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Tara Mahady                          Aleuro                             Kelley-sue LeBlanc

On Twitter Follow @TMahady           On Twitter Follow @Aleuro          On Twitter Follow @KSL
Find Tara on LinkedIn, Google        Find AleuroSolutions on Facebook   Find Kelley on LinkedIn, Google
Profiles and Facebook too.                                              Profiles, MySpace, Plaxo, and
                                                                        Facebook too.




                      Social Media
                                for the Social Sector II

                                       AleuroSolutions

                                      www.aleuronpo.com
                                    www.aleurosolutions.com
                                     www.aleuromedia.com
An Analogy




 1313 Mockingbird Lane = www.yourwebsite.org

KSLeBlanc   @KSL   www.aleuromedia.com   kelley@aleurosolutions.com
An Analogy
                                      MySpace,
                   Facebook
                                      YouTube




                     LinkedIn                          Twitter



KSLeBlanc   @KSL        www.aleuromedia.com   kelley@aleurosolutions.com
Four P’s

            • Plan
            • Policy
            • Privacy
            • Participate


KSLeBlanc            @KSL    www.aleuromedia.com   kelley@aleurosolutions.com
ABC’s of Planning


            • Assess - Research & Evaluate
            • Blueprint - Define & Plan
            • Cultivate - Educate, Participate, Iterate



KSLeBlanc          @KSL      www.aleuromedia.com   kelley@aleurosolutions.com
snap shot from the web
http://sites.google.com/site/wharman/social-media-strategy-handbook



   KSLeBlanc                @KSL                 www.aleuromedia.com   kelley@aleurosolutions.com
snap shot from the web
http://sites.google.com/site/wharman/social-media-strategy-handbook



   KSLeBlanc                @KSL                 www.aleuromedia.com   kelley@aleurosolutions.com
Let’s Explore Some of the
   More Common Goals


KSLeBlanc   @KSL   www.aleuromedia.com   kelley@aleurosolutions.com
Marketing Goals

            • Marketing - Social Media is not
              inherently marketing or advertising,
              but it can help to achieve Marketing
              and Communication goals. It should be
              considered as part of the overarching
              integrated Marketing &
              Communications Plan & Strategy.

KSLeBlanc         @KSL     www.aleuromedia.com   kelley@aleurosolutions.com
The Evolution of Marketing



                   Social Media




KSLeBlanc   @KSL     www.aleuromedia.com   kelley@aleurosolutions.com
Relationship Goals
      • Community Development - Social Media
        is, in its truest form, about people and
        their relationship with each other. A
        social network is a collection of people
        with common goals or similar interests.
        Your constituency is a social network and
        social media can facilitate the exchange
        of ideas and build stronger relationships.

KSLeBlanc     @KSL      www.aleuromedia.com   kelley@aleurosolutions.com
Awareness Goals
      • Thought Leadership - Social Media
        provides tools that enable even the
        smallest voice to reach a wide audience.
        Demonstrating knowledge of your
        domain can be achieved by dynamically
        linking your content to a collection of
        content you curate on behalf of your
        community or network.

KSLeBlanc     @KSL     www.aleuromedia.com   kelley@aleurosolutions.com
Fundraising Goals
      • Fundraising - Social Media is NOT
        another mailing list or call sheet and it is
        NOT another donate now button. When
        used properly it can, however, augment
        your fundraising efforts by weaving
        together the access and interaction of
        online communications and calls to
        action.

KSLeBlanc     @KSL       www.aleuromedia.com   kelley@aleurosolutions.com
Service Goals

      • Service - Social Media platforms can
        enable your organization to provide
        enhanced services, education, and
        programming through digital content
        and dynamic networking.



KSLeBlanc    @KSL      www.aleuromedia.com   kelley@aleurosolutions.com
Let’s take a look at how
    some organizations are
     using Social Media to
      achieve these goals.

KSLeBlanc   @KSL   www.aleuromedia.com   kelley@aleurosolutions.com
Social Media Marketing

            • Fan pages
            • Advertising
            • Event Promotion/Ticket Sales
            • Recruitment


KSLeBlanc         @KSL      www.aleuromedia.com   kelley@aleurosolutions.com
NHPR



KSLeBlanc   @KSL   www.aleuromedia.com   kelley@aleurosolutions.com
snap shot from the web
http://www.nhpr.org/



   KSLeBlanc             @KSL   www.aleuromedia.com   kelley@aleurosolutions.com
snap shot from the web
http://www.nhpr.org/



   KSLeBlanc             @KSL   www.aleuromedia.com   kelley@aleurosolutions.com
snap shot from the web
http://www.facebook.com/nhpublicradio




  KSLeBlanc               @KSL          www.aleuromedia.com   kelley@aleurosolutions.com
snap shot from the web
http://www.facebook.com/nhpublicradio




KSLeBlanc              @KSL             www.aleuromedia.com   kelley@aleurosolutions.com
snap shot from the web
                   http://www.facebook.com/nhpublicradio


KSLeBlanc   @KSL     www.aleuromedia.com                   kelley@aleurosolutions.com
snap shot from the web
                                         http://www.facebook.com/nhpublicradio


KSLeBlanc   @KSL   www.aleuromedia.com                kelley@aleurosolutions.com
snap shot from the web
                                         http://twitter.com/nhpr


KSLeBlanc   @KSL   www.aleuromedia.com                  kelley@aleurosolutions.com
snap shot from the web
                                         http://search.twitter.com


KSLeBlanc   @KSL   www.aleuromedia.com                  kelley@aleurosolutions.com
snap shot from the web
                                         http://www.flickr.com/photos/nhpr/


KSLeBlanc   @KSL   www.aleuromedia.com                kelley@aleurosolutions.com
Music Hall



KSLeBlanc   @KSL      www.aleuromedia.com   kelley@aleurosolutions.com
snap shot from the web
                                         http://www.themusichall.org/


KSLeBlanc   @KSL   www.aleuromedia.com                 kelley@aleurosolutions.com
snap shot from the web
                                         http://www.themusichall.org/now/


KSLeBlanc   @KSL   www.aleuromedia.com                 kelley@aleurosolutions.com
snap shot from the web
                                         http://twitter.com/MusicHall


KSLeBlanc   @KSL   www.aleuromedia.com                  kelley@aleurosolutions.com
snap shot from the web
                                         http://www.facebook.com/musichall


KSLeBlanc   @KSL   www.aleuromedia.com                kelley@aleurosolutions.com
Community Development

            • Groups and networking
            • Conversation - Relationship building
            • Video and audio content
            • Mentoring


KSLeBlanc         @KSL      www.aleuromedia.com   kelley@aleurosolutions.com
Humane Society



KSLeBlanc   @KSL   www.aleuromedia.com   kelley@aleurosolutions.com
snap shot from the web
                                         http://www.humanesociety.org/


KSLeBlanc   @KSL   www.aleuromedia.com                kelley@aleurosolutions.com
snap shot from the web
http://twitter.com/HumaneSociety/

 KSLeBlanc                @KSL      www.aleuromedia.com   kelley@aleurosolutions.com
snap shot from the web
 http://www.facebook.com/humanesociety




KSLeBlanc              @KSL              www.aleuromedia.com   kelley@aleurosolutions.com
snap shot from the web
                                 http://www.facebook.com/humanesociety




KSLeBlanc   @KSL   www.aleuromedia.com              kelley@aleurosolutions.com
snap shot from the web
                   http://www.facebook.com/humanesociety

KSLeBlanc   @KSL    www.aleuromedia.com               kelley@aleurosolutions.com
snap shot from the web
 http://www.facebook.com/humanesociety




KSLeBlanc             @KSL               www.aleuromedia.com   kelley@aleurosolutions.com
snap shot from the web
                   http://www.facebook.com/humanesociety


KSLeBlanc   @KSL            www.aleuromedia.com            kelley@aleurosolutions.com
Thought Leadership

            • Blogs, Micro Blogs
            • Podcasts, Vlogs
            • Curating Content
            • Public Profiles


KSLeBlanc         @KSL     www.aleuromedia.com   kelley@aleurosolutions.com
Institute for Sustainable
            Communities


KSLeBlanc   @KSL   www.aleuromedia.com   kelley@aleurosolutions.com
snap shot from the web
                   http://www.iscvt.org/




KSLeBlanc   @KSL   www.aleuromedia.com      kelley@aleurosolutions.com
snap shot from the web
    http://www.iscvt.org/




KSLeBlanc              @KSL   www.aleuromedia.com   kelley@aleurosolutions.com
snap shot from the web
                   http://twitter.com/SustainableComm


KSLeBlanc   @KSL            www.aleuromedia.com         kelley@aleurosolutions.com
snap shot from the web
                   http://www.facebook.com/SustainableComm


KSLeBlanc   @KSL            www.aleuromedia.com              kelley@aleurosolutions.com
snap shot from the web
                                   http://www.facebook.com/SustainableComm




KSLeBlanc   @KSL   www.aleuromedia.com             kelley@aleurosolutions.com
snap shot from the web
             http://www.facebook.com/SustainableComm


KSLeBlanc   @KSL              www.aleuromedia.com      kelley@aleurosolutions.com
Fundraising

            • Cause Marketing
            • Event-driven calls to action
            • Digital gaming
            • Mobile Marketing


KSLeBlanc          @KSL      www.aleuromedia.com   kelley@aleurosolutions.com
American Red Cross



KSLeBlanc     @KSL   www.aleuromedia.com   kelley@aleurosolutions.com
snap shot from the web
                   http://www.redcross.org/




KSLeBlanc   @KSL                 www.aleuromedia.com   kelley@aleurosolutions.com
snap shot from the web
  http://www.redcross.org/




KSLeBlanc               @KSL   www.aleuromedia.com   kelley@aleurosolutions.com
snap shot from the web
                   http://www.redcross.org/




KSLeBlanc   @KSL            www.aleuromedia.com   kelley@aleurosolutions.com
snap shot from the web
                   http://www.facebook.com/redcross


KSLeBlanc   @KSL            www.aleuromedia.com       kelley@aleurosolutions.com
snap shot from the web
                                http://www.facebook.com/redcross
KSLeBlanc   @KSL   www.aleuromedia.com              kelley@aleurosolutions.com
snap shot from the web
http://www.facebook.com/redcross
snap shot from the web
                         http://www.facebook.com/redcross




KSLeBlanc   @KSL   www.aleuromedia.com              kelley@aleurosolutions.com
snap shot from the web
                        http://www.facebook.com/redcross




KSLeBlanc   @KSL   www.aleuromedia.com              kelley@aleurosolutions.com
snap shot from the web
                                         http://search.twitter.com




KSLeBlanc   @KSL   www.aleuromedia.com   kelley@aleurosolutions.com
snap shot from the web
 http://twitter.com/shipmanredcross



KSLeBlanc                @KSL         www.aleuromedia.com   kelley@aleurosolutions.com
Service

            • Open/Closed networks
            • Online webinars
            • Discussion groups
            • Alerts


KSLeBlanc         @KSL     www.aleuromedia.com   kelley@aleurosolutions.com
American Public Health
          Association


KSLeBlanc   @KSL   www.aleuromedia.com   kelley@aleurosolutions.com
snap shot from the web
                   http://www.apha.org/


KSLeBlanc   @KSL            www.aleuromedia.com   kelley@aleurosolutions.com
snap shot from the web
        http://www.apha.org/




KSLeBlanc               @KSL     www.aleuromedia.com   kelley@aleurosolutions.com
snap shot from the web
                   http://www.apha.org/




KSLeBlanc   @KSL             www.aleuromedia.com   kelley@aleurosolutions.com
snap shot from the web
                                         http://www.gsil.org/




KSLeBlanc   @KSL   www.aleuromedia.com   kelley@aleurosolutions.com
Measures

            • Profits (Yes, I said profit)
            • Membership/Retention
            • Search & Web Metrics
            • Engagement


KSLeBlanc          @KSL      www.aleuromedia.com   kelley@aleurosolutions.com
Engagement

            • Measuring the amount and impact of
              interaction
            • Measuring how much & what has been
              shared
            • Identifying your key influencers


KSLeBlanc         @KSL     www.aleuromedia.com   kelley@aleurosolutions.com
AleuroSolutions
                                    AleuroSolutions

                                http://www.aleuronpo.com

                                www.aleurosolutions.com

                                 www.aleuromedia.com


Tara Mahady                       Aleuro                             Kelley-sue LeBlanc

On Twitter Follow @TMahady        On Twitter Follow @Aleuro          On Twitter Follow @KSL
Find Tara on LinkedIn, Google     Find AleuroSolutions on Facebook   Find Kelley on LinkedIn, Google
Profiles and Facebook too.                                           Profiles, MySpace, Plaxo, and
                                                                     Facebook too.

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"Sharing Your Social, the Four P's and ABC's of Social Media" - Association of Fundraising Professionals

  • 1. Tara Mahady Aleuro Kelley-sue LeBlanc On Twitter Follow @TMahady On Twitter Follow @Aleuro On Twitter Follow @KSL Find Tara on LinkedIn, Google Find AleuroSolutions on Facebook Find Kelley on LinkedIn, Google Profiles and Facebook too. Profiles, MySpace, Plaxo, and Facebook too. Social Media for the Social Sector II AleuroSolutions www.aleuronpo.com www.aleurosolutions.com www.aleuromedia.com
  • 2. An Analogy 1313 Mockingbird Lane = www.yourwebsite.org KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 3. An Analogy MySpace, Facebook YouTube LinkedIn Twitter KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 4. Four P’s • Plan • Policy • Privacy • Participate KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 5. ABC’s of Planning • Assess - Research & Evaluate • Blueprint - Define & Plan • Cultivate - Educate, Participate, Iterate KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 6. snap shot from the web http://sites.google.com/site/wharman/social-media-strategy-handbook KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 7. snap shot from the web http://sites.google.com/site/wharman/social-media-strategy-handbook KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 8. Let’s Explore Some of the More Common Goals KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 9. Marketing Goals • Marketing - Social Media is not inherently marketing or advertising, but it can help to achieve Marketing and Communication goals. It should be considered as part of the overarching integrated Marketing & Communications Plan & Strategy. KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 10. The Evolution of Marketing Social Media KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 11. Relationship Goals • Community Development - Social Media is, in its truest form, about people and their relationship with each other. A social network is a collection of people with common goals or similar interests. Your constituency is a social network and social media can facilitate the exchange of ideas and build stronger relationships. KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 12. Awareness Goals • Thought Leadership - Social Media provides tools that enable even the smallest voice to reach a wide audience. Demonstrating knowledge of your domain can be achieved by dynamically linking your content to a collection of content you curate on behalf of your community or network. KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 13. Fundraising Goals • Fundraising - Social Media is NOT another mailing list or call sheet and it is NOT another donate now button. When used properly it can, however, augment your fundraising efforts by weaving together the access and interaction of online communications and calls to action. KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 14. Service Goals • Service - Social Media platforms can enable your organization to provide enhanced services, education, and programming through digital content and dynamic networking. KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 15. Let’s take a look at how some organizations are using Social Media to achieve these goals. KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 16. Social Media Marketing • Fan pages • Advertising • Event Promotion/Ticket Sales • Recruitment KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 17. NHPR KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 18. snap shot from the web http://www.nhpr.org/ KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 19. snap shot from the web http://www.nhpr.org/ KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 20. snap shot from the web http://www.facebook.com/nhpublicradio KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 21. snap shot from the web http://www.facebook.com/nhpublicradio KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 22. snap shot from the web http://www.facebook.com/nhpublicradio KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 23. snap shot from the web http://www.facebook.com/nhpublicradio KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 24. snap shot from the web http://twitter.com/nhpr KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 25. snap shot from the web http://search.twitter.com KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 26. snap shot from the web http://www.flickr.com/photos/nhpr/ KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 27. Music Hall KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 28. snap shot from the web http://www.themusichall.org/ KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 29. snap shot from the web http://www.themusichall.org/now/ KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 30. snap shot from the web http://twitter.com/MusicHall KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 31. snap shot from the web http://www.facebook.com/musichall KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 32. Community Development • Groups and networking • Conversation - Relationship building • Video and audio content • Mentoring KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 33. Humane Society KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 34. snap shot from the web http://www.humanesociety.org/ KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 35. snap shot from the web http://twitter.com/HumaneSociety/ KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 36. snap shot from the web http://www.facebook.com/humanesociety KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 37. snap shot from the web http://www.facebook.com/humanesociety KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 38. snap shot from the web http://www.facebook.com/humanesociety KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 39. snap shot from the web http://www.facebook.com/humanesociety KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 40. snap shot from the web http://www.facebook.com/humanesociety KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 41. Thought Leadership • Blogs, Micro Blogs • Podcasts, Vlogs • Curating Content • Public Profiles KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 42. Institute for Sustainable Communities KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 43. snap shot from the web http://www.iscvt.org/ KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 44. snap shot from the web http://www.iscvt.org/ KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 45. snap shot from the web http://twitter.com/SustainableComm KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 46. snap shot from the web http://www.facebook.com/SustainableComm KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 47. snap shot from the web http://www.facebook.com/SustainableComm KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 48. snap shot from the web http://www.facebook.com/SustainableComm KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 49. Fundraising • Cause Marketing • Event-driven calls to action • Digital gaming • Mobile Marketing KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 50. American Red Cross KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 51. snap shot from the web http://www.redcross.org/ KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 52. snap shot from the web http://www.redcross.org/ KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 53. snap shot from the web http://www.redcross.org/ KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 54. snap shot from the web http://www.facebook.com/redcross KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 55. snap shot from the web http://www.facebook.com/redcross KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 56. snap shot from the web http://www.facebook.com/redcross
  • 57. snap shot from the web http://www.facebook.com/redcross KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 58. snap shot from the web http://www.facebook.com/redcross KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 59. snap shot from the web http://search.twitter.com KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 60. snap shot from the web http://twitter.com/shipmanredcross KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 61. Service • Open/Closed networks • Online webinars • Discussion groups • Alerts KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 62. American Public Health Association KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 63. snap shot from the web http://www.apha.org/ KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 64. snap shot from the web http://www.apha.org/ KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 65. snap shot from the web http://www.apha.org/ KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 66. snap shot from the web http://www.gsil.org/ KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 67. Measures • Profits (Yes, I said profit) • Membership/Retention • Search & Web Metrics • Engagement KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 68. Engagement • Measuring the amount and impact of interaction • Measuring how much & what has been shared • Identifying your key influencers KSLeBlanc @KSL www.aleuromedia.com kelley@aleurosolutions.com
  • 69. AleuroSolutions AleuroSolutions http://www.aleuronpo.com www.aleurosolutions.com www.aleuromedia.com Tara Mahady Aleuro Kelley-sue LeBlanc On Twitter Follow @TMahady On Twitter Follow @Aleuro On Twitter Follow @KSL Find Tara on LinkedIn, Google Find AleuroSolutions on Facebook Find Kelley on LinkedIn, Google Profiles and Facebook too. Profiles, MySpace, Plaxo, and Facebook too.