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CORPORATE
                                              “
                                              Organisations like
                                              Cegos have an
PHILANTHROPY                                  essential role to
                                              play in providing
                                              the knowledge
How strategies are changing
                                              base that is
and how Cegos is helping to                   key to helping
make an impact                                aid workers
                                              throughout the
                                              world develop
                                              personally and
                                              run projects in the
                                              most efficient way
                                              possible.


                                              ”
                                              Eric Berg, Executive
                                              Director of the
                                              LINGOs organisation.




Jeremy Blain, Director,
International Partners Network, Cegos Group                     1
CONTENTS


Page

3      1.   INTRODUCTION

4      2.   CORPORATE PHILANTHROPY AND THE BENEFITS IT

            BRINGS

5      3.   THE IMPACT OF THE CREDIT CRUNCH

10     4.   HOW CORPORATE PHILANTHROPY STRATEGIES

            ARE CHANGING

12     5.   HOW CEGOS IS HELPING TO MAKE A DIFFERENCE

14     6.   CONCLUSIONS

15     7.   REFERENCES

16     8.   ABOUT CEGOS GROUP

17     9.   ABOUT JEREMY BLAIN




                                                         © Cegos Group, 2011/2012
1.    INTRODUCTION


In today’s society companies have an important role to play in giving.
                                                                                   “
                                                                                   Organisations like
                                                                                   Cegos have an essential
This paper examines the impact the credit crunch has had on corporate
philanthropy and looks at how strategies are changing as a result of the global    role to play in providing
economic downturn.
                                                                                   the knowledge base
It also looks at the different ways that organisations are giving something back   that is key to helping
to communities and to society at large and highlights some of the humanitarian
                                                                                   aid workers throughout
work that Cegos is committed to supporting including through its partnership
with LINGOS (Learning for International NGOs).                                     the world develop
                                                                                   personally and run
In a world where resources are not evenly distributed, companies of all sizes
have a key role to play in supporting worthwhile causes that depend on             projects in the most
charitable funding today to create a sustainable future.
                                                                                   efficient way possible.
                                                                                   In practical terms this
                                                                                   means more people will
                                                                                   have a better quality
                                                                                   of life. As a result
                                                                                   Cegos’ contribution to
                                                                                   developing aid workers
                                                                                   will have a long term
                                                                                   impact globally.


                                                                                   ”
                                                                                   Eric Berg, Executive Director of
                                                                                   the LINGOs organisation




                                                                                                                        3



                                                                                                   © Cegos Group, 2011/2012
2.     CORPORATE PHILANTHROPY AND THE BENEFITS IT

       BRINGS


Corporate philanthropy, or corporate giving, involves companies donating
                                                                                     !   KEY
                                                                                         POINTS
                                                                                     Companies of all sizes
profits or resources to non profit organisations. It is handled by the company         can and do have an
directly or through a company foundation.                                            impact with philanthropy
                                                                                     programmes.
There are many ways that companies can give. While companies typically tend
to make cash donations, many also donate their products and services and             There is a growing trend
other resources such as property and employee time. In today’s economic              towards giving resources
climate there is a growing trend towards the giving of resources rather than         rather than cash.
cash. This is partly due to the need for companies to keep a much tighter
control over their finances and as a result, cuts to financial outlays have had to     Today’s consumers and
be made to keep balance sheets healthy.                                              employees care about the
                                                                                     contribution organisations
Headlines are often grabbed by the large multinational corporations making           are making to worthwhile
cash donations in the hundreds of millions of dollars, or non-cash gifts valued      causes.
in the billions of dollars through dedicated foundations and programmes,
for example Wal-Mart giving $288M cash and Pfizer giving $2.3Bn worth of
pharmaceutical products in 2009 (1).

However, it is important to recognise that it is not just the large multinationals
who are donating money and resources to worthy causes. Companies of
all sizes can and do have a significant impact with small and medium sized
companies around the world, often silently, collectively making just as big a
difference as larger corporations. Given that the vast majority of the world’s
businesses are SMEs, the more small and medium sized companies that get
involved, the greater the sum of the impact.

The benefits that corporate giving delivers to communities are clear and far
reaching. From healthcare, through education and the arts to the environment
and those in need of humanitarian support, the list of projects that are making
a real impact across the world is vast.

Philanthropic companies of all sizes are also benefiting from these initiatives
too. From a grass-roots level, the behaviour of individual consumers and their
purchasing preferences are increasingly being directed towards companies
with philanthropic programmes. A global survey by McKinsey (2) shows that
corporate philanthropy can be an effective tool for companies that are trying
to meet consumers’ rising expectations of the role businesses should play in
society.

In addition, the McKinsey report highlights the role corporate philanthropy has
in improving employee recruitment and retention. Quite simply, giving makes
people at work feel good about what they do.

Other key benefits of corporate giving include enhancing corporate reputation
and brand value, finding new business opportunities, building knowledge
about potential new markets and helping companies to foster innovation.

Corporate philanthropy also has a role to play in developing employees. This
is particularly the case where employees are able to get hands-on experience
with projects that their organisations are sponsoring or supporting enabling
them to learn new skills that they may not have had the benefit of learning
through their day to day roles.
                                                                                                                      4



                                                                                                 © Cegos Group, 2011/2012
3.         THE IMPACT OF THE ECONOMIC CRISIS


In this time of economic volatility and uncertainty, organisations face the
                                                                                      “
                                                                                      ... 162 of America’s
                                                                                      largest corporations
challenge of maintaining giving programmes at a time when corporate profits
are not as strong yet there is a heightened need for corporate support across         continued giving
the world.
                                                                                      generously in 2009,
American organisations, which have the most established culture of corporate          despite tough economic
giving, have shifted their focus from cash donations to worthy causes to non-
                                                                                      times.
cash donations such as the giving of products and their services.

According to a survey published by The Chronicle of Philanthropy (3), 162 of
America’s largest corporations continued giving generously in 2009, despite
tough economic times. However, in a year when profits were beginning to
bounce back, many organisations decreased their cash donations saying that
                                                                                      ”
it would be some time before they could give as much cash to charities as
they did before the recession.

Cash giving in 2009 decreased for the first time since 2003 but the total value
of donations when including non-cash gifts increased by nearly 5% in the
same year. This was as a result of companies seeking to compensate for the
decline in cash by offering other types of assistance.

Pharmaceutical companies dominate the list of corporations that gave the
most in 2009 with companies like Pfizer, Merck and Johnson & Johnson
topping the survey’s league table alongside IT giants such as Oracle,
Microsoft, Comcast and IBM.

It is worth noting that The Chronicle of Philanthropy survey did not receive
information from dozens of America’s most profitable brands such as Apple
and Google.

The table below shows the most generous US companies and the industries
they operate in and the types of donations made in 2009.

     Company          Total giving - cash   Donation
                      plus non-cash($M)

     Pfizer           $ 2,361               Pharmaceuticals

     Oracle           $2,108                Computer Software

     Merck            $923                  Pharmaceuticals

     Johnson &        $637                  Consumer products, medical devices,
     Johnson                                pharmaceuticals

     Abbott Labs      $584                  Pharmaceuticals, medical equipment

     Microsoft        $517                  Computer Software

     Comcast          $407                  Cable airtime, tv and internet services

     Eli Lilly        $406                  Pharmaceuticals

     Bristol-Myers    $284                  Pharmaceuticals
     Squibb

     IBM              $188                  Computers, computer software


Table 1: Top 10 donations from US corporations in 2009 (compiled from The                                            5
Chronicle of Philanthropy survey data)


                                                                                                © Cegos Group, 2011/2012
According to the latest available figures from Giving USA Foundation and its
research partner, the Center on Philanthropy at Indiana University, estimated
total charitable contributions from American individuals, corporations and
foundations fell 3.6% to $304 billion in 2009, down from $315 billion in 2008
                                                                                   “
                                                                                   ... corporate giving
                                                                                   rose to an estimated
(4).
                                                                                   $14.1 billion in 2009,
While individual giving fell slightly, along with foundation grants, corporate
                                                                                   up 5.5 percent on the
giving rose to an estimated $14.1 billion in 2009, up 5.5 percent on the
previous year. This brought corporate donations back in line with levels seen      previous year.
prior to the recent recession. It is widely thought some of this growth is down
to an increase in non-cash donations which are less affected by recessions.

While there are no directly comparable figures for Europe and other major
global markets, there is plenty of evidence that shows that despite the difficult
                                                                                   ”
economic climate, companies all over the world are continuing to give what
they can in terms of cash and resources to help tackle the growing need for
corporate philanthropy.

In Europe, data from Philanthropy in Europe (5) shows that charitable
foundations have in the main shown a huge rise in giving during the economic
crisis. Comparing 2006 figures listing Europe’s top givers with those for 2009,
there has been a 43% increase in the total value of donations from €4.4 billion
to virtually €6.3 billion. The top ten spending foundations alone accounted
for nearly €3.9 billion of this total, compared to around €2.5 billion in 2006.
The listing is dominated by Germany and the UK, who together contribute just
over 50 per cent of the 75 foundations listed.

  Foundation                               €M            Country

  Wellcome Trust                           €949          UK

  Atlantic Philanthropies                  €588          Ireland

  La Caixa Foundation                      €550          Spain

  Aga Khan Development Network             €450          Switzerland

  Fondazione Monte dei Paschi di Siena     €387.6        Italy

  Fundacion Caja Madrid &                  €278          Spain
  Obra Social Caja Madrid

  Fundacion Jimenez Diaz                   €246.2        Spain

  Compagnia di San Paolo                   €170.9        Italy

  Volkswagen Stiftung                      €116.4        Germany

  Fundacao Calouste Gulbenkian             €115.2        Portugal


Table 2: Top 10 European charitable foundations in 2009 (source: Philanthropy in
Europe)

In addition to these foundations, European companies have been making
significant efforts during the economic downturn. Examples can be found
across most sectors including banking, telecommunications, pharmaceuticals
and the automotive industries.




                                                                                                                    6



                                                                                               © Cegos Group, 2011/2012
Case study: Audi




UNICEF has been cooperating with the China Association of Science and
Technology (CAST) to address the rights of the out-of-school children since
the 1980’s. This project aims to actively engage out-of-school adolescents in
sport-related activities to develop essential life skills such as team building,
cooperation, leadership, decision making and skills on protection from risks
and reduction of vulnerability.

Since 2005, Audi China has sponsored the fundraising project: ‘Audi Driving
Dreams’, in order to support UNICEF efforts to provide out-of-school children
in China with access to sports, recreational activities and a variety of activity-
based lessons, through which they can realise their fullest potential within
society. Approximately 100,000 children have benefited from this project. The
innovative use of sports as a strategy for promoting life-skills development
among of out-of-school children and adolescents brought about a marked
change in the target group.

By the end of 2009, Audi had contributed over US$1 million to this non-formal
education project. Audi successfully mobilised its employees, 130 car dealers,
consumers and business partners across the country to contribute to the
fundraising for their joint project with UNICEF.




Case study: Barclays Bank




Barclays bank is one of the largest philanthropic companies in the UK.
Investing in the communities in which it operates is an integral part of
Barclays Citizenship strategy. The company uses its skills, time, money
and expertise to support community issues. In 2010 it invested £55.3m and
supported 62,118 employees in its community programmes, reaching more
than 1.5 million people around the world and supporting over 8,000 different
charities. Its employees around the world are encouraged and supported to
give their time and skills to their chosen community causes.

Barclays community projects include “Banking on Change”, a programme
in partnership with CARE and Plan, aiming to improve the quality of life for
around 400,000 disadvantaged people worldwide by developing access to
basic banking services such as savings and sources of credit, to help reduce
their vulnerability to life emergencies such as illness, disease and natural
disasters. The partnership is creating and developing savings and loans
groups managed by local communities themselves, enabling individuals to
save regularly and access small loans from groups’ combined savings. The
programme has been adopted in 11 countries across Africa, Asia and South                                  7
America.


                                                                                     © Cegos Group, 2011/2012
Who is benefiting from the donations?

During the economic downturn, there has been a shift in focus for corporate
giving towards areas with vital needs.
                                                                                    “
                                                                                    Since the devastating
                                                                                    earthquake in Haiti,
Commenting on Giving USA’s figures, Chair of the organisation Edith Falk said:       Christian humanitarian
“Even in a time of enormous economic upheaval, such as we saw in 2009,
                                                                                    organisation World
Americans continued to be generous to charitable causes. While overall giving
declined, many donors – including individuals and foundations – made special        Vision says there has
efforts in 2009 to respond to greater humanitarian needs.”
                                                                                    been a notable increase
Giving USA Foundation estimates that human services, health, international          in corporate donations
aid, environmental causes and animal welfare saw increased contributions,
                                                                                    and interest in disaster
highlighting a similar pattern on focusing on vital needs as was the case
during the Great Depression.                                                        relief from donor
                                                                                    companies ...
So, is the profile of corporate giving starting to change? If we examine data
highlighting the areas of focus for corporate philanthropy during the economic
downturn, it is clear to see that international aid donations are growing. Table
3 (source Giving USA Foundation) shows the extent of this growth among US
companies with international aid being the key area of growth in 2009, up by
6.2%.
                                                                                    ”
It is not just US companies increasing their focus in this area giving cash and
essential resources for humanitarian aid to the poor. Companies across the
world, of all sizes and from all sectors, have been prioritising their efforts in
terms of providing humanitarian aid as well as providing cash and resources
for natural disaster relief such as the devastating earthquakes in Haiti and
Christchurch and the tsunamis in Thailand and Japan.

Since the devastating earthquake in Haiti, Christian humanitarian organisation
World Vision says there has been a notable increase in corporate donations
and interest in disaster relief from donor companies citing recent natural
disasters such as the Haiti quake as “game changers” for corporate
philanthropy. The organisation says that Haiti was a catalyst for companies to
look at broader and deeper ways they could partner with aid groups that are
on the front lines.


                               2009             Percent          Change in 2009

  Religion                     $100.95          33%              -0.70%

  Education                    $40.01           13%              -3.60%

  Foundations                  $31.00           10%              -8%

  Human services               $27.08           9%               2.30%

  Public society benefit       $22.77           7%               -4.60%

  Health                       $22.46           7%               3.80%

  Arts, culture & humanities   $12.34           4%               -2%

  International aid            $8.89            3%               6.20%

  Environment/animal           $6.15            2%               2.30%

  Individuals                  $3.50            1%               0.00%

  Other                        $28.60           9%               -21%

                                                                                                                     8
Table 3: Giving estimates by sector/market share in 2009 (source: Giving USA
Foundation)

                                                                                                © Cegos Group, 2011/2012
It should be noted that cash and resource donations both have their place


                                                                                   !   KEY
in a philanthropic environment. In some instances the donation of resources
is better suited to programmes that make a longer term impact. The giving
of resources also has the added benefit of ensuring greater accountability              POINTS
and control for the donor organisation. In many instances, however, where
there is an immediate and pressing need for basic aid, then cash donations         The economic downturn
to a centrally managed fund which is allocated and spent locally are equally       has led to a decrease in
important and indeed vital.                                                        corporate cash donations
                                                                                   but an overall increase
While Cegos’ philanthropic strategies tend to focus around the donation of         in giving when including
resources, as a company, there is a strong recognition that the donation of        the value of resources
cash can be essential, in particular, for disaster relief. Cegos donated 50K€ to   donated.
a locally managed Haiti fund which made sure that the donations it received
from major French corporations were directed to where they were needed             Pharmaceutical
most.                                                                              companies and IT giants
                                                                                   donate the most.
As well as making cash donations, examples of philanthropy include financial
institutions such as VISA using their expertise to help make the distribution of   In tough times there
money in disaster relief efforts faster, more effective and more secure.           is a greater focus on
                                                                                   humanitarian needs.




                                                                                                                     9



                                                                                                © Cegos Group, 2011/2012
4.    HOW CORPORATE PHILANTHROPY STRATEGIES ARE

      CHANGING                                                                     “
                                                                                   Billions are wasted on
                                                                                   ineffective philanthropy.
The economic landscape has clearly impacted corporate philanthropy.                Philanthropy is decades
Profits have been squeezed and charitable donations have been cut as a
                                                                                   behind business in
consequence with many companies now seeking greater returns in these
tough times.                                                                       applying rigorous
                                                                                   thinking to the use of
This has led companies to become more creative and innovative in the ways
that they support causes with organisations taking a more hands-on approach        money.
to implementing their giving.

Also, there is a greater focus on strategic alignment. Organisations are
increasingly seeking to align themselves with causes and initiatives that are
relevant to their business and the products and services they offer, or that
                                                                                   ”
                                                                                   Michael Porter, Bishop William
                                                                                   Lawrence University Professor at
perhaps have a personal resonance.                                                 Harvard Business School

For example, Boston Scientific, a leading medical device provider with a focus
on the cardiovascular market has a stated mission to “improve patients’ lives
through innovation”. The company’s foundation is focused on healthcare and
the two major beneficiaries of their corporate giving are the American Heart
Association and the International Diabetes Foundation.

Similarly, Cisco Systems the global networking company has a social
investment strategy which has a major focus on online education in information
communications technology creating online learning academies that have
graduated over three million students.

Another notable trend is that companies are seeking to maximise the impact
that their philanthropic investments are making. They are also more concerned
about accountability and measurability in terms of meeting social goals,
business goals and stakeholder expectations.

Indeed, McKinsey’s 2008 Global Survey found that the organisations whose
programmes were very or extremely effective at meeting social goals and
stakeholder expectations were more likely to address social and political trends
relevant to the business and to be influenced by community and business
needs. Executives at these companies had greater expectation for their
programmes to become more global and their initiatives are more likely to
involve collaboration with other companies. Equally so, these companies are
more likely to achieve any business goals they have set for their philanthropy
programmes in addition to social goals.

Examples of companies citing by Harvard Business Review (6) that are
achieving better corporate philanthropy in today’s market conditions include
Intel and Nike, which are applying the same discipline to their charitable work
that they do to their core business, insisting on strategic focus, investing at
scale and measuring results.

Take Intel for example. The company has established a programme called Intel
Teach, which has trained more than eight million teachers in 60 countries. It
has invested in a sophisticated measurement system to evaluate the success
of the programme by measuring not just the number of participants, but
also, changes in the way that teachers use information and communications
technology in the classroom.
                                                                                                                      10



                                                                                                  © Cegos Group, 2011/2012
The need to be creative is echoed by Harold McGraw III, Chairman, President,


                                                                                    !   KEY
and CEO of The McGraw-Hill Companies and Chairman of the CECP
(Committee Encouraging Corporate Philanthropy) a network of global CEOs
committed to corporate philanthropy. He says, “While as CEOs, we face the               POINTS
challenge of maintaining giving programmes during a period when corporate
profits are not as strong, we must continue to support non profit partners that       Organisations are placing
so badly need our assistance right now. Companies should be creative about          a greater focus on
their giving strategy and embrace a more innovative approach to community           strategic alignment with
partnerships.”                                                                      their core competencies.

He adds, “Recent trends in corporate philanthropy have ushered in a                 Companies are seeking
new approach to giving, one that seeks greater collaboration among all              to maximise the impact
stakeholders, taps into the tremendous desire of employees to participate           of their philanthropic
through their volunteerism, and more fully leverages tools available to             investments.
businesses to maximise the impact of community investment.”
                                                                                    Greater involvement of
The CECP’s 2009 Giving in Numbers report on corporate philanthropy (7)              sponsor companies in
revealed that companies have become more targeted in their giving, rather           the implementation of
than spreading corporate funding across multiple social issues. It also showed      programmes.
that companies are continuing to enhance the opportunities for employee
volunteerism and pro bono service and the percentage of companies offering
paid-release time during the normal workday for employees to volunteer
and the number of companies offering pro bono service programmes are
continuing to grow.

Another trend that is emerging is that employees are getting more involved in
shaping philanthropic strategy and driving programmes. This might take the
shape of employees recommending charities; designing giving programmes
often in the form of competitions or scholarships or sitting on grants
committees. This approach can result in a greater buy-in from employees
which can lead to more total giving in time and money and more loyalty to
their employer.

Also, the shape of volunteering programmes is evolving. Typically these
used to be hands-on team building exercises often reliant on unskilled
manual labour such as painting a hospice or helping to clear community
land. What we are seeing more and more today is employees deploying their
core expertise to help communities. For example, Cegos employees are
spearheading initiatives around the world using their core competencies to
coach and train aid workers as part of Cegos’ commitment to its partnership
with LINGOs (see section 5). This skills transfer will impart vital knowledge and
expertise to aid organisations and will create a lasting impact.

The past few difficult years has also given rise to venture philanthropy. Venture
philanthropy is usually characterised by many of the following elements: a
willingness to experiment and try new approaches to giving; the setting of
clear measurable goals to achieve with regular assessments of progress; and
donor organisations being very involved, often taking a seat on the board of
the non-profits they are funding.

A wave of new forms of philanthropic business models are emerging with
companies trying to be innovative in their approaches. Examples of strategies
include “buy one give one” business models and “set your own pricing”
schemes. Whether these will be a success only time will tell but what is
important is that people are pushing new boundaries in order to benefit their
communities and make a difference.

                                                                                                                    11



                                                                                                © Cegos Group, 2011/2012
5.     HOW CEGOS IS HELPING TO MAKE A DIFFERENCE
                                                                                        “
                                                                                        With Cegos’ generous
                                                                                        donation of its suite
                                                                                        of highly practical and
                                                                                        powerful eLearning
                                                                                        modules, we can
                                                                                        deliver high-quality,
                                                                                        cost-effective personal
                                                                                        and professional
                                                                                        development and online
                                                                                        training to in-country
                                                                                        and expatriate staff
                                                                                        and volunteers of our
As previously mentioned, from making donations to locally managed disaster
relief funds such as for the Haiti earthquake, to supporting initiatives like Planète   member agencies.
Urgence through dedicated actions such as financing the distribution of 30,000
education kits for young children in Africa, and through its partnership with the
Women’s Forum championing the strong contribution of women in business
and in society, Cegos is committed to giving something back to the global
community and sees this as an intrinsic part of creating a sustainable future.
                                                                                        ”
                                                                                        Eric Berg, Executive Director of
                                                                                        the LINGOs organisation

In 2010, Cegos took the strategic decision to partner with LINGOs (Learning
for International NGOs), a consortium of over 55 international humanitarian
relief, development and conservation organisations (including Oxfam,
Save the Children, Care, WWF, World Vision, Catholic Relief Services and
Habitat for Humanity) that have come together to share learning resources.
Cegos’ partnership with LINGOs is at the very heart of its efforts to support
humanitarian aid.

LINGOs members manage relief and development programmes in over 80
countries. The organisation’s vision is that anyone working in the developing
world to reduce poverty and alleviate suffering will have access to world-class
learning opportunities at little or no cost. The better those people do their jobs,
the more people will have food, health, education, shelter and safety.

As a leading global learning and development provider, a partnership with
LINGOs represented a perfect fit for Cegos and its mission to make a major
contribution to humanitarian action throughout the world by leveraging its core
competencies in L&D.

Cegos is providing LINGOs with a range of practical and relevant modules from
its world-class eLearning solution.

“Over the next five years, our member NGOs need to identify and develop
thousands of key personnel and volunteers worldwide. With Cegos’ generous
donation of its suite of highly practical and powerful eLearning modules, we can
deliver high-quality, cost-effective personal and professional development and
online training to in-country and expatriate staff and volunteers of our member
agencies,” said Eric Berg, Executive Director of the LINGOs organisation.

One of the LINGOs member companies that is already seeing tangible benefits
from Cegos’ donation is PSI (Population Services International). PSI’s employees                                            12
across the world are using Cegos’ suite of multi-lingual eLearning modules for
their personal and professional development. Course topics include project
management, management development, change management, interpersonal
and team skills.                                                                                        © Cegos Group, 2011/2012
Feedback from Marie-Laure Curie the Learning and Performance Manager
responsible for the worldwide deployment of PSI’s L&D strategy is very
positive about Cegos’ contribution: “Cegos has helped us provide our staff
with high-quality training materials that they otherwise would not have been
                                                                                    “
                                                                                    Cegos courses have
                                                                                    been instrumental in
able to access. The modules don’t just allow us to ‘fill a gap’ – they are
practical, they work and they are receiving a great reception from all our teams    helping PSI staff to
– we are extremely happy with the learning they deliver, and the feedback of
                                                                                    develop their skills as
how the learning is actually applied and implemented”.
                                                                                    they go ...
In August 2010, PSI successfully launched PSI University globally. Cegos
helped to make this possible through its multilingual content. PSI’s biggest
challenge was finding a way to provide content in French and Spanish. PSI did
not have the financial resources to translate courses or to buy courses, and,
with the exception of some Harvard courses that were available in Spanish,
                                                                                    ”
none of the many courses made available to PSI from other suppliers through
LINGOs were multilingual. Cegos’ partnership with LINGOs was the key
to addressing the needs of the organisation’s many non-English-speaking
workers and PSI University is already considered a real success offering a
catalogue of 49 online courses linked to PSI’s HR competency model.

One of the key areas of PSI deployment for the Cegos eLearning modules
has been Haiti, following the aftermath of the earthquake in 2010. The large
humanitarian efforts continue, with PSI at the heart of activities there focusing
on mother/child health issues and support. Cegos courses have been
instrumental in helping PSI staff to develop their skills as they go, quickly and
effectively, therefore helping the organisation to maximise the impact it can
make.

Cegos’ employees have also got behind the LINGOs initiative with many
consultants spending their summer breaks as volunteer workers helping to
train the organisation’s trainers. Cegos is sending its subject matter expert
consultants to areas of the world where they are most needed to coach
the organisation’s project managers and impart vital management skills that
will have a lasting effect on LINGOs ability to provide expert training to aid
organisations.




                                                                                                                    13



                                                                                                © Cegos Group, 2011/2012
6.    CONCLUSION


The economic downturn has changed the way that companies think about
                                                                                “
                                                                                Gone are the days of
                                                                                large cash donations
giving and how they implement it.
                                                                                without clear goals and
Gone are the days of large cash donations without clear goals and
                                                                                deliverables.
deliverables. Companies want to get value for money from the initiatives they
sponsor and want to see that their contribution is making a tangible impact.
Accountability and the measuring of goals are more important than ever
before.

More and more small / medium enterprises like Cegos are aligning their
                                                                                ”
expertise with the causes they champion and as well as offering products
and services that are their core competencies, are taking a more hands-on
approach to corporate philanthropy, working in partnership with a network
of other donor organisations and the receiving organisation to maximise the
effectiveness of their support.




                                                                                                               14



                                                                                           © Cegos Group, 2011/2012
7.    REFERENCES


1) USA Today – http://www.usatoday.com/money/companies/2010-08-08-
corporate-philanthropy-interactive-graphic_N.htm
2) The state of corporate philanthropy: A McKinsey Global Survey http://www.
mckinseyquarterly.com/The_state_of_corporate_philanthropy_A_McKinsey_
Global_Survey_2106
3) Chronicle of Philanthropy survey http://www.corporatephilanthropy.org/pdfs/
press/cecppr/GIN_2010Edition_PR.pdf
4) Giving USA Foundation™ and its research partner, the Center on
Philanthropy at Indiana University, http://www.philanthropy.iupui.edu/
news/2010/06/pr-GUSA2010.aspx
5) Philanthropy in Europe http://www.philanthropyineurope.com/articles/crisis_
what_crisis.html
6) Harvard Business Review http://blogs.hbr.org/cs/2010/12/three_cases_of_
better_corporat.html
7) CECP Giving in Numbers survey http://www.corporatephilanthropy.org/
research/benchmarking-reports/giving-in-numbers.html




                                                                                                     15



                                                                                 © Cegos Group, 2011/2012
8.    ABOUT CEGOS GROUP


Cegos Group, established in 1926, is today the European leader in
professional education and one of the major global players. Its consultants
have expertise across all subject areas including human resources,
management and leadership, performance and organisational skills, individual
and team performance, marketing and commercial, project management, and
deployment of large training systems internationally.

In 2010, Cegos Group achieved sales of 176 M€ and trained more
than 200,000 staff in Europe and internationally. Cegos’ Global Learning
programmes are mastered by 350 certified trainers in 20 countries. Cegos
employs 1,200 consultants and has a presence in 30 countries through
subsidiaries or partners. During the past three years, 500 projects have been
delivered internationally in over 50 countries across a full range of personal
and professional development topics.

www.cegos.com
www.elearning-cegos.com
www.global-learning-cegos.com




                                                                                                     16



                                                                                 © Cegos Group, 2011/2012
9.     ABOUT JEREMY BLAIN


Jeremy Blain is a Director of Cegos SA, and is responsible for Cegos’ strategy
for international expansion through a value adding Global Distribution Partners
Network.

An L&D entrepreneur responsible for growing Cegos’ business worldwide
through a network of distribution partners, Jeremy has 10 years experience
in the industry as a managing director, partner, trainer, coach and programme
author. In previous roles at Procter and Gamble, Pepsico and as CEO of his
own business, Jeremy’s background includes marketing, sales, operations and
account management.

Jeremy is a frequent international conference speaker and media commentator
on topics related to the global L&D market. Themes include: the integration of
emerging and informal learning technologies; the importance of performance
measurement and proving ROI; developing ‘core’ leadership, management
and commercial skills to achieve competitive business advantage; and change
management and how to implement successful international training strategies.

For more details, debate or discussion, you can find Jeremy on LinkedIn
http://uk.linkedin.com/in/jeremyblain and also on Twitter at http://twitter.com/
learntheplanet

Jeremy has also published a series of white papers on issues relevant to L&D.
These are still current and available, and include:

•      ‘Exploring and Interpreting the Most Important Learning Trends across
       the Globe’, May 2010
•      ‘Informal Networks – How They Are Changing the World of Work’,
       December 2010
•      ‘What has L&D Learned from the Economic Slowdown’, March 2011
•      ‘The Rise of Virtual Learning’, April 2011
•      ‘Training Today, Training Tomorrow’ – An Analysis of Learning Trends
       Across Europe and Global Comparisons, May 2011




                                                                                                       17



                                                                                   © Cegos Group, 2011/2012

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Corporate philanthropy and how it is evolving 2011

  • 1. CORPORATE “ Organisations like Cegos have an PHILANTHROPY essential role to play in providing the knowledge How strategies are changing base that is and how Cegos is helping to key to helping make an impact aid workers throughout the world develop personally and run projects in the most efficient way possible. ” Eric Berg, Executive Director of the LINGOs organisation. Jeremy Blain, Director, International Partners Network, Cegos Group 1
  • 2. CONTENTS Page 3 1. INTRODUCTION 4 2. CORPORATE PHILANTHROPY AND THE BENEFITS IT BRINGS 5 3. THE IMPACT OF THE CREDIT CRUNCH 10 4. HOW CORPORATE PHILANTHROPY STRATEGIES ARE CHANGING 12 5. HOW CEGOS IS HELPING TO MAKE A DIFFERENCE 14 6. CONCLUSIONS 15 7. REFERENCES 16 8. ABOUT CEGOS GROUP 17 9. ABOUT JEREMY BLAIN © Cegos Group, 2011/2012
  • 3. 1. INTRODUCTION In today’s society companies have an important role to play in giving. “ Organisations like Cegos have an essential This paper examines the impact the credit crunch has had on corporate philanthropy and looks at how strategies are changing as a result of the global role to play in providing economic downturn. the knowledge base It also looks at the different ways that organisations are giving something back that is key to helping to communities and to society at large and highlights some of the humanitarian aid workers throughout work that Cegos is committed to supporting including through its partnership with LINGOS (Learning for International NGOs). the world develop personally and run In a world where resources are not evenly distributed, companies of all sizes have a key role to play in supporting worthwhile causes that depend on projects in the most charitable funding today to create a sustainable future. efficient way possible. In practical terms this means more people will have a better quality of life. As a result Cegos’ contribution to developing aid workers will have a long term impact globally. ” Eric Berg, Executive Director of the LINGOs organisation 3 © Cegos Group, 2011/2012
  • 4. 2. CORPORATE PHILANTHROPY AND THE BENEFITS IT BRINGS Corporate philanthropy, or corporate giving, involves companies donating ! KEY POINTS Companies of all sizes profits or resources to non profit organisations. It is handled by the company can and do have an directly or through a company foundation. impact with philanthropy programmes. There are many ways that companies can give. While companies typically tend to make cash donations, many also donate their products and services and There is a growing trend other resources such as property and employee time. In today’s economic towards giving resources climate there is a growing trend towards the giving of resources rather than rather than cash. cash. This is partly due to the need for companies to keep a much tighter control over their finances and as a result, cuts to financial outlays have had to Today’s consumers and be made to keep balance sheets healthy. employees care about the contribution organisations Headlines are often grabbed by the large multinational corporations making are making to worthwhile cash donations in the hundreds of millions of dollars, or non-cash gifts valued causes. in the billions of dollars through dedicated foundations and programmes, for example Wal-Mart giving $288M cash and Pfizer giving $2.3Bn worth of pharmaceutical products in 2009 (1). However, it is important to recognise that it is not just the large multinationals who are donating money and resources to worthy causes. Companies of all sizes can and do have a significant impact with small and medium sized companies around the world, often silently, collectively making just as big a difference as larger corporations. Given that the vast majority of the world’s businesses are SMEs, the more small and medium sized companies that get involved, the greater the sum of the impact. The benefits that corporate giving delivers to communities are clear and far reaching. From healthcare, through education and the arts to the environment and those in need of humanitarian support, the list of projects that are making a real impact across the world is vast. Philanthropic companies of all sizes are also benefiting from these initiatives too. From a grass-roots level, the behaviour of individual consumers and their purchasing preferences are increasingly being directed towards companies with philanthropic programmes. A global survey by McKinsey (2) shows that corporate philanthropy can be an effective tool for companies that are trying to meet consumers’ rising expectations of the role businesses should play in society. In addition, the McKinsey report highlights the role corporate philanthropy has in improving employee recruitment and retention. Quite simply, giving makes people at work feel good about what they do. Other key benefits of corporate giving include enhancing corporate reputation and brand value, finding new business opportunities, building knowledge about potential new markets and helping companies to foster innovation. Corporate philanthropy also has a role to play in developing employees. This is particularly the case where employees are able to get hands-on experience with projects that their organisations are sponsoring or supporting enabling them to learn new skills that they may not have had the benefit of learning through their day to day roles. 4 © Cegos Group, 2011/2012
  • 5. 3. THE IMPACT OF THE ECONOMIC CRISIS In this time of economic volatility and uncertainty, organisations face the “ ... 162 of America’s largest corporations challenge of maintaining giving programmes at a time when corporate profits are not as strong yet there is a heightened need for corporate support across continued giving the world. generously in 2009, American organisations, which have the most established culture of corporate despite tough economic giving, have shifted their focus from cash donations to worthy causes to non- times. cash donations such as the giving of products and their services. According to a survey published by The Chronicle of Philanthropy (3), 162 of America’s largest corporations continued giving generously in 2009, despite tough economic times. However, in a year when profits were beginning to bounce back, many organisations decreased their cash donations saying that ” it would be some time before they could give as much cash to charities as they did before the recession. Cash giving in 2009 decreased for the first time since 2003 but the total value of donations when including non-cash gifts increased by nearly 5% in the same year. This was as a result of companies seeking to compensate for the decline in cash by offering other types of assistance. Pharmaceutical companies dominate the list of corporations that gave the most in 2009 with companies like Pfizer, Merck and Johnson & Johnson topping the survey’s league table alongside IT giants such as Oracle, Microsoft, Comcast and IBM. It is worth noting that The Chronicle of Philanthropy survey did not receive information from dozens of America’s most profitable brands such as Apple and Google. The table below shows the most generous US companies and the industries they operate in and the types of donations made in 2009. Company Total giving - cash Donation plus non-cash($M) Pfizer $ 2,361 Pharmaceuticals Oracle $2,108 Computer Software Merck $923 Pharmaceuticals Johnson & $637 Consumer products, medical devices, Johnson pharmaceuticals Abbott Labs $584 Pharmaceuticals, medical equipment Microsoft $517 Computer Software Comcast $407 Cable airtime, tv and internet services Eli Lilly $406 Pharmaceuticals Bristol-Myers $284 Pharmaceuticals Squibb IBM $188 Computers, computer software Table 1: Top 10 donations from US corporations in 2009 (compiled from The 5 Chronicle of Philanthropy survey data) © Cegos Group, 2011/2012
  • 6. According to the latest available figures from Giving USA Foundation and its research partner, the Center on Philanthropy at Indiana University, estimated total charitable contributions from American individuals, corporations and foundations fell 3.6% to $304 billion in 2009, down from $315 billion in 2008 “ ... corporate giving rose to an estimated (4). $14.1 billion in 2009, While individual giving fell slightly, along with foundation grants, corporate up 5.5 percent on the giving rose to an estimated $14.1 billion in 2009, up 5.5 percent on the previous year. This brought corporate donations back in line with levels seen previous year. prior to the recent recession. It is widely thought some of this growth is down to an increase in non-cash donations which are less affected by recessions. While there are no directly comparable figures for Europe and other major global markets, there is plenty of evidence that shows that despite the difficult ” economic climate, companies all over the world are continuing to give what they can in terms of cash and resources to help tackle the growing need for corporate philanthropy. In Europe, data from Philanthropy in Europe (5) shows that charitable foundations have in the main shown a huge rise in giving during the economic crisis. Comparing 2006 figures listing Europe’s top givers with those for 2009, there has been a 43% increase in the total value of donations from €4.4 billion to virtually €6.3 billion. The top ten spending foundations alone accounted for nearly €3.9 billion of this total, compared to around €2.5 billion in 2006. The listing is dominated by Germany and the UK, who together contribute just over 50 per cent of the 75 foundations listed. Foundation €M Country Wellcome Trust €949 UK Atlantic Philanthropies €588 Ireland La Caixa Foundation €550 Spain Aga Khan Development Network €450 Switzerland Fondazione Monte dei Paschi di Siena €387.6 Italy Fundacion Caja Madrid & €278 Spain Obra Social Caja Madrid Fundacion Jimenez Diaz €246.2 Spain Compagnia di San Paolo €170.9 Italy Volkswagen Stiftung €116.4 Germany Fundacao Calouste Gulbenkian €115.2 Portugal Table 2: Top 10 European charitable foundations in 2009 (source: Philanthropy in Europe) In addition to these foundations, European companies have been making significant efforts during the economic downturn. Examples can be found across most sectors including banking, telecommunications, pharmaceuticals and the automotive industries. 6 © Cegos Group, 2011/2012
  • 7. Case study: Audi UNICEF has been cooperating with the China Association of Science and Technology (CAST) to address the rights of the out-of-school children since the 1980’s. This project aims to actively engage out-of-school adolescents in sport-related activities to develop essential life skills such as team building, cooperation, leadership, decision making and skills on protection from risks and reduction of vulnerability. Since 2005, Audi China has sponsored the fundraising project: ‘Audi Driving Dreams’, in order to support UNICEF efforts to provide out-of-school children in China with access to sports, recreational activities and a variety of activity- based lessons, through which they can realise their fullest potential within society. Approximately 100,000 children have benefited from this project. The innovative use of sports as a strategy for promoting life-skills development among of out-of-school children and adolescents brought about a marked change in the target group. By the end of 2009, Audi had contributed over US$1 million to this non-formal education project. Audi successfully mobilised its employees, 130 car dealers, consumers and business partners across the country to contribute to the fundraising for their joint project with UNICEF. Case study: Barclays Bank Barclays bank is one of the largest philanthropic companies in the UK. Investing in the communities in which it operates is an integral part of Barclays Citizenship strategy. The company uses its skills, time, money and expertise to support community issues. In 2010 it invested £55.3m and supported 62,118 employees in its community programmes, reaching more than 1.5 million people around the world and supporting over 8,000 different charities. Its employees around the world are encouraged and supported to give their time and skills to their chosen community causes. Barclays community projects include “Banking on Change”, a programme in partnership with CARE and Plan, aiming to improve the quality of life for around 400,000 disadvantaged people worldwide by developing access to basic banking services such as savings and sources of credit, to help reduce their vulnerability to life emergencies such as illness, disease and natural disasters. The partnership is creating and developing savings and loans groups managed by local communities themselves, enabling individuals to save regularly and access small loans from groups’ combined savings. The programme has been adopted in 11 countries across Africa, Asia and South 7 America. © Cegos Group, 2011/2012
  • 8. Who is benefiting from the donations? During the economic downturn, there has been a shift in focus for corporate giving towards areas with vital needs. “ Since the devastating earthquake in Haiti, Commenting on Giving USA’s figures, Chair of the organisation Edith Falk said: Christian humanitarian “Even in a time of enormous economic upheaval, such as we saw in 2009, organisation World Americans continued to be generous to charitable causes. While overall giving declined, many donors – including individuals and foundations – made special Vision says there has efforts in 2009 to respond to greater humanitarian needs.” been a notable increase Giving USA Foundation estimates that human services, health, international in corporate donations aid, environmental causes and animal welfare saw increased contributions, and interest in disaster highlighting a similar pattern on focusing on vital needs as was the case during the Great Depression. relief from donor companies ... So, is the profile of corporate giving starting to change? If we examine data highlighting the areas of focus for corporate philanthropy during the economic downturn, it is clear to see that international aid donations are growing. Table 3 (source Giving USA Foundation) shows the extent of this growth among US companies with international aid being the key area of growth in 2009, up by 6.2%. ” It is not just US companies increasing their focus in this area giving cash and essential resources for humanitarian aid to the poor. Companies across the world, of all sizes and from all sectors, have been prioritising their efforts in terms of providing humanitarian aid as well as providing cash and resources for natural disaster relief such as the devastating earthquakes in Haiti and Christchurch and the tsunamis in Thailand and Japan. Since the devastating earthquake in Haiti, Christian humanitarian organisation World Vision says there has been a notable increase in corporate donations and interest in disaster relief from donor companies citing recent natural disasters such as the Haiti quake as “game changers” for corporate philanthropy. The organisation says that Haiti was a catalyst for companies to look at broader and deeper ways they could partner with aid groups that are on the front lines. 2009 Percent Change in 2009 Religion $100.95 33% -0.70% Education $40.01 13% -3.60% Foundations $31.00 10% -8% Human services $27.08 9% 2.30% Public society benefit $22.77 7% -4.60% Health $22.46 7% 3.80% Arts, culture & humanities $12.34 4% -2% International aid $8.89 3% 6.20% Environment/animal $6.15 2% 2.30% Individuals $3.50 1% 0.00% Other $28.60 9% -21% 8 Table 3: Giving estimates by sector/market share in 2009 (source: Giving USA Foundation) © Cegos Group, 2011/2012
  • 9. It should be noted that cash and resource donations both have their place ! KEY in a philanthropic environment. In some instances the donation of resources is better suited to programmes that make a longer term impact. The giving of resources also has the added benefit of ensuring greater accountability POINTS and control for the donor organisation. In many instances, however, where there is an immediate and pressing need for basic aid, then cash donations The economic downturn to a centrally managed fund which is allocated and spent locally are equally has led to a decrease in important and indeed vital. corporate cash donations but an overall increase While Cegos’ philanthropic strategies tend to focus around the donation of in giving when including resources, as a company, there is a strong recognition that the donation of the value of resources cash can be essential, in particular, for disaster relief. Cegos donated 50K€ to donated. a locally managed Haiti fund which made sure that the donations it received from major French corporations were directed to where they were needed Pharmaceutical most. companies and IT giants donate the most. As well as making cash donations, examples of philanthropy include financial institutions such as VISA using their expertise to help make the distribution of In tough times there money in disaster relief efforts faster, more effective and more secure. is a greater focus on humanitarian needs. 9 © Cegos Group, 2011/2012
  • 10. 4. HOW CORPORATE PHILANTHROPY STRATEGIES ARE CHANGING “ Billions are wasted on ineffective philanthropy. The economic landscape has clearly impacted corporate philanthropy. Philanthropy is decades Profits have been squeezed and charitable donations have been cut as a behind business in consequence with many companies now seeking greater returns in these tough times. applying rigorous thinking to the use of This has led companies to become more creative and innovative in the ways that they support causes with organisations taking a more hands-on approach money. to implementing their giving. Also, there is a greater focus on strategic alignment. Organisations are increasingly seeking to align themselves with causes and initiatives that are relevant to their business and the products and services they offer, or that ” Michael Porter, Bishop William Lawrence University Professor at perhaps have a personal resonance. Harvard Business School For example, Boston Scientific, a leading medical device provider with a focus on the cardiovascular market has a stated mission to “improve patients’ lives through innovation”. The company’s foundation is focused on healthcare and the two major beneficiaries of their corporate giving are the American Heart Association and the International Diabetes Foundation. Similarly, Cisco Systems the global networking company has a social investment strategy which has a major focus on online education in information communications technology creating online learning academies that have graduated over three million students. Another notable trend is that companies are seeking to maximise the impact that their philanthropic investments are making. They are also more concerned about accountability and measurability in terms of meeting social goals, business goals and stakeholder expectations. Indeed, McKinsey’s 2008 Global Survey found that the organisations whose programmes were very or extremely effective at meeting social goals and stakeholder expectations were more likely to address social and political trends relevant to the business and to be influenced by community and business needs. Executives at these companies had greater expectation for their programmes to become more global and their initiatives are more likely to involve collaboration with other companies. Equally so, these companies are more likely to achieve any business goals they have set for their philanthropy programmes in addition to social goals. Examples of companies citing by Harvard Business Review (6) that are achieving better corporate philanthropy in today’s market conditions include Intel and Nike, which are applying the same discipline to their charitable work that they do to their core business, insisting on strategic focus, investing at scale and measuring results. Take Intel for example. The company has established a programme called Intel Teach, which has trained more than eight million teachers in 60 countries. It has invested in a sophisticated measurement system to evaluate the success of the programme by measuring not just the number of participants, but also, changes in the way that teachers use information and communications technology in the classroom. 10 © Cegos Group, 2011/2012
  • 11. The need to be creative is echoed by Harold McGraw III, Chairman, President, ! KEY and CEO of The McGraw-Hill Companies and Chairman of the CECP (Committee Encouraging Corporate Philanthropy) a network of global CEOs committed to corporate philanthropy. He says, “While as CEOs, we face the POINTS challenge of maintaining giving programmes during a period when corporate profits are not as strong, we must continue to support non profit partners that Organisations are placing so badly need our assistance right now. Companies should be creative about a greater focus on their giving strategy and embrace a more innovative approach to community strategic alignment with partnerships.” their core competencies. He adds, “Recent trends in corporate philanthropy have ushered in a Companies are seeking new approach to giving, one that seeks greater collaboration among all to maximise the impact stakeholders, taps into the tremendous desire of employees to participate of their philanthropic through their volunteerism, and more fully leverages tools available to investments. businesses to maximise the impact of community investment.” Greater involvement of The CECP’s 2009 Giving in Numbers report on corporate philanthropy (7) sponsor companies in revealed that companies have become more targeted in their giving, rather the implementation of than spreading corporate funding across multiple social issues. It also showed programmes. that companies are continuing to enhance the opportunities for employee volunteerism and pro bono service and the percentage of companies offering paid-release time during the normal workday for employees to volunteer and the number of companies offering pro bono service programmes are continuing to grow. Another trend that is emerging is that employees are getting more involved in shaping philanthropic strategy and driving programmes. This might take the shape of employees recommending charities; designing giving programmes often in the form of competitions or scholarships or sitting on grants committees. This approach can result in a greater buy-in from employees which can lead to more total giving in time and money and more loyalty to their employer. Also, the shape of volunteering programmes is evolving. Typically these used to be hands-on team building exercises often reliant on unskilled manual labour such as painting a hospice or helping to clear community land. What we are seeing more and more today is employees deploying their core expertise to help communities. For example, Cegos employees are spearheading initiatives around the world using their core competencies to coach and train aid workers as part of Cegos’ commitment to its partnership with LINGOs (see section 5). This skills transfer will impart vital knowledge and expertise to aid organisations and will create a lasting impact. The past few difficult years has also given rise to venture philanthropy. Venture philanthropy is usually characterised by many of the following elements: a willingness to experiment and try new approaches to giving; the setting of clear measurable goals to achieve with regular assessments of progress; and donor organisations being very involved, often taking a seat on the board of the non-profits they are funding. A wave of new forms of philanthropic business models are emerging with companies trying to be innovative in their approaches. Examples of strategies include “buy one give one” business models and “set your own pricing” schemes. Whether these will be a success only time will tell but what is important is that people are pushing new boundaries in order to benefit their communities and make a difference. 11 © Cegos Group, 2011/2012
  • 12. 5. HOW CEGOS IS HELPING TO MAKE A DIFFERENCE “ With Cegos’ generous donation of its suite of highly practical and powerful eLearning modules, we can deliver high-quality, cost-effective personal and professional development and online training to in-country and expatriate staff and volunteers of our As previously mentioned, from making donations to locally managed disaster relief funds such as for the Haiti earthquake, to supporting initiatives like Planète member agencies. Urgence through dedicated actions such as financing the distribution of 30,000 education kits for young children in Africa, and through its partnership with the Women’s Forum championing the strong contribution of women in business and in society, Cegos is committed to giving something back to the global community and sees this as an intrinsic part of creating a sustainable future. ” Eric Berg, Executive Director of the LINGOs organisation In 2010, Cegos took the strategic decision to partner with LINGOs (Learning for International NGOs), a consortium of over 55 international humanitarian relief, development and conservation organisations (including Oxfam, Save the Children, Care, WWF, World Vision, Catholic Relief Services and Habitat for Humanity) that have come together to share learning resources. Cegos’ partnership with LINGOs is at the very heart of its efforts to support humanitarian aid. LINGOs members manage relief and development programmes in over 80 countries. The organisation’s vision is that anyone working in the developing world to reduce poverty and alleviate suffering will have access to world-class learning opportunities at little or no cost. The better those people do their jobs, the more people will have food, health, education, shelter and safety. As a leading global learning and development provider, a partnership with LINGOs represented a perfect fit for Cegos and its mission to make a major contribution to humanitarian action throughout the world by leveraging its core competencies in L&D. Cegos is providing LINGOs with a range of practical and relevant modules from its world-class eLearning solution. “Over the next five years, our member NGOs need to identify and develop thousands of key personnel and volunteers worldwide. With Cegos’ generous donation of its suite of highly practical and powerful eLearning modules, we can deliver high-quality, cost-effective personal and professional development and online training to in-country and expatriate staff and volunteers of our member agencies,” said Eric Berg, Executive Director of the LINGOs organisation. One of the LINGOs member companies that is already seeing tangible benefits from Cegos’ donation is PSI (Population Services International). PSI’s employees 12 across the world are using Cegos’ suite of multi-lingual eLearning modules for their personal and professional development. Course topics include project management, management development, change management, interpersonal and team skills. © Cegos Group, 2011/2012
  • 13. Feedback from Marie-Laure Curie the Learning and Performance Manager responsible for the worldwide deployment of PSI’s L&D strategy is very positive about Cegos’ contribution: “Cegos has helped us provide our staff with high-quality training materials that they otherwise would not have been “ Cegos courses have been instrumental in able to access. The modules don’t just allow us to ‘fill a gap’ – they are practical, they work and they are receiving a great reception from all our teams helping PSI staff to – we are extremely happy with the learning they deliver, and the feedback of develop their skills as how the learning is actually applied and implemented”. they go ... In August 2010, PSI successfully launched PSI University globally. Cegos helped to make this possible through its multilingual content. PSI’s biggest challenge was finding a way to provide content in French and Spanish. PSI did not have the financial resources to translate courses or to buy courses, and, with the exception of some Harvard courses that were available in Spanish, ” none of the many courses made available to PSI from other suppliers through LINGOs were multilingual. Cegos’ partnership with LINGOs was the key to addressing the needs of the organisation’s many non-English-speaking workers and PSI University is already considered a real success offering a catalogue of 49 online courses linked to PSI’s HR competency model. One of the key areas of PSI deployment for the Cegos eLearning modules has been Haiti, following the aftermath of the earthquake in 2010. The large humanitarian efforts continue, with PSI at the heart of activities there focusing on mother/child health issues and support. Cegos courses have been instrumental in helping PSI staff to develop their skills as they go, quickly and effectively, therefore helping the organisation to maximise the impact it can make. Cegos’ employees have also got behind the LINGOs initiative with many consultants spending their summer breaks as volunteer workers helping to train the organisation’s trainers. Cegos is sending its subject matter expert consultants to areas of the world where they are most needed to coach the organisation’s project managers and impart vital management skills that will have a lasting effect on LINGOs ability to provide expert training to aid organisations. 13 © Cegos Group, 2011/2012
  • 14. 6. CONCLUSION The economic downturn has changed the way that companies think about “ Gone are the days of large cash donations giving and how they implement it. without clear goals and Gone are the days of large cash donations without clear goals and deliverables. deliverables. Companies want to get value for money from the initiatives they sponsor and want to see that their contribution is making a tangible impact. Accountability and the measuring of goals are more important than ever before. More and more small / medium enterprises like Cegos are aligning their ” expertise with the causes they champion and as well as offering products and services that are their core competencies, are taking a more hands-on approach to corporate philanthropy, working in partnership with a network of other donor organisations and the receiving organisation to maximise the effectiveness of their support. 14 © Cegos Group, 2011/2012
  • 15. 7. REFERENCES 1) USA Today – http://www.usatoday.com/money/companies/2010-08-08- corporate-philanthropy-interactive-graphic_N.htm 2) The state of corporate philanthropy: A McKinsey Global Survey http://www. mckinseyquarterly.com/The_state_of_corporate_philanthropy_A_McKinsey_ Global_Survey_2106 3) Chronicle of Philanthropy survey http://www.corporatephilanthropy.org/pdfs/ press/cecppr/GIN_2010Edition_PR.pdf 4) Giving USA Foundation™ and its research partner, the Center on Philanthropy at Indiana University, http://www.philanthropy.iupui.edu/ news/2010/06/pr-GUSA2010.aspx 5) Philanthropy in Europe http://www.philanthropyineurope.com/articles/crisis_ what_crisis.html 6) Harvard Business Review http://blogs.hbr.org/cs/2010/12/three_cases_of_ better_corporat.html 7) CECP Giving in Numbers survey http://www.corporatephilanthropy.org/ research/benchmarking-reports/giving-in-numbers.html 15 © Cegos Group, 2011/2012
  • 16. 8. ABOUT CEGOS GROUP Cegos Group, established in 1926, is today the European leader in professional education and one of the major global players. Its consultants have expertise across all subject areas including human resources, management and leadership, performance and organisational skills, individual and team performance, marketing and commercial, project management, and deployment of large training systems internationally. In 2010, Cegos Group achieved sales of 176 M€ and trained more than 200,000 staff in Europe and internationally. Cegos’ Global Learning programmes are mastered by 350 certified trainers in 20 countries. Cegos employs 1,200 consultants and has a presence in 30 countries through subsidiaries or partners. During the past three years, 500 projects have been delivered internationally in over 50 countries across a full range of personal and professional development topics. www.cegos.com www.elearning-cegos.com www.global-learning-cegos.com 16 © Cegos Group, 2011/2012
  • 17. 9. ABOUT JEREMY BLAIN Jeremy Blain is a Director of Cegos SA, and is responsible for Cegos’ strategy for international expansion through a value adding Global Distribution Partners Network. An L&D entrepreneur responsible for growing Cegos’ business worldwide through a network of distribution partners, Jeremy has 10 years experience in the industry as a managing director, partner, trainer, coach and programme author. In previous roles at Procter and Gamble, Pepsico and as CEO of his own business, Jeremy’s background includes marketing, sales, operations and account management. Jeremy is a frequent international conference speaker and media commentator on topics related to the global L&D market. Themes include: the integration of emerging and informal learning technologies; the importance of performance measurement and proving ROI; developing ‘core’ leadership, management and commercial skills to achieve competitive business advantage; and change management and how to implement successful international training strategies. For more details, debate or discussion, you can find Jeremy on LinkedIn http://uk.linkedin.com/in/jeremyblain and also on Twitter at http://twitter.com/ learntheplanet Jeremy has also published a series of white papers on issues relevant to L&D. These are still current and available, and include: • ‘Exploring and Interpreting the Most Important Learning Trends across the Globe’, May 2010 • ‘Informal Networks – How They Are Changing the World of Work’, December 2010 • ‘What has L&D Learned from the Economic Slowdown’, March 2011 • ‘The Rise of Virtual Learning’, April 2011 • ‘Training Today, Training Tomorrow’ – An Analysis of Learning Trends Across Europe and Global Comparisons, May 2011 17 © Cegos Group, 2011/2012