This are the presentation slides by Head of Policy for Digital Delivery at the Cabinet Office, Felicity Shaw; about the digital strategy devised based on Martha Lane Fox's report. It does talk about how this impacts local government. Have a look and tell us what you think about the digital strategy.
Digital Strategy - Delivering digital by default (Cabinet Office UK 2011)
1. Digital Strategy Delivering digital by default Felicity Shaw Head of Policy, Digital Delivery Government Digital Service
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4. Government Digital Strategy “ Digital by Default” government services All existing and future services to be designed first and foremost for digital delivery. The Digital Government Service will establish and assure delivery of a clear roadmap of services to move to ‘digital by default’ Assisted digital Ensure ‘digital by default’ is a reality by driving and supporting measures in place to provide support to those challenged by the use of digital only services Single Online Service from government A single URL from government for all online services. Business services currently provided by Businesslink will be integrated into the single domain service. Distributed services (Open APIs) All transactions and information services available for delivery through a newly created market place with accredited partners, including charities, social enterprises, private companies and employee-owned co-operatives to compete to offer people high quality digital services to their communities; Service Performance Measurement Identify and implement consistent industry standard metrics to assess the quality of online information and transaction services Quality assurance of transaction and information services All government services to be delivered to clear standards and measured consistently, with performance metrics published and fully transparent Seamless integrated experience All services to achieve a seamless high quality experience fully integrating face to face and other necessary non digital engagement Digital engagement with government Consistent high quality approach to government’s digital engagement with citizens and businesses, including use of rating and comment services, social media and networks etc. Effective Commissioning Commission the most appropriate digital service (content and / or transaction) from the one or a range of partners that best meet the user’s needs at lowest cost.