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OADP for IT Optimization
Stage I: Portfolio Rationalization
IT Optimization
An Applied OADP Methodology
IT Optimization is Oracle's applied OADP methodology for aligning primarily the
Application and Technology layers with the Business Architecture


3 Stages of IT Optimization
  1. Portfolio Rationalization
      Platform and Application Standardization
  2. Data Center and Systems Optimization
      Clustering
      Virtualization
      Consolidation
      Security
      Management Automation
  3. Shared Services / Cloud Computing
      IT as a ‘Business’ - ITaaB
                Business


                                Copyright ©2009 Oracle Corporation. All rights reserved.   2
IT Optimization (ITO)
              Applying a standard process methodology


    ITO
                                                               Stage I: Portfolio Rationalization
Architecture
A hit t
   Vision


                                                                                        Stage II: Data Center &
                                                                                        System Optimization
 Strategic Business &
              ment
     ITO Alignm




                                                                                                       Stage III: Shared
                                                                                                       Services/
                                                                                                       Cloud Computing
                                                                                                       Cl d C         ti




                                  Copyright ©2009 Oracle Corporation. All rights reserved.                           3
Common Drivers for IT Optimization
    > Discover Business Challenges
                               g
IT Optimization Area        Issues and Challenges
Portfolio Rationalization   Multiple applications providing the same functions

                            Recent merger or acquisition
                            Complex and inefficiencies associated with maintaining stove-piped
                            systems
Data Center d
D t C t and                 Under tili d
                            U d utilized servers and storage
                                                   d t
Architecture Optimization
                            HW refresh cycle or move to commodity HW platforms
                            Management Automation
                                g
                            Data Center consolidation
                            Security challenges due to complexity
Shared Services / Cloud     Increasing transactions and data volumes
                                     g

                            Financial Chargeback

                            Just in time scalability
                                                   y



                                   Copyright ©2009 Oracle Corporation. All rights reserved.      4
Stage I: Portfolio Rationalization
Prerequisites and Inputs




Prerequisites    • CxO Sponsorship for Larger Efforts, LOB sponsorship for smaller efforts.
                 • Overall IT Optimization Architecture Vision Completed




                 • Catalog of Business Capabilities, including (for each capability)
                   • Value to the Business Strategy/Goals (Hi or Low)
                   • QoS requirements (Availability and performance)

   Inputs          • Scalability requirements (xx growth within yy years)
                 • Matrix of Business Capabilities / Organizational units




                  Copyright ©2009 Oracle Corporation. All rights reserved.                    5
How do you Rationalize a Portfolio?

          Step 1 - Build inventory of
          existing applications /
          technology                                                        Inventory

          Step 2 - Map inventory to
          business / IT capabilities
                                                                              Map
          Step 3 – Analyze the portfolio
          against evaluation criteria
          (Portfolio Scoring)                                                Analyze

          Step 4 – Propose the
          appropriate actions to transform
          the “Current State” into the                                      Transform
          desired “Future State”




                 Copyright ©2009 Oracle Corporation. All rights reserved.
Important Factors to Consider
1. What are the driving factors for the Portfolio Rationalization process ?
 • Reduce Application Support Costs – Think about application consolidation
 • R d
   Reduce HW costs – Thi k about hardware consolidation when consolidating
                t    Think b t h d             lid ti    h        lid ti
   applications
 • Reduce Environmental Costs – Think about next generation hardware refresh to
   lower power consumption
 • Reduce IT Complexity (including ongoing support costs) – Reduce overall
   number of applications and integrations that are supported
2. Is the Organization ready to move to a more centralized structure that may occur as
   a result of application consolidation ?
3. Does the organization have the required PMO structure to support the rationalization
   efforts (there may be numerous overlapping projects proposed to effect the end state
   architecture) ?
4. What is the organizations budget for the project (will affect roll out schedules and
   may necessitate cost saving quick hit projects over others to generate funds for the
   overall effort) ?




                                  Copyright ©2009 Oracle Corporation. All rights reserved.   7
Architecture Vision Phase




               Copyright ©2009 Oracle Corporation. All rights reserved.   10
Portfolio Rationalization
                                                      Architecture Maturity
                                                                                                                                                                                                                                                                                       IT as a Service
 • Standardize
 • Eliminate Redundancy
                      y
 • Modernize
                                                                                                                                                                                                                                Optimized IT Core
 • Migrate                                                                                                                                                                                                                                     Integration Layer

                                                                                                                                                                                                                            Service Group A    Service Group B     Service Group C    Shared Services
                                                                                                                                                                                                                            Application Grid   Application Grid    Application Grid          /
                                                                                                                                                                                                                               Data Grid         Data Grid           Data Grid
                                                                                                                                                                                                                                                                                          Cloud
                                                                                                                                                             Transitional                                                                       Security Layer

                                                                                                                                                                                                                                                                                        Computing
                                                                                                                                                             Architecture                                                        Virtualized and
                                                                                                                                                                       Pt. to Pt. Integrations
                                                                                                                                                                                                                                  Consolidated
                                                                                                                                                   SFAProduct
                                                                                                                                                      SFA-Product
                                                                                                                                                                  product ERP SCM
                                                                                                                                                                             ERP-
                                                                                                                                                                                     productMES- DB
                                                                                                                                                                                    product Dev
                                                                                                                                                                                                    DB-
                                                                                                                                                                                                   Stage
                                                                                                                                                                                                                   Inv
                                                                                                                                                                                                            LMS MGMT
                                                                                                                                                                                                               B2B
                                                                                                                                                                                                                  B2B-
                                                                                                                                                                                                                                 Infrastructure
                               IT Silos                                                                                                           SFA Stage
                                                                                                                                                    SFA-
                                                                                                                                                     Test
                                                                                                                                                          Product       ERP-
                                                                                                                                                                        Prod
                                                                                                                                                                            Stage
                                                                                                                                                                                         MES- MES-
                                                                                                                                                                                         Stage Prod
                                                                                                                                                                                                             B2B- Stage
                                                                                                                                                                                                             Dev
                                                                                                                                                                                                                                  and Services
                                                                                                                                                    SFAProduct    product ERP SCM     productMES- DB         LMSInv
                                                                                                                                                                                                     DB-
                                                                                                                                                          Product           ERP-     product Dev    Stage
                                                                                                                                                                                                               MGMT
                          1
    Client
                                                                                                                                                                            Stage
                      FBT                       PAY G
                                                                                 NTS                                                              Security           Security          Security             Security
                                                                                                           TRDS
 Customs                                                               NTS A/c




    RRE
                              IPS
                                           Penalty

                                                                                 Refunds
                                                                                                                    Data…….



                                                                                                                     RBA
                                                                                                                     Def
                                                                                                                                                         Rationalized
                                                     Integrate d A/C
                                                                                                       1

Excise                                                                                         Payments




                                                                                                                                                                IT
                                                                                                                    CCD        Compliance
                                                                                                                                 Staff
             CR                     EC I             ADD               AW A            ELS
                                                                                                            Staff
Business                                                                                                    Phone
                                                     DDDR                                                              TASS
             PKI               CDCC
                                                      CWMS                GC I                                                       Bus. Intel

     IVR                                                                                                     WOC
                                                                                                                           Ref aterial
                                                                                                                             m




                                                                                                                                                             Portfolio
                                                                                                                                         BOA
                                                                          Remote              TAX
                                       Client    BANK       Staff          Staff             AG ENTS              Call Centres
                   B EP




Architectural
 Complexity

                                                                                                                                                                                        Copyright ©2009 Oracle Corporation. All rights reserved.
Portfolio Rationalization
    According to industry analysts such as Gartner, a focused applications
    rationalization effort will typically result in a 20% cost savings while improving
    support for the lines of business.

                                                        Reduce Complexity and Cost
                                                      • Fewer, more strategic vendors
                                                      • Standardize processes
                                                      • Eli i
                                                        Eliminate i f
                                                                   information “ il ” i
                                                                           i “silos”, improve ddata
                                                        quality & enable seamless sharing of information
                                                        across the organization through integration
                                                      • Support strategies; Global Single Instance,
                                                        Shared Services
                                                      • Eliminate redundant and niche applications
                                                      • Reduce risk
                                                      • M d i l
                                                        Modernize legacy applications
                                                                               li ti
                                                      • Simplify / standardize technology infrastructure
Shift IT spending from Infrastructure                 • Improve security and regulatory compliance
        to Strategic Investment                       • Delivery models; Buy vs Build ASP SaaS
                                                                               vs. Build, ASP,


                                    Copyright ©2009 Oracle Corporation. All rights reserved.
Architecture Vision
 Scope Considerations
• Avoid “boil the ocean” approach. Attempt to define a scope that either
     1. Reflects a “horizontal / vertical slice” of functionality, aligned with a
        business goal or objective. For example:
          – Rationalize all applications that support Financial Control & Reporting,
            with the goal of improving the quality and timeliness of information
          – Rationalize all applications that support Month End Close, with the
            goal of reducing Month End Close from xx days to x days
          – Rationalize all applications that support a Business Process in need of
            streamlining
     2. Reflects a manageable set of layers of the enterprise technology
        capabilities, e.g.
          •    Servers – consolidate or upgrade to reduce “sprawl”
          •   Database – standardize/consolidate onto fewer instances
          •   Integration middleware – standardize onto a single platform –
              leverage technologies like AIA to reduce integration complexity



                                  Copyright ©2009 Oracle Corporation. All rights reserved.
Architecture Vision
 Considerations
• Confirm with Customer, their existing applications inventory will be mapped to
  Capabilities Model to identify redundancy/gaps
• Common portfolio scoring criteria include strategic value, functional fit,
  conformance to IT standards, risk and TCO
     • For Application Portfolio Rationalization
          –   Business Capabilities approach is commonly employed with customers who
              have low level of maturity in applications portfolio management and business
              process management
          –   Oracle Business Capabilities Model enables teams to accomplish the first
              iteration of Application Portfolio Rationalization in less time, with fewer resources
                –   The BCM can be used either in spreadsheet form or with a tool such as
                    Primavera Prosight or Troux.

     – For Technology Capabilities Rationalization
          –   Use the Oracle Technical Reference Model(TRM) to categorize Assets
          –   The TRM can be used either in spreadsheet form or with a tool such as
              Primavera Prosight or Troux.




                                     Copyright ©2009 Oracle Corporation. All rights reserved.
Architecture Vision
 Considerations
• Make it clear that Portfolio Rationalization may effect a loss in functionality in
  order to enable greater agility.
     • Apply the 80/20 rule to Application Functionality. If the target application
       supports 80% of the required functionality then the remaining 20% should
       not preclude its adoption as the standard. When implementing the
       remaining 20% make sure that they are done in such a way as not to
       impede upgrades to the application.
          • Composite applications can be set up to handle ‘missing’ functionality
            until such a time that the business processes change or the target
            application can support the given requirements.
          • It is better to use the extensibility features of applications rather than
            customizing the application itself. This will enable easier application
            upgrades and result far less complexity.




                                  Copyright ©2009 Oracle Corporation. All rights reserved.
Guiding Principles
       Sample Principles for Future State Architecture
Business Architecture
                                                   Simplified /                                Enable agility to
           Improve Operational
                                                 standardized /                                  deploy new
            Efficiency / Reduce
                                                managed business                                 products &
                   Costs
                                                   processes                                     capabilities



Application Architecture

           Maintain Shared                            Reduce /                                  Acquire COTS
                                                     Standardize                                 products &
         Common Application                          Application                              customize only as
              Platform                                Footprint                                  necessary




Information Architecture
                 Real-time
                                                Common Enterprise                              Out of the Box
           information updates
                                                  Object Models                              analytics / schemas
               / monitoring




Technology Architecture

              24x7 platform                      Open standards &                            Optimized , scalable,
               availability                          systems                                  agile environment




                                  Copyright ©2009 Oracle Corporation. All rights reserved.                           16
Architecture Vision
Sample Principles
Business Architecture Principles

• Cost Optimization – Low cost across the lifecycle of a product or service is a compelling value
  proposition for targeted customer segments.
• Corporate Environment Responsibility – Going green is not only crucial from a social
  responsible and moral standpoint, it also has economic benefits. Eco-efficiency, eco-
  transparency and eco-innovation are critical for a greener future.
• Enterprise Balance – This principle embodies “service above self” and decisions made from
  an enterprise wide perspective h
        t    i     id          ti have greater l
                                            t long t term b
                                                          benefit th t ti l d i i
                                                               fit than tactical decisions made f
                                                                                             d from
  a particular organizational perspective.

Application Architecture Principles

•CCommon U A li ti
              Use Applications – D li ti capability i expensive and proliferates conflicting
                                   Duplicative      bilit is        i    d    lif t      fli ti
  data.
• Technology Independence – Independence of applications from the underlying technology
  allows applications to be developed, upgraded, and operated in the most cost-effective and
  timely way.
• Adherence to Open Standards - promote business / IT agility, reduce risk and achieve a lower
                                                             agility
  overall TCO than proprietary applications.
• Common Development Methodology and Tools - Standard development methodologies
  increase the likelihood of high quality results and promote reusable components.
• Replace Obsolete Applications – Every application has a limited useful life span. Beyond this
  life span, the application becomes functionally deficient and costly to operate and maintain.
        p         pp                              y                   y    p



                                     Copyright ©2009 Oracle Corporation. All rights reserved.         17
Architecture Vision
Sample Principles
Information Architecture Principles

•Data Quality – Systems that consistently carry stale and incomplete data pose risk and inefficiency to the
 business and should be streamlined to only carry the information that it can realistically ensure quality for.
•Master D t M
 M t Data Management - M lti l sources of data cause data quality/integrity i
                           t Multiple           fd t         d t      lit /i t it issues th t greatly i
                                                                                             that    tl increase
 system complexity and overall cost, while reducing agility.
•Standard Data Exchange Format – Exchanging data in standardized representations lowers integration cost of
 supporting new and changing data model requirements.

Technology Architecture Principles

•Adherence to Open Standards - Standards compliance enhances flexibility.
•Platform Standardization – simplifies maintenance and lowers support costs.
•Availability - Loss of business service can be very costly and can often be underestimated.
•Performance and Scalability - Responsive systems, with sufficient capacity, enable business success.
•Service Level Objectives - If the Technology does not allow the business to meet its Quality of Service (QoS)
 objectives, then the business will suffer.
  bj ti      th th b i           ill ff

Governance Principles

•Strategic Focus - Aligning the Enterprise Architecture with the business strategy increases the value of IT to the
 business.
•Accountability - Accountability structures encourage compliance with the Enterprise Architecture.
•Compliance to Enterprise Architecture - An effective Enterprise Architecture needs to be a guide for all IT
 projects
•Wide Participation - Wide participation by stakeholders throughout the enterprise ensures that the Enterprise
 Architecture will meet the optimal requirements of the enterprise, not just a select group of LOB requirements.
•Quantitative Decision Making - Utilizing quantitative processes and metrics provides a consistent and equitable
 means of evaluating decisions and i
          f    l ti d i i          d increases th effectiveness of E t
                                               the ff ti           f Enterprise A hit t
                                                                             i Architecture GGovernance.




                                           Copyright ©2009 Oracle Corporation. All rights reserved.                   18
Business Case Development
          Performed Architecture Vision Phase
           e o ed c tectu e s o           ase

                      Architecture           Current                    Future                      Strategic           EA                Business
                         Vision               State                     State                       Roadmap          Governance             Case


                  • Strategy Map        • Understand the         • Agree to                    • Business Value    • Identify          • Define Future
                  - Customer            existing Business        Architecture                                      alignment with      State Costs/Risks
                                                                                               • Identify
                  Perspective           Case culture             Future State:                                     existing auditing
                                                                                               timelines and                           • Estimate EA
                  - Financial                                    - Quantifiable                                    and other
                                        • Identify existing:                                   milestones for                          Roadmap
                  Perspective                                    Measures                                          financial
                                        - Goals / Drivers                                      measurement                             Investments
                                                                 - Metrics for                                     structures and
Business Case
                  • Business Model      - Priorities
                                                                 calculation                                       processes           • Perform
 Development                            - Measures used
                  - Value Proposition                            - Non-tangible or                                                     Cost/Benefit
     Activities                         - Metrics preferred
                  - Cost Structure                               Soft criteria                                                         analysis
           and                          - Monetization
      Artifacts   - Revenue Stream      numbers                                                                                        • Build the actual
                                                                                                                                       Business Case
                  • Business            • Assess against
                                                                                                                                       document
                  Capability Model      benchmarks
                  • Operating Model
                  - Level of Business
                  Process Integration
                  and Standardization


       Work
       Effort



                                                        Copyright ©2009 Oracle Corporation. All rights reserved.
Current State Architecture Phase




               Copyright ©2009 Oracle Corporation. All rights reserved.   20
Step 1 - Inventory
Inventory Current Portfolio
• The process of rationalizing your portfolio begins with capturing an inventory of
  all applications and th underlying t h l
   ll    li ti       d the d l i technology platform, currently i use.
                                                   l tf           tl in
• Capture information pertaining to an application’s underlying technology (e.g.,
  hardware, operating system, database, etc.) as well. Standardization and lower
  TCO can be realized through migration of applications to run on a common
  technology platform.
• Automated tools can quickly identify servers and software applications installed
  on your network, but there may be no substitute for human intervention when it
  comes t determining b i i f
         to d t    i i basic information f application portfolio scoring such as
                                      ti for      li ti       tf li     i      h
  business capabilities mapping, strategic value, functional fit, conformance to IT
  standards, risk and TCO.
• Completing such an inventory will usually reveal many overlapping and duplicate
  applications that are candidates for consolidation.
• Spreadsheets or a tool like Treux can be used to capture the inventory list.




                                 Copyright ©2009 Oracle Corporation. All rights reserved.
Current State Architecture
Inventory of Existing Applications




                    Copyright ©2009 Oracle Corporation. All rights reserved.
Current State Architecture
Deliverable Details – Applications Inventory




                   Copyright ©2009 Oracle Corporation. All rights reserved.   23
Step 2 - MAP
Map Current Portfolio to business functions
• Once you have captured the pieces of the portfolio, they must be mapped to the
  business f
  b i      functions th t th support.
               ti    that they     t
• The mapping does not necessarily need to be at a very granular level. Level 1 or
  2 business process flows can be used for this effort. You could also use a simple
  matrix showing the applications and which business functions they support.
• It is especially important to capture where a particular business process is
  duplicated. Through an iterative process, when new business processes are
  discovered relative to a given portion of the portfolio, the remainder of the
  portfolio should b analyzed ( t l
       tf li h ld be      l    d (at least at a summary l
                                         t t             level) t d t
                                                              l) to determine if th
                                                                          i      those
  pieces are also supporting this process. Think in terms of a company that has
  more than 1 ERP system. While the multiple system may each support unique
  business processes, it it more likely that there is overlap among them.
• Spreadsheets or a tool like Treux can be used to capture the inventory list to
  business process mapping.




                                  Copyright ©2009 Oracle Corporation. All rights reserved.
Current State Applications Matrix
    Current State Applications Layer Perspective

              Customer        Internet                     Accounts                                    Service &
                                                                                             Billing               Reimbursement
            Relations Mgt.
                      Mgt    Marketing                      Payable                                     Repair




                AMIS         Recipient                   QuickBooks                         MCC          CREM         BigTree
                                                                                            MCC
                                                                                             MCC
 AMER                        Web Store




                ACT           CREM                          Navision                      ISCALA        CREM          EVA 3
 EMEA



             Business          MCC                             EBS                      Filemaker       CREM
 APAC          Works                                                                         Pro




                                                                SAP                          EBS
Australia

                                         Copyright ©2009 Oracle Corporation. All rights reserved.
Current State Architecture
Deliverables
• Applications Inventory
   • Owners
   • Business Users
   • Costs (* to be used in generating the business case)
   • Etc
     Etc…
• High Level (Just Enough Just in Time)
   • Current Applications Architecture
   • Current Data Architecture
   • Current Technology Architecture
   • Current Integration Architecture
• Current IT Organization Chart (* tto b used in establishing governance)
                                                   be    di t bli hi

• Current PMO Structure (* to be used in establishing governance)




                            Copyright ©2009 Oracle Corporation. All rights reserved.   26
Business Case Development
          Performed During Current State Architecture Phase
           e o ed u g Cu e t               c tectu e    ase

                      Architecture           Current                    Future                      Strategic           EA                Business
                         Vision               State                     State                       Roadmap          Governance             Case


                  • Strategy Map        • Understand the         • Agree to                    • Business Value    • Identify          • Define Future
                  - Customer            existing Business        Architecture                                      alignment with      State Costs/Risks
                                                                                               • Identify
                  Perspective           Case culture             Future State:                                     existing auditing
                                                                                               timelines and                           • Estimate EA
                  - Financial                                    - Quantifiable                                    and other
                                        • Identify existing:                                   milestones for                          Roadmap
                  Perspective                                    Measures                                          financial
                                        - Goals / Drivers                                      measurement                             Investments
                                                                 - Metrics for                                     structures and
Business Case
                  • Business Model      - Priorities
                                                                 calculation                                       processes           • Perform
 Development                            - Measures used
                  - Value Proposition                            - Non-tangible or                                                     Cost/Benefit
     Activities                         - Metrics preferred
                  - Cost Structure                               Soft criteria                                                         analysis
           and                          - Monetization
      Artifacts   - Revenue Stream      numbers                                                                                        • Build the actual
                                                                                                                                       Business Case
                  • Business            • Assess against
                                                                                                                                       document
                  Capability Model      benchmarks
                  • Operating Model
                  - Level of Business
                  Process Integration
                  and Standardization


       Work
       Effort



                                                        Copyright ©2009 Oracle Corporation. All rights reserved.
Step 3 – Analyze
Analyze the Portfolio information gathered in Phases 1 and 2 applying
  objective criteria
• The analysis should be done in the context of what the portfolio should look like
  in the future, not where is it now.
               ,
• Portfolio evaluation can be simple or elaborate, depending on organizational
  maturity. For some organizations, just reviewing support for mission objectives
  and capturing an estimate of application costs will be a substantial
  accomplishment,
  accomplishment and is often enough to identify “low hanging fruit .
                                                    low-hanging fruit”
• When a recommendation for an application isn’t obvious, a more detailed
  analysis is required. While this could involve a wide array of criteria, some
  obvious considerations would include: strategic value, functional fit, conformance
                                                g
  to IT standards, risk and TCO.
• Whatever level of analysis is applied, when the process is completed, you are
  able to recommend actions to take for each application including replacement,
  retirement, consolidation upgrade, modernize etc.
  retirement consolidation, upgrade modernize, etc
• Make sure to take integration and information architecture changes into account
  when developing the future state architecture. Portfolio Rationalization almost
  always involves changes to interfaces (
       y               g                 (integrations) and the underlying data for
                                              g       )               y g
  the applications.

                                 Copyright ©2009 Oracle Corporation. All rights reserved.
Future State Architecture Phase




               Copyright ©2009 Oracle Corporation. All rights reserved.   30
IT Portfolio Scorecard
 Prioritize Future State Capabilities (Specific Criteria)

Likelihood of Success   X-                                                                      Y-
Criteria                Axis   Weight         Score             Business Value Criteria         Axis   Weight       Score
Out of the Box          X1:    15%                              Financial Return                Y1:    30%
Functionality

Number of Interfaces    X2:    15%                              Risk                            Y2:    20%


Development Effort      X3:    20%                              New Business Benefits           Y3:    15%


Support                 X4:    10%                              Technology Efficiency           Y4:    10%


Business Critical       X5:    25%                              Impacts Revenue Stream          Y5:    15%
Functionality

Standards Based         X6:    15%                              Implementation Time             Y6:    10%


                        X      100%                             Dimension Total                 Y      100%




                                                                                                             Source: Kraft Foods, 2002




                                     Copyright ©2009 Oracle Corporation. All rights reserved.                                     31
Weighting Criteria Examples
 Hardware Characteristics
• % utilization – currently at peak would suggest a need for upgrade upgrade.
• Energy Efficiency – older machines will have higher power requirements, need
  more cooling and generally have a larger physical footprint in the datacenter
• Scalability – can the machine be scaled internally (add processors or memory)
  or is it at full capacity?
                     p    y
• Purpose – what applications are currently running on the particular machine and
  are they supporting business critical functionality?
• Standards – it the machine in the currently recommended architectural
  standards?
• S
  Support – h
            t how many people are th
                                l      there in the organization that can support the
                                               i th         i ti th t            t th
  hardware?
• Lease Term – is the machine leased or owned, and is the lease term due to
  expire?
• Manageability – is the machine easy to manage (does it have built in sensorssensors,
  can it to predictive self healing or it limited to failure notifications)?
• Interfaces – does the machine support all the interfaces required for maximum
  availability and performance (does it support Infiniband, does it meet HA
  redundancy requirements)?
                y q           )


                                   Copyright ©2009 Oracle Corporation. All rights reserved.   32
Weighting Criteria Examples
Application Characteristics
• Number of Customizations - will the customizations need to go into the target
  application – or will the business change to deal with less customizations?
• Number of Interfaces - they will need to be re-written if the application is
  being removed
• Number of Developers - how many are currently supporting an application
  that is being removed? They will need to be re-trained which will eat into short
              g                y
  term cost savings.
• Number of Support Personnel – the more that are re-purposed the lower the
  overall cost
• Number of Versions Back - is it still supported by the manufacturer or will it
  needed t b upgraded?
      d d to be         d d?
• Adheres to Target Standards - helps achieve a simplified infrastructure –
  which will lower costs and improve agility in later stages of maturity
• Has functionality to differentiate company in the marketplace – this would
  be a reason not choose a COTS application as a replacement
• Number Users - how many people will need to be trained/re-trained on the
  target application?




                                  Copyright ©2009 Oracle Corporation. All rights reserved.   33
Weighting Criteria Examples
Business Value

• Eliminates HW/Support/Licensing – will reduce TCO
• Reduces Risk – systems that are easy to implement have reduce risk and can
  generate faster ROI.
• Lowers HVAC/Electric/support – more energy efficient systems are more
  efficient and will reduce costs
• Directly Impacts Revenue Stream - talks to risk – back office rationalization
  may be lower risk than a CRM or Customer Facing system directly tied to
  revenue.
• Provides needed functionality to g
                                  y   grow the business - may rationalize an
                                                              y
  application with an upgrade that the business currently needs
• Enables quicker response to market factors – agility is a key differentiator for
  businesses. Those that can react quickly to market demands and opportunities
  will have a competitive edge.
• Meets/Increases Compliance Requirements – as regulations increase,
                                                                 increase
  businesses need to ensure their stakeholders that they are compliant to maintain
  shareholder confidence.




                                 Copyright ©2009 Oracle Corporation. All rights reserved.   34
IT Portfolio Matrix
    > Prioritize Future State Capabilities

                       100




                                 Difficult to execute but high value to the business                                         Some low hanging fruit
Valu to the Business




                        50
   ue




                                            Do not fund these projects                                                          Fund Selectively




                        0

                             0                                                                   50                                                               100
                                                                                  Ability to Succeed
                                                                                                                                                      Source: Kraft Foods, 2002




                                                                  Copyright ©2009 Oracle Corporation. All rights reserved.                                                 35
Future State Architecture
Application Portfolio Analysis




                  Copyright ©2009 Oracle Corporation. All rights reserved.
Future State Architecture
Artifact Details – Application Diagram




                   Copyright ©2009 Oracle Corporation. All rights reserved.   37
Future State Architecture
Applications Technology Footprint




                 Copyright ©2009 Oracle Corporation. All rights reserved.
Future State Architecture
Artifact Details – Information Architecture




                   Copyright ©2009 Oracle Corporation. All rights reserved.   39
Future State Architecture
Artifact Details – Applications Integration Diagram
                                                                 ICC EAI Architecture
                                                                  BUNZL               THAI IDS
                                                                                       E WMS


                                                                PO      ASN
                                                              INTF361 INTF362
                                                                                                                     Nistevo
                                                                                                                     Ni t
                                                                                   INTF357 INTF360      Order
                                                                                      INTF358      Transportation
                                                                USSTCMN0                 INTF359      INTF363
                                                                   FTP
                                                                  Server
                                                                                                                     RMF
                                                                                         WBIC

                                                                PO      ASN
                                                                                                             Bill of Material INTF340
                                                              INTF361 INTF362
                                                                                                                                    Invoice INTF338            COMCARE


                                        PO INTF306                              Order INTF357
             MAPICS                                                                PO INTF358
                                      Invoice INTF307
                                                                                     ASN INTF359
                                                                                           Goods
                                        Order INTF112                                  Receipt INTF360
             TRACKX                      PO INTF116
                                                                                                Order
              WMS                    Item Basic INTF104                                    Transportation
                                       Vendor INTF127                                         INTF363

                                                                                                                                          Gen Inventory
                                                                    JD                                                                  Movement INTF339
                                                                  Edwards                                               SAP
                                                                                                                                     Item Basic INTF334        SATTSTORE
                                                                                                                                   Goods Receipt INTF337          WMS
                                                                                                                                        ASN INTF332/335
                                                                                                                                        Order PO INTF333

                                                                                                                                             Order
                                                                                                                                        INTF 324/325/326
                 BPCS                                                                                                                   Customer INTF327             WCMt
                                 Dual Inventory INTF121/122
                                                                                                                                        Price List INTF330




                                                                                                                                                                            e
                                                                                                                                                                    Catalogue


                                                                                                                                                                                        e
                                                                                                                                                                                Catalogue
                                                                                                                                                                    INTF3288


                                                                                                                                                                                INTF331
                                                                                                                                                                     Product


                                                                                                                                                                                  Item
                                                              Inventory                                                                    Catalogue Item INTF329
            Inventory Report INTF298/300
                                                          Report INTF299/301



        OPTIVA          Bill of Material INTF304    WERCS                                                                                                            Product DB




                                                                                                                                                        A2A

                                                                                                                                                        B2B




                                                               Copyright ©2009 Oracle Corporation. All rights reserved.
Reference Models
     Architecture Component Framework
Collectively, the Architecture Component Framework assets map onto the
Technology, Information and Application Architecture layers of an enterprise
architecture framework.
OFRA - The OFRA best practices framework maps directly onto the technology
architecture layer of an enterprise architecture framework. OFRA is based on a
number of architectural design perspectives that address specific architecture
patterns for designing solutions – SOA E2.0 and so on. E h perspective
   tt    f d i i          l ti     SOA, E2 0 d           Each          ti
embodies the sum knowledge and experience of Oracle, its partners and
customers gained from implementing Oracle-based solutions. Each perspective is
defined to maximize the benefits of the Oracle technologies that are exploited in
the design.
th d i
ORA – is a high level classification of software capabilities spanning technology,
information and application architecture layers .
Technology Capability Blueprint – an alternative viewpoint of the software
capabilities required to meet logical architectural requirements




                                Copyright ©2009 Oracle Corporation. All rights reserved.
Reference Models
      Industry Reference / Solution Design
An Industry Reference Architecture is an industry specific rendering of
ORA. It maps against the technology, information and application
architecture layers of an EA framework An IRA provides a definition of
                             framework.
Oracle’s technology stack and industry footprint capabilities that are
relevant for meeting the needs of a specific industry or industry domain.


Solution Designs include industry solutions & technology patterns.


Industry Solutions - Technology focused solution architectures defining high
level functions and process flows, and with Oracle Technology and industry
footprint mapping
Technology Patterns - Technology focused solution architectures defining
functions and process flows, and with Oracle Technology stack mappings




                                Copyright ©2009 Oracle Corporation. All rights reserved.
Reference Architecture Taxonomy
  Design                 Oracle Enterprise Architecture
                                                                                                    Offer
Best Practices                    Framework
                                                                                                 Architecture
 Framework                   Business Architecture                                               Component




                     ethodology




                                                                                    Governan
                                                                                                 Framework
                                     Application Architecture
                                                                                                   Oracle
                                     Information Architecture                                     Reference




                                                                                           nce
                                                                                                 Architecture




                    Me
     OFRA                            Technology Architecture


  Perspectives
                                                                                                  Technical
     SOA                            O ac e product app gs
                                    Oracle p oduct mappings                                       Reference
   Reference                                                                                       Model
  Architecture                          (3rd party mappings)

 E2.0 Reference
  Architecture
                                           Solution Designs
    Security
    S     it
   Reference
  Architecture    Technology                                           Industry                    Industry
                   Patterns                                            Solutions                  Reference
     Grid                                                                                        Architectures
   Reference
  Architecture

     BI/DW
   Reference
  Architecture
                                                                                                  Technology
                                                                                                  (Capability)
   Maximum                                                                                         Blueprint
  Availability
  Architecture




                                  Copyright ©2009 Oracle Corporation. All rights reserved.
Oracle Technology Reference Model
       June 2010
  Development      Middleware                                                                                 Security          Management

                                              User Interaction
                                                                                                             Authentication     Incident
                  Content Mgmt                        BI                            Collaboration                                 Mgmt
                                                                                                                                    g

                                                SOA & BPM
                                                                                                             Authorization
Programming
                                              Application Grid                                                                Service Level
 Languages
                                                                                                                                 Mgmt
                                                                                                               Directory
                                                                                                               Di t


                  Database
                              Info Mgmt           Storage                    Grid                                             Configuration
    IDE                                                                                          Analytics      Auditing
                                                    Mgmt                     Mgmt                                                Mgmt


                Disaster            Data          Backup                                        Embedded
                Recovery                                                Replication             In-Memory      Encryption
                                   Security      Recovery
                                                                                                                              Performance
    S/W                                                                                                                          Mgmt
Configuration
   Mgmt                                                                                                       Provisioning
                  Infrastructure
                  I f   t   t

                                                                                                                                Security
                  OS               VM             Server                 Storage                 Network          IRM             Mgmt




                                                  Copyright ©2009 Oracle Corporation. All rights reserved.                                 44
Oracle Applications
     Capability Reference Model– Financial Industry
                          Model
                                                                                  Access the IBU Portal Here




                       Copyright ©2009 Oracle Corporation. All rights reserved.
31
Future State Architecture
Future State Applications Footprint


                  Analytics OM, SCM,
                            OM, SCM,
                             OM, SCM,       CRM                 Loyalty           iStore            Sales               Field Service
                                                                                                                       Field Service
                                                                                                                         Field Service
                             Financials
                             Financials
                             Financials      iStore             Marketing         Order Mgmt        Pricing             CTO

                  Business Operations
                      Supply Chain              Demand                 Order               Procurement                 Services
                        Planning                Planning           Management
                                               Demantra         Configurator
                   Replenishment
                          ASCP                 Demantra
                                          PIM Forecasting          Configurator
                                                                   Configurator           Procurement
                                                                                      Trade Management
                                                                                          Procurement         Point-of-Sale
                                                                                                               Service Contracts
                                                                                                                Service Contracts
                          ASCP
                   Optimization               Forecasting
                                                                lanning                                       Store Inventory Mgmt
                   Advance Scheduling         Demantra
                   Supplier Inventory          Demantra          Order Management     InvoiceQuality
                                                                                             Quality
                                                                                             Match
                   Planning Scheduling
                   Supplier               Advance Forecasting
                                          Advance Forecasting     Order Management
                                                                Item Planning
                                                                            g                                 Returns Management
                   Supply Network            Collaborative
                                              Collaborative
                                          Warehouse                                   Merchandise
                                               Planning
                                               Planning         Category Mgmt
                                                                 Advanced Pricing
                                                                 Advanced Pricing                             Workforce Scheduling
                   Optimization           Management                                  Management
                                                                Price Optimization                            Learning Mgmt
                   Value Chain            Transportation               Global
                                                                       Global         Price Management
                   Collaboration          Management              Order Promising
                                                                   Order Promising
                                                                Promotion Planning
                                                                & Optimization                                Store Helpdesk
                   Value Chain
                   Allocation
                                          Home Delivery
                                                                Demand Forecasting
                                                                                           “AS IS”
                                                                                      Sales Audit
                                                                                                              Workforce Comms
                                                                                                                                         “TO BE”
                  Corporate Administration
                  EPM Financials               Financials                   Human Resources              Real Estate
                        Financials
                  Indirect Procurement         Projects                     Compensation                 Helpdesk      HR         IT




                                                                   FIN
                  Master Data Management
                  Integration and CollaborationCustomer
                                               Customer
                    Customer Online
                     Customer Online                                      TCA
                                                                          TCA
                                               Data Hub
                                                Data Hub
                  Enterprise Infrastructure


                                                                   Apps you own
                                                                   Apps you own                               Proposed New Apps
                                                                                                              Proposed New Apps




                                                                   HCM




                  Copyright ©2009 Oracle Corporation. All rights reserved.
Future State Architecture
Deliverable Details – Apps/HW Footprint




                  Copyright ©2009 Oracle Corporation. All rights reserved.
Future State Architecture
Deliverable Details – Integration Diagram




                  Copyright ©2009 Oracle Corporation. All rights reserved.
Future State Architecture
Deliverable Details – MDM Diagram




                 Copyright ©2009 Oracle Corporation. All rights reserved.   49
Business Case Development
          Performed During Future State Architecture Phase
           e o ed u g utu e               c tectu e    ase
                                                                                                    Strategic           EA
                       Architect             Current                    Future                                                            Business
                                                                                                    Roadma             Governa
                          ure                 State                     State                                                               Case
                                                                                                        p                nce
                        Vision

                  • Strategy Map        • Understand the         • Agree to                    • Business Value    • Identify          • Define Future
                  - Customer            existing Business        Architecture                                      alignment with      State Costs/Risks
                                                                                               • Identify
                  Perspective           Case culture             Future State:                                     existing auditing
                                                                                               timelines and                           • Estimate EA
                  - Financial                                    - Quantifiable                                    and other
                                        • Identify existing:                                   milestones for                          Roadmap
                  Perspective                                    Measures                                          financial
                                        - Goals / Drivers                                      measurement                             Investments
                                                                 - Metrics for                                     structures and
Business Case
                  • Business Model      - Priorities
                                                                 calculation                                       processes           • Perform
 Development                            - Measures used
                  - Value Proposition                            - Non-tangible or                                                     Cost/Benefit
     Activities                         - Metrics preferred
                  - Cost Structure                               Soft criteria                                                         analysis
           and                          - Monetization
      Artifacts   - Revenue Stream      numbers                                                                                        • Build the actual
                                                                                                                                       Business Case
                  • Business            • Assess against
                                                                                                                                       document
                  Capability Model      benchmarks
                  • Operating Model
                  - Level of Business
                  Process Integration
                  and Standardization


       Work
       Effort



                                                        Copyright ©2009 Oracle Corporation. All rights reserved.
Strategic Roadmap Phase




              Copyright ©2009 Oracle Corporation. All rights reserved.   51
Step 4 - Transform
Propose the appropriate actions to transform the “Current State” to the
  desired “Future State” using Transitional Architecture(s)
• Once you have completed the Application Portfolio Analysis and developed a Future
  State Architecture, you are able to recommend actions to take for each application.
• The recommended actions may include:
    – Replacing existing applications with Oracle Applications and retiring existing
      applications, resulting in Global Single Instance or Shared Services model
    – Upgrading existing Oracle applications
    – Modernizing legacy mainframe applications, leveraging Oracle SOA / AIA
      Foundation Pack – see Appendix or Modernization site
    – Migrating existing applications to run on a common platform (Oracle DB / RAC /
      Linux)
    – Enterprise SOA: Integrating existing applications leveraging Oracle SOA / AIA
      and optimizing Business Processes leveraging Oracle BPA




                                 Copyright ©2009 Oracle Corporation. All rights reserved.
Step 4 - Transform
• The recommended actions may include (continued):
    – Introducing a single User Interface layer, leveraging Oracle WebCenter,
      across all applications to establish a common user e perience and
                                                       ser experience
      collaborative work environment for End Users
    – Enterprise BI / DW / Reporting solution, leveraging Oracle Business
      Intelligence EE
             g
    – Enterprise Content Management solution, leveraging Oracle Universal
      Content Management
    – Enterprise Security solution, leveraging Oracle Identity Management
           p            y         ,       g g                y     g
    – OnDemand vs. OnPremise, Buy vs. Build, SaaS, etc…
• A Single Global Instance of Oracle Applications may be the desired
  goal,
  goal however a “big bang” approach may not be practical An
                    big bang                       practical.
  Implementation Roadmap reflecting a phased-rollout approach
  (employing one or more of the recommended actions on the previous
  slides) is a means of achieving a GSI incrementally, thus mitigating risk
  and i
     d impact of change on an organization.
                f h                  i i

                              Copyright ©2009 Oracle Corporation. All rights reserved.
Strategic Roadmap
                                   Deliverable Details – Prioritized Candidate Projects
                                           Primary Targe ts                                    Secondary Targets
                        ntiating




                                                                                      Build &                Future State
                                                               1                   Cu stomize a s
                 Differen




                                                                                   necessa ry to
                                                                                   diffe rentia te
 usiness Value




                                               4                              Buy &
                                                                                         Future      State
                 Medium




                                                                   3      cu stomize a s
                                                       2                   ne ce ssary
Bu




                                                                                                                                                                                              The Oracle Insight identified 5 major
                                                                                                                                                                                              recommendation categories that were
                                                   7
                                                                                                                                                                             A C D B          evaluated for prioritization
                 Tablestake




                                                                                                                                                                         E




                                                                                                                                                 High
                                       5                               Buy be st
                                                                                    Future State
                                                                       pra ctice
                                                                                                                                                                                              A       Core Applications
                                                       6                                                                                                                                              Unstructured Data
                                                                                                                                                                                              B       Management




                                                                                                                                        Impact
                                                                                                                                                                                                      Business Process
                                                                                                                                                                                              C       Optimization
                                   Marginal                  Stable                 Best Practice              Advantage
                                                                                                                                                                                              D       Single, Common UI
                                                           Current Operating Performance
                                                                                                                                                                                              E       Protected Enterprise




                                                                                                                                                 Medium




                                                                                                                                                          Low            Medium        High

                                                                                                                                                                         Effort




                                                                                                              Copyright ©2009 Oracle Corporation. All rights reserved.
Strategic Roadmap
              Functionality Driven Transitional Architecture
           Current State (CS)             Establish Common                            Migrate to Common                 Single Payroll Application
                                          Payroll Application                             Application
           • MA& Growth resulted      • Define Standards for common             • Establish common business             • Execute common business
             in 4 payroll systems
                  p y      y            p y
                                        payroll application.
                                                 pp                               p
                                                                                  processes for p y
                                                                                                payroll data              p
                                                                                                                          processes for Payroll
                                                                                                                                          y
Business




                                      • Set up PeopleSoft rules to                capture and processing
                                        support entire employee
                                        population


           • Multiple payroll         • Set up PeopleSoft instance              • Consolidate Payroll apps              • All new employees set up in
             applications – 1         • Build migrations from existing          • Train payroll users on new              PeopleSoft Payroll.
             PeopleSoft Payroll         payroll applications into                 application                           • Retire obsolete payroll
Apps




             instance                   PeopleSoft                              • Execute Migration plans to              applications.
                                      • Establish interfaces to Payroll           move employee data into new
                                        Data (i.e. budgeting apps)                instance

           • Payroll data stored in   • Establish single view of the            • Formalize data governance             • Data Governance Processes in
             multiple applications      employee for Payroll data                 procedures.                             Place
                                      • Establish Data Governance               • Validate migrated employee            • Product metrics for business
info




                                        Processes                                 data.                                   process
                                                                                • Establish metrics for business
                                                                                  processes


           • No standard              • Set up infrastructure to support        • Run instance on new platform.         • Tune application as required to
             hardware or software       Enterprise PeopleSoft Instance                                                    support Payroll functions
             for payroll
Tech




             applications




                                                             Copyright ©2009 Oracle Corporation. All rights reserved.
Strategic Roadmap
                   Business Process Driven Transitional Architecture
            Current State       Rationalize Sales           Rationalize Financial                           Rationalize HCM                  Ready for
                (CS)                Process                      Processes                                   Applications                   Optimization
           • Define Current   • Establish common            • Establish common                         • Establish common             • Common use business
Business




             State Here         business processes for        business processes for                     business processes for         processes can be
                                sales                         Finance                                    people related functions       optimized on a new
                                                                                                                                        infrastructure platform for
                                                                                                                                        grown


           • Define Current   • Consolidate disparate       • Consolidate Financial                    • Consolidate ERP              • Consolidate Applications
             State Here         sales applications onto a     applications onto a                        applications onto a single     can be optimized on a
                                common platform               common platform                            platform                       shared platform
Apps




                              • Standardized Application    • Standardized Application                 • Standardized Application
                                Interfaces in Place           Interfaces in Place                        Interfaces in Place



           • D fi C
             Define Current
                          t   • Si l view of sales d t
                                Single i      f l data      • Si l view of fi
                                                              Single i      f financial
                                                                                    i l                • Si l view of
                                                                                                         Single i      f              • C
                                                                                                                                        Common/Shared d t i
                                                                                                                                                  /Sh d data is
             State Here         for the organization          data for the organization                  employee/partner/etc…          ready to be consolidated
                              • Data Governance             • Data Governance                            data for the organization      into a single database
info




                                Processes in Place            Processes in Place                       • Data Governance                instance or common
                                                                                                         Processes in Place             database platform




           • Define Current   • Apps and process            • Apps and process                         • Apps and process             • Standard Infrastructure
             State Here         standardized on               standardized on                            standardized on                platform optimized for HA
Tech




                                architecture standards        architecture standards                     architecture standards         and scalability – enabling
                                                                                                                                        growth




                                                            Copyright ©2009 Oracle Corporation. All rights reserved.
Oracle@Oracle Architecture Roadmap
                   Current S
                   C       State:                         <Transitional                                      Future SState:
                   Business Silos                           States>                                      Operational Excellence
                       (1998)                                                                                    (2003)
Business       • 40 Data Centers                     • Multiple Transition                        • Centralize and Globalize IT
                                                       Phases
Architecture   • 2300+ S ff
                       Staff                                                                      • C
                                                                                                    Centralize IT GGovernance
                                                     • 1998 65 ERP inst.                          • Gain IT efficiencies via IT standardization
                                                     • 2001 20 ERP inst.                            & optimization
                                                     • 2002 10 ERP inst.                          • Reduce Data Centers (2)/Staff (1600)
                                                                                                  • Save on expenses (
                                                                                                                p       ($1B/year)
                                                                                                                              y )
                                                     • 2003 1 ERP inst
                                                                  inst.
Application    • Few standard business                                                            • Standardize core business processes and
                                                     • For BPs, started with
Architecture     processes                                                                          rationalize apps
                                                       RevRec/Financials
               • 40 Education registration                                                        • Education Sys Rationalization (1)
                 systems                             • Phase I Capabilities
                                                                                                  • IT Support Rationalization (1)
               • 27 IT Support apps                        • Acct                                 • E-Bus SSuite S /
                                                                                                                 Std/Rationalization
               • >1000 applications                          Reconciliation                         (< 100 applications)
                                                           • Corporate
Information    • 63 Financial databases                                                           • Financial Data Rationalization
                                                             Submissions
Architecture   • 60 IT Support databases                                                            (1 single global instance)
                                                           • Process                              • IT Support Data Rationalization
                                                                                                          pp
                                                             Efficiency                             (1 single global instance)
               • 97 Email servers on 120             • Phase II Capabilities                      • Email Consolidation
Technology
Architecture     databases                                 • Full Balance                           (2 server cluster/4 DBs)
               • 501 Education servers                       Sheet & P&L                          • Education Server Consolidation (296)
               • 600 t t servers
                     test                                  • E
                                                             Exceptions
                                                                  ti                              • T t Server Consolidation (30)
                                                                                                    Test S       C      lid ti
                                                           • Analysis/Review
                                                           …
                                             Copyright ©2009 Oracle Corporation. All rights reserved.                                             57
Application Portfolio Rationalization
Application Portfolio Rationalization
Application Portfolio Rationalization
Application Portfolio Rationalization
Application Portfolio Rationalization
Application Portfolio Rationalization
Application Portfolio Rationalization
Application Portfolio Rationalization
Application Portfolio Rationalization
Application Portfolio Rationalization
Application Portfolio Rationalization
Application Portfolio Rationalization
Application Portfolio Rationalization
Application Portfolio Rationalization
Application Portfolio Rationalization
Application Portfolio Rationalization
Application Portfolio Rationalization
Application Portfolio Rationalization
Application Portfolio Rationalization

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Application Portfolio Rationalization

  • 1. OADP for IT Optimization Stage I: Portfolio Rationalization
  • 2. IT Optimization An Applied OADP Methodology IT Optimization is Oracle's applied OADP methodology for aligning primarily the Application and Technology layers with the Business Architecture 3 Stages of IT Optimization 1. Portfolio Rationalization  Platform and Application Standardization 2. Data Center and Systems Optimization  Clustering  Virtualization  Consolidation  Security  Management Automation 3. Shared Services / Cloud Computing  IT as a ‘Business’ - ITaaB Business Copyright ©2009 Oracle Corporation. All rights reserved. 2
  • 3. IT Optimization (ITO) Applying a standard process methodology ITO Stage I: Portfolio Rationalization Architecture A hit t Vision Stage II: Data Center & System Optimization Strategic Business & ment ITO Alignm Stage III: Shared Services/ Cloud Computing Cl d C ti Copyright ©2009 Oracle Corporation. All rights reserved. 3
  • 4. Common Drivers for IT Optimization > Discover Business Challenges g IT Optimization Area Issues and Challenges Portfolio Rationalization Multiple applications providing the same functions Recent merger or acquisition Complex and inefficiencies associated with maintaining stove-piped systems Data Center d D t C t and Under tili d U d utilized servers and storage d t Architecture Optimization HW refresh cycle or move to commodity HW platforms Management Automation g Data Center consolidation Security challenges due to complexity Shared Services / Cloud Increasing transactions and data volumes g Financial Chargeback Just in time scalability y Copyright ©2009 Oracle Corporation. All rights reserved. 4
  • 5. Stage I: Portfolio Rationalization Prerequisites and Inputs Prerequisites • CxO Sponsorship for Larger Efforts, LOB sponsorship for smaller efforts. • Overall IT Optimization Architecture Vision Completed • Catalog of Business Capabilities, including (for each capability) • Value to the Business Strategy/Goals (Hi or Low) • QoS requirements (Availability and performance) Inputs • Scalability requirements (xx growth within yy years) • Matrix of Business Capabilities / Organizational units Copyright ©2009 Oracle Corporation. All rights reserved. 5
  • 6. How do you Rationalize a Portfolio? Step 1 - Build inventory of existing applications / technology Inventory Step 2 - Map inventory to business / IT capabilities Map Step 3 – Analyze the portfolio against evaluation criteria (Portfolio Scoring) Analyze Step 4 – Propose the appropriate actions to transform the “Current State” into the Transform desired “Future State” Copyright ©2009 Oracle Corporation. All rights reserved.
  • 7. Important Factors to Consider 1. What are the driving factors for the Portfolio Rationalization process ? • Reduce Application Support Costs – Think about application consolidation • R d Reduce HW costs – Thi k about hardware consolidation when consolidating t Think b t h d lid ti h lid ti applications • Reduce Environmental Costs – Think about next generation hardware refresh to lower power consumption • Reduce IT Complexity (including ongoing support costs) – Reduce overall number of applications and integrations that are supported 2. Is the Organization ready to move to a more centralized structure that may occur as a result of application consolidation ? 3. Does the organization have the required PMO structure to support the rationalization efforts (there may be numerous overlapping projects proposed to effect the end state architecture) ? 4. What is the organizations budget for the project (will affect roll out schedules and may necessitate cost saving quick hit projects over others to generate funds for the overall effort) ? Copyright ©2009 Oracle Corporation. All rights reserved. 7
  • 8. Architecture Vision Phase Copyright ©2009 Oracle Corporation. All rights reserved. 10
  • 9. Portfolio Rationalization Architecture Maturity IT as a Service • Standardize • Eliminate Redundancy y • Modernize Optimized IT Core • Migrate Integration Layer Service Group A Service Group B Service Group C Shared Services Application Grid Application Grid Application Grid / Data Grid Data Grid Data Grid Cloud Transitional Security Layer Computing Architecture Virtualized and Pt. to Pt. Integrations Consolidated SFAProduct SFA-Product product ERP SCM ERP- productMES- DB product Dev DB- Stage Inv LMS MGMT B2B B2B- Infrastructure IT Silos SFA Stage SFA- Test Product ERP- Prod Stage MES- MES- Stage Prod B2B- Stage Dev and Services SFAProduct product ERP SCM productMES- DB LMSInv DB- Product ERP- product Dev Stage MGMT 1 Client Stage FBT PAY G NTS Security Security Security Security TRDS Customs NTS A/c RRE IPS Penalty Refunds Data……. RBA Def Rationalized Integrate d A/C 1 Excise Payments IT CCD Compliance Staff CR EC I ADD AW A ELS Staff Business Phone DDDR TASS PKI CDCC CWMS GC I Bus. Intel IVR WOC Ref aterial m Portfolio BOA Remote TAX Client BANK Staff Staff AG ENTS Call Centres B EP Architectural Complexity Copyright ©2009 Oracle Corporation. All rights reserved.
  • 10. Portfolio Rationalization According to industry analysts such as Gartner, a focused applications rationalization effort will typically result in a 20% cost savings while improving support for the lines of business. Reduce Complexity and Cost • Fewer, more strategic vendors • Standardize processes • Eli i Eliminate i f information “ il ” i i “silos”, improve ddata quality & enable seamless sharing of information across the organization through integration • Support strategies; Global Single Instance, Shared Services • Eliminate redundant and niche applications • Reduce risk • M d i l Modernize legacy applications li ti • Simplify / standardize technology infrastructure Shift IT spending from Infrastructure • Improve security and regulatory compliance to Strategic Investment • Delivery models; Buy vs Build ASP SaaS vs. Build, ASP, Copyright ©2009 Oracle Corporation. All rights reserved.
  • 11. Architecture Vision Scope Considerations • Avoid “boil the ocean” approach. Attempt to define a scope that either 1. Reflects a “horizontal / vertical slice” of functionality, aligned with a business goal or objective. For example: – Rationalize all applications that support Financial Control & Reporting, with the goal of improving the quality and timeliness of information – Rationalize all applications that support Month End Close, with the goal of reducing Month End Close from xx days to x days – Rationalize all applications that support a Business Process in need of streamlining 2. Reflects a manageable set of layers of the enterprise technology capabilities, e.g. • Servers – consolidate or upgrade to reduce “sprawl” • Database – standardize/consolidate onto fewer instances • Integration middleware – standardize onto a single platform – leverage technologies like AIA to reduce integration complexity Copyright ©2009 Oracle Corporation. All rights reserved.
  • 12. Architecture Vision Considerations • Confirm with Customer, their existing applications inventory will be mapped to Capabilities Model to identify redundancy/gaps • Common portfolio scoring criteria include strategic value, functional fit, conformance to IT standards, risk and TCO • For Application Portfolio Rationalization – Business Capabilities approach is commonly employed with customers who have low level of maturity in applications portfolio management and business process management – Oracle Business Capabilities Model enables teams to accomplish the first iteration of Application Portfolio Rationalization in less time, with fewer resources – The BCM can be used either in spreadsheet form or with a tool such as Primavera Prosight or Troux. – For Technology Capabilities Rationalization – Use the Oracle Technical Reference Model(TRM) to categorize Assets – The TRM can be used either in spreadsheet form or with a tool such as Primavera Prosight or Troux. Copyright ©2009 Oracle Corporation. All rights reserved.
  • 13. Architecture Vision Considerations • Make it clear that Portfolio Rationalization may effect a loss in functionality in order to enable greater agility. • Apply the 80/20 rule to Application Functionality. If the target application supports 80% of the required functionality then the remaining 20% should not preclude its adoption as the standard. When implementing the remaining 20% make sure that they are done in such a way as not to impede upgrades to the application. • Composite applications can be set up to handle ‘missing’ functionality until such a time that the business processes change or the target application can support the given requirements. • It is better to use the extensibility features of applications rather than customizing the application itself. This will enable easier application upgrades and result far less complexity. Copyright ©2009 Oracle Corporation. All rights reserved.
  • 14. Guiding Principles Sample Principles for Future State Architecture Business Architecture Simplified / Enable agility to Improve Operational standardized / deploy new Efficiency / Reduce managed business products & Costs processes capabilities Application Architecture Maintain Shared Reduce / Acquire COTS Standardize products & Common Application Application customize only as Platform Footprint necessary Information Architecture Real-time Common Enterprise Out of the Box information updates Object Models analytics / schemas / monitoring Technology Architecture 24x7 platform Open standards & Optimized , scalable, availability systems agile environment Copyright ©2009 Oracle Corporation. All rights reserved. 16
  • 15. Architecture Vision Sample Principles Business Architecture Principles • Cost Optimization – Low cost across the lifecycle of a product or service is a compelling value proposition for targeted customer segments. • Corporate Environment Responsibility – Going green is not only crucial from a social responsible and moral standpoint, it also has economic benefits. Eco-efficiency, eco- transparency and eco-innovation are critical for a greener future. • Enterprise Balance – This principle embodies “service above self” and decisions made from an enterprise wide perspective h t i id ti have greater l t long t term b benefit th t ti l d i i fit than tactical decisions made f d from a particular organizational perspective. Application Architecture Principles •CCommon U A li ti Use Applications – D li ti capability i expensive and proliferates conflicting Duplicative bilit is i d lif t fli ti data. • Technology Independence – Independence of applications from the underlying technology allows applications to be developed, upgraded, and operated in the most cost-effective and timely way. • Adherence to Open Standards - promote business / IT agility, reduce risk and achieve a lower agility overall TCO than proprietary applications. • Common Development Methodology and Tools - Standard development methodologies increase the likelihood of high quality results and promote reusable components. • Replace Obsolete Applications – Every application has a limited useful life span. Beyond this life span, the application becomes functionally deficient and costly to operate and maintain. p pp y y p Copyright ©2009 Oracle Corporation. All rights reserved. 17
  • 16. Architecture Vision Sample Principles Information Architecture Principles •Data Quality – Systems that consistently carry stale and incomplete data pose risk and inefficiency to the business and should be streamlined to only carry the information that it can realistically ensure quality for. •Master D t M M t Data Management - M lti l sources of data cause data quality/integrity i t Multiple fd t d t lit /i t it issues th t greatly i that tl increase system complexity and overall cost, while reducing agility. •Standard Data Exchange Format – Exchanging data in standardized representations lowers integration cost of supporting new and changing data model requirements. Technology Architecture Principles •Adherence to Open Standards - Standards compliance enhances flexibility. •Platform Standardization – simplifies maintenance and lowers support costs. •Availability - Loss of business service can be very costly and can often be underestimated. •Performance and Scalability - Responsive systems, with sufficient capacity, enable business success. •Service Level Objectives - If the Technology does not allow the business to meet its Quality of Service (QoS) objectives, then the business will suffer. bj ti th th b i ill ff Governance Principles •Strategic Focus - Aligning the Enterprise Architecture with the business strategy increases the value of IT to the business. •Accountability - Accountability structures encourage compliance with the Enterprise Architecture. •Compliance to Enterprise Architecture - An effective Enterprise Architecture needs to be a guide for all IT projects •Wide Participation - Wide participation by stakeholders throughout the enterprise ensures that the Enterprise Architecture will meet the optimal requirements of the enterprise, not just a select group of LOB requirements. •Quantitative Decision Making - Utilizing quantitative processes and metrics provides a consistent and equitable means of evaluating decisions and i f l ti d i i d increases th effectiveness of E t the ff ti f Enterprise A hit t i Architecture GGovernance. Copyright ©2009 Oracle Corporation. All rights reserved. 18
  • 17. Business Case Development Performed Architecture Vision Phase e o ed c tectu e s o ase Architecture Current Future Strategic EA Business Vision State State Roadmap Governance Case • Strategy Map • Understand the • Agree to • Business Value • Identify • Define Future - Customer existing Business Architecture alignment with State Costs/Risks • Identify Perspective Case culture Future State: existing auditing timelines and • Estimate EA - Financial - Quantifiable and other • Identify existing: milestones for Roadmap Perspective Measures financial - Goals / Drivers measurement Investments - Metrics for structures and Business Case • Business Model - Priorities calculation processes • Perform Development - Measures used - Value Proposition - Non-tangible or Cost/Benefit Activities - Metrics preferred - Cost Structure Soft criteria analysis and - Monetization Artifacts - Revenue Stream numbers • Build the actual Business Case • Business • Assess against document Capability Model benchmarks • Operating Model - Level of Business Process Integration and Standardization Work Effort Copyright ©2009 Oracle Corporation. All rights reserved.
  • 18. Current State Architecture Phase Copyright ©2009 Oracle Corporation. All rights reserved. 20
  • 19. Step 1 - Inventory Inventory Current Portfolio • The process of rationalizing your portfolio begins with capturing an inventory of all applications and th underlying t h l ll li ti d the d l i technology platform, currently i use. l tf tl in • Capture information pertaining to an application’s underlying technology (e.g., hardware, operating system, database, etc.) as well. Standardization and lower TCO can be realized through migration of applications to run on a common technology platform. • Automated tools can quickly identify servers and software applications installed on your network, but there may be no substitute for human intervention when it comes t determining b i i f to d t i i basic information f application portfolio scoring such as ti for li ti tf li i h business capabilities mapping, strategic value, functional fit, conformance to IT standards, risk and TCO. • Completing such an inventory will usually reveal many overlapping and duplicate applications that are candidates for consolidation. • Spreadsheets or a tool like Treux can be used to capture the inventory list. Copyright ©2009 Oracle Corporation. All rights reserved.
  • 20. Current State Architecture Inventory of Existing Applications Copyright ©2009 Oracle Corporation. All rights reserved.
  • 21. Current State Architecture Deliverable Details – Applications Inventory Copyright ©2009 Oracle Corporation. All rights reserved. 23
  • 22. Step 2 - MAP Map Current Portfolio to business functions • Once you have captured the pieces of the portfolio, they must be mapped to the business f b i functions th t th support. ti that they t • The mapping does not necessarily need to be at a very granular level. Level 1 or 2 business process flows can be used for this effort. You could also use a simple matrix showing the applications and which business functions they support. • It is especially important to capture where a particular business process is duplicated. Through an iterative process, when new business processes are discovered relative to a given portion of the portfolio, the remainder of the portfolio should b analyzed ( t l tf li h ld be l d (at least at a summary l t t level) t d t l) to determine if th i those pieces are also supporting this process. Think in terms of a company that has more than 1 ERP system. While the multiple system may each support unique business processes, it it more likely that there is overlap among them. • Spreadsheets or a tool like Treux can be used to capture the inventory list to business process mapping. Copyright ©2009 Oracle Corporation. All rights reserved.
  • 23. Current State Applications Matrix Current State Applications Layer Perspective Customer Internet Accounts Service & Billing Reimbursement Relations Mgt. Mgt Marketing Payable Repair AMIS Recipient QuickBooks MCC CREM BigTree MCC MCC AMER Web Store ACT CREM Navision ISCALA CREM EVA 3 EMEA Business MCC EBS Filemaker CREM APAC Works Pro SAP EBS Australia Copyright ©2009 Oracle Corporation. All rights reserved.
  • 24. Current State Architecture Deliverables • Applications Inventory • Owners • Business Users • Costs (* to be used in generating the business case) • Etc Etc… • High Level (Just Enough Just in Time) • Current Applications Architecture • Current Data Architecture • Current Technology Architecture • Current Integration Architecture • Current IT Organization Chart (* tto b used in establishing governance) be di t bli hi • Current PMO Structure (* to be used in establishing governance) Copyright ©2009 Oracle Corporation. All rights reserved. 26
  • 25. Business Case Development Performed During Current State Architecture Phase e o ed u g Cu e t c tectu e ase Architecture Current Future Strategic EA Business Vision State State Roadmap Governance Case • Strategy Map • Understand the • Agree to • Business Value • Identify • Define Future - Customer existing Business Architecture alignment with State Costs/Risks • Identify Perspective Case culture Future State: existing auditing timelines and • Estimate EA - Financial - Quantifiable and other • Identify existing: milestones for Roadmap Perspective Measures financial - Goals / Drivers measurement Investments - Metrics for structures and Business Case • Business Model - Priorities calculation processes • Perform Development - Measures used - Value Proposition - Non-tangible or Cost/Benefit Activities - Metrics preferred - Cost Structure Soft criteria analysis and - Monetization Artifacts - Revenue Stream numbers • Build the actual Business Case • Business • Assess against document Capability Model benchmarks • Operating Model - Level of Business Process Integration and Standardization Work Effort Copyright ©2009 Oracle Corporation. All rights reserved.
  • 26. Step 3 – Analyze Analyze the Portfolio information gathered in Phases 1 and 2 applying objective criteria • The analysis should be done in the context of what the portfolio should look like in the future, not where is it now. , • Portfolio evaluation can be simple or elaborate, depending on organizational maturity. For some organizations, just reviewing support for mission objectives and capturing an estimate of application costs will be a substantial accomplishment, accomplishment and is often enough to identify “low hanging fruit . low-hanging fruit” • When a recommendation for an application isn’t obvious, a more detailed analysis is required. While this could involve a wide array of criteria, some obvious considerations would include: strategic value, functional fit, conformance g to IT standards, risk and TCO. • Whatever level of analysis is applied, when the process is completed, you are able to recommend actions to take for each application including replacement, retirement, consolidation upgrade, modernize etc. retirement consolidation, upgrade modernize, etc • Make sure to take integration and information architecture changes into account when developing the future state architecture. Portfolio Rationalization almost always involves changes to interfaces ( y g (integrations) and the underlying data for g ) y g the applications. Copyright ©2009 Oracle Corporation. All rights reserved.
  • 27. Future State Architecture Phase Copyright ©2009 Oracle Corporation. All rights reserved. 30
  • 28. IT Portfolio Scorecard Prioritize Future State Capabilities (Specific Criteria) Likelihood of Success X- Y- Criteria Axis Weight Score Business Value Criteria Axis Weight Score Out of the Box X1: 15% Financial Return Y1: 30% Functionality Number of Interfaces X2: 15% Risk Y2: 20% Development Effort X3: 20% New Business Benefits Y3: 15% Support X4: 10% Technology Efficiency Y4: 10% Business Critical X5: 25% Impacts Revenue Stream Y5: 15% Functionality Standards Based X6: 15% Implementation Time Y6: 10% X 100% Dimension Total Y 100% Source: Kraft Foods, 2002 Copyright ©2009 Oracle Corporation. All rights reserved. 31
  • 29. Weighting Criteria Examples Hardware Characteristics • % utilization – currently at peak would suggest a need for upgrade upgrade. • Energy Efficiency – older machines will have higher power requirements, need more cooling and generally have a larger physical footprint in the datacenter • Scalability – can the machine be scaled internally (add processors or memory) or is it at full capacity? p y • Purpose – what applications are currently running on the particular machine and are they supporting business critical functionality? • Standards – it the machine in the currently recommended architectural standards? • S Support – h t how many people are th l there in the organization that can support the i th i ti th t t th hardware? • Lease Term – is the machine leased or owned, and is the lease term due to expire? • Manageability – is the machine easy to manage (does it have built in sensorssensors, can it to predictive self healing or it limited to failure notifications)? • Interfaces – does the machine support all the interfaces required for maximum availability and performance (does it support Infiniband, does it meet HA redundancy requirements)? y q ) Copyright ©2009 Oracle Corporation. All rights reserved. 32
  • 30. Weighting Criteria Examples Application Characteristics • Number of Customizations - will the customizations need to go into the target application – or will the business change to deal with less customizations? • Number of Interfaces - they will need to be re-written if the application is being removed • Number of Developers - how many are currently supporting an application that is being removed? They will need to be re-trained which will eat into short g y term cost savings. • Number of Support Personnel – the more that are re-purposed the lower the overall cost • Number of Versions Back - is it still supported by the manufacturer or will it needed t b upgraded? d d to be d d? • Adheres to Target Standards - helps achieve a simplified infrastructure – which will lower costs and improve agility in later stages of maturity • Has functionality to differentiate company in the marketplace – this would be a reason not choose a COTS application as a replacement • Number Users - how many people will need to be trained/re-trained on the target application? Copyright ©2009 Oracle Corporation. All rights reserved. 33
  • 31. Weighting Criteria Examples Business Value • Eliminates HW/Support/Licensing – will reduce TCO • Reduces Risk – systems that are easy to implement have reduce risk and can generate faster ROI. • Lowers HVAC/Electric/support – more energy efficient systems are more efficient and will reduce costs • Directly Impacts Revenue Stream - talks to risk – back office rationalization may be lower risk than a CRM or Customer Facing system directly tied to revenue. • Provides needed functionality to g y grow the business - may rationalize an y application with an upgrade that the business currently needs • Enables quicker response to market factors – agility is a key differentiator for businesses. Those that can react quickly to market demands and opportunities will have a competitive edge. • Meets/Increases Compliance Requirements – as regulations increase, increase businesses need to ensure their stakeholders that they are compliant to maintain shareholder confidence. Copyright ©2009 Oracle Corporation. All rights reserved. 34
  • 32. IT Portfolio Matrix > Prioritize Future State Capabilities 100 Difficult to execute but high value to the business Some low hanging fruit Valu to the Business 50 ue Do not fund these projects Fund Selectively 0 0 50 100 Ability to Succeed Source: Kraft Foods, 2002 Copyright ©2009 Oracle Corporation. All rights reserved. 35
  • 33. Future State Architecture Application Portfolio Analysis Copyright ©2009 Oracle Corporation. All rights reserved.
  • 34. Future State Architecture Artifact Details – Application Diagram Copyright ©2009 Oracle Corporation. All rights reserved. 37
  • 35. Future State Architecture Applications Technology Footprint Copyright ©2009 Oracle Corporation. All rights reserved.
  • 36. Future State Architecture Artifact Details – Information Architecture Copyright ©2009 Oracle Corporation. All rights reserved. 39
  • 37. Future State Architecture Artifact Details – Applications Integration Diagram ICC EAI Architecture BUNZL THAI IDS E WMS PO ASN INTF361 INTF362 Nistevo Ni t INTF357 INTF360 Order INTF358 Transportation USSTCMN0 INTF359 INTF363 FTP Server RMF WBIC PO ASN Bill of Material INTF340 INTF361 INTF362 Invoice INTF338 COMCARE PO INTF306 Order INTF357 MAPICS PO INTF358 Invoice INTF307 ASN INTF359 Goods Order INTF112 Receipt INTF360 TRACKX PO INTF116 Order WMS Item Basic INTF104 Transportation Vendor INTF127 INTF363 Gen Inventory JD Movement INTF339 Edwards SAP Item Basic INTF334 SATTSTORE Goods Receipt INTF337 WMS ASN INTF332/335 Order PO INTF333 Order INTF 324/325/326 BPCS Customer INTF327 WCMt Dual Inventory INTF121/122 Price List INTF330 e Catalogue e Catalogue INTF3288 INTF331 Product Item Inventory Catalogue Item INTF329 Inventory Report INTF298/300 Report INTF299/301 OPTIVA Bill of Material INTF304 WERCS Product DB A2A B2B Copyright ©2009 Oracle Corporation. All rights reserved.
  • 38. Reference Models Architecture Component Framework Collectively, the Architecture Component Framework assets map onto the Technology, Information and Application Architecture layers of an enterprise architecture framework. OFRA - The OFRA best practices framework maps directly onto the technology architecture layer of an enterprise architecture framework. OFRA is based on a number of architectural design perspectives that address specific architecture patterns for designing solutions – SOA E2.0 and so on. E h perspective tt f d i i l ti SOA, E2 0 d Each ti embodies the sum knowledge and experience of Oracle, its partners and customers gained from implementing Oracle-based solutions. Each perspective is defined to maximize the benefits of the Oracle technologies that are exploited in the design. th d i ORA – is a high level classification of software capabilities spanning technology, information and application architecture layers . Technology Capability Blueprint – an alternative viewpoint of the software capabilities required to meet logical architectural requirements Copyright ©2009 Oracle Corporation. All rights reserved.
  • 39. Reference Models Industry Reference / Solution Design An Industry Reference Architecture is an industry specific rendering of ORA. It maps against the technology, information and application architecture layers of an EA framework An IRA provides a definition of framework. Oracle’s technology stack and industry footprint capabilities that are relevant for meeting the needs of a specific industry or industry domain. Solution Designs include industry solutions & technology patterns. Industry Solutions - Technology focused solution architectures defining high level functions and process flows, and with Oracle Technology and industry footprint mapping Technology Patterns - Technology focused solution architectures defining functions and process flows, and with Oracle Technology stack mappings Copyright ©2009 Oracle Corporation. All rights reserved.
  • 40. Reference Architecture Taxonomy Design Oracle Enterprise Architecture Offer Best Practices Framework Architecture Framework Business Architecture Component ethodology Governan Framework Application Architecture Oracle Information Architecture Reference nce Architecture Me OFRA Technology Architecture Perspectives Technical SOA O ac e product app gs Oracle p oduct mappings Reference Reference Model Architecture (3rd party mappings) E2.0 Reference Architecture Solution Designs Security S it Reference Architecture Technology Industry Industry Patterns Solutions Reference Grid Architectures Reference Architecture BI/DW Reference Architecture Technology (Capability) Maximum Blueprint Availability Architecture Copyright ©2009 Oracle Corporation. All rights reserved.
  • 41. Oracle Technology Reference Model June 2010 Development Middleware Security Management User Interaction Authentication Incident Content Mgmt BI Collaboration Mgmt g SOA & BPM Authorization Programming Application Grid Service Level Languages Mgmt Directory Di t Database Info Mgmt Storage Grid Configuration IDE Analytics Auditing Mgmt Mgmt Mgmt Disaster Data Backup Embedded Recovery Replication In-Memory Encryption Security Recovery Performance S/W Mgmt Configuration Mgmt Provisioning Infrastructure I f t t Security OS VM Server Storage Network IRM Mgmt Copyright ©2009 Oracle Corporation. All rights reserved. 44
  • 42. Oracle Applications Capability Reference Model– Financial Industry Model Access the IBU Portal Here Copyright ©2009 Oracle Corporation. All rights reserved. 31
  • 43. Future State Architecture Future State Applications Footprint Analytics OM, SCM, OM, SCM, OM, SCM, CRM Loyalty iStore Sales Field Service Field Service Field Service Financials Financials Financials iStore Marketing Order Mgmt Pricing CTO Business Operations Supply Chain Demand Order Procurement Services Planning Planning Management Demantra Configurator Replenishment ASCP Demantra PIM Forecasting Configurator Configurator Procurement Trade Management Procurement Point-of-Sale Service Contracts Service Contracts ASCP Optimization Forecasting lanning Store Inventory Mgmt Advance Scheduling Demantra Supplier Inventory Demantra Order Management InvoiceQuality Quality Match Planning Scheduling Supplier Advance Forecasting Advance Forecasting Order Management Item Planning g Returns Management Supply Network Collaborative Collaborative Warehouse Merchandise Planning Planning Category Mgmt Advanced Pricing Advanced Pricing Workforce Scheduling Optimization Management Management Price Optimization Learning Mgmt Value Chain Transportation Global Global Price Management Collaboration Management Order Promising Order Promising Promotion Planning & Optimization Store Helpdesk Value Chain Allocation Home Delivery Demand Forecasting “AS IS” Sales Audit Workforce Comms “TO BE” Corporate Administration EPM Financials Financials Human Resources Real Estate Financials Indirect Procurement Projects Compensation Helpdesk HR IT FIN Master Data Management Integration and CollaborationCustomer Customer Customer Online Customer Online TCA TCA Data Hub Data Hub Enterprise Infrastructure Apps you own Apps you own Proposed New Apps Proposed New Apps HCM Copyright ©2009 Oracle Corporation. All rights reserved.
  • 44. Future State Architecture Deliverable Details – Apps/HW Footprint Copyright ©2009 Oracle Corporation. All rights reserved.
  • 45. Future State Architecture Deliverable Details – Integration Diagram Copyright ©2009 Oracle Corporation. All rights reserved.
  • 46. Future State Architecture Deliverable Details – MDM Diagram Copyright ©2009 Oracle Corporation. All rights reserved. 49
  • 47. Business Case Development Performed During Future State Architecture Phase e o ed u g utu e c tectu e ase Strategic EA Architect Current Future Business Roadma Governa ure State State Case p nce Vision • Strategy Map • Understand the • Agree to • Business Value • Identify • Define Future - Customer existing Business Architecture alignment with State Costs/Risks • Identify Perspective Case culture Future State: existing auditing timelines and • Estimate EA - Financial - Quantifiable and other • Identify existing: milestones for Roadmap Perspective Measures financial - Goals / Drivers measurement Investments - Metrics for structures and Business Case • Business Model - Priorities calculation processes • Perform Development - Measures used - Value Proposition - Non-tangible or Cost/Benefit Activities - Metrics preferred - Cost Structure Soft criteria analysis and - Monetization Artifacts - Revenue Stream numbers • Build the actual Business Case • Business • Assess against document Capability Model benchmarks • Operating Model - Level of Business Process Integration and Standardization Work Effort Copyright ©2009 Oracle Corporation. All rights reserved.
  • 48. Strategic Roadmap Phase Copyright ©2009 Oracle Corporation. All rights reserved. 51
  • 49. Step 4 - Transform Propose the appropriate actions to transform the “Current State” to the desired “Future State” using Transitional Architecture(s) • Once you have completed the Application Portfolio Analysis and developed a Future State Architecture, you are able to recommend actions to take for each application. • The recommended actions may include: – Replacing existing applications with Oracle Applications and retiring existing applications, resulting in Global Single Instance or Shared Services model – Upgrading existing Oracle applications – Modernizing legacy mainframe applications, leveraging Oracle SOA / AIA Foundation Pack – see Appendix or Modernization site – Migrating existing applications to run on a common platform (Oracle DB / RAC / Linux) – Enterprise SOA: Integrating existing applications leveraging Oracle SOA / AIA and optimizing Business Processes leveraging Oracle BPA Copyright ©2009 Oracle Corporation. All rights reserved.
  • 50. Step 4 - Transform • The recommended actions may include (continued): – Introducing a single User Interface layer, leveraging Oracle WebCenter, across all applications to establish a common user e perience and ser experience collaborative work environment for End Users – Enterprise BI / DW / Reporting solution, leveraging Oracle Business Intelligence EE g – Enterprise Content Management solution, leveraging Oracle Universal Content Management – Enterprise Security solution, leveraging Oracle Identity Management p y , g g y g – OnDemand vs. OnPremise, Buy vs. Build, SaaS, etc… • A Single Global Instance of Oracle Applications may be the desired goal, goal however a “big bang” approach may not be practical An big bang practical. Implementation Roadmap reflecting a phased-rollout approach (employing one or more of the recommended actions on the previous slides) is a means of achieving a GSI incrementally, thus mitigating risk and i d impact of change on an organization. f h i i Copyright ©2009 Oracle Corporation. All rights reserved.
  • 51. Strategic Roadmap Deliverable Details – Prioritized Candidate Projects Primary Targe ts Secondary Targets ntiating Build & Future State 1 Cu stomize a s Differen necessa ry to diffe rentia te usiness Value 4 Buy & Future State Medium 3 cu stomize a s 2 ne ce ssary Bu The Oracle Insight identified 5 major recommendation categories that were 7 A C D B evaluated for prioritization Tablestake E High 5 Buy be st Future State pra ctice A Core Applications 6 Unstructured Data B Management Impact Business Process C Optimization Marginal Stable Best Practice Advantage D Single, Common UI Current Operating Performance E Protected Enterprise Medium Low Medium High Effort Copyright ©2009 Oracle Corporation. All rights reserved.
  • 52. Strategic Roadmap Functionality Driven Transitional Architecture Current State (CS) Establish Common Migrate to Common Single Payroll Application Payroll Application Application • MA& Growth resulted • Define Standards for common • Establish common business • Execute common business in 4 payroll systems p y y p y payroll application. pp p processes for p y payroll data p processes for Payroll y Business • Set up PeopleSoft rules to capture and processing support entire employee population • Multiple payroll • Set up PeopleSoft instance • Consolidate Payroll apps • All new employees set up in applications – 1 • Build migrations from existing • Train payroll users on new PeopleSoft Payroll. PeopleSoft Payroll payroll applications into application • Retire obsolete payroll Apps instance PeopleSoft • Execute Migration plans to applications. • Establish interfaces to Payroll move employee data into new Data (i.e. budgeting apps) instance • Payroll data stored in • Establish single view of the • Formalize data governance • Data Governance Processes in multiple applications employee for Payroll data procedures. Place • Establish Data Governance • Validate migrated employee • Product metrics for business info Processes data. process • Establish metrics for business processes • No standard • Set up infrastructure to support • Run instance on new platform. • Tune application as required to hardware or software Enterprise PeopleSoft Instance support Payroll functions for payroll Tech applications Copyright ©2009 Oracle Corporation. All rights reserved.
  • 53. Strategic Roadmap Business Process Driven Transitional Architecture Current State Rationalize Sales Rationalize Financial Rationalize HCM Ready for (CS) Process Processes Applications Optimization • Define Current • Establish common • Establish common • Establish common • Common use business Business State Here business processes for business processes for business processes for processes can be sales Finance people related functions optimized on a new infrastructure platform for grown • Define Current • Consolidate disparate • Consolidate Financial • Consolidate ERP • Consolidate Applications State Here sales applications onto a applications onto a applications onto a single can be optimized on a common platform common platform platform shared platform Apps • Standardized Application • Standardized Application • Standardized Application Interfaces in Place Interfaces in Place Interfaces in Place • D fi C Define Current t • Si l view of sales d t Single i f l data • Si l view of fi Single i f financial i l • Si l view of Single i f • C Common/Shared d t i /Sh d data is State Here for the organization data for the organization employee/partner/etc… ready to be consolidated • Data Governance • Data Governance data for the organization into a single database info Processes in Place Processes in Place • Data Governance instance or common Processes in Place database platform • Define Current • Apps and process • Apps and process • Apps and process • Standard Infrastructure State Here standardized on standardized on standardized on platform optimized for HA Tech architecture standards architecture standards architecture standards and scalability – enabling growth Copyright ©2009 Oracle Corporation. All rights reserved.
  • 54. Oracle@Oracle Architecture Roadmap Current S C State: <Transitional Future SState: Business Silos States> Operational Excellence (1998) (2003) Business • 40 Data Centers • Multiple Transition • Centralize and Globalize IT Phases Architecture • 2300+ S ff Staff • C Centralize IT GGovernance • 1998 65 ERP inst. • Gain IT efficiencies via IT standardization • 2001 20 ERP inst. & optimization • 2002 10 ERP inst. • Reduce Data Centers (2)/Staff (1600) • Save on expenses ( p ($1B/year) y ) • 2003 1 ERP inst inst. Application • Few standard business • Standardize core business processes and • For BPs, started with Architecture processes rationalize apps RevRec/Financials • 40 Education registration • Education Sys Rationalization (1) systems • Phase I Capabilities • IT Support Rationalization (1) • 27 IT Support apps • Acct • E-Bus SSuite S / Std/Rationalization • >1000 applications Reconciliation (< 100 applications) • Corporate Information • 63 Financial databases • Financial Data Rationalization Submissions Architecture • 60 IT Support databases (1 single global instance) • Process • IT Support Data Rationalization pp Efficiency (1 single global instance) • 97 Email servers on 120 • Phase II Capabilities • Email Consolidation Technology Architecture databases • Full Balance (2 server cluster/4 DBs) • 501 Education servers Sheet & P&L • Education Server Consolidation (296) • 600 t t servers test • E Exceptions ti • T t Server Consolidation (30) Test S C lid ti • Analysis/Review … Copyright ©2009 Oracle Corporation. All rights reserved. 57