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XXXXXXX XXXXXXXXX
 Asset Management
    Presentation
General Asset Management Definition
IT Asset Management: Is the set of business practices
that join financial, contractual and inventory functions
to support life cycle management and strategic
decision making for the IT environment.
    • Assets include all elements of software and
      hardware that are found in the business
      environment.
Common Business Practices: request and approval
process, procurement management, life cycle
management, redeployment and disposal management

                                                       2
General Scope of Asset Management
• Desktops
• Laptops
• Servers: physical and virtual (includes data centers and
  remote locations)
• Network Devices
• Handhelds (PDA, Smart Phone-Blackberry)
• Software
• Contracts related to all asset types
• Mainframe
• Security Certificates
• Telephones/VOIP
• PTC Hardware & Software (Industry required by 2015)
                                                             3
General Goals of ITAM
• Uncover savings through process improvement and
  support for strategic decision making
• Gain control of the inventory
• Standardization of devices and applications
• Increase accountability to ensure compliance
• Enhance performance of assets and the life cycle
  management
• Risk reduction through standardization, proper
  documentation, loss detection
• Optimize financial and expenditure planning
 ITAM is not software distribution and Patch Management (that is part of Desktop
 Release Management Process; however, ITAM data are inputs and/or outputs
 associated with the process)                                                      4
General Benefits of ITAM
   Correct asset information reporting
   More effective contract negotiations
   Reduces TCO for IT assets
   Improved forecasting and planning for the replacement of
    desktops, laptops, servers, network devices, storage and
    software
   Inventory management accuracy and optimization
   Reduce costs by avoiding software license under-utilization
   Improved contract and warranty management
   Expense reconciliation against budget
   Billing reconciliation
   Avoid penalties for software license non-compliance
   Attestation accuracy

                                                             5
Current Process
•ITAM makes rounds to departments
•ITAM gathers information in multiple formats
•ITAM tries to compile info into useable data

            Spreadsheet
                                 Database



          Verbal
                              ITAM
                                                Verbal

           Word Doc
                                 Verbal
                                            File Cabinet




                                                           6
“Discussed” Process
•Departments build their own processes and send data to ITAM
 in multiple formats
•ITAM receives data in multiple formats and ways
•ITAM tries to compile useable data

             Spreadsheet
                                        Database



           Verbal
                                     ITAM
                                                          Verbal

             Word Doc
                                        Verbal
                                                       File Cabinet


 Some Improvement - I TAM is getting needed information on software licensing
                                                                                7
Will the process satisfy an audit?
                                                  Where do I start?
   Licensed
   Software
     Audit
                                                        Hmmm . . .Lots of
                                                       incomplete records.




              XXXXXXX XXXXXXXXX is going to owe
              $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$


                                                                        8
The ITAM should be able to answer these questions:
•   Was the asset approved for use?
•   Who approved the asset?
•   When was the asset purchased?
•   Who is the asset manufacturer?
•   Does the asset have a serial number?
•   Does the asset need to be registered?
•   Does the asset have to be reported to any agency?
•   How is the asset used?
•   Where is the asset now?
•   Is the asset still viable?
•   Can the asset be upgraded?
•   Does the asset need to be sunset or discontinued? Why and When?
•   Do we get a discount for ordering more of the assets?
•   What are the contractual obligations from the manufacturer or supplier?


The asset management solution should provide these inputs/outputs.
                                                                              9
CONSIDER BIGGER PICTURE
                                                 CONSIDER BUILDING A CLEAN INTEGRATED SOLUTION




                                                                                               Attestation

                                                                                           Financial Planning
Reporting and Governance




                                                                                                                    Cost
                                                                        Budget Planning
                                                                                                                Allocations
                                                                        And Requisitions
                                                                                                                and Control

                                                     Life Cycle Asset                                                         Management
                                                      Management                                                               Reporting

                                          Vendor                                                                                              Risk
                                        Management                                                                                         Management

                            Contract                                                                                                                     Security
                           Management                                                                                                                   Management




                                                                     ITAM
                                                             (Asset Management)
                                                                                                                                                                     10
Will the process satisfy an audit?
   Licensed
   Software
     Audit


   Hardware
     Audit
       Reporting and Governance




                                                                                                  Financial Planning

                                                                                                                           Cost
                                                                               Budget Planning
                                                                                                                       Allocations
                                                                               And Requisitions
                                                                                                                       and Control
                                                            Life Cycle Asset                                                         Management
                                                             Management                                                               Reporting

                                                 Vendor                                                                                              Risk
                                               Management                                                                                         Management
                                   Contract                                                                                                                      Security
                                  Management                                                                                                                   Management




                                                                                          ITAM
                                                                                   Asset Management
                                                                                                                                                                            11
Desired Outcome
Process that will result in Operational Efficiency
        Consolidation and Compliance


      IT Hardware
      and Software


       Production
       Equipment

                                        ASSETS
       Facilities



       Transportation
       Assets
Questions we need to answer
• What is the focus/scope? (Departmental/General
  Office/Enterprise?)
• Is this a project, an initiative or a program?
• What will be supported from and expected by upper management?
• Is there a budget?
• Who will be involved? (Legal, IT, Purchasing)
• What are we trying to accomplish?
• What are we trying/needing to solve?
• Was there an event that triggered this need and what was/is it?
• Is the document a straw man/starting point, or are we truly ready
  to develop and implement an asset management program at NS?
• How does attestation/regulatory compliance/finance, etc. play into
  the decisions for asset management.


                                                                   13

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Itam Presentation by Cydney Davis

  • 1. XXXXXXX XXXXXXXXX Asset Management Presentation
  • 2. General Asset Management Definition IT Asset Management: Is the set of business practices that join financial, contractual and inventory functions to support life cycle management and strategic decision making for the IT environment. • Assets include all elements of software and hardware that are found in the business environment. Common Business Practices: request and approval process, procurement management, life cycle management, redeployment and disposal management 2
  • 3. General Scope of Asset Management • Desktops • Laptops • Servers: physical and virtual (includes data centers and remote locations) • Network Devices • Handhelds (PDA, Smart Phone-Blackberry) • Software • Contracts related to all asset types • Mainframe • Security Certificates • Telephones/VOIP • PTC Hardware & Software (Industry required by 2015) 3
  • 4. General Goals of ITAM • Uncover savings through process improvement and support for strategic decision making • Gain control of the inventory • Standardization of devices and applications • Increase accountability to ensure compliance • Enhance performance of assets and the life cycle management • Risk reduction through standardization, proper documentation, loss detection • Optimize financial and expenditure planning ITAM is not software distribution and Patch Management (that is part of Desktop Release Management Process; however, ITAM data are inputs and/or outputs associated with the process) 4
  • 5. General Benefits of ITAM  Correct asset information reporting  More effective contract negotiations  Reduces TCO for IT assets  Improved forecasting and planning for the replacement of desktops, laptops, servers, network devices, storage and software  Inventory management accuracy and optimization  Reduce costs by avoiding software license under-utilization  Improved contract and warranty management  Expense reconciliation against budget  Billing reconciliation  Avoid penalties for software license non-compliance  Attestation accuracy 5
  • 6. Current Process •ITAM makes rounds to departments •ITAM gathers information in multiple formats •ITAM tries to compile info into useable data Spreadsheet Database Verbal ITAM Verbal Word Doc Verbal File Cabinet 6
  • 7. “Discussed” Process •Departments build their own processes and send data to ITAM in multiple formats •ITAM receives data in multiple formats and ways •ITAM tries to compile useable data Spreadsheet Database Verbal ITAM Verbal Word Doc Verbal File Cabinet Some Improvement - I TAM is getting needed information on software licensing 7
  • 8. Will the process satisfy an audit? Where do I start? Licensed Software Audit Hmmm . . .Lots of incomplete records. XXXXXXX XXXXXXXXX is going to owe $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ 8
  • 9. The ITAM should be able to answer these questions: • Was the asset approved for use? • Who approved the asset? • When was the asset purchased? • Who is the asset manufacturer? • Does the asset have a serial number? • Does the asset need to be registered? • Does the asset have to be reported to any agency? • How is the asset used? • Where is the asset now? • Is the asset still viable? • Can the asset be upgraded? • Does the asset need to be sunset or discontinued? Why and When? • Do we get a discount for ordering more of the assets? • What are the contractual obligations from the manufacturer or supplier? The asset management solution should provide these inputs/outputs. 9
  • 10. CONSIDER BIGGER PICTURE CONSIDER BUILDING A CLEAN INTEGRATED SOLUTION Attestation Financial Planning Reporting and Governance Cost Budget Planning Allocations And Requisitions and Control Life Cycle Asset Management Management Reporting Vendor Risk Management Management Contract Security Management Management ITAM (Asset Management) 10
  • 11. Will the process satisfy an audit? Licensed Software Audit Hardware Audit Reporting and Governance Financial Planning Cost Budget Planning Allocations And Requisitions and Control Life Cycle Asset Management Management Reporting Vendor Risk Management Management Contract Security Management Management ITAM Asset Management 11
  • 12. Desired Outcome Process that will result in Operational Efficiency Consolidation and Compliance IT Hardware and Software Production Equipment ASSETS Facilities Transportation Assets
  • 13. Questions we need to answer • What is the focus/scope? (Departmental/General Office/Enterprise?) • Is this a project, an initiative or a program? • What will be supported from and expected by upper management? • Is there a budget? • Who will be involved? (Legal, IT, Purchasing) • What are we trying to accomplish? • What are we trying/needing to solve? • Was there an event that triggered this need and what was/is it? • Is the document a straw man/starting point, or are we truly ready to develop and implement an asset management program at NS? • How does attestation/regulatory compliance/finance, etc. play into the decisions for asset management. 13