the
from Holland Village.                            reporter.
Waiting list
                  So, what were people
                  queuing up for?
                  Very different things, really.




"Have you bought any salt yet?" became a
common form of greeting. As the Japanese
queued at supermarkets that imposed rations        Singapore has been eagerly awaiting more
on purchases of daily goods due to shortages       concerts. The live music scene in Singapore
in post-quake Japan, the Chinese engaged in        has blossomed in the past couple of years,
ridiculous panic buying of salt, resulting in      thanks mostly to strong support from
supermarkets in some major Chinese cities to       organizers in securing renowned acts at
run out.                                           venues like the Singapore Indoor Stadium and
                                                   the Esplanade. Coldplay, Maroon 5 and
A few days after a 9-magnitude earthquake          Michael Buble are just three A-list artistes that
rocked Japan, triggered a tsunami and later a      have performed, or will perform, in Singapore
nuclear crisis, rumors circulated across China     in recent times. And demand for tickets has
via internet forums, micro blogs, mobile text      kept pace. Heavy metal band Iron Maiden, for
messages, and words of mouth that intake of        example, saw their tickets sell out in a matter
salt, which contains iodine, could prevent         of hours.
sickness from nuclear radiation exposure.
                                                   Now the question is: With people willing to
There were also rumors about the radiation         pay $200 and above for concert tickets, are
leaks from Japan nuclear power plants could        there enough tickets to go around? Current
contaminate sea salt production, and could         sales channels like online merchant SISTIC
possibly lead to salt shortage and price hike in   experience ultra high traffic within hours of
the near future.                                   releasing tickets to large events, and often sell
                                                   out way in advance. Not surprisingly, the
The panic buying not only left supermarkets        black market for concert tickets has grown
void of salt, it also drove up stock prices of     substantially over the past two years. These
companies in the salt industry. Some               tickets are sold openly over online portals and
unscrupulous businesses upped salt prices –        discussion rooms, and some estimates place
selling boxes of salt (which contains 40 to 50     the black market quota for sold-out concerts at
packets) for between 400 and 600 yuan- up          over 20 percent. That‘s something organizers
from the original 40 to 60 yuan.                   might want to take a closer look at.
Waiting list




Malaysians young and old have been in a state
of breakfast frenzy, queuing up to get free
breakfasts courtesy McDonald‘s. The madness
started ever since the fast food giant
announced that it would be giving away two
million Big Breakfast coupons for two weeks in
March as a gesture of appreciation for being     Housing prices in Taipei have risen to more
Malaysia‘s favourite restaurant and as part of   than 11 times the average income of city
the campaign to get Malaysians to love           residents. The Taiwan government‘s plan is
American-style breakfasts.                       that properties that are not the primary
                                                 residence of the owner will be subject to a 15
People have been lining up as early as 4am       percent tax if sold within one year of
and queues have been so long that senior         purchase. If the property is sold in the second
citizens have requested a separate counter.      year of ownership, a 10 percent tax will be
People have waited in line for more than an      levied. The result has been a softening of
hour just to get their meals, and have come      prices in some areas, and residents hope that
back several days in a row.                      the surcharge will cause the housing prices to
                                                 fall to more reasonable levels.
After the Big Breakfast giveaway, McDonald‘s
started their Sausage McMuffin giveaway.         Here‘s a picture of a family protesting against
                                                 the high price of housing:
Waiting list


Summer has just come to Pakistan and
with it comes ‗lawn‘ season. Lawn is a
form of cotton clothing, specifically for
women, which is sold unstitched. The
big textile manufacturers have been
rolling out collections in this category for
the past two years, and it has been the
impetus for the creation of specific
designer fabrics.

Spring 2011 saw an explosion of
designers, models and actresses come
out with their own lawn lines. Prices start
at about Rs 800 ($10) per suit, while
designer variations begin at Rs 2,000
($25), going as high as Rs 6,000 ($70). In
a country where the average household
income is $ 180, that is quite a lot to shell
out!

Nevertheless, customers flocked to these
exhibitions, designers minted money
and salesmen showed off arms with
scratches on them caused by eager
women snatching up their favorite
designs.
Waiting list




Life came to a halt for a billion Indians as the
                                                     Teenagers in Bangladesh can‘t wait for their
country was swept away by Cricket World
                                                     exams to get over so they can get on with their
Cup fever. Everyone was waiting for the
                                                     lives. After spending months daydreaming about
moment when the first ball would be bowled,
                                                     their post-exam plans, now it is time to turn them
after which people just couldn‘t get their fill.
                                                     into reality. Especially the kids sitting for their
The tension was palpable, the anxiety was
                                                     SSC board exams or ‗O‘ levels know that once
overwhelming, and the only thing that could
                                                     they are through, three months of vacation awaits
help was a World Cup victory for Team India.
                                                     them. Plans vary from traveling to discover
Fans, predictably, did not want to miss the
                                                     Bangladesh, hanging out with friends or just
action: following unprecedented frenzy for
                                                     relaxing and having fun.
stadium seats, ticket prices broke all records,
going for as much as $10,000 on the black
                                                     If in Bangladesh it was teens who were anxious
market. Some apparently went as far as to
                                                     for holidays to start, in Thailand everyone was
spend their life‘s savings or offer to swap their
                                                     excited! The Songkran holiday (April 12 to 15),
kidney for a ticket.
                                                     or Thai New Year, is the country‘s longest
                                                     holiday. People travel all over the country
Deserted streets, markets and offices were a
                                                     usually by bus, even though they are packed at
routine scene around the country as the Cup
                                                     this time, as it is the cheapest and best way to get
unfolded. Fans did all they could to cheer the
                                                     around.
boys in blue -- some offered prayers, some
flew Tricolor kites in the sky; one beautiful
woman even promised to bare it all if Team
India won! Cricket may be just another sport
(though no one would dare say that in India),
but once again it proved to be the glue that
unites India like no other.

For the other World Cup finalists, too, it was all
about cricket, and the gear that goes with it. T-
shirts, caps masks, wigs, face painting... Sri
Lanka too saw a clamor for tickets and passes
at the stadium and sports clubs around town.
While the lowest ticket price was around $3,
black-market prices were often more than 10
times that amount. But even that did not deter
the cricket-crazy Sri Lankans from thronging
the venues and cheering on their team.
Japan United

The team from Japan shares its insights into
how creative, concerned citizens have
mobilized to help victims of the earthquake
and tsunami

There have been three critical components of
the spontaneous response in aid of the victims
of the devastating earthquake and tsunami:
social networking sites (SNS), creative people
and artists, and companies. Each of these
components has played a critical role in the
ongoing effort to deliver relief to those who
need it most.

                                                     The Smile Project

                                                     The well-known Manga creator, Takehiko
                                                     Inoue, drew more than 100 illustrations of the
                                                     human smile to deliver a non-verbal message
                                                     of hope to the millions affected by the disaster.

                                                     The images were distributed through Twitter
                                                     amongst his followers – who have been rapidly
                                                     growing in number since the start of the
                                                     project -- to spread a message of happiness.
@loop99’s Operation Yashima
                                                     The project has been expanded to include
                                                     wallpapers and printed T-shirt for relief
Operation Yashima started at 10.30am on
                                                     donation, a YouTube film (over 700,000 plays,
March 12 with one tweet from @loop99. The
                                                     as of March 31) and micro-blogs by companies
name of the initiative is a reference to the
                                                     and individuals.
famous anime Neon Genesis Evangelion, in
which Evangelion wins a battle by using a rifle
that saps Japan‘s power grid. It calls on citizens
to save energy, as the power situation has
emerged as a major cause for concern in
quake-hit Japan.

With over 500 followers now, the movement
gained momentum through retweets and
reproduction of images. Pictures calling for a
lights out and continuous conservation of
energy marked the campaign. Though the
name was borrowed unofficially, in view of the
campaign‘s positive results, @loop99 received
permission from the rights holder and
‗#yashimasakusen‘     became     an    official
operation code on Twitter.
Japan United


                                                   Charity web shop

                                                   The website
                                                   http://www.cafepress.com/tomodachicalling
                                                   is selling designs, the proceeds from which
PrayforJapan.jp is a mash-up summary website,      will go to the Red Cross. One of our Ogilvy
extracting tweets on #prayforjapan, collecting     colleagues has contributed, too. He has
memorable, heart-warming tweets from Japan         created a T-shirt with the help of his friends
and messages of support and encouragement          which is now up for sale on the website.
from other countries.

The site was developed by a Japanese university
student in one of the Tochigi evacuation centers
on March 12. It quickly spread through Japan and
to other countries, with over 250,000 retweets
and one million unique visitors daily from over
125 countries within a week of its launch.

It has been translated into 11 languages and has
been featured on the news in Korea, the US,
France and other countries. Its Facebook fan
page became the sixth biggest in Japan within
five days.




                Filipino immigrants after voting
Japan United   Saving electricity has been the major
                 theme of posters created for public
                                awareness by artists.
Play For Japan, a fundraising campaign by the       Japan United
gaming industry, is raising money through online
auctions of gaming products. It raised over
$100,000 within a month of launching on March 16.




           Filipino immigrants after voting
Japan United




                                             Run for Japan

                                             Inspired by Japan's great runners, Run For
Cycle for Japan                              Japan (http://runforjapan.com/about.php) is
                                             about bringing together the global running
A bicycling group organised a charity ride   community and showing solidarity and support
named ―Rapha Rides For Tohoku‖, collecting   through dedicated runs around the world to
1,000 yen as a participation fee from each   help the people of Japan. The challenge is to
rider. The collections will be donated to    cover 24,901 miles (the circumference of
Japan Red Cross.                             Earth) in 28 days. To achieve this, runners are
                                             being asked to dedicate just one run to the
                                             people of Japan and donate at least one unit of
                                             their home currency per mile run.
Japan United
  Sport for Japan




Ryo Ishikawa, a 19-year-old golf pro, announced
that he would send his entire tournament
winnings for this season to the relief effort — plus
100,000 yen (about $1,200) for every birdie he
makes. Based on his 2010 performance, that total
could exceed $2.2 million.




                                                       On March 29, Japan‘s Blue Samurai national
                                                       team, including 12 players based in Europe,
                                                       played a charity match against the J-League
                                                       All-Star team to raise funds for earthquake
                                                       and tsunami relief. The total profit was over
                                                       22 million yen. This game was held in the
                                                       Osaka area, so as not to use power from the
                 Filipino immigrants after voting      Kanto and Tohoku area.
Japan United




Musicians for Japan

The music industry has also stepped forward.
At http://japan.downloadtodonate.org/tracks/,
you can download songs to show your support
for those affected.

A charity album, Songs of Love – with 79 songs
by 79 famous Japanese musicians from
Universal Music – is being sold for 3,000 yen.
The money will be donated to Japan Red Cross
Society.
Art for Japan                                             Japan United
Artwork collected from all over the world is being sold
on http://matome.naver.jp/odai/2130102610658263101.
Most of the profits from sales are being donated to
Doctors Without Borders, Japan Red Cross Society and
other earthquake and disaster relief efforts.




                Filipino immigrants after voting
Campaigns & brands generating buzz
Everyone’s talking about …




Coffee and sporty style, in China




Coffee and Sporty Style in China                  National pride in Bangladesh
The campaign for the new instant coffee from      When much of the country was getting teary
Starbucks:                                        eyed about the ICC World Cup opening
"Enjoy Starbucks VIA" (in cooperation with the    ceremony, the campaign for Bangladesh tourism
location-based site Jiepang)                      was also touching hearts. Adding to the festive
Minisite link here:                               air of Dhaka at this time was this campaign called
http://www.starbucks.com.cn/via/index.aspx        ‗The School of Life‘, which showed the new face
                                                  of Bangladesh to the world. A Grey campaign,
The online shopping portal Vancl's first sports   the ad was directed by Gazi Shubro for Tourism
image TVC. Watch it here:                         Board of Bangladesh, and has become one of
http://v.youku.com/v_show/id_XMjYxNTgwOT          most watched advertisements in Bangladesh. It
Ey.html                                           reflects the spirit, bravery, talent, playfulness,
                                                  celebration,     happiness,    hope,   mysticism,
                                                  freedom, adventure, togetherness, art and love
                                                  of beautiful Bangladesh to the world. Watch
                                                  here:
                                                  http://www.youtube.com/watch?v=8sQd4f76iF0
Everyone’s talking about …




                                                      Songs with speed in Singapore

                                                      Everyone in Singapore is talking about the
                                                      world's fastest band. In line with their
                                                      support for Jamaican track athletes, Puma
                                                      recently launched a range of running
                                                      footwear, Faas, in collaboration with the
                                                      World's Fastest Band (yes, that is their
                                                      name).

                                                      Featuring the talents of members Flex,
                                                      Rocker and Groove, this trio takes unique
                                                      to the next level, performing while running
                                                      at breakneck speed. And they don't just
                                                      sing -- instruments like shakers and even a
Sweet dreams in Taiwan and Malaysia                   guitar are featured in both their
                                                      advertisements for Puma. Talk about multi-
The same campaign has got people talking in           tasking!
Taiwan and Malaysia. It‘s the ‗Dream Rangers‘
commercial created by Ogilvy Taiwan for the           Watch it here:
Taiwanese TC Bank, which has garnered over two        http://www.youtube.com/watch?v=Bp1KfE
million online views so far. Based on a true story,   GUzZo
the commercial tells the story of five elderly men,
with an average of over 80, who decide to go on a
13-day motorcycle ride through Taiwan.

The TVC asks, ―What do people live for?‖ The
men have been friends since their youth. Each has
his own problems – one has lost a loved one, some
have heart disease, and all have degenerative
arthritis. But when one in their group passes away,
the remaining five decide to relive their younger
days spent riding bicycles by taking a road trip
around Taiwan.

Displaying the transformation of these older
gentlemen from hopelessness to joy, this inspiring
TVC reminded viewers to live their dream, no
matter what their age.

Watch it here:
http://www.youtube.com/watch?v=vksdBSVAM6g
Everyone’s talking about …

Talented Thailand

Not a campaign but a TV show has been the small-screen
talking point in Thailand of late. Thailand’s Got Talent arrived
recently, a first for the British franchise. The show is
sponsored by Unilever Thailand and produced by Workpoint
Entertainment and has proven to be quite a success.




                                                Cola wars in Sri Lanka

                                                It was inevitable that the soft drinks majors would
                                                be extremely active with their communication
                                                during the Cricket World Cup 2011. Though Pepsi
                                                was the official beverage sponsor, local cola
                                                player Kik also cooked up a new campaign. Coca
                                                Cola launched the ‗BRRRR‘ campaign, which had
                                                already seen success in Asia Pacific and African
                                                markets. A multi-media campaign across TV,
                                                radio, retail, social media and activation was
                                                rolled out. For the first time, all four Coca Cola
                                                brand ambassadors for Sri Lanka – the musical
                                                duo of Bathiya and Santhush and the cricketing
                                                heroes Sanga and Mahela featured in the same
                                                campaign.

                                                Watch here:
                                                http://www.youtube.com/watch?v=vksdBSVAM6g
Everyone’s talking about …




The Spice Mobile Projector Phone
(and it’s quirky TVC)

Can that product innovation story from
Nokia – where they repeated ad infinitum
– how they put a torch into a phone for the
rural consumer in India. Here‘s a new
one.

Watching movies has always been about
the giant 70 mm screen in a theatre, with a
large bucket of popcorn. However, Spice
Mobile brought the giant screen closer
through its new feature, the projector,
with the launch of its new handset.
Interestingly, the handset manufacturer
has named the new device Popkorn,
going with the positioning of the handset
as a fun gadget to watch movies.

Ogilvy‘s Delhi office‘s TVC launching the
product ups the fun quotient. Ajay
Gahlaut, executive creative director,
Ogilvy Delhi, told agencyfaqs.com, "We
figured that people would be so intrigued
by the projector in the phone that they
would want to play with it and project
pictures on various interesting surfaces.
After that, the film practically wrote
itself.―

Enjoy:
http://www.youtube.com/watch?v=jxmtR
w8HdOw
The Last Book I Read


 Ogilvy’s creative team tells us …
The Last Book I Read




In The White Tiger, Aravind Adiga introduces us
to Balram Halwai -- son of a rickshaw puller,
former    tea     boy    and   self-proclaimed
entrepreneur - who rose to become a successful
businessman from the depths of poverty and
what he calls ‗the Darkness‘.

His journey to success is detailed in a series of
letters to the Chinese premier, Wen Jiabao, who
is visiting Bangalore to improve relations          In Adventure Life, author Takahashi Ayumu tells
between India and China and to meet                 his own life story in a way that has changed my
successful Indian entrepreneurs.                    life. Though most people live life following the
                                                    rules of society, Takahashi has not. When he
He writes: ―And our nation, though it has no        felt a connection with the cowboy in the
electricity,    sewage      system,   public        Marlboro ad, he daringly left for America to be
transportation, sense of hygiene, discipline,       a cowboy. And when the bartender character
courtesy     or   punctuality,   does   have        from a movie excited him, he opened a bar
entrepreneurs. Thousands and thousands of           right away. And if he wanted to tell his life
them.‖                                              story, he set up his own publishing company!
                                                    Instead of worrying or thinking endlessly, he
Adiga creates a central character that is           does anything it takes to make his dream real.
sympathetic yet unsettling. Balram‘s love for       It‘s the ‗Just Do It‘ spirit realized in life.
Urdu poetry, chandeliers and his silver
Macintosh laptop along with his wit illustrate      Thanks to Takahashi‘s true story, I came to
this tale of greed, corruption, betrayal and        believe that life can be joyful even if you are
murder with a developing India as a backdrop.       not living as others do. For people who want to
                                                    live life joyfully, I recommend this book.
The White Tiger flows with a sense of engaging
frankness that makes for an excellent read.         SungEun Song, Copywriter, Diamond Ogilvy,
Perhaps this is why Adiga won the Man Booker        Korea
Prize in 2008 for this debut effort.

Sadia Hussain, Creative Manager, Ogilvy &
Mather Pakistan
The Last Book I Read


                                                  David Nicholls‘s One Day is about Emma Morley,
                                                  an insecure left-leaning class-conscious girl who
                                                  uses a very British sort of sarcasm as her defense
                                                  mechanism. She has a degree in English and
                                                  history and has big, serious dreams. Then there
                                                  is Dexter Mayhew, a good-looking guy from a
                                                  rich family, very confident if a little complacent
                                                  and whose goal in life is to be famous. These two
                                                  people meet on the night of their graduation and
                                                  are drawn to each other but must go their
                                                  separate ways as Dexter is going away on a gap
                                                  year to travel the world.

                                                  The book charts their relationship every July 15,
                                                  which is an anniversary of sorts, through the
                                                  different directions their lives take through their
                                                  20s, 30s, till the present almost two decades
                                                  later, and all those missed opportunities –
                                                  including an 11-page letter Dexter wrote that
                                                  never made its way to Emma.

                                                  Emily Ding , Ogilvy & Mather Malaysia




What I Talk About When I Talk About
Running.

Instead of going about the usual route in
writing his memoir/autobiography, Haruki
Murakami intersperses running with his
work as a writer, both playing equal roles in
his life. For him, running and writing feed off
of each other.

Gretchen Que , Copywriter, Ogilvy &
Mather Philippines
The Last Book I Read




                                               This book by Terry Pratchett is about nomes (not
                                               ‗g-nomes‘), a race of tiny people, four inches high,
                                               from another world who are living hidden among
                                               humans. Size does matter and throughout the book
                                               the nomes struggle to survive, staying out of sight
                                               whilst avoiding being stepped on, run over or
                                               becoming a dog‘s breakfast.

                                               The protagonist is a young nome called Masklin
                                               who‘s pushed to shoulder the burden of getting the
                                               nomes back home. Left with a bunch of aging
Not only is Open a phenomenal                  nomes, the going is slow and all he‘s got is this
autobiography           illustrating    the    thing called ―the thing‖ which is a black box which,
development of Andre Agassi into one of        when placed near electricity, is able to
the most popular and controversial tennis      communicate with the nomes for the first time in
players of our time, it also sheds light on    15,000 years.
his extraordinary life experiences. This
book portrays the most terrible failures,      It reveals that the nomes are from another world
the most sensational victories, his            entirely and that the department store they call
relationships, and the mistakes he has         home is about to be demolished. So, it‘s up to
made in his life. The readers can discover     Masklin, assisted by Grimma, a granny with a
the brightest and darkest moments in           young lad‘s heart, to get them out of there. In order
Agassi's life in this book.                    to do that, however, he has to think big -- really big
                                               -- along the lines of, say, a Mack truck.
Agassi said that to face failure is the most
difficult thing, but only if you do so can     Ransley Burrows, Creative Director, Phoenix
you really solve the problem.                  Ogilvy, Sri Lanka

Jennifer Hu, Executive Creative Director,
Ogilvy Taiwan.
The Last Book I Read




                                                1988 – I want to talk with the World

                                                Han Han is the world‘s most popular
                                                blogger, besides being a race car driver
                                                and founder of mainland China‘s first
                                                private magazine, Party (the magazine was
                                                shut down after just one issue).

                                                This is his long awaited novel, based on his
                                                encounters on the road.

                                                Wang Xia, Senior Art Director, Ogilvy
                                                Advertising, Shanghai
The Phantom Tollbooth

This is a children‘s adventure novel by
Norton Juster that centers on a young boy
named Milo who‘s always bored and sees
the world as a most uninteresting place.
When he receives a mysterious tollbooth
one random afternoon, he assembles it and
drives right through it. Finding himself in a
completely different world, he has one
adventure after another in the course of
which he ends up seeing things in a new
perspective.

This is amongst the wisest and wittiest
books I‘ve read in my 21 years. It‘s packed
with literary metaphors that a kid probably
wouldn‘t pick up on the first read. What‘s
great about it is Juster‘s play on words and
the way he turns ordinary events into such
magical occurrences. The book takes on a
plethora of important themes — learning
from your mistakes, the importance of
being receptive to learning, having the
right perspective, appreciating the little
things, and believing in yourself.

Sarie Cruz, Advertising trainee, Ogilvy &
Mather Philippines
For more information, to request a presentation on
cultural insights, or to contribute your perspectives
                       in your market, please write to:
                             kunal.sinha@ogilvy.com
WASSUP! - The Cultural Trends magazine

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WASSUP! - The Cultural Trends magazine

  • 1. Issue 3 May 2011
  • 2. The cultural trends magazine from Ogilvy & Mather Asia Pacific Edited & designed by Kunal Sinha Editorial assistant: Madhumita Bhattacharyya Correspondents: Naima Hamid (Dhaka) Sabih Ahmed (Dhaka) Donna Alcoseba (Makati City) Tania Chan (Singapore) Justin Chow(Singapore) Naoko Ito (Tokyo) Azusa Fukai (Tokyo) Nayumi Nagase (Tokyo) Serena Park (Seoul) Natalie Gruis (Ho Chi Minh City) Siddharth Roy (Colombo) Mei Wu (Taipei) Caryl Heah (Kuala Lumpur) Beatrice Yong (Kuala Lumpur) Josephine Phang (Kuala Lumpur) Maulshree Kalothia (Mumbai) Natasha Soonthornwiratne (Bangkok) © Ogilvy & Mather Asia Pacific, 2011
  • 3. Asia has been through tremendous tumult in the last two months. There was a tsunami and nuclear disaster in Japan; and the team from Tokyo has chronicled the touching response to a tragedy. The last bastion of communism in the world‘s largest democracy just fell. One third of all Indian states are now governed by a woman Chief Minister. Pakistan erupted as the Americans racheted up their war on terror. The cricket World Cup turned into an Asian Cup; unleashing the longest, wildest party the subcontinent may have seen. Amidst all this cultural and political maelstrom, fresh content kept gushing – underlying our belief that sometimes, the best ideas emerge during times of great adversity.
  • 4. 14 countries. 20 correspondents deeply immersed in popular and leading edge culture. JAPAN TAIWAN Bring you Cultural Insights that will make a difference to your business.
  • 5. CONTENTS Look who‘s talking: Shop assistants in Asia Knowing me, Knowing you: Asian teenagers Playing on my iPod Rage Against Waiting List Special section: Japan United Everyone‘s talking About The Last Book I Read
  • 6. The voice of the cultural commentator In this issue, we feature shop assistants across Asia‘s bustling markets.
  • 7. Look who’s talking … I left Croma feeling satisfied and headed to the Food Bazaar on the opposite side of the mall. The store was deserted, with just two to three customers, and the staff was preoccupied with stock checking. My wandering attracted the attention of a sales manager – which was a bit of a surprise -- and asked me what I was looking for. I said that I was just looking, and asked why it was so quiet. ―It‘s a weekday, people come only post 6pm,‖ the sales manager rather curtly replied. I then approached a salesman who spoke to me while stocking. ―On weekday evenings we get a lot of The job of a salesman can be very tricky, dealing with singles and young couples. On weekends people from different backgrounds, temperaments, there is a rush after 4pm: families with kids attitudes and knowledge levels all through the day… A and couples come to do their weekly salesman needs to be thoughtful, diplomatic, sensitive, shopping.‖ tactful and of course needs to possess a lot of product knowledge. It‘s a tough job.,,perhaps that‘s why there are There is a difference in the nature of only far and few good salespeople. Croma and Food Bazaar, of course, and in all probability there is a difference in the Croma is a chain of electronics supermarket in India. training they receive on customer Visiting at about 2pm on a Tuesday, I was greeted with a interaction . Whatever be the reason, I am wide smile (surprise #1) from Javed, a young, timid more likely to drop into Croma to browse looking man in his mid 20s. ‖I‘m looking for a 32-inch full in the future than Food Bazaar! HD LED or LCD TV,‖ I told Javed. ―Sir, LCD and LED are two completely different technologies. May I know exactly what your usage be?‖ he asked (surprise # 2). I realized that he knew what he was talking about and could help me. I spent the next 15 minutes explaining my usage patterns to Javed, who then took me around the section explaining the quality differences and the pros of an LED over an LCD. After spending a good 30 minutes pondering, watching, fiddling and tinkering, we short-listed 2 LED TVs that were suitable for me with almost comparable features, an LG and a Videocon. At this stage I told him I would need some time to think and asked him a few general questions. His body language didn‘t suddenly become cold or disinterested; he was still warm and willing to help (surprise # 3). During his time at Croma, Javed has observed that the fastest moving products are Blackberrys, ―the latest craze‖, the Curve in particular. Bigger electronic items are what sell at Croma most: fridge, AC, TV. Smaller items like kitchenware, laptops and high-end cameras are not very fast-moving. There is a rush of people through the week, enquiring, taking down prices, but sales happen more on weekends and holidays. Customers come with their families to make the final purchase.
  • 8. Look who’s talking … ―Sometimes I see that the man and the woman go different ways – the woman is in the foods section, while the man may pick up items like washing powder, batteries, light bulbs, and they meet again at the checkout. It must be a way of optimizing time. I‘ve found, though, that when a woman shopper sees something new, she usually asks her partner to take a look as well.‖ Xu Ming is 24 years old, but looks older than her years. She‘s lived in Shanghai, away from her home Once Xu Ming is done rearranging the cookies, she in Jiangsu province, for five years. ―It could be this steps off the ladder. ―Our discount displays are way or that,‖ she says. ―I could find a better job at very popular,‖ she tells us. ―Every month, we have an office next month, or I may still be working here an area that is marked off for promotions. Like now, arranging packs of cookies. I hope I fall into the it‘s clothes because we have to sell off our winter arms of a laowai (foreigner) from the top of this overstock. Before school opens after the summer stepladder,‖ she adds, only half jokingly. holidays, we have a huge display of all the school necessities.‖ From her vantage point, Xu Ming has a very good sense of who comes to Carrefour at Gubei and what Do people notice the product displays that they load their shopping carts with. companies put up? ―It depends. If it is something they need, then sure. But it is up to the people who ―When the shop gates open at 8.00am, we have all are in charge of the display. Some just stand there the 60-year-olds streaming in. Many of them come like zombies, while others walk up to shoppers and straight from the park after their exercise. They suggest they try out the product.‖ shop not only for themselves but also for their kids‘ families. They‘re after fresh vegetables and fruits, which are cheaper here than at the wet market; they also get a free bus ride home. Whenever we have discounts on cooking oil or rice, they don‘t mind standing in queue for half an hour,‖ she explains. ―In the evening, we find many couples dropping in on the way back from office. Most of these folks are quite well off. I guess their parents don‘t live with them, which is why they must do the shopping themselves. They buy a mix of local and foreign brands; they may buy Bright yogurt and Huiyuan juice, but always foreign milk and milk powder. I think they‘re still worried about the milk scandal.
  • 9. Look who’s talking … Cargills Food City has been rated the most valued There are also male shoppers, who come in the retail brand in the island. Today, one transaction is evening to pick up goods that they have been recorded every second at a Cargill‘s outlet in Sri instructed to bring on their way home (bread, Lanka. It is the fastest growing retail network in the vegetables, dairy products, soft drinks, medicine). country with over 150 outlets across 20 districts. Some come to pay their phone, credit card or bank dues. They might also pick up alcohol and snacks. Being the only retail network with its own out- grower network, Cargills Food City buys from Family shopping is seen on weekends: husband suppliers at higher prices while aiming to deliver and wife with children and sometimes even high-quality goods to the consumer at the lowest grandparents. They spend an hour or so shopping. possible price. Some parents leave the kids at home as it gets quite difficult to shop while controlling them. This is a Kaveendra Thilakratne, senior operations manager, relief for the staff as they too need to be always on comes from Beligala, Kegalle district. He joined the look out when kids are around. Cargills as an executive trainee in 2001. ―Cargills has taught me many things. One learning I really Weekdays witnesses the heaviest traffic to the hold close to my heart is that one can make a store, while it also fills up on Tuesdays, Thursdays mistake once but must never repeat it,‖ he says. and Fridays between 6pm and 9.30pm when working people visit the supermarket on their way Women are the most the prolific shoppers, says home. Sundays are most crowded over the Kaveendra. They can be segregated to two weekend, especially from 9am to noon and 5pm to categories: 9pm. 1. Monthly shoppers – shop as per pre-decided list; come mostly alone in the late morning, spending The new products to have caught shopper interest around 45 minutes to an hour. Average spend is are Bairaha pre-cooked chicken products, which between LKR 8,000and 15,000. had advertised on TV during the ICC CWC 2011 2. Regular shoppers – shopping for daily needs, matches. Surf Excel and Sunlight detergent mostly working mothers who visit the store in the powders have also been in demand following evening to buy specific goods such as vegetables, promotional offers run by Unilever (bundle offer, sugar, dairy products, meat foods, with a basket buy-1-get-1). Promotions can also lead customers value of between LKR 1,000 and 5,000. to try new products, such as Dettol Hand Sanitizer launched in the supermarket through in-store promotion/trial.
  • 10. Look who’s talking … Mr Foo is the store manager of Village Grocer supermarket in Kuala Lumpur. He has managed and run the daily operation there since it started in 2004. Situated in Bangsar, a wealthy residential suburb on the outskirts of the city, Village Grocer mainly draws a middle-aged crowd of affluent Malaysians and expatriates. Both men and women are spotted shopping on a weekly basis, with their kids and maids in tow. They typically spend 30 minutes to one hour in the store. Traffic on Fridays to Sundays is bumper-to-bumper through the day. Mondays are also a popular shopping day, as this is The shopping behavior of Village Grocer patrons the only day wet markets are closed. An average is very different compared to the average transaction in Village Grocer is RM 200 (US$ 66) -- Malaysian. As most Malaysians have low to approximately double the amount spent per middle income, price plays a huge part in their transaction in an average Malaysian supermarket. purchase decisions. Therefore, most supermarkets and hypermarkets compete on Shoppers at Village Grocer are not swayed by ‗value‘, meaning price-offs and promotions. The discounts and promotions. In fact, these are likely size of the shopping basket is also proportionate to have the opposite effect, as discounted products to money in the bank: bigger baskets are seen are believed to be defective and low quality goods once salaries are paid and smaller basket are that the store wants to get rid of. Customers prefer seen around the end of the month. high quality products that have health benefits -- such as low sugar and salt foods. An organic There are also differences in shopping behavior section opened four months ago to better serve when it comes to the Malays and the Chinese. these health-conscious customers. Village Grocer Malays buy what they can afford when they can is also the only supermarket in Selangor that does afford it, so stores that offer payment by not carry plastic bags. installments or credit are popular amongst this group. The typical Chinese shopper looks for Best-selling categories are imported products such opportunity. If an item is on sale, they will stock as drinks and cereals. Many shoppers buy foreign up regardless of the amount they need. They also branded water by the carton as the water quality in tend to purchase in bigger volumes to bring down Malaysia is not high. price per unit.
  • 11. Look who’s talking … Anne is a sales supervisor in the Metro Manila supermarket. The heavy shopper traffic is on the weekends, most customers coming in after lunch. On a shopping trip, customers may also stop for a meal or drop by the kids‘ play area and drugstores. Children and husbands usually come along, though they mainly linger in particular aisles. Children like the juice, snacks, confectionery, baby care and hair products sections. Husbands check out deodorants, fragrances and hair styling products. Products you are most likely to see in shopping baskets are: Toothpaste, shampoo/hair conditioner, body and laundry soaps, milk and coffee. Feminine hygiene products are common purchases, as are toilet cleaners, insecticides and other household care products. In Singapore‘s markets, the peak shopping days are Wednesdays, Thursdays and Saturdays. At around 10am, the housewives arrive, followed by the working crowd at about 2pm. From 7pm, the after-work crowd comes in. Singapore has also seen a rise in the number of 24-hour supermarkets like Cold Storage over the past year to cater to the burgeoning number of working adults who have no choice but to pick up their groceries after they are done with work. It is mostly the women of the house who do the shopping in supermarkets. Even when maids come, more often than not, their ma‘am is there too. In some shops, you might even see some unusual products: square watermelons, black garlic that costs $60.
  • 12. Look who’s talking … Meet three supermarket managers in Taiwan: Huang Qi-xin, with 19 years of experience in the business, and Yang De-feng, with 10 years of experience, both employees of PX Mart, which has 500 stores in Taiwan. And Peng Yong-tian, a veteran of 20 years, who works at Matsusei supermarket, which owns 100 stores in Taiwan. The main customers at the supermarkets are married women, aged 30 to 50. From 10am to noon, customers in the 55-plus bracket come to buy fresh food and commodities. Between noon We spoke to a sales person at a very well known and 2pm, office workers purchase drinks and supermarket of Bangladesh (who did not wish to snacks. From 4pm to 7pm, high school students be named) to learn more about the sales, peak come in for after-school snacks and single shopping times and nature of the clientele. office workers come in for instant noodles, Fridays, Saturdays and Mondays are the peak snacks, and drinks, or to buy provisions for days for shoppers. Within the day, most footfalls dinner. From 9pm to 10pm, the night shift occur between 11am and 12.30pm. That is when workers arrive, along with students from stay-at-home moms and housewives are the main tutorial centers. customers. After office hours, people come with their families. Most people choose to come by Working women mostly visit on Mondays to themselves and would not send their domestic buy drinks and snacks for office. Families come helpers, as they might to the country‘s traditional in over the weekends. Couples, older and markets. younger, mainly buy household commodities and fresh food for the next two to three days. A new booth from BRAC Agro selling cacti, With higher consumption, they stay longer in orchids and bonsai has been attracting many the store. customers at the store. It is the first dedicated space for plants to have opened in a supermarket. Those aged 55 and above are the new customer Other products that are attracting interest are base. ―They come to buy something in the newly-launched baby diapers and toiletries. morning after exercise or in the evening, they Shoppers with children who spend a long time in purchase a small amount of food,‖ said Peng. the store might also visit the food corner to buy More people in this category are now living their kids a treat. alone, and also have their own preferences of product and brand. To target this segment, Bangladesh got its first supermarket in 2001 with many companies have set up counters in the Rahimafrooz Superstores Ltd launching its chain supermarket, even those buying back old gold. Agora. Now there are four more large players in the market. The superstores are open from 9am to Another new segment is married men from 30 8pm every day. The customer rush is seen mostly to 45 years. ―They often come to the in the mornings and evenings. Most of the supermarket after work and buy commodities employees in these stores are young and well- or fresh foods, and sometimes have a shopping educated, some with masters and business list with them written by their wives,‖ said management degrees. Yang.
  • 13. Look who’s talking … To reach the consumer, new modes for selling merchandise have emerged. Some supermarkets in Taiwan provide free membership with the aim to retain and gain new customers. Members get 10 percent discounts on weekly days for members (top left). Cards accumulate points to offset cash purchases. Home and office delivery is also catching on. "Many people are too busy to shop, and elderly people are unable to lift heavy goods. If they order over the phone or come to the store to purchase directly, we will send things to their home,‖ explained Peng. Single-pack and loose products are also gaining ground with the increase in Taiwan‘s single population and small families. Teenagers also come on their own sometimes. ―They don‘t necessarily like to eat what their Exhibitions are also organized to promote mothers buy, so they come with friends after products. Taiwan consumers have a high school,‖ Peng explained. acceptance of foods from Japan (below, top), South Korea and the US. "We hold two to three With the number of foreign workers brought in as international food exhibitions a year,‖ said Peng. domestic help on the rise, many of them come in Then there are special displays for particular with shopping lists written by their employers. products, such as chocolate (below, bottom) ―They ask us to prepare the shopping for them,‖ where there is a high concentration of working said Huang. women. There has also been a change in shopping habits. Buyers pay attention to product details. The milk scandal in China in 2008 and health problems due to stress and the change in eating habits have affected consumption. Consumers look at the origin of the product, country of manufacture; composition, calorie content, authentication mark. They may even ask staff to help them learn more. In addition to cheapness, customers also require quality. Taiwanese shop in supermarkets because of lower prices, so a sense of trust in the quality is important. "Cheap prices are the most basic need for consumers, but they prefer to buy products of well-known brands at good prices,‖ Huang said. Popular products are: * Health food: Sugar-free tea, green tea and herbal tea, oatmeal, high-protein snacks like small dried fish and nuts. * Organic and natural products: Married women especially pay attention to the safety of food and commodities. Whole grains, organic certified vegetables are catching on. * Cleaners made of natural ingredients.
  • 14. Intimate profiles of one group whose lives & opinions we believe matter.
  • 15.
  • 16.
  • 17. Knowing me, Knowing You Nizrah, Singapore In Singapore, the education system is such that children are told from a very young age whether they are ‗normal‘, ‗special‘ or ‗gifted‘. The system basically divides children at the tender age of nine based on academic aptitude. Unfortunately, that leaves some kids to believe they are inferior and as they grow into teenagers, more often than not this becomes a self-fulfilling prophecy. We met Nizrah, 16, when he attended a focus group discussion for a government client. He goes to ITE, a tertiary institute at the bottom of Singapore‘s educational ladder. He smokes a pack of cigarettes a day and has been smoking since he was 10. He Salman, Karachi picked up his first cigarette because he wanted to copy his dad. He thinks he‘s ―overweight‖ though Salman wakes up at 7am to get ready for school, he‘s clearly skinny because in his mind, being and leaves home around 7:45. In school, he and healthy equals being muscular and tall. his friends meet and discuss current events related to their interests, such as cricket, or they He uses Facebook to find young girls his age. They talk about their teachers. While they wait for meet, hook up and then go their separate ways. their cars to pick them up on the way home, they He‘s also slept with prostitutes but never used a talk about studies, school issues like recent condom till one of his schoolmates contracted an fights. He is home by 2.30pm, after which he STD. Once, he even landed up in bed with a changes and watches TV, usually a movie or a transgender person. cricket match. ―I eat lunch while watching TV and say my prayers after that. I play Playstation He knows that society frowns on him, his in my free time or text my friends.‖ upbringing and his environment. Every day, he changes out of his uniform as soon as he can to He likes playing and watching soccer. He spends distance himself from an institute that pigeonholes some time on Facebook. He likes eating him. chocolate and his favorite drink is Coke. His one wish? To be born again. A new life with ―I don‘t like it when someone yells at me,‖ says new options. Salman. ―I don‘t ever listen to my teachers if they yell at me. I don‘t like my tutors because I never As we wrapped up the group, Nizrah turned to the wanted tutors. I like math as a subject and I hate moderator and asked, ―What did you think of me chemistry.‖ when I first walked into the room? Did you think I was normal?‖ Salman chooses his own clothes and usually buys them from a local mall. ―I always save something Isn‘t it quite obvious why Nizrah didn‘t want himself from my pocket money. I would also like to have photographed? a collection of watches.‖
  • 18. Knowing me, Knowing You Antriksh Garg, Pune His Facebook profile has 1,579 friends, 860 Antriksh likes to party (prefers house parties), photographs, status updates every hour. For drink and socialize. He says he has one unusual Antriksh, as for most teenagers, more is good, hobby: unconventional travel; or traveling by more is better, more is cooler. How many of these uncommon modes of transport to offbeat 1,579 friends does he really know? At best about destinations and staying in unconventional places. 15. He says his most recent trip was to a small village called Satara and he got there by asking a truck Antriksh Garg is an 18-year-old guy doing his driver for a lift. ―It‘s fascinating to meet these bachelors degree in commerce from Mahindra people and talk to them. What‘s surprising is how International College in Pune, an educational hub friendly and warm they actually are,‖ says in India. He is a Punjabi from Delhi and has studied Antriksh. at the elite Shri Ram School. He has just recently moved to Pune. What does he love most about the But as we chatted, it gradually emerged that this city? ―The hot women. And oh yeah, the weather was his first such trip, and it just happened and was too!‖ completely unplanned. He was drunk and he hitched a ride. It seemed as though for him, this Antriksh is stylish, flamboyant and tech savvy. If was a cool thing to do, to say, to put up on his you glance through the ‗info‘ section on his Facebook status: ―Back from a truck trip on the Facebook page, you will notice how candid he is highway.‖ about his life, choices and preferences. Interested in: Women. Relationship status: Single. About me: The last question to Antriksh: ―What do you want to I‘m available on BB Pin…. Religious views: For be when you grow up?‖His answer: ―Who knows?‖ racists and hypocrites. Political views: Very Liberal.
  • 19. Knowing me, Knowing You Li Yu, Shanghai Lively and talkative, it is hard not to instantly like Social networking sites and the Internet are also Li Yu. A keen trombonist (from the age of 9) and key to showcasing his identity and keeping in sportsman, Li Yu is the kind of person who will be touch with friends. ―We use the easiest ways to out and about more often than not. He plays for connect…. Everybody has Renren.‖ Even if the the school orchestra and a marching band. He 'GFW' (Great Firewall) didn't block Facebook, he loves the team spirit, and has reaped the rewards, says people still wouldn't use it, as they would having already won the regional championships. choose Renren. And instead of Skype and MSN, QQ is king. To relax, he practices his skills as a goalkeeper and basketball player with his friends, watches TV Li Yu feels kids of 90s prefer Renren.com, while (Lie To Me is his favorite), plays Call of Duty (an the 80s generation uses kaixin001.com. Chinese immensely popular shooting game) and listens to youth are always keen on highlighting the music. He listens to some jazz and marching band difference between themselves and those older music, but rock is where it's at. His iShuffle than them. They want to open up China and see (―Apple is cool‖) has plenty of English and more interaction with other countries. ―We can Chinese music, and his favorite band is Mayday. change ourselves and maybe the next He also listens to a whole spectrum of rock: Sum generation.‖ 41, Linkin Park, Avril Lavigne, Metallica, Muse. Li Yu would buy an iPhone if he had the money. ―People in China are crazy about the iPhone.‖ Instead he has a Motorola CLIQ. This is all part of crafting a new identity for himself, and appearance is one way to do this. Some of his friends would even ―spend 1,000 RMB on a single piece of clothing‖, says Li Yu, though he is less extravagant and shops at H&M, Uniqlo and Zara.
  • 20. Knowing me, Knowing You Tracy Mcshane, Colombo Tracy (far right) is 18 years old. A ‗typical international school girl‘ is how most Colombo youngsters would tag Tracy. She is currently finishing her A-levels at Colombo International School, after which she desperately wants to get out of Colombo to pursue her studies. Her dream is to join Monash University, Australia. ―There aren‘t too many good colleges here,‖ she says. ―You need very good grades to get into Colombo University. Plus, there are more and better job opportunities outside Sri Lanka.‖ She lives in the Battaramulla suburb, which has a large expat community. Some of the neighbourhood kids are already in Australia and whenever they come down on vacation and share their stories, Tracy‘s desire to join them increases. Her parents are supportive of her plans – they just Jin Ling, Taipei want her to do well in her ‗A‘ Levels so she can get a good scholarship. Jin Ling (above right, flashing V-sign)), 17, is a first-year student in nursing school. Her father Tracy‘s life in Colombo is fairly routine. School, owns a small mobile phone shop. Her parents tuition classes and study assignments govern her wanted her to go to college, get a degree and weekdays. Her only ‗me time‘ is dinner with the work at a big company. But Jin insisted that it is family, after which she‘s on Facebook and on the more important to have expertise than academic phone texting her friends to make weekend plans. qualifications. ―I heard on TV that many people don‘t know what to do after graduating from Weekends are quite ―action-packed‖ for Tracy: college, so I think finding a job I am interested in shopping at Crescat and Odel, a quick bite at is more important than studies. Nurses can help Coffee Bean or KFC, a movie at Majestic City. And many people, so I hope that I am a good nurse,‖ hitting the Amuseum dance floor on Saturday said Jin. night is a must. While she was growing up, Jin witnessed the Tracy loves to dance. She ―digs‖ hip-hop and economic downturn during which her father Usher is her favorite. When she was out partying worked very hard. She feels she is being practical with friends, she was introduced to Nilantha, a and hopes to be independent as soon as possible. professional dancer. He commented on her ―I work part-time three nights a week in a natural ability to move and convinced her to restaurant. Though the income is not much, it lets attend their weekend sessions. She went for it, me buy clothes I like and go to the movies with thoroughly enjoyed herself and has decided to friends. I don‘t have to take money from my join them to learn hip-hop. ―I‘m doing it ‘cos I just father,‖ she explained. love dancing. I know a lot of people take it up as a full-time profession, but I don‘t think I wanna do Jin likes to go shopping. Luo Zhi-Xiang is her that. There aren‘t many opportunities here and my favorite singer because he is handsome and has a parents won‘t approve of it.‖ cheerful personality. ―I hope I am as lively and cheerful as he is and have a lot of friends.‖
  • 21. Knowing me, Knowing You Gia Macrohon, Cebu City ―I‘m a teenager. I go gaga over anything cute, useful, useless, cheap, expensive, pretty, classic, fattening, slimming, completes my closet, feeds my hunger, conceals my imperfections, and… yogurt.‖ Angelyna Lee, Kuala Lumpur Seventeen-year-old Gia Macrohon is a freshman at University of San Carlos, Cebu City. For her, the Angelyna Lee is a 16-year-old high school proper start to any day is a long shower with music student from Kuala Lumpur. She‘s never snuck turned up loud, and coffee to accompany out of the house before, but would like to for the everything that needs to be done. thrill of it. She used to blog but doesn't see the point these days, as she feels only people who This year, she is determined to save her allowance are bored blog. She doesn‘t much care about to make a nice nest egg for when she starts being popular. working and is likely to get a salary even smaller than her allowance. Her challenge lies in She plans to marry around the age of 28-32 and continuing to feed the real loves of her life – only wants to start a family when she‘s earning a photography, food and painting -- which do not fixed salary. She speaks four languages fluently: come cheap but are a form of therapy for hectic Malay, English, Chinese and Japanese. She days in school. believes education is important in getting somewhere in life, and standing out in this This teenager thinks she‘s lucky because of the competitive world. many ways she can find solace. ―I think I‘m pretty good at dealing with stuff. It helps that I have a lot She‘s most proud that she placed third in a of ways to process and vent. And I have a support mental math competition, beating participants system everywhere – my family, my friends, my who were more than twice her age. She aims to classmates – and I can get in touch with them study an average of three hours a day, hoping to through text, chat, Facebook, email.‖ get the grades to score her a scholarship to study in Australia. Gia thinks of life situations in terms of music. Thus, the running soundtrack of her life was born. ―As Angelyna has taken on the responsible role as every day happens, many songs get added to this the eldest of three siblings, spending the list. It‘s just a fun way to kind of reflect and think weekends babysitting. She can really relate to about my life.‖ the book My Sisters Keeper. She puts family first, above school, friends and her own interests. She Amid the load of schoolwork and her other duties, is intensely private about her family problems. Gia is thinking of ways to make this summer ―epic‖. With a little help from her friends, the close Angelyna‘s hero is her father. She admires his proximity to Cebu City‘s many beaches, and success and devotion to the family - something camera in hand, she thinks this summer is going to she feels not many parents have. be one for the books.
  • 22. Knowing me, Knowing You Farifta Nawsheen, Dhaka Farifta is studying for her ‗A‘ Levels at Maple Leaf International School. She loves fancy accessories. She carries a Sony Ericsson phone, uses JLo Live perfume which she finds ―trendy and fresh‖. As her skin is dry, she likes using Dove products for face, body and hair. Her everyday footwear is flip-flops or Converse, and she loves Chanel, Jimmy Choo and Louis Vuitton handbags. She admires Hollywood star Megan Fox, and her dream is to be rich and famous. Natalie S., Bangkok Natalie S (above). just turned 19. She thinks that she‘s ‗different‘ from typical Thai girls. She studied abroad seven years ago and is fluent in Thai and English. She flaunts the ‗I don‘t care‘ attitude, and believes that she is an adult who should be allowed or do what she wants. Her girlfriends are dating but she is yet to have a boyfriend. She spends more than half of her waking time either in front of her laptop or chatting on her cellphone. She likes to read book, but hasn‘t made the switch to ebooks yet as she doesn‘t have an iPad or a Kindle.
  • 23. Playing on my iPod* * or at my favorite KTV parlor
  • 24. Taipei Singapore Kaskade Singapore singer Yan-zi Sun “Dynasty” “It’s Time” http://www.youtube.com/ http://www.youtube.com/wat watch?v=VUjdiDeJ0xg ch?v=pgdgaDdNgwo John Mayer “Heartbreak Warfare” from the album Battle Studies http://www.youtube.com/w atch?v=jErySliSYBc Matzka, a Taiwanese reggae band “I love you nohaha ” http://www.youtube.com/watch?v=7u r0P-e20-I Kuala Lumpur Colombo http://www.youtube.com/ watch?v=KQ6zr6kCPj8 Bruno Mars “Grenade (The Hooligan Iraj Weeraratne Remix)” “Lion Nation” http://www.youtube.com/watc h?v=arCkRl_kGj4&feature=rela http://www.youtube.com/watch?v ted =LlLdJO9gZRQ
  • 25. Playing on my iPod* Shanghai Dhaka F.I.R. Justin Bieber, ft. Ludacris “Rang Ai Chongsheng” “Baby” http://v.youku.com/v_show/i http://www.youtube.com d_XMjYwMDE2Mzc2.html /watch?v=kffacxfA7G4 ml Pitbull Xu Song “I Know You Want Me” “Weibo Kong” http://www.youtube.co http://v.youku.com/v_show/id m/watch?v=E2tMV96x _XMjU5ODM4MjA4.html ULk Karachi Bangkok Ali Zafar Original Sound Track of “Jhoom” Suckseed http://www.youtube.co Toom Yu Nai Jai m/watch?v=nVtlzJ9I244 http://www.youtube.c om/watch?v=K_x3lE C01wc Singular Manila “One” From ‗Glee‘ http://www.yout “Get It Right” ube.com/watch? http://www.youtube.com/ v=rvAoD8boyYI watch?v=1_LBp1CFlM4
  • 26. Playing on my iPod* India’s indie musicians Young, talented Sneha Khanwalkar makes music on the road, finds folk references across India and has worked with some of the best names in Bollywood. Music runs in her genes – her family trained in the Gwalior gharana (school) of Hindustani classical music; and she is one of the rare female composers in the film industry. Her song Oye Lucky! Lucky Oye! Is a chartbuster. Hear her and the eponymous film‘s director here: www.youtube.com/watch?v=7HmwGXlIlq8 Scribe's new album Mark of Teja is packed, stacked and ready for release! After dragging their frozen butts from Oslo, the boys are back to Bombay's scorching conditions and are all set to make your neighbour's life hell again with Indian Hardcore Madness! A tale of power and potatoes, Mark of Teja speaks of myths and mysteries beyond time and dominions. Prashant Shah – Guitars, Akshay Rajpurohit – Guitars, Srinivas Sunderrajan - Bass, Vishwesh Krishnamoorthy – Vocals, Virendra Kaith – Drums. Hear them here: www.youtube.com/watch?v=uAlenRFm8Ko Ankur Tewari is the funky voice of Hindi pop-rock. After performing in dingy bars in small town India, directing a few plays in New Delhi and learning the ropes of film making, he finally got the opportunity to record his first album, Jannat. This all-acoustic album emphasizes good songwriting – and earned him the Male Vocalist of the Year award at the JD Rock Awards 2010. Hear Ankur here: www.youtube.com/watch?v=mZ6nwhObKTI
  • 27. What‘s making people really angry, and why?
  • 28. Rage against … Monopolies Malfunctioning wheels A man in Shenyang, China, was reportedly so frustrated by his 2010 Land Rover Range Rover‘s repeated breakdowns that he towed it to the dealer and asked for a full refund. To add an extra dash of insult, the angry owner had the stricken SUV towed by a pair of donkeys! Teachers & parents Apparently the man had paid ¥2 million Many teenagers in Bangladesh harbor quiet rage (about $304,000) for the vehicle in 2010. against their schoolteachers. They feel that Since the purchase, the car had teachers exert unnecessary pressure on them to do reportedly broken down six times and things that they don‘t need any guidance on. They eventually needed a new engine. When it believe that some parts of their studies are better died a seventh time, the owner was left alone as they prefer doing them in their own apparently at his wit's end. The dealer style. Teenagers also believe that they could was dumbfounded, but still refused to perform better if they were not pressurized by give the customer a refund. teachers. And if they wanted their teachers‘ help, they could always ask for it. Teens in Bangladesh also nurse a little bit of anger towards their parents. While this is probably true of teenagers in any part of the world, in Bangladesh, teens compare themselves with their counterparts in other countries and aren‘t happy with their own lot. They believe they are not given as much freedom as teens in the West.
  • 29. Rage against … Unilateral American actions in Pakistan The government attempted to stay neutral, saying that the matter was in the hands of the judiciary. Pakistan‘s American allies sent over Senator John Kerry to pressurize the government to unconditionally release Davis, after suspending trilateral talks between Pakistan, America and Afghanistan till the matter was resolved. Much criticism was directed at the senator, and a federal minister was removed from her post for speaking in favor of Davis. On January 27, Raymond Davis, an American, was arrested by the Pakistani police in Lahore for the The families of the victims received threats and murder of two men. He shot them at close range the uncle of the girl that committed suicide was in the back, through his windshield, allegedly forced to consume a poisoned pill by photographed the dead bodies and attempted to two men who had broken into his home, but flee. While citizens detained him, the mysterious were then chased away by agitated and American called someone on his cell phone and concerned neighbors. The threats against the before the police could arrive, an SUV raced families continued till March 16, when the down the wrong side of the road against the flow bereaved families suddenly invoked Shariah of traffic, killing an innocent bystander. Upon Law and pardoned Davis after receiving over Rs seeing the commotion, the SUV fled the scene. 25 million in blood money, each. Davis, it emerged, held a diplomatic visa and was Social networks and media outlets were a consultant with Hyperion Security and worked immediately aflame, but there was little they with the US Consulate in Lahore. could do about it as Davis was already on a plane to Bagram Airbase by the time the news The nation was furious. Media and the public broke. screamed for blood. What followed set the nation ablaze: the young wife of the innocent bystander If that was the trailer, the dramatic capture attempted suicide and then made a plea for and killing of Osama Bin Laden, right under justice from her hospital bed. She did not survive. the noses of the Pakistan Army – in what was Rumors were circulated about the men who were ostensibly one of the most heavily guarded shot: that they were muggers, intelligence parts of Pakistan, has infuriated people and officials, ordinary boys riding their motorcycle. It the army alike. The people believe that they was later learned that they were both ISI have been shamed by their leaders and members and had been tailing a CIA operative protectors – by someone who they believed who was talking to terrorist elements in the was their ally. It is the loss of trust that many troubled Pakistani tribal district. Pakistanis find most infuriating.
  • 30. Rage against … Insensitive politicians & media Malaysia made global headlines again -- for all the wrong reasons. Malay-language daily Berita Harian sparked controversy when it published a cartoon of the recent Japanese tsunami, which has claimed tens of thousands of lives. Then, First Lady Rosmah Mansor came under fire for saying that the tragedy in Japan was a result of carelessness in implementing environmentally- friendly planning and development in the country. The Other Woman In The Fierce Wife, a Taiwanese TV drama, a happy marriage is rocked when the husband cheats on his wife with her cousin. The show is being widely discussed, with the audience increasingly annoyed with the mistress. It seems to have touched a nerve with the Here are some of tweets that followed: audience because it highlights the deepest ―Congrats, Malaysia – we‘re officially worries of many women and the problems with dumbasses. Thanks, Rosmah!‖ marital infidelity. This is also seen in the ―anti- ―Thousands of lives destroyed in horrific watery mistress league‖ that has formed on Facebook, graves. And FLOM (First Lady of Malaysia) puts attracting over 4,000 members. Many people her foot in her mouth. Sigh. Malaysia Boleh have been sharing their feelings about how (Malaysia Can).‖ they have suffered due to an extramarital affair. Here are a few lines from The Fierce Wife: • ―The one who is not loved is the outsider in a three-person relationship.‖ • ―As a woman, you must love yourself more because another woman will spend your money, live in your home, take care of your kids, and sleep with your husband when you burn out.‖ Malaysians are sick of key public figures • ―There are three things that terrify a wife: putting their foot in their mouth, making being hit by a car, encountering a ghost, and Malaysians look ignorant in the eyes of the seeing a mistress.‖ world.
  • 31. Rage against … Capital punishment Three Filipinos convicted of drug trafficking in China were executed on March 31, prompting grief and outrage among Filipinos. The Philippines government insisted it did all it could to save the lives of the three. In pleas for clemency in the months leading up to the executions, the government said that the trio, Delay in tackling corruption who are among 227 Filipinos jailed in China for drug offenses, were from poor families and It took a 73-year-old Gandhian, Anna Hazare, to had been duped by international crime shake India out of its collective slumber in the syndicates into becoming drug couriers. face of corruption. Hazare started a hunger strike to persuade the government to draft an effective The execution of Sally Ordinario-Villanueva Lokpal Bill, a legislation that has the capacity to was the hardest to accept as there is evidence hold public office accountable, including that of that she may have been set up by the the Prime Minister, and he had the whole nation recruiting agency that hired her. Recruiter Tita rallying behind him and his effort. Cacayan — who it turns out has of string of cases pending against her — had allegedly Corruption has percolated to all the levels of civil duped Sally into bringing a bag to Xiamen that society in India and although there have been was lined with 4,110g of heroin. She told Sally protests in the past, they never took the shape of to give it to her new boss, as he had left the a mass movement. This time, not only was there bag in Manila on his last trip there. strong participation from social activists and celebrities, the common Indian joined in as well. Jantar Mantar, a monument with a royal legacy, became the new battlefield for the citizen of India to raise his voice against corruption. Countless people sat with Hazare for four days on hunger strike till finally the government agreed to their demands. Although it‘s a small beginning, Hazare has become part of a nation‘s consciousness and has shone a new ray of hope in the fight against corruption.
  • 32. Rage against … Coconuts & cricket The very mention of the word ‗island‘ conjures up images of a coconut-tree fringed coastline. It‘s no different in Sri Lanka where coconuts are ubiquitous. Drinking coconut water from a freshly cut ‗thambili‘ (king coconut) is perhaps one of the most refreshing experiences. Coconut is also intrinsic to Sri Lankan cuisine. However, coconuts are becoming a rarity in Sri Lanka now, mainly due to infection affecting local plantations. As a result, not only have coconut prices skyrocketed, the government is contemplating imports that will further raise prices. There has been a great deal of dissatisfaction over this issue. An anti- government newspaper mentioned in jest that the real reason for the sudden disappearance Racial profiling of coconuts is due to opposition supporters offering copious quantities of them at temples to appease the gods and bring about a change An interesting drama has been unfolding in in government. Singapore since the end of March. A woman by the name of Samantha called into a radio show and criticised HDB (Housing Development Board) heartlanders for being ―uncultured‖ and asked them to ―stay away‖ from her neighbourhood – the upmarket Holland Village. The backlash was huge, occupying headlines of blogs and news portals the island over. All this culminated in a protest on April 9 after disgruntled video game developer Gerald Tock created a Facebook event entitled ‗1,000 And then, of course, there was cricket. On peeps to Holland V in Singlets, Shorts and March 26, Sri Lanka faced Pakistan during a Slippers Day‘ (clothes Samantha had criticized World Cup Cricket league match. Sri Lanka in her phone call). was the favorite, yet it lost by 11 runs. Mahela Jayawardene – the vice captain of the team, a Gerald did not come close to bringing in the player of immense repute -- scored a measly 1,000 people he had hoped for, but a sizable two runs. number did turn up in neon singlets and rubber flip flops. A few came with placards That led to a popular TV channel (ITN) that read ―Samantha for Holland V MP!‖ But accusing Mahela of accepting a bribe to throw most came with friends and family to take a his wicket. Public uproar followed, demanding closer look at all the hype surround Samantha an official apology from the channel and the from Holland Village. reporter.
  • 33.
  • 34. Waiting list So, what were people queuing up for? Very different things, really. "Have you bought any salt yet?" became a common form of greeting. As the Japanese queued at supermarkets that imposed rations Singapore has been eagerly awaiting more on purchases of daily goods due to shortages concerts. The live music scene in Singapore in post-quake Japan, the Chinese engaged in has blossomed in the past couple of years, ridiculous panic buying of salt, resulting in thanks mostly to strong support from supermarkets in some major Chinese cities to organizers in securing renowned acts at run out. venues like the Singapore Indoor Stadium and the Esplanade. Coldplay, Maroon 5 and A few days after a 9-magnitude earthquake Michael Buble are just three A-list artistes that rocked Japan, triggered a tsunami and later a have performed, or will perform, in Singapore nuclear crisis, rumors circulated across China in recent times. And demand for tickets has via internet forums, micro blogs, mobile text kept pace. Heavy metal band Iron Maiden, for messages, and words of mouth that intake of example, saw their tickets sell out in a matter salt, which contains iodine, could prevent of hours. sickness from nuclear radiation exposure. Now the question is: With people willing to There were also rumors about the radiation pay $200 and above for concert tickets, are leaks from Japan nuclear power plants could there enough tickets to go around? Current contaminate sea salt production, and could sales channels like online merchant SISTIC possibly lead to salt shortage and price hike in experience ultra high traffic within hours of the near future. releasing tickets to large events, and often sell out way in advance. Not surprisingly, the The panic buying not only left supermarkets black market for concert tickets has grown void of salt, it also drove up stock prices of substantially over the past two years. These companies in the salt industry. Some tickets are sold openly over online portals and unscrupulous businesses upped salt prices – discussion rooms, and some estimates place selling boxes of salt (which contains 40 to 50 the black market quota for sold-out concerts at packets) for between 400 and 600 yuan- up over 20 percent. That‘s something organizers from the original 40 to 60 yuan. might want to take a closer look at.
  • 35. Waiting list Malaysians young and old have been in a state of breakfast frenzy, queuing up to get free breakfasts courtesy McDonald‘s. The madness started ever since the fast food giant announced that it would be giving away two million Big Breakfast coupons for two weeks in March as a gesture of appreciation for being Housing prices in Taipei have risen to more Malaysia‘s favourite restaurant and as part of than 11 times the average income of city the campaign to get Malaysians to love residents. The Taiwan government‘s plan is American-style breakfasts. that properties that are not the primary residence of the owner will be subject to a 15 People have been lining up as early as 4am percent tax if sold within one year of and queues have been so long that senior purchase. If the property is sold in the second citizens have requested a separate counter. year of ownership, a 10 percent tax will be People have waited in line for more than an levied. The result has been a softening of hour just to get their meals, and have come prices in some areas, and residents hope that back several days in a row. the surcharge will cause the housing prices to fall to more reasonable levels. After the Big Breakfast giveaway, McDonald‘s started their Sausage McMuffin giveaway. Here‘s a picture of a family protesting against the high price of housing:
  • 36. Waiting list Summer has just come to Pakistan and with it comes ‗lawn‘ season. Lawn is a form of cotton clothing, specifically for women, which is sold unstitched. The big textile manufacturers have been rolling out collections in this category for the past two years, and it has been the impetus for the creation of specific designer fabrics. Spring 2011 saw an explosion of designers, models and actresses come out with their own lawn lines. Prices start at about Rs 800 ($10) per suit, while designer variations begin at Rs 2,000 ($25), going as high as Rs 6,000 ($70). In a country where the average household income is $ 180, that is quite a lot to shell out! Nevertheless, customers flocked to these exhibitions, designers minted money and salesmen showed off arms with scratches on them caused by eager women snatching up their favorite designs.
  • 37. Waiting list Life came to a halt for a billion Indians as the Teenagers in Bangladesh can‘t wait for their country was swept away by Cricket World exams to get over so they can get on with their Cup fever. Everyone was waiting for the lives. After spending months daydreaming about moment when the first ball would be bowled, their post-exam plans, now it is time to turn them after which people just couldn‘t get their fill. into reality. Especially the kids sitting for their The tension was palpable, the anxiety was SSC board exams or ‗O‘ levels know that once overwhelming, and the only thing that could they are through, three months of vacation awaits help was a World Cup victory for Team India. them. Plans vary from traveling to discover Fans, predictably, did not want to miss the Bangladesh, hanging out with friends or just action: following unprecedented frenzy for relaxing and having fun. stadium seats, ticket prices broke all records, going for as much as $10,000 on the black If in Bangladesh it was teens who were anxious market. Some apparently went as far as to for holidays to start, in Thailand everyone was spend their life‘s savings or offer to swap their excited! The Songkran holiday (April 12 to 15), kidney for a ticket. or Thai New Year, is the country‘s longest holiday. People travel all over the country Deserted streets, markets and offices were a usually by bus, even though they are packed at routine scene around the country as the Cup this time, as it is the cheapest and best way to get unfolded. Fans did all they could to cheer the around. boys in blue -- some offered prayers, some flew Tricolor kites in the sky; one beautiful woman even promised to bare it all if Team India won! Cricket may be just another sport (though no one would dare say that in India), but once again it proved to be the glue that unites India like no other. For the other World Cup finalists, too, it was all about cricket, and the gear that goes with it. T- shirts, caps masks, wigs, face painting... Sri Lanka too saw a clamor for tickets and passes at the stadium and sports clubs around town. While the lowest ticket price was around $3, black-market prices were often more than 10 times that amount. But even that did not deter the cricket-crazy Sri Lankans from thronging the venues and cheering on their team.
  • 38.
  • 39. Japan United The team from Japan shares its insights into how creative, concerned citizens have mobilized to help victims of the earthquake and tsunami There have been three critical components of the spontaneous response in aid of the victims of the devastating earthquake and tsunami: social networking sites (SNS), creative people and artists, and companies. Each of these components has played a critical role in the ongoing effort to deliver relief to those who need it most. The Smile Project The well-known Manga creator, Takehiko Inoue, drew more than 100 illustrations of the human smile to deliver a non-verbal message of hope to the millions affected by the disaster. The images were distributed through Twitter amongst his followers – who have been rapidly growing in number since the start of the project -- to spread a message of happiness. @loop99’s Operation Yashima The project has been expanded to include wallpapers and printed T-shirt for relief Operation Yashima started at 10.30am on donation, a YouTube film (over 700,000 plays, March 12 with one tweet from @loop99. The as of March 31) and micro-blogs by companies name of the initiative is a reference to the and individuals. famous anime Neon Genesis Evangelion, in which Evangelion wins a battle by using a rifle that saps Japan‘s power grid. It calls on citizens to save energy, as the power situation has emerged as a major cause for concern in quake-hit Japan. With over 500 followers now, the movement gained momentum through retweets and reproduction of images. Pictures calling for a lights out and continuous conservation of energy marked the campaign. Though the name was borrowed unofficially, in view of the campaign‘s positive results, @loop99 received permission from the rights holder and ‗#yashimasakusen‘ became an official operation code on Twitter.
  • 40. Japan United Charity web shop The website http://www.cafepress.com/tomodachicalling is selling designs, the proceeds from which PrayforJapan.jp is a mash-up summary website, will go to the Red Cross. One of our Ogilvy extracting tweets on #prayforjapan, collecting colleagues has contributed, too. He has memorable, heart-warming tweets from Japan created a T-shirt with the help of his friends and messages of support and encouragement which is now up for sale on the website. from other countries. The site was developed by a Japanese university student in one of the Tochigi evacuation centers on March 12. It quickly spread through Japan and to other countries, with over 250,000 retweets and one million unique visitors daily from over 125 countries within a week of its launch. It has been translated into 11 languages and has been featured on the news in Korea, the US, France and other countries. Its Facebook fan page became the sixth biggest in Japan within five days. Filipino immigrants after voting
  • 41. Japan United Saving electricity has been the major theme of posters created for public awareness by artists.
  • 42. Play For Japan, a fundraising campaign by the Japan United gaming industry, is raising money through online auctions of gaming products. It raised over $100,000 within a month of launching on March 16. Filipino immigrants after voting
  • 43. Japan United Run for Japan Inspired by Japan's great runners, Run For Cycle for Japan Japan (http://runforjapan.com/about.php) is about bringing together the global running A bicycling group organised a charity ride community and showing solidarity and support named ―Rapha Rides For Tohoku‖, collecting through dedicated runs around the world to 1,000 yen as a participation fee from each help the people of Japan. The challenge is to rider. The collections will be donated to cover 24,901 miles (the circumference of Japan Red Cross. Earth) in 28 days. To achieve this, runners are being asked to dedicate just one run to the people of Japan and donate at least one unit of their home currency per mile run.
  • 44. Japan United Sport for Japan Ryo Ishikawa, a 19-year-old golf pro, announced that he would send his entire tournament winnings for this season to the relief effort — plus 100,000 yen (about $1,200) for every birdie he makes. Based on his 2010 performance, that total could exceed $2.2 million. On March 29, Japan‘s Blue Samurai national team, including 12 players based in Europe, played a charity match against the J-League All-Star team to raise funds for earthquake and tsunami relief. The total profit was over 22 million yen. This game was held in the Osaka area, so as not to use power from the Filipino immigrants after voting Kanto and Tohoku area.
  • 45. Japan United Musicians for Japan The music industry has also stepped forward. At http://japan.downloadtodonate.org/tracks/, you can download songs to show your support for those affected. A charity album, Songs of Love – with 79 songs by 79 famous Japanese musicians from Universal Music – is being sold for 3,000 yen. The money will be donated to Japan Red Cross Society.
  • 46. Art for Japan Japan United Artwork collected from all over the world is being sold on http://matome.naver.jp/odai/2130102610658263101. Most of the profits from sales are being donated to Doctors Without Borders, Japan Red Cross Society and other earthquake and disaster relief efforts. Filipino immigrants after voting
  • 47. Campaigns & brands generating buzz
  • 48. Everyone’s talking about … Coffee and sporty style, in China Coffee and Sporty Style in China National pride in Bangladesh The campaign for the new instant coffee from When much of the country was getting teary Starbucks: eyed about the ICC World Cup opening "Enjoy Starbucks VIA" (in cooperation with the ceremony, the campaign for Bangladesh tourism location-based site Jiepang) was also touching hearts. Adding to the festive Minisite link here: air of Dhaka at this time was this campaign called http://www.starbucks.com.cn/via/index.aspx ‗The School of Life‘, which showed the new face of Bangladesh to the world. A Grey campaign, The online shopping portal Vancl's first sports the ad was directed by Gazi Shubro for Tourism image TVC. Watch it here: Board of Bangladesh, and has become one of http://v.youku.com/v_show/id_XMjYxNTgwOT most watched advertisements in Bangladesh. It Ey.html reflects the spirit, bravery, talent, playfulness, celebration, happiness, hope, mysticism, freedom, adventure, togetherness, art and love of beautiful Bangladesh to the world. Watch here: http://www.youtube.com/watch?v=8sQd4f76iF0
  • 49. Everyone’s talking about … Songs with speed in Singapore Everyone in Singapore is talking about the world's fastest band. In line with their support for Jamaican track athletes, Puma recently launched a range of running footwear, Faas, in collaboration with the World's Fastest Band (yes, that is their name). Featuring the talents of members Flex, Rocker and Groove, this trio takes unique to the next level, performing while running at breakneck speed. And they don't just sing -- instruments like shakers and even a Sweet dreams in Taiwan and Malaysia guitar are featured in both their advertisements for Puma. Talk about multi- The same campaign has got people talking in tasking! Taiwan and Malaysia. It‘s the ‗Dream Rangers‘ commercial created by Ogilvy Taiwan for the Watch it here: Taiwanese TC Bank, which has garnered over two http://www.youtube.com/watch?v=Bp1KfE million online views so far. Based on a true story, GUzZo the commercial tells the story of five elderly men, with an average of over 80, who decide to go on a 13-day motorcycle ride through Taiwan. The TVC asks, ―What do people live for?‖ The men have been friends since their youth. Each has his own problems – one has lost a loved one, some have heart disease, and all have degenerative arthritis. But when one in their group passes away, the remaining five decide to relive their younger days spent riding bicycles by taking a road trip around Taiwan. Displaying the transformation of these older gentlemen from hopelessness to joy, this inspiring TVC reminded viewers to live their dream, no matter what their age. Watch it here: http://www.youtube.com/watch?v=vksdBSVAM6g
  • 50. Everyone’s talking about … Talented Thailand Not a campaign but a TV show has been the small-screen talking point in Thailand of late. Thailand’s Got Talent arrived recently, a first for the British franchise. The show is sponsored by Unilever Thailand and produced by Workpoint Entertainment and has proven to be quite a success. Cola wars in Sri Lanka It was inevitable that the soft drinks majors would be extremely active with their communication during the Cricket World Cup 2011. Though Pepsi was the official beverage sponsor, local cola player Kik also cooked up a new campaign. Coca Cola launched the ‗BRRRR‘ campaign, which had already seen success in Asia Pacific and African markets. A multi-media campaign across TV, radio, retail, social media and activation was rolled out. For the first time, all four Coca Cola brand ambassadors for Sri Lanka – the musical duo of Bathiya and Santhush and the cricketing heroes Sanga and Mahela featured in the same campaign. Watch here: http://www.youtube.com/watch?v=vksdBSVAM6g
  • 51. Everyone’s talking about … The Spice Mobile Projector Phone (and it’s quirky TVC) Can that product innovation story from Nokia – where they repeated ad infinitum – how they put a torch into a phone for the rural consumer in India. Here‘s a new one. Watching movies has always been about the giant 70 mm screen in a theatre, with a large bucket of popcorn. However, Spice Mobile brought the giant screen closer through its new feature, the projector, with the launch of its new handset. Interestingly, the handset manufacturer has named the new device Popkorn, going with the positioning of the handset as a fun gadget to watch movies. Ogilvy‘s Delhi office‘s TVC launching the product ups the fun quotient. Ajay Gahlaut, executive creative director, Ogilvy Delhi, told agencyfaqs.com, "We figured that people would be so intrigued by the projector in the phone that they would want to play with it and project pictures on various interesting surfaces. After that, the film practically wrote itself.― Enjoy: http://www.youtube.com/watch?v=jxmtR w8HdOw
  • 52. The Last Book I Read Ogilvy’s creative team tells us …
  • 53. The Last Book I Read In The White Tiger, Aravind Adiga introduces us to Balram Halwai -- son of a rickshaw puller, former tea boy and self-proclaimed entrepreneur - who rose to become a successful businessman from the depths of poverty and what he calls ‗the Darkness‘. His journey to success is detailed in a series of letters to the Chinese premier, Wen Jiabao, who is visiting Bangalore to improve relations In Adventure Life, author Takahashi Ayumu tells between India and China and to meet his own life story in a way that has changed my successful Indian entrepreneurs. life. Though most people live life following the rules of society, Takahashi has not. When he He writes: ―And our nation, though it has no felt a connection with the cowboy in the electricity, sewage system, public Marlboro ad, he daringly left for America to be transportation, sense of hygiene, discipline, a cowboy. And when the bartender character courtesy or punctuality, does have from a movie excited him, he opened a bar entrepreneurs. Thousands and thousands of right away. And if he wanted to tell his life them.‖ story, he set up his own publishing company! Instead of worrying or thinking endlessly, he Adiga creates a central character that is does anything it takes to make his dream real. sympathetic yet unsettling. Balram‘s love for It‘s the ‗Just Do It‘ spirit realized in life. Urdu poetry, chandeliers and his silver Macintosh laptop along with his wit illustrate Thanks to Takahashi‘s true story, I came to this tale of greed, corruption, betrayal and believe that life can be joyful even if you are murder with a developing India as a backdrop. not living as others do. For people who want to live life joyfully, I recommend this book. The White Tiger flows with a sense of engaging frankness that makes for an excellent read. SungEun Song, Copywriter, Diamond Ogilvy, Perhaps this is why Adiga won the Man Booker Korea Prize in 2008 for this debut effort. Sadia Hussain, Creative Manager, Ogilvy & Mather Pakistan
  • 54. The Last Book I Read David Nicholls‘s One Day is about Emma Morley, an insecure left-leaning class-conscious girl who uses a very British sort of sarcasm as her defense mechanism. She has a degree in English and history and has big, serious dreams. Then there is Dexter Mayhew, a good-looking guy from a rich family, very confident if a little complacent and whose goal in life is to be famous. These two people meet on the night of their graduation and are drawn to each other but must go their separate ways as Dexter is going away on a gap year to travel the world. The book charts their relationship every July 15, which is an anniversary of sorts, through the different directions their lives take through their 20s, 30s, till the present almost two decades later, and all those missed opportunities – including an 11-page letter Dexter wrote that never made its way to Emma. Emily Ding , Ogilvy & Mather Malaysia What I Talk About When I Talk About Running. Instead of going about the usual route in writing his memoir/autobiography, Haruki Murakami intersperses running with his work as a writer, both playing equal roles in his life. For him, running and writing feed off of each other. Gretchen Que , Copywriter, Ogilvy & Mather Philippines
  • 55. The Last Book I Read This book by Terry Pratchett is about nomes (not ‗g-nomes‘), a race of tiny people, four inches high, from another world who are living hidden among humans. Size does matter and throughout the book the nomes struggle to survive, staying out of sight whilst avoiding being stepped on, run over or becoming a dog‘s breakfast. The protagonist is a young nome called Masklin who‘s pushed to shoulder the burden of getting the nomes back home. Left with a bunch of aging Not only is Open a phenomenal nomes, the going is slow and all he‘s got is this autobiography illustrating the thing called ―the thing‖ which is a black box which, development of Andre Agassi into one of when placed near electricity, is able to the most popular and controversial tennis communicate with the nomes for the first time in players of our time, it also sheds light on 15,000 years. his extraordinary life experiences. This book portrays the most terrible failures, It reveals that the nomes are from another world the most sensational victories, his entirely and that the department store they call relationships, and the mistakes he has home is about to be demolished. So, it‘s up to made in his life. The readers can discover Masklin, assisted by Grimma, a granny with a the brightest and darkest moments in young lad‘s heart, to get them out of there. In order Agassi's life in this book. to do that, however, he has to think big -- really big -- along the lines of, say, a Mack truck. Agassi said that to face failure is the most difficult thing, but only if you do so can Ransley Burrows, Creative Director, Phoenix you really solve the problem. Ogilvy, Sri Lanka Jennifer Hu, Executive Creative Director, Ogilvy Taiwan.
  • 56. The Last Book I Read 1988 – I want to talk with the World Han Han is the world‘s most popular blogger, besides being a race car driver and founder of mainland China‘s first private magazine, Party (the magazine was shut down after just one issue). This is his long awaited novel, based on his encounters on the road. Wang Xia, Senior Art Director, Ogilvy Advertising, Shanghai The Phantom Tollbooth This is a children‘s adventure novel by Norton Juster that centers on a young boy named Milo who‘s always bored and sees the world as a most uninteresting place. When he receives a mysterious tollbooth one random afternoon, he assembles it and drives right through it. Finding himself in a completely different world, he has one adventure after another in the course of which he ends up seeing things in a new perspective. This is amongst the wisest and wittiest books I‘ve read in my 21 years. It‘s packed with literary metaphors that a kid probably wouldn‘t pick up on the first read. What‘s great about it is Juster‘s play on words and the way he turns ordinary events into such magical occurrences. The book takes on a plethora of important themes — learning from your mistakes, the importance of being receptive to learning, having the right perspective, appreciating the little things, and believing in yourself. Sarie Cruz, Advertising trainee, Ogilvy & Mather Philippines
  • 57. For more information, to request a presentation on cultural insights, or to contribute your perspectives in your market, please write to: kunal.sinha@ogilvy.com