1. IT Survey Analysis Nicholas Koukoumelidis Ira Belenson James Igoe Information Systems Professor Kim Summer 2002

4. Sample Means Mode Mean St Dev Average Response 6 5.54 1.14 by Company DB AON Citibank Count 7 18 15 Mean 5.13 5.78 5.45 by IS/Non-IS IS Non-IS Difference Count 15 25 Mean 5.49 5.57 0.08 Experience < 5 years > 5 years Count 10 30 Mean 5.81 5.45 0.36 Management Mgt. Staff Difference Count 26 14 Mean 5.52 5.59 0.07

5. Company Differences (Chart)

6. Company Differences (Questions) 2.9 Specifying, Developing, & Recruiting Human Resources for IS 2.10 Understanding IS roles and contribution 2.2 Measuring the Productivity and Effectiveness of IS Investment 2.12 Aligning the IS Organization with the Enterprise 2.13 Facilitating and Managing End-User Computing 2.14 Managing Organizational Data as Corporate Resources 2.21 Addressing IS Ethical and Legal Issues 2.22 Managing Electronic Business on the Internet 2.23 Managing Enterprise Resource Planning (ERP) Systems

7. Company Similarities (Questions) 2.1 Using IS/IT for Competitive Advantages 2.2 Managing & Planning Telecom Facilities & Networks 2.3 Having a Responsive IT infrastructure 2.4 Developing Better Decision Support Tools 2.5 Improving the Effectiveness of IS Development 2.16 Improving IS Strategic Planning 2.17 Improving Information Security and Control 2.18 Planning and Managing Disaster Recovery 2.19 Managing Global Information Systems

8. Experience and Communication