1. Apps are the Latest Retail Training Resource
When retailers train their managers and staff they generally don’t have any idea
whether they’re getting any business value from the training.
The new approachof measuring the applicationof learning is to deliver eLearning for
Managers, backed up with mobile training apps for staff on the shop floor.
The great new thing about training apps is that they are interactive, involves playing
games, while at the same time the app is measuring the learner’s understanding and
gives them a score on how they are progressing.
Apps can also include:
 Videos whichrole play best practise sales and coaching byactors
 Role play scripts for staff to practise withmanager
 Multiple choice questions onthe eLearning & skills training around in store
behaviours retailers want staff to exhibit
 Measurement of managers and sales staff
 Ensures learning is put into actionwith a goal to achieve100% compliance
 Improves performance levels in alignment with competencyframework taking
staff from beginner > expert
 Guaranteeing all sales people practise the skills withtheir manager & customer is
a step up to best practise
 Automated email reminders if tasks are not completed
One of the great benefits of this training approach is that these resources save on
wages, as less time is spent off the shop floor and more time is spent practising
when it is quiet in store
Contact 6one5 Retail Consulting to learn more about our eLearning and apps
resources.