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What could be the
future of online banking?
Inspiring UX design concept by UXDesignAgency.com
Reinventing the banking experience for millennials
Are you happy
with your digital banking?
We are familiar with key drivers of
digital banking revolution
Personalization
Transparency
Self-service
Mobile first
Simplicity
Aesthetic
Holistic
But is that the whole point?
No.
It’s about people!
But not only their pains
And not only their needs
It’s about users passion.
What is an ideal
digital banking for you?
Make it USEFUL
allows making the most necessary things fast and easy
Let it be CLEAR
attractive appearance and easy to use
It must take CARE
supports and advises the user in his language
Let’s deliver
delightful experience
Helps without
authorization
Helps without authorization
1. Sign in
2. Contacts
3. New user form
4. Branches & ATMs locator
5. Bank products promotion
6. Currency converter
7. News feed
Instant search of nearby objects
If a user can’t login, he knows
where to call
Call in case of a card loss or
A call to become a customer
A simple way to contact the
bank
Currency rates’ dynamics
and current rates with an
integrated calculator
The nearest ATM or branch
is indicated on the map
We can distribute traffic between
branches using markers: “time
until closing” and “waiting in line
Promotion of bank services
Latest news and messages from
bank
Financial status
on a first page
Financial status on a first page
1. Balance statement
2. Monthly income
3. Monthly expenses
4. Monthly and daily available
5. Category budgets
6. Latest transaction history
7. Quick Access menu for every transaction
Convenient filter simplifies a
search of necessary transaction
The menu is clear to understand
because of small amount of
elements and simple icons
Actual information on last
transactions upon the login
Switch to accounts and
cards mode to see balance
of all connected accounts
Use autocomplete
search to find an exact
transaction
You can send transaction
history to print or save it in
pdf or csv format
Easily sort transactions list
to see only incoming or
outgoing transactions
Main information on each
transaction
Fast slider-menu for each
transaction allow to find similar
transactions or make back
payment in one-click
Access to a more detailed
information on transaction
Instant information on expenses,
income and budget for a choosen
period
Clear and visible balance
statement
All expenses at a glance with
clear understanding of safe-to-
spend sum
The amount that could be spent
this month (bill payments already
subtracted)
The average amount that could
be spent any day this month (bill
payments already subtracted). If
you saved previous days budget
daily available will increase
Slightly slide side-bar to the right
to see transaction list in advanced
mode
Several
accounts & cards
Several accounts and cards
1. Multi-account and Multi-cards support
2. Quick payment menu for every account
3. Sorting throw category
4. Easy new account ordering
5. Access to saving goals
6. Advanced budget management
7. DoD and MoM expenses statistics
Quick access and switch
between accounts and cards
(including accounts and cards for
legal persons)
Wonder your overall accounts
statement? Simply choose All
Accounts to see overall balance,
budget and transaction history
You don’t need to spend time in
branch, because you are able
to open new account from your
online bank
System will automatically
choose a selected account
when creating a payment
Send your payment
data to friends or
service providers
Rename your account, set
notifications, transfers and
ATM cash out limits
Selecting a certain category, only
the transactions of that category
are shown in a main window
Push to see accounts list and a
fast menu
Access to a detailed DoD and
MoM expenses statement, budget
restrictions and savings goals
setting
Payments in
three clicks
Payments in three clicks
1. Instant access to popular payments
2. Popular payments automatically defined
3. Predefined default bills
4. Private advises from bank assistant
5. Access to video advisory
6. Regular payment reminder
7. Transfer fee’s
You can add any transaction to the favorite list
manually or it will be added automatically if the
payment was repeated several times
Instant access to popular payments
allows making most common payments
in 3 clicks
Autocomplete makes a
maximum quick search
Information about fee for
different payments and
transfers
The system remembers
regular payments and
reminds, if user forgot to
make a payment
Customer-centric personal
touch from private
advisory will provide
personalized assistance
in payments making or
setting financial plans and
goals through chatting and
face-to-face remote video
Private advisory also includes
notification and promotion systems to
inform and engage user
A clear to a user structure
and names of the
categories
Money transfer in 30 seconds
Money transfer in 30 seconds
1. Card-to-card transfers
2. Domestics and international transfers
3. Transfers to Mail, Facebook, Twitter contacts
4. Top up from another bank card
5. Clear transfer fee
Instruction minimizes the possible
difficulties of transfer
You will see instantly what the
transfer fee will be
Appearance and layout of
elements makes a card-
to-card transfer maximum
simple and clear
On the same page a
user can top up his card
from his another card of
another bank
Card-to-card transfers
is much easier way to send small money
amounts to your friends or colleagues
Brief form allow to make
transfers to domestic or
international accounts
Most advanced transfer feature allow to connect your Facebook,
Twitter, Gmail, iCloud contacts and choose any recipient right from
the contact list even not knowing their payment data
All bank products
at a glance
All bank products at a glance
1. Online marketplace instead of list
2. Autocomplete search
3. Offers separation by category and purpose
4. Image based Offer Cards
5. Tailored and TOP used services
6. Social sharing
7. Community
Featured offers divided by
categories
Every offer card designed
to attract user’s attention
and promote exact bank
service
Rethinking banking
products promotion,
as a modern online market
which is friendly and
familiar for millennials.
Self-service instead of
branches and consultants,
improve knowledge
of financial products,
encourages exploration
and saves time to
consumers
Primary page with specially
promoted and user profile fitted
banking offers. Can be added
automatically an picked manually
by advisor. Allow drastically
increase user engagement.
The list may vary depending on the
account
Quick view of recently browsed
services
Way to browse the interesting
services that are popular among
other users
All bank offered services in one
place
Let’s make bank more social.
Ask for help from people like you,
share your experience about bank
services, explore actual topics and
feedbacks from social networks
Users can add comments
to the service delivering
feedbacks to the bank
and creating community
support for bank products.
Shows bank transparency
and generates social proof
of service quality. Allowed
only for public offers
You can spread the word about
this product to your friends in social
networks. Along with comments
this will enrich user experience with
integration into the social context.
Allowed only for public offers
Easy to find needed service through category
(investment, loan, card, stocks, etc.) or
purpose (family, retirement, home, car, etc.)
Bank featured products
banners. Great way to
promote services
Direct search using
autocomplete
UX Design Agency background
UXDesignAgency aim is to reinvent finance industry by delivering thoughtful user interface
solutions. In past 3 years UXDA have successfully helped 30+ online banks, fintech
services and tech startups engage their customers with delightful user experience through
user-centered design.
UXDA team combine design with scientific approach based on cognitive psychology to
ensure solutions that delight customers and solve their problems. To achieve that we
execute researches, architecting, wireframing, UI designing and testing.
Our team would be happy to make your online service interface design simple and clear.
Check out our portfolio: uxdesignagency.com/portfolio
Simplify Finance
create user experience with UXDesignAgency.com
E-mail: info@uxdesignagency.com
Skype: uxdesignagency
Web: www.uxdesignagency.com

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The future online banking concept by UX Design Agency

  • 1. What could be the future of online banking? Inspiring UX design concept by UXDesignAgency.com Reinventing the banking experience for millennials
  • 2. Are you happy with your digital banking?
  • 3. We are familiar with key drivers of digital banking revolution Personalization Transparency Self-service Mobile first Simplicity Aesthetic Holistic
  • 4. But is that the whole point?
  • 6. But not only their pains
  • 7. And not only their needs
  • 9. What is an ideal digital banking for you?
  • 10. Make it USEFUL allows making the most necessary things fast and easy Let it be CLEAR attractive appearance and easy to use It must take CARE supports and advises the user in his language
  • 13. Helps without authorization 1. Sign in 2. Contacts 3. New user form 4. Branches & ATMs locator 5. Bank products promotion 6. Currency converter 7. News feed
  • 14. Instant search of nearby objects If a user can’t login, he knows where to call Call in case of a card loss or A call to become a customer A simple way to contact the bank Currency rates’ dynamics and current rates with an integrated calculator The nearest ATM or branch is indicated on the map We can distribute traffic between branches using markers: “time until closing” and “waiting in line Promotion of bank services Latest news and messages from bank
  • 15. Financial status on a first page
  • 16. Financial status on a first page 1. Balance statement 2. Monthly income 3. Monthly expenses 4. Monthly and daily available 5. Category budgets 6. Latest transaction history 7. Quick Access menu for every transaction
  • 17. Convenient filter simplifies a search of necessary transaction The menu is clear to understand because of small amount of elements and simple icons Actual information on last transactions upon the login Switch to accounts and cards mode to see balance of all connected accounts Use autocomplete search to find an exact transaction You can send transaction history to print or save it in pdf or csv format Easily sort transactions list to see only incoming or outgoing transactions Main information on each transaction Fast slider-menu for each transaction allow to find similar transactions or make back payment in one-click Access to a more detailed information on transaction Instant information on expenses, income and budget for a choosen period Clear and visible balance statement All expenses at a glance with clear understanding of safe-to- spend sum The amount that could be spent this month (bill payments already subtracted) The average amount that could be spent any day this month (bill payments already subtracted). If you saved previous days budget daily available will increase Slightly slide side-bar to the right to see transaction list in advanced mode
  • 19. Several accounts and cards 1. Multi-account and Multi-cards support 2. Quick payment menu for every account 3. Sorting throw category 4. Easy new account ordering 5. Access to saving goals 6. Advanced budget management 7. DoD and MoM expenses statistics
  • 20. Quick access and switch between accounts and cards (including accounts and cards for legal persons) Wonder your overall accounts statement? Simply choose All Accounts to see overall balance, budget and transaction history You don’t need to spend time in branch, because you are able to open new account from your online bank System will automatically choose a selected account when creating a payment Send your payment data to friends or service providers Rename your account, set notifications, transfers and ATM cash out limits Selecting a certain category, only the transactions of that category are shown in a main window Push to see accounts list and a fast menu Access to a detailed DoD and MoM expenses statement, budget restrictions and savings goals setting
  • 22. Payments in three clicks 1. Instant access to popular payments 2. Popular payments automatically defined 3. Predefined default bills 4. Private advises from bank assistant 5. Access to video advisory 6. Regular payment reminder 7. Transfer fee’s
  • 23. You can add any transaction to the favorite list manually or it will be added automatically if the payment was repeated several times Instant access to popular payments allows making most common payments in 3 clicks
  • 24. Autocomplete makes a maximum quick search Information about fee for different payments and transfers The system remembers regular payments and reminds, if user forgot to make a payment Customer-centric personal touch from private advisory will provide personalized assistance in payments making or setting financial plans and goals through chatting and face-to-face remote video Private advisory also includes notification and promotion systems to inform and engage user A clear to a user structure and names of the categories
  • 25. Money transfer in 30 seconds
  • 26. Money transfer in 30 seconds 1. Card-to-card transfers 2. Domestics and international transfers 3. Transfers to Mail, Facebook, Twitter contacts 4. Top up from another bank card 5. Clear transfer fee
  • 27. Instruction minimizes the possible difficulties of transfer You will see instantly what the transfer fee will be Appearance and layout of elements makes a card- to-card transfer maximum simple and clear On the same page a user can top up his card from his another card of another bank Card-to-card transfers is much easier way to send small money amounts to your friends or colleagues Brief form allow to make transfers to domestic or international accounts Most advanced transfer feature allow to connect your Facebook, Twitter, Gmail, iCloud contacts and choose any recipient right from the contact list even not knowing their payment data
  • 29. All bank products at a glance 1. Online marketplace instead of list 2. Autocomplete search 3. Offers separation by category and purpose 4. Image based Offer Cards 5. Tailored and TOP used services 6. Social sharing 7. Community
  • 30. Featured offers divided by categories Every offer card designed to attract user’s attention and promote exact bank service Rethinking banking products promotion, as a modern online market which is friendly and familiar for millennials. Self-service instead of branches and consultants, improve knowledge of financial products, encourages exploration and saves time to consumers Primary page with specially promoted and user profile fitted banking offers. Can be added automatically an picked manually by advisor. Allow drastically increase user engagement. The list may vary depending on the account Quick view of recently browsed services Way to browse the interesting services that are popular among other users All bank offered services in one place Let’s make bank more social. Ask for help from people like you, share your experience about bank services, explore actual topics and feedbacks from social networks Users can add comments to the service delivering feedbacks to the bank and creating community support for bank products. Shows bank transparency and generates social proof of service quality. Allowed only for public offers You can spread the word about this product to your friends in social networks. Along with comments this will enrich user experience with integration into the social context. Allowed only for public offers Easy to find needed service through category (investment, loan, card, stocks, etc.) or purpose (family, retirement, home, car, etc.) Bank featured products banners. Great way to promote services Direct search using autocomplete
  • 31.
  • 32. UX Design Agency background UXDesignAgency aim is to reinvent finance industry by delivering thoughtful user interface solutions. In past 3 years UXDA have successfully helped 30+ online banks, fintech services and tech startups engage their customers with delightful user experience through user-centered design. UXDA team combine design with scientific approach based on cognitive psychology to ensure solutions that delight customers and solve their problems. To achieve that we execute researches, architecting, wireframing, UI designing and testing. Our team would be happy to make your online service interface design simple and clear. Check out our portfolio: uxdesignagency.com/portfolio
  • 33. Simplify Finance create user experience with UXDesignAgency.com E-mail: info@uxdesignagency.com Skype: uxdesignagency Web: www.uxdesignagency.com