The opening addressese from Dynamics Day '10, presented by Simon Bright, Misti Landtroop, Chris Auld and Ryan CrawCour

1. Welcome & Keynote Simon Bright 27 May 2010

2. Thank you

3. Snapshot - 2nd Intergen Dynamics Day event 100 people registered 24 sessions over 1½ days 3 customers presenting Kelly Smith – TEC Mason Robinson – Port Nelson Dave Kennett – Ashburton Trading Society Strong support from Microsoft NZ Strong support from our sponsors Welcome & thank you

4. Our customers 92% growth in the last twelve months We support 96 Dynamics customers across AX, NAV and CRM Expanded our services in Perth to include Dynamics People 12 people added to the team – 52 dedicated Dynamics team Dedicated ‘support’ offering strengthened Our people continue to be recognised – MVP and SME Innovation & recognition First partner globally to be awarded the ‘Elite’ partner status for SharePoint Continued to provide ‘new tech’ services to Microsoft Corp in Redmond… Intergen: a year in review

5. Keynote Demos Office Backstage Microsoft Azure (Cloud) projects Azure APAC Training & NZ Bootcamps Ticket Direct SharePoint SharePoint 2010 DeveloperHands On Labs Dynamics CRM CRM 5.0 Hands on Labs Phone Co. demo Some examples..

6. New Dynamics product releases CRM 5.0 NAV ‘7’ NAV ‘7’ Technology Adoption Program (TAP) Candidates required to ‘take the journey with us’ Dynamics AX ‘6’ Office 2010 and SharePoint 2010 Windows Phone 7 Expanded offering for Business Productivity Online Suite [BPOS] Azure ‘the Cloud’ What does the coming year hold?

7. Microsoft’s Annual Global Customer Conference 9000+ attendees 400! sessions Leverage your investment Get up-to-date. Network Understand the Microsoft strategy and future plans Week commencing April 11th 2011 Talk to us if you are interested – let’s plan now! Convergence2011 – Atlanta, Georgia

9. Our Sponsors

10. "There is a fundamental shift going on," Stephen Elop, president of Microsoft Business Division, told a group of analysts and journalists….. ….he strongly suggested that as part of the shift, Microsoft Dynamics will increasingly become less a discrete offering and more part of a diverse integrated package for users. Setting the scene for the event…….

11. Keynote MistiLandtroop Director, Small and Midmarket Solutions and Partners at Microsoft New Zealand Limited 27 May 2010

12. Microsoft and the Cloud Misti.Landtroop@Microsoft.com Microsoft New Zealand Ltd

13. At Microsoft, our mission and values are to help people and businesses throughout the world realize their full potential.

14. INTERNET mid ‘90s CLIENT-SERVER mid ‘80s PCs & APPs early ‘80s

15. CLOUD COMPUTING

18. Cloud Infrastructure Investment Northern Europe North Central USA Eastern Asia Western Europe South Central USA Southeast Asia

19. Consumer Cloud Services 9.9B Messages/Day on Windows Live Messenger 500 Million Active Windows Live IDs 314 Million Hotmail Accounts, the Worlds largest Web Email Service 600 Million Unique Users/Month captured on Microsoft Websites Windows Update delivers new functionality at 1Pb/Month NEWS & ENTERTAINMENT SECURITY, MANAGEMENT & STORAGE EMAIL, SOCIAL NETWORKING & COLLABORATION SEARCH

20. Commercial Cloud Services 40M Microsoft Online Services Users | 12K Partners Over 500 government entities | Over 50% of the Fortune 500 | 80% of Top 20 Global Banks BUSINESS APPS COLLABORATION STORAGE PLATFORM MANAGEMENT PRODUCTIVITY COMMUNICATIONS

22. Launched in NZ April 2009

23. Announcing Coming to New Zealand in 2010!

25. Title Slide (1 Min) Nihon no Minasan, Ohayo Gozaimasu Watashiwa Kirill Tatarinov desu Good morning everybody in Japan. I’m KirillTatarinov. Welcome – Thank you very much It is a great honor to be speaking with you about the Cloud and how we can helping you embrace this exciting paradigm I studied Japanese when I was in college….<<explain>> Microsoft is committed to helping you drive success in your business – we will always support you in the long term Next: Microsoft Commitment to Japan

26. Microsoft in Japan (2 Min) Japan is one of Microsoft’s most important markets We consider Japan a high potential growth market We have been your trusted vendor in Japan for 25 years We have >2000 Employees in Japan in 8 Local Offices We have Financial Credibility and long term investment Innovation is our number one priority Strong Partner Ecosystem supports Japanese customers needs Next: Microsoft Mission Statement

27. Microsoft Mission Statement (1 Min) Microsoft’s was founded on a mission to help people and businesses to realize their full potential Going to talk to you today about how we do that in the context of the new transformation we are going to experience The transformation to cloud computing We’ve helped Japanese businesses with every technology transformation over the past 25 years – we will not stop! Next: Transformation

28. Transformation (2 Min) We understand technology change and paradigm shifts We have been through this with you many times – early 80s (PCs & Apps), mid 80s (Client/Server), mid 90s (Internet) Explain…. Through these periods of change, we have learned what it takes to help our customers move forward Help you in a way that preserves your investments and ensures your long term success – our commitment to YOU The next transformation that we will undertake together is Cloud Computing Next: Cloud Computing

29. Cloud Computing (1 Min) Cloud computing is a similar generational shift. Cloud computing isn’t new for Microsoft. We have almost 15 years of experience in cloud computing hosting some of the world’s largest cloud services. Want to help you transform in a way that meets your needs, and preserves your existing investments Been providing solutions for the cloud for a number of years now Dedicated significant resources toward these products and services Next: We’re not New to the Cloud

30. Not New to the Cloud (2 Min) Here are just a few examples of solutions that we provide today that are built for the cloud We are not new to the Cloud – we are deeply invested Our breadth of experience spans 30 years w/consumers, over 20 years in the enterprise, and a decade of cloud services - We have over 30,000 engineers working on cloud services, 9000 Business Customers Using Microsoft Online Services We will talk about these in detail throughout this session The key message to you is that we are committed to the cloud…WE ARE ALL IN Next: We’re All In

31. We’re All In (1 Min) When it comes to the cloud: We are all in Our intention is to fully embrace the cloud in a way that fits the needs of all of our customers. Regardless of the size of your operations,… We are committed to ensuring you get the same familiar, intuitive experience…and same enterprise-grade capabilities whether you’re running something on your own servers,…in a partner datacenter,…or hosted by us in the cloud. Next: 5 Dimensions of the Cloud

32. 5 Dimensions of the Cloud (3 Min) Let’s talk about why we believe in the Cloud- why we are ALL IN: creates opportunities and responsibilities learns and helps you learn, decide and take action enhances your social and professional interactions empowers smarter devices drives server advances that drive the cloud The cloud help save money, increase productivity and reduce management complexities– this creates new opportunities: Economics: Pay for what you use, Lower and predictable costs Management: No patching, maintenance, Faster deployment, Robust multi layered security, Reliability and fault-tolerance, Productivity: Latest software for users, Internet collaboration, Anywhere access, Instant self-provisioning <<So let’s talk about how Microsoft delivers on these values today….>> Next: Cloud Infrastructure Investment

33. Cloud Infrastructure Investment (3 Min) We have invested over $2.3B in cloud infrastructure. Modern Data Center = Engineering Marvel <<visited..>> 700,000+ SQ FT Chicago, 300,000+ SQ FT Dublin data centers Datacenters in Amsterdam, Hong Kong, Singapore and JAPAN Microsoft cloud services provide the reliability and security you expect for your business: 99.9% uptime SLA, 24/7 support. We understand business needs: security, data privacy, compliance, risk management, identity, access control. Investing heavily in enabling Cloud Computing Infrastructure Next: Consumer Cloud Services

34. Consumer Cloud Services (3 Min) Microsoft started cloud transformation with cloud services for consumers We are seeing consumer technologies find their way into business We embrace consumer technologies to help both people and businesses <<Give Examples from Slide + Highlight Evidence Points>> These experiences drive the foundation of Cloud Computing for commercial enterprises Next: Demo – Consumer Cloud Services

35. Demo – Consumer Cloud Services (5 Min) Rather than have me talk amore about these experiences for consumers – let’s have a look at them Let me invite Isogai-san, one of our Microsoft team members here in Japan on stage to show you some exciting demonstrations of how they actually work. Isogai-san – please- the stage is yours… <<Closing Remarks after Demo – Consumerization of IT>> Next: Cloud Impact on Business

36. Commercial Cloud Services (4 Min) Deliver full range of services on premise and in the cloud From productivity to platform – and power of choice Seamless Transition from On-Premise to Cloud <<Explain each layer briefly + Evidence of Success>> >50% of the F500, 70% of top 10 global energy companies 65% Top 20 Global Telecoms, 80% Top 20 Pharmaceuticals 80% of Global banks Committed to commercial cloud services, enabling choice, helping customers choose best of them for specific needs Next: Windows Azure

37. Windows Azure (2 Min) The Cloud requires a whole new breed of Server That Server is Windows Azure – a true cloud server Brand new – built for cloud computing Elastic Architecture – complete scale out capabilities Unprecedented connectivity to on-premise solutions enabling transformation at every level Familiar development tools to build applications – no new skills needed (Visual Studio, Expression Studio) Next: Japanese Windows Azure Customers

38. Windows Azure Customers (1 Min) Here are just a few examples of Windows Azure success in Japan World renowned customers Let me highlight one example… Next: Live Customer – Takara Printing

39. Takara Printing – Live Customer Testimonial (5) Rather than hear from me let me call on one of our successful Windows Azure Customers A company called Takara Printing – a leader in disclosure services for businesses Mr. Okabe from Takara Printing who is here to day to talk about how Takara, actively utilized Windows Azure and what their experiences were Please, Okabe-san, the floor is yours. <<Okabe-San Speaks for some time (5 Mins)>> Next: BPOS and Live@Edu

40. BPOS (2 Min) Let’s talk about the cloud in the context of communications and collaboration Exchange Online, SharePoint Online, OCS Online, and Live Meeting are also our strong commitment to cloud These services provide real enterprise ready groupware capabilities at very low costs, enabled by the huge scale merit of worldwide datacenter operations Some of you might be unfamiliar with Live@edu, but it’s a free of charge offering of Exchange-based cloud groupware for educational institutes, which also is growing drastically Next: Japanese BPOS Customers

41. BPOS & Live@Edu Japanese Customers (1M) Here are just a few numbers of the success of these solutions in Japan Over 250,000 End Users Over 250 Partners actively delivering solutions Great momentum and we expect to see these numbers rise Speaking of Partners, Let’s hear from one of our successful partners Next: BPOS Partner Testimonial Hitachi Systems

42. BPOS Partner Testimonial – Hitachi Systems (5) Let’s hear from one of our successful Exchange Online Partners A company called Hitachi Systems – a well-known player in enterprise system integration, and who helped many of our customers embrace MSFT Cloud Offerings Mr. Sakaguchi from Hitachi Systems who is here to day to talk about how their customer utilized Exchange Online and how their business is expected to grow with cloud Please, Sakaguchi-san, the floor is yours. <<Sakaguchi-San Speaks for some time (5 Mins)>> Next: Microsoft Dynamics CRM

43. Microsoft Dynamics CRM (2 Min) The most modern CRM Solution on the market today Same code base runs on premise, in the cloud, or partner hosted – with full fidelity and compatibility – power of choice One of the fastest growing businesses at Microsoft: Over 1.1M Users, 22K Customers! Grew 40% in FY09 Alone! CRM was first released to Japan in 2006 Next: Japanese CRM Customers

44. Japanese CRM Customers (1 Min) Today we are proud to have many businesses who successfully implemented Dynamics CRM Just a few examples of Japanese customers who have been successful with Dynamics CRM Let me highlight a couple of customers in more detail… Next: CRM Customer Case Study (Miike)

45. CRM Customer Case Studies (4 Min) Miike (Meeeke) – produce paper/plastic recycling plants to better society Needed hosted system to keep costs low and evaluate/trial Looked at both SFDC and Dynamics CRM Chose Dynamics CRM as hosted first, because wanted possibility of having it on premise in the future for an in-house management Tsunagu Solutions – deliver recruitment services to businesses SFDCcustomer but needed both call center and business operations Partner hosted Dynamics CRM; liked familiar interface + customization Increased customer capacity from 5K to 30K customers KDDI –one of the largest telecoms in Japan – 17K Employees Needed Flexible CRM SFA System for 3000 users – currently on premise Chose Dynamics: Flexibility, Customization, & Power of Choice (cloud) Next: Demo – Business Cloud Services

46. Demo – Business Cloud Services (8 Min) To illustrate the seamless experiences we enable for business in the cloud Let me again invite Isogai-san on stage to show you our next technology demonstration Isogai-san – please- the stage is yours… <<Closing Remarks after Demo – Consumer Experiences Translated to Business Experiences>> Last Part of Demo: Lead into CRM Online Announcement Next: Announcing CRM Online Coming to Japan

47. Announcing: CRM Online Coming to Japan (2) The last part of the demo you saw showcased our CRM Online solution – this Microsoft Dynamics CRM – in the cloud Proud to announce availability in Japan by CY 2010 Local Language, Local Partners, built on 25 years of experience in Japan Been thoughtful about what it takes to deliver it right – We want to make this one of our first markets to deliver Want to invite those of you that have experienced cloud computing in Japan to take advantage of special opportunity Experience this powerful cloud solution with all of us Next: We’re All In

48. Closing (1 Min) We are committed to your success, we are there long term When it comes to cloud we are all in as your trusted vendor We have a BIG CLOUD: Azure, SP, Exchange, CRM, Bing etc.. We are focused on your business needs- helping you make the transition in a way that preserves your investment ARIGATO-GOZAIMASHITA. Microsoft waImamademoKorekaramo, Nihon no OkyakusamaniKomittoShteImas Thank you very much, please enjoy the conference END

49. The Business Of The Cloud Chris JT Auld Ryan CrawCour 1 March 2010

50. Allocated IT-capacities Load Forecast Not Enough Power = Grumpy Customers& Grumpy CEO Too Much Power=Grumpy CFO IT CAPACITY ActualLoad TIME

51. A Big Yellow Knob!

52. Load Forecast No screaming customers = Quiet CEO Golf Days Capacity on Demand IT CAPACITY No capital laying idle =Happy CFO Knob goes up... And... down Lower Capex ActualLoad Time

53. vs

54. Two Types of Cloud Stuff Cloud Applications Cloud Platforms Software as a Service Someone else builds it You rock up with your credit card Set the knob to how much you want Use the service, paying for what you use E.g. Email/BPOS, CRM Online, Online Payroll, What Xero sells you Platform as a Service You build an app You stick it in someone’s giant data centre They feed and water it Set the knob to how much power you need E.g. Online ticketing, Technical computing/analysis, modellingWhat Xero would buy themselves

55. “Growing Fast“ “On and Off “ Inactivity Period Compute Compute Average Usage Usage Average Time Time On and off workloads (e.g. batch job) Over provisioned capacity is wasted Time to market can be cumbersome E.g. Financial batch processing Successful services needs to grow/scale Keeping up w/growth is big IT challenge Complex lead time for deployment E.g. Scale fast or Fail fast startups “Unpredictable Bursting“ “Predictable Bursting“ Compute Compute Average Usage Average Usage Time Time Unexpected/unplanned peak in demand Sudden spike impacts performance Can’t over provision for extreme cases E.g. Sudden news events Services with micro seasonality trends Peaks due to periodic increased demand IT complexity and wasted capacity E.g. Online ticketing

56. DEDICATED CLOUD PUBLIC CLOUD Secure CloudFederation ENTERPRISE PRIVATE CLOUD INTERNAL IT

57. Dark Clouds

59. How Secure Is Your Data Centre? + +

60. Data Sovereignty

61. Dynamics In The Cloud

62. 2 column comparison list CRM Online SaaS Based Offering Limited Availability Outside USA Cannot run custom code CRM “5” Online Big focus on the Cloud Can’t say much more yet…..

63. 2 column comparison list CRM and ERP SPLA Licensed SaaS Based Offering hosted by Intergen Per seat, per month pricing No cost for Internet connector licenses

64. Low Hanging Fruit

65. Office Communications Online Email? Worried about email. Use BPOS. Dynamics CRM OnlineTalk to us in 60 Days Identify peaking workloads. Does is justify migration cost? Trial the Cloud during short run campaigns

66. Useful graphical elements

67. Useful graphical elements We’d like to blog in the company – how? Simple, powerful collaboration is going to be vital in our business if we’re to continue to grow We need our partners to create and have access to pieces of our information Create applications for your own unique requirements Is there a powerful web platform that integrates with my Microsoft development tools? Improve engagement and connection with customers

68. Questions

69. Thank you

70. The Agenda for each stream is on the document you were provided when you registered Other opportunities to learn & engage Meet with our team and the Microsoft team Meet with our sponsors – their meeting rooms are clearly marked Engage with your peers – this is an opportunity to share learnings If you need help, go to the information area Please complete the evaluation forms and leave them with us at the end of the day All presentations will be available on our website within the next week Agenda and format for the day

71. Recent change in GST: Intergen are working with Microsoft to formulate a strategy for all customers Issue is in respect of time based GST change Has been addressed for other countries (Portugal) This strategy will be communicated in the coming weeks Come and hear about the impacts for your business PwC will be covering ‘What to consider’ session over drinks this evening at 5.30pm Hot off the press…

72. Your next session starts at 11am