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Achieving a good P ⁄ PC balance
                Steven covey: 7 Habits of highly effective persons.




                Muasa Mark
   The P / PC Balance this is a balance between
    the productions (P) of desired results and the
    production capability (PC). or maintenance of
    the producer An excessive amount of focus in
    either production or production capacity will
    have disastrous results.




                                  Muasa Mark
   The P/PC balance principle can be easily
    understood by remembering Aesop´s fable of
    the goose and the golden egg. This fable is
    the story of a poor farmer who one day
    discovers in the nest of his pet goose a
    glittering golden egg. At first, he thinks it
    must be some kind of trick. But as he starts
    to throw the egg aside, he has second
    thoughts and takes it in to be appraised
    instead


                                 Muasa Mark
   The P/PC balance principle can be easily
    understood by remembering Aesop´s fable of
    the goose and the golden egg. This fable is the
    story of a poor farmer who one day discovers in
    the nest of his pet goose a glittering golden egg.
    At first, he thinks it must be some kind of trick.
    But as he starts to throw the egg aside, he has
    second thoughts and takes it in to be appraised
    instead The egg is pure gold! The farmer can’t
    believe his good fortune. He becomes even more
    incredulous the following day when the
    experience is repeated


                                     Muasa Mark
   The egg is pure gold! The farmer can’t
    believe his good fortune. He becomes even
    more incredulous the following day when the
    experience is repeated. Day after day, he
    awakens to rush to the net and find another
    golden egg. He becomes fabulously wealthy;
    it all seems too good to be true.




                                Muasa Mark
   But with his increasing wealth comes greed
    and impatience. Unable to wait day after day
    for the golden eggs, the farmer decides to kill
    the goose and get them all at once. But when
    he opens the goose, he finds it empty. There
    are no golden eggs – and now there is no way
    to get any more. The farmer has destroyed
    the goose that produced them.




                                  Muasa Mark
   I suggest that within this fable is a natural
    law, a principle – the basic definition of
    effectiveness. Many a time people see
    effectiveness from the golden egg paradigm:
    the more you produce, the more you do, the
    more effective you are




                                 Muasa Mark
   As the story shows, true effectiveness is a
    function of two basic things: what is produced
    (the golden eggs) and the producing asset or
    capacity to produce (the goose).
   If you adopt a pattern of life that focuses on
    golden eggs and neglects the goose, you will
    soon be without the asset that produces golden
    eggs. On the other hand, if you only take care of
    the goose with no aim toward the golden eggs,
    you soon won’t have the wherewithal to feed
    yourself or the goose.
   (No clear objectives-no results-no outcome)


                                    Muasa Mark
   Unduly high emphasis on Production or
    Production Capacity is equally harmful.
    Effectiveness lies in the balance. Although
    difficult, the very essence lies in getting great
    results out of an asset as well as maintaining it.
    This aspect can be validated in one’ s own life,
    where it is observed that exhaustively utilizing
    one’s abilities continuously gives an altogether
    less efficiency, whereas effectiveness takes a
    quantum leap if the production capacity is also
    kept in mind.
   NB: This principle apply to organizations,
    families, as well as individuals.


                                     Muasa Mark
   Physical asset
   Organizations are in constant pursuit of
    increasing their production capacity to
    increase production. But do they apply these
    principles as much to their customers and
    employees as to their machines?
   Any correct principle has an application in
    diverse circumstances, which makes it
    valuable. These principles apply to
    organizations, families, as well as individuals.


                                   Muasa Mark
   The P/PC balance affects the organizational
    effectiveness in the use of physical assets. In a rapid
    growth phase, a physical asset may deliver the best
    performance but later this asset becomes worthless
    due to ill-maintenance or does not serve you better.
    E.g. server (bigger, better), computers-not
    cleaned/updated with anti virus-crush. Otoscope-not
    enough supply, hence co’s move from room to room.
    Need for essential programs to have better out puts,
    but they are not available. This also powerfully
    impacts the effective use of financial asset.
   In short, assets need to be maintained, replaced and
    even supplied without focusing only on production.
    Otherwise how are you to achieve production (golden
    eggs?)


                                        Muasa Mark
   In the human area, the P/PC Balance is equally
    fundamental, but even more important, because people
    control physical and financial assets
     Example1: MARRIAGE
   When two people in a marriage are more concerned about
    getting the golden eggs, the benefits, than they are in
    preserving the relationship that makes them possible, they
    often become insensitive and inconsiderate, neglecting the
    little kindnesses and courtesies so important to a deep
    relationship. They begin to use control levers to
    manipulate each other, to focus on their own needs, to
    justify their own position and look for evidence to show
    the wrongness of the other person. The love, the
    richness, the softness, and spontaneity begin to
    deteriorate. The goose gets sicker day by day.
   Consider: ODM/PNU-CFK/CDC


                                         Muasa Mark
   Effect: excuses…Instead of trust and
    trustworthiness developing, mistrust and
    untrustworthiness-why-coz focus is on G.E
    and not the relationship which enhances the
    pc.




                                 Muasa Mark
Example 2: PARENT'S RELATIONSHIP WITH A CHILD
 When children are little, they are very dependent, very
  vulnerable. It becomes so easy to neglect the PC work -
  - the training, the communicating, the relating, the
  listening. It's easy to take advantage, to manipulate, to
  get what you want the way you want it -- right now!
  You're bigger, you're smarter, and you're right! So why
  not just tell them what to do? If necessary, yell at them,
  intimidate them, insist on your way.
 Or you can indulge them. You can go for the golden egg
  of popularity, of pleasing them, giving them their way
  all the time. Then they grow up without a personal
  commitment to being disciplined or responsible.




                                       Muasa Mark
   Either way -- authoritarian or permissive -- you have the
    golden egg mentality. You want to have your way or you
    want to be liked. But what happens, meantime, to the
    goose? What sense of responsibility, of self-discipline, of
    confidence in the ability to make good choices or achieve
    important goals is a child going to have a few years down
    the road? And what about your relationship? When he
    reaches those critical teenage years, the identity crises,
    will he know from his experience with you that you will
    listen without judging, that you really, deeply care about
    him/her as a person, that you can be trusted, no matter
    what? Will the relationship be strong enough for you to
    reach him, to communicate with him, to influence him?
   Consider: employer/employee, supervisor/worker




                                           Muasa Mark
   How often do people confuse principal with interest? Have
    you ever invaded principal to increase your standard of
    living, to get more golden eggs? The decreasing principal
    has decreasing power to produce interest or income or
    continuity of the program. And the dwindling capital
    becomes smaller and smaller until it no longer supplies
    even our basic needs. Our most important financial asset
    is our own capacity to earn. If we don't continually invest
    in improving our own PC, we severely limit our options.
    We're locked into our present situation, running scared of
    our organization winding up/downsizing/retrenchment or
    our boss's opinion of us, economically dependent and
    defensive. Again, it simply isn't effective. Consider
    organizational trainings, , cross trainings further learning,
    saving-sacco, banks etc. and you only love what you know
    as a result



                                            Muasa Mark
   There are organizations that talk so much about the
    customer and completely neglect the people that deal with
    the customers i.e. employees. The PC principle is to treat
    the employees EXACTLY AS YOU WANT THEM TO TREAT
    YOUR CLIENTS
   By money, the material potential of the employee can be
    bought. But the employer needs to have the greatness to
    win over his heart and mind to expect loyalty,
    resourcefulness, leadership and devotion in him
   The prevailing attitude and paradigm among the
    employers is insufficient to tap these qualities in the
    employee. This is because employers focus more on the
    customers rather than the key people who deal with the
    customers – the employees. This paradigm needs a shift if
    we want more dependable employees at work.



                                          Muasa Mark
   You can buy a person’s hand, but you cannot
    buy his/her heart. His/her heart is where
    his/her enthusiasm, loyalty is. You can buy
    his back, but you cannot buy his brain. That’s
    where his/her creativity is, his/her ingenuity,
    his resourcefulness.
   Pc work is treating employees as volunteers
    just as we treat customers as volunteers,
    because that’s what they are. They volunteer
    the best of themselves-their hearts and
    minds.


                                  Muasa Mark
   Effectiveness lies in the balance of the two.
    Excessive focus on P results in ruined health and
    broken relationships-employer/employee,
    employee/client. If the goose (pc) is sick, it
    impacts on golden eggs (p). The goose doesn’t
    give golden eggs because you have promised it
    food, you give it food and others necessities for
    it to produce. Consider a de-motivated
    employee, not recognized, not considered in
    decisions, etc COZ THE FOCUS ON is GOLDEN
    EGGS, employer will miss on numbers, miss on
    samples etc and only samples keep us here etc


                                    Muasa Mark
   Another area that requires balancing is
    employee development (education and
    training) and actually performing the work.
    We certainly want to keep our work force
    trained in the latest methods, technology
    etc…




                                 Muasa Mark
   A balance of good care of assets, personnel
    and customers is the key to organizational
    effectiveness. The bottom-line is not just
    results/profits, but customer
    care, profits, growth and welfare which is
    another way of balancing production capacity
    with production.




                                Muasa Mark
   Steven Covey: Seven habits of highly effective
    people
   Bible.




                                  Muasa Mark

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Achieving organizational balance of production

  • 1. Achieving a good P ⁄ PC balance Steven covey: 7 Habits of highly effective persons. Muasa Mark
  • 2. The P / PC Balance this is a balance between the productions (P) of desired results and the production capability (PC). or maintenance of the producer An excessive amount of focus in either production or production capacity will have disastrous results. Muasa Mark
  • 3. The P/PC balance principle can be easily understood by remembering Aesop´s fable of the goose and the golden egg. This fable is the story of a poor farmer who one day discovers in the nest of his pet goose a glittering golden egg. At first, he thinks it must be some kind of trick. But as he starts to throw the egg aside, he has second thoughts and takes it in to be appraised instead Muasa Mark
  • 4. The P/PC balance principle can be easily understood by remembering Aesop´s fable of the goose and the golden egg. This fable is the story of a poor farmer who one day discovers in the nest of his pet goose a glittering golden egg. At first, he thinks it must be some kind of trick. But as he starts to throw the egg aside, he has second thoughts and takes it in to be appraised instead The egg is pure gold! The farmer can’t believe his good fortune. He becomes even more incredulous the following day when the experience is repeated Muasa Mark
  • 5. The egg is pure gold! The farmer can’t believe his good fortune. He becomes even more incredulous the following day when the experience is repeated. Day after day, he awakens to rush to the net and find another golden egg. He becomes fabulously wealthy; it all seems too good to be true. Muasa Mark
  • 6. But with his increasing wealth comes greed and impatience. Unable to wait day after day for the golden eggs, the farmer decides to kill the goose and get them all at once. But when he opens the goose, he finds it empty. There are no golden eggs – and now there is no way to get any more. The farmer has destroyed the goose that produced them. Muasa Mark
  • 7. I suggest that within this fable is a natural law, a principle – the basic definition of effectiveness. Many a time people see effectiveness from the golden egg paradigm: the more you produce, the more you do, the more effective you are Muasa Mark
  • 8. As the story shows, true effectiveness is a function of two basic things: what is produced (the golden eggs) and the producing asset or capacity to produce (the goose).  If you adopt a pattern of life that focuses on golden eggs and neglects the goose, you will soon be without the asset that produces golden eggs. On the other hand, if you only take care of the goose with no aim toward the golden eggs, you soon won’t have the wherewithal to feed yourself or the goose.  (No clear objectives-no results-no outcome) Muasa Mark
  • 9. Unduly high emphasis on Production or Production Capacity is equally harmful. Effectiveness lies in the balance. Although difficult, the very essence lies in getting great results out of an asset as well as maintaining it. This aspect can be validated in one’ s own life, where it is observed that exhaustively utilizing one’s abilities continuously gives an altogether less efficiency, whereas effectiveness takes a quantum leap if the production capacity is also kept in mind.  NB: This principle apply to organizations, families, as well as individuals. Muasa Mark
  • 10. Physical asset  Organizations are in constant pursuit of increasing their production capacity to increase production. But do they apply these principles as much to their customers and employees as to their machines?  Any correct principle has an application in diverse circumstances, which makes it valuable. These principles apply to organizations, families, as well as individuals. Muasa Mark
  • 11. The P/PC balance affects the organizational effectiveness in the use of physical assets. In a rapid growth phase, a physical asset may deliver the best performance but later this asset becomes worthless due to ill-maintenance or does not serve you better. E.g. server (bigger, better), computers-not cleaned/updated with anti virus-crush. Otoscope-not enough supply, hence co’s move from room to room. Need for essential programs to have better out puts, but they are not available. This also powerfully impacts the effective use of financial asset.  In short, assets need to be maintained, replaced and even supplied without focusing only on production. Otherwise how are you to achieve production (golden eggs?) Muasa Mark
  • 12. In the human area, the P/PC Balance is equally fundamental, but even more important, because people control physical and financial assets Example1: MARRIAGE  When two people in a marriage are more concerned about getting the golden eggs, the benefits, than they are in preserving the relationship that makes them possible, they often become insensitive and inconsiderate, neglecting the little kindnesses and courtesies so important to a deep relationship. They begin to use control levers to manipulate each other, to focus on their own needs, to justify their own position and look for evidence to show the wrongness of the other person. The love, the richness, the softness, and spontaneity begin to deteriorate. The goose gets sicker day by day.  Consider: ODM/PNU-CFK/CDC Muasa Mark
  • 13. Effect: excuses…Instead of trust and trustworthiness developing, mistrust and untrustworthiness-why-coz focus is on G.E and not the relationship which enhances the pc. Muasa Mark
  • 14. Example 2: PARENT'S RELATIONSHIP WITH A CHILD  When children are little, they are very dependent, very vulnerable. It becomes so easy to neglect the PC work - - the training, the communicating, the relating, the listening. It's easy to take advantage, to manipulate, to get what you want the way you want it -- right now! You're bigger, you're smarter, and you're right! So why not just tell them what to do? If necessary, yell at them, intimidate them, insist on your way.  Or you can indulge them. You can go for the golden egg of popularity, of pleasing them, giving them their way all the time. Then they grow up without a personal commitment to being disciplined or responsible. Muasa Mark
  • 15. Either way -- authoritarian or permissive -- you have the golden egg mentality. You want to have your way or you want to be liked. But what happens, meantime, to the goose? What sense of responsibility, of self-discipline, of confidence in the ability to make good choices or achieve important goals is a child going to have a few years down the road? And what about your relationship? When he reaches those critical teenage years, the identity crises, will he know from his experience with you that you will listen without judging, that you really, deeply care about him/her as a person, that you can be trusted, no matter what? Will the relationship be strong enough for you to reach him, to communicate with him, to influence him?  Consider: employer/employee, supervisor/worker Muasa Mark
  • 16. How often do people confuse principal with interest? Have you ever invaded principal to increase your standard of living, to get more golden eggs? The decreasing principal has decreasing power to produce interest or income or continuity of the program. And the dwindling capital becomes smaller and smaller until it no longer supplies even our basic needs. Our most important financial asset is our own capacity to earn. If we don't continually invest in improving our own PC, we severely limit our options. We're locked into our present situation, running scared of our organization winding up/downsizing/retrenchment or our boss's opinion of us, economically dependent and defensive. Again, it simply isn't effective. Consider organizational trainings, , cross trainings further learning, saving-sacco, banks etc. and you only love what you know as a result Muasa Mark
  • 17. There are organizations that talk so much about the customer and completely neglect the people that deal with the customers i.e. employees. The PC principle is to treat the employees EXACTLY AS YOU WANT THEM TO TREAT YOUR CLIENTS  By money, the material potential of the employee can be bought. But the employer needs to have the greatness to win over his heart and mind to expect loyalty, resourcefulness, leadership and devotion in him  The prevailing attitude and paradigm among the employers is insufficient to tap these qualities in the employee. This is because employers focus more on the customers rather than the key people who deal with the customers – the employees. This paradigm needs a shift if we want more dependable employees at work. Muasa Mark
  • 18. You can buy a person’s hand, but you cannot buy his/her heart. His/her heart is where his/her enthusiasm, loyalty is. You can buy his back, but you cannot buy his brain. That’s where his/her creativity is, his/her ingenuity, his resourcefulness.  Pc work is treating employees as volunteers just as we treat customers as volunteers, because that’s what they are. They volunteer the best of themselves-their hearts and minds. Muasa Mark
  • 19. Effectiveness lies in the balance of the two. Excessive focus on P results in ruined health and broken relationships-employer/employee, employee/client. If the goose (pc) is sick, it impacts on golden eggs (p). The goose doesn’t give golden eggs because you have promised it food, you give it food and others necessities for it to produce. Consider a de-motivated employee, not recognized, not considered in decisions, etc COZ THE FOCUS ON is GOLDEN EGGS, employer will miss on numbers, miss on samples etc and only samples keep us here etc Muasa Mark
  • 20. Another area that requires balancing is employee development (education and training) and actually performing the work. We certainly want to keep our work force trained in the latest methods, technology etc… Muasa Mark
  • 21. A balance of good care of assets, personnel and customers is the key to organizational effectiveness. The bottom-line is not just results/profits, but customer care, profits, growth and welfare which is another way of balancing production capacity with production. Muasa Mark
  • 22. Steven Covey: Seven habits of highly effective people  Bible. Muasa Mark