Read how to continuously and quickly adapt your operational procedures to the latest needs.

1. USE CASE
www.metasonic.de
You‘ve recognized the problem from your perspective? You‘ll find the solution on the next page.
Resource bottlenecks due to numerous
change requests
Hundreds of minor change requests can quickly drive an IT
department to its performance limits. The business depart-
ments often do not see that all of these changes are interre-
lated and can have in part some major impacts. Sometimes
changes are only possible with a lot of effort, since they
involve back-end systems that are very difficult to change.
This all often results in endless discussions with the busi-
ness departments, and is extremely time-consuming.
Unhappy business departments, overburdened
IT, negatively impacted ability to plan
Of course it is important to you that every employee works
as effectively and efficiently as possible. This also includes
suitable and continually adapted IT support. On the one
hand, globalization and information density result in cons-
tantly increasing requirements on agility, while IT resources
are scarce and expensive. Your IT department is already pu-
shed to its limits, and there are hardly any more qualified
and available people on the job market. If the business de-
partments make do on their own and circumvent the com-
pany IT department, you won‘t have the key performance
indicators to make the right decisions.
THE CHALLENGE: HOW DO YOU CONTINUOUSLY AND QUICKLY
ADAPT YOUR OPERATIONAL PROCEDURES TO THE LATEST NEEDS?
Slow implementation of changes
If you do not have optimized support from your IT solution, this can quickly cause a lot of unnecessary effort and expense.
At the same time you are not lacking ideas on how you can effectively and efficiently perform your business activities. Often
it is just minor changes that can make every day so much easier. There are also cases in which the existing solution simply
makes your work impossible. Development and change cycles that are too long force you to circumvent your company‘s
formal procedures.
BUSINESS PERSPECTIVE
IT PERSPECTIVE CEO PERSPECTIVE

2. USE CASE
You‘re interested in additional use cases: www.metasonic.de/en/value-proposition
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THE SOLUTION: LET YOUR EMPLOYEES DESIGN
THEIR OWN OPERATIONAL PROCEDURES!
BUSINESS PERSPECTIVE
IT PERSPECTIVE CEO PERSPECTIVE
Designing your own operational procedures
With Metasonic, you are not just affected, but rather invol-
ved. The ability to adapt an IT solution on your own saves
you lots of tedious coordination with the IT department.
Since you can directly and immediately implement changes,
your everyday work is more effective and efficient. Make-
shift measures and interim solutions are no longer needed.
Even though you can design your own operational procedu-
res with Metasonic, you are still working within the frame-
work of the company‘s formal IT. This means your commit-
ment and your improvements are quickly integrated into
the company‘s overall operational procedures.
Outsourcing minor changes
With Metasonic you can outsource many minor changes
directly to the business departments. You will only need
to step in when large-scale changes and changes that af-
fect other systems need to be implemented. This frees up
additional resources that you can utilize to quickly imple-
ment the remaining requests or take care of the big issues
on the back-end systems. The IT department will still have
the business departments‘ IT under their control, since the
business departments use the components IT gives them.
Flexibility in the right setting
With Metasonic the business departments can implement
a lot of changes themselves and unburden the IT depart-
ment. The employees from the business departments have
the ability to respond quickly to market situations. Despite
all this flexibility they are still working within the framework
of the formal IT and constantly deliver key performance in-
dicators. In this way, you will always have an overview and
can respond as needed or keep an eye on long-term stra-
tegies.