National Postal Forum 2012 Managing Your Career
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It's time for you to become an active player in directing your career development rather than leaving it up to others to make things happen for you. This session will give you practical information and an easy to follow game plan for - conducting a job search; marketing yourself; and advancing your career
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National Postal Forum 2012 Managing Your Career
- 1. National Postal Forum April 1 – 4, 2012 Orlando, FL Title: Managing Your Career Scheduled For: Monday, April 2 – Miami 10:00 am – 11:00 am Presented By: James P. Mullan, CMDSM Oce Business Services Marlene O’Hare, CMDSM Linde North America, Inc.
- 3. New Age Workforce Pre-Baby Boomers (pre-1947) Senior Managers Strong Financial Ethic Baby Boomers (1947 – 1965) Middle Managers Strong Work Ethic Parental Values Generation “X” (1965 – 1980?) New Workers, Technical Focus on Personal Values 3
- 4. Definitions Job Act Affair Function Position Task A specific duty, role, or function. A regular remunerative position. Work Act Action Labor Operation Task Vocation Activity in which one exerts strength or faculties to do or perform something. The labor, task, duty that affords one their accustomed means of livelihood. Career Advance Course Progression Vocation Pursuit of consecutive progressive achievement, especially in public, professional, or business life. A Profession for which one trains and which is undertaken as a permanent calling. 4
- 5. Separation… The Time Comes Voluntary vs. Involuntary Resign Layoff Outsourced “You’re Fired” “You are no longer needed” The Emotions Control… is Lost Focus Your Career Your Objectives Develop Your Market Strategy 5
- 6. Maintain Control of Your Career Build Your Network Educate Yourself Keep Control Remember… Nothing Lasts Forever! 6
- 7. 1. Managing Transitions A. What It Takes To Succeed B. What Does Change Mean For You? C. Coping With A Change In Employment 7
- 8. 2. The Zeroing-In Process A. Preparation Phase B. Market Research Phase C. Focus Phase D. Closure Phase 8
- 9. 3. Preparation Phase A. Begin At The Beginning B. Reviewing Your Accomplishments C. Defining Your Abilities D. What Is A Strength ? E. Taking Your Strengths To Market F. Elements Of A Career Objective 9
- 10. 4. Your Resume A. What Is A Resume ? B. Key Elements Of A Resume C. Choosing A Resume Format 10
- 11. 5. Market Research Phase A. Overview B. The Job Market C. Formal Market Approaches D. Informal Market Approaches E. Approach Courtesies & Communications F. Identifying Target Industries & Companies G. Market Research Summaries 11
- 12. 6. Marketing Communications A. Letters B. Telephone Communications C. Presenting The Right Image 12
- 13. 7. Closure Phase A. Steps To Closure B. Job Interview Process C. Three Types Of Interviews D. Preparing A “Reason For Leaving” Statement E. Interview Questions F. Questions You Should Ask The Interviewer G. Salary Discussions / Negotiations H. References 13
- 14. The Interview Sometimes seemingly well-qualified job applicants interview poorly because they don’t ask the right questions early in the interview. By asking the right questions at the right time, you’ll get information that will help you give the interviewer better answers and convince them you’re suitable for the position. 14
- 15. Tell Me About Yourself… Who you are – work related Key skills or qualifications Summarize business chronology Illustrate accomplishments How qualifications can best serve an employer – transferable skills Reason why you are looking 15
- 16. 8. Action Plan A. Keeping Track B. Structuring Your Campaign C. Stop Procrastinating 16
- 17. 9. Resources A. Directories B. The Internet 17
- 18. 10. Comparison Forms A. Company Focus B. Job Focus C. Compensation D. Personal Focus E. Community Focus 18
- 19. Your New Career Maintain positive attitude Leave your “Baggage” behind Be visible from the start Team, tact, & professional 19
- 20. Contact Information James P. Mullan, CMDSM Marlene O’Hare, CMDSM National Operations Manager Supervisor Office Services Oce Business Services, Inc. Linde North America, Inc. Chubb & Son 575 Mountain Avenue 15 Mountain View Road Murray Hill, NJ 07974 Warren, NJ 07059 908-771-1275 office 908-903-2869 office 908-906-4961 cell 201-779-9355 cell 908-771-1701 fax 908-903-2027 fax marlene.o’hare@linde.com jmullan@chubb.com 20
Hinweis der Redaktion
- INTRODUCTION
- HOUSEKEEPING
- job 1. a piece of work, especially a specific task done as part of the routine of one's occupation or for an agreed price: 2. a post of employment; full-time or part-time position: 3. anything a person is expected or obliged to do; duty; responsibility: work 1. exertion or effort directed to produce or accomplish something; labor; toil. 2. something on which exertion or labor is expended; a task or undertaking 3. productive or operative activity. 4. employment, as in some form of industry, especially as a means of earning one's livelihood: to look for work. 5. one's place of employment: Career 1. an occupation or profession, especially one requiring special training, followed as one's lifework 2. a person's progress or general course of action through life or through a phase of life, as in some profession or undertaking 3. success in a profession, occupation, etc.
- A. WHAT IT TAKES TO SUCCEED - A positive outlook will do more than carry you through the transition. It will be the bedrock of your actions and, ultimately, the reason you succeed. Take Personal Inventory Identify past successes, current strengths, overall work style and personal preferences. Refine Your Career Objective It must be clear, focused and realistic – based firmly on your greatest strengths. Make A Dynamic presentation Your resume and self-presentation must show you at your highest level of effectiveness. A Marketing Strategy A sound strategy will enable you to use your time most efficiently, and will be essential to the successful outcome of your market campaign. Build A Career Contact Network Business relationships are vital campaign resources. Polish Your Interviewing and Negotiating Skills Effective verbal skills can convert opportunities into job offers. Be Thorough and Persistent Write effective letters, conduct productive meetings, and follow up on opportunities.
- A. PREPARATION PHASE (Understanding Self) • Develop a focused career objective, based upon your greatest strengths. • Prepare oral and written presentations of your objective. • Learn contact development and interview management. • Develop communication skills (letter, telephone techniques). B. MARKET RESEARCH PHASE (Understanding Others) • Explore 5 to 7 industries or sectors (job and career options) that are relevant to your career objective. • Develop a career contact network. • Prepare written research summaries for each sector or option explored. • Refine the list of target companies. C. FOCUS PHASE • Obtain feedback from at least three key contacts. • Narrow down the sectors to the one (or two) that will provide the best opportunity for you to achieve your objective. D. CLOSURE PHASE • Complete the list of target companies that meet your geographic, size, and industry requirements. • Approach the decision makers in each company on your target list. Begin with those already in your network. • Complete the job interview process. • Negotiate the details of a job offer and compensation. • Acceptance of a job offer.
- A. BEGIN AT THE BEGINNING The aim of this session and handout is to assist you in finding the right position – not just another job. The right position will use your greatest strengths and will motivate you with the challenge, recognition, or opportunity for growth that you are seeking. You may find such a position through blind luck. However, your odds are much better if you truly know yourself, know your strengths, know what factors motivate you and know what makes you valuable to others. The first step in your job search is to develop a career objective that clearly and accurately describes the kind of position that is best for you. To be effective, that objective must reflect your abilities, interests, and temperament, as well as your experience. Your job search really begins with an honest self-evaluation. B. REVIEWING YOUR ACCOMPLISHMENTS By taking a close look at the things, which you have achieved during your life and career, you can begin to get an idea of the kinds of things you might want to do in the future. Knowing and expressing what you can do well will help you: • Build self-confidence, a key to success • Locate the position that fits you best • Communicate effectively in interviews and meetings An accomplishment is an activity that gives you pleasure, fulfillment, and a feeling of pride and success. It can be large or small in scope, routine or extraordinary, frequent or once only, work-related or personal. These accomplishments represent you functioning at your best, sometimes overcoming difficulties, and believing in yourself and your ideas.
- WHAT IS A RESUME? A resume is a short, professional account of your career and qualifications. It is important to your market campaign for a number of reasons: 1. Writing a resume helps you organize your thinking and show how your past experience supports your objectives. It also helps you express yourself more effectively during interviews. 2. Some of the people you will be meeting may be uncomfortable without a written introduction or guide. 3. It can occasionally open doors for you a s you build a network on contacts. 4. It provides documentation for a third-party spokesperson. A search firm or employment agency, can forward it to a prospective employer for review. 5. It provides a good document to leave behind or attach to a follow-up note. It can reinforce the impression you made at an interview. It can be passed around to others in the company who might be looking for someone with your qualifications. KEY ELEMENTS OF A RESUME Heading Objective Background Summary (aka Summary of Qualifications or Career Summary) Accomplishments Professional Experience Education Personal Interests / Memberships / Affiliations C. CHOOSING A RESUME FORMAT The chronological resume is usually the right choice for a person seeking a similar or more senior position of the same type and in the same or closely related industry. The functiona l resume can be used to showcase your ability to perform a somewhat different job or to handle the requirements of a position in a different industry.
- A. OVERVIEW During this stage of your campaign your activities will be focused on achieving two primary objectives: 1. Exploring and collecting information on a number of options or industry segments that might fit your objective. 2. Developing ongoing relationships with a network of people who can give you valid information about most of the companies and activities within the industry segments you are exploring. You will want to keep track of all the information you are gathering. Keep a record of each meeting. Develop informal summaries of each industry segment or company. Identify gaps in your information, and the steps you can take to fill in the gaps.
- A. LETTERS Letters and telephone calls are designed to stir interest, arrange meetings, and ensure you are well remembered. Excellent letters, interwoven with effective telephone calls, provide the basic structure of a successful job change. Letters serve a variety of purpose. Use them. B. TELEPHONE COMMUNICATIONS Effective letters establish communications and build good relationships. Telephone calls can do the same more quickly and more effectively. Good telephone techniques are skills learned through preparation and practice. C. PRESENTING THE RIGHT IMAGE It is crucial that you make your physical appearance an important part of your marketing strategy. Your appearance is the first thing a prospective employer will notice about you, regardless of your talents. Research shows us that 55% of what we believe about each other is based upon our observation and interpretation of nonverbal signals. People who are well dressed and well groomed are often found to be better liked, and thought to be more intelligent, successful, and competent. It is often that critical first impression that makes the difference.
- A. STEPS TO CLOSURE List all companies, organizations in your selected industry segment that fit your geographic, size, and other requirements. You are now ready to approach decision makers in these companies. B. JOB INTERVIEW PROCESS Every good interview consists of mutual sharing of information: • Questions you are asked by the interviewer • Questions you ask the interviewer
- A. KEEPING TRACK A good record keeping system will help you track your progress. Develop a system to meet your individual needs and purposes. The list below will help you evaluate your administrative needs. B. STRUCTURING YOUR CAMPAIGN Managing your own campaign will give you confidence. Document your activities from the very start. C. STOP PROCRASTINATING You are responsible for managing your own time. You must be self disciplined and focused in order to meet your own goals. Take the time to write out and think through your actions. Conducting a job search may be the hardest job you have ever had!
- A. DIRECTORIES • Best’s Directory • Business Periodicals Index • Consultants and Consulting Organizations Directory • Directory of Corporate Affiliates • Dun and Bradstreet Million Dollar Directory • Guide to American Directories • National Directory of Addresses and Telephone Numbers • National Trade and Professional Associations of the United States and Canada and Labor Unions • Polk’s Directory • Standard and Poor’s Register of Corporations, Directors and Executives • Who’s Who in Business • Chamber of Commerce • Encyclopedia of Associations • Thomas’ Register of American manufacturers • Directory of Executive Search Recruiters • The American Almanac of Jobs and Salaries B. THE INTERNET A quick look at the Internet yields some of the following general topics / areas of interest to job seekers: • Academic Jobs • Career Books • Career Events • Classifieds • Company Web Sites • Contract labor • Education Related Jobs • Employee Search • Employer Profiles • Employment Help • Federal Jobs • Professional Career Organizations • Research
- Forms – See Handout