While the role of IT leaders is being re-imagined, the systems that run their business need to evolve quickly for mobile, social, massive amounts of data, and cloud. Learn from CIO of NetApp, Cynthia Stoddard, on how companies of any size can transform their business by building apps faster on the Salesforce Platform. Transform the role of IT from infrastructure support to innovation leaders. Learn more about the unbound cloud: http://nt-ap.com/1gcbG9W

1. Cynthia Stoddard
Senior VP & CIO

2. NetApp Today
• Recognized as a FORTUNE 500 Company,
2013
• Creator of Data ONTAP, the industry's #1
branded storage operating system
• #1 Storage Provider to the US Government
• #3 World’s Best Multinational Workplaces 2013
• #6 FORTUNE’s “100 Best Companies to
Work For” 2013
• Deployed Salesforce.com in 2011
• > 10k users globally
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3. IT Enables NetApp Growth
12,000+ employees, 150 offices
7 IT data center locations, 5 engineering data centers
~300 business applications, 6 tier-1 apps
~3,900 Servers / ~2,600 Virtual
~10 PB storage
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4. Business challenge: Field & Partner Efficiency
Cumbersome steps for basic quote-to-order
Lack of early and upstream visibility into opportunities
Redundant processes across multiple organizations & systems
Poor performance due to patch work of outdated technologies
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5. Business transformation: “Opportunity to Fulfillment”
Business Objectives
Account / Contact Mgmt
Lead
Opportunity
Quoting
Scalable
Platform
Data
Quality
Sales
Productivity
Configuration
Pricing
Order / Fulfillment
Single Point of Entry
(visibility & mgmt)
Simplify
Quoting
Future
Capabilities
Ease of Doing Business for Field & Partners
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6. Launched Two Strategic Programs
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7. High-Level Integration Framework
Consistent User Experience
Single
Gateway
Common Business Processes
SFDC
Oracle
Others
Agile Data Infrastructure
7

8. Salesforce & Oracle Integration Advantages
Seamless user experience – single gateway, consistent look & feel
Scalable business processes – leverage best of breed & future capabilities
Rapid user adoption – leverage SFDC usage to minimize training & adoption
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9. Business Benefits Achieved
SFDC becomes source of truth for
sales opportunities and pipeline
Information on accounts and
contacts centralized in SFDC
SFDC integrated with Oracle R12
to support Configuration/Quote
Ease of Doing Business for Field & Partners
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10. Leveraging the SFDC Platform
Connecting to other SFDC Solutions (Through App Exchange)
Vartopia
Apttus
BunchBall Nitro
(Deal Registration)
(Contract Mgmt)
(Gamification)
OrgChart
EchoSign
Drawloop
(of accts, contacts)
(e-signatures)
(preso generation)
NewProspex
GridBuddy
Walker
(B2B data service)
(Dat Mgmt, edits)
(Survey Tool)
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