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Jaswin Sood
Innovation by Years …… 
Annual Revenue : 
86,623 $ (Mill) 
Employees : 168400 
IT Employees : 6231 
defense systems and the war fighter through 
network-enabled solutions; new, more efficient 
members of its commercial airplane family; 
integrating military platforms, defense systems and 
the war fighter through network-enabled solutions; 
creating advanced technology solutions; and 
arranging innovative customer-financing options. 
Boeing is organized into two business units: Boeing 
Commercial Airplanes and Boeing Defense, Space & 
Security. Supporting these units are Boeing Capital 
Corporation, a global provider of financing 
solutions; Shared Services Group, which provides a 
broad range of services to Boeing worldwide; and 
Boeing Engineering, Operations & Technology, which 
helps develop, acquire, apply and protect 
innovative technologies and processes. 
 Products and services support to customers in 150 countries 
Boeing is the world's largest aerospace company 
and leading manufacturer of commercial jetliners and 
defense, space and security systems. A top U.S. 
exporter, the company supports airlines and U.S. and 
allied government customers in 150 countries. Boeing 
products and tailored services include commercial 
and military aircraft, satellites, weapons, electronic 
and defense systems, launch systems, advanced 
information and communication systems, and 
performance-based logistics and training. 
Boeing has a long tradition of aerospace leadership 
and innovation. The company continues to expand its 
product line and services to meet emerging customer 
needs. Its broad range of capabilities includes 
creating new, more efficient members of its 
commercial airplane family; integrating military 
platforms, 
 Contracts with 21,800 suppliers and partners globally 
 Research, design and technology-development centers and programs in multiple countries
Boeing Commercial Airplane 
• Offering a family of airplanes and a broad portfolio of aviation services for passenger and cargo carriers worldwide. 
• Boeing airplanes represent three quarters of the world’s fleet, with nearly 12,000 jetliners in service. 
Boeing Defence Space & Security 
Revenues 
of $53.0 billion 
• Designing, building and supporting net-enabled platforms and systems for government and commercial customers 
• Formed in 2002 integrating Boeing’s defense, space, intelligence and communications capabilities 
Revenues 
of $33.2 billion 
Boeing Capital Corporation 
• Financing subsidiary of The Boeing Company 
• Focused on assets that are critical to the core operations of Boeing customers 
Portfolio valued 
at approximately 
Boeing Engineering Operations & Technology $3.9 billion 
• Establishing common systems and processes for Engineering, Operations and Supplier Management and Driving environment, health and 
safety performance 
• Executing safe and efficient test operations 
• Providing efficient, effective, secure IT solutions 
• Boeing is planning to implement Infrastructure as a Service (IaaS) solutions over the next twelve months. David Nelson is the Chief Strategist 
Cloud Computing. (07/07/2014) 
• Company is in the midst of mapping an internal cloud-based system. Theodore (Ted) Colbert III, Chief Information Officer, reports that the 
adoption will be a slow process, however, is imperative to ensure company competitiveness. (06/02/2014) 
• Indicated an increase in spending over the next nine months toward developing Unix and Linux hosting infrastructure. Mark Arvizu is the Chief 
of Staff, IT Infrastructure. (05/29/2014) 
• Company is currently involved in an initiative to develop innovative cyber security and information sharing solutions between the government 
and the aviation industry. Stephen Whitlock is the Chief Strategist, Information Security.(04/16/2014) 
• Plan is to evaluate global IT architecture design in support of developing business enhancements over the next twelve months and currently 
company leverages Akamai TERRA Enterprise Solutions, CATIA, & Microsoft System Center Configuration Manager (SCCM). Theodore (Ted) 
Colbert III, Chief Information Officer, designs, secures, deploys, operates & maintains the computing + network infrastructure. This includes 
hosting applications and data, network operations, data center operations, messaging & web services, desktop computing technology, & help 
desk. (04/14/2014) 
• It is planning to develop a global business intelligence (BI) roadmap solution over the next twelve months. The company is currently leveraging 
IBM Cognos Business Intelligence, Information Builders Web FOCUS, and SAP Business Objects. Theodore (Ted)Colbert III, Chief Information 
Officer, designs, secures, deploys, operates and maintains the computing and network infrastructure. This includes hosting applications and 
data, network operations, data center operations, messaging and web services, desktop computing technology, and help desk. (04/14/2014) 
• Company recently migrated configurations and assets from database solutions to the SAP platform. Pratap Gulabrao is the SAP/BI Solutions 
Architect. (03/10/2014) 
Boeing IT initiatives
Aircraft are highly complex 
systems composed of various 
structural, hydraulic, propulsion, 
electronic and avionic elements. 
Such complex systems require 
extensive maintenance. A major 
portion of the maintenance 
efforts of aircraft structures is 
related to Health And Usage 
Monitoring . The other 
significant portion of the 
maintenance involves repair or 
replacement. All of this evolves 
from a safety criticality aspects 
that have to be set either prior to 
design or during in-service as a 
result from a changing 
operational environment. Health 
and usage monitor has been 
successfully introduced into 
helicopters mainly to monitor 
vibrations on gears and 
specifically on gears shafts, 
where once a crack has emerged 
have a relatively short crack 
propagation life. 
The one is already 
applied today by many 
OEMs, which is to 
monitor load 
sequences, which are 
then used to estimate 
the accumulated fatigue 
damage indirectly by 
means of analytical 
procedures. This is what 
is commonly known as 
Operational Loads 
Monitoring(OLM). The 
other way is to 
integrate systems onto 
or into the structural 
component , which 
allows direct 
determining the 
occurrence, size and 
possibly even the 
location of damage and 
which mainly works on 
an actuator- sensor 
basis. 
The monitoring of Airframes And Hydraulic Sub-systems is limited 
to on-ground inspection using various NON- Destructive Testing(NDT) 
techniques. The current inspection techniques also include Visual 
Observation, Eddy Currents and Ultrasonic Techniques. The types of 
structural damages include Wear damage, Fastener and Static failures, 
Corrosion ,Fatigue Cracks Etc. Damage monitoring is a very crucial 
aspect of Aircraft Health monitoring which is done through systems 
inherent in an aircraft in two ways . 
More than 65 airlines 
and 2,000 airplanes 
around the globe depend on 
Airplane Health Monitoring from 
BOEING 
On an average 136 
Reports per flight are 
recorded from Airplane 
Monitoring system 
A huge amount of data is being sent 
off via systems on the airplane, 
such as satcom and ACARS which 
costs up to a $1,000 a 
month per aircraft.
The health and usage monitoring techniques 
for propulsion systems is highly advanced. 
Different in-flight Engine Condition 
Monitoring (ECM) systems have been 
gradually developed and are still further 
improved. The ECM systems have been 
approved by the Federal Aviation Authority 
(FAA) . 
and are used by many aircraft 
operators. Various parameters , including 
vibrations, temperature, pressure, fuel usage, 
revolutions per minute are utilized to monitor 
engine condition and detect/locate possible 
malfunctions a sufficient time before possible 
in-flight failures. Engine monitoring systems 
involve using sensors placed in various 
locations in an aircraft engine to gather 
information about the engine’s performance. 
The sensors provide Real-time Information to pilots 
on the operation of the engines and also capture data 
for analysis of the performance of the engine over 
time. The data captured reveals important 
information about the health of the engine. For 
example, sensors will monitor how much fuel it takes 
to make a set amount of power. Increases over time in 
the amount of fuel consumed would indicate a 
degrading of the efficiency of the engine, which means 
the engine is more expensive to operate and it will 
need maintenance to restore its efficiency. Sensors 
can also detect impending failures and notify both the 
crew and ground stations. The data from the 
sensors are accumulated and transmitted at regular 
intervals to ground stations monitored by the engine 
manufacturers. Alert messages indicating anomalies 
are instantly transmitted. 
ECTM for the OEMs 
WebECTM® is P&WC’s 
most advanced aircraft 
turbine engine condition 
trend monitoring 
software 
Rolls Royce uses 
Engine Health 
Management (EHM) 
to track the health of 
thousands of engines 
operating worldwide. 
GE’s Remote 
Monitoring and 
Diagnostics (RM&D) 
proactively identifies 
operation discrepancies, 
and monitors overall 
engine performance.
AHM from 
Airplane Health Monitoring is a Boeing product for what the industry 
generally calls Integrated Vehicle Health Monitoring. Boeing has 53 
customers world wide which uses this product for there aircraft 
operating on roughly 1900 airplanes including approximately 75% of all 
777s, 50% of all 747s and all 787 customers for entry into service. 
Operators are reducing Flight delays, Cancellations , air turn backs and 
diversions through the AHM tool. Designed by Boeing AHM collects in 
flight airplane information and relays it in real-time to maintenance 
personnel on the ground via the Web portal MyBoeingFleet.com. When 
the airplane arrives at the gate , maintenance crews can be ready with 
the parts and information to quickly make any necessary repairs. 
Airbus Real Time Health Monitoring (AiRTHM) is a state-of-the-art 
service based on Airbus’ engineering expertise and A380 technology, 
allowing real-time remote access to more than 250,000 parameters 
(ACARS communication). The A380 certified uplink capability enables 
Airbus to further investigate warnings and faults, both in-flight and on-ground, 
to deliver real-time advice service. A dedicated Airbus 
engineering team has been established to deliver AiRTHM service 24/7 
to operators' maintenance control centres, relying on Airbus’ 
engineering departments and knowledge. This service is offered to all 
A380 operators and also will be available from the A350 XWB jetliner’s 
service entry. 
Benefits 
Prognostics 
Fault Forwarding 
Reduced Downtime 
Disruptions 
Improved Supply 
chain Efficiency 
Reduced NFF 
(No Fault Found) 
Real time 
flight 
watching 
AiRTHM from AIRBUS
COMPETITORS IT SOLUTIONS 
IVHM IT SOLUTION BY INFOSYS
COMPETITORS IT SOLUTIONS 
IVHM: 
A system that enables automatic 
detection, diagnosis, prognosis 
and mitigation of adverse events 
arising from component failures. 
Integrated Vehicle Health 
Management System abbreviated 
as IVHM brings together the best 
of Mech. / Aero Engineering, 
sensor tech., communication and 
Data analytics. IVHM aims at 
reducing both Maintenance + 
Operational costs whilst improving 
overall Aircraft Safety. Shown 
alongside and below are the IVHM 
solution of Infosys for A/C Landing 
Gear (LG), demonstrating the use 
case of LG retraction mechanism. 
IVHM IT SOLUTION BY INFOSYS 
ON BOARD IVHM 
SYSTEM ON AN 
AIRCRAFT 
ENTERPRISE IVHM 
SYSTEM AT GROUND 
STATION 
ABOUT: 
The aim of Health Monitoring System 
is to diagnose initiation of any 
defect, its analysis thereby trigger 
maintenance workflows to avoid 
exigency like AOG’s. 
IVHM SYSTEM ARCHITECTURE : 
1. Collage of Sensors 
2. One or more remote data 
concentrator– aggregator all 
sensor data via interfaces 
3. Central computer onboard with 
non volatile memory 
4. Relational DB on NV RAM 
5. Local Data bus to IVHM 
6. External Interface (wired, 
wireless, serial, etc.) for Data 
collection by ground systems 
The IVHM ground systems (as 
shown alongside below) 
comprises of many robust 
enterprise modules, viz.: 
1. Prognostics and Advice 
Generation 
2. Trace and Track Landing 
Gear and associated LRU’s 
(Line Replaceable Units), 
Components, Parts 
3. Integration with O&M 
(Operations + 
Maintenance) ERP’s 
a) Schedule maintenance 
checks + activities 
based on condition, 
raise tickets, trigger 
alerts 
b) Supply chain 
availability, 
integration with order 
management system 
in order to facilitate 
scheduled 
maintenance halts. 
4. Portal and Interfaces for 
Data reports and 
presentations to the 
Airlines (Aircraft 
Operators), MRO’s & OEM’s
COMPETITORS IT SOLUTIONS 
SHM: 
As a citation of one of the 
Aerospace Industry challenges is 
the Impact on the Structural 
integrity of an Aircraft due to 
cyclic Compression, Tensile and 
Hoop stresses induction during 
flight operations. 
The complete aircraft structure 
is concurrently subjected to cyclic 
stresses during each Flight Cycle 
(01 Flight Cycle = 01 Takeoff + 01 
Landing) 
With aging of aircraft structure 
in multiple flight cycles and flight 
hours the structure is susceptible 
and vulnerable to fatigue 
cracking, structural damages and 
eventual catastrophic failures over 
a period of aircraft operating life 
in Fleet. 
To address the aforementioned 
challenge, SHM termed as the 
Structural Health Monitoring was 
envisaged. SHM is an online 
health monitoring system & 
enables concurrent triggering of 
alerts and corrective maintenance 
tips/recommendations as & when 
the airplane structure falls into 
Damage tolerance limits or 
beyond repairable limits. 
SHM IT SOLUTION BY INFOSYS 
ABOUT: 
SHM systems’ key focus is to 
monitor aspects related to 
damages and loading conditions 
having direct influence on 
fitness of structure for service 
and its damage tolerant life 
span. 
SHM system Multi-faceted 
functionalities include: 
• Detection of un-anticipated 
structural damage events 
• Damage location 
identification 
• Damage Characterization via 
imaging 
• Monitoring Damage growth 
• Enabling Feedback action / 
Alarm – Event-Trigger 
mechanism 
SHM system utilizes 
embedded non-destructive 
testing sensors as an integral 
structural part and operates 
with min. human intervention 
Shown alongside is a filament 
of a CFRP (Carbon Fiber 
Reinforced Plastic) with an 
itching layer of sensor 
circuitry enabling real time 
monitoring of structural 
health
COMPETITORS IT SOLUTIONS 
SHM IT SOLUTION BY INFOSYS 
SHM SUBSYSTEMS: Key subsystems of SHM are shown below- 
SHM FUTURE IN AIRCRAFT INDUSTRY: 
Ideally SHM system for an aircraft encompasses inspection and 
integrity of entire aircraft constituents viz. A/C Structure, Power 
plant, corresponding sub systems. Since SHM is dependent upon smart 
sensors some of the associated unresolved industry challenges are 
enumerated below: 
I. SENSORS – From the analogy shown left top, unlike Human nervous 
system, sensors are hybrid and hence sensor optimization might vary 
for the same area under health monitoring depending on global or 
local health considerations, Sensing mechanism must facilitate 
accurate wireless transmission to central station and also be FAA/ 
Other Regulatory authorities approved 
II. WIRELESS COMMUNICATION – challenges of Energy Efficiencies of 
Communication protocols, Data + Time synchronizations, data losses 
III. SENSOR DATA PROCESSING – Identification of effective data 
normalization & data fusion techniques, Data filters to deal with Bad 
or Corrupt Sensor data, Data acquisition being continuous, Large data 
storage, retrieval & processing techniques required 
Analogy SHM to Human Brain with respect to Pain Areas identification 
SHM with Wired Sensor Network for Data Acquisitioning + Processing 
DIAGNOSIS PROGNOSIS LIFE 
EXTENSION + 
PREDICTIVE 
MAINTENANCE
COMPETITORS IT SOLUTIONS HUMS IT SOLUTION BY GOODRICH’S SENSORS 
& INTEGRATED SYSTEMS NOW UTC AEROSPACE SYSTEMS 
ABOUT: 
With UTC Aerospace Systems HUMS on board, aircraft 
readiness is boosted, flight safety is enhanced and maintenance 
costs are lowered. Early indication of potential problems means 
operators can plan appropriate actions to correct the issue 
during the next major maintenance interval or to immediately 
make a fix before the situation escalates into a damaged 
component. With insight into the total health of the helicopter, 
operators greatly reduce the surprise problems that cause flight 
delays, cancellations or early terminations. 
HUMS on-board system constantly monitors component 
health from tip to tail by tapping into hundreds of aircraft 
flight-control signals and specialized accelerometers distributed 
throughout the aircraft. By synthesizing performance 
information including speed, torque, temperature and pressure 
data as well as comprehensive vibration and rotor track and 
balance data, the system executes real-time diagnostics 
without pilot involvement. The system provides “go” or “no-go” 
status on the flight deck display or more detailed health 
assessments and recommended maintenance actions on the 
ground station. 
HUMS: 
The Health and Usage Monitoring Systems (HUMS) developed by 
Goodrich’s Sensors and Integrated Systems (now UTC Aerospace 
Systems) business is a series of networked diagnostic sensors that 
continuously and comprehensively monitors the mechanical 
performance of the entire aircraft. 
This powerful system provides real-time data that enhances 
predictive maintenance. Integrating the HUMS data with Sikorsky 
Aerospace (Part of UTC conglomerate) Services’ OEM installation 
expertise and support capabilities enables a breakthrough, 
proactive maintenance system that lowers operating costs and 
increases fleet availability. 
The UTC Aerospace Systems Health and Usage Management 
System (HUMS) automatically monitors hundreds of aircraft 
signals and through synthesis and analysis of the data, tracks the 
usage and health of the aircraft and its major assemblies. SCHEMATICS OF HUMS OPERATIONAL USE
COMPETITORS IT SOLUTIONS 
iMRO BY SAP AND HCL AXON 
INDUSTRY CHALLENGE: 
The Aerospace and Defence (A&D) Industry continually 
faces new challenges in a highly regulated and complex 
business environment. Defence Supplier Organisations are 
working under increased pressure to offer more flexible 
and higher value-add services and products while coping 
with internal transformation to become more efficient. 
Aerospace Organisations and Operators have seen 
unparalleled global challenges in recent years including 
increased environmental regulation and need the ability to 
respond effectively and quickly to these challenges in order 
to stay in business. 
Supplier Contract Management, Integrated Supply Chain, 
Use Based Contract Structures, Intelligent Business 
Information & IIT Landscape Optimisation are some of the 
areas of focus for A&D Companies. Combination of 
Technology& Transformation enables a proactive approach 
to market changes & ability to respond quickly to new 
opportunities. 
ABOUT: 
iMRO is SAP and HCL AXON's industry solution add-on for Maintenance, Repair 
and Overhaul (MRO). It is an SAP complimentary software product which 
extends SAP ERP MRO specifically for this industry. iMRO enhances the SAP user 
interface to meet industry requirements in the areas of maintenance 
engineering, planning and operations for business organizations in the following 
market segments: 
I. Airlines performing their own or external third party aircraft, engine, line 
or component repair 
II. Travel and transportation organizations (such as railways or freight 
forwarders) managing and maintaining a complex fleet and infrastructure 
of transportation equipment 
III. Dedicated MRO providers performing third party (revenue bearing) 
maintenance services 
IV. Aviation and Aerospace original equipment manufacturers who 
simultaneously perform after-market delivery maintenance and support 
services on their or their competitor's products 
V. Defence and other public sector organizations managing and maintaining 
fleets or aerospace, transportation or nautical assets
HONEYWELL AEROSPACE SELECTS FLATIRONS 
FOR TRAINING DEVELOPMENT SERVICES 
SITA - INTRODUCE ENHANCED A/C 
TRACKING CAPABILITY IN INDIA 
SITA, which provides IT and 
communications solutions to the 
global air transport industry, today 
discussed its innovative technology to 
track aircraft with leading members 
of the Indian airline community. 
SITA’s AIRCOM Server Flight Tracker is 
being introduced to allow airlines 
efficiently and cost effectively track 
their aircraft. The solution, which is 
currently being evaluated by several 
airlines for testing, will utilize 
technology that is already installed in 
aircraft to provide advanced tracking 
capabilities. 
The workshop was inaugurated by 
Shri. Ashok Lavasa, Secretary, 
Ministry of Civil Aviation (MoCA) and 
the keynote address was delivered by 
Dr. Prabhat Kumar (Director General) 
covering more than four million pages 
and 40,000 documents annually. 
“When seeking a partner for the 
development of training content, our 
objective was to reduce the overall 
costs reusing technical publications 
content in the development of 
training materials,” said Lewis 
Mallory, Director Flight Simulation 
Support, Technical Pubs & Customer 
Product Training for Honeywell 
Aerospace. 
In collaboration with Flatirons, 75% of 
Honeywell’s illustration content in 
training materials is reused directly 
from existing technical 
documentation. This amounts to a 
32% cost savings for the overall 
project when compared to the costs 
of recreating and duplicating 
illustrations for each training project. 
Leaders and executives from all 
major airlines and airports in 
India attended the workshop. 
The SITA AIRCOM Server Flight 
Tracker solution will enable 
interested airlines to track 
aircraft movement by merging 
SITA’s airline dispatcher Centre 
system and airline operations 
Centre system (AIRCOM) Server, 
with its Future Air Navigation 
System (FANS) ground 
application, which is available 
to Air Navigation Service 
Providers (ANSPs). The FANS 
system is already installed in 
many aircraft, so the solution 
does not call for extensive 
additional cost or investment 
by the airlines. 
Flatirons Solutions announced 
that Honeywell Aerospace, a 
provider of products and services 
to commercial, defence, and 
space aircraft worldwide, has 
selected the Flatirons’ Training 
Services group to serve as its 
primary developer for training 
content. The contract includes 
developing new training 
materials, updating existing 
source materials, and making 
modifications to training content 
used by Honeywell’s employees 
and customers for servicing and 
maintaining Honeywell products. 
In 2009, Honeywell Aerospace 
selected Flatirons as its global 
supplier for technical 
publications services,
BOEING EXPANDS CUSTOMERS' FUEL-EFFICIENCY 
CAPABILITIES BY ACQUIRING ETS AVIATION 
Boeing (NYSE: BA) today announced an agreement to 
acquire ETS Aviation, a provider of fuel-efficiency 
management and analytics software. ETS Aviation 
solutions lead the market, providing more than 120 
airlines and corporate flight departments the tools 
necessary to accurately monitor fuel consumption, 
identify fuel savings opportunities, and track and report 
carbon emissions. ETS Aviation's fuel efficiency solutions 
support more than 600 commercial aircraft across nearly 
900,000 flights annually. 
GARUDA INDONESIA AIRLINES GOES LIVE WITH TCS SWIFT MRO SOLUTION 
Tata Consultancy Services a leading IT services, consulting 
and business solutions organization, today announced the 
go-live of a new Maintenance, Repair and Overhaul (MRO) 
application program with PT Garuda Indonesia (Persero) 
Tbk. (Garuda Indonesia Airlines), Indonesia’s national 
airline, via its aircraft maintenance subsidiary GMF 
Aeroasia. 
Garuda’s relationship with TCS began in 2012 when the 
airline sought a solution to upgrade, consolidate and 
enhance its MRO technology infrastructure which was 
spread across numerous applications from multiple vendors. 
The program to implement the TCS SWIFT MRO 
platform moved from blueprint phase to go-live in 13 
months, much faster than a typical MRO project that can 
take three to five years to complete. With the TCS SWIFT 
MRO solution, Garuda replaced over 50 legacy applications, 
implemented over 300 business processes, and migrated 
over 3 million records of data for 140 aircraft and fitted 
parts into a unified solution. The first phase of the project, 
now live, comprises the SAP-based end-to-end pre-configured 
SWIFT MRO solution for MRO, supply chain 
processes, finance and human resources modules.
Jaswin Sood

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Boeing's Aircraft Health Monitoring and IT Initiatives

  • 2. Innovation by Years …… Annual Revenue : 86,623 $ (Mill) Employees : 168400 IT Employees : 6231 defense systems and the war fighter through network-enabled solutions; new, more efficient members of its commercial airplane family; integrating military platforms, defense systems and the war fighter through network-enabled solutions; creating advanced technology solutions; and arranging innovative customer-financing options. Boeing is organized into two business units: Boeing Commercial Airplanes and Boeing Defense, Space & Security. Supporting these units are Boeing Capital Corporation, a global provider of financing solutions; Shared Services Group, which provides a broad range of services to Boeing worldwide; and Boeing Engineering, Operations & Technology, which helps develop, acquire, apply and protect innovative technologies and processes.  Products and services support to customers in 150 countries Boeing is the world's largest aerospace company and leading manufacturer of commercial jetliners and defense, space and security systems. A top U.S. exporter, the company supports airlines and U.S. and allied government customers in 150 countries. Boeing products and tailored services include commercial and military aircraft, satellites, weapons, electronic and defense systems, launch systems, advanced information and communication systems, and performance-based logistics and training. Boeing has a long tradition of aerospace leadership and innovation. The company continues to expand its product line and services to meet emerging customer needs. Its broad range of capabilities includes creating new, more efficient members of its commercial airplane family; integrating military platforms,  Contracts with 21,800 suppliers and partners globally  Research, design and technology-development centers and programs in multiple countries
  • 3. Boeing Commercial Airplane • Offering a family of airplanes and a broad portfolio of aviation services for passenger and cargo carriers worldwide. • Boeing airplanes represent three quarters of the world’s fleet, with nearly 12,000 jetliners in service. Boeing Defence Space & Security Revenues of $53.0 billion • Designing, building and supporting net-enabled platforms and systems for government and commercial customers • Formed in 2002 integrating Boeing’s defense, space, intelligence and communications capabilities Revenues of $33.2 billion Boeing Capital Corporation • Financing subsidiary of The Boeing Company • Focused on assets that are critical to the core operations of Boeing customers Portfolio valued at approximately Boeing Engineering Operations & Technology $3.9 billion • Establishing common systems and processes for Engineering, Operations and Supplier Management and Driving environment, health and safety performance • Executing safe and efficient test operations • Providing efficient, effective, secure IT solutions • Boeing is planning to implement Infrastructure as a Service (IaaS) solutions over the next twelve months. David Nelson is the Chief Strategist Cloud Computing. (07/07/2014) • Company is in the midst of mapping an internal cloud-based system. Theodore (Ted) Colbert III, Chief Information Officer, reports that the adoption will be a slow process, however, is imperative to ensure company competitiveness. (06/02/2014) • Indicated an increase in spending over the next nine months toward developing Unix and Linux hosting infrastructure. Mark Arvizu is the Chief of Staff, IT Infrastructure. (05/29/2014) • Company is currently involved in an initiative to develop innovative cyber security and information sharing solutions between the government and the aviation industry. Stephen Whitlock is the Chief Strategist, Information Security.(04/16/2014) • Plan is to evaluate global IT architecture design in support of developing business enhancements over the next twelve months and currently company leverages Akamai TERRA Enterprise Solutions, CATIA, & Microsoft System Center Configuration Manager (SCCM). Theodore (Ted) Colbert III, Chief Information Officer, designs, secures, deploys, operates & maintains the computing + network infrastructure. This includes hosting applications and data, network operations, data center operations, messaging & web services, desktop computing technology, & help desk. (04/14/2014) • It is planning to develop a global business intelligence (BI) roadmap solution over the next twelve months. The company is currently leveraging IBM Cognos Business Intelligence, Information Builders Web FOCUS, and SAP Business Objects. Theodore (Ted)Colbert III, Chief Information Officer, designs, secures, deploys, operates and maintains the computing and network infrastructure. This includes hosting applications and data, network operations, data center operations, messaging and web services, desktop computing technology, and help desk. (04/14/2014) • Company recently migrated configurations and assets from database solutions to the SAP platform. Pratap Gulabrao is the SAP/BI Solutions Architect. (03/10/2014) Boeing IT initiatives
  • 4. Aircraft are highly complex systems composed of various structural, hydraulic, propulsion, electronic and avionic elements. Such complex systems require extensive maintenance. A major portion of the maintenance efforts of aircraft structures is related to Health And Usage Monitoring . The other significant portion of the maintenance involves repair or replacement. All of this evolves from a safety criticality aspects that have to be set either prior to design or during in-service as a result from a changing operational environment. Health and usage monitor has been successfully introduced into helicopters mainly to monitor vibrations on gears and specifically on gears shafts, where once a crack has emerged have a relatively short crack propagation life. The one is already applied today by many OEMs, which is to monitor load sequences, which are then used to estimate the accumulated fatigue damage indirectly by means of analytical procedures. This is what is commonly known as Operational Loads Monitoring(OLM). The other way is to integrate systems onto or into the structural component , which allows direct determining the occurrence, size and possibly even the location of damage and which mainly works on an actuator- sensor basis. The monitoring of Airframes And Hydraulic Sub-systems is limited to on-ground inspection using various NON- Destructive Testing(NDT) techniques. The current inspection techniques also include Visual Observation, Eddy Currents and Ultrasonic Techniques. The types of structural damages include Wear damage, Fastener and Static failures, Corrosion ,Fatigue Cracks Etc. Damage monitoring is a very crucial aspect of Aircraft Health monitoring which is done through systems inherent in an aircraft in two ways . More than 65 airlines and 2,000 airplanes around the globe depend on Airplane Health Monitoring from BOEING On an average 136 Reports per flight are recorded from Airplane Monitoring system A huge amount of data is being sent off via systems on the airplane, such as satcom and ACARS which costs up to a $1,000 a month per aircraft.
  • 5. The health and usage monitoring techniques for propulsion systems is highly advanced. Different in-flight Engine Condition Monitoring (ECM) systems have been gradually developed and are still further improved. The ECM systems have been approved by the Federal Aviation Authority (FAA) . and are used by many aircraft operators. Various parameters , including vibrations, temperature, pressure, fuel usage, revolutions per minute are utilized to monitor engine condition and detect/locate possible malfunctions a sufficient time before possible in-flight failures. Engine monitoring systems involve using sensors placed in various locations in an aircraft engine to gather information about the engine’s performance. The sensors provide Real-time Information to pilots on the operation of the engines and also capture data for analysis of the performance of the engine over time. The data captured reveals important information about the health of the engine. For example, sensors will monitor how much fuel it takes to make a set amount of power. Increases over time in the amount of fuel consumed would indicate a degrading of the efficiency of the engine, which means the engine is more expensive to operate and it will need maintenance to restore its efficiency. Sensors can also detect impending failures and notify both the crew and ground stations. The data from the sensors are accumulated and transmitted at regular intervals to ground stations monitored by the engine manufacturers. Alert messages indicating anomalies are instantly transmitted. ECTM for the OEMs WebECTM® is P&WC’s most advanced aircraft turbine engine condition trend monitoring software Rolls Royce uses Engine Health Management (EHM) to track the health of thousands of engines operating worldwide. GE’s Remote Monitoring and Diagnostics (RM&D) proactively identifies operation discrepancies, and monitors overall engine performance.
  • 6. AHM from Airplane Health Monitoring is a Boeing product for what the industry generally calls Integrated Vehicle Health Monitoring. Boeing has 53 customers world wide which uses this product for there aircraft operating on roughly 1900 airplanes including approximately 75% of all 777s, 50% of all 747s and all 787 customers for entry into service. Operators are reducing Flight delays, Cancellations , air turn backs and diversions through the AHM tool. Designed by Boeing AHM collects in flight airplane information and relays it in real-time to maintenance personnel on the ground via the Web portal MyBoeingFleet.com. When the airplane arrives at the gate , maintenance crews can be ready with the parts and information to quickly make any necessary repairs. Airbus Real Time Health Monitoring (AiRTHM) is a state-of-the-art service based on Airbus’ engineering expertise and A380 technology, allowing real-time remote access to more than 250,000 parameters (ACARS communication). The A380 certified uplink capability enables Airbus to further investigate warnings and faults, both in-flight and on-ground, to deliver real-time advice service. A dedicated Airbus engineering team has been established to deliver AiRTHM service 24/7 to operators' maintenance control centres, relying on Airbus’ engineering departments and knowledge. This service is offered to all A380 operators and also will be available from the A350 XWB jetliner’s service entry. Benefits Prognostics Fault Forwarding Reduced Downtime Disruptions Improved Supply chain Efficiency Reduced NFF (No Fault Found) Real time flight watching AiRTHM from AIRBUS
  • 7. COMPETITORS IT SOLUTIONS IVHM IT SOLUTION BY INFOSYS
  • 8. COMPETITORS IT SOLUTIONS IVHM: A system that enables automatic detection, diagnosis, prognosis and mitigation of adverse events arising from component failures. Integrated Vehicle Health Management System abbreviated as IVHM brings together the best of Mech. / Aero Engineering, sensor tech., communication and Data analytics. IVHM aims at reducing both Maintenance + Operational costs whilst improving overall Aircraft Safety. Shown alongside and below are the IVHM solution of Infosys for A/C Landing Gear (LG), demonstrating the use case of LG retraction mechanism. IVHM IT SOLUTION BY INFOSYS ON BOARD IVHM SYSTEM ON AN AIRCRAFT ENTERPRISE IVHM SYSTEM AT GROUND STATION ABOUT: The aim of Health Monitoring System is to diagnose initiation of any defect, its analysis thereby trigger maintenance workflows to avoid exigency like AOG’s. IVHM SYSTEM ARCHITECTURE : 1. Collage of Sensors 2. One or more remote data concentrator– aggregator all sensor data via interfaces 3. Central computer onboard with non volatile memory 4. Relational DB on NV RAM 5. Local Data bus to IVHM 6. External Interface (wired, wireless, serial, etc.) for Data collection by ground systems The IVHM ground systems (as shown alongside below) comprises of many robust enterprise modules, viz.: 1. Prognostics and Advice Generation 2. Trace and Track Landing Gear and associated LRU’s (Line Replaceable Units), Components, Parts 3. Integration with O&M (Operations + Maintenance) ERP’s a) Schedule maintenance checks + activities based on condition, raise tickets, trigger alerts b) Supply chain availability, integration with order management system in order to facilitate scheduled maintenance halts. 4. Portal and Interfaces for Data reports and presentations to the Airlines (Aircraft Operators), MRO’s & OEM’s
  • 9. COMPETITORS IT SOLUTIONS SHM: As a citation of one of the Aerospace Industry challenges is the Impact on the Structural integrity of an Aircraft due to cyclic Compression, Tensile and Hoop stresses induction during flight operations. The complete aircraft structure is concurrently subjected to cyclic stresses during each Flight Cycle (01 Flight Cycle = 01 Takeoff + 01 Landing) With aging of aircraft structure in multiple flight cycles and flight hours the structure is susceptible and vulnerable to fatigue cracking, structural damages and eventual catastrophic failures over a period of aircraft operating life in Fleet. To address the aforementioned challenge, SHM termed as the Structural Health Monitoring was envisaged. SHM is an online health monitoring system & enables concurrent triggering of alerts and corrective maintenance tips/recommendations as & when the airplane structure falls into Damage tolerance limits or beyond repairable limits. SHM IT SOLUTION BY INFOSYS ABOUT: SHM systems’ key focus is to monitor aspects related to damages and loading conditions having direct influence on fitness of structure for service and its damage tolerant life span. SHM system Multi-faceted functionalities include: • Detection of un-anticipated structural damage events • Damage location identification • Damage Characterization via imaging • Monitoring Damage growth • Enabling Feedback action / Alarm – Event-Trigger mechanism SHM system utilizes embedded non-destructive testing sensors as an integral structural part and operates with min. human intervention Shown alongside is a filament of a CFRP (Carbon Fiber Reinforced Plastic) with an itching layer of sensor circuitry enabling real time monitoring of structural health
  • 10. COMPETITORS IT SOLUTIONS SHM IT SOLUTION BY INFOSYS SHM SUBSYSTEMS: Key subsystems of SHM are shown below- SHM FUTURE IN AIRCRAFT INDUSTRY: Ideally SHM system for an aircraft encompasses inspection and integrity of entire aircraft constituents viz. A/C Structure, Power plant, corresponding sub systems. Since SHM is dependent upon smart sensors some of the associated unresolved industry challenges are enumerated below: I. SENSORS – From the analogy shown left top, unlike Human nervous system, sensors are hybrid and hence sensor optimization might vary for the same area under health monitoring depending on global or local health considerations, Sensing mechanism must facilitate accurate wireless transmission to central station and also be FAA/ Other Regulatory authorities approved II. WIRELESS COMMUNICATION – challenges of Energy Efficiencies of Communication protocols, Data + Time synchronizations, data losses III. SENSOR DATA PROCESSING – Identification of effective data normalization & data fusion techniques, Data filters to deal with Bad or Corrupt Sensor data, Data acquisition being continuous, Large data storage, retrieval & processing techniques required Analogy SHM to Human Brain with respect to Pain Areas identification SHM with Wired Sensor Network for Data Acquisitioning + Processing DIAGNOSIS PROGNOSIS LIFE EXTENSION + PREDICTIVE MAINTENANCE
  • 11. COMPETITORS IT SOLUTIONS HUMS IT SOLUTION BY GOODRICH’S SENSORS & INTEGRATED SYSTEMS NOW UTC AEROSPACE SYSTEMS ABOUT: With UTC Aerospace Systems HUMS on board, aircraft readiness is boosted, flight safety is enhanced and maintenance costs are lowered. Early indication of potential problems means operators can plan appropriate actions to correct the issue during the next major maintenance interval or to immediately make a fix before the situation escalates into a damaged component. With insight into the total health of the helicopter, operators greatly reduce the surprise problems that cause flight delays, cancellations or early terminations. HUMS on-board system constantly monitors component health from tip to tail by tapping into hundreds of aircraft flight-control signals and specialized accelerometers distributed throughout the aircraft. By synthesizing performance information including speed, torque, temperature and pressure data as well as comprehensive vibration and rotor track and balance data, the system executes real-time diagnostics without pilot involvement. The system provides “go” or “no-go” status on the flight deck display or more detailed health assessments and recommended maintenance actions on the ground station. HUMS: The Health and Usage Monitoring Systems (HUMS) developed by Goodrich’s Sensors and Integrated Systems (now UTC Aerospace Systems) business is a series of networked diagnostic sensors that continuously and comprehensively monitors the mechanical performance of the entire aircraft. This powerful system provides real-time data that enhances predictive maintenance. Integrating the HUMS data with Sikorsky Aerospace (Part of UTC conglomerate) Services’ OEM installation expertise and support capabilities enables a breakthrough, proactive maintenance system that lowers operating costs and increases fleet availability. The UTC Aerospace Systems Health and Usage Management System (HUMS) automatically monitors hundreds of aircraft signals and through synthesis and analysis of the data, tracks the usage and health of the aircraft and its major assemblies. SCHEMATICS OF HUMS OPERATIONAL USE
  • 12. COMPETITORS IT SOLUTIONS iMRO BY SAP AND HCL AXON INDUSTRY CHALLENGE: The Aerospace and Defence (A&D) Industry continually faces new challenges in a highly regulated and complex business environment. Defence Supplier Organisations are working under increased pressure to offer more flexible and higher value-add services and products while coping with internal transformation to become more efficient. Aerospace Organisations and Operators have seen unparalleled global challenges in recent years including increased environmental regulation and need the ability to respond effectively and quickly to these challenges in order to stay in business. Supplier Contract Management, Integrated Supply Chain, Use Based Contract Structures, Intelligent Business Information & IIT Landscape Optimisation are some of the areas of focus for A&D Companies. Combination of Technology& Transformation enables a proactive approach to market changes & ability to respond quickly to new opportunities. ABOUT: iMRO is SAP and HCL AXON's industry solution add-on for Maintenance, Repair and Overhaul (MRO). It is an SAP complimentary software product which extends SAP ERP MRO specifically for this industry. iMRO enhances the SAP user interface to meet industry requirements in the areas of maintenance engineering, planning and operations for business organizations in the following market segments: I. Airlines performing their own or external third party aircraft, engine, line or component repair II. Travel and transportation organizations (such as railways or freight forwarders) managing and maintaining a complex fleet and infrastructure of transportation equipment III. Dedicated MRO providers performing third party (revenue bearing) maintenance services IV. Aviation and Aerospace original equipment manufacturers who simultaneously perform after-market delivery maintenance and support services on their or their competitor's products V. Defence and other public sector organizations managing and maintaining fleets or aerospace, transportation or nautical assets
  • 13. HONEYWELL AEROSPACE SELECTS FLATIRONS FOR TRAINING DEVELOPMENT SERVICES SITA - INTRODUCE ENHANCED A/C TRACKING CAPABILITY IN INDIA SITA, which provides IT and communications solutions to the global air transport industry, today discussed its innovative technology to track aircraft with leading members of the Indian airline community. SITA’s AIRCOM Server Flight Tracker is being introduced to allow airlines efficiently and cost effectively track their aircraft. The solution, which is currently being evaluated by several airlines for testing, will utilize technology that is already installed in aircraft to provide advanced tracking capabilities. The workshop was inaugurated by Shri. Ashok Lavasa, Secretary, Ministry of Civil Aviation (MoCA) and the keynote address was delivered by Dr. Prabhat Kumar (Director General) covering more than four million pages and 40,000 documents annually. “When seeking a partner for the development of training content, our objective was to reduce the overall costs reusing technical publications content in the development of training materials,” said Lewis Mallory, Director Flight Simulation Support, Technical Pubs & Customer Product Training for Honeywell Aerospace. In collaboration with Flatirons, 75% of Honeywell’s illustration content in training materials is reused directly from existing technical documentation. This amounts to a 32% cost savings for the overall project when compared to the costs of recreating and duplicating illustrations for each training project. Leaders and executives from all major airlines and airports in India attended the workshop. The SITA AIRCOM Server Flight Tracker solution will enable interested airlines to track aircraft movement by merging SITA’s airline dispatcher Centre system and airline operations Centre system (AIRCOM) Server, with its Future Air Navigation System (FANS) ground application, which is available to Air Navigation Service Providers (ANSPs). The FANS system is already installed in many aircraft, so the solution does not call for extensive additional cost or investment by the airlines. Flatirons Solutions announced that Honeywell Aerospace, a provider of products and services to commercial, defence, and space aircraft worldwide, has selected the Flatirons’ Training Services group to serve as its primary developer for training content. The contract includes developing new training materials, updating existing source materials, and making modifications to training content used by Honeywell’s employees and customers for servicing and maintaining Honeywell products. In 2009, Honeywell Aerospace selected Flatirons as its global supplier for technical publications services,
  • 14. BOEING EXPANDS CUSTOMERS' FUEL-EFFICIENCY CAPABILITIES BY ACQUIRING ETS AVIATION Boeing (NYSE: BA) today announced an agreement to acquire ETS Aviation, a provider of fuel-efficiency management and analytics software. ETS Aviation solutions lead the market, providing more than 120 airlines and corporate flight departments the tools necessary to accurately monitor fuel consumption, identify fuel savings opportunities, and track and report carbon emissions. ETS Aviation's fuel efficiency solutions support more than 600 commercial aircraft across nearly 900,000 flights annually. GARUDA INDONESIA AIRLINES GOES LIVE WITH TCS SWIFT MRO SOLUTION Tata Consultancy Services a leading IT services, consulting and business solutions organization, today announced the go-live of a new Maintenance, Repair and Overhaul (MRO) application program with PT Garuda Indonesia (Persero) Tbk. (Garuda Indonesia Airlines), Indonesia’s national airline, via its aircraft maintenance subsidiary GMF Aeroasia. Garuda’s relationship with TCS began in 2012 when the airline sought a solution to upgrade, consolidate and enhance its MRO technology infrastructure which was spread across numerous applications from multiple vendors. The program to implement the TCS SWIFT MRO platform moved from blueprint phase to go-live in 13 months, much faster than a typical MRO project that can take three to five years to complete. With the TCS SWIFT MRO solution, Garuda replaced over 50 legacy applications, implemented over 300 business processes, and migrated over 3 million records of data for 140 aircraft and fitted parts into a unified solution. The first phase of the project, now live, comprises the SAP-based end-to-end pre-configured SWIFT MRO solution for MRO, supply chain processes, finance and human resources modules.