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Resilience to Thrive Coaching
A Science-to-Practice Approach
Joel B. Bennett, PhD
Organizational Wellness & Learning System
learn@organizationalwellness.com
Background
(brief story)
(A) Masters Thesis (1982)
Dissertation (1988)
Research Scientist (1994-2017)
• Clinical trials; evidence-based
training for employee behavioral
risks--NIH, NIDA, NHLBI, NCCAM,
NIAAA, SAMHSA
• Google Scholar
https://scholar.google.com/citations?user=
H7Yvp_kAAAAJ&hl=en
Module | Resilience/Team
Resilience (2008-now)
Trained over 500 facilitators
Facilitators approached me
– Please develop coaching
version (2019)
(B) Today https://yourbestselfatwork.org/
This Morning in Texas
When a flower doesn’t
bloom, you tend to the
environment that
nurtures it; you don’t fix
the flower
(adapted from Alexander
Den Heijer)
Download Research
https://organizationalwellness.com/pages/download-owls-research
Improved Climate Improved Help & Care
Help-Seeking
EAP Utilization
Encouraged Others
Was Encouraged
Responsiveness
Outcome K Time Tx/Cont.
Organizational
Wellness1 1 6 Mo 351/187
Coworker
Trust1-3 4 1 Mo 624/384
Hectic Work
Pace1 1 6 m 351/187
Counterproduct
ive Coworkers4 1 12 mo 235/230
Stigma1,5,6 3 1 & 6 Mo 654/412
Outcome K Time n Tx/ Control
Willingness to Seek
Help Attitudes7 1 1 Mo 567/338
Sought Help or Was
Encouraged2,3 2 6 Mo 87/83
Encouraged others
to use EAP2,3 2 6 Mo 87/83
Received
Counseling7 1 6 Mo 557/335
Coworker
Responsiveness6 2
1 & 6
Mo
191/202
Org. Wellness
Coworker Trust
Hectic Work Pace
Counterproductivity
Stigma
-0.5 0 0.5 1.0
Effect Sizes
-0.5 0 0.5 1.0 1.5 2 2.5
Effect Sizes
Study references available upon request
Coping & Resilience Reduced Alcohol Risk
Outcome K Time N Tx/Contl
Work Stress1 1 6 mo 351/187
Personal Stress4 1 12 mo 235/230
Healthy Unwinding
after work8 1 1 mo 125/139
Stress Competent9 1 1 mo 158/158
Resilience10,11 2 1 mo 227/0
Outcome K Time n Tx/Contl
Work Productivity
Problems6,7,12 4 1-12 Mo. 836/606
Alcohol Frequency6,7 2 6 Mo. 624/415
Heavy Drinking1,12 2 6-12 Mo 789/469
Binge Drinking12,13,14 3 3-18 Mo 342/247
Coworker Drinking
Climate1,6,13 3 1-6 Mo 559/378
Work Stress
Personal Stress
Healthy Unwinding
Stress Competent
Resilience
Productivity Problems
Alcohol Frequency
Heavy Drinking
Binge Drinking
Drinking Climate
-0.5 0 0.5 1.0 1.5 2.0
Effect Sizes
-0.5 0 0.5 1.0 1.5
Effect Sizes
Study references available upon request
… is honored to have served these and many other amazing clients
www.organizationalwellness.com
RECOGNITIONS
Dipartimento Dipendenze di Milano
Pre and Post Survey (N = 40) (Item wording condensed)
Statements (Rating on 5 point “Disagree” to “Agree” response scale) Pre-baseline 6 wk-Post T-value*
(1-confidence) I am able to help client tap their resilience 3.78 4.43 5.59
(2-presence) I am fully present when client share adversity 4.45 4.80 4.58
(3-own story) My coaching is informed by my resilience story 3.90 4.43 4.24
(4-moving) I know when client moves from coping resilience 3.65 4.45 6.15
(5-mind/body) It is easy to bring mind-body practice into session 3.63 4.15 4.89
(6-tools) I have all tools to help clients work through stress 2.70 3.88 7.36
(7-research) I know research behind positive transformation 2.73 3.98 9.78
(8-trigger) I know what to do when client is “emotionally triggered” 3.28 4.15 7.00
(9-action plan) I can help clients create thriving action plans 3.83 4.45 5.61
(10-resources) I know client’s workplace resources for MH 3.63 4.25 4.41
(11-limits) I know limits of my “scope of practice” for MH issues 4.20 4.78 5.11
(12-safe space) easy to create a safe space when coaching 4.25 4.65 4.28
(13-identify potential) I always see potential in client challenge 3.60 4.13 4.24
(14-stress potential) I know how to bring out the potential of stress 3.20 4.05 6.02
(15-client presence) I can set aside my stress/reactions to be present 4.13 4.60 4.66
My ability to bring in resilience when coaching
or supporting others in general. (M = 4.1, SD = .77)
Knowing how to bring out the positive potential
behind the stressors (M = 3.95, SD = .67)
My knowledge of and ability to talk with
confidence about resilience. (M = 4., SD = .77)
My ability to help others get in touch
with their resilience story. (M = 3.9, SD = .83)
48%
43%
57%
43%
24%
29%
19%
33%
Improved (Sample Items) ◼ A Good Deal ◼ Greatly
RESULTS (ONE YEAR FOLLOW-UP) (N=21)
Overview
Basic Models and
Concepts
Empower Health
Consciousness
Job Crafting
Resilience Story
1. One’s resilience story is fundamental
2. Affirm core elements of resilience journey
3. Distinguish momentary “trigger” - ongoing stress
4. Support client in transforming the environment
5. Utilize worksheets as levers
6. Identify set-point/reinforce “next level” signs
7. Create coaching “couch” (safety during trigger)
8. Find right tool at the right time/OK to be stuck
9. Evaluation & Monitoring
10. Action Planning
Core Elements of Resilience-to-Thrive Coaching
Evolutionary Process Principles Tools
©OWLS, 2016, 2022
13
RAW COPING POWER
We each have the innate or
inborn capacity to cope with
stress.
As human beings, we are
“hard-wired” to know how to
deal with, learn from, and
transform difficult situations.
Positive
Audacity
(Free Download)
https://bit.ly/POSAUD
Flourish
Figure Out
Friend
Forage
Fight
Flight
Freeze
Stress as
Proactive
(re-wiring)
Stress as
Reactive
(wired)
Stress as
Transformative
Paradigms
Pre-frontal
Limbic
Neuroplasticity
Raw Coping Power (Core Strengths)
Flourishing Tree
Be Present to Stress
PART 1
©OWLS, 2016, 2022
At what
level do
you
play at
life?
SET POINT
A relatively fixed
range of happiness
and health we return
to following very
positive or negative
events.
We can change this
when we:
1) give up “tolerating”
negative aspects
2) challenge our own
“upper limit”
3) Practice presence
together
©OWLS, 2016, 2022
On the scale
of 1 to 10
where is
your
PERSONAL
set-point
currently at?
(Poll 1)
17
10
9
8
7
6
5
4
3
2
1
Adapting
(getting by)
Effective
Coping
Poor
Coping
Resilient
Thriving
Distressed
This is an anonymous poll
POLL 1
Flourish
Figure Out
Friend
Forage
Fight
Flight
Freeze
Stress as
Proactive
(re-wiring)
Stress as
Reactive
(wired)
Stress as
Transformative
Paradigms
Raw Coping Power (Core Strengths)
PART 2
The Feeling
Nervous System
Honor Our Process
©OWLS, 2016, 2022
Human beings have three brains
Our brains are essentially a
set of tools to help us
manicure* our environment for
thriving.
What we label as “stress” is a
deep knowing that the
oscillation across our systems
are not aligned.
Something is “off.”
*when a flower doesn’t bloom
Human beings have three brains
©OWLS, 2016, 2022
Panksepp
(Animal Model)
Porges
(Polyvagal)
Davidson*
(cortico-limbic)
Play (Social Joy &
Affection)
Safety
(optimal-arousal)
• REST & DIGEST
• SELF-REGULATE
• SELF-SOOTHE
• SOCIAL ENGAGE
• EYE CONTACT
• FACIAL EXPRESSION
Emotional Styles
1.Resilience
2.Outlook
3.Social intuition
4.Self-awareness
5.Sensitivity to
context
6.Attention
Care (Nurturance)-
Seeking
Lust (sexuality)
Danger
(Hyper-arousal)
FIGHT-FLIGHT
Panic
(Separation Distress) -
Rage (Affective Attack) –
Fear Life Threat
(Hypo-arousal)
Parasympathetic
FREEZE
* Also see https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4344113/
Neurological models involved in emotional experience
Anterior Cingulate
Thalamus → to Periaquaductal grey
Ventral Tegmental Area
Bed Nucleus Stria Terminalis
Multiple circuits/Hypoth./PAG/Thal
Medial amygdala
Amygdala
Parasympathetic
Sympathetic
Amygdala → Prefrontal Cortex
Hippocampus (Low)
Fusifrom Gyrus *(Low) + Amygdala (High)
Insula (High)
RAS <> Multiple Cortical
Prefrontal > Nucleus accumbens
Dorsal
lateral
pre-frontal
cortex
Mid-cingulate
cortex
Brain Correlates
HEALTH → WELLNESS → WELL-BEING → WHOLENESS
SPIRITUAL
INTELLECTUAL
OCCUPATIONAL
SOCIAL
EMOTIONAL
PHYSICAL
©OWLS, 2016, 2022
STRESS EVALUATE COPE RESILIENCE THRIVE
©OWLS, 2016, 2022
©OWLS, 2016, 2022
Class
Overview
Some Principles
(Examples)
PRINCIPLE 1
One’s resilience story is fundamental
©OWLS, 2016, 2022
Multi-cultural resilience: listening, honoring, and
loving each other’s tribal journey, lineage, ancestry
It’s time to honor the grandmothers
PRINCIPLE 2
Affirm core elements of resilience journey
©OWLS, 2016, 2022
PRINCIPLE 3
Distinguish momentary “trigger” from ongoing stress
Health Consciousness helps us “bridge”
those moments of reactivity to triggers.
©OWLS, 2016, 2022
https://organizationalwellness.com/
products/download-health-consciousness-materials
PRINCIPLE 5
Support client in transforming the environment
©OWLS, 2016, 2022
PRINCIPLE 6
Identify set-point/reinforce “next level” signs
©OWLS, 2016, 2022
POLL 2
One’s resilience story is fundamental
Affirm core elements of resilience journey
Distinguish momentary “trigger” from ongoing stress
Support client in transforming the environment
Identify set-point/reinforce “next level” signs
https://www.realbalance.com/resiliency-coach-training
Next Class Starts
May 9, 2022 - June 10, 2022 - 6:00 - 7:30 Central time
(5 Fridays - no class May 27th)
Dr. Joel Bennett and Dr. Michael Arloski
Approved for continuing education for HR, EAP, CHES, ACSM
https://www.realbalance.com/resiliency-coach-training
Next Class Starts
May 9, 2022 - June 10, 2022 - 6:00 - 7:30 Central time
(5 Fridays - no class May 27th)
Dr. Joel Bennett and Dr. Michael Arloski
Approved for continuing education for HR, EAP, CHES, ACSM
https://www.realbalance.com/resiliency-coach-training
Next Class Starts
May 9, 2022 - June 10, 2022 - 6:00 - 7:30 Central time
(5 Fridays - no class May 27th)
Dr. Joel Bennett and Dr. Michael Arloski
Approved for continuing education for HR, EAP, CHES, ACSM
https://www.realbalance.com/resiliency-coach-training
Next Class Starts
May 9, 2022 - June 10, 2022 - 6:00 - 7:30 Central time
(5 Fridays - no class May 27th)
Dr. Joel Bennett and Dr. Michael Arloski
Approved for continuing education for HR, EAP, CHES, ACSM
https://www.realbalance.com/resiliency-coach-training
Next Class Starts
May 9, 2022 - June 10, 2022 - 6:00 - 7:30 Central time
(5 Fridays - no class May 27th)
Dr. Joel Bennett and Dr. Michael Arloski
Approved for continuing education for HR, EAP, CHES, ACSM

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Resilience to Thrive Coaching A Science to Practice Approach

  • 1. Resilience to Thrive Coaching A Science-to-Practice Approach Joel B. Bennett, PhD Organizational Wellness & Learning System learn@organizationalwellness.com
  • 2. Background (brief story) (A) Masters Thesis (1982) Dissertation (1988) Research Scientist (1994-2017) • Clinical trials; evidence-based training for employee behavioral risks--NIH, NIDA, NHLBI, NCCAM, NIAAA, SAMHSA • Google Scholar https://scholar.google.com/citations?user= H7Yvp_kAAAAJ&hl=en Module | Resilience/Team Resilience (2008-now) Trained over 500 facilitators Facilitators approached me – Please develop coaching version (2019) (B) Today https://yourbestselfatwork.org/
  • 3. This Morning in Texas When a flower doesn’t bloom, you tend to the environment that nurtures it; you don’t fix the flower (adapted from Alexander Den Heijer)
  • 5. Improved Climate Improved Help & Care Help-Seeking EAP Utilization Encouraged Others Was Encouraged Responsiveness Outcome K Time Tx/Cont. Organizational Wellness1 1 6 Mo 351/187 Coworker Trust1-3 4 1 Mo 624/384 Hectic Work Pace1 1 6 m 351/187 Counterproduct ive Coworkers4 1 12 mo 235/230 Stigma1,5,6 3 1 & 6 Mo 654/412 Outcome K Time n Tx/ Control Willingness to Seek Help Attitudes7 1 1 Mo 567/338 Sought Help or Was Encouraged2,3 2 6 Mo 87/83 Encouraged others to use EAP2,3 2 6 Mo 87/83 Received Counseling7 1 6 Mo 557/335 Coworker Responsiveness6 2 1 & 6 Mo 191/202 Org. Wellness Coworker Trust Hectic Work Pace Counterproductivity Stigma -0.5 0 0.5 1.0 Effect Sizes -0.5 0 0.5 1.0 1.5 2 2.5 Effect Sizes Study references available upon request
  • 6. Coping & Resilience Reduced Alcohol Risk Outcome K Time N Tx/Contl Work Stress1 1 6 mo 351/187 Personal Stress4 1 12 mo 235/230 Healthy Unwinding after work8 1 1 mo 125/139 Stress Competent9 1 1 mo 158/158 Resilience10,11 2 1 mo 227/0 Outcome K Time n Tx/Contl Work Productivity Problems6,7,12 4 1-12 Mo. 836/606 Alcohol Frequency6,7 2 6 Mo. 624/415 Heavy Drinking1,12 2 6-12 Mo 789/469 Binge Drinking12,13,14 3 3-18 Mo 342/247 Coworker Drinking Climate1,6,13 3 1-6 Mo 559/378 Work Stress Personal Stress Healthy Unwinding Stress Competent Resilience Productivity Problems Alcohol Frequency Heavy Drinking Binge Drinking Drinking Climate -0.5 0 0.5 1.0 1.5 2.0 Effect Sizes -0.5 0 0.5 1.0 1.5 Effect Sizes Study references available upon request
  • 7. … is honored to have served these and many other amazing clients www.organizationalwellness.com RECOGNITIONS Dipartimento Dipendenze di Milano
  • 8.
  • 9. Pre and Post Survey (N = 40) (Item wording condensed) Statements (Rating on 5 point “Disagree” to “Agree” response scale) Pre-baseline 6 wk-Post T-value* (1-confidence) I am able to help client tap their resilience 3.78 4.43 5.59 (2-presence) I am fully present when client share adversity 4.45 4.80 4.58 (3-own story) My coaching is informed by my resilience story 3.90 4.43 4.24 (4-moving) I know when client moves from coping resilience 3.65 4.45 6.15 (5-mind/body) It is easy to bring mind-body practice into session 3.63 4.15 4.89 (6-tools) I have all tools to help clients work through stress 2.70 3.88 7.36 (7-research) I know research behind positive transformation 2.73 3.98 9.78 (8-trigger) I know what to do when client is “emotionally triggered” 3.28 4.15 7.00 (9-action plan) I can help clients create thriving action plans 3.83 4.45 5.61 (10-resources) I know client’s workplace resources for MH 3.63 4.25 4.41 (11-limits) I know limits of my “scope of practice” for MH issues 4.20 4.78 5.11 (12-safe space) easy to create a safe space when coaching 4.25 4.65 4.28 (13-identify potential) I always see potential in client challenge 3.60 4.13 4.24 (14-stress potential) I know how to bring out the potential of stress 3.20 4.05 6.02 (15-client presence) I can set aside my stress/reactions to be present 4.13 4.60 4.66
  • 10. My ability to bring in resilience when coaching or supporting others in general. (M = 4.1, SD = .77) Knowing how to bring out the positive potential behind the stressors (M = 3.95, SD = .67) My knowledge of and ability to talk with confidence about resilience. (M = 4., SD = .77) My ability to help others get in touch with their resilience story. (M = 3.9, SD = .83) 48% 43% 57% 43% 24% 29% 19% 33% Improved (Sample Items) ◼ A Good Deal ◼ Greatly RESULTS (ONE YEAR FOLLOW-UP) (N=21)
  • 12. Empower Health Consciousness Job Crafting Resilience Story 1. One’s resilience story is fundamental 2. Affirm core elements of resilience journey 3. Distinguish momentary “trigger” - ongoing stress 4. Support client in transforming the environment 5. Utilize worksheets as levers 6. Identify set-point/reinforce “next level” signs 7. Create coaching “couch” (safety during trigger) 8. Find right tool at the right time/OK to be stuck 9. Evaluation & Monitoring 10. Action Planning Core Elements of Resilience-to-Thrive Coaching Evolutionary Process Principles Tools ©OWLS, 2016, 2022
  • 13. 13 RAW COPING POWER We each have the innate or inborn capacity to cope with stress. As human beings, we are “hard-wired” to know how to deal with, learn from, and transform difficult situations.
  • 15. Flourish Figure Out Friend Forage Fight Flight Freeze Stress as Proactive (re-wiring) Stress as Reactive (wired) Stress as Transformative Paradigms Pre-frontal Limbic Neuroplasticity Raw Coping Power (Core Strengths) Flourishing Tree Be Present to Stress PART 1 ©OWLS, 2016, 2022
  • 16. At what level do you play at life? SET POINT A relatively fixed range of happiness and health we return to following very positive or negative events. We can change this when we: 1) give up “tolerating” negative aspects 2) challenge our own “upper limit” 3) Practice presence together ©OWLS, 2016, 2022
  • 17. On the scale of 1 to 10 where is your PERSONAL set-point currently at? (Poll 1) 17 10 9 8 7 6 5 4 3 2 1 Adapting (getting by) Effective Coping Poor Coping Resilient Thriving Distressed This is an anonymous poll POLL 1
  • 18. Flourish Figure Out Friend Forage Fight Flight Freeze Stress as Proactive (re-wiring) Stress as Reactive (wired) Stress as Transformative Paradigms Raw Coping Power (Core Strengths) PART 2 The Feeling Nervous System Honor Our Process ©OWLS, 2016, 2022
  • 19.
  • 20. Human beings have three brains Our brains are essentially a set of tools to help us manicure* our environment for thriving. What we label as “stress” is a deep knowing that the oscillation across our systems are not aligned. Something is “off.” *when a flower doesn’t bloom
  • 21. Human beings have three brains ©OWLS, 2016, 2022
  • 22. Panksepp (Animal Model) Porges (Polyvagal) Davidson* (cortico-limbic) Play (Social Joy & Affection) Safety (optimal-arousal) • REST & DIGEST • SELF-REGULATE • SELF-SOOTHE • SOCIAL ENGAGE • EYE CONTACT • FACIAL EXPRESSION Emotional Styles 1.Resilience 2.Outlook 3.Social intuition 4.Self-awareness 5.Sensitivity to context 6.Attention Care (Nurturance)- Seeking Lust (sexuality) Danger (Hyper-arousal) FIGHT-FLIGHT Panic (Separation Distress) - Rage (Affective Attack) – Fear Life Threat (Hypo-arousal) Parasympathetic FREEZE * Also see https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4344113/ Neurological models involved in emotional experience Anterior Cingulate Thalamus → to Periaquaductal grey Ventral Tegmental Area Bed Nucleus Stria Terminalis Multiple circuits/Hypoth./PAG/Thal Medial amygdala Amygdala Parasympathetic Sympathetic Amygdala → Prefrontal Cortex Hippocampus (Low) Fusifrom Gyrus *(Low) + Amygdala (High) Insula (High) RAS <> Multiple Cortical Prefrontal > Nucleus accumbens Dorsal lateral pre-frontal cortex Mid-cingulate cortex Brain Correlates
  • 23. HEALTH → WELLNESS → WELL-BEING → WHOLENESS SPIRITUAL INTELLECTUAL OCCUPATIONAL SOCIAL EMOTIONAL PHYSICAL ©OWLS, 2016, 2022
  • 24. STRESS EVALUATE COPE RESILIENCE THRIVE ©OWLS, 2016, 2022
  • 27. PRINCIPLE 1 One’s resilience story is fundamental ©OWLS, 2016, 2022
  • 28. Multi-cultural resilience: listening, honoring, and loving each other’s tribal journey, lineage, ancestry It’s time to honor the grandmothers
  • 29. PRINCIPLE 2 Affirm core elements of resilience journey ©OWLS, 2016, 2022
  • 30. PRINCIPLE 3 Distinguish momentary “trigger” from ongoing stress Health Consciousness helps us “bridge” those moments of reactivity to triggers. ©OWLS, 2016, 2022
  • 32. PRINCIPLE 5 Support client in transforming the environment ©OWLS, 2016, 2022
  • 33. PRINCIPLE 6 Identify set-point/reinforce “next level” signs ©OWLS, 2016, 2022
  • 34. POLL 2 One’s resilience story is fundamental Affirm core elements of resilience journey Distinguish momentary “trigger” from ongoing stress Support client in transforming the environment Identify set-point/reinforce “next level” signs
  • 35. https://www.realbalance.com/resiliency-coach-training Next Class Starts May 9, 2022 - June 10, 2022 - 6:00 - 7:30 Central time (5 Fridays - no class May 27th) Dr. Joel Bennett and Dr. Michael Arloski Approved for continuing education for HR, EAP, CHES, ACSM
  • 36. https://www.realbalance.com/resiliency-coach-training Next Class Starts May 9, 2022 - June 10, 2022 - 6:00 - 7:30 Central time (5 Fridays - no class May 27th) Dr. Joel Bennett and Dr. Michael Arloski Approved for continuing education for HR, EAP, CHES, ACSM
  • 37. https://www.realbalance.com/resiliency-coach-training Next Class Starts May 9, 2022 - June 10, 2022 - 6:00 - 7:30 Central time (5 Fridays - no class May 27th) Dr. Joel Bennett and Dr. Michael Arloski Approved for continuing education for HR, EAP, CHES, ACSM
  • 38. https://www.realbalance.com/resiliency-coach-training Next Class Starts May 9, 2022 - June 10, 2022 - 6:00 - 7:30 Central time (5 Fridays - no class May 27th) Dr. Joel Bennett and Dr. Michael Arloski Approved for continuing education for HR, EAP, CHES, ACSM
  • 39. https://www.realbalance.com/resiliency-coach-training Next Class Starts May 9, 2022 - June 10, 2022 - 6:00 - 7:30 Central time (5 Fridays - no class May 27th) Dr. Joel Bennett and Dr. Michael Arloski Approved for continuing education for HR, EAP, CHES, ACSM