A talk about Outsourcing that we did at Oslo WordPress Meetup.

1. OUTSOURCING
What you need to know about
NettSett

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NETTSETT
We are

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And we are Outsourcing

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OUTSOURCE
Why you might want to

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Finding highly skilled expertise locally
...is hard

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However, if you expand your horizons
highly skilled expertise is easy to find

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Hiring workers from other countries
is almost always cheaper

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Non-norwegian freelancers
usually work longer hours

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Outsourcing gives you as a small business owner
a great flexibility when it comes to workload
Time
Workload/
workers

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OUTSOURCING
What to consider when

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Be aware of cultural differences

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There is a high turnover rate when outsourcing
This is resource intensive

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When you find Someone great
Do everything you can to Keep them

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OUTSOURCING
Useful guidelines for

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Clearly define the scope and schedule
for your project
Make Wireframes, and a detailed Project description
Define:
What you want
How you want it
When you want it
Make room for suggestions! After all your not the expert on
everything

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Try to narrow your search
Save time sifting through applicants by being as specific as
possible when you describe the project and what you need done
If your doing a complicated task, make sure the person you hire
has worked on similar projects before

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Do Interviews, review Portfolios and do a
Test run
Many people talk the talk, only a few walk the walk
You can never be 100% sure, but do these three things and watch
out for red flags!

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Get it in writing
You don’t necessarily need a contract, but it’s a good idea to
have all the important agreements in writing
Written agreements solve the small disputes, but if something
goes totally wrong, chances are you will not get your money
back or the project done. What are you going to do, sue them?
It’s always a good thing to have a Plan B!

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Don’t forget about support after the project
is complete
We always have a period of time after the launch where our
clients can report bugs and errors
We do the same with our employees

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RED FLAGS
Look out for

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Red Flags
Secrecy and unavailability
Unwillingness to address problems and obstacles
Unable to work independently
Attitude problems, badmouthing and anger management issues

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Success consists of going from failure
to failure without loss of enthusiasm
Winston Churchill

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Your people!

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Questions?
@ingvildevje@martesollund
ingvild@nettsett.nmarte@nettsett.no