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“using
our
crea-vity,
insight,
and
experience
to
invent
be7er
ways
of
doing
business…”




                            All content copyright Cultivar Consulting 2010
Company
Background…

                     James
Rock
started
this
independent
consultancy
in
2000
a;er
a
line

                     management
 career
 in
 the
 automo<ve
 and
 defence
 industries,

                     followed
by
8
years
with
major
consul<ng
firms.

He
has
developed
a

                     long
 track
 record
 of
 delivering
 successful
 client
 assignments
 across

                     many
sectors.




Working
closely
with
our
clients
to
understand
their
issues.


Developing
and
implemen<ng
prac<cal
solu<ons.


Delivering
programmes
that
bring
sustainable
change
to
our
clients


business.



                               All content copyright Cultivar Consulting 2010
CULTIVAR
–
Some
Defini<ons…

 
A
special
plant
variety
that
has
been
produced
in

 cul<va<on
by
selec<ve
breeding.

 
An
organism
of
a
kind
origina<ng
and
persistent
under

 cul<va<on.

 
A
variety
of
a
plant
origina<ng
through
cloning
or

 hybridiza<on.

 These
hor<cultural
defini<ons
are
analogous
to
business…

CULTIVAR
Consul<ng
help
clients
to
nurture
something
special

                   All content copyright Cultivar Consulting 2010
Two
Key
Challenges
for
Senior
Managers…
    GROWTH
     
                 
                 







PROFITABILITY




       i.e.
The
key
drivers
of
Shareholder
Value


               All content copyright Cultivar Consulting 2010
Strategic
Op<ons
Are
O;en
Driven
(or
Limited)

             by
Current
Performance
                              Company                        Company    Company   Company
                                 A                              B          C         D

GROWTH
 
        



PROFITABILITY

                      which
company
are
you?

            how
can
your
Shareholder
Value
be
improved?
                       All content copyright Cultivar Consulting 2010
Typical
Strategies
             
Consolida<on                                             
Leadership
maintenance
             •
Site
ra<onalisa<on                                      •
New
opportunity
search
             •
Process
integra<on                                      •
Product/Market
expansion
             •
Product/Customer
focus
                                 •
Acquisi<ons
in
new
areas
             •
Budgetary
control                                       •
Equity
buy‐back
Low


High
GROWTH




             Survival                                                  Growth
seeking
             •
Cash
flow
focus                                          •
Product
investment
             •
Cost
cu^ng
priority                                     •
Marke<ng
focus
             •
Restricted
investment                                   •
Acquisi<ons
in
core
areas
             •
Seeking
stability                                       •
Financial
control
eased


                                             Low




High
                                            PROFITABILITY

                                All content copyright Cultivar Consulting 2010
Our
Focus
Is
on
Key
Value
Areas

                                      Business
                                      Strategy


Opera<ons
&                                                                         Financial
Supply
Chain                                                                        Planning
                     Performance
Improvement




               Innova<on
                                                Sales
&

                And
R&D                                                 Marke<ng




                       All content copyright Cultivar Consulting 2010
Our
Consul<ng
Resources
                    Automo<ve
            Industrial
                             Technology
   Healthcare

Sales
&
Marke<ng

Innova<on
and
R&D

Opera<ons
&

Supply
Chain

Finance




          We
have
a
matrix
of
func<onal
experts
from
key
sectors,
ac<ng
as

                   consultants,
interim
managers,
and
non‐execs


                                 All content copyright Cultivar Consulting 2010
Cultivar brings the right resource to the table

                                CULTIVAR




              We
have
over
1000
registered
associates
across
the
UK….

                  All content copyright Cultivar Consulting 2010
Cultivar brings the right resource to the table

                                  CULTIVAR


Consul<ng
 Business
   IT/IS

Supply
chain
 Marke<ng
Proj/Progr.
HR/Change
  Finance
  Strategy
                We
have
over
1000
registered
associates
across
the
UK….

                    All content copyright Cultivar Consulting 2010
Cultivar brings the right resource to the table

                                                  CULTIVAR


Consul<ng          Interims
 Business       Manufacturing
   IT/IS
            Retail
Supply
chain      Wholesale
 Marke<ng            IT/IS
Proj/Progr.         FMCG
HR/Change           Energy
  Finance      Financial
services
  Strategy
                              We
have
over
1000
registered
associates
across
the
UK….

                                    All content copyright Cultivar Consulting 2010
Cultivar brings the right resource to the table

                                                  CULTIVAR


Consul<ng          Interims                            Training
 Business       Manufacturing                      Management
   IT/IS
            Retail                          Leadership
Supply
chain      Wholesale                   Sales
and
Marke<ng
 Marke<ng            IT/IS                           Stress
Mgt.
Proj/Progr.         FMCG                            Presenta<on
HR/Change           Energy                         Team
Building
  Finance      Financial
services                    Func<onal
  Strategy
                              We
have
over
1000
registered
associates
across
the
UK….

                                    All content copyright Cultivar Consulting 2010
Cultivar brings the right resource to the table

                                                  CULTIVAR


Consul<ng          Interims                            Training                          Financial
 Business       Manufacturing                      Management                          Accountants
   IT/IS
            Retail                          Leadership                             Tax
Supply
chain      Wholesale                   Sales
and
Marke<ng                        Insolvency
 Marke<ng            IT/IS                           Stress
Mgt.                          Grants
Proj/Progr.         FMCG                            Presenta<on                        Bus.
Planning
HR/Change           Energy                         Team
Building                     Corporate
Finance
  Finance      Financial
services                    Func<onal
  Strategy
                              We
have
over
1000
registered
associates
across
the
UK….

                                    All content copyright Cultivar Consulting 2010
Cultivar brings the right resource to the table

                                                  CULTIVAR


Consul<ng          Interims                            Training                          Financial         Others
 Business       Manufacturing                      Management                          Accountants          Health
   IT/IS
            Retail                          Leadership                             Tax             Legal
Supply
chain      Wholesale                   Sales
and
Marke<ng                        Insolvency        Marke<ng
 Marke<ng            IT/IS                           Stress
Mgt.                          Grants             PR
Proj/Progr.         FMCG                            Presenta<on                        Bus.
Planning     Web
Services
HR/Change           Energy                         Team
Building                     Corporate
Finance      Events
  Finance      Financial
services                    Func<onal
  Strategy
                              We
have
over
1000
registered
associates
across
the
UK….

                                    All content copyright Cultivar Consulting 2010
A logical approach to implementing new processes
                   & systems…
Technical

                       Discover                    Define                           Develop              Deliver
Work
Stream


Work
Stream
   • Develop
As‐Is

                 understanding
                                    • Define
objec<ves
&
 • Iden<fy
resource

                                      benefits              requirements
                                                                                               •
Purchase
solu<on
                                                                                               •
Implement
Tasks          • Explore
“what
if”
 • Narrow
Op<ons
                     • 
Project
planning
                                                                                               •
Train
resources
               • Define
             • Develop
To‐Be
                     • 
Project
approval
                 opportuni<es         scenario



                      So
why
does
this
approach
oIen
fail?

                                  All content copyright Cultivar Consulting 2010
A business – wide approach to implementation is
                   required…
                                                                             Research
consistently
shows
that
over
two‐
                                                                              thirds
of
projects
fail
due
to
inadequate

                                                                                      aQenMon
to
these
areas
                                   Clarify
Strategic
                                        Vision

                          Re‐invent



                        
Re‐shape
                          Processes



                      


Behaviour


             Re‐build               
Re‐configure                                     Re‐orient
           InformaMon               
OrganisaMon                                       HRM
           Architecture             
Architecture                                   Architecture


IT
projects
oIen
focus
and

drive
from
here


                                   All content copyright Cultivar Consulting 2010
When change occurs we all go through the
           emotional Transition Curve…

             Shock
                          Discounting                                                            Internalisation

Personal
Well‐being                 Anger & Blame
              Disbelief

                               Preoccupation                                          Gradual Acceptance

                                                                                 Inevitability

                     Despair or Depression

                                                      Time



                                All content copyright Cultivar Consulting 2010
But change can be more sustainable if we
       introduce a modified Transition Curve…
             Euphoria      Energetic


                                                      Anger
                                                                            Total Commitment
                 Concern
Personal
Well‐being

                                                       Frustration




                                                 Time



                           All content copyright Cultivar Consulting 2010
The Cultivar approach to sustainable change…
                               Vision
and
Values,
Skills
and
 and
                               Vision and Values, Attitudes
                               Behaviours, Skills and
                               Competencies,
A^tudes
and


                               Competencies, Communication,
                               Behaviours,
Communica<on,

                               etc.                                                       Sustainable

                                                                                          Sustainable
                                                                                              Change
        Behavioural
Elements
                               etc.
                                                                                            Change

                                     Balanced Programme


                                                                                               Strategy
and
Plans,

                                                                                               Strategy and Plans,
                                                                                                   KPIs,
Processes,

                                                                                                  KPIs, Processes,
                                                                                                      Systems, etc.
                                                                                                      Systems,
etc.


                                                        Technical
Elements

   Combining
technical/hard
skills
with
behavioural/soI
skills
….

                                              All content copyright Cultivar Consulting 2010
Simultaneously applying parallel work-streams…

Technical

                  Discover                      Define                               Develop            Deliver
Work
Stream



Behavioural   





Establishing
           



Developing
                                                                                   Engaging         CemenMng
Work
Stream                                                                          The
              The

                   
the
need                  

the
Vision
                                                                                 organisaMon   



TransformaMon




                                All content copyright Cultivar Consulting 2010
Bringing additional people skills when
       implementing new processes & systems…

Behavioural      





Establishing
           



Developing
                                                                                      Engaging           CemenMng
                                                                                         The
               The

Work
Stream           
the
Need                  

the
Vision
                                                                                     OrganisaMon    



TransformaMon


Work
Stream   • Establish
need
&

 • Develop
a

                urgency              strategy
                                                                         • Empower
broad‐


                                                                           based
ac<on
                                                                                                   • Consolidate
gains
and

                                                                                                     produce
more
change
Tasks         • Create
a
guiding
    • Communicate
the

 • 
Generate
quick‐wins
                                                       
                                           • Ins<tu<onalise
the

                coali<on               vision                                                        new
culture




       Under‐pinned
with
Change
Management
tools
and
techniques
….

                                    All content copyright Cultivar Consulting 2010
Case
Study
1
–
Marine
Industry
Company
Background
A
leading
marine
industry
group
acquired
a
complimentary,
family
run
business
to
expand
its
exis<ng

product
range.

A;er
installing
a
new
MD
the
challenge
was
to
develop
an
integra<on
strategy
and

performance
improvement
programme.

Project
Detail
Based
on
3
sites,
ini<al
visits
revealed
that
whilst
profitable,
the
business
was
very
immature
in
terms
of

manufacturing
processes.
The
experience
and
capability
of
the
incumbent
management
team
was
limited

and
narrow
in
focus.
Group
plans
included
site
integra<on
and
new
product
opportuni<es.
A
two
stage

project
was
undertaken
that
mobilised
the
management
team
and
workforce
to
address
key
areas

including
manufacturing
effec<veness,
cost
reduc<on,
and
simultaneously
‐
staff
culture,
morale
and

development.
A
change
programme
was
developed
and
implemented
that
captured
quick‐wins,
focused

improvements
in
key
areas
with
targets
set
over
2
years,
ra<onalising
sites,
releasing
working
capital,

introducing
an
addi<onal
product
range,
and
improving
process
performance
across
the
business.




                                     All content copyright Cultivar Consulting 2010
Case
Study
2
–
Dotcom
Start‐up
Background
A;er
successfully
developing
an
early
internet
business
and
selling
it
to
a
major
compe<tor,
a
young
and

entrepreneurial
team
had
ideas
for
an
exci<ng
and
larger
B2B
internet
company
in
the
recruitment

sector.

Recognising
the
need
to
raise
significant
investment
they
approached
James
to
develop
a
robust

business
plan
which
could
be
used
to
approach
VC’s,
Incubator
companies,
and
Business
Angels.

Project
Detail
James
worked
with
the
team
to
develop
a
business
plan
covering
a
five‐year
period,
during
which
the

company
would
mature
from
a
business
start‐up
to
a
£50m
turnover
enterprise
with
significant

resources.

Key
areas
of
the
plan
included
compe<tor
analysis,
technical
plamorm
development,
sales
&

marke<ng
strategy
and
opera<ons
strategy
as
the
business
matured
and
grew
in
scale.

James

subsequently
joined
the
team
as
CEO
and
assisted
in
the
search
for
poten<al
investors,
leading
in
fund‐
raising
presenta<ons,
and
eventually
anrac<ng
an
interna<onal
bank
to
commit
£3m
start‐up
and

development
funding
for
a
20%
equity
stake.





                                                                                    RecruitSolve.com
                                   All content copyright Cultivar Consulting 2010
Case
Study
3
–
UK
Subsidiary
Background
This
Japanese
mul<‐na<onal
is
in
the
Fortune
Top
100
companies,
but
a
growing
UK
subsidiary
had
begun

to
stagnate.
James
undertook
a
diagnos<c
exercise
to
explore
why
this
was,
and
was
then
invited
to
become

Interim
MD
to
implement
new
strategies
designed
to
transform
the
organisa<on
and
take
it
to
its
next

phase
of
growth.

Project
Detail
5
years
a;er
its
launch,
this
company
had
successfully
become
market
leader
in
its
maturing
UK
markets.


Seeking
to
con<nue
its
strong
growth,
the
management
team
then
pursued
a
market
prolifera<on
strategy

–
taking
them
into
unknown
sectors
with
linle
success.

James
quickly
iden<fied
this
issue
and
developed
a

new
marke<ng
strategy
designed
to
exit
unprofitable
segments,
and
pursue
interna<onal
expansion
for
its

key
product
range
in
Europe.

Over
a
six‐month
period
James
implemented
this
strategy
and
nego<ated
a

deal
to
acquire
25%
equity
in
the
distributor
for
its
largest
European
market,
and
take‐over
its
largest
UK

compe<tor
as
the
basis
to
ra<onalise
opera<ons
and
increase
opera<onal
scale
to
support
planned
growth.




                                     All content copyright Cultivar Consulting 2010
Case
Study
4
–
Healthcare
Company
Background
This
leading
UK
healthcare
group
provide
and
maintain
medical
equipment
for
local
authori<es
and

NHS
trusts.
The
market
for
its
service

offering
was
growing
rapidly,
but
divisional
performance
had

declined
rapidly
over
a
2
year
period,
leading
to
increasing
financial
losses,
customer
dissa<sfac<on

and
churn,
low
employee
morale
and
high
turnover
in
key
management
and
staff
posi<ons.

Project
Detail
Using
a
3
phase
approach
James
worked
with
divisional
staff
to
develop
and
understanding
of
the
“as‐
is”
situa<on,
develop
a
“to‐be”
proposi<on
for
an
organisa<onal
re‐design,
and
implementa<on
plans.


Scope
of
the
project
covered
all
UK
field
service
opera<ons
and
suppor<ng
departments,
including
key

processes,
suppor<ng
IT
systems,
and
management
and
staff
rela<onships
and
competencies.

James

stayed
on
to
help
implement
the
solu<on
developed,
and
in
3
months
performance
had
recovered
to

exceed
targets.


Over
the
next
2
years
output
has
grown
25%,
customer
sa<sfac<on
and
employee

morale
drama<cally
improved,
and
a
new
mobile
data
system
introduced
as
a
plamorm
for
growth.




                                   All content copyright Cultivar Consulting 2010
Case Study 5 – Automotive SME
Background
This
privately
owned
SME
had
been
established
in
the
UK
automo<ve
sector
for
15
years.

With
a

reputa<on
for
quality
and
innova<on
it
had
developed
partnerships
with
Land
Rover
but
in
a
shrinking
UK

market
needed
to
expand
to
survive
and
maximise
shareholder
value
for
the
owners
of
the
business.

Project
Detail
                                                              

James
iden<fied
the
poten<al
to
launch
the
business
into
the
European
OEM
automo<ve
components

sector,
focusing
on
its
core
capabili<es,
and
simultaneously
launch
a
range
of
technically
superior

products
into
the
a;ermarket
and
accessory
sector.

James
developed
and
led
a
group
of
associates
as
a

virtual
marke<ng
team
that
created
marke<ng
collateral
including
web‐sites,
video,
printed
brochures,

backed
by
a
PR
team,
and
launched
the
new
business
venture
at
the
Bri<sh
Interna<onal
Motor
Show
and

at
the
largest
European
auto
components
trade
fair
in
Frankfurt.
James
con<nues
to
advise
the

management
team
on
execu<ve
development
and
resolving
key
business
issues.




                                    All content copyright Cultivar Consulting 2010
Some
Other
Previous
Clients…




       All content copyright Cultivar Consulting 2010
Summary
       Cul<var
Consul<ng

has
a
simple
proposi<on
–
“using
our
crea<vity,

       insight,
and
experience
to
invent
bener
ways
of
doing
business…”

       Our
business
model
provides
high
quality
and
industry
experienced

       consultants
across
key
sectors
‐
at
very
compe<<ve
rates

       We
have
a
proven
track
record
of
delivering
results
for
our
clients
–

       delivering
shareholder
value



CULTIVAR
ConsulMng
can
help
YOU
to
nurture
something
special
within
your

                              business

                           All content copyright Cultivar Consulting 2010
Contact
us…



                 Website
:
www.cul<var.co.uk
                 Blog:
The
Big
Business
Issue
                 Twiner:
@Cul<var
                 Phone:
+44
(0)
7802
976806
                 Email:
james.rock@cul<var.co.uk




All content copyright Cultivar Consulting 2010

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Introducing CULTIVAR Consulting February 2011

Hinweis der Redaktion

  1. We all go through the Transition Curve at different rates We are probably going through other change curves at the same time (emotional, family etc ) People ‘think’ it’s wrong to have these feelings and often ‘guilt’ forces its way through Those championing the change tend to forget that others will not be as far up the curve as they are The organisation sees these behaviours as ‘negative’ BUT they are a natural reaction
  2. It’s ‘our’ idea (therefore it must be good) But we do experience some lows: We become concerned when others act against it, offer resistance or are just not onboard We become angry when the forces against become openly hostile We become frustrated when things are not moving as fast as we would like BUT these are relatively minor dips - we ‘see it through’ because we are totally committed
  3. Often the behavioral activities need to be visible earlier than the technical activities. I.e. the need to change, setting a vision, as a basis for recruiting early adopters and champions. Demonstrate a willingness to include all inputs as a way of securing buy-in. Break down inter-departmental barriers. Find out the problems at the coal face - help the workforce see that the problems they face day-to-day can be solved - show them how the new systems can do that - let them be part of the decision making process. Use tried and tested change management tools: employee surveys; structured communications; visioning processes; team development; counselling/mentoring; training needs development; etc. Engage and Communicate are the keywords….