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Business Plan for Tourism

Index

Index ........................................................................................................... 1
1. General..................................................................................................... 3
  Short History .............................................................................................. 3
  Company Info............................................................................................. 3
2. Business Description ................................................................................... 4
  Industry Analysis ........................................................................................ 4
  Mission ...................................................................................................... 4
  Business Goals ........................................................................................... 4
  Project Objectives ....................................................................................... 4
  Future Developments .................................................................................. 4
  Value Proposition ........................................................................................ 4
  The Brand Proposition .................................................................................. 4
  Business Model ........................................................................................... 4
3. Market Analysis .......................................................................................... 5
  Industry Analysis ........................................................................................ 5
  Targets and Growth ..................................................................................... 5
     1.   Local Market..................................................................................................... 5
     2.   Your market ..................................................................................................... 5
     3.   Your Target Market ........................................................................................... 5
     4.   Target Market Research ..................................................................................... 6
     5.   B2B Market – Selling your project through an Incoming Agent or a Wholesaler .......... 6
  Competitive Analysis ................................................................................... 7
     Direct: ................................................................................................................ 7
     Indirect: .............................................................................................................. 7
     Competitive Positioning: ........................................................................................ 7
     Barriers to enter the market:.................................................................................. 7
     Name the barriers which may make it difficult to enter your project or your product into
     the market. ......................................................................................................... 7
     Competitive advantage: ......................................................................................... 7
  SWOT Analyses .......................................................................................... 7
     McDonald’s Hamburgers (Example) ......................................................................... 7
  Pricing strategy .......................................................................................... 8
  Demand Forecast and Evolution of Market ...................................................... 8
4. Product ..................................................................................................... 9
  Product Outline ........................................................................................... 9
  What kind of products are you selling? ........................................................... 9
     1.      A ................................................................................................................ 9
     2.      B ................................................................................................................ 9
     3.      C ................................................................................................................ 9
     4.      D................................................................................................................ 9
     5.      E ................................................................................................................ 9
     6.      F ................................................................................................................ 9
5. Marketing .................................................................................................10
  Affiliation Marketing ...................................................................................10
  E-Marketing ..............................................................................................10
  Direct marketing ........................................................................................10
  Sales ........................................................................................................10
     B2C Sales .......................................................................................................... 10
     Selling your project or product to consumers .......................................................... 10
     B2B sales .......................................................................................................... 10



                                                       Page 1                                                       5/20/2008
                                          Copyright: Nelleke Pruijs, Antwerp
Business Plan for Tourism

6. Planning & Implementation .........................................................................11
7. Financials .................................................................................................12
  Assumptions & Limitations...........................................................................12
  Projected P & L ..........................................................................................12
     PROJECTED P&L STARTUP .................................................................................... 14
     PROJECTED P&L FIRST YEAR OF OPERATION .......................................................... 15
     PROJECTED P&L FOR 5 YEAR PERIOD .................................................................... 17
  Projected Cash flow ....................................................................................19
     PROJECTED CASHFLOW START-UP ........................................................................ 19
     PROJECTED CASHFLOW FIRST YEAR OF OPERATION ................................................ 20
8. Investment Request ..................................................................................22
  Contact Information ...................................................................................22
  About Our Business ....................................................................................22
     What is your project/company's unique value proposition? ........................................ 22
     Description of your product or service. ................................................................... 22
     USP’s ................................................................................................................ 22
     Who are your target customers? ........................................................................... 22
     Describe your primary and secondary target market ................................................ 22
     Business info...................................................................................................... 22
     About your Finances............................................................................................ 23




                                                      Page 2                                                     5/20/2008
                                         Copyright: Nelleke Pruijs, Antwerp
Business Plan for Tourism

1. General

Short History

Write a short history of the project and how it has developed


Company Info

The business location
Describe the location in connection with other points of interest
Physical business address

Management Bios
Name the people responsible for the management of the project. Give an outline of
their responsibilities. Such as:

    •   General Manager
    •   Product Development and Business & Sales Manager
    •   Financial officer
    •   Marketing manager
    •   Webmaster
    •   Customer service




                                              Page 3                      5/20/2008
                                 Copyright: Nelleke Pruijs, Antwerp
Business Plan for Tourism

    2. Business Description

Industry Analysis
Study the tourism industry in your area. Get numbers, figures and statistics.


Mission

Try to explain in one sentence what you want to achieve and how you think to achieve it.

Think of a slogan that you can use to encourage your co-workers to reach your goal.


Business Goals
Describe your goals in detail and in several points


Project Objectives
Describe the objectives to achieve your goals in detail and in several points


Future Developments
Describe what your futures plans are to further develop your project.


Value Proposition
Describe why your project is important, why is it different or of more value then other projects
in your area.



The Brand Proposition
How to establish your project as a ‘brand’ with instant recognition. A ‘must see’ project.
Establish who you want to attract with your project.


Business Model
Describe your business model: privately owned, cooperative, government owned




                                              Page 4                                   5/20/2008
                                 Copyright: Nelleke Pruijs, Antwerp
Business Plan for Tourism

3. Market Analysis

Industry Analysis
What are the main tourist attractions in your area? Where do tourists come from, how long do
they stay, what do they want to see. Do they come in groups or as individual travelers?


Targets and Growth

1. Local Market
The potential of the market is the total number of people who visit your area per year. Find
out the growth over the last few years and the expected growth over the next few years.
Make a difference in visitors from national origin and international origin.

2. Your market
The potential of your market is the total number of people who visit your destination per year.
Find out the growth over the last few years and the expected growth over the next few years.
Make a difference in visitors from national origin and international origin.
Show these figures in graphs and tables.

3. Your Target Market
Primary Target Market

    •   Age group
    •   Household index
    •   Socio Economic Group
    •   Spending patterns
    •   Coming from: National: what province or city – International: what country

This will establish on which group you needs to focus your marketing efforts. You can now
make a judgment, founded on the basis of these facts that you should concentrate your efforts
on which group of tourists. Example graph:




                                             Page 5                                   5/20/2008
                                Copyright: Nelleke Pruijs, Antwerp
Business Plan for Tourism

Secondary Target Market

    •   Age group
    •   Household index
    •   Socio Economic Group
    •   Spending patterns
    •   Coming from: National: what province or city – International: what country

Identify your secondary market.


4. Target Market Research
It is important to try and do some market research to establish your primary and secondary
market. You can do a little survey with all the people that visit your destination over a period
of time.


                   Age of Respondents


                                                 18-25
                                                 26-35
                                                 36-45
                                                 46-55
                                                 56-65
                                                 65+



As the example chart above will show the age of most of the respondents that fall mostly into
your primary and secondary target group. A good result can be reached by questioning
passengers at the airport or the harbor while waiting for their departure.

Other questions can be:
        How did you hear about our destination
        Where did you book your visit to our destination
        What is the purpose of your visit
        Where did you stay: hotel, family, self catering
        Where is your home
        In what socio-economic class do you belong
        How many people in your family
        How do you rate your visit to our destination
        Etc.


5. B2B Market – Selling your project through an Incoming Agent or a Wholesaler
Study the perspectives of selling through an agent who will do your marketing for you, but will
take a substantial share of your profits for themselves.




                                              Page 6                                    5/20/2008
                                 Copyright: Nelleke Pruijs, Antwerp
Business Plan for Tourism

Competitive Analysis
Direct:
Direct competitors in your area are locations that offer more or less the same product.
Indirect:
Indirect competitors are destinations that offer a different kind of product or a package
including a similar product, but may target the same group of clients. Also similar products but
in a different location may be categorized as indirect competitors.
Competitive Positioning:
With the help of your SWOT analysis you can establish if your position in the marketplace is
unique in your area. Try to find something that makes your product different from direct
competitors.
Barriers to enter the market:
Name the barriers which may make it difficult to enter your destination or your product into
the market.
Competitive advantage:
Name your advantages which may make it less difficult for your destination or
product to enter the market as compared to your competitors.



SWOT Analyses
SWOT analyses are a very important part of your marketing plan. Name at least 5 competitors
(direct and indirect) and study the difference between them and your destination or product.


McDonald’s Hamburgers (Example)
123 Main Street
Touristtown
Country (Map)
Phone: 781-444-1113
Fax: 781-444-1146

http://www.mcdonalds.com
McDonalds sells hamburgers all over the world.
Major Strengths
    •     1.   McDonalds was the first to sell hamburgers and is a first mover
    •     2.   McDonalds sells Coca Cola
    •     3.   Is open all year round, every day and 24 hours a day
    •     4.   Has a very strong brand image
    •     5.   Makes more hamburgers then any other company.
Major Weaknesses
Is seen as the representative of American commerce and therefore always a target in anti-
America feelings. Is fast food and seen as not healthy.

Biggest Opportunities
1. You make better and healthier food


                                                 Page 7                               5/20/2008
                                    Copyright: Nelleke Pruijs, Antwerp
Business Plan for Tourism

Biggest Threats
1. McDonalds starts to sell healthier food

Addition to SWOT analysis:
Give your thoughts on how you think your products can survive a competitor like McDonalds.



Pricing strategy
To establish the correct price for your product you have to answer the following questions:
    1.   What is the cost price of your product; include marketing, advertising, wear & tear,
         staff, utilities, mail, website, administration, etc.
    2.   Make a best case scenario
    3.   Make a worst case scenario
    4.   Add your profit margin.
    5.   If you decided to market your product through a wholesaler or incoming agent, add
         their commissions
    6.   Compare your product price with that of your competitors for a similar product (refer
         to your SWOT analysis). If you are too high, you will have to cut your expenses
         somewhere.
    7.   Set your sales price, preferably for 5 years in advance.


Demand Forecast and Evolution of Market
Use your forecast (see Targets & Growth) to evaluate the pricing of your product in the future.
You must avoid having to raise the price by more then 5% per year.




                                              Page 8                                  5/20/2008
                                 Copyright: Nelleke Pruijs, Antwerp
Business Plan for Tourism

4. Product

Product Outline
Give a general description of your product.


What kind of products are you selling?

   1.   A
   2.   B
   3.   C
   4.   D
   5.   E
   6.   F




                                             Page 9                  5/20/2008
                                Copyright: Nelleke Pruijs, Antwerp
Business Plan for Tourism

5. Marketing

Affiliation Marketing
        Try to find a company or tourist project that you may be able to partner with in order
        to optimize marketing efforts.
        Representation in other countries, tourist office.
        Press trips



E-Marketing
        Marketing through internet.
        Banner and sponsored link campaigns



Direct marketing
        Contacting the client directly.
        Travel markets and consumer shows – piggy back with local tourist organizations



Sales

B2C Sales
Selling your destination or product to consumers
   -    Brochures in local hotels and other tourist spots
   -    Shows and consumer fairs
   -    Include tours at local tourist information
   -    Press trips for consumer publications
   -    Offer special all inclusive packages
   -    Collect email addresses of visitors to contact with special offers in the future


B2B sales
Selling your project or product to wholesalers, incoming agents, hotels, tour companies
   -    Local businesses: contact directly
   -    Shows and trade fairs
   -    Sales Presentations
   -    Press trips
   -    Keep sales contacts and b2b mailing lists updated




                                             Page 10                                       5/20/2008
                                 Copyright: Nelleke Pruijs, Antwerp
Business Plan for Tourism

6. Planning & Implementation

Make a roll out plan for your project, making sure that you have all finances secured before
you go to the next stage of your project. See attached example.




                                            Page 11                                  5/20/2008
                                Copyright: Nelleke Pruijs, Antwerp
Business Plan for Tourism

7. Financials

Assumptions & Limitations
This paragraph outlines the most important assumptions used in the profit & loss and cash
flow projections. These assumptions must ensure a very conservative, but realistic budget.
The following paragraphs will outline major assumptions; more details should be given after
presenting the budgets themselves.


Currency & Exchange Rates
All budgets should be presented in a global currency if working internationally or in a local
currency if working nationally. Keep exchange rates in mind if applicable.
Taxation and Insurance
Make sure you are up to date with all tax related issues and insurances. Include all taxes and
insurances in your financials.


Time span
Rolling projections are made for 5 years. The period is being refreshed every 6 months; the
figures are reviewed and adjusted where applicable. Allow inflation to be a factor in the
reviews.


Operational and Financial Cost
The costs are divided into operation and financial costs. Only interest paid on loans and
interest received on liquidity should be taken into account for financial cost. Repayments and
receipts of loans are not included in the p&l, only in cash flow planning. Loan interest should
be set at a conservative annual rate.



Projected P & L
The following paragraphs will detail the profit & loss for pre-start up, the first 12 months of
operation and a 5 year overview.


Pre-start up
The costs associated with the pre-start up period can be divided into 2 different categories.
First of all there are the costs associated with creating the company and developing the tools
“start-up cost”. Secondly there are costs associated with preparing the actual start of the
project. These costs include the set-up of office and initial marketing. No revenues can be
expected during this period.


First Year of operation
     •   Visitors
The numbers of unique visitors are based on the target audience and are dependent on the
marketing budget. Number of visitors is expected to increase during the course of the 12
month period.
     •   General Office
As the company becomes operational, expenses such as staff, communication, travel and
office supplies will be incurred.
     •   Marketing & Sales


                                             Page 12                                     5/20/2008
                                 Copyright: Nelleke Pruijs, Antwerp
Business Plan for Tourism

A marketing & sales budget has been included to facilitate the efforts described earlier in this
business plan. Variations in the sales budget are due to the fact that you may want to attend
major tourism exhibitions. This will require a stand to be build and promotional material to be
available.
     •   Admin
Back office, accountant and legal support will be required. This may be calculated as outside
costs.
     •   Revenues
Revenue projections are based on the potential visitors spending, entrance fees, etc.
     •   Results
Calculate using the above figures a future operational break even point.


Five Year forecast
Project a five year forecast. Calculate when you have compensated all losses and when you
will become truly profitable.

Your cash flow should be based on your investments. Calculate when repayment of loans will
be feasible and when full repayment of loan will be completed.




                                            Page 13                                    5/20/2008
                                Copyright: Nelleke Pruijs, Antwerp
Business Plan for Tourism


                     PROJECTED P&L STARTUP

Projected P&L                           Jan-05      Feb-05      Mar-05      Apr-05      May-05   Jun-05     Jul-05     TOTAL
                                    0          0           0           0           0         0        0            0
Start-Up cost                                  0           0           0           0         0        0            0
company setup                                  0           0           0           0         0        0      1.000       1,000
legal                                          0           0           0           0         0        0      2,500       2,500
capital raising                                0           0           0           0         0        0            0           0
technical development                    2,000        2,000       2,000       2,000      2,000     2,000     2,000      14,000
consultants                                    0           0           0      1,000      1,000     1,000     5,000       8,000
management fees                          5,000        5,000       5,000       5,000      5,000     5,000     5,000      35,000
TOTAL                                   7,000         7,000       7,000       8,000      8,000    8,000    15,500       60,500


General Office                                 0           0           0           0         0        0            0
telecommunication                              0           0           0           0         0        0      1,000       1,000
office supplies & stationary                   0           0           0           0         0        0      2,000       2,000
ICT infrastructure                             0           0           0           0         0        0            0           0
- pc's / network / laptops                     0           0           0           0         0        0      4,300       4,300
- software licenses                            0           0           0           0         0        0      3,352       3,352
insurance                                      0           0           0           0         0        0          500      500
brand development                              0           0           0           0         0        0      5,000       5,000
travel                                         0           0           0           0         0        0          500      500
office rent                                    0           0           0           0         0        0          300      300
bank / cc cost                                 0           0           0           0         0        0            0           0
TOTAL                                          0           0           0           0        0         0    16,952       16,952
                                    0          0           0           0           0         0        0            0
Marketing & Sales                              0           0           0           0         0        0            0
Marketing                                      0           0           0           0         0        0      1,000       1,000
TOTAL                                          0           0           0           0        0         0     1,000        1,000
                                    0          0           0           0           0         0        0            0
TOTAL COST                              7,000         7,000       7,000       8,000      8,000   13,000    44,963       94,963
TOTAL REVENUE                                  0           0           0           0        0         0           0            0
                                    0          0           0           0           0         0        0            0
TOTAL OPERATIONAL RESULT                -7,000       -7,000      -7,000      -8,000     -8,000   -13,000   -44,963     -94,963
                                    0          0           0           0           0         0        0            0
FINANCIAL INCOME                               0           0           0           0        0         0           0            0
INTEREST ON LOANS                              0        -29         -58           -88     -122     -155         -210      -663
                                    0          0           0           0           0         0        0            0
TOTAL RESULT EBT                        -7,000       -7,029      -7,058      -8,088     -8,122   -13,155   -45,174     -95,626




                                                         Page 14                                    5/20/2008
                                             Copyright: Nelleke Pruijs, Antwerp
Business Plan for Tourism

PROJECTED P&L FIRST YEAR OF OPERATION

Projected P&L                              Aug-05      Sep-05       Oct-05    Nov-05    Dec-05      Jan-06
                                      0           0           0          0         0          0          0
Visitors                                    50,000     100,000      180,000   180,000   180,000     180,000
Visitors / daily                              1,613      3,333        5,806     6,000     5,806       5,806


General Office                                    0           0          0         0          0          0
telecommunication                             1,000      1,000        1,000     1,000     1,000       1,000
office supplies & stationary                     50          50         50        50       150         100
ICT infrastructure                                0           0          0         0          0          0
- pc's / network / laptops                        0           0          0         0      1,000        260
- software licenses                               0           0          0         0          0          0
insurance                                         0           0          0         0          0          0
brand development                                50          50         50        50         50        100
travel                                          500        500         500       500       500         500
office rent                                     300        300         300       300       300         300
bank / cc cost                                  113        218         311       406       466        1,937
TOTAL                                        2,013       2,118       2,211     2,306     3,466       4,197
                                      0           0           0          0         0          0          0
Marketing & Sales                                 0           0          0         0          0          0
Marketing                                   80,000      50,000       20,000    10,000    10,000      10,000
Sales                                           500        500       10,000     2,500      500        2,500
TOTAL                                       80,500     50,500       30,000    12,500    10,500      12,500
                                      0           0           0          0         0          0          0
Admin                                             0           0          0         0          0          0
Consultants                                   4,300      4,300        4,300     4,300     4,300       1,720
Legal Fees                                      100        100         100       100       100         100
Accountant                                      200        200         200       200       200         200
TOTAL                                        4,600       4,600       4,600     4,600     4,600       2,020
                                      0           0           0          0         0          0          0
Staff                                             0           0          0         0          0          0
Management                                    7,500      7,500        7,500     7,500     7,500       7,688
Marketing                                         0           0          0         0          0          0
Sales                                             0           0          0         0      3,500       3,588
Administration                                    0           0          0         0          0        513
TOTAL                                        9,420       9,420       9,420     9,420    12,920      13,756
                                      0           0           0          0         0          0          0
Revenues                                          0           0          0         0          0          0
Entrance fees                                 2,000      4,450        6,020     8,270     9,520      50,840
Overnight and catering                           21          72        170       212       254         318
Sales                                         1,212      1,721        2,696     3,119     3,543       4,182
                                      0           0           0          0         0          0          0
TOTAL REVENUES                               3,233       6,243       8,885    11,601    13,318      55,340
                                      0           0           0          0         0          0          0


                                           Page 15                                      5/20/2008
                               Copyright: Nelleke Pruijs, Antwerp
Business Plan for Tourism

                                  0           0           0          0         0          0          0
TOTAL COST                            105,075      70,031       49,917    32,773    35,684      41,808
TOTAL REVENUE                            3,233       6,243       8,885    11,601    13,318      55,340
                                  0           0           0          0         0          0          0
TOTAL OPERATIONAL RESULT              -101,842    -63,788       -41,032   -21,172   -22,366     13,532
                                  0           0           0          0         0          0          0
FINANCIAL INCOME                           593         416         302       227       184        141
INTEREST ON LOANS                       -1,877      -1,877       -1,877    -1,877    -1,877     -1,877
                                  0           0           0          0         0          0          0
TOTAL RESULT EBT                      -103,126    -65,249       -42,607   -22,822   -24,059     11,796




                                       Page 16                                      5/20/2008
                           Copyright: Nelleke Pruijs, Antwerp
Business Plan for Tourism

                   PROJECTED P&L FOR 5 YEAR PERIOD

Projected P&L                           YR 2005       YR 2006       YR 2007       YR 2008       YR 2009       YR 2010       TOTAL
                                    0             0             0             0             0             0             0           0
Visitors                                  705,000 3,318,000 10,564,800 12,446,280 13,690,908 15,059,999 55,784,987
Visitors / daily                            3,917         9,090         28,945        34,099        37,509        41,260     33,963
                                    0             0             0             0             0             0             0           0
Start-Up cost                                     0             0             0             0             0             0           0
company setup                               1,000               0             0             0             0             0     1,000
legal                                       2,500               0             0             0             0             0     2,500
technical development                      14,000               0             0             0             0             0    14,000
consultants                                 8,000               0             0             0             0             0     8,000
management fees                            35,000               0             0             0             0             0    35,000
TOTAL                                      60,500               0             0             0             0             0    60,500


General Office                                    0             0             0             0             0             0           0
telecommunication                           6,000        22,000         60,000        60,000        60,000        60,000    268,000
office supplies & stationary                2,350         7,300          9,500       120,000       120,000       120,000    379,150
ICT infrastructure                                                                                                                  0
- pc's / network / laptops                  5,300         4,720         10,800        13,800        13,800        13,800     62,220
- software licenses                         3,352               0             0             0             0             0     3,352
insurance                                     500               0             0             0             0             0       500
brand development                           5,250         2,200          6,000         6,000         6,000         6,000     31,450
travel                                      3,000        11,000         30,000        30,000        30,000        30,000    134,000
office rent                                 1,800         6,600         18,000        18,000        18,000        18,000     80,400
bank / cc cost                              1,515        35,203        157,742       223,032       228,685       234,854    881,031
TOTAL                                      29,067        89,023       292,042       470,832       476,485       482,654 1,840,103
                                    0             0             0             0             0             0             0           0
Marketing & Sales                                 0             0             0             0             0             0           0
Marketing                                 171,000 1,170,000          2,595,000     1,920,000     1,920,000     1,920,000 9,696,000
Sales                                      14,000         9,500               0             0             0             0    23,500
TOTAL                                    185,000 1,179,500 2,595,000 1,920,000 1,920,000 1,920,000 9,719,500
                                    0             0             0             0             0             0             0           0
Admin                                             0             0             0             0             0             0           0
Consultants                                21,500        20,640         20,640        20,640        20,640        20,640    124,700
Legal Fees                                    500         1,200          1,200         1,200         1,200         1,200      6,500
Accountant                                  1,000         2,400          2,400         2,400         2,400         2,400     13,000
TOTAL                                      23,000        24,240        24,240        24,240        24,240        24,240     144,200
                                    0             0             0             0             0             0             0           0
Staff                                             0             0             0             0             0             0           0
Management                                 37,500       117,875        220,631       226,147       231,801       237,596 1,071,550
Marketing                                         0             0             0       90,997        93,272        95,604    279,873
Sales                                       3,500        78,925        220,631       226,147       231,801       237,596    998,600
Administration                                    0      11,275         31,519        32,307        33,114        33,942    142,157
TOTAL                                      50,600      251,371        593,813       699,656       717,147       735,076 3,047,663


                                                       Page 17                                                5/20/2008
                                           Copyright: Nelleke Pruijs, Antwerp
Business Plan for Tourism

                           0          0           0            0             0           0            0          0
Revenues                              0           0            0             0           0            0          0
Entrance fees                    30,260    900,844    4,010,698       5,791,398   5,925,818    6,073,680 22,732,699
Overnights and Catering             729       8,451      44,019         51,723      54,185       56,768    215,875
Sales                            12,291     96,510      452,188        529,234     553,848      579,679 2,223,750
                           0          0           0            0             0           0            0          0
TOTAL COST                     327,944 1,754,641 4,290,047 4,363,199 4,816,503 5,284,207 20,836,541
TOTAL REVENUE                   43,280 1,005,805 4,506,905 6,372,356 6,533,851 6,710,127 25,172,324
                           0          0           0            0             0           0            0          0
TOTAL OPERATIONAL RESULT       -284,663   -748,836     216,858 2,009,157 1,717,348 1,425,919 4,305,533
                           0          0           0            0             0           0            0          0
FINANCIAL INCOME                 1,721      13,822        6,342         17,785      27,056       55,698    122,425
INTEREST ON LOANS               -10,047    -63,773    -116,898         -77,523      -8,773          -23   -277,035
                           0          0           0            0             0           0            0          0
TOTAL RESULT EBT               -353,489   -798,786     106,302 1,949,420 1,735,631 1,481,595 4,120,673




                                             Page 18                                          5/20/2008
                                 Copyright: Nelleke Pruijs, Antwerp
Business Plan for Tourism

                 Projected Cash flow

                 Generally speaking, all projected cost are included in the month wherein cost is being
                 incurred, this applies to both profit & loss and cash flow. Supplier credit is therefore not taken
                 into account.
                 If costs can be directly related to number of visitors, an optimistic scenario of visitors is used
                 to obtain cost forecast. Revenues are calculated using realistic scenarios.


                 PROJECTED CASHFLOW START-UP



Projected Cash flow                                       Jan-05     Feb-05      Mar-05     Apr-05     May-05         Jun-05    Jul-05
                                                     0          0           0           0         0          0             0         0
Start-Up Expenses                                          7,000       7,000       7,000     8,000       8,000         8,000    15,500
                                                     0          0           0           0         0          0             0         0
General Office                                                  0           0           0         0          0            0     16,952
                                                     0          0           0           0         0          0             0         0
Technical                                                       0           0           0         0          0         5,000    11,511
                                                     0          0           0           0         0          0             0         0
TOTAL EXPENSES                                             7,000       7,000       7,000     8,000       8,000        13,000    43,963
TOTAL RECEIPTS                                                  0           0           0         0          0            0         0
                                                     0          0           0           0         0          0             0         0
CASH FLOW                                                 -7,000      -7,000      -7,000     -8,000     -8,000    -13,000      -43,963
                                                     0          0           0           0         0          0             0         0
LOAN INTEREST                                                   0         29           58        88        122          155       210
INTEREST ON LIQUIDITY                                           0           0           0         0          0            0         0
LOAN REPAYMENT                                                  0           0           0         0          0            0         0


LOANS                                                      7,000       7,029       7,058     8,088       8,122        13,155   400,000
EFFECTIVE LOAN                                             7,000     14,029      21,087     29,175     37,297         50,452   450,452


EFFECTIVE NET CASHFLOW                                          0           0           0         0          0            0    355,826
                                                     0          0           0           0         0          0             0         0
ROLLING FORWARD OPERATIONAL CASHFLOW                      -7,000     -14,000    -21,000     -29,000    -37,000    -50,000      -93,963
AVAILABLE FUNDS                                                 0           0           0         0          0            0    355,826




                                                              Page 19                                      5/20/2008
                                                  Copyright: Nelleke Pruijs, Antwerp
Business Plan for Tourism

            PROJECTED CASHFLOW FIRST YEAR OF OPERATION

Projected Cash flow                           Aug-05      Sep-05        Oct-05    Nov-05      Dec-05     Jan-06
                                                     0           0          0          0           0          0
General Office                                  2,013       2,118       2,211      2,306       3,466      4,197
                                         0           0           0          0          0           0          0
Technical                                       8,542       3,392       3,686      3,947       4,198      9,336
                                         0           0           0          0          0           0          0
Marketing & Sales                             80,500      50,500       30,000     12,500      10,500     12,500
                                         0           0           0          0          0           0          0
Admin                                           4,600       4,600       4,600      4,600       4,600      2,020
                                         0           0           0          0          0           0          0
Staff                                           9,420       9,420       9,420      9,420      12,920     13,756
                                         0           0           0          0          0           0          0
TOTAL EXPENSES                               105,075      70,031       49,917     32,773      35,684     41,808
TOTAL RECEIPTS                                       0      3,233       6,243      8,885      11,601     13,318
                                         0           0           0          0          0           0          0
CASH FLOW                                    -105,075     -66,798      -43,674    -23,888    -24,082     -28,490


LOAN INTEREST                                   1,877       1,877       1,877      1,877       1,877      1,877
INTEREST ON LIQUIDITY                             593         416         302        227         184        141
LOAN REPAYMENT                                       0           0          0          0           0          0


LOANS                                                0           0          0          0           0          0
EFFECTIVE LOAN                               450,452     450,452      450,452    450,452    450,452     450,452


EFFECTIVE NET CASHFLOW                       -106,359     -68,259      -45,249    -25,538    -25,775     -30,226
                                         0           0           0          0          0           0          0
ROLLING FORWARD OPERATIONAL CASHFLOW         -199,039    -265,837     -309,511   -333,399   -357,481    -385,971
AVAILABLE FUNDS                              249,467     181,208      135,959    110,421      84,646     54,420




                                             Page 20                                        5/20/2008
                                 Copyright: Nelleke Pruijs, Antwerp
Business Plan for Tourism


            PROJECTED CASHFLOW 5 YEAR PERIOD


Projected Cash flow                         YR 2005     YR 2006       YR 2007       YR 2008   YR 2009     YR 2010


Start-Up Expenses / Pre Launch                60,500              0             0         0          0          0


General Office                                29,067       89,023      292,042      470,832    476,485    482,654


Technical                                     40,277     210,507       784,952 1,248,471 1,678,631 2,122,237


Marketing & Sales                            184,000 1,179,500 2,595,000 1,920,000 1,920,000 1,920,000


Admin                                         23,000       24,240       24,240       24,240     24,240     24,240


Staff                                         50,600     251,371       593,813      699,656    717,147    735,076


TOTAL EXPENSES                               387,444 1,754,641 4,290,047 4,363,199 4,816,503 5,284,207
TOTAL RECEIPTS                                29,962     874,681 4,141,166 6,347,837 6,520,026 6,695,033


CASH FLOW                                   -357,481    -879,960      -148,882 1,984,638 1,703,523 1,410,826


LOAN INTEREST                                 10,047       63,773      116,898       77,523      8,773         23
INTEREST ON LIQUIDITY                           1,721      13,822        6,342       17,785     27,056     55,698
LOAN REPAYMENT                                      0      50,000      300,000 1,200,000       900,000          0


LOANS                                        450,452 2,000,000                  0         0          0          0
EFFECTIVE LOAN                               450,452 2,400,452 2,100,452            900,452        452        452


EFFECTIVE CASHFLOW                            84,646 1,020,089        -559,437      724,900    821,806 1,466,501


ROLLING FORWARD OPERATIONAL CASHFLOW        -357,481 -1,237,441 -1,386,323          598,315 2,301,838 3,712,664
AVAILABLE FUNDS                               84,646 1,104,735         545,298 1,270,198 2,092,005 3,558,506




                                             Page 21                                          5/20/2008
                                 Copyright: Nelleke Pruijs, Antwerp
Business Plan for Tourism


8. One Page Investment Request

Contact Information
Company Name:

Web Address:

Street:

City

Country

Postal Code

Your Name

Phone

E-mail



About Our Business

What is your project/company's unique value proposition?


What are your project/company's key differentiators?

Description of your product or service.

What is your target market, and how does your product/service meet the needs of
this market?

USP’s

Who are your target customers?
Describe your primary and secondary target market


Business info

Founded in ?
Total number of employees today:


                                          Page 22                        5/20/2008
                              Copyright: Nelleke Pruijs, Antwerp
Business Plan for Tourism

Target number of employees in 6 months:
Development status of your product:
First product or service delivery date:

About your Finances

Revenue YTD:
Target break-even date:
Total capital investment to date:
Characteristics of the current investment you are seeking:
Amount:
We expect this to last to:
Current burn rate ($ spent/month):




                                             Page 23                  5/20/2008
                                 Copyright: Nelleke Pruijs, Antwerp

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Businessplan For Tourism & Index

  • 1. Business Plan for Tourism Index Index ........................................................................................................... 1 1. General..................................................................................................... 3 Short History .............................................................................................. 3 Company Info............................................................................................. 3 2. Business Description ................................................................................... 4 Industry Analysis ........................................................................................ 4 Mission ...................................................................................................... 4 Business Goals ........................................................................................... 4 Project Objectives ....................................................................................... 4 Future Developments .................................................................................. 4 Value Proposition ........................................................................................ 4 The Brand Proposition .................................................................................. 4 Business Model ........................................................................................... 4 3. Market Analysis .......................................................................................... 5 Industry Analysis ........................................................................................ 5 Targets and Growth ..................................................................................... 5 1. Local Market..................................................................................................... 5 2. Your market ..................................................................................................... 5 3. Your Target Market ........................................................................................... 5 4. Target Market Research ..................................................................................... 6 5. B2B Market – Selling your project through an Incoming Agent or a Wholesaler .......... 6 Competitive Analysis ................................................................................... 7 Direct: ................................................................................................................ 7 Indirect: .............................................................................................................. 7 Competitive Positioning: ........................................................................................ 7 Barriers to enter the market:.................................................................................. 7 Name the barriers which may make it difficult to enter your project or your product into the market. ......................................................................................................... 7 Competitive advantage: ......................................................................................... 7 SWOT Analyses .......................................................................................... 7 McDonald’s Hamburgers (Example) ......................................................................... 7 Pricing strategy .......................................................................................... 8 Demand Forecast and Evolution of Market ...................................................... 8 4. Product ..................................................................................................... 9 Product Outline ........................................................................................... 9 What kind of products are you selling? ........................................................... 9 1. A ................................................................................................................ 9 2. B ................................................................................................................ 9 3. C ................................................................................................................ 9 4. D................................................................................................................ 9 5. E ................................................................................................................ 9 6. F ................................................................................................................ 9 5. Marketing .................................................................................................10 Affiliation Marketing ...................................................................................10 E-Marketing ..............................................................................................10 Direct marketing ........................................................................................10 Sales ........................................................................................................10 B2C Sales .......................................................................................................... 10 Selling your project or product to consumers .......................................................... 10 B2B sales .......................................................................................................... 10 Page 1 5/20/2008 Copyright: Nelleke Pruijs, Antwerp
  • 2. Business Plan for Tourism 6. Planning & Implementation .........................................................................11 7. Financials .................................................................................................12 Assumptions & Limitations...........................................................................12 Projected P & L ..........................................................................................12 PROJECTED P&L STARTUP .................................................................................... 14 PROJECTED P&L FIRST YEAR OF OPERATION .......................................................... 15 PROJECTED P&L FOR 5 YEAR PERIOD .................................................................... 17 Projected Cash flow ....................................................................................19 PROJECTED CASHFLOW START-UP ........................................................................ 19 PROJECTED CASHFLOW FIRST YEAR OF OPERATION ................................................ 20 8. Investment Request ..................................................................................22 Contact Information ...................................................................................22 About Our Business ....................................................................................22 What is your project/company's unique value proposition? ........................................ 22 Description of your product or service. ................................................................... 22 USP’s ................................................................................................................ 22 Who are your target customers? ........................................................................... 22 Describe your primary and secondary target market ................................................ 22 Business info...................................................................................................... 22 About your Finances............................................................................................ 23 Page 2 5/20/2008 Copyright: Nelleke Pruijs, Antwerp
  • 3. Business Plan for Tourism 1. General Short History Write a short history of the project and how it has developed Company Info The business location Describe the location in connection with other points of interest Physical business address Management Bios Name the people responsible for the management of the project. Give an outline of their responsibilities. Such as: • General Manager • Product Development and Business & Sales Manager • Financial officer • Marketing manager • Webmaster • Customer service Page 3 5/20/2008 Copyright: Nelleke Pruijs, Antwerp
  • 4. Business Plan for Tourism 2. Business Description Industry Analysis Study the tourism industry in your area. Get numbers, figures and statistics. Mission Try to explain in one sentence what you want to achieve and how you think to achieve it. Think of a slogan that you can use to encourage your co-workers to reach your goal. Business Goals Describe your goals in detail and in several points Project Objectives Describe the objectives to achieve your goals in detail and in several points Future Developments Describe what your futures plans are to further develop your project. Value Proposition Describe why your project is important, why is it different or of more value then other projects in your area. The Brand Proposition How to establish your project as a ‘brand’ with instant recognition. A ‘must see’ project. Establish who you want to attract with your project. Business Model Describe your business model: privately owned, cooperative, government owned Page 4 5/20/2008 Copyright: Nelleke Pruijs, Antwerp
  • 5. Business Plan for Tourism 3. Market Analysis Industry Analysis What are the main tourist attractions in your area? Where do tourists come from, how long do they stay, what do they want to see. Do they come in groups or as individual travelers? Targets and Growth 1. Local Market The potential of the market is the total number of people who visit your area per year. Find out the growth over the last few years and the expected growth over the next few years. Make a difference in visitors from national origin and international origin. 2. Your market The potential of your market is the total number of people who visit your destination per year. Find out the growth over the last few years and the expected growth over the next few years. Make a difference in visitors from national origin and international origin. Show these figures in graphs and tables. 3. Your Target Market Primary Target Market • Age group • Household index • Socio Economic Group • Spending patterns • Coming from: National: what province or city – International: what country This will establish on which group you needs to focus your marketing efforts. You can now make a judgment, founded on the basis of these facts that you should concentrate your efforts on which group of tourists. Example graph: Page 5 5/20/2008 Copyright: Nelleke Pruijs, Antwerp
  • 6. Business Plan for Tourism Secondary Target Market • Age group • Household index • Socio Economic Group • Spending patterns • Coming from: National: what province or city – International: what country Identify your secondary market. 4. Target Market Research It is important to try and do some market research to establish your primary and secondary market. You can do a little survey with all the people that visit your destination over a period of time. Age of Respondents 18-25 26-35 36-45 46-55 56-65 65+ As the example chart above will show the age of most of the respondents that fall mostly into your primary and secondary target group. A good result can be reached by questioning passengers at the airport or the harbor while waiting for their departure. Other questions can be: How did you hear about our destination Where did you book your visit to our destination What is the purpose of your visit Where did you stay: hotel, family, self catering Where is your home In what socio-economic class do you belong How many people in your family How do you rate your visit to our destination Etc. 5. B2B Market – Selling your project through an Incoming Agent or a Wholesaler Study the perspectives of selling through an agent who will do your marketing for you, but will take a substantial share of your profits for themselves. Page 6 5/20/2008 Copyright: Nelleke Pruijs, Antwerp
  • 7. Business Plan for Tourism Competitive Analysis Direct: Direct competitors in your area are locations that offer more or less the same product. Indirect: Indirect competitors are destinations that offer a different kind of product or a package including a similar product, but may target the same group of clients. Also similar products but in a different location may be categorized as indirect competitors. Competitive Positioning: With the help of your SWOT analysis you can establish if your position in the marketplace is unique in your area. Try to find something that makes your product different from direct competitors. Barriers to enter the market: Name the barriers which may make it difficult to enter your destination or your product into the market. Competitive advantage: Name your advantages which may make it less difficult for your destination or product to enter the market as compared to your competitors. SWOT Analyses SWOT analyses are a very important part of your marketing plan. Name at least 5 competitors (direct and indirect) and study the difference between them and your destination or product. McDonald’s Hamburgers (Example) 123 Main Street Touristtown Country (Map) Phone: 781-444-1113 Fax: 781-444-1146 http://www.mcdonalds.com McDonalds sells hamburgers all over the world. Major Strengths • 1. McDonalds was the first to sell hamburgers and is a first mover • 2. McDonalds sells Coca Cola • 3. Is open all year round, every day and 24 hours a day • 4. Has a very strong brand image • 5. Makes more hamburgers then any other company. Major Weaknesses Is seen as the representative of American commerce and therefore always a target in anti- America feelings. Is fast food and seen as not healthy. Biggest Opportunities 1. You make better and healthier food Page 7 5/20/2008 Copyright: Nelleke Pruijs, Antwerp
  • 8. Business Plan for Tourism Biggest Threats 1. McDonalds starts to sell healthier food Addition to SWOT analysis: Give your thoughts on how you think your products can survive a competitor like McDonalds. Pricing strategy To establish the correct price for your product you have to answer the following questions: 1. What is the cost price of your product; include marketing, advertising, wear & tear, staff, utilities, mail, website, administration, etc. 2. Make a best case scenario 3. Make a worst case scenario 4. Add your profit margin. 5. If you decided to market your product through a wholesaler or incoming agent, add their commissions 6. Compare your product price with that of your competitors for a similar product (refer to your SWOT analysis). If you are too high, you will have to cut your expenses somewhere. 7. Set your sales price, preferably for 5 years in advance. Demand Forecast and Evolution of Market Use your forecast (see Targets & Growth) to evaluate the pricing of your product in the future. You must avoid having to raise the price by more then 5% per year. Page 8 5/20/2008 Copyright: Nelleke Pruijs, Antwerp
  • 9. Business Plan for Tourism 4. Product Product Outline Give a general description of your product. What kind of products are you selling? 1. A 2. B 3. C 4. D 5. E 6. F Page 9 5/20/2008 Copyright: Nelleke Pruijs, Antwerp
  • 10. Business Plan for Tourism 5. Marketing Affiliation Marketing Try to find a company or tourist project that you may be able to partner with in order to optimize marketing efforts. Representation in other countries, tourist office. Press trips E-Marketing Marketing through internet. Banner and sponsored link campaigns Direct marketing Contacting the client directly. Travel markets and consumer shows – piggy back with local tourist organizations Sales B2C Sales Selling your destination or product to consumers - Brochures in local hotels and other tourist spots - Shows and consumer fairs - Include tours at local tourist information - Press trips for consumer publications - Offer special all inclusive packages - Collect email addresses of visitors to contact with special offers in the future B2B sales Selling your project or product to wholesalers, incoming agents, hotels, tour companies - Local businesses: contact directly - Shows and trade fairs - Sales Presentations - Press trips - Keep sales contacts and b2b mailing lists updated Page 10 5/20/2008 Copyright: Nelleke Pruijs, Antwerp
  • 11. Business Plan for Tourism 6. Planning & Implementation Make a roll out plan for your project, making sure that you have all finances secured before you go to the next stage of your project. See attached example. Page 11 5/20/2008 Copyright: Nelleke Pruijs, Antwerp
  • 12. Business Plan for Tourism 7. Financials Assumptions & Limitations This paragraph outlines the most important assumptions used in the profit & loss and cash flow projections. These assumptions must ensure a very conservative, but realistic budget. The following paragraphs will outline major assumptions; more details should be given after presenting the budgets themselves. Currency & Exchange Rates All budgets should be presented in a global currency if working internationally or in a local currency if working nationally. Keep exchange rates in mind if applicable. Taxation and Insurance Make sure you are up to date with all tax related issues and insurances. Include all taxes and insurances in your financials. Time span Rolling projections are made for 5 years. The period is being refreshed every 6 months; the figures are reviewed and adjusted where applicable. Allow inflation to be a factor in the reviews. Operational and Financial Cost The costs are divided into operation and financial costs. Only interest paid on loans and interest received on liquidity should be taken into account for financial cost. Repayments and receipts of loans are not included in the p&l, only in cash flow planning. Loan interest should be set at a conservative annual rate. Projected P & L The following paragraphs will detail the profit & loss for pre-start up, the first 12 months of operation and a 5 year overview. Pre-start up The costs associated with the pre-start up period can be divided into 2 different categories. First of all there are the costs associated with creating the company and developing the tools “start-up cost”. Secondly there are costs associated with preparing the actual start of the project. These costs include the set-up of office and initial marketing. No revenues can be expected during this period. First Year of operation • Visitors The numbers of unique visitors are based on the target audience and are dependent on the marketing budget. Number of visitors is expected to increase during the course of the 12 month period. • General Office As the company becomes operational, expenses such as staff, communication, travel and office supplies will be incurred. • Marketing & Sales Page 12 5/20/2008 Copyright: Nelleke Pruijs, Antwerp
  • 13. Business Plan for Tourism A marketing & sales budget has been included to facilitate the efforts described earlier in this business plan. Variations in the sales budget are due to the fact that you may want to attend major tourism exhibitions. This will require a stand to be build and promotional material to be available. • Admin Back office, accountant and legal support will be required. This may be calculated as outside costs. • Revenues Revenue projections are based on the potential visitors spending, entrance fees, etc. • Results Calculate using the above figures a future operational break even point. Five Year forecast Project a five year forecast. Calculate when you have compensated all losses and when you will become truly profitable. Your cash flow should be based on your investments. Calculate when repayment of loans will be feasible and when full repayment of loan will be completed. Page 13 5/20/2008 Copyright: Nelleke Pruijs, Antwerp
  • 14. Business Plan for Tourism PROJECTED P&L STARTUP Projected P&L Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 Jul-05 TOTAL 0 0 0 0 0 0 0 0 Start-Up cost 0 0 0 0 0 0 0 company setup 0 0 0 0 0 0 1.000 1,000 legal 0 0 0 0 0 0 2,500 2,500 capital raising 0 0 0 0 0 0 0 0 technical development 2,000 2,000 2,000 2,000 2,000 2,000 2,000 14,000 consultants 0 0 0 1,000 1,000 1,000 5,000 8,000 management fees 5,000 5,000 5,000 5,000 5,000 5,000 5,000 35,000 TOTAL 7,000 7,000 7,000 8,000 8,000 8,000 15,500 60,500 General Office 0 0 0 0 0 0 0 telecommunication 0 0 0 0 0 0 1,000 1,000 office supplies & stationary 0 0 0 0 0 0 2,000 2,000 ICT infrastructure 0 0 0 0 0 0 0 0 - pc's / network / laptops 0 0 0 0 0 0 4,300 4,300 - software licenses 0 0 0 0 0 0 3,352 3,352 insurance 0 0 0 0 0 0 500 500 brand development 0 0 0 0 0 0 5,000 5,000 travel 0 0 0 0 0 0 500 500 office rent 0 0 0 0 0 0 300 300 bank / cc cost 0 0 0 0 0 0 0 0 TOTAL 0 0 0 0 0 0 16,952 16,952 0 0 0 0 0 0 0 0 Marketing & Sales 0 0 0 0 0 0 0 Marketing 0 0 0 0 0 0 1,000 1,000 TOTAL 0 0 0 0 0 0 1,000 1,000 0 0 0 0 0 0 0 0 TOTAL COST 7,000 7,000 7,000 8,000 8,000 13,000 44,963 94,963 TOTAL REVENUE 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 TOTAL OPERATIONAL RESULT -7,000 -7,000 -7,000 -8,000 -8,000 -13,000 -44,963 -94,963 0 0 0 0 0 0 0 0 FINANCIAL INCOME 0 0 0 0 0 0 0 0 INTEREST ON LOANS 0 -29 -58 -88 -122 -155 -210 -663 0 0 0 0 0 0 0 0 TOTAL RESULT EBT -7,000 -7,029 -7,058 -8,088 -8,122 -13,155 -45,174 -95,626 Page 14 5/20/2008 Copyright: Nelleke Pruijs, Antwerp
  • 15. Business Plan for Tourism PROJECTED P&L FIRST YEAR OF OPERATION Projected P&L Aug-05 Sep-05 Oct-05 Nov-05 Dec-05 Jan-06 0 0 0 0 0 0 0 Visitors 50,000 100,000 180,000 180,000 180,000 180,000 Visitors / daily 1,613 3,333 5,806 6,000 5,806 5,806 General Office 0 0 0 0 0 0 telecommunication 1,000 1,000 1,000 1,000 1,000 1,000 office supplies & stationary 50 50 50 50 150 100 ICT infrastructure 0 0 0 0 0 0 - pc's / network / laptops 0 0 0 0 1,000 260 - software licenses 0 0 0 0 0 0 insurance 0 0 0 0 0 0 brand development 50 50 50 50 50 100 travel 500 500 500 500 500 500 office rent 300 300 300 300 300 300 bank / cc cost 113 218 311 406 466 1,937 TOTAL 2,013 2,118 2,211 2,306 3,466 4,197 0 0 0 0 0 0 0 Marketing & Sales 0 0 0 0 0 0 Marketing 80,000 50,000 20,000 10,000 10,000 10,000 Sales 500 500 10,000 2,500 500 2,500 TOTAL 80,500 50,500 30,000 12,500 10,500 12,500 0 0 0 0 0 0 0 Admin 0 0 0 0 0 0 Consultants 4,300 4,300 4,300 4,300 4,300 1,720 Legal Fees 100 100 100 100 100 100 Accountant 200 200 200 200 200 200 TOTAL 4,600 4,600 4,600 4,600 4,600 2,020 0 0 0 0 0 0 0 Staff 0 0 0 0 0 0 Management 7,500 7,500 7,500 7,500 7,500 7,688 Marketing 0 0 0 0 0 0 Sales 0 0 0 0 3,500 3,588 Administration 0 0 0 0 0 513 TOTAL 9,420 9,420 9,420 9,420 12,920 13,756 0 0 0 0 0 0 0 Revenues 0 0 0 0 0 0 Entrance fees 2,000 4,450 6,020 8,270 9,520 50,840 Overnight and catering 21 72 170 212 254 318 Sales 1,212 1,721 2,696 3,119 3,543 4,182 0 0 0 0 0 0 0 TOTAL REVENUES 3,233 6,243 8,885 11,601 13,318 55,340 0 0 0 0 0 0 0 Page 15 5/20/2008 Copyright: Nelleke Pruijs, Antwerp
  • 16. Business Plan for Tourism 0 0 0 0 0 0 0 TOTAL COST 105,075 70,031 49,917 32,773 35,684 41,808 TOTAL REVENUE 3,233 6,243 8,885 11,601 13,318 55,340 0 0 0 0 0 0 0 TOTAL OPERATIONAL RESULT -101,842 -63,788 -41,032 -21,172 -22,366 13,532 0 0 0 0 0 0 0 FINANCIAL INCOME 593 416 302 227 184 141 INTEREST ON LOANS -1,877 -1,877 -1,877 -1,877 -1,877 -1,877 0 0 0 0 0 0 0 TOTAL RESULT EBT -103,126 -65,249 -42,607 -22,822 -24,059 11,796 Page 16 5/20/2008 Copyright: Nelleke Pruijs, Antwerp
  • 17. Business Plan for Tourism PROJECTED P&L FOR 5 YEAR PERIOD Projected P&L YR 2005 YR 2006 YR 2007 YR 2008 YR 2009 YR 2010 TOTAL 0 0 0 0 0 0 0 0 Visitors 705,000 3,318,000 10,564,800 12,446,280 13,690,908 15,059,999 55,784,987 Visitors / daily 3,917 9,090 28,945 34,099 37,509 41,260 33,963 0 0 0 0 0 0 0 0 Start-Up cost 0 0 0 0 0 0 0 company setup 1,000 0 0 0 0 0 1,000 legal 2,500 0 0 0 0 0 2,500 technical development 14,000 0 0 0 0 0 14,000 consultants 8,000 0 0 0 0 0 8,000 management fees 35,000 0 0 0 0 0 35,000 TOTAL 60,500 0 0 0 0 0 60,500 General Office 0 0 0 0 0 0 0 telecommunication 6,000 22,000 60,000 60,000 60,000 60,000 268,000 office supplies & stationary 2,350 7,300 9,500 120,000 120,000 120,000 379,150 ICT infrastructure 0 - pc's / network / laptops 5,300 4,720 10,800 13,800 13,800 13,800 62,220 - software licenses 3,352 0 0 0 0 0 3,352 insurance 500 0 0 0 0 0 500 brand development 5,250 2,200 6,000 6,000 6,000 6,000 31,450 travel 3,000 11,000 30,000 30,000 30,000 30,000 134,000 office rent 1,800 6,600 18,000 18,000 18,000 18,000 80,400 bank / cc cost 1,515 35,203 157,742 223,032 228,685 234,854 881,031 TOTAL 29,067 89,023 292,042 470,832 476,485 482,654 1,840,103 0 0 0 0 0 0 0 0 Marketing & Sales 0 0 0 0 0 0 0 Marketing 171,000 1,170,000 2,595,000 1,920,000 1,920,000 1,920,000 9,696,000 Sales 14,000 9,500 0 0 0 0 23,500 TOTAL 185,000 1,179,500 2,595,000 1,920,000 1,920,000 1,920,000 9,719,500 0 0 0 0 0 0 0 0 Admin 0 0 0 0 0 0 0 Consultants 21,500 20,640 20,640 20,640 20,640 20,640 124,700 Legal Fees 500 1,200 1,200 1,200 1,200 1,200 6,500 Accountant 1,000 2,400 2,400 2,400 2,400 2,400 13,000 TOTAL 23,000 24,240 24,240 24,240 24,240 24,240 144,200 0 0 0 0 0 0 0 0 Staff 0 0 0 0 0 0 0 Management 37,500 117,875 220,631 226,147 231,801 237,596 1,071,550 Marketing 0 0 0 90,997 93,272 95,604 279,873 Sales 3,500 78,925 220,631 226,147 231,801 237,596 998,600 Administration 0 11,275 31,519 32,307 33,114 33,942 142,157 TOTAL 50,600 251,371 593,813 699,656 717,147 735,076 3,047,663 Page 17 5/20/2008 Copyright: Nelleke Pruijs, Antwerp
  • 18. Business Plan for Tourism 0 0 0 0 0 0 0 0 Revenues 0 0 0 0 0 0 0 Entrance fees 30,260 900,844 4,010,698 5,791,398 5,925,818 6,073,680 22,732,699 Overnights and Catering 729 8,451 44,019 51,723 54,185 56,768 215,875 Sales 12,291 96,510 452,188 529,234 553,848 579,679 2,223,750 0 0 0 0 0 0 0 0 TOTAL COST 327,944 1,754,641 4,290,047 4,363,199 4,816,503 5,284,207 20,836,541 TOTAL REVENUE 43,280 1,005,805 4,506,905 6,372,356 6,533,851 6,710,127 25,172,324 0 0 0 0 0 0 0 0 TOTAL OPERATIONAL RESULT -284,663 -748,836 216,858 2,009,157 1,717,348 1,425,919 4,305,533 0 0 0 0 0 0 0 0 FINANCIAL INCOME 1,721 13,822 6,342 17,785 27,056 55,698 122,425 INTEREST ON LOANS -10,047 -63,773 -116,898 -77,523 -8,773 -23 -277,035 0 0 0 0 0 0 0 0 TOTAL RESULT EBT -353,489 -798,786 106,302 1,949,420 1,735,631 1,481,595 4,120,673 Page 18 5/20/2008 Copyright: Nelleke Pruijs, Antwerp
  • 19. Business Plan for Tourism Projected Cash flow Generally speaking, all projected cost are included in the month wherein cost is being incurred, this applies to both profit & loss and cash flow. Supplier credit is therefore not taken into account. If costs can be directly related to number of visitors, an optimistic scenario of visitors is used to obtain cost forecast. Revenues are calculated using realistic scenarios. PROJECTED CASHFLOW START-UP Projected Cash flow Jan-05 Feb-05 Mar-05 Apr-05 May-05 Jun-05 Jul-05 0 0 0 0 0 0 0 0 Start-Up Expenses 7,000 7,000 7,000 8,000 8,000 8,000 15,500 0 0 0 0 0 0 0 0 General Office 0 0 0 0 0 0 16,952 0 0 0 0 0 0 0 0 Technical 0 0 0 0 0 5,000 11,511 0 0 0 0 0 0 0 0 TOTAL EXPENSES 7,000 7,000 7,000 8,000 8,000 13,000 43,963 TOTAL RECEIPTS 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 CASH FLOW -7,000 -7,000 -7,000 -8,000 -8,000 -13,000 -43,963 0 0 0 0 0 0 0 0 LOAN INTEREST 0 29 58 88 122 155 210 INTEREST ON LIQUIDITY 0 0 0 0 0 0 0 LOAN REPAYMENT 0 0 0 0 0 0 0 LOANS 7,000 7,029 7,058 8,088 8,122 13,155 400,000 EFFECTIVE LOAN 7,000 14,029 21,087 29,175 37,297 50,452 450,452 EFFECTIVE NET CASHFLOW 0 0 0 0 0 0 355,826 0 0 0 0 0 0 0 0 ROLLING FORWARD OPERATIONAL CASHFLOW -7,000 -14,000 -21,000 -29,000 -37,000 -50,000 -93,963 AVAILABLE FUNDS 0 0 0 0 0 0 355,826 Page 19 5/20/2008 Copyright: Nelleke Pruijs, Antwerp
  • 20. Business Plan for Tourism PROJECTED CASHFLOW FIRST YEAR OF OPERATION Projected Cash flow Aug-05 Sep-05 Oct-05 Nov-05 Dec-05 Jan-06 0 0 0 0 0 0 General Office 2,013 2,118 2,211 2,306 3,466 4,197 0 0 0 0 0 0 0 Technical 8,542 3,392 3,686 3,947 4,198 9,336 0 0 0 0 0 0 0 Marketing & Sales 80,500 50,500 30,000 12,500 10,500 12,500 0 0 0 0 0 0 0 Admin 4,600 4,600 4,600 4,600 4,600 2,020 0 0 0 0 0 0 0 Staff 9,420 9,420 9,420 9,420 12,920 13,756 0 0 0 0 0 0 0 TOTAL EXPENSES 105,075 70,031 49,917 32,773 35,684 41,808 TOTAL RECEIPTS 0 3,233 6,243 8,885 11,601 13,318 0 0 0 0 0 0 0 CASH FLOW -105,075 -66,798 -43,674 -23,888 -24,082 -28,490 LOAN INTEREST 1,877 1,877 1,877 1,877 1,877 1,877 INTEREST ON LIQUIDITY 593 416 302 227 184 141 LOAN REPAYMENT 0 0 0 0 0 0 LOANS 0 0 0 0 0 0 EFFECTIVE LOAN 450,452 450,452 450,452 450,452 450,452 450,452 EFFECTIVE NET CASHFLOW -106,359 -68,259 -45,249 -25,538 -25,775 -30,226 0 0 0 0 0 0 0 ROLLING FORWARD OPERATIONAL CASHFLOW -199,039 -265,837 -309,511 -333,399 -357,481 -385,971 AVAILABLE FUNDS 249,467 181,208 135,959 110,421 84,646 54,420 Page 20 5/20/2008 Copyright: Nelleke Pruijs, Antwerp
  • 21. Business Plan for Tourism PROJECTED CASHFLOW 5 YEAR PERIOD Projected Cash flow YR 2005 YR 2006 YR 2007 YR 2008 YR 2009 YR 2010 Start-Up Expenses / Pre Launch 60,500 0 0 0 0 0 General Office 29,067 89,023 292,042 470,832 476,485 482,654 Technical 40,277 210,507 784,952 1,248,471 1,678,631 2,122,237 Marketing & Sales 184,000 1,179,500 2,595,000 1,920,000 1,920,000 1,920,000 Admin 23,000 24,240 24,240 24,240 24,240 24,240 Staff 50,600 251,371 593,813 699,656 717,147 735,076 TOTAL EXPENSES 387,444 1,754,641 4,290,047 4,363,199 4,816,503 5,284,207 TOTAL RECEIPTS 29,962 874,681 4,141,166 6,347,837 6,520,026 6,695,033 CASH FLOW -357,481 -879,960 -148,882 1,984,638 1,703,523 1,410,826 LOAN INTEREST 10,047 63,773 116,898 77,523 8,773 23 INTEREST ON LIQUIDITY 1,721 13,822 6,342 17,785 27,056 55,698 LOAN REPAYMENT 0 50,000 300,000 1,200,000 900,000 0 LOANS 450,452 2,000,000 0 0 0 0 EFFECTIVE LOAN 450,452 2,400,452 2,100,452 900,452 452 452 EFFECTIVE CASHFLOW 84,646 1,020,089 -559,437 724,900 821,806 1,466,501 ROLLING FORWARD OPERATIONAL CASHFLOW -357,481 -1,237,441 -1,386,323 598,315 2,301,838 3,712,664 AVAILABLE FUNDS 84,646 1,104,735 545,298 1,270,198 2,092,005 3,558,506 Page 21 5/20/2008 Copyright: Nelleke Pruijs, Antwerp
  • 22. Business Plan for Tourism 8. One Page Investment Request Contact Information Company Name: Web Address: Street: City Country Postal Code Your Name Phone E-mail About Our Business What is your project/company's unique value proposition? What are your project/company's key differentiators? Description of your product or service. What is your target market, and how does your product/service meet the needs of this market? USP’s Who are your target customers? Describe your primary and secondary target market Business info Founded in ? Total number of employees today: Page 22 5/20/2008 Copyright: Nelleke Pruijs, Antwerp
  • 23. Business Plan for Tourism Target number of employees in 6 months: Development status of your product: First product or service delivery date: About your Finances Revenue YTD: Target break-even date: Total capital investment to date: Characteristics of the current investment you are seeking: Amount: We expect this to last to: Current burn rate ($ spent/month): Page 23 5/20/2008 Copyright: Nelleke Pruijs, Antwerp