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Resources	
  Covering	
  Various	
  Aspects	
  of	
  Information	
  Architecture	
  
	
  
Information	
  Architecture	
  in	
  General:	
  
	
  
www.iawiki.com	
  
The	
  IA	
  wiki/knowledge	
  base.	
  	
  It	
  is	
  best	
  for	
  looking	
  up	
  definitions	
  of	
  an	
  IA	
  term.	
  	
  	
  
	
  
http://www.usability.gov/methods/analyze_current/index.html	
  
Yes,	
  the	
  government	
  has	
  an	
  interest	
  in	
  usability.	
  	
  This	
  site	
  gives	
  lots	
  of	
  ways	
  you	
  can	
  
learn	
  about	
  your	
  users	
  and	
  help	
  you	
  evaluate	
  your	
  current	
  site.	
  
	
  
Morville,	
  Peter	
  and	
  Rosenfeld,	
  Louis.	
  	
  Information	
  Architecture	
  for	
  the	
  World	
  Wide	
  
Web:	
  	
  Designing	
  Large-­Scale	
  Web	
  Sites.	
  	
  3rd	
  Edition,	
  1996.	
  
This	
  is	
  the	
  sloth	
  book	
  and	
  is	
  a	
  good	
  book	
  about	
  the	
  process	
  of	
  redesign	
  and	
  IA.	
  	
  Peter	
  
Moville	
  has	
  a	
  library	
  degree,	
  so	
  some	
  examples	
  are	
  very	
  applicable,	
  though	
  most	
  of	
  
the	
  case	
  studies	
  are	
  for	
  big	
  business.	
  
	
  
Wodtke,	
  Christina.	
  	
  Information	
  Architecture:	
  	
  Blueprints	
  for	
  the	
  Web.	
  	
  2nd	
  Edition,	
  
2009.	
  
Great	
  topical	
  book	
  on	
  various	
  areas	
  of	
  IA	
  and	
  designing	
  good	
  websites.	
  	
  Very	
  easy	
  
language	
  and	
  a	
  fun	
  read.	
  
	
  
Accessibility:	
  	
  
	
  
http://www.dhs.state.il.us/IITAA/IITAAWebImplementationGuidelines.html	
  
Technology	
  accessibility	
  from	
  the	
  state	
  of	
  Illinois.	
  	
  All	
  Illinois	
  entities	
  must	
  abide	
  by	
  
these.	
  	
  In	
  2008,	
  ALA	
  Council	
  passed	
  a	
  resolution	
  requesting	
  that	
  library	
  and	
  library	
  
vendors	
  abide	
  by	
  these	
  same	
  guidelines.	
  
	
  
Assessment:	
  
	
  
Kreuger,	
  Richard	
  and	
  Casey,	
  Mary	
  Anne.	
  	
  Focus	
  Groups:	
  	
  A	
  Practical	
  Guide	
  for	
  Applied	
  
Research.	
  	
  3rd	
  Edition,	
  2000.	
  
The	
  textbook	
  on	
  conducing	
  focus	
  groups.	
  	
  This	
  book	
  is	
  easy	
  to	
  read	
  and	
  can	
  give	
  the	
  
shyest	
  facilitator	
  confidence.	
  
	
  
Seidman,	
  Irving.	
  	
  Interviewing	
  as	
  Qualitative	
  Research:	
  	
  A	
  Guide	
  for	
  Researchers	
  in	
  
Education	
  and	
  the	
  Social	
  Sciences.	
  3rd	
  Edition,	
  2006.	
  
Great	
  book	
  that	
  probably	
  has	
  more	
  information	
  than	
  you’ll	
  ever	
  need	
  for	
  
interviewing.	
  
	
  
Card	
  Sorting:	
  
	
  
www.measuringux.com/CardSorting	
  
Links	
  to	
  online	
  methods	
  of	
  card	
  sorting.	
  	
  I	
  personally	
  think	
  these	
  are	
  overkill,	
  but	
  
could	
  help	
  if	
  you	
  have	
  many	
  users	
  at	
  a	
  distance.	
  
 
Process:	
  
	
  
http://news.lib.ncsu.edu/redesign/	
  
Blog	
  created	
  by	
  NCSU	
  web	
  team	
  during	
  their	
  recent	
  redesign.	
  	
  Shows	
  their	
  process	
  
and	
  how	
  they	
  communicated	
  the	
  process	
  to	
  their	
  stakeholders.	
  
	
  
Structure:	
  
	
  
http://www.jjg.net/ia/visvocab/	
  
Very	
  detailed	
  site	
  on	
  diagramming	
  the	
  information	
  architecture	
  of	
  a	
  website.	
  	
  Also	
  
details	
  many	
  IA	
  concepts.	
  
	
  
http://www.gliffy.com/	
  
Cool	
  web	
  baded	
  diagramming	
  software.	
  	
  Basic	
  account	
  is	
  free	
  and	
  academic	
  users	
  
can	
  get	
  1	
  premium	
  account	
  free.	
  	
  Can	
  use	
  this	
  for	
  wireframes,	
  organization	
  charts,	
  
blueprints,	
  and	
  more.	
  
	
  
https://gomockingbird.com/	
  
Somewhat	
  like	
  Gliffy,	
  Mockingbird	
  allows	
  you	
  to	
  create	
  web	
  based	
  wireframes	
  (and	
  
only	
  wireframes).	
  
	
  
Usability:	
  
	
  
Beyer,	
  Hugh	
  and	
  Holtzblatt,	
  Karen.	
  	
  Contextual	
  Design:	
  Defining	
  Customer	
  –Centered	
  
Systems.	
  	
  1st	
  Ediition,	
  1997.	
  
This	
  is	
  slightly	
  dated,	
  but	
  it	
  is	
  still	
  the	
  gold	
  standard	
  for	
  Contextual	
  Design.	
  	
  It	
  is	
  
rather	
  scholarly,	
  though.	
  
	
  
Krug,	
  Steve.	
  	
  Don’t	
  Make	
  Me	
  Think:	
  A	
  Common	
  Sense	
  Approach	
  to	
  Web	
  Usability.	
  	
  2nd	
  
Edition,	
  2005.	
  
Quick,	
  easy,	
  and	
  entertaining	
  book	
  on	
  why	
  user	
  feedback	
  is	
  important	
  in	
  web	
  design.	
  	
  
Krug	
  also	
  has	
  a	
  follow	
  up	
  companion	
  book,	
  “Rocket	
  Surgery	
  Made	
  Easy:	
  The	
  Do-­‐It-­‐
Yourself	
  Guide	
  to	
  Finding	
  and	
  Fixing	
  Usability	
  Problems”	
  featuring	
  low	
  cost	
  usability	
  
methods.	
  	
  These	
  are	
  probably	
  the	
  easiest	
  usability	
  books	
  out	
  there	
  
	
  
Kuniavasky,	
  Mike.	
  	
  Observing	
  the	
  User	
  Experience:	
  	
  A	
  Practitioner’s	
  Guide	
  to	
  User	
  
Research.	
  	
  1st	
  Edition,	
  2003.	
  
This	
  book	
  provides	
  an	
  overview	
  of	
  methods	
  used	
  to	
  observe	
  users	
  using	
  your	
  
website	
  (or	
  your	
  library	
  for	
  that	
  matter).	
  	
  This	
  one	
  is	
  more	
  academic	
  in	
  it’s	
  writing,	
  
but	
  is	
  filled	
  with	
  lots	
  of	
  good	
  information.	
  	
  It	
  is	
  slightly	
  dated,	
  and	
  I	
  keep	
  hoping	
  for	
  a	
  
new	
  edition.	
  
	
  
Web	
  Analytics:	
  
	
  
http://www.slideshare.net/lrosenfeld/marrying-­‐web-­‐analytics-­‐and-­‐user-­‐
experience	
  
Presentation	
  by	
  Louis	
  Rosenfeld	
  titled	
  “Marrying	
  Web	
  Analytics	
  and	
  User	
  
Experience”.	
  	
  Not	
  about	
  setting	
  up	
  analytics,	
  but	
  about	
  integrating	
  the	
  data	
  into	
  your	
  
user	
  design.	
  
	
  
http://browsersize.googlelabs.com/	
  
Nice	
  way	
  of	
  showing	
  browser	
  sizes.	
  	
  I’m	
  including	
  this	
  because	
  I	
  think	
  it	
  is	
  cool,	
  but	
  
I’m	
  not	
  sure	
  how	
  relevant	
  it	
  is	
  with	
  today’s	
  changing	
  technologies.	
  
	
  
Writing:	
  
	
  
Redish,	
  Janice	
  (Ginny).	
  	
  Letting	
  Go	
  of	
  the	
  Words:	
  Writing	
  Web	
  Content	
  that	
  Works.	
  	
  1st	
  
Edition,	
  2007.	
  
Really	
  good	
  book	
  that	
  will	
  change	
  how	
  you	
  write	
  web	
  content	
  forever.	
  	
  Author	
  goes	
  
into	
  various	
  aspects,	
  such	
  as	
  rewriting	
  your	
  current	
  content	
  for	
  a	
  redesign	
  and	
  how	
  
to	
  organize	
  text	
  for	
  better	
  usability.	
  
	
  
http://www.useit.com/alertbox/percent-­‐text-­‐read.html	
  
Jacob	
  Nielsen’s	
  (the	
  usability	
  guru)	
  take	
  on	
  writing/reading	
  on	
  the	
  web.	
  

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Redesigning a Website Using Information Architecture Principals

  • 1. Resources  Covering  Various  Aspects  of  Information  Architecture     Information  Architecture  in  General:     www.iawiki.com   The  IA  wiki/knowledge  base.    It  is  best  for  looking  up  definitions  of  an  IA  term.         http://www.usability.gov/methods/analyze_current/index.html   Yes,  the  government  has  an  interest  in  usability.    This  site  gives  lots  of  ways  you  can   learn  about  your  users  and  help  you  evaluate  your  current  site.     Morville,  Peter  and  Rosenfeld,  Louis.    Information  Architecture  for  the  World  Wide   Web:    Designing  Large-­Scale  Web  Sites.    3rd  Edition,  1996.   This  is  the  sloth  book  and  is  a  good  book  about  the  process  of  redesign  and  IA.    Peter   Moville  has  a  library  degree,  so  some  examples  are  very  applicable,  though  most  of   the  case  studies  are  for  big  business.     Wodtke,  Christina.    Information  Architecture:    Blueprints  for  the  Web.    2nd  Edition,   2009.   Great  topical  book  on  various  areas  of  IA  and  designing  good  websites.    Very  easy   language  and  a  fun  read.     Accessibility:       http://www.dhs.state.il.us/IITAA/IITAAWebImplementationGuidelines.html   Technology  accessibility  from  the  state  of  Illinois.    All  Illinois  entities  must  abide  by   these.    In  2008,  ALA  Council  passed  a  resolution  requesting  that  library  and  library   vendors  abide  by  these  same  guidelines.     Assessment:     Kreuger,  Richard  and  Casey,  Mary  Anne.    Focus  Groups:    A  Practical  Guide  for  Applied   Research.    3rd  Edition,  2000.   The  textbook  on  conducing  focus  groups.    This  book  is  easy  to  read  and  can  give  the   shyest  facilitator  confidence.     Seidman,  Irving.    Interviewing  as  Qualitative  Research:    A  Guide  for  Researchers  in   Education  and  the  Social  Sciences.  3rd  Edition,  2006.   Great  book  that  probably  has  more  information  than  you’ll  ever  need  for   interviewing.     Card  Sorting:     www.measuringux.com/CardSorting   Links  to  online  methods  of  card  sorting.    I  personally  think  these  are  overkill,  but   could  help  if  you  have  many  users  at  a  distance.  
  • 2.   Process:     http://news.lib.ncsu.edu/redesign/   Blog  created  by  NCSU  web  team  during  their  recent  redesign.    Shows  their  process   and  how  they  communicated  the  process  to  their  stakeholders.     Structure:     http://www.jjg.net/ia/visvocab/   Very  detailed  site  on  diagramming  the  information  architecture  of  a  website.    Also   details  many  IA  concepts.     http://www.gliffy.com/   Cool  web  baded  diagramming  software.    Basic  account  is  free  and  academic  users   can  get  1  premium  account  free.    Can  use  this  for  wireframes,  organization  charts,   blueprints,  and  more.     https://gomockingbird.com/   Somewhat  like  Gliffy,  Mockingbird  allows  you  to  create  web  based  wireframes  (and   only  wireframes).     Usability:     Beyer,  Hugh  and  Holtzblatt,  Karen.    Contextual  Design:  Defining  Customer  –Centered   Systems.    1st  Ediition,  1997.   This  is  slightly  dated,  but  it  is  still  the  gold  standard  for  Contextual  Design.    It  is   rather  scholarly,  though.     Krug,  Steve.    Don’t  Make  Me  Think:  A  Common  Sense  Approach  to  Web  Usability.    2nd   Edition,  2005.   Quick,  easy,  and  entertaining  book  on  why  user  feedback  is  important  in  web  design.     Krug  also  has  a  follow  up  companion  book,  “Rocket  Surgery  Made  Easy:  The  Do-­‐It-­‐ Yourself  Guide  to  Finding  and  Fixing  Usability  Problems”  featuring  low  cost  usability   methods.    These  are  probably  the  easiest  usability  books  out  there     Kuniavasky,  Mike.    Observing  the  User  Experience:    A  Practitioner’s  Guide  to  User   Research.    1st  Edition,  2003.   This  book  provides  an  overview  of  methods  used  to  observe  users  using  your   website  (or  your  library  for  that  matter).    This  one  is  more  academic  in  it’s  writing,   but  is  filled  with  lots  of  good  information.    It  is  slightly  dated,  and  I  keep  hoping  for  a   new  edition.     Web  Analytics:    
  • 3. http://www.slideshare.net/lrosenfeld/marrying-­‐web-­‐analytics-­‐and-­‐user-­‐ experience   Presentation  by  Louis  Rosenfeld  titled  “Marrying  Web  Analytics  and  User   Experience”.    Not  about  setting  up  analytics,  but  about  integrating  the  data  into  your   user  design.     http://browsersize.googlelabs.com/   Nice  way  of  showing  browser  sizes.    I’m  including  this  because  I  think  it  is  cool,  but   I’m  not  sure  how  relevant  it  is  with  today’s  changing  technologies.     Writing:     Redish,  Janice  (Ginny).    Letting  Go  of  the  Words:  Writing  Web  Content  that  Works.    1st   Edition,  2007.   Really  good  book  that  will  change  how  you  write  web  content  forever.    Author  goes   into  various  aspects,  such  as  rewriting  your  current  content  for  a  redesign  and  how   to  organize  text  for  better  usability.     http://www.useit.com/alertbox/percent-­‐text-­‐read.html   Jacob  Nielsen’s  (the  usability  guru)  take  on  writing/reading  on  the  web.