This document provides an overview of a training for managers and supervisors at ABC Manufacturing on their upcoming ISO 14001 audit and responsibilities under the Environmental Management System. It covers why ABC is pursuing ISO 14001 certification, the key elements of the standard, and ABC's EMS documentation including their environmental policy, objectives and targets, operational procedures, roles and responsibilities, and audit preparation. The training aims to prepare leadership for their role in ensuring compliance and continuous improvement of ABC's environmental performance.
2. Why are we here?
• Get ready for ABC’s ISO14001 Registration
Audit
• Provide managers/supervisors an overview of:
ISO14001 Standard
ABC’s Environmental Management System (EMS)
• Define the Manager/Supervisor’s responsibility
for the EMS and during the audit
3. Annual Review
Boss: We’d like to develop your leadership skills
so we are putting you in charge of the ISO 14001
Project
4. Why get ISO14001 Certified?
• Our customers told us to!!
JCI
Others – GM, Ford, DiamlerChrysler, other
• Minimize ABC’s impact on the environment
• Improve ABC’s Environmental Performance
• Reduce operational costs
• Reduce risk of MDEQ/EPA enforcement
5. Why Do We Need EMS?
Increased Environmental Regulations
0
50,000
100,000
150,000
200,000
1970
1974
1978
1982
1986
1990
1994
1998
2002
Year
Manhours
1970 Clean Air Act (CAA)
1972 Clean Water Act (CWA)
1977 CAA & CWA
1978 Toxic Sub Control Act (TSCA)
1980 Resource Conservation &
Recovery Act (RCRA)
1982 Superfund
1984 RCRA
1985 TSCA
1987 CWA
1987 Community Right to Know Act
1990 Pollution Prevention Act
1990 CAA
1997 CWA
1997 RCRA
Periodic Monitoring & CAM
Chem Use Inventory
ISO 14000
Comm Right to Know
CAA
6. Manager/Supervisor’s
Responsibility
• Know your EMS
Policy
Significant Aspects (especially in your area)
Procedures/Work Instructions
• Communicate to employees
• Training
• Keep records
• Encourage employee involvement
7. 7
Everyone Impacts the
Environment
• General trash
• Spent aerosol cans
• Welding fumes
• Waste paint & solvents
• Automotive exhaust
• Paint spray emissions
• Car wash water
• Compressed air use
• Electricity
• Natural gas
• Wastewater discharge
• Storm water runoff
• Storage tanks
• Contaminated land
8. What is EHS Performance?
Metric Measurement Goal
Injuries/Illness Injuries Decrease
Near Miss Reports Report Increase
Hazardous Waste Pounds Decrease
Recycling Pounds Increase
Solid Waste to LF Tons Decrease
Electrical Usage Kilowatts Decrease
9. Management Systems Magic
• 1st
– Write down everything you do
• 2nd
– Keep track of everything you do
• 3rd
– Spend time checking up on your self
• Lastly – sit around and talk about what your doing
EMS Pixie
Dust
Improved EHS
Performance
10. Certified Management Systems
Registration to international standard by 3rd
party
registrar.
• Quality – ISO 9000, QS9000, TS16949
• Environmental – ISO14001:2004
• Health & Safety – OHSAS18001
12. Value of Third Party
Certification
• Yes, it costs money!!
• Independent review of your processes
• Keep system active through surveillance
audit process
• Demonstration to external stakeholders
– Customers, Bankers, Insurance Companies, Regulatory
agencies, Employees
• Good Public Relations
– Michigan Clean Corporate Citizens
13. ISO 14000
• Overview of ISO 14000 Series Standards
• Major Groups of Standard
• ISO 14001 & 14004 - EMS
• ISO 14010 to 14015 - Environmental Auditing
• ISO 14031 - Environmental Performance Evaluation (EPE)
• ISO 14021 - 25 - Environmental Labeling
• ISO 14040 - 43 - Life Cycle Assessment (LCA)
• ISO 14050 - Terms and Definitions
• ISO 14060 - Environmental Aspects in Product Standards
14. Origin of ISO 14001
• Origin of ISO 14001 Environmental Management
System (EMS)
• ISO is a Geneva-based organization of over 100
countries
• ISO International Organization of Standards
• ISO 9000 (Quality Management Systems) was the
first "Management Systems" standard and set the
template for ISO 14000
• 1996 - Final International Standard - ISO 14001 and
14004
15. ISO 14001:2004
• Original ISO 14001:1996
• Finalized November 15, 2004
• 18 Month Transition Period
• No new requirements – just provides
clarifications
• Audits after March 25, 2005 under new
standard
16. Similarities between ISO 9001
and ISO 14001
ISO 9000 (TS 16949) ISO 14001
Quality Policy Environmental Policy
Organization Structure and Responsibility
Management Representative Management Representative Requirement
under Structure and Responsibility
Training Training, Awareness and Competence
Document and Data Control Document Control
Quality System Procedures, Contract
Review, Design Control, Purchasing,
Process Control, Handling, Storage,
Packaging, Preservation and Delivery,
Servicing
Operational Control
Inspection and Testing, Control of
Inspection, Measuring and Test
Equipment
Monitoring and Measurement
Corrective and Preventive Action Non-Conformance and Corrective and
Preventive Action
Control of Quality Records Records
Internal Quality Audits Environmental Management System
Audits
Management Review Management Review
18. ISO 14001:2004 ELEMENTS
4.1 GENERAL REQUIREMENTS
4.2 ENVIRONMENTAL POLICY
4.3 PLANNING
4.4 IMPLEMENTATION AND OPERATION
4.5 CHECKING AND CORRECTIVE ACTION
4.6 MANAGEMENT REVIEW
19. Environmental Management
System Requirements
4.1 GENERAL REQUIREMENTS
4.2 ENVIRONMENTAL POLICY
4.3 PLANNING
4.3.1Environmental Aspects
4.3.2 Legal and Other
Requirements
4.3.3 Objectives, Targets, and
Environmental Management
Programs
4.4 IMPLEMENTATION AND
OPERATION
4.4.1 Structure and Responsibility
4.4.2 Training, Awareness and
Competence
4.4.3 Communications
4.4.4 EMS Documentation
4.4.5 Document Control
4.4.6 Operational Control
4.4.7 Emergency Preparedness
4.5 CHECKING AND CORRECTIVE
ACTION
4.5.1 Monitoring and Measurement
4.5.2 Evaluation of Compliance
4.5.3 Nonconformance, Corrective and
Preventive Action
4.5.3 Records
4.5.4 EMS Audit
4.6 MANAGEMENT REVIEW
20. a) Establish a Policy Appropriate to
Activities/Products/Services
b) Commit to Continual Improvement and
Prevention of Pollution
c) Commit to Legislative and Other Requirements
d) Set Framework for Objectives and Targets
e) Documented, implemented, and maintained
f) Communicate to All Stakeholders
g) Available to the public
4.2 Environmental Policy
21. ABC’s Environmental Policy
It is the policy of ABC, Inc. a manufacturing company which produces mechanism type
assemblies for the automotive, furniture, and other industries to be a responsible
corporate citizen in protecting the environment. In support of this policy, ABC is
committed to:
· Meeting and, where possible, exceeding applicable environmental regulatory,
legal and other requirements.
· Striving for continual improvement in environmental performance.
· Minimizing the creation of waste, pollution and adverse impacts on the
environment.
· Managing processes, materials and people to reduce environmental impacts
associated with ABC Manufacturing activities.
This Environmental Policy Statement applies to ABC manufacturing activities, whether
directly or indirectly involved with the manufacture of automotive components. It is
communicated to all persons working for or on behalf of ABC and is available to the
public.
As an integral part of this Environmental Policy Statement, ABC pledges to implement
and operate an ISO 14001 environmental management system that identifies and
addresses the significant environmental aspects of plant operations.
Goals are set by the ISO 14001 team and reviewed annually by the undersigned
management.
23. Prevention of Pollution
Pollution Prevention =
Controlling Significant Aspects
Exterior Housekeeping
Preventing Spills
So yes, conserving electricity and recycling paper is “Pollution
Prevention”
24. 4.3.1 Environmental Aspects/Impacts
4.3.2 Legislated and Other Requirements.
4.3.3 Objectives, Targets, and Environmental
Management Programs (combine 4.3.3 &
4.3.4)
4.3 Planning (“PLAN”)
25. Activity / Aspect / Impact
An Environmental Aspect refers to an element of our activities, products or services which can
have a beneficial or adverse impact on the environment (i.e., it is the cause of an impact such as
an emission).
A Significant Impact refers to the change which takes place in the environment as a result of
the aspect (i.e., it is the effect of an emission such as the contamination of water).
26. Significant Environmental
Aspect
A significant environmental aspect is
an environmental aspect that has or
can have a significant environmental
impact…….
These are ABC’s most
significant activities that
can impact the
environment
27. Key Question:
What would happen if you lost control of the
aspect?
Under normal operating conditions?
Under start-up conditions?
Under emergency conditions?
Aspects/ Impacts
28. Determining Significance
Identify all
Environmental
Aspects & Impacts
Evaluate for its
Significance
Significance Criteria
Minor Aspects
Keeping Records
Significant Aspect
Operational
Control
(CONTROL
ALL)
Objectives &
Target Setting
(IMPROVE
Some)
31. Objectives and Targets
(Improvement Goals)
• Set Objectives and Targets to Prevent or Minimize the Impacts
Quantifiable, Time-bound, Accountable
Detailed Plan(s) to Accomplish Objectives & Targets must be
Developed
• Incorporate into Plant Business Plan
Gives Environmental the Same Level of Visibility and Attention as
Other Issues
Establish Overall "Objectives” for the Reduction or Elimination of
Environmental Impacts - Increases Accountability
• Improve Business & Environmental Performance by
Meeting Objectives.& Targets
32. Environmental Management
Programs (Action Plans)
• Program For Achieving Objectives &
Targets
• Every Objective & Target Must have a EMP
• EMP Must Include:
Responsible Party
Means to Achieve Objectives & Targets
Time-frame
• Update If There Are New or Modified Site Activities
34. 4.4.1 Define Roles, Responsibilities and Authorities
4.4.2 Identify Training Needs, Ensure Awareness and
Assess Competence
4.4.3 Establish Procedures for Communicating with All
Stakeholders
4.4.4 Establish and Maintain Procedures for Document
Control
4.4.5 Establish Procedures for Document Control
4.4.6 Establish Operational Control Procedures
4.4.7 Establish Procedures for Emergency Response
4.4 Implementation &
Operation (“DO”)
35. Environmental Management
Representative
• Oversees the Day to Day Environmental
Operations
• Coordinates Environmental Matters as
Appropriate
• Champions EMS Implementation
• Should Report Directly to Plant Manager
36. ABC’s EMR
• Environmental Management Representative
Lori Smith
• EMS Team
Operations Mgrs., Lean Coordinator, Facilities
Supervisor, QA Mgr., Eng. Mgr., Facilities
Supervisor, Director of Operations
• Responsible for Environmental Compliance
Mickey Mouse - Facilities Sup.
37. • General Environmental Awareness Training
Covers EMS Policy, System, Environmental Aspects &
General Env. Awareness
All Employees (Required by ISO 14001)
Integrate with Routine Meetings (Monthly Safety Talks,
Townhalls, Department Meetings) and Other Awareness
Techniques
• Work Station / Operational Control Training
Required for All Significant Activities
Aware of the Significant Impacts of Their Work Activities
and the Environmental Benefits of Improved Personal
Performance
Key area for Managers/Supervisors
Training
38. • Regulatory - Mandated Functional Environmental
Training
Training You Should Already be Doing - Current Requirement
Training Required by Law (RCRA, SPCC, etc.)
Specific Employees Required by Their Job Assignment to
Have this Training
• Emergency Plan Training
Training You Should Already by Doing - Current Requirement
Training Required by Corporate and (possibly) Law
All Employees (Some Employees May Require More Detail
Training)
Training
39. • Internal Auditor Training
Develops Skills Needed to Prepare For & Conduct an
Effective EMS Assessment
One Time Training Requirement
• Contractor / Supplier Orientation
EMS Fundamentals and Facility Environmental Policy
Selected Contractors Whose Work Could Affect the
Facility’s Environmental Regulatory Status or Performance
(ie., Paint Supplier, Waste Hauler, etc.)
Key area for Managers/Supervisors
Training
41. 4.4.6 Operational Control
• Required for all significant aspects (Activities)
• Procedure/Work Instruction Designed to
“Control” the activity
• All people involved in the activity need to be
trained and this should be documented
43. 4.4.7 Emergency Preparedness
• All managers/supervisors need to know what to do in
the event of an emergency
Spill, Fire, etc.
• Auditor will ask manager/supervisors and employees
how they would respond to an emergency
Could be as simple as “I’d notify my manager and leave the
area”
• Standard requires that emergency preparedness plans
be review after any incedint
• Emergency Preparedness plans need to be tested
annually
44. 4.5.1 Measurement - Maintain and Calibrate
Monitoring Equipment
4.5.2 Evaluation of Compliance
4.5.3 Nonconformity, corrective (CARs) &
preventative actions (PARs)
4.5.4 Control of Environmental Records
4.5.5 Establish and Maintain Internal EMS
Audits
4.5 Checking an Corrective
Action (“CHECK”)
46. 4.6 Management and Review (“ACT”)
• Establish Procedures for Senior
Management Review of EMS
• Contemplate Changes to the System
• Contemplate Actions to Effect Changes
• Keep the System Relevant to Your Needs
• Keep Minutes of Review Meetings
47. Implementation Process
• Step 1 – Implementation Planning
• Step 2 - COMMUNICATE
• Step 3 – Aspects / Impacts Evaluation
• Step 4 – Draft Objectives and Targets, and EMP’s
• Step 5 – Write Environmental Policy
• Step 6 – Identify Training Needs and Develop Training Plan
• Step 7 – Write EMS Procedures and Operational Control
• Step 8– Implement Document Control
• Step 9 – Internal Audits
• Step 10 - Management Review
• Step 11– Registration Audit - Celebrate
48. ABC’s ISO14001 Audit
• Registrar NSF
• March 27 – Document
• April 15 – Pre-Assessment
• May 12-15 – Registrations Audit
• 60 days to closeout corrective actions
• ISO14001 Certification Awarded
49. Prior to the Audit
• Review Policy/PIC
• Know Significant Aspects (especially in your
area)
• Review Environmental Goals
• Review Procedures/documentation
• Let employees know about audit
• Review information with employees
• Quiz Employees
50. During the Audit
• Greet Auditors has they pass through plant
• Answer questions directly and completely
• Do not hide information
• REMEMBER
The auditor has to find things to write up as CARs
(they feel it is their job)
The auditor wants to approve ABC for registration
51. Now what do I do?
• Get to know your EMS
Policy – Remember PIC
Procedures
Significant Aspects
Improvement Goals (Environmental)
• Communicate Policy/PIC to all employees
• Conduct General Awareness Training
• Give employees overview of what to expect for
the Audit
52. EHS Management Strategies, LLC
• ISO 14001 and OHSAS Certification Support
Training and Procedure Writing
• Internal Auditing – ISO14001, TS16949,
OHSAS18001
• SPCC and SWPPP Plans / Certification
• DOT / RCRA (hazardous waste) Training –
49CFR172 and 40CFR265
• Spill Response Training
• Compliance Auditing (Legal & other)
• Air & Water Permitting / Reporting
53. Presented by:
James Charles, PE, CPG
Principal Consultant
EHS Management Strategies
(616) 666-5490
www.ISO14001-Training.com
Call us today!!
Hinweis der Redaktion
I asked my self what can I impart to a group of industrial leaders that could impact their success? The answer was NOT to spend the time define an ISO 14001 or OHSAS 18001 management system. I want to spend the next few minutes defining the concept of “Strategic Thinking” as it applies to EHS performance and how you can begin to integrate this into your business process.