Patricia Calkins, VP Environment, Health & Safety, Xerox Corporation. Presentation at the Xerox Thought Leadership Summit: A Business Case for Sustainability. August 10, 2010. Willard Hotel, Washington DC.

1. Xerox Smarter Ways to Green
Patricia Calkins
Vice President, Environment, Health & Safety
Xerox Corporation
Thought Leadership Summit on Sustainability
August 10, 2010 Washington DC
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2. Environmental Sustainability
What is sustainability & why should we care?
How has Xerox approached this challenge?
How does this flow through to our products & services?
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3. Why is Sustainability Important?
Environmental challenges
Sustainability
Social challenges: Economic opportunities:
4 billion people live on Developing economies targeted
<$4/day* for top line growth
Not just a ‘nice to have’… A fundamental for business
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4. Smarter Ways to Green
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5. Xerox started this journey many years ago
Introduces a Joins EPA
recycled grade Joins ENERGY Climate Leaders; Introduces
of cut sheet STAR as charter Sustainability
Paper Supplier
paper partner Calculator
Rqmts launched
1973 1993 2003 2008
1969 1982 1997 2007 2009
Introduces first Introduces Waste toner Achieves > 10% Achieves 20%
product to make two- "power down" recycling starts; reduction in reduction in
sided copies mode Greenhouse Gas Greenhouse Gas
ISO 14001 for Emissions; boosts Emissions;
major goal to 25% by 2012
manufacturing Launches
sites ColorQube
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6. Smarter Ways to Green
A quantitative approach Economically driven
Value chain – find the leverage points Quick payback – easy wins
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7. Green IQ Quiz: Environmental Footprint
What best represents the environmental footprint
of office printing?
A. The number of cartridges sent to landfill
B. Heat load of all the printers in the building
C. Air emissions from the electricity generating
plants that power your printing devices
D. The total environmental burden –
including energy, greenhouse gases,
solid waste – across the life cycle
of printing
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8. Environmental Footprint of Printing
extraction
Correct answer is D
chemical mfg
transportation fabrication
assembly
packaging
X
energy
paper mfg
chemical mfg
logging
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9. Xerox goals comprehend footprint of printing
Challenge Goal Scope
Climate Suppliers
Protection Carbon Neutral
& Energy
Preserve
Biodiversity Sustainable
& the World’s Paper Cycle Xerox Operations
Forests
Preserve Zero persistent,
Clean Air bioaccumulative,
& Water toxic footprint Customers
Waste Waste-free
Prevention & Products,
Management Facilities &
Customers
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10. Examples within the Value Chain
Paper Toner Technology Service
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11. Green IQ Quiz: Paperless Office?
When do you think we will reach the
paperless office?
A. 2015
B. 2020
C. Too far out to predict
D. Never
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12. In Fact: Paperless Office
• The paperless office was predicted in
the 1970’s
• Connecting an office to the internet
increases paper consumption by
40 percent
• Office workers throw away 45 percent
of everything they print by the end of
the day
• Some paper – like banner sheets –
can have a life of only 30 seconds
Green Tip: Move to a Less Paper Office and Choose
Environmentally Sound Papers
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13. Print Wisely
Steps Toward a Sustainable Paper Cycle
Responsible Sourcing Responsible Use Responsible Disposal
Environmentally-sound Xerox equipment is designed for Xerox paper,
papers: efficient use of paper: packaging, and prints
•Forestry Practices • Print management features are recyclable
•Paper Mills
• Recycled paper runs reliably
•Environmentally Sound
Paper Offerings • On-ramp to digital document
• (FSC, PEFC, SFI) management
• Recycled Paper • Workflow SW tools
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14. Moving to a Less Paper Campus & Office
• Be Selective about what you print
& print only the quantity needed Xerox Customer Cuts Paper Use
• Duplex – use both sides of paper Actions taken:
•Set printer drivers to default duplex
and print multiple images per page •Green campaign – print only what is needed
• Go digital – read, send and Results*:
store digital documents 32% reduction in annual paper use
$53K in annual savings
• Business benefits:
– Cut paper costs
– Cut storage costs
– Increases productivity
*Across 20,000 employees; volume declines
also contributed to reduction
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15. New toner technology
Emulsion Aggregation (EA) Toner
Breakthrough process for producing color and black toners:
Less toner mass per page for smaller toner
Less toner waste for spherical toner
Less energy to produce and to print
Conventional Toner
Paper
Small and Spherical EA Toner
Paper
40% – 45% less toner mass
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16. New solid ink print = less impact on
technology the environment
90% less waste
• Less to manufacture
• Less to transport ColorQube waste: Comparable Laser
88 pounds MFD: 815 pounds
• Less to store
Total waste produced printing 22k pages per month over 4 year life
• Less to dispose of
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17. Technology innovation: Long Life Parts
Case example:
Laser MFP photoreceptor cartridge*
Protective overcoat increases photoreceptor’s usable life >60%
Reduces the need for replacement cartridges by 43%
Drop-in replacement: no need for product reengineering
$ Business benefits Environmental benefits
$ Reduced workflow interruptions • Resource savings: 170,000 pounds/yr
$ Improved productivity • Less waste generation
$ Fewer service calls • Less transportation
Enough energy saved to power 70 homes
*DocuColor 240/242/250/252 and
Work Center 7655/7665/7675
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18. Xerox Services
Optimized Infrastructure
Remote Service Training Programs
Pre-emptive Maintenance
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19. “Greening the Office”: Floor Mapping Example
Current Situation Desired State
• Overabundant/underutilized assets
• Energy inefficiency
• Wasted manufacturing and materials
• Inefficient maintenance
Legend
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20. Measuring Sustainability Results with
Xerox Sustainability Calculator
Office Optimization Case study*
Baseline Devices 2862
$$ 34% Reduction in
Costs
Optimized Devices 1028
Reduced GHGs by 26%
Reduced energy by 27%
Reduced solid waste by 33%
Reduced GHG by 26%
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21. Financial Services Sector
Global Bank client case study
Manufacturing Industry
US defense contractor case study
Objectives
Health Care Industry
Reduce operating cost and boost productivity
Pharmaceutical company case study
Support company green goals
Enable global expansion
Objectives
Adopt industry best practice print management Higher Education
Canadian University case study
Approach - Consolidate devices by 87%
Increase employee efficiency
- Implement two-sided printing
Drive major cost savings
Objectives
Deliver sustainability benefits
Results - Energy reduced by 23% operating cost and boost productivity
Reduce
- GHG reduced by 22% Support company green goals
Approach - Consolidate devices by > 60%
- Solid waste reduced by 31% Print Services across enterprise
- Managed monitoring
Proactive Objectives
- Paper use reduced by 19% Reduce document management costs
Results - Energy reduced - Consolidate devices 60%
Approach by 25% Improve information management
- GHG reduced by- 24%
Enable default & academic environment
Duplex a superiorsecure print
- Solid waste reduced by 31%
Results - Energy reduced by 25%
- Paper use reduced by 19% - Replace 1000 units with 400
Approach
- GHG reduced by 24%
- Saving delivered – 40% - Duplex printing
- Solid waste reduced by 31%
- Paper use reduced by 40%
Results - Energy reduced by 9%
- Paper savingsGHG reduced by 10%
- delivered - $90,000
- Solid waste reduced by 23%
- Paper use reduced by 22%
- Savings expected: $13.8M (7yrs)
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22. Print Tool Solutions:
Integrated Approach to Enabling Responsible Printing
Print Governance
Network
Device Device Features
Individual User Behaviors
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23. Seven Tips to Help Manage Your Print
Environment for a “Greener” World
1. Go digital. Read, send & store digital documents
2. Use paper wisely & use sustainably sourced paper
3. Recycle the paper you use
4. Reach for ENERGY STAR®
5. Replace stand-alone office products with multifunction
systems
6. Return print/copy cartridges for recycling
or go cartridge-free with ColorQube!
7. Seek office equipment designed for remanufacturing
or recycling
For more information, please go to:
www.xerox.com/greenoffice
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24. A Race Without a Finish Line
“To us, sustainable development is a
race with no finish line. It requires
leadership that sets high expectations
and clear direction, partnerships that
inspire collaboration and adaptation of
sustainable business practices and
innovation that constantly pushes the
frontier of what is possible.”
Ursula M. Burns
Chief Executive Officer
Xerox Corporation
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25. Learn More About Xerox’s Approach to Sustainability
Visit: www.xerox.com/environment
Xerox’s “Report on Global Citizenship”
available at www.xerox.com/citizenship
“Environmental Overview” Brochure and Briefing Paper
Articles & Downloads, Sustainability Calculator,
e-Newsletters at: www.xerox.com/thoughtleadership
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