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BUSINESS
ETHICS
JRA & Associates
ORIGIN IN GLOBAL SCENARIO -
 Approximately in early 1970s, the term
'business ethics' came into common
use in the United States. Originally, this
term was used in academy and
research.
 As the term entered more general
usage in the media and public
discourse, it often became equated with
either business scandals or more
broadly with what can be called "ethics
in business”.
 After the mid-70s, business ethics
became institutionalized at many levels.
 By the mid-1980s, there were at least
100 courses in business ethics taught
across the country to more than 40,000
students.
 ‘Business ethics’ involves applying
ethical principles to the activities of
business and to the relationships
between businesses and various
stakeholders. It applies to a wide
range of business activities such
relationship with suppliers,
employees, consumers as well as
the overall governance system by
which a company is directed and
controlled.
 Business ethics, as a movement,
referred to the development of
structures internal to the
corporation which are likely to help
it & its employees to act ethically,
as opposed to the structures that
provide incentives to act
unethically.
JRA & Associates
LEGALIZING BUSINESS ETHICS -
Foreign Corrupt Practices
Act, 1977
 Established after a series
of scandals involving
bribery by U. S. firms
abroad
Sarbanes-Oxley Act,
2002
 Passed as a result of a rash of
scandals involving Enron,
WorldCom, Arthur Andersen
and other prominent
corporations
 The Act requires, that the CEO
and CFO certify the fairness
and accuracy of corporate
financial statements (with
criminal penalties for knowing
violations) and a code of ethics
for the corporation's senior
financial officers, as well as
requiring a great deal more
public disclosure
 First piece of legislation
that attempted to control
the actions of U.S.
corporations in foreign
countries
 20 years later, the OECD
countries agreed to adopt
similar legislation
JRA & Associates
FUNDMENTAL PRINCIPLES OF
BUSINESS ETHICS -
‱ All rules & norms should
be equally applicable to
all
‱ In other words,
favoritism and partiality
should not be allowed
Standardized
‱ The prospective effects
of business ethics
should be objectively
available to all in the
form of stated policy
statements
‱ As such, ‘others’ are so
important for its
successful
implementation
Workable
‱ Commitment on top
management’s part is
critically important
‱ Only when the top
management
demonstrates its
commitment to
business ethics, then
only it is likely to work
Driven from
the Top
JRA & Associates
CASE STUDIES
(ETHICAL FALLOUTS) -
Nike –
 Since the mid 90’s, Nike has
faced a barrage of criticism
from labour rights activists,
media and others for human
rights violations in their
factories in the third world
countries
 Ernst and young,
commissioned by Nike to audit
one of its factories, reported
presence of unacceptable
standards of chemicals and
cases of employee health
problems
Primark –
 The BBC's Panorama program,
which carried out a six-month
investigation, alerted Primark to
the problem of the suppliers sub-
contracted smaller firms, which
were using child labour to carry
out embroidery and sequin work
 New code of practices for
suppliers were established which
prohibited the use of child labour
in its manufacturing chain
JRA & Associates
PREVALENT CORRUPTION
!!
BIGGEST CHALLENGE AHEAD
 In the past years, India has witnessed
several scams of unprecedented
magnitude. Amongst the ones are-
‱ 2G spectrum
‱ Adarsh Housing Society
‱ Commonwealth Games
‱ Land scams in Karnataka
These scams have established a
dangerous nexus between politicians-
administrators-businessmen.
“State practices exhibit substantial legal and policy incoherence and gaps. The most
common gap is the failure to enforce existing laws”
- John Ruggie
SOLUTION?? 
“Stringent Code of Ethics for Indian Industry”
JRA & Associates
CORPORATE GOVERNANCE -
Corporate Governance
&
Business Ethics
 Both have cognate interests
 Both promote greater transparency of functioning &
accountability within business houses
 Need of external Chairman in the
Board of Directors
 Regular meetings of the Board
 Accurate financial reports and
extensive disclosures in this
regard
Norms of Corporate Governance -
With this in view, corporate governance would do well
to be more proactive on management issues & take
within its ambit the following tasks as well-
 Evaluation of Company’s strategic planning
process
 Assessment of the level and clarity of upstream
and downstream communication
 Implementation of a risk management mechanism
that would safeguard interest of stakeholders
 Conducting orientation & educational workshops
JRA & Associates
Section 134 casts responsibility on the Board of Directors to disclose in Board’s report-
 Composition of CSR Committee
 Details of CSR policy
 CSR related initiatives taken during the financial year
India At Work (SURVEY) :
What Our Employees Think Of Job Ethics..??
*Source: Hindustan Times, C-Fore
Certain number of working professionals across sectors and salary brackets were
quizzed to analyze the level of honesty and dedication that Indians felt towards their
professional lives. Extracts are hereunder-
11%
28%
23%
38%
“How much time is it okay to
waste time at work..?”
1 hour
Taking a short break of 15 minutes
every few hours is okay
I believe in completing work first
before thinking of leisure
I see no harm as long as I'm
completing my duties on time
JRA & Associates
66%
11%
18%
5%
“Do you think it is important to report to
work on time..?”
Yes Absolutely
No
Only on days where there is some
meeting deadline
Only juniors/trainees should report
on time
Findings :
More than half (52%) of working professionals in India do not enjoy their work and do not
look forward to new challenges at work. About 29% of the work force in both organised as
well as unorganised sectors feels that wasting time at work has become an unwritten office
culture.
The majority is working because of compulsions; obviously there is a little chance of them
putting their best foot forward. It's often also the lack of a happy work atmosphere that
results in compromised work ethics.
JRA & Associates
NEED FOR ETHICAL WHISTLE
BLOWING -
JRA & Associates
Whistle blowing is a necessary facet within an organization. Without it, fraud,
misconduct, and failure become prominent within an organization.
Thus, by promoting clear communication, keeping the organization's goals in focus for the
entire organization, one can certainly minimize their chances of reaching an organizational
disaster
 Section 177 of the Companies Act,
2013 requires every listed company
to establish a vigil mechanism for
the directors and employees, thereby
providing a framework for
responsible and secure whistle
blowing/vigil mechanism
 Provision for direct access to the
chairperson of the Audit Committee
in appropriate or exceptional cases
has also been made
 With effect from Oct 1, 2014-
Clause 49 of the Listing Agreement
between listed companies and the
Stock Exchanges, inter alia, provides
for a non-mandatory requirement
for all listed companies to establish
a mechanism called ‘Whistle Blower
Policy’ for employees to report to the
management instances of unethical
behaviour, actual or suspected,
fraud or violation of the company’s
code of conduct
PROMOTING AN ETHICAL
WHISTLE BLOWING CULTURE -
JRA & Associates
 Creating a Policy -
 Formal mechanisms for reporting violations, such as hotlines and mailboxes
 Clear communications about the process of voicing concerns and bans on retaliation
 Getting Endorsement From Top Management -
 Demonstrating a strong commitment to encourage whistle blowing
 Communicated by line managers at all levels, who are trained continuously in creating an
open-door policy regarding employee complaints
 Publicizing the Organization's Commitment -
 Publicly acknowledging and rewarding employees who pinpoint ethical issues is one way to
send the message that management is serious about addressing issues before they become
endemic
 Assess the Organization’s Internal Whistle blowing System -
 Finding out employees' opinions about the organization's culture vis-Ă -vis its commitment to
ethics and values
 Investigate and Follow Up -
 Managers be required to investigate all allegations promptly and thoroughly, and report the
origins and the results of the investigation to a higher authority
CONCLUSION -
 Stakeholders want to be associated with responsible organisations. Operating with
integrity must be a key part of sustainable success for business. More recently, the
concept of sustainability has become important in the notion of ethical and responsible
business. By definition, this adds a long term dimension
 Having clearly articulated values and an ethics policy is seen to be good governance
practice; it is one of the hallmarks of a well-run business
Companies Act, 2013 mandates increased corporate transparency and
accountability in order to strengthen corporate governance and provides for
provisions to ensure ethical and vigilant activities of directors and other
professionals in the company
JRA & Associates
Ethics go far beyond the legal requirements for a company and is, therefore,
about discretionary decisions and behaviour guided by values

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Ethics In A Corporate Environment

  • 2. ORIGIN IN GLOBAL SCENARIO -  Approximately in early 1970s, the term 'business ethics' came into common use in the United States. Originally, this term was used in academy and research.  As the term entered more general usage in the media and public discourse, it often became equated with either business scandals or more broadly with what can be called "ethics in business”.  After the mid-70s, business ethics became institutionalized at many levels.  By the mid-1980s, there were at least 100 courses in business ethics taught across the country to more than 40,000 students.  ‘Business ethics’ involves applying ethical principles to the activities of business and to the relationships between businesses and various stakeholders. It applies to a wide range of business activities such relationship with suppliers, employees, consumers as well as the overall governance system by which a company is directed and controlled.  Business ethics, as a movement, referred to the development of structures internal to the corporation which are likely to help it & its employees to act ethically, as opposed to the structures that provide incentives to act unethically. JRA & Associates
  • 3. LEGALIZING BUSINESS ETHICS - Foreign Corrupt Practices Act, 1977  Established after a series of scandals involving bribery by U. S. firms abroad Sarbanes-Oxley Act, 2002  Passed as a result of a rash of scandals involving Enron, WorldCom, Arthur Andersen and other prominent corporations  The Act requires, that the CEO and CFO certify the fairness and accuracy of corporate financial statements (with criminal penalties for knowing violations) and a code of ethics for the corporation's senior financial officers, as well as requiring a great deal more public disclosure  First piece of legislation that attempted to control the actions of U.S. corporations in foreign countries  20 years later, the OECD countries agreed to adopt similar legislation JRA & Associates
  • 4. FUNDMENTAL PRINCIPLES OF BUSINESS ETHICS - ‱ All rules & norms should be equally applicable to all ‱ In other words, favoritism and partiality should not be allowed Standardized ‱ The prospective effects of business ethics should be objectively available to all in the form of stated policy statements ‱ As such, ‘others’ are so important for its successful implementation Workable ‱ Commitment on top management’s part is critically important ‱ Only when the top management demonstrates its commitment to business ethics, then only it is likely to work Driven from the Top JRA & Associates
  • 5. CASE STUDIES (ETHICAL FALLOUTS) - Nike –  Since the mid 90’s, Nike has faced a barrage of criticism from labour rights activists, media and others for human rights violations in their factories in the third world countries  Ernst and young, commissioned by Nike to audit one of its factories, reported presence of unacceptable standards of chemicals and cases of employee health problems Primark –  The BBC's Panorama program, which carried out a six-month investigation, alerted Primark to the problem of the suppliers sub- contracted smaller firms, which were using child labour to carry out embroidery and sequin work  New code of practices for suppliers were established which prohibited the use of child labour in its manufacturing chain JRA & Associates
  • 6. PREVALENT CORRUPTION
!! BIGGEST CHALLENGE AHEAD  In the past years, India has witnessed several scams of unprecedented magnitude. Amongst the ones are- ‱ 2G spectrum ‱ Adarsh Housing Society ‱ Commonwealth Games ‱ Land scams in Karnataka These scams have established a dangerous nexus between politicians- administrators-businessmen. “State practices exhibit substantial legal and policy incoherence and gaps. The most common gap is the failure to enforce existing laws” - John Ruggie SOLUTION?? 
“Stringent Code of Ethics for Indian Industry” JRA & Associates
  • 7. CORPORATE GOVERNANCE - Corporate Governance & Business Ethics  Both have cognate interests  Both promote greater transparency of functioning & accountability within business houses  Need of external Chairman in the Board of Directors  Regular meetings of the Board  Accurate financial reports and extensive disclosures in this regard Norms of Corporate Governance - With this in view, corporate governance would do well to be more proactive on management issues & take within its ambit the following tasks as well-  Evaluation of Company’s strategic planning process  Assessment of the level and clarity of upstream and downstream communication  Implementation of a risk management mechanism that would safeguard interest of stakeholders  Conducting orientation & educational workshops JRA & Associates Section 134 casts responsibility on the Board of Directors to disclose in Board’s report-  Composition of CSR Committee  Details of CSR policy  CSR related initiatives taken during the financial year
  • 8. India At Work (SURVEY) : What Our Employees Think Of Job Ethics..?? *Source: Hindustan Times, C-Fore Certain number of working professionals across sectors and salary brackets were quizzed to analyze the level of honesty and dedication that Indians felt towards their professional lives. Extracts are hereunder- 11% 28% 23% 38% “How much time is it okay to waste time at work..?” 1 hour Taking a short break of 15 minutes every few hours is okay I believe in completing work first before thinking of leisure I see no harm as long as I'm completing my duties on time JRA & Associates
  • 9. 66% 11% 18% 5% “Do you think it is important to report to work on time..?” Yes Absolutely No Only on days where there is some meeting deadline Only juniors/trainees should report on time Findings : More than half (52%) of working professionals in India do not enjoy their work and do not look forward to new challenges at work. About 29% of the work force in both organised as well as unorganised sectors feels that wasting time at work has become an unwritten office culture. The majority is working because of compulsions; obviously there is a little chance of them putting their best foot forward. It's often also the lack of a happy work atmosphere that results in compromised work ethics. JRA & Associates
  • 10. NEED FOR ETHICAL WHISTLE BLOWING - JRA & Associates Whistle blowing is a necessary facet within an organization. Without it, fraud, misconduct, and failure become prominent within an organization. Thus, by promoting clear communication, keeping the organization's goals in focus for the entire organization, one can certainly minimize their chances of reaching an organizational disaster  Section 177 of the Companies Act, 2013 requires every listed company to establish a vigil mechanism for the directors and employees, thereby providing a framework for responsible and secure whistle blowing/vigil mechanism  Provision for direct access to the chairperson of the Audit Committee in appropriate or exceptional cases has also been made  With effect from Oct 1, 2014- Clause 49 of the Listing Agreement between listed companies and the Stock Exchanges, inter alia, provides for a non-mandatory requirement for all listed companies to establish a mechanism called ‘Whistle Blower Policy’ for employees to report to the management instances of unethical behaviour, actual or suspected, fraud or violation of the company’s code of conduct
  • 11. PROMOTING AN ETHICAL WHISTLE BLOWING CULTURE - JRA & Associates  Creating a Policy -  Formal mechanisms for reporting violations, such as hotlines and mailboxes  Clear communications about the process of voicing concerns and bans on retaliation  Getting Endorsement From Top Management -  Demonstrating a strong commitment to encourage whistle blowing  Communicated by line managers at all levels, who are trained continuously in creating an open-door policy regarding employee complaints  Publicizing the Organization's Commitment -  Publicly acknowledging and rewarding employees who pinpoint ethical issues is one way to send the message that management is serious about addressing issues before they become endemic  Assess the Organization’s Internal Whistle blowing System -  Finding out employees' opinions about the organization's culture vis-Ă -vis its commitment to ethics and values  Investigate and Follow Up -  Managers be required to investigate all allegations promptly and thoroughly, and report the origins and the results of the investigation to a higher authority
  • 12. CONCLUSION -  Stakeholders want to be associated with responsible organisations. Operating with integrity must be a key part of sustainable success for business. More recently, the concept of sustainability has become important in the notion of ethical and responsible business. By definition, this adds a long term dimension  Having clearly articulated values and an ethics policy is seen to be good governance practice; it is one of the hallmarks of a well-run business Companies Act, 2013 mandates increased corporate transparency and accountability in order to strengthen corporate governance and provides for provisions to ensure ethical and vigilant activities of directors and other professionals in the company JRA & Associates Ethics go far beyond the legal requirements for a company and is, therefore, about discretionary decisions and behaviour guided by values