Next Generation Advocacy and Advocate Training Tools: This webinar will focus on new approaches to the design and delivery of substantive practice resources and tools for advocates. Examples will include “expert” tools that aid legal decision-making and new training models.

1. Next Generation Advocacy an
Advocate Training Tools
August 19th, 2015

2. Presenters
Talley Wells
Atlanta Legal Aid Society
Kathy Daniels
Statewide Legal Services of Connecticut
Claudia Johnson
Pro Bono Net

3. Why this topic and why these projects?
• Limited resources/shrinking resources but growing need and complexity
of cases.
• Better understanding of technology benefits in the practice of law.
• Technology is getting cheaper/easier to use/replicate/share/mash AND
we know more about what users need. We are becoming more client
centric—less text, more visuals, more interaction, more situational
knowledge.
• Remember the digital natives-discussion of 5-8 years ago?
-advocates (attorneys and non attorneys)
-clients, applicants, and their support networks
• ALL of these push factors impact the way we work, the way we share, the
way we organize, plan, react, and ultimately serve our clients and
communities.

4. Examples: providers
•Podcasts/ & Google Hangouts to train lawyers
- Shriver Center
•Social media icons - standard/expected
•Skype- lots of groups using Skype internally and for
non-advice communications with non-clients
•E-conferences/fundraising/crowdsourcing funding, etc.
•Online forms to train lawyers (training forms)
• Online advice services such as OnlineTNJustice.org
•Texting projects
•Integration of proven tools into multiple platforms
•Changing law school curriculum
•New funders: Knight Foundation (for example
expungement.io)

5. Examples: client
• The DIY movement - do your own
jeans, shoes, shirts - won’t fade. This is
a permanent change in consumer
taste/expectations.
• On demand - 24/7
• Growth of suburban poverty
• Need for multilingual
assistance/technology facilitates this
• Transportation/mobility barriers
• Growing group of younger elderly
cohort (Baby Boomers) more diverse
than before

6. Why these projects?
•They integrate multiple technologies for very
specific audiences and with very specific
purposes - user centric.
•They are new, and have not been shared a
great deal. (There are a lot of other really good
projects not covered in this webinar that have
been shared before)
•They are collaborative in nature.

7. Online Classroom
Statewide Legal Services of Connecticut
Center for Computer-Assisted Legal Instruction (CALI)
CTLawHelp.org & LSC’s TIG program

8. Step-by-Step Instruction

9. On-Demand Training for Pro
Bono Attorneys

10. The New Site:
LearnTheLaw.org

11. Various Types of Content

12. Sample Classes are already
available on LearnTheLaw.org

13. Questions?
Kathy Daniels – IT Administrator
Statewide Legal Services of CT kdaniels@slsct.org
John Mayer – Executive Director
CALI jmayer@cali.org
Kate Frank – Web Content Manager
CTLawHelp.org kfrank@nhlegal.org

14. Self-Help Tools at OlmsteadRights.org

15. Self-Help Tools at OlmsteadRights.org

16. Self-Advocacy

17. Be Aware LSC Regs/Goals

18. Be Aware LSC Regs/Goals

19. Advocacy Through Stories

20. Advocacy Through Videos

21. Advocacy through Pictures

22. Advocacy through Sharing History

23. Advocacy through Resources

24. Advocacy – Self Help Assessment

25. Assessment Leads to Resources

26. Assessment Leads to Complaints

27. Guides for Self-Advocacy

28. Self-Help Materials

29. Podcasts

30. Getting the Word Out

31. Resources
● PBN News Hour story on suburban poverty
● Census.gov Brief on America’s Aging Population
● Slate.com article on the DIY movement in education and innovation
● Shriver Center article on economic opportunity and justice in the next 50 years
●Online training for lawyers and pro bono volunteers in Louisiana:
http://www.probono.net/la/
● OnlineTNJustice.org pro bono advice platform
●Expunge.io in Illinois: funded by the Knight Foundation, and using LHI forms to create
the documents: http://www.expunge.io/
●LEP and technology resources:
●http://lsntap.org/blogs/limited-english-proficiency-lep-technology-webinar
●http://lsntap.org/trainings/limited-english-proficiency-lep-tech-0
●http://lsntap.org/blogs/technology-tools-enhance-legal-services-limited-english-
proficiency-lep-communities-website

32. Contact Information
● Kathy Daniels, Kdaniels@ghla.org
●Talley Wells, ctwells@atlantalegalaid.org
●Claudia Johnson, cjohnson@probono.net

33. THANK YOU FOR ATTENDING
TODAY!
Next up by PBN:
Process Mapping for Legal Services: Small
Innovations with a Big Impact!
August 26, 2015
More information at www.lsntap.org

34. Contact Information
Brian Rowe (brianr@nwjustice.org) or via chat on www.lsntap.org
Don’t forget to take our feedback survey!