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What Can Database Marketers
Learn from Content Marketing
World?
Written by: Mark Price,
Managing Partner of M Squared Group
Contact Us: 952.746.3230
About M Squared Group
M Squared Group is a data-driven marketing
consulting firm. We help our clients build
measurable, long-term customer relationships and
revenue streams using data-driven insights and
targeted customer communications and services.
Our approach is fast, practical and financially-
driven.
Contact Us:
952.746.3230
info@msquaredgroup.com
www.msquaredgroup.com
What I Learned at Content Marketing
World 2013
Every database marketer is in the content
business, whether they want to be or not.
Contact Us: 952.746.3230
The Question is:
What is your content telling your
customers about your business and
how you want to relate to them?
Contact Us: 952.746.3230
Start out with these Assumptions:
Customers don't care about your company; they care
about their problems and how you can solve them
Customers and prospects conduct 70%+ of their sales
process before they contact your company
Content transmits valuable insight into your brand, your
values and how you treat customers
Contact Us: 952.746.3230
The most frequent communication database
marketers send out to their customers is email.
What does your email say about what
you think of your customer?
Contact Us: 952.746.3230
It is time for database marketers to
become publishers.
Contact Us: 952.746.3230
The end result will be increased short- and long-term
revenue as well as increased loyalty and brand
preference.
Contact Us: 952.746.3230
This will help you gain share of mind in order to garner
share of wallet.
Content Marketing should be given the same
thorough testing analysis as any other marketing
campaign.
This also provides “SEO Fuel”
You increase the chance that customers will find
your information when they search online
Contact Us: 952.746.3230
As long as consumers have the same
problems, they will keep searching, keep
finding your content,
and then reach out to your company to
help solve their problems
Contact Us: 952.746.3230
the impact of additional transactions
driven by online content should also
be analyzed and included in the
results.
Contact Us: 952.746.3230
So when the results of a content marketing
campaign is analyzed,
Customers are sick of the sale, sale, sale
messages delivered by most companies
Just because they take advantage of
the offer does not mean you
have captured their preference or
their loyalty
Contact Us: 952.746.3230
Marketers need to start testing content + offers over a 3-4
month period.
The net impact could change your marketing,
your marketing department and your impact
on retention and loyalty.
Contact Us: 952.746.3230
Contact Us: 952.746.3230
Website: http://www.msquaredgroup.com
Blog: http://blog.msquaredgroup.com/blog
Twitter: MarkPriceMSG
LinkedIn: www.linkedin.com/in/markpricemsg/
ABOUT US
To read the full blog post: What can Database Marketers learn from
Content Marketing World? click here

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What Can Database Marketers Learn from Content Marketing World?

  • 1. What Can Database Marketers Learn from Content Marketing World? Written by: Mark Price, Managing Partner of M Squared Group Contact Us: 952.746.3230
  • 2. About M Squared Group M Squared Group is a data-driven marketing consulting firm. We help our clients build measurable, long-term customer relationships and revenue streams using data-driven insights and targeted customer communications and services. Our approach is fast, practical and financially- driven. Contact Us: 952.746.3230 info@msquaredgroup.com www.msquaredgroup.com
  • 3. What I Learned at Content Marketing World 2013 Every database marketer is in the content business, whether they want to be or not. Contact Us: 952.746.3230
  • 4. The Question is: What is your content telling your customers about your business and how you want to relate to them? Contact Us: 952.746.3230
  • 5. Start out with these Assumptions: Customers don't care about your company; they care about their problems and how you can solve them Customers and prospects conduct 70%+ of their sales process before they contact your company Content transmits valuable insight into your brand, your values and how you treat customers Contact Us: 952.746.3230
  • 6. The most frequent communication database marketers send out to their customers is email. What does your email say about what you think of your customer? Contact Us: 952.746.3230
  • 7. It is time for database marketers to become publishers. Contact Us: 952.746.3230 The end result will be increased short- and long-term revenue as well as increased loyalty and brand preference.
  • 8. Contact Us: 952.746.3230 This will help you gain share of mind in order to garner share of wallet. Content Marketing should be given the same thorough testing analysis as any other marketing campaign.
  • 9. This also provides “SEO Fuel” You increase the chance that customers will find your information when they search online Contact Us: 952.746.3230
  • 10. As long as consumers have the same problems, they will keep searching, keep finding your content, and then reach out to your company to help solve their problems Contact Us: 952.746.3230
  • 11. the impact of additional transactions driven by online content should also be analyzed and included in the results. Contact Us: 952.746.3230 So when the results of a content marketing campaign is analyzed,
  • 12. Customers are sick of the sale, sale, sale messages delivered by most companies Just because they take advantage of the offer does not mean you have captured their preference or their loyalty Contact Us: 952.746.3230
  • 13. Marketers need to start testing content + offers over a 3-4 month period. The net impact could change your marketing, your marketing department and your impact on retention and loyalty. Contact Us: 952.746.3230
  • 14. Contact Us: 952.746.3230 Website: http://www.msquaredgroup.com Blog: http://blog.msquaredgroup.com/blog Twitter: MarkPriceMSG LinkedIn: www.linkedin.com/in/markpricemsg/ ABOUT US To read the full blog post: What can Database Marketers learn from Content Marketing World? click here